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TS 16949 Internal Audit Summary Analysis Matrix QMS Processes

A B C D E F G H I J K L M N L

Process Design Engineering

Product Design Engineering

Information Management

Supplier Management

Receiving / Inventory Management

Quality Assurance

Sales & Marketing

HR & Training

Management

Assembly

Stamping

Shipping

Welding

Billing

Audit Dates:

Feb-05

Mar-05

Mar-05

Jan-05

Dec-05

Nov-05

Jan-05

Jun-05

Mar-05

Sep-05

Sep-05

Sep-05

Sep-05

Nov-05

General Requirements

4.1 4.1.1 4.2 4.2.3


Control of Records Control of Outsourced Processes / Products General Documentation Requirements Control of Documents

0 0 0 0 0
Management commitment Process efficiency

0 0

0 0

0 0

0 0

0 0 7

0 0 0 0 0 0 0

0 3

0 0

5 0 6

0 0

0 0 8

0 0

0 0

21
0 0 0 0 0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

4.2.4 5.1 5.1.1


Customer Focus

0 0 0

5.2
Quality policy

5.3
Planning

3 0
Responsibility, authority and communication Management Review

0 4 0 0 0 0 0 7 0 0 0 0 0 0 0 4 0 0 4 0 0 0 0 3 5 0 0 0 0 0 0 0

5.4 5.5 5.6


Provision of resources

24 0 3 4

6.1
Human resources

4 0

0 0 0 0

6.2 6.2.2 6.2.2.4 6.3


Work environment Competence, awareness and training Employee motivation & empowerment Infrastructure

0 0 0 0 4

6.4 7.1 7.2 7.2.2.2 7.2.3 7.3 7.3.1 7.3.2 7.3.2.3 7.3.3 7.3.4 7.3.5&6 7.3.6.3 7.3.7 7.4 7.4.1.2 7.4.3.1 7.4.3.2 7.5.1 7.5.1.1 7.5.1.3 7.5.1.4 7.5.1.5 7.5.1.6
Servicing Verification of Job Setups Preventive & Predictive Maintenance Management of Production Tooling Production Scheduling Control of Production and Service Control plan Design and development Outputs Design and development Review Design and development Verification & Validation Product Approval Process Design and development Changes Supplier Management & Purchasing Supplier Quality Management System Development Incoming Product Quality Supplier Monitoring Planning of Product Realization Customer-related processes Organization Manufacturing Feasibility Customer Communication Design and development Design and development Planning Design and development Inputs Special Characteristics

0 4

0 0 0 0 0 0 0 9 0 0 0 4 0 6 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0 0

0 5 0 0 0

0 0 0 0 0

0 6 0 0 0

0 0 0 0 0

10 11 1

0 0

7.5.1.7&8
Validation of Processes

7.5.2 7.5.3 7.5.4 7.5.5 7.6 7.6.1 7.6.3 8.1 8.1.1 8.1.2 8.2.1
Internal audits Identification of statistical tools Knowledge of basic statistical concepts Customer Satisfaction Preservation of Product & Inventory Management Control of measuring and monitoring devices Measurement System Analysis Laboratory Requirements General Identification and Traceability Customer Property

8.2.2 8.2.2.2 8.2.2.3 8.2.2.5 8.2.3 8.2.3.1 8.2.4 8.2.4.1 8.2.4.2 8.3 8.4 8.5.1 8.5.1.2 8.5.2
Preventive action Manufacturing process improvement Corrective action Control of Nonconformant Product Analysis and use of Data Continual improvement Internal auditor qualifications Monitoring & Measurement of processes Monitoring & Measurement of manufacturing processes Measurement and monitoring of product Layout inspection & functional testing Appearance items Manufacturing process audits Product audits

8.5.3
GM

CSRs
Ford

CSRs
Daimler-Chrysler

CSRs
Delphi

CSRs
Visteon

CSRs
Other

CSRs Audit Effectiveness Survey Scores Management Communication Scores Employee Awareness Scores Opportunities for Improvement Value

24 2 2 4 7

16 3 3 2 4

27 4 5 6 11

14 4 4 2 8

12 4 5 3 7

23 3 2 6 11

20 3 3 4 0

16 2 1 3 12 0

15 2 2 2 4

22 4 3 7 20

25 5 5 8 7

16 4 5 4 21

18 1 2 3 3

12 3 3 2 0

260 44 45

56
115

Process Audit Scores

Instructions: This matrix is used to record and analyze internal audit results and is intended to be used in conjunction with the TS 16949 Internal Audit Summary Form, Problem Solver & Improvement Form, and Audit Effectiveness Survey. Enter a 0 if the element was audited and no nonconformances were found. Otherwise, enter the severity ranking for each finding per element & process. The total value of all OFIs raised by the auditors should also be enterred for each process. Management communication and employee awareness scores are taken from the TS internal audit summary reports. If used, the audit effectiveness survey score should also be enterred for each process.

Form Revision: 2/22/05

Totals 5 3 0 0 0 0 0 3 0 0 0 4 5 4 0 0 0 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0 5 0 0 0

CONFIDENTIAL

Summary Report Date: 1/7/2013

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