8 Essential Managerial Skills

Differentiates between the good and bad consequences, outstanding results or a complete disaster with basic managerial skills

Participant can claim the course fee from HRDF fund which under the SBL scheme

Objective
At the end of the program, participants will learn how to : Understand the role of management within the organization Improve overall performance through effective & positive confrontation Be more confident in practicing management Motivate People better Enhance and improve leadership skills Upgrade communication skills

Introduction
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (eg,. in a project). The top management sets the vision, and they depend on people who are efficient in the execution. It is always at the execution point that differentiates between the good and bad consequences, outstanding results or a complete disaster.

Who Should Attend

This is intended for all those who have formal subordinates and those personnel who have to manage the various resources and/or projects.

Methodology
Combination of lecture, with practical/hands on approach such as exercises, application, case studies, presentation, commentary on other companies/industries, and/or video.

Special offer for group, grab the 10% discount off the full fee now!
Organized by:

PeopleKnowledge
(Minda Group of Companies) Suite 33.01, 33rd Floor Menara Keck Seng, 203, Jalan Bukit Bintang , 55100 Kuala Lumpur.

Register Now
Sales: Zahari 013 333 9798, 03 - 2116 5778 Fax: 03 - 2116 5999 Email: info@peopleknowledge.com.my

8 Essential Managerial Skills

Differentiates between the good and bad consequences, outstanding results or a complete disaster with basic managerial skills

Program Content
DAY 1 DAY 2

Management Roles
What are the key roles? The 8 Managerial Skills Performance is the key The reasons in people management Who is a leader and who is a manager

Change Management
The impact of change The threat of competition What is stopping change?

Introduction to Leadership
The various leadership styles and its utility Functions of Leadership in the workplace The subject of leadership improvement Motivation in the work environment Why is it important The characteristics of a good guide/ coach Why is it important that we delegate Development of your people

The subject of guidance and delegation

Basics in Communication
The obstacles and how to remove them How to assign work to your people The feedback tool

Problems Identification & Decision Making

The Techniques for decision making Why decide alone? Some decision making tools

8 Essential Managerial Skills

Differentiates between the good and bad consequences, outstanding results or a complete disaster with basic managerial skills

TRAINER PROFILE

PROGRAM RUN DOWN Day 1

8300 0900 1030 1100 1300 1400 1530 1600 1700 Registration Course Introduction & begins Morning tea break Course continued Lunch break Course continued Evening tea break Course continued Course adjourned

Andrew Cheah Mr. Andrew Cheah started his consulting and training experience in 1991 as a management consultant attached with a US based consultancy firm. He has extensive consulting experience in Indonesia, Thailand and Malaysia, specialising in the areas of productivity improvement, cost savings, behavioral change survey and training. His clients came from such diverse industries as Electronics & Electrical, Steel Mill, Food Processing, Garment & Knitting, Furniture, Fertiliser, and Yarn/ Thread. His last position was the Vice President of Operations before joining the manufacturing fraternity as Head of Departments with multiple responsibilities in the areas of Training, Facility, Industrial Engineering, Productivity, and Safety. Under his leadership, the company won the National Productivity Award in 1999, organised by the National Productivity Corporation (NPC) and presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir. He became the General Manager for an organization listed on the Stock Exchange of Malaysia/Bursa Malaysia before setting up his own management consultancy practice. The Organizer

Day 2
0900 1030 1100 1300 1400 1530 1600 1700 Course continued Morning tea break Course continued Lunch break Course continued Evening tea break Course continued Course end

PROGRAM FEE Individual: RM1300.00 per person Group: RM1170.00 per person
Note: Group is referred to 2 or more delegates We have limited seats for this program. It is first come first serve basis. Please register to secure your seat now.

PeopleKnowledge
www.peopleknowledge.com.my
We reserve the right to change the venue or speaker should the circumstance requires

8 Essential Managerial Skills

Differentiates between the good and bad consequences, outstanding results or a complete disaster with basic managerial skills

Registration Form
Sales: Zahari Sharit Tel: 03 - 2116 5778, 013 - 333 9798

Please fill up this form and fax to: 03 - 2116 5999, Minda Group of Companies or scan and email to info@peopleknowledge.com.my

PAYMENT DETAILS
Payment can be made via cheque or bank transfer to: Mindacom Technology Sdn Bhd Bank: Malayan Banking Berhad Account No: 5120 2601 1587 OR CS HRM Services Bank: CIMB Bank Bhd (NS0025130-X) Account No: 1241 00000 89102
* CS HRM Services is PSMB Class A Training provider.

COMPANY DETAILS
Name: Industry: .. Address: .. ... Tel: Fax: . Website: ...

TERMS & CONDITIONS

1. 2. The course fees are inclusive training materials, refreshment and lunch. Payment is required within 5 working days upon completion and returned of the registration form. Only delegate has made full payment is allowed to enter the event. You may pay via credit card, cheque, or bank transfer. We do not accept cash, cheque during the event. If what ever reason the delegate cannot come for the event, they are allowed to replace in their place. Cancellation must be put on writing to us within 14 days of the event. We will issue credit voucher once we receive your letter , this credit voucher can be used in our future event. No refund policy is established. We at all the time take necessary efforts to ensure the event as per scheduled, however we reserve the right to postpone, cancel or move a venue without penalty or refund. We will not be liable for clients airfare, hotels cost or any travel expenses incurred.

ATTENDEE DETAILS
Name: Job Title: .. Tel: Email: .. Name: Job Title: .. Tel: Email: .. Name: Job Title: .. Tel: Email: .
5. 3.

4.

APPROVAL
Signatory must be authorized on behalf of the contracting organization Name: Job Title: . Tel: Email: . Authorizing signature .

PROGRAM FEE
Individual: RM1300.00 per person Group: RM1170.00 per person
Note: Group is referred to 2 or more delegates We have limited seats for this program. It is first come first serve basis. Please register to secure your seat now.