Jay Baer at #NMX

Youtility: Why smart companies are helping, not selling.

Social Media Expo

Date: 01/08/2013

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

OVERVIEW

Session Jay Baer at #NMX

Introduction: Amazing talk by Jay Baer, the users tweeted actively and generated 174 tweets with 13 pure positive and 58 retweets. People like the concrete examples and the tips Jay shared, one of the greatest moments of #NMX Numbers 174 96 174 0 10 most active users
catherinekaram Followers: 783 Tweets 11
81% Quotes

Last highlighted tweets

TheSalesLion
@IanCleary @jaybaer Sweet! I need all the help I can get! ;-) #NMX

Tweets Users
Categorized tweets Non categorized tweets Categories

azeckman Followers: 1543 Tweets 10

50% Quotes

tamadear
Email is Madonna. Social is Lady Gaga. (But Madonna is still the Original.) @jaybaer #nmx

tamadear Followers: 5914 Tweets 10

70% Quotes

hiuhime
Holy wow great presentation @jaybaer! #nmx

valerialandivar Followers: 19373 Tweets 9

77% Quotes

valerialandivar
'We're awesome, click here' ...You're not, and I won't" - @jaybaer #nmx /via @pamannmarketing

73 Quotes 58 Retweets 13 Positive 12 Other 7 Conversations 6 Links 4 Pictures 1 Checkins

41 % 33 % 7% 6% 4% 3% 2% 0%

29 53 13 11 6 6 4 1 Strategic_CRM Followers: 201 Tweets 5

40% Other

BuzzShift Followers: 2956 Tweets 5

100% Quotes

BuzzShift
Steps to Youtility 5: make utility a process. Utility is never finished because customers change, technology changes. @jaybaer #nmx

jeryljagoda
Content is fire, social media is gasoline- @jaybaer #NMX

AndreaVahl Followers: 7634 Tweets 4

50% Quotes

BuzzShift
Steps to Youtility 4: make utility a skill, not a job. Every member of your organization has a useful skill in marketing. @jaybaer #nmx

CCPolitico Followers: 1457 Tweets 4

75% Quotes

BuzzShift
Steps to Youtility 3: market your marketing. Marketing is something we do for individual pieces of utility. @jaybaer #nmx

hiuhime Followers: 678 Tweets 4

50% Quotes

BuzzShift
Steps to Youtility 2: once you know needs of customer, map needs to program. @jaybaer #nmx

jessostroff Followers: 2029 Tweets 4

75% Quotes

BuzzShift
Steps to Youtility 1: discover customer needs. Keywords, analytical, social chatter, actually ask your customers. @jaybaer #nmx

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Most active users list

catherinekaram Tweets: 11 azeckman Tweets: 10 tamadear Tweets: 10 valerialandivar Tweets: 9 BuzzShift Tweets: 5 Strategic_CRM Tweets: 5 AndreaVahl Tweets: 4 CCPolitico Tweets: 4 hiuhime Tweets: 4 jessostroff Tweets: 4 PamAnnMarketing Tweets: 3 dorieclark Tweets: 3 jeryljagoda Tweets: 3 kathikruse Tweets: 3 BRGLiving Tweets: 2 CMIContent Tweets: 2 GinaCarr Tweets: 2 IanCleary Tweets: 2 LaurenMacEwen Tweets: 2 RealPoshMom Tweets: 2 blogworld Tweets: 2 dangorgone Tweets: 2 hensel Tweets: 2 iBlogMag Tweets: 2 joelzaslofsky Tweets: 2 justinlevy Tweets: 2 lynntotherescue Tweets: 2 prolificliving Tweets: 2 40deuce Tweets: 1 AngelaTague Tweets: 1 AuditiG Tweets: 1 BarbGobbi Tweets: 1 BillDowns Tweets: 1 CMGuerrini Tweets: 1 DeePooler Tweets: 1 ElizabethSmythe Tweets: 1 FashionweekNYC Tweets: 1 GBalarin Tweets: 1 GRobin Tweets: 1 JoeManna Tweets: 1 KarenAvocado Tweets: 1 Kentriggs Tweets: 1 LisaMLoeffler Tweets: 1 MatthewLiberty Tweets: 1 MeronBareket Tweets: 1 Michael_Lytle Tweets: 1 MirandaM_EComm Tweets: 1 NMXPodcast Tweets: 1 NPlesec Tweets: 1 NewMediaExpo Tweets: 1 NickWestergaard Tweets: 1 Ottawaguy Tweets: 1 PamFR Tweets: 1 ProPhotoTutor Tweets: 1 RigginsConst Tweets: 1 SageLark Tweets: 1 SonjaJefferson Tweets: 1 TCTaxandAccount Tweets: 1 TerryBrock Tweets: 1 TheFireTracker2 Tweets: 1 TheINBRGroup Tweets: 1 TheSalesLion Tweets: 1 Tina_Baljian Tweets: 1 TracySchloss Tweets: 1 TweetCategoryDT Tweets: 1 YouTooCanBeGuru Tweets: 1 asimetricaorg Tweets: 1 azijlman Tweets: 1 bellmit Tweets: 1 cgubsch Tweets: 1 doverbEy Tweets: 1 elitchia Tweets: 1 estermgil Tweets: 1 hashtracking Tweets: 1 iSocialYogi Tweets: 1 incitrio Tweets: 1 inpress83 Tweets: 1 johnmierau Tweets: 1 juntajoe Tweets: 1 jwalery Tweets: 1 kalanirosell Tweets: 1 katehylandmerc Tweets: 1 katiedel Tweets: 1 kimworld Tweets: 1 laurathing1 Tweets: 1 lindseythome Tweets: 1 lucasmillerwsu Tweets: 1 marcusnelson Tweets: 1 mhellstern Tweets: 1 pamkozelka Tweets: 1 stiggy1 Tweets: 1 successfulWT Tweets: 1

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

tasalinas Tweets: 1 woodcomm Tweets: 1 zbeeblebroxxx Tweets: 1 zenaweist Tweets: 1

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Highlighted tweets
BRG @BRGLiving
If you sell something, you create a customer for today. But if you help someone, you gain a customer for life. #nmx @jaybaer
17:03 - 08 Jan 13

Cat.: Quotes

Dorie Clark @dorieclark

Siri is a Trojan horse Google killer, says @jaybaer #nmx
17:10 - 08 Jan 13

Cat.: Quotes

Catherine K. Nodurft @catherinekaram

If you are truly and inherently useful, your customers will keep you close. - @jaybaer #nmx
17:13 - 08 Jan 13

Cat.: Quotes

Ashley Zeckman @azeckman

The role of sales should be to nurture and close sales - right now it's just CLOSE SALES @jaybaer #NMX
17:21 - 08 Jan 13

Cat.: Quotes

Tamsen Webster @tamadear

"Relationships with real people in business [as opposed to self-serve research] are a last resort" @jaybaer #nmx
17:29 - 08 Jan 13

Cat.: Quotes

Valeria Landivar @valerialandivar

Companies that blog 15 or more times per month get 5 times more traffic - @jaybaer #NMX /via @azeckman
17:31 - 08 Jan 13

Cat.: Quotes

BuzzShift @BuzzShift
Steps to Youtility 1: discover customer needs. Keywords, analytical, social chatter, actually ask your customers. @jaybaer #nmx
17:34 - 08 Jan 13

Cat.: Quotes

BuzzShift @BuzzShift
Steps to Youtility 2: once you know needs of customer, map needs to program. @jaybaer #nmx
17:36 - 08 Jan 13

Cat.: Quotes

BuzzShift @BuzzShift
Steps to Youtility 3: market your marketing. Marketing is something we do for individual pieces of utility. @jaybaer #nmx
17:38 - 08 Jan 13

Cat.: Quotes

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

BuzzShift @BuzzShift
Steps to Youtility 4: make utility a skill, not a job. Every member of your organization has a useful skill in marketing. @jaybaer #nmx
17:41 - 08 Jan 13

Cat.: Quotes

SocialMediaDarlings @jeryljagoda
Content is fire, social media is gasoline- @jaybaer #NMX
17:41 - 08 Jan 13

Cat.: Quotes

BuzzShift @BuzzShift
Steps to Youtility 5: make utility a process. Utility is never finished because customers change, technology changes. @jaybaer #nmx
17:45 - 08 Jan 13

Cat.: Quotes

Valeria Landivar @valerialandivar

'We're awesome, click here' ...You're not, and I won't" - @jaybaer #nmx /via @pamannmarketing
17:46 - 08 Jan 13

Cat.: Quotes

Tamsen Webster @tamadear

Email is Madonna. Social is Lady Gaga. (But Madonna is still the Original.) @jaybaer #nmx
17:55 - 08 Jan 13

Cat.: Quotes

AndreaVahl @AndreaVahl
Love hearing @jaybaer speak. #NMX
17:09 - 08 Jan 13

Cat.: Positive

Ian Cleary @IanCleary

Great session going on with @Jaybaer at the moment, come on in #NMX
17:10 - 08 Jan 13

Cat.: Positive

Jim Walery @jwalery

Great talk by @jaybaer RT @jessostroff You can't close the deal overnight, stop trying 2 treat business like a sprint. It's a marathon #NMX
17:22 - 08 Jan 13

Cat.: Positive

Tamsen Webster @tamadear

Sitting in @jaybaer's session here at #nmx - love this talk on brands being Youtilities.
17:23 - 08 Jan 13

Cat.: Positive

Meagan Dahl @hiuhime

Holy wow great presentation @jaybaer! #nmx
17:49 - 08 Jan 13

Cat.: Positive

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Ian Cleary @IanCleary

@jaybaer talking about @thesaleslion on stage at #NMX - Don't worry Marcus, it's all good!!
17:26 - 08 Jan 13

Cat.: Other

Marcus Sheridan @TheSalesLion

@IanCleary @jaybaer Sweet! I need all the help I can get! ;-) #NMX
17:57 - 08 Jan 13

Cat.: Conversations

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Conclusions
Great reviews by users.

7% of the tweets were positive with 0 negative.

People like the concrete examples, especially the RunPee App.

Social Media influencers tweeted actively during the talk.

96 people shared content about the talk of jay.

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Annexes

Pictures
Tweets with pics
Total tweets number in this category Number of users in this category Number of highlihted tweets in this category 4 4 0

Riggins Construction @RigginsConst

You go girl! RT @PamAnnMarketing: Getting super good tips from @jaybaer at #NMX http://t.co/Qau4Nhja
18:02 - 08 Jan 13

Tina Baljian @Tina_Baljian

@jaybaer good stuff !! #NMW http://t.co/PmV1YsSp
17:58 - 08 Jan 13

Tracy Schloss @TracySchloss

#NMX super session with @jaybaer focus on helping not selling!! #TwitPict http://t.co/WrrvmebC
17:46 - 08 Jan 13

Pam Ann Aungst @PamAnnMarketing

Getting super good tips from @jaybaer at #NMX http://t.co/fSgLAEmD
17:27 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Positive
Tweets with positive content
Total tweets number in this category Number of users in this category Number of highlihted tweets in this category 13 13 5

BlogWorld CEO @blogworld

A good shout out from jay RT @IanCleary: @jaybaer talking about @thesaleslion on stage at #NMX - Don't worry Marcus, it's all good!!
17:59 - 08 Jan 13

Joe Manna @JoeManna

Enjoyed @jaybaer's presentation at #nmx. As a content creator, I agree that companies need to shift from conversational to genuinely useful.
17:56 - 08 Jan 13

FashionweekNYC @FashionweekNYC
Time for a great talk from @Jaybaer at the New Media Expo #nmx
17:56 - 08 Jan 13

Meagan Dahl @hiuhime

Holy wow great presentation @jaybaer! #nmx
17:49 - 08 Jan 13

Nick Westergaard @NickWestergaard

Love that @RunPee just got a shout out during @jaybaer's #NMX talk. #YOUtility
17:49 - 08 Jan 13

Christine Guerrini @CMGuerrini

Great stat RT @lynntotherescue: Give customers self serve info on your site, 60% make a purchasing decision before contact @jaybaer #nmx
17:39 - 08 Jan 13

Charles Clarkson @CCPolitico

@jaybaer I wish McDonald's USA had something similar to "Our meat, your questions." Great concept! #NMX
17:27 - 08 Jan 13

Tamsen Webster @tamadear

Sitting in @jaybaer's session here at #nmx - love this talk on brands being Youtilities.
17:23 - 08 Jan 13

Jim Walery @jwalery

Great talk by @jaybaer RT @jessostroff You can't close the deal overnight, stop trying 2 treat business like a sprint. It's a marathon #NMX
17:22 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

Jon Clemens @Strategic_CRM

Great analogy! RT @catherinekaram: Marketing and business is a marathon, not a sprint. - @jaybaer #nmx #crm #scrm #cxo #socialmedia
17:21 - 08 Jan 13

Farnoosh Brock @prolificliving

@jaybaer rocking his session with energy, honesty and killer content #nmx
17:21 - 08 Jan 13

Ian Cleary @IanCleary

Great session going on with @Jaybaer at the moment, come on in #NMX
17:10 - 08 Jan 13

AndreaVahl @AndreaVahl
Love hearing @jaybaer speak. #NMX
17:09 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

10

Quotes
Tweets quoting the speaker
Total tweets number in this category Number of users in this category Number of highlihted tweets in this category 73 29 14

Valeria Landivar @valerialandivar

Creating content is "Farming" - planting seeds for tomorrow vs. Traditional sales which is "Hunting" @jaybaer #NMX /via @AndreaVahl
17:57 - 08 Jan 13

AndreaVahl @AndreaVahl
Creating content is "Farming" - planting seeds for tomorrow vs. Traditional sales which is "Hunting" @jaybaer #NMX
17:55 - 08 Jan 13

Tamsen Webster @tamadear

Email is Madonna. Social is Lady Gaga. (But Madonna is still the Original.) @jaybaer #nmx
17:55 - 08 Jan 13

Pam Ann Aungst @PamAnnMarketing

"You do not have secret sauce. Nobody does." - @jaybaer #nmx
17:55 - 08 Jan 13

Tamsen Webster @tamadear

Traditional marketing: hunting. Inbound marketing: fishing. Youtility: farming. @jaybaer #nmx
17:52 - 08 Jan 13

Marieke Hensel @hensel

"Nobody has secret sauce, get out of it". #nmx by .@jaybaer
17:50 - 08 Jan 13

Valeria Landivar @valerialandivar

If you sell something, you can make a customer today. If you help someone you can create a customer for life @jaybaer #NMX /via @jessostroff
17:49 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

Helping beats selling. If you sell something, you create a customer today. If you help someone, you create a customer for life @jaybaer #nmx
17:48 - 08 Jan 13

Marieke Hensel @hensel

I want you to create utility, not content #nmx by .@jaybaer
17:48 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

11

Tamsen Webster @tamadear

"Don't create 'content,' create Youtility. Be truly, inherently useful." @jaybaer #nmx
17:48 - 08 Jan 13

Jess Ostroff @jessostroff

If you sell something, you can make a customer today. If you help someone you can create a customer for life. - @jaybaer #NMX
17:47 - 08 Jan 13

Bill Downs @BillDowns

Customers trust internal company experts, regular employees and finally CEOs - in that order. @jaybaer #nmx
17:47 - 08 Jan 13

Valeria Landivar @valerialandivar

'We're awesome, click here' ...You're not, and I won't" - @jaybaer #nmx /via @pamannmarketing
17:46 - 08 Jan 13

BuzzShift @BuzzShift
Steps to Youtility 5: make utility a process. Utility is never finished because customers change, technology changes. @jaybaer #nmx
17:45 - 08 Jan 13

Valeria Landivar @valerialandivar

Every company would be better if they promoted their content first and their company second - @jaybaer #NMX /via @justinlevy
17:44 - 08 Jan 13

Lauren MacEwen @LaurenMacEwen

word RT @andreavahl: Content is fire. Social media is gasoline @jaybaer #NMX
17:44 - 08 Jan 13

Tamsen Webster @tamadear

"Youtility has no expiration date. Customers' needs change, trends change, competitors change." @jaybaer #nmx
17:44 - 08 Jan 13

Meagan Dahl @hiuhime

"Content is fire, social media is gasoline." - @jaybaer #nmx
17:43 - 08 Jan 13

Valeria Landivar @valerialandivar

Stop thinking of marketing as something the company does. Think of it as something you do for your audience. @jaybaer #nmx /via @CMIContent
17:42 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

12

Kent Riggs @Kentriggs

Dig it. RT @andreavahl: Content is fire. Social media is gasoline @jaybaer #NMX
17:42 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

Most marketing comes from the top down. But people really don't trust the top. - @jaybaer #nmx
17:42 - 08 Jan 13

Pam Ann Aungst @PamAnnMarketing

"'We're awesome, click here' ...You're not, and I won't" - @jaybaer #nmx
17:42 - 08 Jan 13

Dorie Clark @dorieclark

Content is fire, social media is gasoline, says @jaybaer #nmx
17:42 - 08 Jan 13

Lynn Dye @lynntotherescue

Content is fire, social media is gasoline - @jaybaer #nmx
17:41 - 08 Jan 13

Valeria Landivar @valerialandivar

Steps to Youtility: discover customer needs. Keywords, analytical, social chatter, actually ask your customers. @jaybaer #nmx /v @buzzshift
17:41 - 08 Jan 13

AndreaVahl @AndreaVahl
Content is fire. Social media is gasoline @jaybaer #NMX
17:41 - 08 Jan 13

SocialMediaDarlings @jeryljagoda
Content is fire, social media is gasoline- @jaybaer #NMX
17:41 - 08 Jan 13

BuzzShift @BuzzShift
Steps to Youtility 4: make utility a skill, not a job. Every member of your organization has a useful skill in marketing. @jaybaer #nmx
17:41 - 08 Jan 13

Justin Levy @justinlevy

Every company would be better if they promoted their content first and their company second - @jaybaer #NMX
17:41 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

13

Gina Carr @GinaCarr

Content is fire, social media is gasoline. - @jaybaer #NMX
17:41 - 08 Jan 13

Charles Clarkson @CCPolitico

Content is fire, social media is gasoline - @jaybaer #NMX
17:40 - 08 Jan 13

Jess Ostroff @jessostroff

"Content is fire, social media is gasoline." - the big takeaway from @jaybaer #NMX
17:40 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

How do you create Youtility? 1. Discover customer needs 2. Map needs to programs 3. Market your marketing. @jaybaer #nmx
17:40 - 08 Jan 13

Tamsen Webster @tamadear

"The need to market your marketing will only become more acute over time." @jaybaer #nmx
17:39 - 08 Jan 13

Content Marketing @CMIContent

Stop thinking of marketing as something the company does. Think of it as something you do for your audience. @jaybaer #nmx
17:39 - 08 Jan 13

BuzzShift @BuzzShift
Steps to Youtility 3: market your marketing. Marketing is something we do for individual pieces of utility. @jaybaer #nmx
17:38 - 08 Jan 13

BuzzShift @BuzzShift
Steps to Youtility 2: once you know needs of customer, map needs to program. @jaybaer #nmx
17:36 - 08 Jan 13

Kalani Rosell @kalanirosell

#truth RT@CMIContent: If you are truly useful your customers will keep you close. @jaybaer #nmx
17:35 - 08 Jan 13

Charles Clarkson @CCPolitico

Apps should provide your audience real-time relevance and utility - @jaybaer #NMX
17:35 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

14

Ester Muoz Gil @estermgil

"@CMIContent: If you are truly useful your customers will keep you close. @jaybaer #nmx" Y sirve para todo. #Sweet&short
17:34 - 08 Jan 13

BuzzShift @BuzzShift
Steps to Youtility 1: discover customer needs. Keywords, analytical, social chatter, actually ask your customers. @jaybaer #nmx
17:34 - 08 Jan 13

Joel Zaslofsky @joelzaslofsky

"Online content creates information annuity for your biz. It even lies dormant until you need it again." @jaybaer #NMX
17:32 - 08 Jan 13

Valeria Landivar @valerialandivar

Companies that blog 15 or more times per month get 5 times more traffic - @jaybaer #NMX /via @azeckman
17:31 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

We're using our smartphones as a library. If you create utility and provide people with info, they will find it. - @jaybaer #nmx
17:31 - 08 Jan 13

Jennifer @RealPoshMom
Truth! "@catherinekaram: Answer specific questions honestly, not all "we're awesome!" - @jaybaer #nmx"
17:30 - 08 Jan 13

Charles Clarkson @CCPolitico

Relationships with real people when making purchasing decisions are a last resort - @jaybaer #NMX
17:30 - 08 Jan 13

Jess Ostroff @jessostroff

Yes indeed! RT @prolificliving: @jaybaer rocking his session with energy, honesty, and killer content #nmx
17:29 - 08 Jan 13

Tamsen Webster @tamadear

"Content creation is an ongoing annuity for your company. " @jaybaer #nmx
17:29 - 08 Jan 13

Ashley Zeckman @azeckman

Companies that blog 15 or more times per month get 5 times more traffic - @jaybaer #NMX
17:29 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

15

Tamsen Webster @tamadear

"Relationships with real people in business [as opposed to self-serve research] are a last resort" @jaybaer #nmx
17:29 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

In the buying process, relationships with real people are a last resort. - @jaybaer #nmx
17:29 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

Answer specific questions honestly, not all "we're awesome!" - @jaybaer #nmx
17:27 - 08 Jan 13

Ashley Zeckman @azeckman

It's trustable...because it's true - be up front with your customers @jaybaer #NMX
17:27 - 08 Jan 13

Meagan Dahl @hiuhime

There's no place to run, marketing is all about transparency, utility, and answering questions. @jaybaer #nmx
17:25 - 08 Jan 13

SocialMediaDarlings @jeryljagoda
B2B customers contact a sales rep after 60% of the purchase decision is made- @jaybaer #NMX
17:25 - 08 Jan 13

Lynn Dye @lynntotherescue

Give customers self serve info on your site, 60% make a purchasing decision before contact @jaybaer #nmx
17:24 - 08 Jan 13

Ashley Zeckman @azeckman

The role of sales should be to nurture and close sales - right now it's just CLOSE SALES @jaybaer #NMX
17:21 - 08 Jan 13

iBlog Magazine @iBlogMag

From @jaybaer: If you are truly useful your customers will keep you close.#nmx What ways have you been useful to your customers???
17:21 - 08 Jan 13

Dorie Clark @dorieclark

Given research potential of social media, if you make bad decision now (hotel, food), it's because you're lazy, says @jaybaer #nmx
17:21 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

16

Catherine K. Nodurft @catherinekaram

If you're not providing info customers need to make a decision, they'll find it somewhere else. And it may not be favorable. @jaybaer #nmx
17:20 - 08 Jan 13

Gayle Robin @GRobin

Siri is a trojan horse Google killer, says @jaybaer at #NMX BEST presentation of the conference so far. Finally someone who prepped.
17:17 - 08 Jan 13

Ashley Zeckman @azeckman

We need to start treating businesses like a 14 year old boy on a first date - you can't close the deal overnight @jaybaer @NMX
17:15 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

Marketing and business is a marathon, not a sprint. - @jaybaer #nmx
17:15 - 08 Jan 13

Content Marketing @CMIContent

If you are truly useful your customers will keep you close. @jaybaer #nmx
17:13 - 08 Jan 13

Catherine K. Nodurft @catherinekaram

If you are truly and inherently useful, your customers will keep you close. - @jaybaer #nmx
17:13 - 08 Jan 13

Pam Fox Rollin @PamFR

Aspirationally, yes. Now Siri way behind Google iOS app on voice rec RT @dorieclark Siri is a Trojan horse Google killer, says @jaybaer #nmx
17:12 - 08 Jan 13

Dan Gorgone @dangorgone

More @jaybaer - "Voice will be the next battleground" of search and business. #nmx #youtility
17:11 - 08 Jan 13

Dorie Clark @dorieclark

Siri is a Trojan horse Google killer, says @jaybaer #nmx
17:10 - 08 Jan 13

Ashley Zeckman @azeckman

Siri is a trojan horse Google killer @jaybaer @jaybaer
17:09 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

17

BRG @BRGLiving
48% of people categorically don't trust businesses. #nmx @jaybaer
17:06 - 08 Jan 13

Dan Gorgone @dangorgone

From @jaybaer: Selling makes a customer today; Helping makes a customer for LIFE. #NMX #youtility
17:04 - 08 Jan 13

Joel Zaslofsky @joelzaslofsky

@melindaemerson Best Buy case study of helping customers via Robert Stevens and Geek Squad @jaybaer
17:04 - 08 Jan 13

BRG @BRGLiving
If you sell something, you create a customer for today. But if you help someone, you gain a customer for life. #nmx @jaybaer
17:03 - 08 Jan 13

Analysis of the session 'Jay Baer at #NMX' created with Tweet Category

18