List of Topics for Written Communication

1. You are the Sales Manager of a Company manufacturing consumer durable products. You have a sales team of 50 salespersons working under you. Write a memo to all the members of your sales team informing them about the new policy of submitting daily sales reports to you instead of the earlier policy of weekly sales reports. 2. You are the Health & Safety Officer of Arvind Mills Ltd. Submit analytical memo report on inspection of company canteen. 3. You are a manufacturer of Ready-to-eat food. Write an unsolicited letter to your prospective client informing them about your product line. 4. Write a proposal to your immediate superior pointing out your achievements in the past year and requesting a promotion on the basis of your contributions to the organization. 5. You are a management trainee in an MNC dealing with marketing of television. There has been a slight change in the market as a result of which you need to change your strategies. Write a report to your project leader and your MD concerning the changes that need to be brought about. Recommend a solution to changing business environment. 6. In an advertisement dated 22 December, 2011, HDFC Bank has advertised for the post of Marketing executives. Write a letter applying for the job. 7. You have received a complaint letter from your customer claiming that the bike that he bought 6 months back is having a starting problem and claims for a free repair as it has a 1-year warrantee. Write a reply to him informing that you will not provide a free repair. Make necessary assumptions. 8. Write an unsolicited sales letter as ICICI Prudential trying to sell life insurance policy. Assume necessary details. 9. Write a progress report as the Academic Head of the institution on the implementation of new Professional programme to the management. 10. Write a letter to YES Bank declining a job offer, explaining the reasons for decline. Assume necessary details. 11. Write a letter of refusal for client requesting goods on credit basis. Assume necessary details. 12. Assume that you are heading the Accounts Division of your company. Prepare a memo for the chairman of the company with statistical details concerning the expenditure incurred in the last six months.

13. Suppose you are the head of the marketing division & are to conduct a meeting in a weeks time. Prepare agenda. (Take your own assumptions about the specifications) or (Minutes) 14. You have received an order for the first time, for goods worth Rs. 300,000 from ABC Pvt. Ltd. Your enquiries indicate that their financial position is not satisfactory. Draft a suitable reply. 15. The Chief Accountant of your firm has lost his son in an accident. Write a letter to be sent to him as the owner of the firm. 16. One of your customers has been elected President of his professional association. Write a letter of congratulation 17. You have received a letter from customer complaining that the carpet she has received for her drawing room does not match the sample shown to her. Write a tactful reply explaining that different lots/batches have a slight variation of colour and persuading her to accept the carpet at a reasonable discount as it has already been cut to the dimensions of her drawing room. 18. Mahatma Education Centre intends to advertise in Times of India. Draft a letter asking for a quotation for the same. 19. You have received an order for 300 boxes of chocolates in special packing for no additional charge. Write to the customer saying that you have dispatched the boxes, tactfully suggesting that he should not in future, ask for free special packing unless the order is for more than 1000 boxes. 20. You have started a computer centre. Write an unsolicited sales letter to business houses in the city, offering to train their staff about using computers.