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RS-02 PLUS User Manual

Version 7.2

Revised on 28 July, 1999

CONNECTION ELECTRONICS LTD.

NOTICE
The information contained in this document is believed to accurate in all respects but is not warranted by Connection Electronics Ltd. The information is subject to change without notice and should not be construed in any way as a commitment by Connection Electronics Ltd. or its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. Unit 6A, 28/F, Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, Hong Kong Tel: +852 2412 1386 Fax: +852 2411 3984 Email: info@cel-group.com

Web: http://www.cel-group.com
Copyright 1999 Connection Electronics Ltd CEL Group

RS-02 PLUS USER MANUAL

CONTENTS

TABLE OF CONTENTS
1 INTRODUCTION...............................................................................................................................................1 1.1 IMPORTANT NOTE.....................................................................................................................................1 1.2 FEATURE SUMMARY................................................................................................................................2 2 INSTALLATION................................................................................................................................................1 2.1 INSPECTION.................................................................................................................................................2 2.2 BASIC INSTALLATION..............................................................................................................................2 2.2.1 INSTALLING BATTERY ON CPU CARD..............................................................................................2 2.2.2 INSTALLING TRUNK CARDS...............................................................................................................2 2.2.3 INSTALLING SECOND EXTENSION CARD.........................................................................................3 2.2.4 CONNECTING TELEPHONES..............................................................................................................3 2.2.5 CONNECTING CO LINES.....................................................................................................................3 2.2.6 POWER UP TESTING............................................................................................................................3 2.2.7 CHOOSING A PROPER INSTALLATION SITE....................................................................................3 2.2.8 MOUNTING THE RS-02 PLUS..............................................................................................................4 2.2.9 TRUNK CARD SURGE PROTECTOR GROUNDING..........................................................................4 2.3 OPTIONAL INSTALLATION......................................................................................................................6 2.3.1 INSTALLING VOICE CARD ON CPU CARD.......................................................................................6 2.3.2 INSTALLING BUSY LAMP FIELD........................................................................................................6 2.3.3 CONNECTING EXTERNAL PAGING SYSTEM....................................................................................7 2.3.4 CONNECTING EXTERNAL MUSIC SOURCE......................................................................................7 2.3.5 CONNECTING DOOR PHONE.............................................................................................................7 2.3.6 CONNECTING ELECTRIC DOOR LOCK.............................................................................................7 2.3.7 CONNECTING PRINTER.......................................................................................................................8 3 DIP SWITCH SETTING....................................................................................................................................1 4 PROGRAMMING...............................................................................................................................................1 4.1 ENTER PROGRAMMING MODE...............................................................................................................1 4.2 SET CLOCK..................................................................................................................................................1 4.2.1 SET DATE AND TIME............................................................................................................................1 4.2.2 SET YEAR...............................................................................................................................................2 4.3 PRINT SYSTEM INFORMATION...............................................................................................................2 4.4 PRINT SPEED DIALING NUMBER LIST..................................................................................................2 4.5 PRINT PROGRAM DATA............................................................................................................................3 4.6 SET PROGRAMMING DATA.....................................................................................................................3 4.6.1 Data Number 0: BUSY TONE TYPE......................................................................................................4 4.6.2 Data Number 1: RINGING TONE TYPE................................................................................................4 4.6.3 Data Number 2: INCOMING CALL RINGING TYPE............................................................................4 4.6.4 Data Number 3: MINIMUM FLASH TIME............................................................................................4 4.6.5 Data Number 4: MAXIMUM FLASH TIME...........................................................................................4 4.6.6 Data Number 5: DOOR LOCK RELAY ON TIME.............................................................................5 4.6.7 Data Number 6: DTMF DIALING TONE TIME....................................................................................5 4.6.8 Data Number 7: DTMF DIALING INTERDIGIT TIME.........................................................................5 4.6.9 Data Number 8: TRUNK DIALING TIMEOUT A..................................................................................6 4.6.10 Data Number 9: TRUNK DIALING TIMEOUT B................................................................................6 4.6.11 Data Number 10: NO. OF DIGIT USING TIMEOUT A......................................................................6 4.6.12 Data Number 11: PRE-DIGIT PAUSE OF SPEED DIALING.............................................................6 4.6.13 Data Number 12: INCOMING CALL RINGING TIMEOUT................................................................7 4.6.14 Data Number 13: DIALING TONE TIMEOUT....................................................................................7 4.6.15 Data Number 14: INTERDIGIT TIMEOUT.........................................................................................7 4.6.16 Data Number 15: NO ANSWER TIMEOUT.........................................................................................7 4.6.17 Data Number 16: RINGING TIMEOUT...............................................................................................8 4.6.18 Data Number 17: DISA DIALING TIMEOUT......................................................................................8 4.6.19 Data Number 18: EXTENSION TYPE..................................................................................................8 4.6.20 Data Number 19: BUSY AND NO ANSWER TRANSFER....................................................................8

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CONTENTS

4.6.21 Data Number 20: DOOR PHONE AND HOT LINE ANSWERING.....................................................9 4.6.22 Data Number 21: TRUNK TYPE IN DAY SERVICE............................................................................9 4.6.23 Data Number 22: INCOMING CALL DAY ANSWERING.................................................................10 4.6.24 Data Number 23: FAX ANSWERING.................................................................................................10 4.6.25 Data Number 24: EXTENSION DIALING CLASS.............................................................................10 4.6.26 Data Number 25: IDD CODES TABLE..............................................................................................10 4.6.27 Data Number 26: LDD CODES TABLE............................................................................................11 4.6.28 Data Number 27: ALLOW CODES TABLE 1....................................................................................11 4.6.29 Data Number 28: ALLOW CODES TABLE 3.....................................................................................11 4.6.30 Data Number 29: ALLOW CODES TABLE 4.....................................................................................11 4.6.31 Data Number 30: ALLOW CODES TABLE 5.....................................................................................12 4.6.32 Data Number 31: ALLOW CODES TABLE 7.....................................................................................12 4.6.33 Data Number 32: APPLY CALL RESTRICTION TO SPEED DIALING...........................................12 4.6.34 Data Number 33: DIALING CLASS PASSWORD CONTROL..........................................................13 4.6.35 Data Number 34: SMDR CALLS SELECTION.................................................................................13 4.6.36 Data Number 35: LINE REVERSAL DETECTION............................................................................13 4.6.37 Data Number 36: SMDR START TIME..............................................................................................14 4.6.38 Data Number 37: SMDR DIGITS SELECTION.................................................................................14 4.6.39 Data Number 38: PROGRAMMING MODE PASSWORD................................................................14 4.6.40 Data Number 39: FEATURE ACTIVATION DIAL TONE TYPE.......................................................14 4.6.41 Data Number 40: CONFIRMATION TONE TYPE.............................................................................14 4.6.42 Data Number 41: CALL WAITING TONE TYPE...............................................................................15 4.6.43 Data Number 42: EXTENSION DEFAULT TRUNK GROUP...........................................................15 4.6.44 Data Number 43: ALLOW SPECIFIED TRUNK ACCESS................................................................15 4.6.45 Data Number 44: OPERATOR ACCESS CODE................................................................................15 4.6.46 Data Number 45: CAMP-ON TO OPERATOR..................................................................................15 4.6.47 Data Number 46: DOOR PHONE TIMEOUT....................................................................................16 4.6.48 Data Number 47: TRUNK TYPE IN NIGHT SERVICE.....................................................................16 4.6.49 Data Number 48: INCOMING CALL NIGHT ANSWERING.............................................................16 4.6.50 Data Number 49: EXTENSION FOR TRUNK TO TRUNK TRANSFER............................................16 4.6.51 Data Number 50: TRUNK TO TRUNK TIMEOUT............................................................................17 4.6.52 Data Number 51: TOLL RESTRICTION SCHEME...........................................................................17 4.6.53 Data Number 52: DOOR PHONE NIGHT ANSWERING..................................................................18 4.6.54 Data Number 53: AUTO DAY SWITCHING HOUR..........................................................................18 4.6.55 Data Number 54: AUTO DAY SWITCHING MINUTE......................................................................18 4.6.56 Data Number 55: AUTO NIGHT SWITCHING HOUR......................................................................19 4.6.57 Data Number 56: AUTO NIGHT SWITCHING MINUTE..................................................................19 4.6.58 Data Number 57: TRUNK ANSWER DELAY.....................................................................................19 4.6.59 Data Number 58: TRUNK FLASH TIME...........................................................................................19 4.7 PLAY DISA GREETING MESSAGE.........................................................................................................19 4.8 RECORD DISA GREETING MESSAGE...................................................................................................19 4.9 RESET EXTENSION PASSWORD............................................................................................................20 4.10 RESET PROGRAM DATA.......................................................................................................................20 5 FEATURE DESCRIPTION AND OPERATION............................................................................................1 5.1 ACCESS DEFAULT TRUNK GROUP........................................................................................................1 5.2 ACCESS OPERATOR...................................................................................................................................1 5.3 ALL STATIONS RINGING..........................................................................................................................1 5.4 APPLY CALL RESTRICTION TO SPEED DIALING................................................................................2 5.5 ATTENDANT CALL SELECTION..............................................................................................................2 5.6 AUTOMATIC CALL BACK........................................................................................................................2 5.7 AUTOMATIC DAY/NIGHT SWITCHING.................................................................................................3 5.8 AUTOMATIC PHONE/FAX DETECTION.................................................................................................3 5.9 BATTERY BACKUP OF CALL PROCESSING DATA.............................................................................3 5.10 BUILD-IN SURGE ARRESTER.................................................................................................................3 5.11 BUSY AND NO ANSWER TRANSFER ...................................................................................................4 5.12 BUSY LAMP FIELD...................................................................................................................................4 5.13 CALL FORWARDING...............................................................................................................................4 5.14 CALL HOLD...............................................................................................................................................5 5.15 CALL OVERRIDE......................................................................................................................................5

RS-02 PLUS USER MANUAL

CONTENTS

5.16 CALL PARK................................................................................................................................................5 5.17 CALL PICKUP............................................................................................................................................6 5.18 CALL RELEASE.........................................................................................................................................6 5.19 CALL SPLITTING......................................................................................................................................6 5.20 CALL TRANSFER......................................................................................................................................6 5.21 CALL WAITING.........................................................................................................................................7 5.22 CAMP-ON TO OPERATOR.......................................................................................................................7 5.23 CENTREX COMPATIBILITY...................................................................................................................7 5.24 CONFERENCE............................................................................................................................................7 5.25 DAY/NIGHT SERVICE..............................................................................................................................8 5.26 DISABLE DISA BUSY TONE DETECTION............................................................................................8 5.27 DISABLE ZERO DURATION SMDR.......................................................................................................8 5.28 DAY/NIGHT GREETING...........................................................................................................................8 5.29 DIRECT INWARD STATION ACCESS (DISA).......................................................................................8 5.30 DIRECT LINE.............................................................................................................................................9 5.31 DISTINCTIVE DIAL TONE.......................................................................................................................9 5.32 DISTINCTIVE RINGING...........................................................................................................................9 5.33 DO NOT DISTURB...................................................................................................................................10 5.34 DOOR PHONE & DOOR LOCK OPERATION......................................................................................10 5.35 EEPROM FOR USER PROGRAM DATA...............................................................................................10 5.36 EPROM FOR AGENTS DEFAULT DATA............................................................................................11 5.37 EXTERNAL MUSIC INPUT....................................................................................................................11 5.38 EXTENSION TOLL LOCKING...............................................................................................................11 5.39 FACSIMILE CONNECTION....................................................................................................................11 5.40 FLEXIBLE IDD & LDD CONTROL........................................................................................................11 5.41 FLEXIBLE INCOMING CALL ASSIGNMENT.....................................................................................12 5.42 FLEXIBLE PHONE DIGIT PRINTOUT ON SMDR...............................................................................12 5.43 HOT LINE TO EXTENSION....................................................................................................................12 5.44 HOT LINE TO TRUNK.............................................................................................................................12 5.45 IDD PASSWORD CONTROL..................................................................................................................13 5.46 IDLE LINE PREFERENCE.......................................................................................................................13 5.47 INTERCOM CALL....................................................................................................................................13 5.48 LAST NUMBER REDIAL........................................................................................................................14 5.49 LINE REVERSAL DETECTION..............................................................................................................14 5.50 MUSIC ON HOLD....................................................................................................................................14 5.51 NO ANSWER TRANSFER TO TRUNK..................................................................................................14 5.52 OUTWARD DIALING..............................................................................................................................15 5.53 PAGING.....................................................................................................................................................15 5.54 POWER FAILURE TRANSFER...............................................................................................................15 5.55 PRINTER CONTROL...............................................................................................................................15 5.56 PROGRAMMABLE FLASH TIME..........................................................................................................16 5.57 PULSE AND DTMF DIALING................................................................................................................16 5.58 REMOTE DOOR LOCK OPERATION....................................................................................................16 5.59 REMOTE IDD...........................................................................................................................................16 5.60 REMOTE PROGRAMMING VIA DISA..................................................................................................17 5.61 REMOTE PROGRAMMING VIA OPERATOR......................................................................................18 5.62 SET EXTENSION PASSWORD...............................................................................................................18 5.63 SPECIFIED TRUNK ACCESS.................................................................................................................18 5.64 SPEED DIALING......................................................................................................................................19 5.65 STATION MESSAGE DETAILED RECORDING..................................................................................19 5.66 TOLL RESTRICTION SCHEME..............................................................................................................21 5.67 TONE/PULSE CONVERSION.................................................................................................................21 5.68 TRUNK GROUP........................................................................................................................................21 5.69 TRUNK TO TRUNK TRANSFER............................................................................................................22 5.70 UNIVERSAL ANSWER...........................................................................................................................22 6 TONE AND RINGING PLAN...........................................................................................................................1 6.1 DIAL TONE...................................................................................................................................................1 6.2 FEATURE ACTIVATION DIAL TONE......................................................................................................1 6.3 BUSY TONE..................................................................................................................................................1

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CONTENTS

6.4 RINGING TONE...........................................................................................................................................1 6.5 CONFIRMATION TONE..............................................................................................................................1 6.6 CALL WAITING TONE...............................................................................................................................1 6.7 DOOR PHONE RINGING TONE.................................................................................................................1 6.8 INCOMING CALL RINGING......................................................................................................................2 6.9 INTERCOM CALL RINGING......................................................................................................................2 6.10 CALL BACK RINGING..............................................................................................................................2 6.11 DOOR PHONE RINGING..........................................................................................................................2 7 TECHNICAL SPECIFICATION......................................................................................................................1 7.1 MAXIMUM CAPACITY..............................................................................................................................1 7.2 SWITCHING METHOD...............................................................................................................................1 7.3 TRAFFIC........................................................................................................................................................1 7.4 EXTENSION LOOP RESISTANCE.............................................................................................................1 7.5 TRUNK LOOP RESISTANCE......................................................................................................................1 7.6 TRANSMISSION LOSS................................................................................................................................1 7.7 RINGING VOLTAGE...................................................................................................................................1 7.8 DIALING METHOD.....................................................................................................................................1 7.9 EXTENSION LINE LEAKAGE RESISTANCE..........................................................................................1 7.10 EXTENSION LINE CAPACITANCE........................................................................................................1 7.11 PAGE PORT................................................................................................................................................1 7.12 EXTERNAL MUSIC PORT........................................................................................................................1 7.13 DOOR LOCK RELAY................................................................................................................................2 7.14 POWER SUPPLY........................................................................................................................................2 7.15 ENVIRONMENT.........................................................................................................................................2 8 TROUBLESHOOTING AND MAINTENANCE............................................................................................1 8.1 EXTENSION PROBLEMS...........................................................................................................................1 8.2 TRUNK PROBLEMS....................................................................................................................................1 8.3 SYSTEM PROBLEMS..................................................................................................................................1 8.4 POWER SUPPLY PROBLEMS....................................................................................................................1 8.5 PERIPHERAL PROBLEMS..........................................................................................................................1 9 EXTENSION NUMBERING PLAN.................................................................................................................1 10 DISA NUMBERING PLAN.............................................................................................................................1 11 QUICK PROGRAMMING GUIDE & DEFAULT SETTING.....................................................................1 12 DIP SWITCH SETTING RECORD................................................................................................................1 13 SPEED DIALING RECORD...........................................................................................................................1

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CONTENTS

LIST OF FIGURES
FIGURE 2-1 HARDWARE LAYOUT.................................................................................................................1 FIGURE 2-2 EXTENSION CARD JUMPERS...................................................................................................3 FIGURE 2-3 MOUNTING THE EQUIPMENT.................................................................................................4 FIGURE 2-4 TRUNK CARD GROUNDING......................................................................................................5 FIGURE 2-5 VOICE CARD INSTALLATIONS................................................................................................6 FIGURE 2-6 DC DOOR LOCK CONNECTIONS.............................................................................................7 FIGURE 2-7 AC DOOR LOCK CONNECTIONS.............................................................................................7 FIGURE 4-8 SYSTEM INFORMATION PRINTOUT SAMPLE...................................................................2 FIGURE 4-9 SPEED DIALING PRINTOUT SAMPLE...................................................................................3 FIGURE 4-10 PROGRAM DATA PRINTOUT SAMPLE...............................................................................3 FIGURE 5-11 SMDR PRINTOUT SAMPLE...................................................................................................20

LIST OF TABLES
TABLE 1-1 FEATURE SUMMARY....................................................................................................................2 TABLE 2-2 BLF CABLE SIGNAL DESCRIPTION.........................................................................................6 TABLE 2-3 PRINTER CABLE SIGNAL DESCRIPTION...............................................................................8 TABLE 3-4 CPU CARD DIP SWITCH 1............................................................................................................1 TABLE 3-5 CPU CARD DIP SWITCH 2............................................................................................................1 TABLE 5-6 BUSY AND NO ANSWER TRANSFER STATUS.......................................................................4 TABLE 5-7 EEPROM POWER UP STATUS..................................................................................................11 TABLE 5-8 SMDR PRINTOUT EXPLANATION..........................................................................................20 TABLE 9-9 EXTENSION NUMBERING PLAN..............................................................................................1 TABLE 10-10 DISA NUMBERING PLAN........................................................................................................1

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RS-02 PLUS USER MANUAL

INTRODUCTION

INTRODUCTION
The RS-02 PLUS PABX is a compact highly reliable, electronic Private Automatic Branch Exchange (PABX) designed to provide your office with a level of internal and external communications previously exclusive to large and expensive system. The RS-02 PLUS comes with minimum configuration of 1 trunk and 8 extensions. However, the system can grow with your company to expand itself to 4 trunks and 16 extensions. In addition to all standard features you would expect from the latest modern telephone systems, the RS02 PLUS comes with the following distinctive features: All Stations Ringing Automatic Day/Night Switching Automatic Phone/Fax Detection Build-in Surge Arrester Busy Lamp Field Direct Inward Station Access (DISA) Flexible IDD & LDD Control IDD Password Control Remote Programming Trunk to Trunk Transfer

1.1

IMPORTANT NOTE IMPORTANT NOTE All programming data and speed dialing memory will be lost when the system software is upgraded from previous versions (Version 5.xx to 6.xx) to Version 7.xx. It is advised to back up the hardcopy of the programming data and speed dialing memory before upgrading the system software. The operator should re-program the system after upgrading the software.

RS-02 PLUS USER MANUAL

INTRODUCTION

1.2

FEATURE SUMMARY FEATURE SUMMARY


Access Default Trunk Group Access Operator All Stations Ringing Apply Call Restriction To Speed Dialing Attendant Call Selection Automatic Call Back Automatic Day/Night Switching Automatic Phone/Fax Detection Battery Backup of Call Processing Data Build-in Surge Arrestor Busy and No Answer Transfer Busy Lamp Field Call Forwarding Call Hold Call Override Call Park Call Pickup Call Release Call Splitting Call Transfer Call Waiting Camp-on to Operator Centrex Compatibility Conference Day/Night Service Disable DISA Busy Tone Detection Disable Zero Duration SMDR Day/Night Greeting Direct Inward Station Access Direct Line Distinctive Dial Tone Distinctive Ringing Do Not Disturb Door Phone & Door Lock Operation EEPROM for User Program Data EPROM for Agents Default Data External Music Input Extension Toll Locking Facsimile Connection Flexible IDD & LDD Control Flexible Incoming Call Assignment Flexible Phone Digit Printout on SMDR Hot Line to Extension Hot Line to Trunk IDD Password Control IDLE Line Preference Intercom Call Last Number Redial Line Reversal Detection Music On Hold No Answer Transfer to Trunk Outward Dialing Paging Power Failure Transfer Printer Control Programmable Flash Time Pulse and DTMF Dialing Remote Door Lock Operation Remote IDD Remote Programming via DISA Remote Programming via Operator Set Extension Password Specified Trunk Access Speed Dialing Station Message Detailed Recording Toll Restriction Scheme Tone/Pulse Conversion Trunk Group Trunk To Trunk Transfer Universal Answer

Table 1-1 FEATURE SUMMARY

RS-02 PLUS USER MANUAL

INSTALLATION

INSTALLATION
This section will describe the details of how to install the RS-02 PLUS PABX system. It is suggested that you read this section thoroughly before beginning the installation. Also refer to PROGRAMMING for information about customizing the system for a particular installation site.

Figure 2-1 HARDWARE LAYOUT

RS-02 PLUS USER MANUAL

INSTALLATION

2.1

INSPECTION
Before beginning the installation of the RS-02 PLUS, open the cabinet by removing the front cover and inspect all cards to ensure that they are completely plugged in and did not come loose during shipping. Also inspect for any physical damage that might have occurred. Check all the cables to make sure that it is completely seated in its connectors. Check the Extension and Trunk Connector Terminals to make sure that all the screws are present and none fell out. Check the label beside the socket to ensure that it is of the proper voltage for your country. Check the fuse by removing it and see whether the properly rated fuse is installed. For systems operating on 220VAC, the fuse should be 1A fast acting. For systems operating from 110VAC, the fuse should be 2A fast acting. DO NOT use any other rated fuse in the system. If the cards are not plugged into the system, they may be installed at this time. Note that there are special DIP Switch settings required for different system configuration. Even if cards were installed in the system before shipped, it is important to inspect the DIP Switch settings to ensure that the system is correctly configured. You can refer to Section 3, DIP Switch Setting, for details.

2.2
2.2.1

BASIC INSTALLATION
INSTALLING BATTERY ON CPU CARD A battery is required to protect the system memory and clock during power failure. The battery is installed in the battery holder on the CPU card. Replace the battery every year by a new 3V lithium battery (CR2016). NOTE: Remove the insulation tube, if any, from battery holder. Forget to remove the insulation tube or bad contact between the battery and the holder will cause lost of system data and malfunction of the clock during power failure.

2.2.2

INSTALLING TRUNK CARDS One to four trunk cards may be installed in a RS-02 PLUS system. The number depends on the number of working Central Office (CO) lines. Each card serves one CO line. Be sure that the CPU DIP Switch settings [SW1] are correct for the cards you will install. The trunk cards are inserted on top of the CPU card through a 9-pin connector [CN5, CN8, CN9, or CN10] on the CPU card. After the card is inserted a yellow cable must be plugged in the 4-pin connector [CN1] on the trunk card. The other side of this cable is plugged in the corresponding 4-pin connector on the 1st Extension card. The 4-pin connectors CN1, CN3, CN5, and CN7 on the 1st Extension card are either plugged with the yellow cables or with jumpers. If Trunk 1 is inserted, CN1 is plugged with yellow cable connected to Trunk 1 otherwise with two jumpers. If Trunk 2 is inserted, CN3 is plugged with yellow cable connected to Trunk 2 otherwise with two jumpers. If Trunk 3 is inserted, CN5 is plugged with yellow cable connected to Trunk 3 otherwise with two jumpers. If Trunk 4 is inserted, CN7 is plugged with yellow cable connected to Trunk 4 otherwise with two jumpers.

RS-02 PLUS USER MANUAL

INSTALLATION

The two jumpers are inserted as shown in the following diagram.

Figure 2-2 EXTENSION CARD JUMPERS

2.2.3

INSTALLING SECOND EXTENSION CARD If more than 8 telephones are required, the second extension card must be installed. The first extension card serves extension 200~207 whereas the second extension card serves extension 208~215. The second extension card is inserted on top of the first extension card through 5 plastic supports. The following cables must be installed: 1. Blue cable [8-way] from power supply to CN14 of second extension card. 2. Flat cable [26-way] from CN7 of CPU card to CN13 of second extension card. All the 4-pin connectors CN1, CN3, CN5 & CN7 on the second extension card must be all plugged with jumpers. Be sure to set the DIP Switch SW2 position 6 of the CPU card to ON.

2.2.4

CONNECTING TELEPHONES Telephone sets are connected to screw terminals on the extension card. The markings in front of the connectors are extension numbers. The numbers for second extension card are shown in brackets.

2.2.5

CONNECTING CO LINES CO lines are connected to screw terminals on the trunk cards.

2.2.6

POWER UP TESTING After all the DIP switches have been properly set and all the cards installed, the power can be switched on. Do not install or remove cards or cables with the power applied. You may now run basic checks to see that the system is operating properly. Temporary connect telephone sets to each Extension connector and test all installed Extensions are active. If there is no problem, you will hear a continuous dial tone while you lift up the handset.

2.2.7

CHOOSING A PROPER INSTALLATION SITE Carefully choose the installed site for the equipment by keeping the following considerations in mind: Choose a site that is centrally located to most of the telephone sets to keep wiring requirements to a minimum. Choose a site that has adequate AC Power available. Do not install the RS-02 PLUS system on an outlet with other electrical equipment. Do not use extension cords or multi-tap outlet adapter. It is useful to have one or more additional AC outlets installed for service lights and paging system. Do not install the RS-02 PLUS system near photocopier equipment, blueprint equipment or in dusty areas. Do not install the system inside cupboard where ventilation is not enough. Do not install the equipment where it will be in direct sunlight, or in areas where the temperature will exceed 40C.

RS-02 PLUS USER MANUAL

INSTALLATION

Do not choose a site where the equipment might become wet from flooding, sprinkler systems, or leaks. 2.2.8 MOUNTING THE RS-02 PLUS The equipment is designed to mount on wall as shown in the following diagram. Sides, top and bottom of the equipment must be at least 10cm from the walls, ceiling and floor. Do not block the ventilation holes on the sides, or bottom. As the equipment is very quiet during normal operation, it may be installed in an office environment like other pieces of computer equipment. Step 1: Hang the equipment on screws A. Step 2: Fix the equipment by screws B.

Figure 2-3 MOUNTING THE EQUIPMENT

2.2.9

TRUNK CARD SURGE PROTECTOR GROUNDING The trunk card has built-in surge protector, which must be connected directly to earth in order to protect the system from lightning.

RS-02 PLUS USER MANUAL

INSTALLATION

Figure 2-4 TRUNK CARD GROUNDING

NOTE: Forget to connect the Surge Protector Grounding will cause the system damaged from lightning.

RS-02 PLUS USER MANUAL

INSTALLATION

2.3
2.3.1

OPTIONAL INSTALLATION
INSTALLING VOICE CARD ON CPU CARD The Voice Card is inserted into CN19 of CPU Card.

Figure 2-5 VOICE CARD INSTALLATIONS

2.3.2

INSTALLING BUSY LAMP FIELD The RS-02 PLUS provides a connector for Busy Lamp Field (BLF). Connections to the BLF are made through CN-17 on the CPU card. A special BLF cable is provided to connect BLF to the system. If you want to extend the BLF cable, beware that the loop resistance of the cable must be less than 33 ohms. BLF connector Pin-1 Pin-2 Pin-3 Pin-4 Description Data Data +15V Signal Ground
Table 2-2 BLF CABLE SIGNAL DESCRIPTION

Direction from RS-02 PLUS from BLF from RS-02 PLUS -

BLF cable installation 1. Turn off the power to the system. 2. Remove the cover of the system. 3. Pass the BLF cable with the end that has a 4-way connector through the cable inlet at the bottom of the PABX. 4. Plug the 4-pin connector in CN-17 on CPU card. 5. Verify correct cabling. 6. Reassemble the system cover.

RS-02 PLUS USER MANUAL 2.3.3 CONNECTING EXTERNAL PAGING SYSTEM

INSTALLATION

The RS-02 PLUS system allows for connection of an external paging system. Connection to the external page system is made through a RCA Jack on the CPU card marked "PAGE". Refers to Technical Specification, Section 8.11 for page port specification. 2.3.4 CONNECTING EXTERNAL MUSIC SOURCE The RS-02 PLUS system allows for connection of an external music source. User can select either internal or external source for Music on Hold purpose. Connection to the music source is made through a RCA Jack on the CPU card marked "MUSIC". Refers Technical Specification, Section 8.12 for external music port specification. 2.3.5 CONNECTING DOOR PHONE Door phone can be connected to any one of the extension lines from 200~215. 2.3.6 CONNECTING ELECTRIC DOOR LOCK The RS-02 PLUS CPU card provides two relay terminals for electric door lock connection. An electric door lock is essentially a solenoid controlled door-strike. When the lock is turned on/off, electromagnetic induction causes noise and transient voltage to generated which, can feedback into the RS-02 PLUS and cause damage. To eliminate this feedback, make either one of these connections: 1. If a DC power supply is used, connect a diode to the door lock in parallel (beware of polarities).

Figure 2-6 DC DOOR LOCK CONNECTIONS

2.

If an AC power supply is used, connect a 30Vrms Varistor to the door lock in parallel. Beware that the AC power supply voltage cannot exceed the varistor voltage. If the door lock need an AC voltage higher than 30Vrms, use a varistor with a higher voltage.

Figure 2-7 AC DOOR LOCK CONNECTIONS

See Technical Specification, Section 8.13 for relay contacts rating.

RS-02 PLUS USER MANUAL 2.3.7 CONNECTING PRINTER

INSTALLATION

The RS-02 PLUS provides an output for SMDR which may be connected to almost any standard serial interface equipped printer. The printer chosen for SMDR should have the following characteristics: Serial interface type RS232C Operating speed 4800-baud 8 data bit 1 stop bit No parity X-ON/X-OFF handshaking protocol Connections to the printer are made through printer port on the RS-02 PLUS CPU card. A special printer cable is provided to connect printer to the system. DB-25 connector Pin-2 Pin-3 Pin-7 Description TXD RXD Signal Ground
Table 2-3 PRINTER CABLE SIGNAL DESCRIPTION

Direction from printer from RS-02 PLUS -

Handshaking protocol X-on/X-off protocol is a system in which the printer transmits a code to the computer to indicate that it cannot accept more data and a second code when it is once again ready. The printer sends an X-on (11h) code when it is ready to receive data and an X-off (13h) when it is busy. The X-on/X-off signals may be transmitted from the TXD terminal. Printer cable installation: 1. Turn off the power to the system. 2. Remove the cover of the system. 3. Pass the printer cable with the end that has a 4-way connector through the cable inlet at the bottom of the PABX. 4. Plug the 4-pin connector in PRINTER connector on CPU card. 5. Verify correct cabling and DIP switch setting. 6. Reassemble the system cover.

RS-02 PLUS USER MANUAL

DIP SWITCH SETTING

DIP SWITCH SETTING


Features of the RS-02 PLUS can be programmed through any extension or by setting the DIP switches on CPU card. The DIP switches on Extension card are not used. NOTE: The new setting of DIP switches will become effective by turning the system off and on again. Position 1 2 3 4 5 6 7 8 Description Trunk 1 installation status Trunk 2 installation status Trunk 3 installation status Trunk 4 installation status Trunk 1 dialing method Trunk 2 dialing method Trunk 3 dialing method Trunk 4 dialing method ON Installed Installed Installed Installed DTMF DTMF DTMF DTMF OFF Not installed Not installed Not installed Not installed Pulse Pulse Pulse Pulse

Table 3-4 CPU CARD DIP SWITCH 1

Position 1 2 3 4 5 6 7 8

Description Print Heading in SMDR Disable Zero Duration SMDR Disable DISA Busy Tone Detection Not Used Music Source Selection Second Extension Card Installation Status Programming Mode Password Make/Break Ratio

ON Yes Yes Yes Internal Installed System default 40 / 60

OFF No No No External Not installed User define 33 / 67

Table 3-5 CPU CARD DIP SWITCH 2

NOTE: DIP switches on extension card are not used for software version 5.0 and up.

RS-02 PLUS USER MANUAL

PROGRAMMING

PROGRAMMING
You are required to enter Programming Mode before entering any Command or Program Data. Each time a valid command or setting was entered, confirmation tone returned. The command will be executed, and new setting will become effective immediately. When feature activation dial tone is heard, you may continue entering next Command or Program data. If you entered an invalid command, Busy Tone returned. You may key any digit or wait until timeout to return to Programming Mode. When feature activation dial tone is heard, enter new Command or Program Data again. Hang up the handset will store new settings to EEPROM and leave Programming Mode. Note: DTMF phone must be used for programming.

4.1

ENTER PROGRAMMING MODE


User is allowed to enter Programming Mode by keying password on any Extension. You may use the default password 2168 or define your own password for programming. Operation 1. Lift the handset. 2. Key * password # to enter programming mode, where password is 2168 or use your own password. 3. Confirmation tone returned. 4. Feature activation dial tone returned. 5. Enter commands or new data settings. 6. Hang up the handset to leave Programming Mode. Example 1. Use default password, key * 2168 #. Condition 1. You must switch off SW2-7 of CPU card to use user defined password. 2. If you entered a correct password, confirmation tone returned and then followed by feature activation dial tone. 3. If you entered a wrong password, Busy Tone returned. You have to hang up the handset and try again. Related Topic 1. This Chapter: Data No. 38 - Programming Mode Password. 2. Chapter 3: DIP Switch Setting

4.2
4.2.1

SET CLOCK
SET DATE AND TIME Set the current date and time for SMDR. If it is the first time installation, you must set the date and time before using SMDR. Operation 1. Enter Program Mode. 2. Key 4 * M * D * H * N #. where M = 1..12 (month) D = 1..31 (day) H = 0..23 (hour) N = 0..59 (minute) 3. Confirmation tone returned 4. Feature activation dial tone returned. Example 1. Current date and time is September 30, 2:57 p.m., key 4 * 9 * 30 * 14 * 57 #.

RS-02 PLUS USER MANUAL 4.2.2 SET YEAR Set the current year for leap year calculation in SMDR date and time display. Operation 1. Enter Program Mode. 2. Key 9 * Y #. where 3. 4. Y = 00..99 (year) Confirmation tone returned Feature activation dial tone returned.

PROGRAMMING

Example 1. Current year is 1999, key 9 * 99 #. 2. Current year is 2000, key 9 * 00 #.

4.3

PRINT SYSTEM INFORMATION


Print the software version number, date and time to printer. Operation 1. Enter Program Mode. 2. Key 0 #. 3. Confirmation tone returned. 4. Printing now. 5. Feature activation dial tone returned Condition 1. The printer must be ON LINE before printing.

SOFTWARE VERSION - 7.20 YEAR/MONTH/DAY - 99/07/28 HOUR:MINUTE:SECOND - 12:58:45


Figure 4-8 SYSTEM INFORMATION PRINTOUT SAMPLE

4.4

PRINT SPEED DIALING NUMBER LIST


Print the contents of speed dialing numbers 00~99 to printer. Operation 1. Enter Program Mode. 2. Key 1 #. 3. Confirmation tone returned 4. Printing now. 5. Feature activation dial tone returned Condition 1. The printer must be ON LINE before printing.

RS-02 PLUS USER MANUAL

PROGRAMMING

0:0 24121386---------------1:0 9P24113984-------------2:1 8653252----------------3: 4: 5:


Figure 4-9 SPEED DIALING PRINTOUT SAMPLE

4.5

PRINT PROGRAM DATA


Print the contents of Program Data to printer. You may select one data number or a range of data numbers to be printed. Operation 1. Enter Program Mode Print all data: Key 2 # Select 1 data to print: Key 2 * M #. where M is the data number. Select a range of data to print: Key 2 * M * N #. where M is the starting data number, N is the ending data number.

2. 3. 4.

Confirmation tone returned. Printing now. Feature activation dial tone returned.

Example 1. Print "Programming Mode Password", key 2 * 38 #. 2. Print from "Interdigit Timeout" to "SMDR Start Time", key 2 * 14 * 36 #. Condition 1. The printer must be ON LINE before printing.

0. 1. 2. 3. 4. 5. 6. 7. 8.

BUSY TONE TYPE = 0 RINGING TONE TYPE = 1 INCOMING CALL RINGING TYPE = 1 MINIMUM FLASH TIME = 1 MAXIMUM FLASH TIME = 9 DOOR LOCK RELAY ON TIME = 1 DTMF DIALING TONE TIME = 2 DTMF DIALING INTERDIGIT TIME = 2 TRUNK DIALING TIMEOUT A = 25

Figure 4-10 PROGRAM DATA PRINTOUT SAMPLE

4.6

SET PROGRAMMING DATA


You can set the program data to define the system characteristics. Operation 1. Enter Program Mode. 2. Key in Program Command. 3. Confirmation tone returned. 4. Feature activation dial tone returned. 5. Repeat Steps 2~4 for other program commands.

RS-02 PLUS USER MANUAL Hand up the handset to leave Program Mode.

PROGRAMMING

Details of the program commands are described in the following sections. Refers to Chapter 11 Quick Programming Guide & Default Setting for default values of all Program Data. 4.6.1 Data Number 0: BUSY TONE TYPE You can select one of the two Busy Tones. Command 3*0*T# where T is the Busy Tone type: T = 0 (0.35s on, 0.35s off) T = 1 (0.5s on, 0.5s off) 4.6.2 Data Number 1: RINGING TONE TYPE You can select one of the two Ringing Tone. Command 3*1*T# where T is the Ringing Tone type: T = 0 (0.4s on, 0.2s off, 0.4s on, 2s off) T = 1 (1s on, 4s off) 4.6.3 Data Number 2: INCOMING CALL RINGING TYPE You can select different types of telephone ringing pattern for incoming trunk calls in order to match the requirement of different customers. Command 3*2*T# where T is the Incoming Call Ringing type: T = 0 (0.4s on, 0.2s off, 0.4s on, 2s off) T = 1 (0.4s on, 0.2s off, 0.4s on, 4s off) T = 2 (0.3s on, 0.4s off, 0.3s on, 4s off) 4.6.4 Data Number 3: MINIMUM FLASH TIME You can set the minimum flash detection time to match the flash generated by the telephone. The flash signal will be considered as pulse digit 1 if it is shorter than the Minimum Flash Time. If the extension telephones are DTMF dialing, the system can accept 50ms flash signal issued from extension. Command 3*3*T# where T is the Minimum Flash Time: T = 0 (minimum flash is 50 ms) T = 1..9 (minimum flash is 0.1~0.9 second) Condition 1. If the telephones have flash button, set the Minimum Flash Time to shorter than the telephones' flash time . 2. If the telephones have no flash button, you may set the Minimum Flash Time to 0.5 second. 3. When minimum flash time is 50ms, all extension CANNOT use pulse dialing telephone. Related Topic 1. This Chapter: Data Number 4 - Maximum Flash Time. 4.6.5 Data Number 4: MAXIMUM FLASH TIME You can set the maximum time for flash detection to match the flash generated by the telephone. The flash signal will be regarded as on-hook signal (i.e. call disconnect signal) if it is longer than the Maximum Flash Time.

RS-02 PLUS USER MANUAL Command 3*4*T# where T is the Minimum Flash Time: T = 2..10 (0.2~1.0 second)

PROGRAMMING

Condition 1. If the telephones have flash button, set the Maximum Flash Time longer than the telephones' flash time . 2. If the telephones have no flash button, you may set the Maximum Flash Time to 0.9 second. Related Topic 1. This Chapter: Data Number 3 - Minimum Flash Time. 4.6.6 Data Number 5: DOOR LOCK RELAY ON TIME You can set the "on" time of door lock relay from 1 to 25 second. The door lock will remain open during the relay "on" time. Command 3*5*T# where T is the Door Lock Relay On Time: T = 1..25 (seconds) 4.6.7 Data Number 6: DTMF DIALING TONE TIME You can set the duration of each DTMF signal transmitted from the system Trunk line according to the requirement of your central office. Command 3*6*T# where T is the DTMF Dialing Tone Time T = 1..5 (0.1~0.5 second) Condition 1. This setting only affect the DTMF signal generated by the system while the telephone connected is pulse dialing type. 2. If the telephone is tone dialing type, the DTMF signal will be transmitted from that telephone to the central office. Therefore, the telephone connected should match the requirement of the central office. Related Topic 1. This Chapter: Data Number 7 - DTMF Dialing Interdigit Time. 4.6.8 Data Number 7: DTMF DIALING INTERDIGIT TIME You can set the interdigit time of DTMF signal sending from the Trunk line according to the requirement of your central office. Command 3*7*T# where T is the DTMF Dialing Interdigit Time: T = 1..5 (0.1~0.5 second) Condition 1. This setting only affect the DTMF signal generated by the system while the telephone connected is pulse dialing type. 2. If the telephone is tone dialing type, the DTMF signal will be transmitted from that telephone to the central office. Therefore, the telephone connected should match the requirement of the central office. Related Topic 1. This Chapter: Data Number 6 - DTMF Dialing Tone Time.

RS-02 PLUS USER MANUAL 4.6.9 Data Number 8: TRUNK DIALING TIMEOUT A

PROGRAMMING

If your central office takes a long time to return dialing tone after it detected an off hook signal. You can use the following three settings to match your central office. 1. Trunk Dialing Timeout A (Data number 8). 2. Trunk Dialing Timeout B (Data number 9). 3. No. of Digits using Timeout A (Data number 10). Command 3*8*T# where T is the Trunk Dialing Timeout A: T = 1..255 (seconds) Example 1. If the data is set as follows: Trunk Dialing Timeout A = 25 Trunk Dialing Timeout B = 5 No. of Digits using Timeout A = 3 Then the timeout of waiting for outgoing digits will be as follows: Digit 1~3 : 25 seconds Digit 4~24 : 5 seconds Related Topic 1. This Chapter: Data Number 9 - Trunk Dialing Timeout B 2. This Chapter: Data Number 10 - No. of Digits using Timeout A 4.6.10 Data Number 9: TRUNK DIALING TIMEOUT B To set the Trunk Dialing Timeout B. Command 3*9*T# where T is the Trunk Dialing Timeout B: T = 1..255 (seconds) Condition 1. Before the last digit has timeout, the system will wait for the next digit that you cannot hold and transfer the call even the call was connected. Related Topic 1. This Chapter: Data Number 8 - Trunk Dialing Timeout A 2. This Chapter: Data Number 10 - No. of Digits using Timeout A 4.6.11 Data Number 10: NO. OF DIGIT USING TIMEOUT A You can set the number of digits to use Trunk Dialing Timeout A. Command 3 * 10 * D # where D is the No. of Digit Using Timeout A D = 1..24 (digits) Related Topic 1. This Chapter: Data Number 8 - Trunk Dialing Timeout A 2. This Chapter: Data Number 9 - Trunk Dialing Timeout B 4.6.12 Data Number 11: PRE-DIGIT PAUSE OF SPEED DIALING You can set the Pause duration after the Speed Dialing Code was entered. This Pause duration will also be used for Last Number Redial. Command 3 * 11 * T # where T is the Pre-digit Pause of Speed Dialing:

RS-02 PLUS USER MANUAL T = 1..25 (seconds) Related Topic 1. Chapter 5: Feature Description and Operation - Speed Dialing. 2. Chapter 5: Feature Description and Operation - Last Number Redial. 4.6.13 Data Number 12: INCOMING CALL RINGING TIMEOUT

PROGRAMMING

You can set the incoming call ringing which is generated by the system to reflect the actual status of the central office line. That means the system will stop ringing immediately after the caller had hanged up the handset. The appropriate timeout should be about 1 second longer than the longest "off" time of the central office ringing pattern. Command 3 * 12 * T # where T is the Incoming Call Ringing Timeout: T = 1..25 (seconds) Example 1. The ringing pattern of central office is 0.4s on, 0.2s off, 0.4s on, 4s off. The longest "off" time is 4 seconds. Therefore, the appropriate time for Incoming call timeout is 5 seconds. 3 * 12 * 5 # Condition 1. If the setting is too short, the system will wrongly stop ringing before the second ringing cycle come. 2. If the setting is too long, the system will keep on ringing until timeout even the caller had hanged up the handset. 4.6.14 Data Number 13: DIALING TONE TIMEOUT You can set the dialing tone timeout from 1 to 25 seconds. If user lift up the handset but do not key anything before timeout. The system will cut the dialing tone and returned a Busy Tone. Hang up the handset and the Extension will back to normal operation. Command 3 * 13 * T # where T is the Dialing Tone Timeout: T = 1..25 (seconds) 4.6.15 Data Number 14: INTERDIGIT TIMEOUT You can set the Interdigit Timeout from 1 to 25 seconds. If the timeout occurred, the system will return a Busy Tone. Command 3 * 14 * T # where T is the Interdigit Timeout: T = 1..25 (seconds) Condition 1. This setting do not apply to outgoing call and programming mode. 4.6.16 Data Number 15: NO ANSWER TIMEOUT You can set the No Answer Timeout from 1 to 255 seconds. If Busy and No Answer Transfer feature has been set on an Extension, both incoming and intercom calls will be transferred to next Extension after timeout. Command 3 * 15 * T # where T is the No Answer Timeout: T = 1..255 (seconds)

RS-02 PLUS USER MANUAL Condition 1. This setting work only if Busy and No Answer Transfer has been set. Related Topic 1. This Chapter: Data Number 19 - Busy and No Answer Transfer. 4.6.17 Data Number 16: RINGING TIMEOUT

PROGRAMMING

You can set the Ringing Timeout from 1 to 255 seconds. When any Extension received a call (intercom or incoming), it will ring until timeout. When timeout occurred, the system will return a Busy Tone to the caller. Command 3 * 16 * T # where T is the Ringing Timeout: T = 1..255 (seconds) Condition 1. This setting apply to all types of ringing on an Extension except Busy and No Answer Transfer has been set. 4.6.18 Data Number 17: DISA DIALING TIMEOUT You can set the DISA Timeout from 1 to 25 seconds. When a caller heard the DISA greeting message but do not enter any digit before timeout. The call will be transferred to the operator. Command 3 * 17 * T # where T is the DISA Dialing Timeout: T = 1..25 (seconds) Condition 1. When fax detection is required then DISA Dialing Timeout must be set longer than the period of the incoming fax identifier tone (approximate 4 seconds). 4.6.19 Data Number 18: EXTENSION TYPE You can define the type of each Extension for special feature. Command 3 * 18 * E * T # where E is the Extension No. (0..15) where T is the Extension Type T = 0 normal T = 1 idle line preference T = 2 door phone T = 3 hot line to Extension T = 4 hot line to Trunk T = 5 priority Extension T = 6 priority Extension and ring on All Stations Ringing T = 7 normal Extension and ring on All Stations Ringing T = 8 door phone, answered by all stations ringing 4.6.20 Data Number 19: BUSY AND NO ANSWER TRANSFER You can set a hunting group to answer both incoming and intercom calls. If the Extension is busy or no answer, the call will be transferred to the assigned Extension. Command 3 * 19 * E * A # where E is the transferring Extension No. (0..15) where A is the answering Extension No. (0..15) To cancel Busy & No Answer Transfer, set E = A.

RS-02 PLUS USER MANUAL Example 1. Transfer from Extension 08 to Extension 11. 3 * 19 * 8 * 11 # 2. Cancel Busy and No Answer Transfer of Extension 12. 3 * 19 * 12 * 12 # Related Topic 1. This Chapter: Data Number 15 - No Answer Timeout. 4.6.21 Data Number 20: DOOR PHONE AND HOT LINE ANSWERING

PROGRAMMING

You can set an Answering Number for any Extension to connect call automatically every time the handset is lifted up without keying any number. This Answering Number (0..15) can means an Extension number or a Speed Dialing Code for outgoing call subject to Extension Type setting. Command 3 * 20 * E A # where E is the Extension No. (0..15) where A is the Answer No. (0..15) Example 1. Extension 10 answer Door Phone which is connected to Extension 1. (Extension 1 is set to Extension Type 2 - door phone) 3 * 20 * 1 * 10 # 2. Extension 11 answer Extension 2. (Extension 2 is set to Extension Type 3 - hot line to Extension) 3 * 20 * 2 * 11 # 3. Extension 3 send Speed Dialing Code 12. (Extension 3 is set to Extension Type 4 - hot line to Trunk) 3 * 20 * 3 * 12 # Condition 1. Door Phone and Hot Line Answering is only valid for extension type 2~4. Related Topic 1. This Chapter: Data Number 18 - Extension Type. 4.6.22 Data Number 21: TRUNK TYPE IN DAY SERVICE You can define the type of each Trunk for Auto Fax Detection, DISA and DISA Greeting features. This setting is applied for Day Service. Command 3 * 21 * T * A # where T is the Trunk No. (1..4) where A is the Trunk Type in Day Service A = 0 (normal) A = 1 (with Auto Fax, DISA and Greeting) A = 2 (with Auto Fax, DISA but no Greeting) A = 3 (same as A=0, answered by All Stations Ringing) A = 4 (same as A=1, answered by All Stations Ringing) A = 5 (same as A=2, answered by All Stations Ringing) Condition 1. An optional Voice Card is required for DISA Greeting. 2. Incoming calls from trunk type 0~2 are answered by Incoming Call Answering Extension. 3. Incoming calls from trunk type 3~5 are answered by All Stations Ringing. Related Topic 1. This Chapter: Data Number 47 - Trunk Type in Night Service.

RS-02 PLUS USER MANUAL 4.6.23 Data Number 22: INCOMING CALL DAY ANSWERING

PROGRAMMING

You can assign an Extension to answer incoming call for any particular Trunk . This setting is applied for Day Service. Command 3 * 22 * T * E # where T is the Trunk No. (1..4) where E is the Extension No. (0..15) Condition 1. For Trunk Type 0~2 only. Related Topic 1. This Chapter: Data Number 21 Trunk Type in Day Service. 2. This Chapter: Data Number 48 - Incoming Call Night Answering. 4.6.24 Data Number 23: FAX ANSWERING If fax machine is installed, you have to assign one Extension to answer Fax received from Trunk which have Auto Fax Detection feature. Command 3 * 23 * E # where E is the Extension No. (0..15) Related Topic 1. This Chapter: Data Number 21 - Trunk Type. 4.6.25 Data Number 24: EXTENSION DIALING CLASS You can define the dialing class of each Extension for call restriction. If call restriction was set, that Extension can only made calls according to Codes Tables (Data No. 25-31). Refers to Data Number 51 - Toll Restriction Scheme for dialing class definition. Command 3 * 24 * E C # where E is the Extension No. (0..15) where C is the Dialing Class (0..7) Related Topic 1. This Chapter: Data Number 25 - 31. 2. This Chapter: Data Number 51 - Toll Restriction Scheme. 4.6.26 Data Number 25: IDD CODES TABLE You can set maximum 4 IDD access codes in this table. Each code can store maximum 6 digits. Call restriction is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 25 * N * C # where N is the IDD Codes No. (0..3) where C is the IDD Codes Digits (0..999999), set C empty to clear the code. Example 1. Store digits 001 in code 0. 3 * 25 * 0 * 001 # 2. To clear digits in code 0. 3 * 25 * 0 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class.

10

RS-02 PLUS USER MANUAL 4.6.27 Data Number 26: LDD CODES TABLE

PROGRAMMING

You can set maximum 4 LDD access codes in this table. Each code can store maximum 6 digits. Call restriction is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 26 * N * C # where N is the LDD Codes No. (0..3) where C is the LDD Codes Digits (0..999999), set C empty to clear the code. Example 1. Store digits 00 in code 1. 3 * 26 * 1 * 00 # 2. To clear digits in code 1. 3 * 26 * 1 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.28 Data Number 27: ALLOW CODES TABLE 1 You can set maximum 8 allow codes in this table. Each code can store maximum 6 digits. Call allowance is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 27 * N * C # where N is the Allow Codes No. (0..7) where C is the Allow Codes Digits (0..999999), set C empty to clear the code. Examples 1. Store digits 001888 in code 7. 3 * 27 * 7 * 001888 # 2. To clear digits in code 7. 3 * 27 * 7 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.29 Data Number 28: ALLOW CODES TABLE 3 You can set maximum 8 allow codes in this table. Each code can store maximum 6 digits. Call allowance is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 28 * N * C # where N is the Allow Codes No. (0..7) where C is the Allow Codes Digits (0..999999), set C empty to clear the code Example 1. Store digits 00333 in code 3. 3 * 28 * 3 * 00333 # 2. To clear digits in code 3. 3 * 28 * 3 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.30 Data Number 29: ALLOW CODES TABLE 4 You can set maximum 8 allow codes in this table. Each code can store maximum 6 digits. Call allowance is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 29 * N * C # where N is the Allow Codes No. (0..7)

11

RS-02 PLUS USER MANUAL where C is the Allow Codes Digits (0..999999), set C empty to clear the code. Example 1. Store digits 800200 in code 7. 3 * 29 * 7 * 800200 # 2. To clear digits in code 7. 3 * 29 * 7 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.31 Data Number 30: ALLOW CODES TABLE 5

PROGRAMMING

You can set maximum 8 allow codes in this table. Each code can store maximum 6 digits. Call allowance is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 30 * N * C # where N is the Allow Codes No. (0..7) where C is the Allow Codes Digits (0..999999), set C empty to clear the code. Example 1. Store digits 002555 in code 7. 3 * 30 * 7 * 002555 # 2. To clear digits in code 7. 3 * 30 * 7 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.32 Data Number 31: ALLOW CODES TABLE 7 You can set maximum 10 allow codes in this table for emergency service such as Fire and Police. Each code can store maximum 6 digits. Call allowance is depends on the Extension Dialing Class set in Data No. 24. Command 3 * 31 * N * C # where N is the Allow Codes No. (0..9) where C is the Allow Codes Digits (0..999999), set C empty to clear the code. Example 1. Store digits 999 in code 0. 3 * 31 * 0 * 999 # 2. To clear digits in code 0. 3 * 31 * 0 # Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 4.6.33 Data Number 32: APPLY CALL RESTRICTION TO SPEED DIALING You can apply call restriction to Speeding Dialing. So that, users cannot send Speeding Dialing Number that is restricted by the Extension Dialing Class. Command 3 * 32 * S # where S is the status of Apply Call Restriction to Speed Dialing S = 0 (no) S = 1 (yes) Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 2. This Chapter: Data Number 25~31 - Codes Tables.

12

RS-02 PLUS USER MANUAL 4.6.34 Data Number 33: DIALING CLASS PASSWORD CONTROL

PROGRAMMING

You can enable Dialing Class Password Control to prevent unauthorized outgoing calls. If Password Control is enabled, user may access his/her own Extension Dialing Class on any extension by entering his/her original Extension no. and password. SMDR report will show the Extension line being used and the user's original Extension no. as account number. If user do not enter password to make outgoing calls, only Dialing Class 6 or 7 of that Extension line is allowed. If the Class set is between 0 and 6, allowed Class is 6. If the Class set is 7, allowed Class is 7. If Password Control is disabled, user can use any Extension to make outgoing calls and Dialing Class is depends on which Extension is being used. Command 3 * 33 * S # where S is the status of Dialing Class Password Control S = 0 (no) S = 1 (yes) Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class. 2. This Chapter: Data Number 25~31 - Codes Tables. 3. Chapter 6: Numbering Plan - Set Extension Password. 4.6.35 Data Number 34: SMDR CALLS SELECTION The command determines what types of call should be printed. Command 3 * 34 * S # where S is the SMDR Calls Selection 0 = no SMDR 1 = print IDD calls only 2 = print IDD & LDD calls only 3 = print all outgoing calls 4 = print all outgoing and incoming calls Related Topic 1. This Chapter: Data Number 35 - Line Reversal Detection. 2. This Chapter: Data Number 36 - SMDR Start Time. 3. This Chapter: Data Number 37 - SMDR Digits Selection 4. Chapter 5: Feature Description and Operation - SMDR 5. Chapter 5: Feature Description and Operation - Printer Control 4.6.36 Data Number 35: LINE REVERSAL DETECTION You can enable the Line Reversal Detection for a particular Trunk if that CO line provide line reversal signal. The SMDR will start and stop call timing by detecting the line reversal signal. Command 3 * 35 * T * S # where T is the Trunk No. (1..4) where S is the status of Line Reversal Detection S = 0 (no) S = 1 (yes) Condition 1. You should NOT enable this feature unless the CO line gives line reversal signal. Otherwise, calls will not be timed. Related Topic 1. This Chapter: Data Number 36 - SMDR Start Time.

13

RS-02 PLUS USER MANUAL 4.6.37 Data Number 36: SMDR START TIME

PROGRAMMING

If the CO line do not give line reversal signal, the system cannot identify whether the call is connected or disconnected. The system will start timing the call after the last digit was keyed and stop timing after the Extension was hanged up. You may use this feature to delay the SMDR Start Time after the last digit timeout. SMDR Call Duration = (Duration between last outgoing digit is keyed to call disconnected) - (SMDR Start Time) - (Trunk Dialing Timeout B) Command 3 * 36 * T # where T is the SMDR Start Time T = 1..255 (seconds) Condition 1. You should DISABLE the Line Reversal Detection feature of Trunk accordingly. Related Topic 1. This Chapter: Data Number 35 - Line Reversal Detection. 4.6.38 Data Number 37: SMDR DIGITS SELECTION You can select only the first few digits of the dialed number to be printed in SMDR to protect privacy. Command 3 * 37 * D # where D is the SMDR Digit Selection D = 1..24 (digits) 4.6.39 Data Number 38: PROGRAMMING MODE PASSWORD You can define your own password for Programming Mode instead of using the default password. Command 3 * 38 * 0 * P # where P is the Programming Mode Password P = 000..999999 (digits) Condition 1. The new password will not be effective if SW2-7 of CPU card is not switched to OFF. 2. The password must be at least 3 digits. Related Topic 1. This Chapter: Enter Programming Mode 2. Chapter 3: DIP Switch Setting. 4.6.40 Data Number 39: FEATURE ACTIVATION DIAL TONE TYPE You can select one of the two Feature Activation Dial Tones. Command 3 * 39 * T # where T is the Feature Activation Dial Tone type: T = 0 (0.4s on, 0.05s off) T = 1 (0.5s on, 1.5s off) 4.6.41 Data Number 40: CONFIRMATION TONE TYPE You can select one of the two Confirmation Tone. Command 3 * 40 * T # where T is the Confirmation Tone type: T = 0 (2 times of 0.4s on, 0.2s off) T = 1 (2 times of 0.5s on, 1s off)

14

RS-02 PLUS USER MANUAL 4.6.42 Data Number 41: CALL WAITING TONE TYPE You can disable or select one of the two Call Waiting Tone. Command 3 * 41 * T # where T is the Call Waiting Tone type: T = 0 (0.4s on, 4s off) T = 1 (0.1s on, 5s off) T = 2 (disable call waiting tone) 4.6.43 Data Number 42: EXTENSION DEFAULT TRUNK GROUP

PROGRAMMING

You can divide the trunk lines into ten different groups. Each Extension can has individual Default Trunk Group Definition. Command 3 * 42 * E * G # where E is the Extension No. (0..15) where G is the Trunk Group No. (0..9) G = 0 (trunk 1~4) G = 1 (trunk 1 only) G = 2 (trunk 2 only) G = 3 (trunk 3 only) G = 4 (trunk 4 only) G = 5 (trunk 1~2) G = 6 (trunk 1~3) G = 7 (trunk 2~3) G = 8 (trunk 2~4) G = 9 (trunk 3~4) 4.6.44 Data Number 43: ALLOW SPECIFIED TRUNK ACCESS You can enable / disable Specified Trunk Access of an Extension. Command 3 * 43 * E * S # where E is the Extension No. (0..15) where S is the status of Specified Trunk Access S = 0 (no) S = 1 (yes) 4.6.45 Data Number 44: OPERATOR ACCESS CODE This item determine which numbers between 0 or 9 are the Access Code of Operator and Default Trunk Group. Command 3 * 44 * C # where C is the access code definition C = 0 (Dial 0 for Operator and Dial 9 for Default Trunk Group ) C = 1 (Dial 9 for Operator and Dial 0 for Default Trunk Group ) 4.6.46 Data Number 45: CAMP-ON TO OPERATOR You can enable / disable camp-on to operator by other extension. Command 3 * 45 * S #

15

RS-02 PLUS USER MANUAL where S is the status of Camp-on to Operator S = 0 (no) S = 1 (yes) 4.6.47 Data Number 46: DOOR PHONE TIMEOUT

PROGRAMMING

You can set Door Phone Timeout from 1 to 255 seconds. If timeout occur, i.e. the Door Phone is not answered, the system will release the call. Command 3 * 46 * T # where T is the Door Phone Timeout T = 1..255 (seconds) 4.6.48 Data Number 47: TRUNK TYPE IN NIGHT SERVICE You can define the type of each Trunk for Auto Fax Detection, DISA and DISA Greeting features during Night Service. This programming item is similar to Data Number 21 which is applied for Day Service. Command 3 * 47 * T * A # where T is the Trunk No. (1..4) where A is the Trunk Type A = 0 (normal) A = 1 (with Auto Fax, DISA and Greeting) A = 2 (with Auto Fax, DISA but no Greeting) A = 3 (same as A=0, answered by All Stations Ringing) A = 4 (same as A=1, answered by All Stations Ringing) A = 5 (same as A=2, answered by All Stations Ringing) Related Topic 1. This chapter: Data Number 21 - Trunk Type in Day Service. 4.6.49 Data Number 48: INCOMING CALL NIGHT ANSWERING You can assign an Extension to answer incoming call for any particular Trunk during Night Service. This programming item is similar to Data Number 22 which is applied for Day Service. Command 3 * 48 * T * E# where T is the Trunk No. (1..4) where E is the Extension No. (0..15) Condition 1. For trunk type 0~2 only. Related Topic 1. 2. This chapter: Data Number 47 - Trunk Type in Night Service This chapter: Data Number 22 - Incoming Call Day Answering

4.6.50 Data Number 49: EXTENSION FOR TRUNK TO TRUNK TRANSFER You can select an Extension used to connect call for Trunk-to-Trunk Transfer. This Extension is used to provide a speech path for Trunk-to-Trunk connection. This extension must be ready during the Trunk-to-Trunk Transfer occur. Command 3 * 49 * E # where E is the Extension No. E = 0 (disable Trunk-to-Trunk Transfer)

16

RS-02 PLUS USER MANUAL E = 1..15 (Extension used for Trunk-to-Trunk Transfer) 4.6.51 Data Number 50: TRUNK TO TRUNK TIMEOUT

PROGRAMMING

This item is to determine the timeout value for the calls, which include two trunks, such as Trunk to Trunk Transfer, Remote IDD and No Answer Transfer to Trunk. These calls will be terminated if the duration is over trunk to trunk call timeout. The longest duration of calls of Trunk to Trunk Transfer and Remote IDD are limited to 255 minutes (4.25 hours). Command 3 * 50 * T # where T is the Trunk To Trunk Timeout = 1 ~ 254 (minutes) 4.6.52 Data Number 51: TOLL RESTRICTION SCHEME This item is to define the Dialing Class definition. This feature allows the toll restriction scheme more flexible. Command 3 * 51 * S <Enter> where S is the scheme S = 0 : Scheme 0 or S = 1 : Scheme 1 Dialing Class for Scheme 0: Dialing Class Class 0 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Class 7 Definition No restriction Restrict IDD & allow calls in Allow Codes Table 1 Restrict IDD Restrict IDD, LDD & allow calls in Allow Codes Table 3 Restrict IDD, LDD & allow calls in Allow Codes Table 4 Restrict IDD, LDD & allow calls in Allow Codes Table 5 Restrict IDD, LDD Restrict outgoing call and allow calls in Allow Codes Table 7

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PROGRAMMING

Dialing Class for Scheme 1: Dialing Class Class 0 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Class 7 Condition It is recommended to store emergency numbers such as FIRE & POLICE in Allow Codes Table 7, therefore a class 7 extension can make emergency calls according to Allow Codes Table 7. Related Topic 1. 2. 3. 4. 5. 6. 7. 8. 9. This chapter: Data Number 24 - Extension Dialing Class This chapter: Data Number 25 - IDD Codes Table This chapter: Data Number 26 - LDD Codes Table This chapter: Data Number 27 - Allow Codes Table 1 This chapter: Data Number 28 - Allow Codes Table 3 This chapter: Data Number 29 - Allow Codes Table 4 This chapter: Data Number 30 - Allow Codes Table 5 This chapter: Data Number 31 - Allow Codes Table 7 This chapter: Data Number 32 - Apply Call Restriction Speed Dialing Definition No restriction Restrict calls in Allow Codes Table 1, 3 Restrict IDD & restrict calls in Allow Codes Table 1, 3 Restrict IDD, LDD & restrict calls in Allow Codes Table 1, 3, 4, 5 Same as Class 3 Same as Class 3 Same as Class 3 Restrict outgoing call & allow calls in Allow Codes Table 7

10. This chapter: Data Number 33 - Dialing Class Password Control 4.6.53 Data Number 52: DOOR PHONE NIGHT ANSWERING You can set an Answering Extension for incoming call from any Door Phone during Night Service. Command 3 * 52 * A # where A is the Answering Extension A = 0..15 (Extension No.) A = 16 (Door Phone answering same as Day Service) Related Topic 1. This chapter: Data Number 20 - Door Phone and Hot Line Answering 4.6.54 Data Number 53: AUTO DAY SWITCHING HOUR You can set the time (hour) for automatic switching to Day Service. Command 3 * 53 * H # where H is the Day Switching Hour H = 0 (disable Automatic Day Switching) H = 1..23 (hour) 4.6.55 Data Number 54: AUTO DAY SWITCHING MINUTE You can set the time (minute) for automatic switching to Day Service. Command 3 * 54 * N #

18

RS-02 PLUS USER MANUAL where N is the Minute (0..59) 4.6.56 Data Number 55: AUTO NIGHT SWITCHING HOUR You can set the time (hour) for automatic switching to Night Service. Command 3 * 55 * H # where H is the Hour (0..23) 4.6.57 Data Number 56: AUTO NIGHT SWITCHING MINUTE You can set the time (minute) for automatic switching to Night Service. Command 3 * 56 * N # where N is the Minute (0..59) 4.6.58 Data Number 57: TRUNK ANSWER DELAY

PROGRAMMING

You can set the system to answer incoming trunk call after a number of complete ringing. Command 3 * 57 * T * N # where T is the Trunk No. (1..4) where N = 0 (answer immediately) where N = 1..15 (no. of complete ringing before answer) 4.6.59 Data Number 58: TRUNK FLASH TIME You can set timing of the flash signal generated by trunk line. Command 3 * 58 * T # where T is the Trunk Flash Time: T = 1..9 (0.1 to 0.9 seconds)

4.7

PLAY DISA GREETING MESSAGE


You can play back the DISA day or night greeting message through the handset. Operation 1. Enter Program Mode. 2. Key 5 * M #. where M is the message no. M = 0 (day greeting message) M = 1 (night greeting message) 3. Confirmation tone returned. 4. Playing greeting now. 5. Feature activation dial tone returned. Condition 1. Voice message can be played only if it was previously recorded.

4.8

RECORD DISA GREETING MESSAGE


You can record DISA day/night greeting messages through the handset. The nominal maximum length of each greeting is 10 seconds. However, you may extend day greeting to a maximum of 20 seconds. Night greeting will be disabled if day greeting is more than 10 seconds. Night greeting cannot be extended like day greeting . Operation 1. Enter Program Mode. 2. Key 6 * M #.

19

RS-02 PLUS USER MANUAL where M is the message no. M = 0 (day greeting message) M = 1 (night greeting message) 3. Confirmation tone returned. 4. Speak greeting message to the handset. 5. Key # to stop recording. 6. Confirmation tone returned. 7. Feature activation dial tone returned.

PROGRAMMING

4.9

RESET EXTENSION PASSWORD


You can reset any Extension Password to its default value 0000. Operation 1. Enter Program Mode. 2. Key 7 * E #. where E is the Extension No. (0..15) 3. Confirmation tone returned. 4. Feature activation dial tone returned. Condition 1. This feature allows user to reenter new password when the old password was lost. Related Topic 1. This Chapter: Data Number 24 - Extension Dialing Class 2. This Chapter: Data Number 25~31 - Codes Tables 3. This Chapter: Data Number 33 - Dialing Class Password Control

4.10 RESET PROGRAM DATA


Description You can reset all Program Data to its default value. Operation 1. Enter Program Mode. 2. Key 8 * P #. where P is 2168 or use your own password. 3. Confirmation tone returned. 4. Feature activation dial tone returned. Condition 1. If you lost your own defined Programming Password, leave the Programming Mode first. Set SW2-7 (CPU card) to "ON" position. Turn the system power off and on again. Enter Programming Mode and reset the Programming Data by default password 2168. Related Topic 1. This Chapter: Data Number 0~56. 2. Chapter 3: DIP Switch Setting.

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FEATURE DESCRIPTION AND OPERATION

FEATURE DESCRIPTION AND OPERATION


In the following description, 'depress FLASH key' has the following meanings: 1. Press the key marked 'FLASH' on some telephone set. 2. Depress hook switch and then release quickly. The depress time is depends on the Minimum and Maximum Flash Time. For details, see Chapter 4: Programming. IMPORTANT: To avoid Ring Back, depress Hook Switch over 1 second to release call.

5.1

ACCESS DEFAULT TRUNK GROUP


This feature is to access a trunk line within the Default Trunk Group of an extension. A Trunk Group includes one to several trunk lines and is represented by a Trunk Group Number. The system can have up to 10 trunk groups and each group includes different trunk lines, which may be overlapped to other trunk group. The extensions can access the trunk lines in Default Trunk Group by dialing the Default Trunk Group Access Code (0 or 9 depends on Programming Data 44). Setup 1. Chapter 4: Programming Data 24 - Extension Dialing 2. Chapter 4: Programming Data 42 - Extension Default Trunk Group 3. Chapter 4: Programming Data 44 - Operator Access Code Operation 1. Lift handset - dialing tone is heard. 2. Dial the Default Trunk Group Access Code to get a trunk line in Default Trunk Group. 3. Dial the outgoing call telephone number when public exchange dialing tone is heard. Condition 1. If all trunk lines in Default Trunk Group is in use, busy tone will be heard after dialing the Default Trunk Group Access Code, Automatic Call Back may be used if the Trunk Group 10 is used. 2. Each extension can have different trunk group to be the Default Trunk Group of the extension.

5.2

ACCESS OPERATOR
Extension 200 is the Operator of the system. Dial the Operator Access Code in any extension can access Operator for service without dialing the Extension Number 200. Setup 1. Chapter 4: Programming Data 44 - Operator Access Code. Operation 1. Lift handset - dialing tone is heard. 2. Dial Operator Access Code.

5.3

ALL STATIONS RINGING


The incoming trunk calls can be programmed to be answered by all stations instead of answered by a single station. All stations will be rung at the same time and any station pick up the handset can answer the incoming call. Door Phone can be answered by All Station Ringing. Set the Door Phone Extension to Type 8 (Programming Data 18) to enable answering by All Station Ringing. Setup 1. Chapter 4: Programming Data 18 - Extension Type. 2. Chapter 4: Programming Data 21 - Trunk Type. Condition 1. For trunk type is 4~5, the call will be answered by All Stations Ringing when digit 0 is received or after DISA timeout.

RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.4

APPLY CALL RESTRICTION TO SPEED DIALING


This feature can allow the extension user to make IDD or LDD calls with Speed Dialing if this extension is not allowed to make LDD and IDD call in his/her Extension Dialing Class. Setup 1. Chapter 4: Programming Data 32 - Apply Call Restriction To Speed Dialing Condition 1. When this feature is enabled, the extension will not be able to use Speed Dialing to make outgoing calls if the number in Speed Dialing is not allowed in his/her Extension Dialing Class. 2. If this feature is disabled, the extension can to make the outgoing call with Speed Dialing although the calls are not allowed in his/her Extension Dialing Class.

5.5

ATTENDANT CALL SELECTION


The Operator can give priority to any incoming extension or trunk. When the Operator has already engaged in an intercom or outward call, meanwhile another extension or trunk also calls to the Operator, the Operator can release or park the current call and then answer the selective extension or trunk by dialing the required access code. Setup 1. Chapter 4: Programming Data 45 - Camp-on to Operator Operation 1. You are engaged in an intercom or outward call. 2. Upon hearing call waiting tone, you can release or park the current call (refer to Call Release or Call Park for details). 3. Dialing tone is heard. 4. If you want to answer an incoming trunk call, dial 17 followed by the Trunk Number 1-4. 5. If you want to answer an incoming extension call, dial 12 followed by the Extension Number 00-15. 6. You are now connected with the call. Condition 1. After you release or park the current call, never put the Extension on-hook. You must dial the Call Selection access code after dialing tone is heard. 2. When the BLF is blinking, it indicates incoming calls are waiting for Operator to answer.

5.6

AUTOMATIC CALL BACK


If all Trunks are busy or the Extension dialed is busy you will become automatically connected to the Trunk or Extension after it becomes free. Operation 1. Lift handset. 2. Dial Trunk or Extension. 3. After busy signal is heard, dial 3. 4. Wait for confirmation tone. 5. Hang up. 6. When hearing ring back on Trunk or Extension calls, lifting the handset will cause you to hear dial tone from Central Office (CO) or connect you to party on Extension. Conditions 1. Call back busy cannot be initiated after speed dialing or last number redial. 2. Call back busy feature must be used within 10 seconds of hearing busy tone. 3. Only one call back may be initiated at a time. 4. If a call back is not answered at the originating Extension, the call back is cancelled. 5. When a call back is enabled, the Extension can still perform any task. 6. Once an Automatic Call Back is initiated, it cannot be cancelled.

RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.7

AUTOMATIC DAY/NIGHT SWITCHING


The system will automatically switch to Day or Night Service at the programmed time. When Automatic Day/Night Switching is active, the Busy Lamp Field (BLF) Extension 223 will be turned on. Setup 1. 2. 3. 4. Chapter 4: Programming Data 53 - Auto Day Switching Hour Chapter 4: Programming Data 54 - Auto Day Switching Minute Chapter 4: Programming Data 55 - Auto Night Switching Hour Chapter 4: Programming Data 56 - Auto Night Switching Minute

Condition 1. To disable Automatic Day Switching, set Programming Data 53 - Auto Day Switching Hour to 0. 2. To disable Automatic Night Switching, set Programming Data 55 - Auto Night Switching Hour to 0. 3. Set the system to Day Service manually will turn on Automatic Day/Night Switching. 4. Set the system to Night Service manually will turn off Automatic Day/Night Switching.

5.8

AUTOMATIC PHONE/FAX DETECTION


The system can identify phone or fax from the incoming call. If it is a phone call, it will be connected to the Extension according to the Incoming Call Answering setting. If it is a Fax call, it will be connected to the Extension according to the Fax Answering setting. Setup 1. Chapter 4: Programming Data 21 - Trunk Type. 2. Chapter 4: Programming Data 22 - Incoming Call Answering. 3. Chapter 4: Programming Data 23 - Fax Answering.

5.9

BATTERY BACKUP OF CALL PROCESSING DATA


The following call processing setting are saved in Battery Backup Memory and will be retained during power failure. Speed Dialing Extension Password Call Forwarding No Answering Transfer to Trunk Extension Toll Locking Day/Night Service

5.10 BUILD-IN SURGE ARRESTER


The system has build-in surge arrester on the trunk cards to protect the system from lightning surge. Setup 1. Chapter 2: Installation - Trunk Card Surge Protector Grounding.

RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.11 BUSY AND NO ANSWER TRANSFER


You can set a hunting group to answer both incoming and intercom calls. If the Extension is busy or no answer, the call will be transferred to the assigned Extension. The Busy and No Answer Transfer will be effective according to the following table: Call Type Incoming Trunk Call Intercom Call from Door Phone Busy Transfer Effective Yes Yes Yes No Answer Effective Yes Yes No

Table 5-6 BUSY AND NO ANSWER TRANSFER STATUS

Setup Chapter 4: Programming Data 15 - No Answer Timeout Chapter 4: Programming Data 19 - Busy and No Answer Transfer

5.12 BUSY LAMP FIELD


Busy Lamp Field (BLF) is equipment to show the status of Trunk lines and Extension lines. POWER lamp indicates the power supply is on. T1 to T4 indicate the status of Trunk 1 to Trunk 4. 200 to 215 indicate the status of Extension 200 to 215. Setup Busy Lamp Field (optional) is to be connected properly to the CPU card. Conditions LAMP POWER T1~T4 200~215 216~217 218 219~222 223 OFF System power is off Trunk is idle Extension is idle Reserved for future expansion. --Reserved for future expansion. --ON System power is on Trunk is occupied Extension is occupied BLINKING --An incoming call is waiting Extension is an originating party of an intercom call to the operator System is in Night Service ---

--Automatic Day/Night Switching is Active

5.13 CALL FORWARDING


Calls to your Extension can be forwarded to another Extension automatically. All calls directed to you are forwarded during your absence. All call forwarding setting is saved in battery backup memory. It will not be lost during power failure. Operation 1. Lift handset and then dial 52. 2. Dial the Extension to which calls are to be forwarded 00~15. 3. Wait for confirmation tone. 4. Hang up. 5. To cancel call forwarding dial 50. Conditions 1. Do Not Disturb is cancelled when call forwarding is established. 2. When lift up handset, feature activation tone will be heard to remind you that call forwarding is activated.

RS-02 PLUS USER MANUAL 3. 4.

FEATURE DESCRIPTION AND OPERATION

An Extension cannot accommodate more than one forwarded Extension. At each time of newly setting, the old entry will be cancelled. Dial 50 will cancel all of the following settings: Do Not Disturb Call Forwarding No Answer Transfer to Trunk

5.14 CALL HOLD


If you wish to leave your phone unattended but want the caller you are in conversation to wait, call hold may be used. Extension and Trunk calls may be put on hold. Operation 1. When you are in a conversation, depress FLASH key. 2. To release call from hold, depress FLASH key again. Conditions 1. Callers who are put on hold will hear music. 2. Feature activation tone will be heard to remind you that call hold is activated. 3. If the party who was placed on hold hangs up, the call is terminated. 4. An Extension user cannot hold more than one call at a time.

5.15 CALL OVERRIDE


Priority extension may override into the conversation of a party who is busy by dialing 4 while listening to busy tone. If successful, all parties hear a warning tone for three seconds and a conference situation is setup, which continues until the overriding extension user hangs up. Setup 1. Chapter 4: Program Data 18 - Extension Type Operation 1. Lift handset. 2. Dial Extension 3. After busy signal is heard, dial 4. 4. Wait for warning tone. 5. Three parties conference is now established, you can talk to the other two parties. 6. Hang up. Condition 1. In the following cases override is not allowed (the overriding extension user continue to hear busy tone): The overriding extension is not priority extension (priority extension type is 5~6). Overridden extension has already in a three parties conference.

5.16 CALL PARK


Extension users can park an active call in one of the sixteen Parking Orbits and retrieve it from any Extension. Operation To park a call: 1. While active on a call, depress FLASH key DTMF phone only. 2. Dial 4 followed by the Parking Orbit number 00-15. 3. If confirmation tone is heard, parking is OK. 4. If busy tone is heard, the selected Parking Orbit is busy and depress FLASH key to return to the original call and repeat step 1 to select another Parking Orbit. To retrieve a call from a parking orbit: 1. Lift up handset.

RS-02 PLUS USER MANUAL 2.

FEATURE DESCRIPTION AND OPERATION

Dial 4 followed by the Parking Orbit number 00-15.

5.17 CALL PICKUP


You can pick a call while it is ringing on other Extension. Operation 1. Lift handset. 2. Dial 12 and the extension number 00~15. 3. You are now connected with the call. Condition 1. You can pick an incoming trunk call, an intercom call or a door phone call.

5.18 CALL RELEASE


An Extension can release its current call without putting the handset on-hook. Operation 1. You must be engaged in a call. 2. Depress the FLASH key. 3. Dial * to release the current call. 4. Dial tone is heard. 5. You are now free to initiate other features.

5.19 CALL SPLITTING


Allows Extension user to alternate between two parties, either Extension or Trunk. Operation 1. Put first party on hold. 2. Dial second party Trunk or Extension. 3. Consult with the second party. 4. Depressing the FLASH key and then dial 1, connects you with first party. 5. Depressing the FLASH key and dial 1 again will connect you with the second party. 6. Repeat steps 4 and 5. 7. Depress FLASH key twice will release the current party and return to the held party. Conditions 1. If the handset is replaced during a conversation with either party is an intercom, that party and the party on hold will be connected. 2. If the handset is replaced during a conversation with both parties are Trunk, both Trunks will be terminated. 3. During call splitting if the party who is on hold hangs up, he will become disconnected.

5.20 CALL TRANSFER


Trunk or Extension calls may be transferred to any Extension within the system. Operation 1. You must be engaged in a call intercom or outward. 2. Depress the FLASH key DTMF phone only. 3. Dial number of desired Extension 200 to 215. 4. For unscreened call transfer replace handset after dialing desired Extension. 5. For screened call transfer, wait for new party to answer and announce call, then replace handset. Conditions 1. Dial Extension number to transfer a call within 10 seconds after flashing. 2. If transferred call is not answered, it will cease to ring at transferred Extension and will recall back to transferring Extension.

RS-02 PLUS USER MANUAL 3.

FEATURE DESCRIPTION AND OPERATION

Upon recall to transferring Extension, if call is not answered, it will be terminated.

5.21 CALL WAITING


Call waiting tone indicates that there is an new incoming call. You can either terminate the current call or park the call to answer the waiting call. Operation 1. Upon hearing call waiting tone, you can terminate or park the current call refer to call park for details. 2. Hang up and your phone will be rung by the second call. 3. Lift up handset to answer the second call. 4. Hang up to terminate the second call. 5. If you have parked the original call, remember to retrieve it. Conditions 1. The new incoming call is an incoming Trunk call.

5.22 CAMP-ON TO OPERATOR


When dial to a busy Operator with Camp-on to Operator enabled, the calling party will hear ringing tone instead of hearing busy tone. System will send call waiting tone to the called Operator to indicate that a call is waiting to answer. Setup 1. Chapter 4: Programming Item 45 - Camp-on to Operator. Operation 1. Someone make an intercom call to a busy Operator. 2. If the called Operator is already in a conversation and call waiting tone is heard, it indicates a call is waiting to answer. 3. The called Operator can park or terminate the current call. 4. When the called Operator replace the handset, the call will ring the called Operator 5. The called Operator picks up the handset and the waiting call is connected. Condition 1. If the called Operator cannot complete the current call within the Ringing Timeout, the calling party will hear busy tone and the camp-on process terminate.

5.23 CENTREX COMPATIBILITY


You can generate a FLASH on the trunk line to operate the Centrex features provided by the Telephone Company. Operation 1. You must be engaged in a trunk call. 2. Press FLASH 3 to generate a 500ms FLASH signal in the trunk line.

5.24 CONFERENCE
Three-party conference is allowed, 2 Trunks and 1 Extension, 2 Extensions and 1 Trunk or 3 Extensions. Operation 1. You must be talking with one party with another party on hold. 2. Depress FLASH key for DTMF phone only. 3. Dial 3 - three parties conference is now established. Conditions 1. When one Extension party replaces handset during a conference, the other two parties are directly connected together and can converse with each other. Extension-to-Extension call and Extension-to-Trunk are OK, Trunk to Trunk is not possible. 2. Not more than 3 parties may enter into a conference.

RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.25 DAY/NIGHT SERVICE


The system can switch between day and night service either automatically or manually. The incoming call answering arrangement can be changed to adapt different condition in Day or Night Service. When system is in Night Service, the Busy Lamp Field (BLF) Extension 218 will be set to blink. Operation 1. 2. 3. 4. 5. Lift handset of Extension 200. Dial 630 to select Day Service and enable Automatic Day/Night Switching. Dial 631 to select Night Service and disable Automatic Day/Night Switching. Wait for the confirmation tone. Hang up.

Condition 1. Only Extension 200 can select the Day/Night Service. 2. For Day Service the following are effective: Programming Data 21 - Trunk Type in Day Service Programming Data 22 - Incoming Call Day Answering Programming Data 18 - Extension Type (for Door Phone) Programming Data 20 - Door Phone and Hot Line Answering (for Door Phone) DISA Day Greeting 3. For Night Service the following are effective: Programming Data 47 - Trunk Type in Night Service Programming Data 48 - Incoming Call Night Answering Programming Data 52 - Door Phone Night Answering DISA Night Greeting

5.26 DISABLE DISA BUSY TONE DETECTION


You can disable the busy tone detection during DISA operation. When busy tone is detected in the incoming trunk call, the call will be disconnect. Setup 1. Turn on CPU card DIP switch 2 position 3.

5.27 DISABLE ZERO DURATION SMDR


You can stop printing SMDR with zero call duration. Setup 1. Turn on CPU card DIP switch 2 position 2.

5.28 DAY/NIGHT GREETING


You can select between the day and night Greeting for DISA. Operation 1. Lift up handset of Extension 200. 2. Dial 630 to select day Greeting, or dial 631 to select night Greeting. 3. Wait for confirmation tone. 4. Hang up. Condition 1. Only Extension 200 can select the day/night Greeting.

5.29 DIRECT INWARD STATION ACCESS (DISA)


Description If the Trunk line is programmed for DISA, incoming caller is allowed to ring a specific Extension without operator intervention. The system will automatically answer an incoming call on that Trunk

RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

line. Caller will hear a recorded greeting message from the optional Voice Card. The caller may then dial 200 through 215 (DTMF digits) to select desired Extension. If the Extension selected does not answer or busy, the call is automatically transferred to the Incoming Call Answering Extension, which was programmed by user. Unanswered DISA call to a single extension will be disconnected after two times of No Answer Timeout. If the caller dials 0, the call will be connected to the Incoming Call Answering Extension. If the caller dials 1, the call will be connected to the Fax Answering Extension. If the caller dials no digits, or dials an incorrect digit, the call is automatically directed to the Incoming Call Answering Extension. The busy tone detection during DISA operation can be disabled. Setup 1. Chapter 4: Programming Data 21 - Trunk Type 2. Chapter 4: Programming Data 22 - Incoming Call Answering Operation 1. Outside caller makes an incoming call. 2. Caller hears DISA greeting message. 3. A BEEP sound indicates that caller may enter DTMF digits. 4. If caller wants to connect with Extension, dial 200~215. 5. If caller wants to connect with Incoming Call Answering Extension, dial 0. 6. If caller wants to connect with Fax Answering Extension, dial 1. 7. Caller will hear Ringing Tone while waiting the Extension answer. Conditions 1. The outside caller must use a DTMF telephone. 2. If Busy and No Answer Transfer has be programmed, the call will also be transferred like other calls while the first one is busy or no answer. 3. Unanswered DISA call to a single extension will be disconnected after two times of No Answer Timeout. 4. Unanswered DISA call to all stations will be disconnected after the Ringing Timeout.

5.30 DIRECT LINE


A direct line can be set up between any Trunks and Extensions. All incoming calls will ring specified Extension directly. Setup 1. Chapter 4: Programming Data 22 - Incoming Call Answering.

5.31 DISTINCTIVE DIAL TONE


The feature activation dial tone will be heard from the handset if the Extension user has previously activated any of the following features: Call Forwarding Do Not Disturb Call Hold

5.32 DISTINCTIVE RINGING


A different ringing pattern is used to distinguish between the following calls: Incoming Trunk calls Intercom calls Door phone Call back.

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FEATURE DESCRIPTION AND OPERATION

5.33 DO NOT DISTURB


Each Extension can be individually set to stop receiving intercom calls. Operation 1. Lift handset. 2. Dial 51. 3. Wait for confirmation tone. 4. Hang up. 5. To cancel do not disturb, dial 50 Conditions 1. Incoming Trunk calls will not be received. 2. Busy Transfer (if enabled by programming) will also be effective for extension in Do Not Disturb mode. 3. Automatic Call Back cannot be initiated when called extension in Do Not Disturb mode. 4. When Do Not Disturb is entered, Call Forwarding if entered will be cancelled. 5. The BLF extension LED will blink to remind the operator that the extension is in Do Not Disturb mode. 6. When lift up handset, feature activation tone will be heard to remind you that do not disturb is activated. 7. Dial 50 will cancel all of the following settings: Do Not Disturb Call Forwarding No Answer Transfer to Trunk

5.34 DOOR PHONE & DOOR LOCK OPERATION


This feature allows operator talk to visitor and opens the electric door lock (if any). Door phone can be answered by All Station Ringing. Different answering for Day and Night Service. Programmable Door Phone ringing timeout. Setup 1. Chapter 4: Programming Data 5 - Door Lock Relay On Time. 2. Chapter 4: Programming Data 18 - Extension Type. Operation 1. Visitor press door phone button once - ringing tone returned. 2. Door Phone Answering Extension ring. 3. Lift handset and talk to the visitor. 4. If the operator do not want to open the door lock, hang up to terminate the call. 5. If the operator wants to open the door lock, depress FLASH key. 6. Dial 56 - door lock is opened - confirmation tone returned. 7. Hang up to terminate the call. Conditions 1. You can also dial to the Door Phone directly, by dial the Door Phone Extension No. just like an intercom call. 2. Door lock can be opened without calling by door phone (dial 56 after lift handset).

5.35 EEPROM FOR USER PROGRAM DATA


EEPROM is an IC mounted on the CPU card to store User Program Data. It does not require battery to protect its memories from power failure. When the system is power up, LED on the CPU card indicates the EEPROM status as follows: LED State Slow Flash (0.5s on, 0.5s off) EEPROM Status EEPROM data is OK

10

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FEATURE DESCRIPTION AND OPERATION

Fast Flash (0.2s on, 0.1s off, 0.2s on, 0.5s off)

EEPROM data is corrupted and the system is now using the default data.

Table 5-7 EEPROM POWER UP STATUS

If the EEPROM data is corrupted, you must program the data again. When you enter and exit the program mode, the CPU card LED will return to Slow Flash. If the CPU card LED is still in Fast Flash mode after exiting the program mode, there must have problem in the EEPROM storage, contact your dealer for assistance.

5.36 EPROM FOR AGENTS DEFAULT DATA


Modifying the system EPROM can change contents of the system Default Data. Dealers require to change the Default Data can contact the manufacturer for further information.

5.37 EXTERNAL MUSIC INPUT


You may use your desire music for Music On Hold feature by connecting your music source's signal output to the PABX's External Music Input port. Setup 1. Chapter 3: DIP Switch Setting. 2. Connect external music source to PABX.

5.38 EXTENSION TOLL LOCKING


An extension user can temporary lock their telephone from making long distance call by changing their dialing class. Operation 1. Lift handset 2. Dial 60. 3. Dial your own Extension password (4 digits). 4. Dial the desired dialing class (0~7). 5. Wait for confirmation tone. 6. Hang up. Condition 1. The changed Dialing Class is only effective when it has lower right than the programmed Dialing Class. i.e. The value of the changed Dialing Class should be greater than the programmed Dialing Class.

5.39 FACSIMILE CONNECTION


Fax machine can be installed on any Extension to receive fax call. You may program for more than one Trunk to have Automatic Phone/Fax Detection. So that, only fax calls will be connected to the fax machine. Setup 1. Chapter 4: Programming Data 21 - Trunk Type. 2. Chapter 4: Programming Data 23 - Fax Answering. 3. Connect fax machine to PABX.

5.40 FLEXIBLE IDD & LDD CONTROL


The selected Extensions can prohibit from making international calls and long distance calls. There are two scheme of Dialing Class Definition. Each scheme is a combination of eight classes of service available. You can also lock an extension from making long distance call temporary. The following features are related to IDD & LDD control: Apply Call Restriction to Speed Dialing Extension Toll Locking

11

RS-02 PLUS USER MANUAL IDD Password Control Set Extension Password Toll Restriction Scheme Setup 1. 2. 3. 4. 5.

FEATURE DESCRIPTION AND OPERATION

Chapter 4: Programming Data 24 - Extension Dialing Class. Chapter 4: Programming Data 25~31- Codes Table. Chapter 4: Programming Data 32 - Apply Call Restriction to Speed Dialing. Chapter 4: Programming Data 33 - Dialing Class Password Control. Chapter 4: Programming Data 51 - Toll Restriction Scheme.

5.41 FLEXIBLE INCOMING CALL ASSIGNMENT


You can assign a group of Extensions to answer incoming calls received from Trunks. Regarding to Day/Night Service, different trunk type and different answering could be defined. Setup 1. 2. 3. 4. 5. Chapter 4: Programming Data 15 - No Answer Timeout. Chapter 4: Programming Data 16 - Ringing Timeout. Chapter 4: Programming Data 19 - Busy and No Answer Transfer. Chapter 4: Programming Data 22 - Incoming Call Day Answering. Chapter 4: Programming Data 48 - Incoming Call Night Answering.

Operation 1. All incoming Trunk calls will ring the first assigned Extension initially if it is not busy. 2. If the first assigned Extension is engaged or fails to answer before timeout, the next assigned Extension will be rung if it is not busy.

5.42 FLEXIBLE PHONE DIGIT PRINTOUT ON SMDR


You can select only the first few digits of the outgoing number to be printed in SMDR to protect privacy. Setup Chapter 4: Programming Data 37 - SMDR Digit Selection.

5.43 HOT LINE TO EXTENSION


You may establish a hot line to call the same Extension every time you lifted up the handset without dialing. This feature will disable the capability to make outgoing calls and intercom calls except Hot Line. Setup 1. Chapter 4: Programming Data 18 - Extension Type. 2. Chapter 4: Programming Data 20 - Door Phone and Hot Line Answering. Operation 1. Lift up the handset. 2. Ringing Tone returned. 3. Wait for the Extension answer. Condition 1. If the Hot Line Answering Extension has Busy and No Answer Transfer feature, the call may be transferred to other Extension when it is busy or no answer. Otherwise, Busy Tone will be heard.

5.44 HOT LINE TO TRUNK


You may establish a hot line to call the same outside number every time you lift up the handset without dialing. The outside number must be stored in the Speed Dialing List. This feature will disable the capability to make outgoing calls and intercom calls except Hot Line. Setup

12

RS-02 PLUS USER MANUAL 1. 2.

FEATURE DESCRIPTION AND OPERATION

Chapter 4: Programming Data 18 - Extension Type. Chapter 4: Programming Data 20 - Door Phone and Hot Line Answering.

Operation 1. Lift up the handset. 2. CO ringing tone returned. 3. Wait for the outside party answer. Condition 1. Only the first 16 Speed Dialing memories can be used to store the outside number for Hot Line to Trunk.

5.45 IDD PASSWORD CONTROL


You can enable Dialing Class Password Control to prevent unauthorized IDD, LDD or outgoing calls. User may use other Extension to make IDD or LDD calls but he must enter his own Extension Number (printed as Account Code in SMDR printout) and password to access his Dialing Class. If user do not enter password to make outgoing calls, only Dialing Class 6 or 7 of the Extension being used is allowed. If the Dialing Class of that Extension is between 0 and 6, only Class 6 is allowed. If the Dialing Class of that Extension is 7, only Class 7 is allowed. Setup 1. This Chapter: Set Extension Password. Operation 1. Lift up the handset of any extension. 2. Dial 62 3. Dial your own Extension number 00~15 (printed as Account Code in SMDR printout). 4. Dial your own Extension password (4 digits). 5. Confirmation tone returned. 6. Feature Activation returned. 7. Dial 0, 9 or 71~74 to retrieve Trunk line. 8. Dial outgoing call number. Conditions 1. If Password Control is disabled, user can use any Extension to make outgoing calls and Dialing Class is depends on which Extension is being used. 2. In the SMDR printout, the extension used to make the call will be printed as Calling Extension and the extension number entered before the password will be printed as Account Code.

5.46 IDLE LINE PREFERENCE


This feature allows user to retrieve idle Trunk line without dialing trunk access code every time he lifts up the handset. If he wants to make intercom call, he should depress FLASH key after lifted up the handset. Setup 1. Chapter 4: Program Data 18 - Extension Type. Operation 1. Lift up the handset. 2. Wait for CO line dialing tone. 3. Dial outside number. Conditions 1. If all Trunk lines were occupied, Busy Tone will be heard. Then hang up the handset and retry again.

5.47 INTERCOM CALL


This feature allows internal communication between Extensions. Setup

13

RS-02 PLUS USER MANUAL 1. 2.

FEATURE DESCRIPTION AND OPERATION

Chapter 4: Program Data 13 - Dialing Tone Timeout. Chapter 4: Program Data 14 - Interdigit Timeout.

Operation 1. Lift handset. 2. Dial 2 and Extension number 00~15. Conditions 1. You must start dialing before timeout otherwise your Extension will be released automatically. 2. If Extension is busy, hang up and try again or initiate automatic call back. 3. If Extension dialed is in Do Not Disturb mode, automatic call back cannot be initiated.

5.48 LAST NUMBER REDIAL


The last number dialed on an outgoing Trunk can be redialed. Operation 1. Lift handset. 2. dial # for DTMF phone or 70 for pulse phone. Conditions 1. Up to 24 digits can be stored and redialed. 2. Last number redial will not work on intercom calls.

5.49 LINE REVERSAL DETECTION


You can enable the Line Reversal Detection for a particular trunk if that CO line provide line reversal signal. The SMDR will start and stop call timing by detecting the line reversal signal. Setup 1. Chapter 4: Program Data 35 - Line Reversal Detection. Conditions 1. You should NOT enable this feature unless the CO line gives line reversal signal. Otherwise, calls will not be timed.

5.50 MUSIC ON HOLD


Music from an internal or external source is provided for all calls on hold.

5.51 NO ANSWER TRANSFER TO TRUNK


This feature allows an extension user to setup No Answer Transfer to a number external to the PABX system, by storing the external number as a Speed Dialing entry, and using the entry as the number to which the caller is transferred. An incoming call from normal or DISA trunk will be transferred when the ringing extension does not answer the call within No Answer Timeout. Operation 1. Lift handset and dialing tone is heard. 2. Dial 58. 3. Dial the speed dial number 00 to 99. 4. Wait for confirmation tone. 5. Hang up. 6. To cancel No Answer Transfer to Trunk, dial 50. Condition 1. The called extension is used as a connecting path for the trunk to trunk call. If any one pick up the handset of the called extension, he or she can hear the conversation of the trunk to trunk call. 2. Toll Control applies to the forwarding partys extension when digits are being sent. 3. An intercom call will not be transferred to trunk.

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FEATURE DESCRIPTION AND OPERATION

5.52 OUTWARD DIALING


Each Extension can be provided with the first available Trunk to make an outside call. The default trunk group access code is programmable. The extension can be enabled / disabled from access a specific trunk. Operation 1. Lift handset. 2. Dial 9 (or 0 - see Data Number 44: Operator Access Code) or 71~74 to get a Trunk line. 3. Wait for dial tone from the central office. 4. Dial the outside party number (maximum 24 digits). Conditions 1. If busy tone is heard after accessing a Trunk, automatic call back may be used.

5.53 PAGING
If a Paging system is connected, user can make announcement through the telephone handset. Setup 1. Connect paging system to PABX. Operation 1. Lift handset. 2. Dial 54 and wait for confirmation tone., 3. Start paging. 4. Put down the handset to end paging. Conditions 1. Paging can be accessed even with a call on hold.

5.54 POWER FAILURE TRANSFER


In the event of power failure, Trunks are directly connected to the following Extensions. Trunk 1 assigned to Ext. 200. Trunk 2 assigned to Ext. 201. Trunk 3 assigned to Ext. 202. Trunk 4 assigned to Ext. 203. Conditions 1. During power failure, user can only make outgoing calls and receive incoming calls through Ext. 200 ~ 203. The telephones connected to these Extensions should match the CO type (DTMF or Pulse). 2. An internal battery protects the speed dialing memories. However, Call Forwarding, Do Not Disturb, Call Hold and Automatic Call Back settings will lost.

5.55 PRINTER CONTROL


Once you have entered print command through Programming Mode. You may Suspend or Resume printing through Extension 200 without entering the Programming Mode. Operation 1. While the system is printing. 2. Lift the handset of Extension 200. 3. Dial 6 * 0 # to suspend printing. 4. If you want to resume printing, dial 6 * 1 #. Condition 1. Only Extension 200 can perform printer control.

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FEATURE DESCRIPTION AND OPERATION

5.56 PROGRAMMABLE FLASH TIME


You can set the minimum and maximum flash detection time to match the flash generated by the telephone. Setup 1. Chapter 4: Program Data 3 - Minimum Flash Time. 2. Chapter 4: Program Data 4 - Maximum Flash Time. Conditions 1. The flash signal will be considered as pulse digit 1 if it is under the minimum time. 2. The flash signal will be regarded as hang up if it is over the maximum time.

5.57 PULSE AND DTMF DIALING


Both pulse and DTMF phones may be connected to the system. The system will detect the phone type automatically. Any type of CO line, pulse or DTMF, may be connected to the system. However programming is required to set the Trunk type. Setup 1. Chapter 3: DIP Switch Setting - Trunk Dialing Method

5.58 REMOTE DOOR LOCK OPERATION


A remote user can open the door by making an incoming call via DISA trunk line. Operation 1. Outside caller makes an incoming call. 2. Caller hears DISA greeting message. 3. A BEEP sound indicates that the user may enter DTMF digits. 4. Dial 62 5. Dial your own Extension number 00~15. 6. Dial your own Extension password (4 digits). 7. Confirmation tone returned. 8. Dial 56 to open the door. 9. Confirmation tone returned and the door are opened. 10. After 3 seconds, busy tone returned and the trunk line is released. Conditions 1. The outside caller must use a DTMF telephone. 2. The trunk line must be answered by DISA. 3. The inter-digit timeout is 30 seconds. i.e. If you do not dial any digit within 30 seconds, the trunk line will be released automatically. 4. The Extension password entered is same as the password used in IDD Password Control.

5.59 REMOTE IDD


A remote user can access the Speed Dialing memory of the system by making an incoming call via DISA trunk line. Operation 1. Outside caller makes an incoming call. 2. Caller hears DISA greeting message. 3. A BEEP sound indicates that the user may enter DTMF digits. 4. Dial 62. 5. Dial your own Extension number 00~15 (This extension must be idle). 6. Dial your own Extension password (4 digits). 7. Confirmation tone returned. 8. Dial 8 and speed dialing number 00 to 99 to access the Speed Dialing memory.

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RS-02 PLUS USER MANUAL 9.

FEATURE DESCRIPTION AND OPERATION

A new trunk line is selected automatically and the speed dialing number is dialed.

If the dialed party is busy or no answer, and you want to try again : 1. Dial * to disconnect the new trunk line. 2. Feature activation dial tone return. 3. Dial 800~899 to try again. If the dialed party is busy or no answer, and you want to give up : 1. Dial # to terminate both trunk lines. If the dialed party is answered : 1. You can talk with the dialed party for the duration set in program no. 50 Trunk to Trunk Timeout. 2. A beep tone will appear after Trunk to Trunk Timeout to indicate that the call will be terminated after one more minute. 3. If you dial 1 at any time, you can talk for another Trunk to Trunk Timeout period. 4. If you dial * at any time, the dialed party is disconnected. You can make another call by dial 800~899. 5. If you dial # at any time, both trunk lines will be terminated. Conditions 1. The outside caller must use a DTMF telephone. 2. The trunk line must be answered by DISA. 3. The inter-digit timeout is 30 seconds. i.e. If you do not dial any digit within 30 seconds, the trunk line will be released automatically. 4. The Extension password entered is same as the password used in IDD Password Control. 5. The extension entered must be idle. This extension is used as a connecting path for the trunk to trunk call. If any one pick up the handset of this extension, he can hear the conversation of the trunk to trunk call. 6. The trunk to trunk call is subjected to IDD control of the entered extension's Dialing Class.

5.60 REMOTE PROGRAMMING VIA DISA


A remote user can program the system by making an incoming call via DISA trunk line. Operation 1. Outside caller makes an incoming call. 2. Caller hears DISA greeting message. 3. A BEEP sound indicates that the user may enter DTMF digits. 4. Key 68 * password # to enter remote programming mode, where password is 2168 or use your own password. 5. Confirmation tone returned and you are now in the remote programming mode. 6. Enter commands or new data settings (command format same as local programming mode). 7. The following commands are supported by remote programming mode: Set Date & Time ( 4 * M * D * H * N # ) Reset extension password to 0000 ( 7 * E # ) Reset all program data to default value ( 8 * P # ) Set any program data ( item 0 to 42 ) 8. If you entered an invalid command, busy tone returned. You must wait until the busy tone timeout to return to programming mode. When busy tone stop, enter new command or program data again. 9. Key 68 # to store new settings to EEPROM and leave remote programming Mode. Conditions 1. The outside caller must use a DTMF telephone. 2. The trunk line must be answered by DISA. 3. If you do not dial any digit within one minute, you will be forced to leave the remote programming mode and all new settings will be saved to EEPROM.

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FEATURE DESCRIPTION AND OPERATION

5.61 REMOTE PROGRAMMING VIA OPERATOR


A remote user can enter the remote programming mode by assistance of the operator. Operation 1. Outside caller makes an incoming call. 2. The operator answers the call. 3. The operator press FLASH 68 to transfer the incoming party to remote programming mode. 4. When confirmation tone is heard, the operator can hang up the phone. 5. When confirmation tone is heard, the outside caller can key * password # to enter remote programming mode, where password is 2168 or use your own password. 6. Confirmation tone returned and you are now in the remote programming mode. 7. Enter commands or new data settings (command format same as local programming mode). 8. The following commands are supported by Remote Programming Mode: Set Date & Time ( 4 * M * D * H * N # ) Reset Extension Password to 0000 ( 7 * E # ) Reset all Program Data to Default Value ( 8 * P # ) Set any Program Data ( item 0 to 42 ) 9. If you entered an invalid command, busy tone returned. You must wait until the busy tone timeout to return to programming mode. When the busy tone stop, enter new command or program data again. 10. Key 68 # to store new settings to EEPROM and leave Remote Programming Mode. Conditions 1. The outside caller must use a DTMF telephone. 2. If you do not dial any digit within one minute, you will be forced to leave the remote programming mode and all new settings will be saved to EEPROM.

5.62 SET EXTENSION PASSWORD


Every Extension can have its own Password. User may use this password to access his Dialing Class. Setup 1. 2. 3. 4. 5. This Chapter: IDD Password Control. Chapter 4: Programming Data 24 - Extension Dialing Class. Chapter 4: Programming Data 25~31- Codes Table. Chapter 4: Programming Data 32 - Apply Call Restriction to Speed Dialing. Chapter 4: Programming Data 33 - Dialing Class Password Control.

Operation 1. Lift up the handset of the Extension that you are going to set password. 2. Dial 61 3. Dial [old password] - 0001..9999 (4 digits). 4. Dial [new password] - 0001..9999 (4 digits). 5. Redial [new password] to confirm. Conditions 1. New password cannot be 0000.

5.63 SPECIFIED TRUNK ACCESS


Each Extension can access individually the specified Trunk. Operation 1. Lift handset. 2. Dial 7 followed by the Trunk number 1-4 will select the specified Trunk. 3. Wait for dial tone from the CO. 4. Dial the outside party number (maximum 24 digits). Conditions

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RS-02 PLUS USER MANUAL 1.

FEATURE DESCRIPTION AND OPERATION

If a busy tone is heard after accessing a Trunk, call back may be used.

5.64 SPEED DIALING


You may store 100 telephone numbers for Speeding Dialing. Operation To access a speed dialing number: 1. Lift handset. 2. Dial 8 and speed dial number 00 to 99. Program To program a speed dialing number : 1. Lift handset on Ext. 200. 2. Dial 53 S * T * N #. Where S is the Speed Dialing Code (00~99) T is the Trunk Group T = 0~9 (trunk group) T = 255 (clear this speed memory) N is the outward no. maximum 24 digits N = 0~9 (outward digits) N = * (2.5 seconds pause) Examples 1. To set speed code 21 to dial an outward no. 2345678 using any Trunk, the following key sequences are required after lift up the handset: 5321 * 0 * 2345678 # 2. To cancel speed code 59, the following key sequences are required after lift up the handset: 5359 * 255 # Conditions 1. Extension 200 must be connected to a DTMF phone.

5.65 STATION MESSAGE DETAILED RECORDING


You may print the outgoing call details of every Extension to printer. The zero call duration SMDR could be stopped from printing. Setup 1. 2. 3. 4. 5. 6. 7. 8. Chapter 2: Installation - Connecting Printer. Chapter 3: DIP Switch Setting - Print Heading in SMDR Chapter 4: Date & Time. Chapter 4: Printouts Chapter 4: Program Data 34 - SMDR Calls restriction. Chapter 4: Program Data 35 - Line Reversal Detection. Chapter 4: Program Data 36 - SMDR Start Time Chapter 4: Program Data 37 - SMDR Digits Selection.

Operation 1. This Chapter: Printing Control.

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RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

(1) STATION MESSAGE DETAILED RECORDING (SMDR) (1) CLASS DATE (2) OTG OTG LDD INC (3) 06/30 06/30 06/30 06/30 TIME (4) 12:25:30 15:03:55 16:00:40 17:00:30 TRK EXT (5) (6) 1 1 1 1 203 200 200 201 ACC (7) 203 200 205 201 DURATION METER DIALED NUMBER (8) 00:00:12 00:00:00 00:05:12 00:00:28 (9) (10) ----- 123456789012345678901234 ----- 24121386 ----- 0085224113984 -----

Figure 5-11 SMDR PRINTOUT SAMPLE

Item (1) (2) SMDR Heading Class

Description

Remarks

IDD = International Call LDD = Long Distance Call OTG = Outgoing Call INC = Incoming Call

(3) (4) (5) (6) (7) (8) (9) (10)

Date Start Time Outgoing Trunk Calling Extension Account Code Duration of Call Metering Pulse Digits Dialed

mm/dd hh:mm:ss Trunk Number 1~4 Extension Number 200~215 Account Code 200~215 It is entered during IDD Password Control. hh:mm:ss No. of metering pulses received 00000~65535 Maximum 24 digits (P = Pause)
Table 5-8 SMDR PRINTOUT EXPLANATION

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RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.66 TOLL RESTRICTION SCHEME


There are two sets of Dialing Class definition to suit different requirement. Dialing Class for Scheme 0: Dialing Class Class 0 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Class 7 Definition No restriction Restrict IDD & allow calls in Allow Codes Table 1 Restrict IDD Restrict IDD, LDD & allow calls in Allow Codes Table 3 Restrict IDD, LDD & allow calls in Allow Codes Table 4 Restrict IDD, LDD & allow calls in Allow Codes Table 5 Restrict IDD, LDD Restrict outgoing call and allow calls in Allow Codes Table 7

Dialing Class for Scheme 1: Dialing Class Class 0 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Class 7 Definition No restriction Restrict calls in Allow Codes Table 1, 3 Restrict IDD & restrict calls in Allow Code Table 1, 3 Restrict IDD, LDD & restrict calls in Allow Codes Table 1, 3, 4, 5 Same as Class 3 Same as Class 3 Same as Class 3 Restrict outgoing call & allow calls in Allow Codes Table 7

Setup 1. Chapter 4: Programming Item 51 - Toll Restriction Scheme. Condition 1. If restriction of information calls and local charge calls are required, select Toll Restriction Scheme 1. 2. Store Information Call Access Codes in Allow Codes Table 1 and Allow Codes Table 3. 3. Store local charge calls in Allow Codes Table 4 and Allow Codes Table 5.

5.67 TONE/PULSE CONVERSION


This feature automatically converts DTMF tones from DTMF telephone to dial pulses on outgoing trunks which have been programmed as pulse dialing trunks. The DTMF digits also appear on the trunk. This feature also converts dial pulses from pulse telephone to DTMF digits on outgoing trunks, which have been programmed as DTMF trunks.

5.68 TRUNK GROUP


The trunk lines can be divided into ten groups. The system assigns an individual default trunk group for each extension. Setup Chapter 4: Program Data 42 - Extension Default Trunk Group

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RS-02 PLUS USER MANUAL

FEATURE DESCRIPTION AND OPERATION

5.69 TRUNK TO TRUNK TRANSFER


Priority extension (extension type = 5 or 6) can transfer a trunk call to an outside party through another trunk line of the system. Setup 1. 2. 3. 4. Chapter 4: Programming Data 18 - Extension Type Chapter 4: Programming Data 49 - Extension for Trunk To Trunk Transfer Chapter 4: Programming Data 50 - Trunk To Trunk Timeout Chapter 4: Programming Data 35 - Line Reversal Detection

Operation 1. When the extension is in a conversation, press FLASH key. 2. The call is on hold and the feature activation dial tone is heard. 3. Dial the Default Trunk Group Access Code or Specified Trunk Group Access Code to get a trunk line. 4. Dial the outside party number which the dial tone of public exchange is heard. 5. When the outside party answer the call, the caller can inform and consult if he/she is willing to receive the call. 6. If the outside party agree to receive the call, the originating extension can press FLASH and dial 2 to transfer the call.. 7. If the originating extension want to establish a conference call, he/she can press FLASH and dial 3 to make a conference call. 8. If the outside party do not want to receive the call, the originating extension can press two times of FLASH to switch back to the held call. Condition 1. Only priority extension (extension type = 5 or 6) can perform trunk to trunk transfer. When a non-priority extension access a trunk with a call on hold, the call on hold will be disconnected. 2. The system uses an extension as a connecting path for the Trunk to Trunk Transfer call. This extension must be idle during the Trunk to Trunk Transfer call. If any one pickup the handset of this extension, he or she can hear the conversation of the trunk to trunk call. Therefore, other user cannot use this extension port if Trunk to Trunk Transfer is required. 3. The transferred call will be terminated under the following condition : If the call duration reach Trunk to Trunk Timeout (Programming Data 50), the call will be terminated. The longest call duration allowed is 254 minutes. The line reversal signal is detected (Programming Data 35 = 1). The system receive the DTMF digit # from outgoing trunk.

5.70 UNIVERSAL ANSWER


You can pick up an incoming call while it is ringing on other Extension. Operation 1. Lift up the handset 2. Dial 55 3. You are now connected with the incoming call. Condition 1. You can pick an incoming trunk call, an intercom call or a door phone call.

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RS-02 PLUS USER MANUAL

TONE & RINGING PLAN

6
6.1

TONE AND RINGING PLAN


DIAL TONE
Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : continuous This tone indicates that you can start dialing.

6.2

FEATURE ACTIVATION DIAL TONE


Frequency : 400 25Hz Level : -10 3dBm Periodicity : [400ms on, 50ms off], period is 450ms This is the dial tone used when Call Held, Call Forwarding or Do Not Disturb is activated.

6.3

BUSY TONE
Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : [0.35 s on, 0.35 s off], period is 0.7 s This tone indicates that the called extension is busy or there has error during operation.

6.4

RINGING TONE
Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : [1 s on, 4 s off], period is 5 s Remark : with 0.4 s immediate ringing tone This tone indicates that you are now waiting for the called extension to answer the call.

6.5

CONFIRMATION TONE
Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : one burst of [0.2 s on, 0.2 s off, 0.2 on] This tone is used to confirm that a feature is successfully initiated.

6.6

CALL WAITING TONE


Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : [0.4 s on, 4 s off], period is 4.4 s This tone appears during a conversation to indicate that there is another incoming call waiting for you to answer.

6.7

DOOR PHONE RINGING TONE


Frequency : 400 25 Hz Level : -10 3 dBm Periodicity : [1 s on, 2 s off], period is 3 s This tone indicates that you are now waiting for the extension 200 to answer the call.

RS-02 PLUS USER MANUAL

TONE & RINGING PLAN

6.8

INCOMING CALL RINGING


Frequency : 25 3 Hz Level : 75 15 Vrms Periodicity : [0.4 s on, 0.2 s off, 0.4 s on, 4 s off], period is 5 s Remark : with 0.4 s immediate ringing This ringing indicates an incoming call arrive.

6.9

INTERCOM CALL RINGING


Frequency : 25 3 Hz Level : 75 15 Vrms Periodicity : [1 s on, 4 s off], period is 5 s Remark : with 0.4 s immediate ringing This ringing indicates an intercom call arrive.

6.10 CALL BACK RINGING


Frequency : 25 3 Hz Level : 75 15 Vrms Periodicity : [0.5 s on, 0.5 s off], period is 1 s This ringing indicates a call back arrive.

6.11 DOOR PHONE RINGING


Frequency : 25 3 Hz Level : 75 15 Vrms Periodicity : [0.2 s on, 0.2 s off, 0.2 s on, 0.2 s off, 0.2 s on, 2 s off], period is 3s This ringing indicates a door phone call arrive.

RS-02 PLUS USER MANUAL

TECHNICAL SPECIFICATION

7
7.1

TECHNICAL SPECIFICATION
MAXIMUM CAPACITY
Extension Trunk Intercom Path Page Port External Music port Door Phone Door Lock Control Serial printer port Power Fail Transfer DTMF Receiver DTMF Dialer : 16 :4 :4 :1 :1 :1 :1 :1 :4 :2 :1

7.2

SWITCHING METHOD
CMOS Crosspoint, Space Division Switching

7.3

TRAFFIC
0.22 Erlang per Extension @ 1% Blocking [3+8] 0.13 Erlang per Extension @ 1% Blocking [4+16]

7.4

EXTENSION LOOP RESISTANCE


Maximum 1500 @ 18mA [Including Resistance of Telephone Set]

7.5

TRUNK LOOP RESISTANCE


Maximum 1500

7.6

TRANSMISSION LOSS
Trunk to Extension Extension to Extension : Maximum 1 dB : Maximum 1.5 dB

7.7

RINGING VOLTAGE
75 15 Vrms, 25 3 Hz

7.8

DIALING METHOD
Pulse and/or DTMF

7.9

EXTENSION LINE LEAKAGE RESISTANCE


Minimum 20K

7.10 EXTENSION LINE CAPACITANCE


Maximum 0.5 uF

7.11 PAGE PORT


Page Port Output: 2 K maximum output load capacity-coupled

7.12 EXTERNAL MUSIC PORT


Music Port Input: 10 K input impedance capacity-coupled

RS-02 PLUS USER MANUAL

TECHNICAL SPECIFICATION

7.13 DOOR LOCK RELAY


Relay Contact Relay Time : Normally Open : 1 second : 60W, 62.5VA : 220VDC, 250VAC : 2A : 3A

Contact Ratings (resistive): Maximum Switching Power Maximum Switching Voltage Maximum Switching Current Maximum Carrying Current

7.14 POWER SUPPLY


AC 220V 10%

7.15 ENVIRONMENT
Temperature Humidity : 10 to 40C : 10 to 90% R.H. Average

RS-02 PLUS USER MANUAL

TROUBLESHOOTING AND MAINTENANCE

8
8.1

TROUBLESHOOTING AND MAINTENANCE


EXTENSION PROBLEMS
Make sure that the other extensions are working properly. If the fault is found to be specific to one extension, it may be a problem with the telephone instrument, cable or connector. If all of the above are sound, contact your dealer for assistance. If all extensions are not working, the trouble could be with the system or power supply.

8.2

TRUNK PROBLEMS
Trunk problems can be classified as exchange line problems, cable problems, MDF problems or system trunk port problems. Turn the power off and check that CO line #1~ 4 are working properly at Extension 00~03 respectively. If they are not working, the problem lies with trunk lines. If they are working, the problem could be in one of the areas mentioned above. Contact your dealer for assistance.

8.3

SYSTEM PROBLEMS
A qualified dealer should repair any problems located on the system board only.

8.4

POWER SUPPLY PROBLEMS


In the event of complete system failure, check the power supply mains voltage, main fuse and mains connector. If the supply is sound, contact your dealer for assistance.

8.5

PERIPHERAL PROBLEMS
To solve problems with paging equipment, a door phone, a printer, a voice card, a busy lamp field, or an external music system, first identify and isolate the faulty unit. If the PABX system is at fault, contact your dealer.

The PABX system does not have any user serviceable component. Do not attempt to service it. The unit carries High Voltage, which could cause serious injuries. Refer installation and servicing to a qualified service technician.

RS-02 PLUS USER MANUAL

EXTENSION NUMBERING PLAN

EXTENSION NUMBERING PLAN


NUMBER 0 or 9 12 EE 17 T 2 EE 3 (When busy tone is heard) Flash 3 (Engaged in a trunk call) 4 EE 50 FUNCTION Access Operator or Default Trunk Group Call Pickup or Call Selection EE = 00..15 (Extension No.) Trunk Call Selection, T = 1..4 (Trunk No.) Intercom Call EE = 00..15 (Extension No.) Set Conference, or Set Automatic Call Back Centrex Compatibility (General a 500ms Flash in the trunk line) Call Park, EE = 00..15 (Parking Orbit) Cancel the following setting: Do not Disturb Call Forwarding No Answer Transfer to Trunk Set Do Not Disturb Set Call Forwarding to Extension EE EE = 00..15 (Extension No.) Set Speed Dialing SS = 00..99 (Speeding Dialing Code) T = 0..9 (Trunk Group) N = 0..9 or * for pause (max. 24 outward digits) Paging Universal Answer Turn on door lock Set No Answering Transfer to Trunk SS = 00..99 (Speed Dialing Code) Extension Toll Locking PPPP = Extension Password C = 0..7 (Dialing Class) Set Extension Password PPPP = 0000..9999 (old password) QQQQ = 0001..9999 (new password) RRRR = 0001..9999 (retype new password) (New password must be 4 digits and cannot be 0000) IDD Password Control EE = 00..15 (Extension No.) or (Account Code) PPPP = Extension Password Set Day Service and enable Automatic Day/Night Switching Set Night Service and disable Automatic Day/Night Switching Remote Programming via Operator Suspend Printing Resume Printing Last Number Redial Specified Trunk Access, T = 1..4 (Trunk No.) Speed Dialing, SS = 00..99 (Speed Dialing Code) Access Default Trunk Group or Operator Enter Programming Mode PPPP = Programming Password, Default = 2168 Ext.200 only Ext.200 only Ext.200 only Ext.200 only Ext. 200 only REMARK

51 52 EE 53 SS * T * N #

54 55 56 58 SS 60 PPPP C

61 PPPP QQQQ RRRR

62 EE PPPP

630 631 Flash 68 (Engaged in a trunk call) 6*0# 6*1# 70 or # 7T 8 SS 9 or 0 * PPPP #

Table 9-9 EXTENSION NUMBERING PLAN

RS-02 PLUS USER MANUAL

DISA NUMBERING PLAN

10 DISA NUMBERING PLAN


NUMBER 0 FUNCTION Day Service Access Incoming Call Day Answering Extension (Programming Data No. 21) Night Service Access Incoming Call Night Answering Extension (Programming Data No. 48) 1 Access Fax Answering Extension (Programming Data No. 23) Access Extension EE = 00..15 (Extension No.) Remote Door Lock Operation EE = 00..15 (Extension No.) PPPP = Extension Password Remote IDD EE = 00..15 (Extension No.) PPPP = Extension Password SS = 00..99 (Speed Dialing Code) Enter Remote Programming Mode PPPP = Programming Mode Password, Default = 2168 Table 10-10 DISA NUMBERING PLAN REMARK

2 EE

62 EE PPPP 56

62 EE PPPP 8 SS

68 * PPPP #

RS-02 PLUS USER MANUAL

QUICK PROGRAMMING GUIDE & DEFAULT SETTING

11 QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
DATE & TIME Set Date & Time M=1..12 (month) D=1..31 (day) H=0..23 (hour) N=0..59 (minute) Set Year Y=00..99 (year)

Description

Setting

Record (Default Values)

4*M*D*H*N #

9*Y#

PRINTOUT Print System Information Print Speed Dialing Number List Print all Program Data Print program Data M only Print program Data from M to N

0# 1# 2# 2*M# 2*M*N# 5*0# 5*1# 6*0# Recording ..... # 6 * 1 #.. Recording ..... # 7*E# 8*P#
Default password = 2168

VOICE MESSAGE Play DISA Day Greeting Play DISA Night Greeting Record DISA Day Greeting (max. 20s)

Play DISA Night Greeting (max. 10s)

SET DEFAULTS Reset Extension Password to 0000 E=0..15 (extension no.) Reset all program Data to Default Value P=Programming Password

PROGRAM DATA 0 Busy Tone Type T=0 (0.35s on, 0.35s off) T=1 (0.5s on, 0.5s off) 1 Ringing Tone Type T=0 (0.4s on, 0.2s off, 0.4s on, 2s off) T=1 (1s on, 4s off) Incoming Call Ringing Type T=0 (0.4s on, 0.2s off, 0.4s on, 2s off) T=1 (0.4s on, 0.2s off, 0.4s on, 4s off) T=2 (0.3s on, 0.4s off, 0.3s on, 4s off)

3*0*T#

T=________ (0)

3*1*T#

T=________ (1)

3*2*T#

T=________ (1)

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QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Description
Minimum Flash Time T=0 (50ms) T=1..9 (0.1-0.9s) Maximum Flash Time T=2..10 (0.2-1.0s) Door Lock Relay On Time T=1..25 (seconds) DTMF Dialing Tone Time T=1..5 (0.1-0.5s) DTMF Dialing Interdigit Time T=1..5 (0.1-0.5s) Trunk Dialing Timeout A T=1..255 (seconds) Trunk Dialing Timeout B T=1..255 (seconds) No. of Digit using Timeout A D=1..24 (digits) Pre-digit Pause of Speed Dialing T=1..25 (seconds) Incoming Trunk Call Ringing Timeout T=1..25 (seconds) Dialing Tone Timeout T=1..25 (seconds) Interdigit Timeout T=1..25 (seconds) No Answer Timeout T=1..255 (seconds) Ringing Timeout T=1..255 (seconds) DISA Dialing Timeout T=1..25 (seconds) Extension Type E=0..15 (ext. no.) T=0 (normal) T=1 (idle line preference) T=2 (door phone) T=3 (hot line to ext.) T=4 (hot line to trunk) T=5 (priority ext.) T=6 (priority ext. & ring on all stations ringing) T=7 (normal ext. & ring on all stations ringing) T=8 (door phone, answered by all stations ringing) Busy and No Answer Transfer E=0..15 (transferring ext. no.) A=0..15 (answering ext. no.)

Setting

Record (Default Values)


T=________ (1) T=________ (8) T=________ (1) T=________ (2) T=________ (2) T=________ (25) T=________ (5) D=________ (2) T=________ (3) T=________ (5) T=________ (15) T=________ (10) T=________ (15) T=________ (30) T=________ (10) E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7 T=__ (6) T=__ (7) T=__ (7) T=__ (7) T=__ (0) T=__ (0) T=__ (0) T=__ (0) E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15 T=__ (0) T=__ (0) T=__ (0) T=__ (0) T=__ (0) T=__ (0) T=__ (0) T=__ (0)

3*3*T# 3*4*T# 3*5*T# 3*6*T# 3*7*T# 3*8*T# 3*9*T# 3 * 10 * D # 3 * 11 * T # 3 * 12 * T # 3 * 13 * T # 3 * 14 * T # 3 * 15 * T # 3 * 16 * T # 3 * 17 * T # 3 * 18 * E * T #

19

3 * 19 * E * A #

E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7

A=__ (0) A=__ (1) A=__ (2) A=__ (3) A=__ (4) A=__ (5) A=__ (6) A=__ (7)

E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15

A=__ (8) A=__ (9) A=__ (10) A=__ (11) A=__ (12) A=__ (13) A=__ (14) A=__ (15)

RS-02 PLUS USER MANUAL

QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
20

Description
Door Phone and Hot Line Answering E=0..15 (calling ext. no.) A=0..15 (answering ext. no. or Speed Dialing Code)

Setting

Record (Default Values)


E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7 T=1 T=2 T=3 T=4 A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15 A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0) A=__ (0)

3 * 20 * E * A #

21

Trunk Type in Day Service T=1..4 (trunk no.) A=0 (normal) A=1 (with Auto Fax, DISA and Greeting) A=2 (with Auto Fax, and DISA but no Greeting) A=3 (same as A=0, answered by all stations ringing) A=4 (same as A=1, answered by all stations ringing) A=5 (same as A=2, answered by all stations ringing) Incoming Call Day Answering T=1..4 (trunk no.) E=0..15 (answering ext. no.) Fax Answering E=0..15 (answering ext. no.) Extension Dialing Class E=0..15 (ext. no.) C=0..7 (dialing class)

3 * 21 * T * A #

22

3 * 22 * T * E #

T=1 T=2 T=3 T=4

E=__ (0) E=__ (0) E=__ (0) E=__ (0)

23 24

3 * 23 * E # 3 * 24 * E * C #

E=________ (7) E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7 N=0 N=1 N=2 N=3 C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15 C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0) C=__ (0)

25

IDD Codes Table N=0..3 (max. 4 codes) C=0..999999 (1-6 digits access codes) Cancel code

3 * 25 * N * C #

C=_______ (00) C=_______ (empty) C=_______ (empty) C=_______ (empty)

26

LDD Codes Table N=0..3 (max. 4 codes) C=0..999999 (1-6 digits access codes) Cancel code Allow Codes Table 1 N=0..7 (max. 8 codes) C=0..999999 (1-6 digits access codes)

3 * 25 * N # 3 * 26 * N * C #

N=0 N=1 N=2 N=3

C=_______ (0) C=_______ (empty) C=_______ (empty) C=_______ (empty)

27

3 * 26 * N # 3 * 27 * N * C #

N=0 N=1 N=2 N=3 N=4 N=5 N=6 N=7

C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty)

Cancel code 28 Allow Codes Table 3 N=0..7 (max. 8 codes) C=0..999999 (1-6 digits access codes)

3 * 27 * N # 3 * 28 * N * C #

N=0 N=1 N=2 N=3 N=4 N=5 N=6 N=7

C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty)

Cancel code

3 * 28 * N #

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QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
29

Description
Allow Codes Table 4 N=0..7 (max. 8 codes) C=0..999999 (1-6 digits access codes)

Setting

Record (Default Values)


N=0 N=1 N=2 N=3 N=4 N=5 N=6 N=7 C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty)

3 * 29 * N * C #

Cancel code 30 Allow Codes Table 5 N=0..7 (max. 8 codes) C=0..999999 (1-6 digits access codes)

3 * 29 * N # 3 * 30 * N * C #

N=0 N=1 N=2 N=3 N=4 N=5 N=6 N=7

C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty)

31

Cancel code Allow Codes Table 7 N=0..9 (max. 10 codes) C=0..999999 (1-6 digits access codes)

3 * 30 * N # 3 * 31 * N * C #

N=0 N=1 N=2 N=3 N=4 N=5 N=6 N=7 N=8 N=9

C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty) C=_______ (empty)

Cancel code 32 Apply Call Restriction to Speed Dialing S=0 (no) S=1 (yes) Dialing Class Password Control S=0 (no) S=1 (yes) SMDR Calls Selection S=0 (no SMDR) S=1 (print IDD call only) S=2 (print IDD & LDD call only) S=3 (print all outgoing calls) Line Reversal Detection T=1..4 (trunk no.) S=0 (no) S=1 (yes) SMDR Start Time T=1..255 (second) SMDR Digits Selection D=1..24 (digits) Programming Mode Password P=000..999999 (3-6 digits) Feature Activation Dial Tone Type T=0 (0.4s on, 0.05s off) T=1 (0.5s on, 1.5s off) Confirmation Tone Type T=0 (2 times of 0.2s on, 0.2s off) T=1 (2 times of (0.5s on, 1s off)

3 * 31 * N # 3 * 32 * S #

S=________ (1)

33

3 * 33 * S #

S=________ (0)

34

3 * 34 * S #

S=________ (3)

35

3 * 35 * T * S #

T=1 T=2 T=3 T=4

S=_______ (0) S=_______ (0) S=_______ (0) S=_______ (0)

36 37 38 39

3 * 36 * T # 3 * 37 * D # 3 * 38 * 0 * P # 3 * 39 * T #

T=________ (5) D=________ (24) P=________ (2168) T=________ (0)

40

3 * 40 * T #

T=________ (0)

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QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
41

Description
Call Waiting Tone Type T=0 (0.4s on, 4s off) T=1 (0.1s on, 5s off) T=2 (disable call waiting tone) Extension Default Trunk Group E=0..15 (ext. no.) G=0 (trunk 1~4) G=1 (trunk 1 only) G=2 (trunk 2 only) G=3 (trunk 3 only) G=4 (trunk 4 only) G=5 (trunk 1~2) G=6 (trunk 1~3) G=7 (trunk 2~3) G=8 (trunk 2~4) G=9 (trunk 3~4) Allow Specified Trunk Access E=0..15 (ext. no.) S=0 (no) S=1 (yes)

Setting

Record (Default Values)


T=________ (0)

3 * 41 * T #

42

3 * 42 * E * G #

E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7

G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0)

E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15

G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0) G=__ (0)

43

3 * 43 * E * S #

E=0 E=1 E=2 E=3 E=4 E=5 E=6 E=7

S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1)

E=8 E=9 E=10 E=11 E=12 E=13 E=14 E=15

S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1) S=__ (1)

44

Operator Access Code C=0 (dial 0 for operator, dial 9 for default trunk group) C=1 (dial 9 for operator, dial 0 for default trunk group) Camp-on to Operator S=0 (no) S=1 (yes) Door Phone Timeout T=1..255 (seconds) Trunk Type in Night Service T=1..4 (trunk no.) A=0 (normal) A=1 (with Auto Fax, DISA and Greeting) A=2 (with Auto Fax, and DISA but no Greeting) A=3 (same as A=0, answered by all stations ringing) A=4 (same as A=1, answered by all stations ringing) A=5 (same as A=2, answered by all stations ringing) Incoming Call Night Answering T=1..4 (trunk no.) E=0..15 (answering ext. no.) Extension for Trunk to Trunk Transfer E=0 (disable trunk to trunk transfer) E=1..15 (ext. used to connect trunk to trunk transfer) Trunk to Trunk Timeout T=1..254 (minutes)

3 * 44 * C #

C=________ (0)

45

3 * 45 * S #

S=________ (0)

46

3 * 46 * T #

T=________ (30)

47

3 * 47 * T * A #

T=1 T=2 T=3 T=4

A=__ (0) A=__ (0) A=__ (0) A=__ (0)

48

3 * 48 * T * E #

T=1 T=2 T=3 T=4

E=__ (0) E=__ (0) E=__ (0) E=__ (0)

49

3 * 49 * E #

E=________ (0)

50

3 * 50 * T #

T=________ (3)

RS-02 PLUS USER MANUAL

QUICK PROGRAMMING GUIDE & DEFAULT SETTING

No.
51

Description
Toll Restriction Scheme S=0..1 (scheme 0..1) Dialing Class for Scheme 0 Class 0 = no restriction Class 1 = restrict IDD & allow calls in ACT 1 Class 2 = restrict IDD Class 3 = restrict IDD, LDD & allow calls in ACT 3 Class 4 = restrict IDD, LDD & allow calls in ACT 4 Class 5 = restrict IDD, LDD & allow calls in ACT 5 Class 6 = restrict IDD, LDD Class 7 = restrict outgoing call & allow calls in ACT 7 Dialing Class for Scheme 1 Class 0 = no restriction Class 1 = restrict calls in ACT 1, 3 Class 2 = restrict IDD & restrict calls in ACT 1, 3 Class 3 = restrict IDD, LDD & restrict calls in ACT 1, 3, 4, 5 Class 4 = same as class 3 Class 5 = same as class 3 Class 6 = same as class 3 Class 7 = restrict outgoing call & allow calls in ACT 7 Codes Tables IDD = IDD Codes Table (no. 25) LDD = LDD Codes Table (no. 26) ACT 1 = Allow Codes Table 1 (no. 27) ACT 3 = Allow Codes Table 3 (no. 28) ACT 4 = Allow Codes Table 4 (no. 29) ACT 5 = Allow Codes Table 5 (no. 30)

Setting

Record (Default Values)


S=________ (0)

3 * 51 * S #

52 53

Door Phone Night Answering A=0..15 (answering ext. no.) Auto Day Switching Hour H=0 (disable automatic day switching) H=1..23 (hour) Auto Day Switching Minute N=0..59 (minute) Auto Night Switching Hour H=0 (disable automatic Night switching) H=1..23 (hour) Auto Night Switching Minute N=0..59 (minute) Trunk Answer Delay T=1..4 (trunk no.) N=0 (answer immediately) N=1..15 (no. of complete ringing before answer) Trunk Flash Time T = 1..9 (0.1 to 0.9 second)

3 * 52 * A # 3 * 53 * H #

A=________ (0) H=________ (0)

54 55

3 * 54 * N # 3 * 55 * H #

N=________ (0) H=________ (0)

56 57

3 * 56 * N # 3 * 57 * T * N #

N=________ (0) T=1 T=2 T=3 T=4 N=__ (0) N=__ (0) N=__ (0) N=__ (0)

58

3 * 58 * T #

T=________ (5)

RS-02 PLUS USER MANUAL

DIP SWITCH SETTING RECORD

12 DIP SWITCH SETTING RECORD


Position 1 2 3 CPU CARD DIP SWITCH 1 4 5 6 7 8 1 2 3 CPU CARD DIP SWITCH 2 4 5 6 7 8 EXTENSION CARD DIP SWITCH 1&2 [ [ [ [ ] Internal ] Installed ] System default ] 40/60 [ [ [ [ ] External ] Not installed ] User define ] 33/67 ON [ [ [ [ [ [ [ [ [ [ [ ] Installed ] Installed ] Installed ] Installed ] DTMF ] DTMF ] DTMF ] DTMF ] Yes ] Yes ] Yes OFF [ [ [ [ [ [ [ [ [ [ [ ] Not Installed ] Not Installed ] Not Installed ] Not Installed ] Pulse ] Pulse ] Pulse ] Pulse ] No ] No ] No Description Trunk 1 Trunk 2 Trunk 3 Trunk 4 Trunk 1 Trunk 2 Trunk 3 Trunk 4 Print SMDR Heading Disable Zero Duration SMDR Disable DISA Busy Tone Detection Not used Music Source Second Extension Card Programming Mode Password Make / Break Ratio

Not used for software version 5.0 and up.

RS-02 PLUS USER MANUAL

SPEED DIALING RECORDS

13 SPEED DIALING RECORD


Code 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 Trk Number Name Code 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 Trk Number Name

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