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BugFix

Analog/ISDN/GeoCENTREX
Automatic Feature Subscription (AFS)

Availability
Analog Subscriber GeoCENTREX subscriber X X ISDN X X

Benefits ... for the operator simplied subscriber administration increase in revenues when feature usage is charged greater acceptance of features among subscribers ... for the subscriber fast assignment/cancellation of features without lengthy application features can be assigned/cancelled from the subscribers own line or from any other line in the network

Description of the feature


The feature Automatic Feature Subscription (AFS) enables a subscriber to select and assign his or her own features from the feature package offered by the operator. A user-friendly dialog function supports the subscriber during feature administration. Use and effect The following table shows whether the feature can be used by the calling or called subscriber and on which side of the connection the feature takes effect.
Calling subscriber AFS use AFS effect X X Called subscriber -----

Mode of operation
The feature Automatic Feature Subscription (AFS) can be used by subscribers to assign or cancel the following features they might own without operator intervention:
AFS feature list AR CCBS CFU CFB CFNR CLIP CW TPC Automatic Recall Call Completion to Busy Subscriber Call Forwarding to any number unconditional Call Forwarding to any number on Busy Call Forwarding to any number on No Reply Calling Line Identification Presentation Call Waiting Three-party Conference

Interactions For interaction with other features, see Feature Interactions.

The subscriber requires no explicit authorization for use of the AFS feature. The feature can be reached by dialing a service number. Three different service numbers can be created for the AFS feature: for local access to AFS AFS is dialed from the subscribers own line for remote access to AFS AFS can be dialed up from any line in the network. The subscriber must enter his or her own directory number for identication purposes for global access to AFS/FCOFF The subscriber can choose between local or remote access, and between FCOFF and AFS. Once the feature has been accessed, the subscriber can perform the following different activities: assign feature authorization withdraw feature authorization query the feature status The feature applications are protected by a personal identification number (PIN). A dialog is used to guide the subscriber through the use of the feature. The integrated voice-processing system (IVPS) provides the functions in the EWSD system for the dialog.
AFS dialog

IVPS allows the subscriber to select between using the following user modes: DTMF (dual-tone multi-frequency) Input with a xed menu structure voice input with a xed menu structure If SURPASS hiR 200 (announcement and dialog server) is offered as an additional component in the network, the subscriber also has the following option: input in natural language dialog with voice recognition SURPASS hiR 200 has voice recognition software for interpreting spoken words during a natural language dialog. EWSD and SURPASS hiR 200 are connected together by means of the data network. If voice input in natural language dialog is not possible, the voice input function with a fixed menu structure is automatically selected. The dialog language used can be defined for specific projects. Capacity The percentages in the following table indicate how many subscribers can be authorized to use the feature within EWSD and how many of those can use the feature simultaneously.
Analog ISDN Authorization 100% 100% Use

Service number Action ? Start menu Subscribers


EWSD

Authorization 100% 100%

Use

Assign/withdraw/ query status

* *

* *

GeoCENTREX subscribers

Feature ? / Feature x

Confirm

SURPASS hiR 200 (optional)

*) The number of subscribers that can actually use the feature at the same time depends on the amount of LTGs available for the interactive dialog with the subscriber (UI-LTG) (part of the IVPS) and the other services using the UI-LTG, or the capacity of SURPASS hiR 200.

Subscriber-controlled input
AFS allows subscribers to easily assign or cancel their features. Solution with conventional EWSD-integrated technology The following example illustrates the dialog for DTMF/voice inputs with a fixed menu structure. They must be defined for each specific project.
Subscriber input Service number AFS with IVPS Welcome to the automatic feature administration service Please select an input mode 1 one DTMF .................................... Voice ..................................... Please select a language English .................................. German ................................. xxx ........................................ Please enter your PIN PIN one, two, three Please choose the function you wish to use Assign authorization for a feature .................................. Withdraw authorization for a feature ................................... Determine availability of a feature .................................. Return to the main menu ........ Please select a feature 1 2 3 1 2

Solution with SURPASS and voice recognition Below is the example with voice input in natural language dialog with voice recognition.
Subscriber input Service number AFS with hiR 200 Welcome to the automatic feature administration service Which service would you like to administer? I want the automatic recall service The automatic recall service has been assigned

Acknowledgement of subscriber-controlled inputs An announcement informs the subscriber of the result of the input in each case. Following the announcement, the subscriber is requested to make further inputs. For each network node, it can be specified whether additional administration activities are possible with the same connection. An announcement indicates any incorrect or missing data. The input menu is then offered again. By default, the subscriber has three chances to enter or correct data (the default amount for entering the PIN is 5). If the input is still wrong or missing, the call will be ended.

two

1 2 3 0

one

Missing subscriber inputs are monitored by a timer.

Call charge registration


The assignment or withdrawal of authorization for a feature by means of AFS and subscriber-controlled input is charged as for normal operator input. The operator specifies whether or not call charge registration for AFS is performed by means of AMA. The use of AFS is not indicated as a subscriber-controlled input (SCI) in the AMA ticket. Call charges for connections The calling subscriber pays the charges for the connection to the service number for accessing the AFS feature.

one

AR ......................................... CCBS .................................... CFU ....................................... CFB ....................................... etc. Return to the main menu ........ The Automatic Recall service has been assigned Please select a function

1 2 3 4 0

zero

For another action ................. 1 For another feature ................ 2 Terminate the dialog .............. 0 Thank you for using this service. Goodbye.

Administration
The operator can perform all administration functions on the NetManager by means of user-friendly applications or MML commands. Feature authorization No individual subscriber authorization is required for the feature. However, authorization for remote subscriber-controlled input (RSCI) is required for making inputs from a remote line. Subscriber access types The feature can be used with the following types of subscriber access:
Type Subscriber Analog Main station Basic access PBX PBX with BA and/or PA PBX line PBX line with Direct Dialing In (DDI) PBX line, connected like a subscriber Coinbox Emergency call station MLHG line Basic attendant console MAC attendant console X --X ------X ----------ISDN --X --X ----X ----------GeoCENTREX Analog X --X ------X ----------ISDN --X --X ----X -----------

Subscriber administration For more information, please refer to OMN:EXCH-SU. GeoCENTREX administration For more information, please refer to OMN:EXCH-CTX.

Requirements
Hardware The network node uses the integrated voice-processing system (IVPS) for the dialog function. The hardware for the integrated voice-processing system (IVPS) is located in the line/trunk group UI-LTG(G) or UI-LTG(N): Speech recognition and code receiver module (SCR or VPU) SCR/VPU modules detect DTMF and voice input Operationally controlled announcement equipment (OCANEQ) Tone generator module (TOG) SURPASS hiR 200 is required in the network for voice recognition in natural language dialog. Signaling Signaling between the network nodes Signaling system no. 7 (SS7) ISDN user part (ISUP) Telephony user part (TUP) Signaling between EWSD network nodes and SURPASS hiR 200: Media gateway control protocol (MGCP) Subscriber signaling Analog Dual-tone multi-frequency (DTMF) Pulse dialing ISDN Digital subscriber signaling system no.1 (DSS1) Subscriber interfaces The following interfaces for subscriber access are required: DLU LTG V5.1 interface V5.2 interface

Call charge registration For more information, please refer to OMN:EXCH-TA. System administration The following feature data can be administered in the network node: options for subscriber-controlled input display and modication of network node options creation of announcements recording by means of trafc measurement For more information, please refer to OMN:EXCH-SY.

Copyright (C) Siemens AG 2002 Issued by the Information and Communications Group Hofmannstrae 51 D-81359 Munich Technical modifications possible. Technical specifications and features are binding only insofar as they are specifically and expressly agreed upon in a written contract. Order Number: A30828-X1160-B644-2-7629 Visit our web site at: http://www.siemens.com