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SWIFT Training Catalogue 2013

Our knowledge, your solution

Community inspired
Increase your operational performance, drive your costs down and reduce the risk of errors by learning how to use SWIFT's products and services effectively and efficiently.

Being at the heart of SWIFT, SWIFT Training has access to the latest and comprehensive information to train you on all SWIFT-related products and services. You are certain to receive up-to-date information from the source. With nearly 30 years of experience, we design, develop and deliver our training programmes, and all our instructors undergo a rigid certification process. This is why you can be assured to receive the highest level of quality training! In this catalogue, you will discover our training solutions, which can be tailored to your specific needs.

SWIFT Training Our knowledge, your solution

Learning channels
Since every training need is personal and each person has a favourite way of learning, SWIFT Training offers courses through four different learning channels. Depending on your criteria such as the level of detail and the urgency, the available training time and budget, you can choose amongst the following channels:
Classroom training The classic classroom training offers you detailed information on SWIFTs products and services, and industry topics. You get the possibility to interact with an experienced SWIFT instructor and with your industry colleagues. Classroom courses offer you a mix of theory, case studies and exercises, hands-off or hands-on. They are available in a variety of locations throughout the world, in 15 languages.

SWIFT eTraining SWIFT eTraining offers you access to high quality e-learning. The self-study packages contain voice-over, interactive animations and exercises and can be made available to all staff within your institution. All updates are included in your subscription fee. With SWIFT eTraining, you can learn anywhere, at any time.

Customised training All courses can be offered as an On-site or tailor-made training at your premises or via the web class. We also offer the possibility to develop your own bespoke programmes on SWIFT-related and industry specific topics. Learn more about the possibilities to customise SWIFT Training on the next page.

Web class The web class offers you short, focussed live training sessions on a variety of current and specialised topics. Delivered by our instructor through the internet, these web classes offer you the opportunity to interact with our instructor, without having to leave your desk.

Your tailor-made training package


Would you like to organise a training programme for your staff at your premises? Would you like to focus on particular areas of SWIFT and industryrelated knowledge that your staff needs? Do you need training on a topic that is not covered in our portfolio and is unique to your organisation? Would you like to deep dive on a specific problem area in your institution? For all this, and more, SWIFT's On-site training formula is the answer to your needs! Together, we can create your personal training package for both newcomers or experienced staff, completely tailored to your specific needs. Anything is possible!

On-site training - Bring SWIFT training to your offices Organise SWIFT training at your premises. Save on travel expenses of your staff. You decide, together with our subject matter expert, which topics you would like to cover. We make sure the tailored course fits your needs, your budget and your schedule. Content based on our standard course portfolio, or completely tailored to your specific needs. According to the level of knowledge of your staff, from newcomers to experienced staff. On SWIFT, its products and services or on industry-related topics.

Induction programmes - Get your newcomers up-to-speed in no time! Together, we can create your specialised Induction Programme, tailor-made to your institution's requirements, and maintained by our industry experts. Custom-built On-site training Create your tailor-made training programme We can take away an extra burden from your organisation and scope, develop and deliver your customised training package. This package can be delivered through a mix of learning channels, from classroom training, web class and e-learning modules to on-the-job coaching. From fleshing out your training strategy to the delivery: we ensure that you have your own bespoke, always up-to-date, training programme for many years to come!

Discover our special customised training packages

Contact us directly to discuss your training needs or visit the SWIFT Training website www.swift.com/training > On-site training for more information.

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www.swift.com/training

SWIFT Training portfolio

Payments and cash management 08 Introduction to SWIFT in the payments market 09 Payments and cash management - using FIN messages 10 Payments and cash management - using FIN messages - eTraining 11 Treasury management using FIN messages 12 SWIFT for payments clearing and settlement 13 SWIFT and international payment systems 14 Using the MT 202 COV 15 Using ISO 20022 messages for person-to-person payments 16 Standing Settlement Instructions - messages and reference data

Connectivity 40 Introduction to SWIFT connectivity 41 Understanding SWIFTNet services and security 42 Introduction to FIN 43 Customer applications on swift.com 44 Managing PKI with Browse 45 Operating your Hardware Security Module 46 Managing Alliance Web Platform 47 Managing Alliance Gateway 48 Operating Alliance Access and Entry 49 Managing Alliance Access and Entry 50 Deploying Alliance Access

Trade services 20 Collections and documentary credits 21 Collections and documentary credits - eTraining 22 Trade Services Utility - ISO 20022 messages and flows

51 Optimising your Alliance resilience 52 Alliance - disaster recovery 53 SWIFT audit guidelines

Special interest sessions Treasury 26 Forex and money markets - using FIN messages 56 SWIFT in 90 minutes 57 Basics - your passport to SWIFT 58 SWIFT for corporates Securities and funds distribution 30 Introduction to SWIFT in the securities markets 31 Your SWIFT guide to the securities markets 32 Securities settlement and reconciliation - ISO 15022 messages 33 Securities settlement and reconciliation - ISO 15022 messages - eTraining 34 Corporate actions - ISO 15022 messages 35 Investment funds - ISO 20022 messages 36 T2S in 90 minutes 37 ISO 20022 for T2S Using SWIFT - Certification Programme 68 Using SWIFT - Certification Programme 69 SWIFT for Corporates Specialist 70 Alliance Access/Entry Operator 71 SWIFTNet Security Officer 59 FIN and ISO 15022 message guidelines for Offshore RMB 60 ISO 20022 in 90 minutes 61 ISO 20022 and MX message standards - overview 62 ISO 20022 and XML messaging 63 Watch - analysing your business data 64 Introduction to financial sanctions

Classroom

Web class

eTraining

Duration

General knowledge

General knowledge

New!

Payments and cash management

Before I attended this training, I was sending an MT 199 for all investigation matters. During the course, I learned about the dedicated messages which has helped me to get better and faster replies from my counterparties. Thank you so much for this training.
Course participant Tunisia

Payments and cash management

Introduction to SWIFT in the payments market


1 day

! ew N

Is SWIFT new to you? Does the payments industry still hold many secrets for you? Attend this course to get a solid understanding about SWIFT, its functionalities and how these fit into your organisation. The instructor will even take you a step further and explain the bigger picture about SWIFTs involvement in the payments industry. You will learn how national and regional high and low value payment systems function and how these can be interlinked with the SWIFT system used within your institution. This course will demystify the payments industry and give you a solid foundation before embarking into in-depth courses on message standards for payments, trade or treasury transactions.

Audience The course is suitable for anyone who wants to learn the fundamentals about SWIFT and its role in the payments industry. The course is specifically targeted at people working within and at all levels in the payments area of a financial institution (e.g. operational, global transaction banking, product managers, business analysts and IT staff etc.).

Course content SWIFT in your organisation: where is SWIFT in your organisation and how can you use SWIFT? SWIFT and your financial messages: how is a message sent on SWIFT and what does SWIFT do with your messages? SWIFT in the payments industry: who are the players, which types of payment systems exists and how is SWIFT used in the payments industry? A company called SWIFT: how is SWIFT managed, why was it created and what support can you get from SWIFT? Customised training This course can be offered as an On-site or tailor-made training at your premises.

Prior knowledge No prior SWIFT knowledge is required to attend this course. However, sharing your own working experience during the relevant chapters of this course is highly appreciated by the instructor.

People who have attended this course, also followed:


Payments and cash management - using FIN messages Introduction to SWIFT in the securities markets Operating Alliance Access and Entry Collections and documentary credits Forex and money markets - using FIN messages

Payments and cash management

Payments and cash management - using FIN messages


2 days

This comprehensive course shows you how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV cover message must be used. You will learn how to create different types of Financial Institution Transfer messages, as well as how to use SWIFT reporting messages for follow-up and investigation and reconciliation. The course highlights market practice guidelines as well as the rules to follow to improve straight-through processing (STP) of your payment messages.

Audience This course is targeted at operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments as well as at business analysts and IT staff (developers, etc.). Prior knowledge It is recommended to have some prior knowledge of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes.

Course content Various case studies and exercises illustrating market practices will guide you through the following messages: Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV) Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202) Nostro reconciliation and referencing (MT 900, 910, 950) Investigations (MT n92, n95, n96) Charges (MT n90, n91) Straight-through processing (STP) guidelines

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Introduction to SWIFT in the payments market Treasury management using FIN messages Operating Alliance Access and Entry Collections and documentary credits Forex and money markets - using FIN messages

10

Payments and cash management

Payments and cash management - using FIN messages


0,5 day

This self-paced introductory e-learning module gives an overview of how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV message must be used. You will learn how to use SWIFT reporting messages for follow-up and reconciliation purposes, enabling you to manage your liquidity. Various exercises and case studies will help you put the acquired knowledge into practice.

Audience This course is targeted at operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments as well as at business analysts and IT staff (developers, etc.). Prior knowledge It is recommended to have some prior knowledge of the SWIFT system. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Alternatively, you can also complete the eTraining package Basics your passport to SWIFT.

Course content Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV) Nostro reconciliation and referencing (MT 900, 910, 940, 950)

Payments and cash management

11

Treasury management using FIN messages


1 day
d te da Up

This course will give you a complete overview of the SWIFT messages which can be used by financial institutions and corporates in their treasury management operations. Additional usage rules and guidelines for the MT 101 in the bank to corporate space are also covered.

Audience Financial institution and corporate treasurers and treasury managers Global implementation managers Accounts payable and receivable managers Prior knowledge It is recommended that participants have followed the course Introduction to SWIFT in the payments market.

Course content Treasury management usage with the Request for Transfer (MT101), possible usage scenarios (relay & direct), message format details, usage rules and usage guidelines Transaction reporting (MTs 940, 942) Debit/credit confirmations and balance reporting (MTs 900, 910, 941) Foreign exchange confirmations (MT 300) and the MT 101 Fixed loan/deposits confirmations (MT 320) and the MT 101

Customised training This course can be offered as an On-site or tailor-made training at your premises.

Using SWIFT - Certification Programme This course is part of the recommended training path to become a Certified SWIFT for Corporates Specialist (see page 69).

People who have attended this course, also followed:


Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry SWIFT for corporates

12

Payments and cash management

SWIFT for payments clearing and settlement


1 day

Getting a good grasp of the functioning of payment systems is a challenge. This course will provide you with an understanding of the principles of payment systems and will show you how SWIFTs messaging services contribute to their efficient functioning. You will get a better view on the types of payment systems and the advantages of using them. You will also discover how these principles are applied in practice, through a number of examples.

Audience This course is aimed at managers from payments departments, payments backoffice staff, members of Real-Time Gross Settlement (RTGS) and/or low value payment systems project teams and anyone who is interested in payment systems and would like to get a better understanding of their fundamentals. Prior knowledge No prior knowledge is required, although experience in the payments industry is an asset. Introduction to SWIFT in the payments market will provide you with a solid foundation.

SWIFTs value proposition for high and low value Payment Market Infrastructures: FIN and FINCopy V-shape, T-copy, Y-copy FINInform SWIFTNet messaging services FileAct copy

The overall functioning of the following systems, including a view on SWIFTs role in each of these areas: TARGET2 SEPA EBA: EURO1, STEP1 and STEP2 CLS Fedwire and CHIPS MEPS+ (Singapore), CHATS (Hong Kong), China Payment Systems and RITS (Australia) Regional examples in Africa and Latin America

Course content Introduction to the payments ecosystem, market trends and developments in the Payments Market Infrastructure space

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


SWIFT in 90 minutes Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry

Payments and cash management

13

SWIFT and international payment systems


0,5 day

This module helps to explain the role of SWIFT in international payment systems and provides an insight into the major payment systems worldwide.

Audience The course is aimed at anyone who is interested in knowing more on international payment systems and more particularly back-office staff and managers from payments departments, business analysts and product managers. Prior knowledge A basic knowledge of the payments environment is required. Introduction to SWIFT in the payments market will provide you with a solid foundation.

Course content Introduction - trends and developments in the payments industry SWIFTs role in international payment systems: FIN and FIN Copy T-Copy and Y-Copy SWIFTNet functionalities Information on each of the following systems to get a better understanding on their overall functioning: TARGET2 SEPA EBA: EURO1, STEP1 and STEP2 CLS Fedwire and CHIPS MEPS+

14

Payments and cash management

Using the MT 202 COV


120 minutes

SWIFT payments messages need to comply with specific transparency requirements. It is therefore essential that you are able to create and interpret the MT 202 COV Financial Institution Transfer message in the correct way. Attend this twohour web class to bring you up to speed on the MT 202 COV in a minimum amount of time. Both new users and experienced users who need a refresher will benefit from attending this course.

Audience The course is targeted at operational staff from payments departments as well as business analysts and IT staff (developers, etc.) who need to learn about the MT 202 COV and MT 205 COV, or need a refresher course. Prior knowledge It is advantageous to have prior knowledge of the SWIFT payments messages and flows.

Course content Introduction: what is transparency in cover payments? What are the differences between the MT 202, the MT 202 COV and the MT 205? Formatting the MT 202 COV Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group) Practical scenarios with single and multiple customer credit transfers Exception handling

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

People who have attended this course, also followed:


SWIFT in 90 minutes Payments and cash management - using FIN messages Introduction to SWIFT in the payments market Operating Alliance Access and Entry

Payments and cash management

15

Using ISO 20022 messages for person-to-person payments (remittances)


1 day

Are you looking into ensuring success in the person-to-person payments market, better known as the remittances market? Would you like to leverage your business offering to benefit from a standardised SWIFT ISO 20022-based solution replacing your current proprietary and/or bilateral services in the remittances area? After an introduction to the world of remittances, this course will offer you detailed information about the SWIFTRemit solution, the rulebook, the usage and implementation of ISO 20022 messages, the message flows and the data directories. SWIFTRemit also supports mobile instructed payments, mobile notifications and payouts.

Audience This course is designed for business analysts and developers as well as software vendors and implementers, integrating ISO 20022 payment messages and anyone who requires detailed message standard-oriented knowledge on the specific ISO 20022 messages used within the SWIFTRemit solution. Prior knowledge If you are new to SWIFT, we recommend you to first attend SWIFT in 90 minutes or complete the eTraining package Basics - your passport to SWIFT. For a deeper understanding of the underlying MX standards, we recommend you to attend ISO 20022 in 90 minutes or complete the eTraining module ISO 20022 and MX message standards overview. Course content This course will be split over two private web class sessions of 3 hours over consequetive days.

Web class session A: SWIFTs offering for remittances: What are remittances? The market practice rulebook FileAct Store & Forward and File headers services for the solution Reference data directory services management Web class session B: ISO 20022 messages for SWIFTRemit: ISO 20022 in a nutshell Clearing and settlement messages and topologies: options and mandates FItoFICustomerCreditTransfer (pacs.008.001.01) PaymentReturn (pacs.004.001.01) PaymentStatusReport (pacs.002.001.02)

People who have attended this course, also followed:


Introduction to SWIFT in payments market SWIFT in 90 minutes ISO 20022 in 90 minutes Payments and cash management - using FIN messages

16

Payments and cash management

Standing Settlement Instructions messages and reference data


0,5 day

This half-day web class will provide you with a broad overview of SWIFTs solutions for handling Standing Settlement Instructions (SSI). SSI are a key component of the STP chain and we are proud to present the new message standards as well as the products that will help the community meeting the automation challenge.

Audience This session is targeted at anyone who is interested in keeping up-to-date with the development of SWIFT solutions for payments, as well as all staff involved in the creation, handling and preparation of Payments and Treasury messages where cash correspondents are mentioned. This includes back-office staff, business analysts and IT personnel. Prior knowledge It is recommended that participants have a basic understanding of the SWIFT messaging as well as the international payments eco-system.

Course content Introduction to the SSI concept Case studies and short exercises on the new MT 670 and MT 671 (Standing Settlement Instruction Update Notification Request), including an introduction to the ISO 15022 syntax Reference Data: introduction to the Exception handling

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

People who have attended this course, also followed:


SWIFT in 90 minutes Payments and cash management - using FIN messages Introduction to SWIFT in the payments market Operating Alliance Access and Entry

Payments and cash management

17

Trade

To me, SWIFT Training is: good instructors, richness and depth of the subjects and availability of hands-on practical sessions.
Course participant Nigeria

20

Trade

Collections and documentary credits


2 days

Do you want to know the ins and outs of SWIFTs trade messages? Do you need a solid understanding of the SWIFT standards used for collections, documentary credits and guarantees? If you are interested in using SWIFT for your trade business, this course is for you!

Audience All back-office staff and managers who handle collections, cash letters and documentary credits Business analysts IT staff (developers) Prior knowledge A basic knowledge of SWIFT and an understanding of the trade finance market. We recommend you to attend the classroom course Introduction to SWIFT in the payments market . We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package Payments and cash management using FIN messages.

Course content This course provides detailed explanations and case studies on the following: Collections (MT 400, 410, 412, 416, 420, 422, 430) Documentary credits (MT 700, 701, 705, 707, 710, 711, 720, 721, 730, 732, 734, 740, 742, 747, 750, 752, 754, 756) Guarantees (MT 760, 767, 768, 769) Where to find information in the SWIFT standards User Handbook to help you complete category 4 and 7 messages Advice on how to formulate the related payment order, MT 202, to execute the transfer of funds How to create common group messages (MT 791, 796) Trade for Corporate message (MT 798) Covered on demand: Cash letters (MT 450, 455, 456) Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry

Trade

21

Collections and documentary credits


0,5 day

Learn how to understand the fundamentals of how SWIFT messages are used in the trade finance market for collections and documentary credits. This introductory module will guide you through theory, case studies and exerices on both documentary credits and collections, without having to leave the office.

Audience All back-office staff and managers who handle collections, cash letters and documentary credits Business analysts IT staff (developers) Prior knowledge A basic knowledge of SWIFT and an understanding of the trade finance market. We recommend you to attend the classroom course Introduction to SWIFT in the payments market. We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package Payments and cash management using FIN messages.

Course content SWIFT in the trade finance market Documentary credits Documentary credits with a reimbursing bank Collections Exercises and case studies on documentary credits and collections

22

Trade

Trade Services Utility ISO 20022 messages and flows


2 days

Are you participating, integrating or evaluating the Trade Services Utility (TSU) in view of creating new or improving existing supply chain services in your institution? Do you wish to understand in detail the TSU functionality and the related ISO 20022 messages? Attend this two-days course and learn about the TSU, messages, flows and rules, as well as the Bank Payment Obligation. You will be up and running with the TSU in no time!

Audience Business analysts involved in the development of supply chain services who need to understand in detail what the TSU can do for them Implementers, developers and vendors requiring detailed information on the TSU and related standards and flows Cash management and trade product managers requiring an in-depth understanding of the working, standards and usage of the TSU Prior knowledge A working knowledge of trade finance principles is recommended. Course content Overview Setting the scene: why Trade Services Utility? TSU, the different players and multi banks model Financial supply chain services Concept definitions, basic flows, general rules

Major message components: baseline, commercial data set, transport data set and rules Messages, flows and rules Baseline and data set messages Reports Other supporting messages Status change and extension Application timers, notifications and calculations Application integration overview Financial supply chain services, like the Bank Payment Obligation The course features various case studies, scenarios and exercises with the TSU-interface.

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


SWIFT in 90 minutes ISO 20022 in 90 minutes ISO 20022 and MX message standards - overview

Trade

23

Treasury

SWIFT is like a language. The more we learn, the more we can use.
Course participant India

26

Treasury

Forex and money markets - using FIN messages


1 day

This course provides comprehensive information on the Forex and Money Market business, as well as on the SWIFT messages sent and received in relation to forex deals and fixed loan/deposit contracts.

Audience The course is aimed at operational staff administering the Forex and Money Market confirmations as well as anyone interested in learning more about the SWIFT standards used in this business area. Prior knowledge It is recommended to have some prior knowledge of the SWIFT system, which can be obtained by following the classroom course Introduction to SWIFT in the payments market, the web class SWIFT in 90 minutes or the eTraining package Basics - your passport to SWIFT.

Course content This course covers several case studies that will illustrate various aspects of the Forex and Money Market business and how to create the most used SWIFT category 3 messages. The following forex and money market messages will be covered: MT 300 - Foreign exchange confirmation MT 320 - Fixed loan/deposit confirmation MT 350 - Advice of loan/deposit interest payment A forex deal in the context of CLS (Continuous Linked Settlement) and the MT 304 - Advice/instruction of a third party deal is also part of the course. The MT 305 - Foreign currency option confirmation can be covered on demand.

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Introduction to SWIFT in the payments market Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Treasury management using FIN messages Operating Alliance Access and Entry

Treasury

27

Securities and funds distribution

SWIFT Training stands for reliablity, authority and highly qualified instructors.
Course participant Qatar

30

Securities and funds distribution

Introduction to SWIFT in the securities markets


1 day

w New! Ne

This course provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFTs products and services for the securities markets.

Audience The course targets anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge No prior knowledge is required.

Course content A company called SWIFT SWIFT in your organisation Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP securities standards Market initiatives and market reform The course will illustrate some messages from the trading, settlement and corporate actions area.

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages Investment funds - ISO 20022 messages T2S in 90 minutes

Securities and funds distribution

31

Your SWIFT guide to the securities markets


0,5 day

This introductory module provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFTs products and services for the securities markets.

Audience The course targets anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge No prior knowledge is required. However, if you are new to SWIFT, we recommend you to first attend the web class SWIFT in 90 minutes or complete the eTraining package Basics - your passport to SWIFT.

Course content Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP securities standards Market harmonisation

32

Securities and funds distribution

Securities settlement and reconciliation ISO 15022 messages


2 days

SWIFT and ISO 15022 are central to the communications model of securities institutions which -like you- are involved in securities settlement activities. ISO 15022 messages running over the SWIFT messaging platform will help you increase your reach, be compliant with regulations and automate your business flows thus reducing risk and error-prone manual processing. Thanks to this course you will have a unique opportunity to explore in detail the features and the benefits of ISO 15022 standards and get up to date with the latest standards developments.

Audience Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. Prior knowledge To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets. This course will also provide you with a general understanding of SWIFT's products and services. Course content Principles of the ISO 15022 standards, namely the message building blocks and the generic field concept Overview of the most commonly used codes and qualifiers How to read the User Handbook Message flows and identification of the settlement chain

Settlement messages, covering instructions to receive and deliver and the related confirmations (i.e. MT 540 to MT 547), statement messages (MT 535, MT 536, MT 537), the settlement alledgement message (i.e. MT 578) and the status message (MT548) providing a matching and an instruction processing status Several examples of error messages (NAK) to learn how to identify and amend the error in a message Messages are illustrated in the context of realistic business scenarios such as plain vanilla transactions, turnarounds, own-account transfers and bridge transactions, and reflect the local market practice requirements In order to better adapt to various learning styles, different types of individual and group exercises will be carried out throughout the course.

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Corporate actions - ISO 15022 messages Operating Alliance Access and Entry T2S in 90 minutes

Securities and funds distribution

33

Securities settlement and reconciliation ISO 15022 messages


0,5 day

Are you looking for a good introduction into ISO 15022, the standards used by many securities institutions for their securities settlement activities? Thanks to this eTraining you will have unique opportunity to explore the features and the benefits of ISO 15022 standards. You will also learn how to interpret and create simple delivery and receipt instructions and accurately learn how to identify parties in the settlement chain. Each chapter will include on-line exercises to put in to practice the acquired knowledge.

Audience Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. Prior knowledge To obtain a basic understanding of SWIFT and the securities business, we recommend you to attend Introduction to SWIFT in the securities markets or complete the eTraining package Your SWIFT guide to the securities markets.

Course content The securities transaction lifecycle The benefits of ISO 15022 Principles of ISO 15022 messages, namely the block structure and the generic field concept Message flows, identification of the settlement chain and of the different settlement parties Multiple business scenarios and exercises including settlement instructions, settlement status, settlement confirmations and statement of holdings

34

Securities and funds distribution

Corporate actions - ISO 15022 messages


1 day

A corporate action is a process that brings material change to the company and affects its stakeholders. Processing of corporate actions is a critical area due to the high number of different events and the complexity of the options. In such a complex environment, the quality of the information you send and receive is crucial to reduce manual processes and errors and to minimise risk. Thanks to this course, you will have a unique opportunity to explore in detail the features and benefits of the ISO 15022 standards and get up to date with the latest standards developments.

Audience Business analysts, IT staff, operations supervisors and managers, corporate actions division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets. This course will also provide you with a general understanding of SWIFT's products and services. Course content The principles of ISO 15022 standards, namely the message building blocks and the generic field concept The different functions of a message and when to use them Overview of the most commonly used codes and qualifiers How to read the User Handbook

Message flow and timeline for voluntary and mandatory events Corporate actions messages: MT 564 Corporate action notification MT 565 Corporate action instruction MT 566 Corporate action confirmation MT 567 Corporate action status and processing advice MT 568 Corporate action narrative Event types include cash dividend, dividend option, exercise of warrants, bond redemption, interest payment and exchange offer The message examples are constantly updated to reflect the most recent market practice guidelines defined by the industry

Customised training This course can be offered as an On-site or tailor-made training at your premises.

People who have attended this course, also followed:


Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages SWIFT in 90 minutes T2S in 90 minutes

Securities and funds distribution

35

Investment funds - ISO 20022 messages


1 day
d te da p

You are active in the investment funds industry and you wish to automate the communication flows with your counterparties? This one-day session will give you an overview of SWIFTs solution for investment funds and in-depth information on the related ISO 20022 messages. You will also learn about the products and services that SWIFT makes available to you during each step of your ISO 20022 adoption and migration project.

Audience The course has been developed for business analysts, back-office and IT managers and staff from institutions such as distributors, transfer agents, fund administrators, portfolio managers, fund management companies, investors intermediaries and trustees. Prior knowledge If you dont have a good basic understanding of XML and ISO 20022, we recommend that you first follow the web class ISO 20022 in 90 minutes or complete the eTraining module ISO 20022 and MX message standards overview.

How to use the SWIFT standards Message Reference Guide Scope and message functionalities, case studies and examples of the following investment funds messages: Order and status messages Transfer messages Price reports Cash forecast reports Statements Securities rejection message Account management messages Fund processing passport Overview of SWIFT products and services to ease your ISO 20022 adoption (including consulting, MyStandards, Standards Developer Kit (SDK), MT to MX mapping document, etc.)

Course content An overview of SWIFTs investment funds solution, including ISO 20022 message flows and players involved SWIFT standards concepts: variants, versions, naming and co-existence

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Introduction to SWIFT in the securities markets SWIFT in 90 minutes ISO 20022 in 90 minutes ISO 20022 and XML messaging

36

Securities and funds distribution

T2S in 90 minutes
90 minutes

! ew N

T2S (TARGET2-Securities) is one of the largest infrastructure projects currently being launched by the Eurosystem. Do you want to gain a better understanding of what T2S is and what it is not - and you dont have a lot of time? Are you familiar with the benefits it will bring? Do you know if and how you will be impacted?

Audience Anyone who has an interest in this large European harmonisation project, even if you are not a T2S user and/or based outside of Europe. Prior knowledge You need a basic understanding of the securities business.

Course content What is T2S and what is its purpose? Who is impacted by T2S? How does T2S work? SWIFTs involvement in T2S

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

Join our session and learn about the European post-trade harmonisation, the T2S functionalities, the single messaging standard ISO 20022 and SWIFTs involvement in T2S. This is the perfect means to get a good foundation about T2S, whether you are a potential user or just interested in the project!

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Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages SWIFT in 90 minutes ISO 20022 in 90 minutes

Securities and funds distribution

37

ISO 20022 for T2S


1 day

! ew N

Are you already aware about TARGET2-Securities (T2S), what it is and how you will be impacted? Do you already know all about ISO 20022? Are you aware about the messages that will be used in T2S and the related business flows? Look no further and join our one-day introductory classroom session bundling T2S, ISO 20022 and the messages and an overview of the business flows for T2S. Get a solid foundation before embarking into the T2Srelated message standards.

Audience Anyone who wants to learn about the ISO 20022 messages and business flows for T2S. Prior knowledge You need a basic understanding of the securities business. You can acquire this knowledge by attending the classroom course Introduction to SWIFT in the securities markets.

Overview of ISO 20022 messages used in the scope of T2S, including list of MX - MT equivalents Introduction to T2S message flows and related services, illustrated against a specified business context and exchanged between a specified set of actors Use of case scenarios to illustrate detailed message content in the three major business areas, i.e. settlement, liquidity management, static data

Course content T2S background: What is T2S and why is it there? Impact of T2S on different market players T2S features: lifecycle management and matching, instruction maintenance, settlement, liquidity management, accounting day SWIFTs Value Added Network and service offering for T2S Overview of ISO 20022 as a generic methodology: principles and benefits

Customised training This course can be offered as an On-site or tailor-made training at your premises.

Whats next? We recommend you to visit www.swift.com/training regularly for updates on T2S-related training and information.

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Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages SWIFT in 90 minutes

Connectivity

SWIFT Training is very important in order to troubleshoot our system. There is always some kind of problem and without the proper training we are not able to give a quick response to our users.
Course participant Angola

40

Connectivity

Introduction to SWIFT connectivity


1 day

w Ne

Are you new to SWIFTNet? This course brings you up to speed on SWIFT's Secure IP Network, SWIFTNet messaging services, the range of SWIFT interfaces, and security in just one day. By attending this course, you will be able to build a decent foundation before attending more advanced courses related to connectivity, interfaces and security.

Audience Anyone requiring a good introduction to SWIFT, its core messaging services, interfaces, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses Prior knowledge This is an intermediate-level technical course, requiring an understanding of IT fundamentals.

Course content Introduction: SWIFTNet at a glance The Secure IP Network, including resilient network access options The core messaging services and their features: InterAct, FileAct and Browse SWIFTNet interfaces: SWIFTNet Link, Alliance Gateway, Alliance Web Platform and Alliance Access SWIFTs MT/MX standards SWIFTNet security: layered security, PKI and SWIFTNet security officers

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Connectivity

41

Understanding SWIFTNet services and security


0,5 day

Through this introductory selfstudy module, you will learn about SWIFTs secure financial network, the suite of interfaces and messaging services and receive an introduction to the messaging standards. You will be ready for SWIFTNet-related projects and discussions in your institution and build a good foundation prior to attending any course in the Connectivity portfolio. Learn whenever you want, wherever you are.

Audience Anyone requiring a good understanding of SWIFTNet services, products, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses Prior knowledge This is an intermediate-level technical course, requiring an understanding of IT fundamentals.

Course content Introduction to SWIFT SWIFT - the secure network SWIFT messaging services Application interfaces FIN and XML messaging standards SWIFT Customer Services Exercises

42

Connectivity

Introduction to FIN
1 day
d te da p

Are you looking for a course on SWIFTs main messaging service? Do you want to find out more about the main features of SWIFTNet FIN? This introductory course will bring you up to speed on all aspects of the FIN service. You will learn about the FIN messages, your FIN connection, RMA and the interfaces.

Audience Interface administrators, back-office staff and managers, security officers and auditors. Prior knowledge It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class SWIFT in 90 minutes or the eTraining module Basics - your passport to SWIFT.

Course content Positioning SWIFTNet FIN Principles of SWIFTNet FIN Ins and outs of SWIFTNet FIN messages. Delivery monitoring and check reports retrieval, broadcast and test and training messages Your FIN connection PKI and RMA Customer Support Services

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Introduction to SWIFT connectivity Managing Alliance Access and Entry Operating Alliance Access and Entry Alliance - disaster recovery

Connectivity

43

Customer applications on swift.com


1 day

! ew N

swift.com contains a treasure of applications and functionalities that help you manage your SWIFT connection and infrastructure.

Audience This training is open to everyone. It is highly recommended for swift.com administrators and Alliance, SWIFTNet or Business Security Officers.

Course content Introduction to swift.com: registration, login, user profiles, My Portal, My Profile Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services Secure Channel: functionalities and best practices for SWIFTNet and Alliance Security Officers using the Secure Channel application Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage

During this course, you will discover all of these applications. You will learn how to find, interpret, manage and use all of the information that is available to you.

Prior knowledge No prior knowledge of SWIFT is required. If you would like to get a foundation about SWIFT, we recommend the web class SWIFT in 90 minutes.

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

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SWIFT in 90 minutes Managing PKI with Browse Managing Alliance Gateway Managing Alliance Access and Entry SWIFT audit guidelines

44

Connectivity

Managing PKI with Browse


1 day

At SWIFT, we take security very seriously. And so should you! Attend this one-day session and learn how to manage PKI and your certificates and master the available tools, such as the SWIFTNet Online Operations Manager and Secure Channel. Through this course, you will receive the necessary knowledge to perform your security-related tasks in complete confidence.

Audience SWIFTNet Security Officers, back-office managers, security staff, IT management. Prior knowledge We recommend that participants first attend the course Introduction to SWIFT connectivity or complete the eTraining module Understanding SWIFTNet services and security.

Course content Refresher of PKI theory Managing certificates with the HSM Managing PKI through the SWIFTNet Online Operations Manager Offline security through Secure Channel Getting started with Browse

Customised training This course can be offered as an On-site or tailor-made training at your premises.

Using SWIFT - Certification Programme This course is part of the recommended training path to become a Certified SWIFTNet Security Officer (see page 71).

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Introduction to SWIFT connectivity Managing Alliance Access and Entry Managing Alliance Gateway SWIFT audit guidelines Customer applications on swift.com

Connectivity

45

Operating your Hardware Security Module


0,5 day

! ew N

If you are responsible for setting-up and maintaining the PKI security from an operational point of view, this training is made for you. Our instructor will clearly illustrate how to deal on a daily basis with your security device and how to troubleshoot your HSM-cluster effectively.

Audience This course has been designed for SWIFTNet Security Officers, security staff, back-office administrators and anyone else in charge of the SWIFTNet PKI security. Prior knowledge Prior to attending this course, we recommend you to follow the classroom courses Introduction to SWIFT connectivity and Managing PKI with Browse.

Course content What is an HSM? Installation of HSM devices Daily HSM box operations HSM box management Troubleshooting and best practices Case study

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

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Introduction to SWIFT connectivity Managing PKI with Browse Managing Alliance Access and Entry Managing Alliance Gateway

46

Connectivity

Managing Alliance Web Platform


0,5 day

Alliance Web Platform is the new browser-based graphical user interface for all Alliance products. During this half-day session, you will learn how to install, configure and manage this light and valuable solution. Our instructor will also illustrate how you can benefit from the centralised configuration and how to organise your Alliance connectivity infrastructure in a flexible manner.

Audience This course is targeted at Alliance interface administrators, IT staff and managers as well as back-office managers. Prior knowledge A good knowledge of Alliance interfaces is recommended.

Course content Introduction, benefits and added value of Alliance Web Platform Web Platform offerings Preparing for installation Installation, upgrade and removal Deploying GUI packages Connecting Alliance Server instances Configuring Application Groups and Packages Case study configuring Browse Branding schemes Troubleshooting and maintenance

Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class.

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Managing Alliance Gateway Managing Alliance Access and Entry Introduction to SWIFT connectivity

Connectivity

47

Managing Alliance Gateway


2 days

Do you know how to configure and manage Alliance Gateway in your infrastructure? After having attended this comprehensive course, you will be well prepared and able to deploy Alliance Gateway successfully.

Audience Alliance Gateway administrators, security officers, IT staff and managers, interface administrators and back-office managers. Prior knowledge It is recommended to have a prior knowledge of the SWIFT services, security and network. If you are new to SWIFTNet, this knowledge can be acquired through the one-day classroom course Introduction to SWIFT connectivity or the eTraining package Understanding SWIFTNet services and security.

Course content Several demos and exercises presenting the Alliance Gateway system adminstration will guide you through the following topics: Alliance Gateway overview Full system administration including user management, process control and monitoring PKI and security management Connectivity with your back-office applications Manual and automatic file transfer Using a Browse service configuration

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Introduction to SWIFT connectivity Managing PKI with Browse Managing Alliance Web Platform Managing Alliance Access and Entry

48

Connectivity

Operating Alliance Access and Entry


2 days

During this two-days in-depth course, you will not only learn how to manually create messages using the SWIFT interface. You will also learn how to verify, authorise, modify and search for SWIFT messages in FIN, InterAct and FileAct. Our instructor will also teach you how to use the Event Log and Monitoring Application, make system queries and perform dayto-day tasks using the Relationship Management Application. Together with our instructor, you will be able to experience Alliance Access through hands-on exercises in our training lab. This course is a must-have for anyone involved in the message preparation process.

Audience SWIFT operators/users, supervisors and Alliance Security Officers. Prior knowledge We recommend that you first attend one of the courses Introduction to SWIFT in the payments market or Introduction to SWIFT in the securities markets, depending on the business area you are active in. Alternatively, you can complete the eTraining modules Basics - your passport to SWIFT or Your SWIFT guide to the securities markets.

Course content Setting the scene Getting to know Alliance Web Platform Message preparation: an overview Using Alliance Messenger for FIN and InterAct Connecting to the SWIFT network Manual FileAct Relationship Management Application Message searching and reporting Event Log and Monitoring

Customised training This course can be offered as an On-site or tailor-made training at your premises.

Using SWIFT - Certification Programme This course is part of the recommended training path to become a Certified Alliance Access/Entry Operator (see page 70).

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Introduction to SWIFT in the payments market Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Collections and documentary credits Forex and money markets - using FIN messages

Connectivity

49

Managing Alliance Access and Entry


2 days

If you are responsible for configuring and maintaining your Alliance Access system, then this hands-on course will help you get the most out of your interface. Through a mix of theory and hands-on exercises, you will learn how to use the features and functionalities of Alliance Access, such as the monitoring tool to supervise and control the different Alliance Access elements, and ensure a smoothly running messaging interface.

Audience Back-office managers, IT staff and managers and interface administrators.

Message Searching and Reporting: using advanced searching functions and reporting Archive and back-up procedures

Prior knowledge We recommend that you first attend the courses Introduction to SWIFT connectivity and Operating Alliance Access and Entry.

Scheduling and Calendar System Parameters and Event Log: how to change parameters and how to activate or de-activate alarms Using the Monitoring GUI: supervising the new monitoring elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool

Course content Updates: installation of patches, message syntax tables and BIC files User Management and Security Parameters: profiles, users, passwords and security parameters Alliance Gateway Connectivity: configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles Message Partners: connectivity of Alliance Access with external applications and printers Routing: defining routing rules in Alliance Access

Customised training This course can be offered as an On-site or tailor-made training at your premises. Note During this course, the hands-on exercises will be performed on Alliance Access. The instructor will point out differences - if any - for Alliance Entry users. However, in communities with a majority of Alliance Entry users, the course can be adapted on request.

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Introduction to SWIFT connectivity Operating Alliance Access and Entry Managing PKI with Browse Managing Alliance Web Platform Managing Alliance Gateway

50

Connectivity

Deploying Alliance Access


2 days

w Ne

With over 2,000 installations worldwide, Alliance Access remains SWIFTs prime messaging interface, designed to connect your business applications to SWIFT. This course, which offers you a perfect mix of theory, demos and hands-on exercises, will show you how to deploy the Alliance Access server, benefit from all its features and help you to choose the right interface with your back-office. With the relational database structure, this course will demonstrate and give you insights into the built-in recovery mechanism of Alliance Access. The course also describes the potential problems you may encounter during the installation or the upgrade of Alliance Access and more importantly, the preventive measures and solutions.

Audience Interface developers, IT staff and managers as well as back-office managers, who are responsible for implementing and maintaining Alliance Access. Prior knowledge It is necessary to have a good general knowledge of the SWIFTNet environment, which can be acquired through the oneday course Introduction to SWIFT connectivity. It is also an asset if you have attended the course Managing Alliance Access. Course content The Alliance Access environment Preparing for installation Alliance Access and Alliance Web Platform installation Software, license and hardware upgrade The Alliance Access structure Using Database recovery

Communication links and interfaces with your back-office (Automatic File Transfer via XMLv2, MQHA, SOAPHA) Troubleshooting and command lines

Note: Installations performed by students can only be guaranteed in SWIFTs Technical Training Centres in La Hulpe - Belgium, London - United Kingdom, Hong Kong and New York United States. In all other course locations, the hands-on installation/ upgrade will depend on facilities available. This course covers demos and exercises in Windows only. If you have a special request, please contact your regional SWIFT Training office to discuss your training requirements. Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Introduction to SWIFT connectivity Managing Alliance Web Platform Managing Alliance Access and Entry Managing Alliance Gateway

Connectivity

51

Optimising your Alliance resilience


90 minutes

! ew N

Are you interested to know more about SWIFT business continuity? Do you want to know how to ensure a maximum resilience of your SWIFT technical infrastructure; or how to resume your SWIFT operations in the shortest period of time in case a failure would happen? Sign up for this 90 minutes session! This first module of our Alliance disaster recovery training introduces you to the SWIFT business continuity planning process. You will learn how to prevent risks from happening to your SWIFT connectivity, and find out what SWIFT has put in place to help you optimise the resilience of your connectivity infrastructure.

Audience Managers, business analysts, IT staff, auditors, team leaders, product managers or anyone involved in SWIFT. Prior knowledge A basic knowledge of SWIFT is required. This can be acquired by attending the web class SWIFT in 90 minutes or the one-day classroom course Introduction to SWIFT connectivity.

Course content Business continuity plan Risks assessment and business impact Resiliency options Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

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52

Connectivity

Alliance - disaster recovery


1 day
d te da p

As a financial institution, your SWIFT operations department is a critical nerve centre that deserves special attention. To minimise the impact of a technical failure on your business, you should be prepared for any disaster that might arise. This course gives you best practice guidelines for business continuity planning and enables you to manage the disaster recovery processes for your Alliance interfaces. We will discuss the different back-up strategies and resiliency options for your SWIFT environment.

Audience This course is designed for interface administrators, IT staff and managers, as well as back-office managers and business continuity managers responsible for the SWIFT environment. Prior knowledge Prior to attending this course, we recommend you to attend the web class Optimising your Alliance resilience. As this is a technical course, a good understanding of system administration is required. You will need knowledge of SWIFTNet PKI, such as delivered in the courses Introduction to SWIFT connectivity or Managing PKI with Browse. You must have experience in managing the Alliance Access/Entry and/or Alliance Gateway interfaces, as taught in the courses Managing Alliance Access and Entry and Managing Alliance Gateway.

Course content Business Continuity Planning Principles of disaster recovery for SWIFTNet applications Recovery procedures for Alliance Access Recovery procedures for Alliance Web Platform Recovery procedures for Alliance Gateway and SWIFTNet Link HSM resilience and certificate management Network resilience Tools Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Introduction to SWIFT connectivity Optimising your Alliance resilience Managing Alliance Gateway Managing Alliance Access and Entry Managing PKI with Browse

Connectivity

53

SWIFT audit guidelines


2 days
d te da Up

Are you ready to perform an audit of your SWIFT environment? Do you want to know where to look for potential risks? This course provides you with the information that will allow you to perform your audit in complete confidence.

Audience This risk management course is mainly targeted at internal auditors, risk managers, Security Officers, and any member of a team responsible for performing an audit of SWIFT systems or looking for potential risks in a SWIFT environment. Prior knowledge A basic knowledge about SWIFT and/or a SWIFT interface is useful but not required.

Course content Various checklists and exercises on data analysis practice will guide you through the following topics: Overview of SWIFT PKI certificates and HSMs Risk analysis in SWIFTNet and the SWIFT interfaces Integrity, filtering and other security controls Audit trails Archive, backup and business continuity planning Note This course uses the Alliance portfolio to illustrate different security concepts. Other SWIFT interfaces have different layouts of screens and printouts, but the general concepts are always the same.

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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Special Interest Sessions

The course books are very comprehensive and serve as a good reference point for the future. The instructors are very knowledgeable and teach with a lot of enthusiasm. They explain the complexity of SWIFT messages in a simple way by using different market led examples.
Course participant United Kingdom

56

Special Interest Sessions

SWIFT in 90 minutes
90 minutes

w Ne

Are you a busy professional who is interested in finding out how you can benefit (more) from SWIFT? Dont look any further and sign up for this 90 minutes training! You will get a good grasp of SWIFTs offering within the financial eco-system and learn how you can reach the different market players through SWIFT. You will also learn how you can benefit from SWIFTs messaging services and added value offering through real practical case studies, giving you food for thought on how you too can get more out of SWIFT in terms of creating new business opportunities and revenue shares, increasing your operational efficiency and decreasing your costs and risk. And all of this in only 90 minutes!

Audience This course is aimed at product managers, team leaders, managers and business analysts, or anyone interested in the positioning of SWIFT within the financial markets. Prior knowledge No prior knowledge is required.

Course content SWIFT in the financial services industry Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.) The SWIFTNet environment and messaging solutions Reducing your Total Cost of Ownership with SWIFT Services SWIFT in the changing landscape: responding to upcoming evolutions Case studies: learning from the successes of your market peers

Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

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Special Interest Sessions

57

Basics - your passport to SWIFT


0,5 day

Does your job require SWIFT knowledge? Are you part of a SWIFT-related project team? Or do you need to update your understanding of SWIFT? This self-paced introductory e-learning module will give you an overview of SWIFT, its customers, its message standards and its main products and services. It gives you the necessary foundation to enable you to attend more advanced SWIFT courses.

Audience Current and new users who need a general overview of SWIFT Anyone who is interested in SWIFT Prior knowledge No prior knowledge of SWIFT is required.

Course content Introducing SWIFT Products and services Security Message standards Customer support services

58

Special Interest Sessions

SWIFT for corporates


1 day

This course will give you a complete overview of the SWIFT business solutions that banks can offer to their corporate customers with regards to the various messaging services available, different service models used and available connectivity options for a corporate to connect to SWIFT.

Audience Corporate treasurers, regional treasurers, treasury managers, finance directors, trade service practitioners, heads of shared service centres Global bank cash management, trade services and transaction services managers Accounts payable and receivable managers Existing SWIFT corporate users or corporates seeking to optimise their communication platforms with their financial institutions Consultancy firms and application vendors Prior knowledge No prior knowledge of SWIFT is required.

Course content SWIFT standards and messaging services (FIN, FileAct, InterAct) Highlights of specific FIN message standards Description of the SWIFT for corporate offering Cash and treasury management Different access models to SWIFT (SCORE, MA-CUG and TRCO ) Different connectivity models to SWIFT Supporting your project

Customised training This course can be offered as an On-site or tailor-made training at your premises.

Using SWIFT - Certification Programme This course is part of the recommended training path to become a Certified SWIFT for Corporates Specialist (see page 69).

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SWIFT in 90 minutes Payments and cash management - using FIN messages Treasury management using FIN messages Forex and money markets - using FIN messages

Special Interest Sessions

59

FIN and ISO 15022 message guidelines for the offshore RMB
150 minutes

! ew N

Offshore RMB volumes are increasing and the processing of the majority of payments, treasury and securities messages are not automated. Market participants are concerned about capacity constraints and risk this places on their business. SWIFTs involvement was requested to help industry participants define guidelines so that market participants can make use of the SWIFT MT and ISO 15022 messages to facilitate STP processing of offshore RMB products. This course will give you an understanding of the offshore RMB business trends and guidelines and how to correctly use them in SWIFT MT and ISO 15022 messages.

Audience This course has been designed for existing SWIFT users involved in offshore RMB transactions, for institutions planning to get involved in offshore RMB transactions, as well as for consultancy firms and application vendors. Prior knowledge Knowledge of SWIFT Payments and/or Forex and/or ISO 15022 messages is required.

Course content Background of the offshore RMB What does it mean for you? How SWIFT can help The issue: CNH versus CNY Summary of the guidelines The Cash and Trade Group The Forex, Money Markets and Derivatives Group The Investor Perspective Group Cross markets Upcoming activities for the Best Practice Groups

Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

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60

Special Interest Sessions

ISO 20022 in 90 minutes


90 minutes

w Ne
services industry: the usage of a new standard to exchange financial data across different systems, locations and geographies.
Audience Anyone involved in financial messaging and telecommunications who is interested in ISO 20022. More specifically, business analysts, Standards implementation teams, IT staff, back-office staff, team leaders and managers. Prior knowledge It is advised that participants have a general understanding of SWIFT and the financial industry in general. The web class SWIFT in 90 minutes offers you just that.

Whether you will soon be embarking in a community project based on ISO 20022 messages or are simply interested in finding out more about ISO 20022, this is the perfect place to start! You have heard and read about ISO 20022, but are you comfortable with what it really means? Whats the difference between a schema, a business model, an element, a message instance and what does it have to do with XML?

Course content Introduction: Context: from FIN proprietary to ISO and XML format Definition of concepts, players and items Clarification of common misunderstandings Whats in it for me? New components, new possibilities Benefits of the new methodology Tools and support Examples of ISO 20022 and XML messaging: T2S, SEPA, JASDEC, etc.

During this 90 minutes web class, you will learn how to find your way through the new jargon and find out how you will benefit from this new methodology. This course will enable you to take an active part in the next wave of changes affecting the core of the financial

Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

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Special Interest Sessions

61

ISO 20022 and MX message standards - overview


0,5 day

SWIFTs MX standards are eminently suited to automate todays complex message flows. Through this e-training module, you will acquire fundamental knowledge about the ISO 20022 process, the convergence and coexistence concepts and why and how XML is used.

Audience This module is targeted at anyone who needs a good overview of ISO 20022 and its use of XML: business analysts, SWIFT administrators, managers evaluating SWIFTs business solutions, etc. Prior knowledge No prior knowledge of SWIFT is required.

Course content Basics of XML MX message concepts ISO 20022 - co-existence and convergance Exercises

62

Special Interest Sessions

ISO 20022 and XML messaging


1 day

During this one-day course, you will discover ISO 20022 and the solutions that SWIFT has designed to help you implement it. After an introduction to XML and ISO 20022, the course will provide you with an overview of the different mapping techniques and possibilities, including a demonstration of the SWIFT tools developed for this purpose. If you are involved with an ISO 20022 related project and are facing the translation challenges related to the implementation of ISO 20022 in your institution, this is the perfect course for you!

Audience This course is intended for business analysts, project managers and developers of any institution that wishes to implement ISO 20022 and translation from and to other syntaxes. Prior knowledge This course requires XML knowledge which can be acquired through the web class ISO 20022 in 90 minutes. A sound understanding of a specific market solution (e.g. Funds, SEPA, Trade Services Utility) is definitely and asset.

Course content ISO 20022 methodology Examples of several standards (XBRL, FpML, FIN, ISO 20022, etc.) Market Practices extensions Overview of Alliance Integrator for translation needs Standards Developers Kit: content and demonstration Future plans to handle co-existence

Customised training This course can be offered as an On-site or tailor-made training at your premises.

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SWIFT in 90 minutes ISO 20022 in 90 minutes T2S in 90 minutes Trade Services Utility - ISO 20022 messages and flows Investment funds - ISO 20022 messages

Special Interest Sessions

63

Watch - analysing your business data


0,5 day

Do you want to analyse your own performance over SWIFT or do you want to access key data about SWIFT across markets and countries? How many messages are you sending and receiving per month? Which message types? How is your traffic volume evolving? What is your market share of your countrys total SWIFT traffic? Who are your main counterparties? What is the average price of your messages? What is your total cost of ownership of SWIFT?

Audience This course is targeted at staff responsible for analysing the SWIFT business data of your company and those who are registered Watch end users. Prior knowledge It is recommended to have prior knowledge about your SWIFT business.

Course content Watch portfolio overview Watch Analysers - dimensions and measures How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.) How to work with data (sorting, hiding, ranking, subsets, charts, etc.) Extra (exporting, bookmarking, reports, etc.) Practical case scenarios on all your Watch Analysers

This comprehensive course gives you direct and easy access to business intelligence about your own institution as well as the overall market.

Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

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64

Special Interest Sessions

Introduction to financial sanctions


0,5 day

w Ne

During this half-day session, you will learn how the principles of economic and financial sanctions impact your business from a transactions perspective and how sanctions issues manifest themselves in your processing of SWIFT messages. You will also learn the key considerations in establishing a wider sanctions compliance framework which will enable you to make more informed decisions when it comes to verifying and screening your SWIFT messages (for sanctions issues).

Audience Managers and staff working in compliance, risk, legal, financial crime and internal audit units and customer interfacing staff (relationship managers); as well as anyone who is verifying payments or any other transactional messages (trade finance, treasury and capital markets, etc.) in the context of sanctions.

Course content The basic principles and purpose of sanctions, and the practical challenges of achieving sanctions compliance Overview of sanctions regulations and recent developments Key considerations in implementing a framework of systems and controls around payments screening Identifying high risk business areas and key issues to monitor failures Understanding the operational challenges based on recent regulatory investigations Good practice guidelines for developing an effective sanctions compliance framework

Prior knowledge While no specific prior knowledge is required, the course is focussed on some of the practical challenges of implementing sanctions compliance, so some background knowledge of sanctions regulations is beneficial.

Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class.

This course is brought to you by SWIFT in association with Deloitte.

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SWIFT in 90 minutes Payments and cash management - using FIN messages Introduction to SWIFT in the payments market Watch - analysing your business data

Special Interest Sessions

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Using SWIFT Certification Programme

Internally, the feedback has been very positive. People appreciated the chance to attend and receive an independent verification of their skill set. Theyre proud to add the certification to their e-mail signature. This is more than just a training course its something they can use in their day-to-day business and experience with customers.
David Watson Deutsche Bank

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Using SWIFT - Certification Programme

Using SWIFT - Certification Programme

Are you looking for a formal proof of your or your staff's SWIFT knowledge? SWIFT Training's Using SWIFT Certification Programme has been designed to offer you this. Through a formal exam, you will receive the confirmation that you or your staff have successfully assimilated the information you/they have acquired during SWIFT Training courses or on-the-job experience. The Using SWIFT Certification Programme is role-based and focusses on the knowledge required by specific roles in an institution. Read more about our three-step programme and differentiate yourself with the Using SWIFT - Certification Programme.
Your benefits It guarantees your staff have the required knowledge It ensures that you have the required expertise in-house at any time, which is essential in crisis situations It offers you a specialist reputation, in the eyes of your management or your clients It helps you to increase efficiency and reduce costs

Step 1 - Choose your certificate Based on your/your staff's current role or career aspirations, you first decide which You can choose from three certifications, with more to come in the future: SWIFT for Corporates Specialist Alliance Access/Entry Operator SWIFTNet Security Officer

Step 2 - Prepare for your exam If you do not have the required knowledge, you can attend SWIFT training. For each certification, we have designed a recommended training path which will provide you with the necessary knowledge.

Step 3 - Take the exam When you are ready to take the exam, you schedule it at one of the test centres. Test centres are located in many cities spread over the world. Upon successful completion of the exam, you will receive your certificate from SWIFT Training by e-mail.

On-site Certification Exams are usually taken at a test centre, but if you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises.

Please visit www.swift.com/training for more information, or contact us directly.

Using SWIFT - Certification Programme

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SWIFT for corporates Specialist


0,5 day

This certification has been designed to validate the knowledge of sales and sales support professionals within financial institutions that wish to make available SWIFT connectivity to their corporate clients. Candidates for this Certificate must pass an exam on 'SWIFT for Corporates'related business and technical topics to acquire the title 'Certified SWIFT for Corporates Specialist'.

Topics on which you will be certified Business drivers for corporates joining SWIFT SWIFT interfaces Connectivity options to SWIFT SWIFT messaging services for corporates SWIFTNet security Usage of message standards (FIN and ISO 20022) for corporates Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey)

Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. Visit the SWIFT Training site for more information. SWIFT for corporates Treasury management using FIN messages Validity of your certificate Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate.

On-site certification Exams are usually taken at a test centre, but if you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises.

The training and accreditation have provided HSBC staff with expert insight into SWIFT for Corporates and this experience will further enhance the best-in-class service we deliver to our clients when implementing SWIFT solutions.
Jason Dove, manager, client integration, payments and cash management, HSBC

70

Using SWIFT - Certification Programme

Alliance Access/Entry Operator


0,5 day

This certification has been designed to validate the knowledge of staff who are responsible for the FIN message preparation process and basic RMA. Candidates for this Certificate must pass an exam on the daily operations of Alliance Access/Entry to acquire the title 'Certified Alliance Access/Entry Operator'.

Topics on which you will be certified The menus and windows of Alliance Web Platform Message preparation: creation, verification, modification and authorisation of FIN messages in Alliance Web Platform Monitoring messages and routing/disposing to other queues Creating FIN message templates and using them Connecting to the SWIFT network for sending and receiving messages Creating and exchanging RMA authorisations with your correspondents for FIN Searching for specific messages or events in Alliance Access/Entry and running reports Monitoring your system (basic level)

Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. Visit the SWIFT Training site for more information. Operating Alliance Access and Entry

Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT releases a new version of the Alliance Access/Entry interface which significantly changes the functionalities, and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate.

On-site certification Exams are usually taken at a test centre, but if you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises.

Using SWIFT - Certification Programme

71

SWIFTNet Security Officer


0,5 day

This certification has been designed to validate the knowledge of SWIFTNet Security Officers on SWIFT security-related matters. Candidates for this Certificate must pass an exam on the roles and responsibilities of SWIFTNet Security Officers to acquire the title Certified SWIFTNet Security Officer.

Topics on which you will be certified The Public Key Infrastructure and the way it is implemented in SWIFT Security in the SWIFTNet environment Management of certificates (User, SNL and web) Concepts of Role-Based Access Control (RBAC) and Closed User Group (CUG) The SWIFTNet Online Operations manager application Usage of Secure Channel application: the offline handling of security requests

Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training and consult security-related documentation. The following course and documentation will provide you with the necessary knowledge to enable you to pass the exam. Visit swift.com for more information. SWIFT Training Managing PKI with Browse Documentation Certificate Administration guide SWIFTNet Online Operations Manager user guide Secure Channel user guide

Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT security and the tasks of SWIFTNet Security Officers change and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate.

On-site certification Exams are usually taken at a test centre, but if you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises.

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AND NOW, ITS UP TO YOU...


Youve reached the end of our course catalogue. And now its up to you! Draw up your training plan or ask our help to design your personalised training package. All year long, we are adding new and interesting courses to the portfolio and new sessions to the course schedule in many locations throughout the world or via the internet. To keep up to date on the latest and greatest of SWIFT Training, visit our website www.swift.com/training on a regular basis, register to the SWIFT Training newsletter or follow us on Twitter (@swiftcommunity). Dont hesitate to contact us with your requests and ideas on swift.training@swift.com, give us a call or meet us at community events. We are looking forward to welcoming you at our courses! Best regards, The SWIFT Training team

OCT12

For more information about SWIFT Training please contact swift.training@swift.com or visit swift.com/training

For more information about SWIFT visit swift.com To join the community debate visit swiftcommunity.net

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