Adding Value Through Innovation: Summary of PWC'S Sap Capabilities and Service Offerings

Adding value through innovation
Summary of PwCs SAP capabilities and service offerings
PricewaterhouseCoopers LLP 300 Madison Avenue New York, NY 10017
Hello, Im Jacqueline Olynyk, a Partner at PricewaterhouseCoopers LLP (PwC) and the national leader of our SAP Consulting practice. I am pleased to share with you the following piece titled Adding value through innovation. This new booklet provides a summary of PwCs SAP capabilities and service offerings that we hope may be relevant to you or others in your organization. Let me tell you about our SAP practice here at PwC, and why we feel we are the right firm to help you with your SAP-related programs and initiatives. As you may have heard, our SAP practice comprises both our legacy PwC team and our new colleagues who joined us from BearingPoint in the Spring of 2009. While PwC and BearingPoint were very similar in our cultures and methodologies, there were historical differences in our areas of focus that complement each other quite well. For example, much of our depth in systems implementations comes from the BearingPoint side, which has a successful track record of designing and implementing SAP at large, global companies in a variety of commercial sectors. BearingPoint enjoyed a strong reputation for business-driven process blueprinting and design, technical areas like Basis and Netweaver, very cost-effective build and test capabilities in offshore global development centers, and an Application Managed Services capability for post-production supportall of which are now part of PwC. The legacy PwC business also implemented SAP but we are probably better known for excellence in other aspects of Business Enablement and Strategic Transformationareas such as process and organizational change; finance optimization, global shared services; SAP security and controls; SOX and IFRS compliance; and program risk management/project assurance. We have brought together the best of the two firms and now serve our clients through integrated teams that use one toolkit, one methodology, one knowledge repository and one set of business process models. Im often asked how PwCs SAP practice differentiates itself from its competitors. Its a tough question because some of our competitors are very good. One of my colleagues recently answered it in a way that I think hits the nail right on the head. He said that what set us apart from others is our ability to quickly combine the right competencies and industry insightsuniquely for each client issue. We really see ourselves not merely as systems integrators but as business integrators. Recently, a leading industry analyst firm referred to us as strategic integrators, which may be an even better characterization. Collaboration and teaming are such a strong part of our value system that we very seamlessly and fluidly assemble into delivery teams that bring together technologists, people and change advisors, accounting & finance specialists, our tax and regulatory compliance teams, and other specific competencies that you may not find in a traditional SAP technical integrator. Im sure a lot of our competitors say the same thing, but PwC is fairly unique in that teaming and collaboration are an explicit and fundamental part of our value system. We team with each other, we team with our clients, and when there are multiple service providers helping a client, we team with them as well. On behalf of all of us here at PwC, Id like to thank you for giving us this opportunity to present our SAP capabilities and qualifications. In my role as our SAP practice leader, I also want to emphasize our commitment to listen to you, to tailor our solutions to your needs, to bring you the best of our bestin short, to do everything we can to make you successful. I hope you choose to look at PwC for any current and future initiatives. Regards,
Jacqueline Olynyk, National SAP Practice Leader
Our value proposition:

Enhancing value through advice, answers, action
PricewaterhouseCoopers (PwC) business advisory professionals use our financial, analytical and business operations skills to help you enhance value by translating strategy into action and focusing on results. We provide highquality, independent advice, supported by fact, that makes the complex feel clear and achievable. We specialize in execution. We know why, where, how, and in what sequence critical elements such as strategy, structure, people, process and technology must be addressedand even more importantly integratedto drive performance. In short, we can help you see what needs to be done (advice), we have the expertise to show you how (answers) and the resources to help do it (action).
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Experienced resources Industry and functional thought leaders Knowledge bases Proven methodologies Global best practices/ benchmarking
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Our SAP practice:

Think we are only accountants? Think again! The SAP practice within PwCs Advisory business services has been involved with SAP initiatives from the early 1990s, building today into a group numbering in the thousands, bolstered by the acquisition of much of BearingPoints Commercial business in 2009. Together, we drive performance improvement through integrating people, risk, process, and technology solutions. We leverage our industry experience and product knowledge to address the operational, technical, financial and compliance challenges that you face when seeking value of your SAP investment. We can help you harvest that value by working with your organization in any of the three main stages of the SAP lifecycle: new implementations, expansions or improvements of original implementation and management of live SAP implementations and related processes. Dont just take our word for it We are proud to have been recognized as a distinctive leader in our field by industry analysts: In October 2008, Kennedy Information ranked PwC as the #1 worldwide Business Advisory Services consulting practice1 In November 2008, IDC, the premier global provider of market intelligence information, placed PricewaterhouseCoopers #2 in its table of Worldwide Top 10 Business Consulting Providers2 PwC differentiates itself by offering its clients a globally consistent service through its network of firms around the world, its partnerships across geographies, and its capacity to work with clients who have operations in all areas around the globe, says Forrester Research3 In July 2008, IDC said PwC brings industry knowledge. Much like the large system integration houses, has staff that brings knowledge and experience in specific industries including telecommunications/media, financial services, high tech, and industrial4 AMR Research lists PwC among the Top 25 for SAP service providers by total SAP revenue, Application Services revenue, Project-Based revenue and Head Count. Additionally, AMR noted PwCs SAP industry-specific templates and solution IP for life sciences, media/telecommunications, energy/utilities, high-tech, and oil and gas5 In July 2008, Gartner suggested Enterprises looking for an independent consultancy that integrates business advisory and IT services: Consider PwC alongside direct competitors such as Deloitte.6 While industry accolades are certainly nice, it is our clients expectations and results that are most important. PwCs SAP practice excels at using SAP applications to help our clients realize meaningful business outcomes. Today, more than ever, we are focused on helping cut costs, manage risk, integrate organizations, increase operating efficiencies, improve information access, enhance customer service and increase agility. Below are just a few examples of how our clients benefit from our experience:
Our solutions are business and risk driven. This provides PwC with a perspective that is aligned to your needs and objectives and is not solely based on implementing a technology solution. We have worked together with companies across industry segments to successfully plan and implement SAP with focus on leveraging experience from prior implementations in order to optimize the project results and reduce implementation costs and risks. We accomplish this by providing deep expertise in business strategy, SAP technology, operational processes, people management, organization design, program management, change management, and benefits realization. Our SAP practice is a global network of subject matter specialists designated by skill sets that range from highly technical SAP security and Netweaver skills, through detailed business process optimization, to system integration specialists. A major oil and gas supplier asked PwC to provide specialized, deep SAP skills on demand, in multiple countries, in order to support the clients global SAP program. We delivered. Our approach allowed us to bring the right blend of talent with a cross section of skills that provided value-added experiences from analysis through to post-implementation. Our SAP methodology and tools, including Transform, ExCelerate, PwC Global Best Practices, and the PwC IT Framework, mean that we can deliver true value rapidly and efficiently. Our tools and accelerators deliver faster time to value while providing a real-time view of performance in every area of the business. Ultimately our clients gained improved visibility of their business processes with productivity gains and better access to information. We bring a depth and breadth of SAP skills and talent through integrating directly with our Global Development Centers (GDC) in Shanghai, China and Bangalore, India, to provide global delivery and back office support capabilities (research, helpdesk, training, ABAP, Basis, and architecture). At a large metals and mining company, a PwC team of SAP and business process professionals worked with 35 client resources to execute the upgrade and convergence of systems over a period of 12 months.
PwC assisted the client in implementing SAP ERP 6.0 and interfaces based on SAP NetWeaver with legacy systems making use of PwCs GDC for rapid development. Our Application Managed Services for SAP complement our experienced on-site and cost-efficient off-shore GDC development and integration teams with postimplementation support and maintenance of SAP applications. Our clients continuously benefit from our flexible Applications Management Solution that encompasses Level 1 Help Desk support services, including on-going application patching, testing, break-fix and end-user issue resolution. We help our clients resolve issues with SAP applications and support of third party bolt-on applications, interfaces and enhancements. PwC Application Managed Services has executed numerous projects for global clients thus demonstrating repeatable quality that ultimately mitigates risk and lowers cost for our clients. In the following pages we proudly present a summary of our SAP-related capabilities. We encourage you to consider PwC for your next SAP initiative.
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Refined methodologies
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Governance, risk and compliance
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Technical proficiency
Implementation upgrade
Performance management
Functional expertise
Industry/sector knowledge
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1 Business Consulting includes Strategy, Operations Management, Human Resources and Business Advisory Services consulting. Kennedy, Global Consulting Marketplace 2008-2011; Kennedy Information, Inc.; used with permission 2 IDC Worldwide and US Business Consulting 2008 - 2012 Forecast Update and 2007 Vendor Shares by Cushing AndersonNovember 2008, IDC #214735, Volume: 1. 3 The Forrester Wave: Information Security and IT Risk Consulting, Q1 2009, Forrester Research, Inc., March 18, 2009 4 Three Things You May Not Have Known About PricewaterhouseCoopers LLP, IDC, Bob Parker, July 2008 5 AMR Research, The Top 25 SAP Service Providers, September 2009, Dana Stiffler5 6 PwC to World: We Implement, Gartner, French Caldwell, July 2008
Table of contents
SAP-enabled enterprise transformation Implementation Strategy and Planning SAP Enterprise-wide Systems Implementation/Integration Project Management Support Change Management Enterprise Asset Management Customer Effectiveness and CRM Supply Chain Effectiveness Supplier Relationship Management Governance, risk, controls and compliance Security Design/Redesign Controls Integration SAP BusinessObjects Access Control Implementation SAP BusinessObjects Process Control Implementation Worldtrade Management Services Enterprise Risk Management Climate change and corporate sustainability Finance transformation and implementation Financial Planning, Reporting, Budgeting, and Forecasting Financial Close and Consolidation Finance Implementation and Process Transformation IFRS Transition Business intelligence and enterprise information management Enterprise Data Management Business intelligence Performance improvement and benefits realization SAP Improvement & Optimization SAP upgrade Upgrade Strategy and Planning Technical Upgrade Functional Upgrade Treasury Corporate Treasury Effectiveness Human capital management HR Effectiveness Saratoga Workforce Intelligence Tax Tax ERP and Data Services Tax Data Management Data Retention and Archiving for Tax Value Added Tax Services North America Indirect Tax Services Assessment services Independent Verification and Validation ERP Project Assurance Real Time Control Audits Transaction Risk Identification & Analysis (TRIA) Managed services Application Managed Services Who to contact at PricewaterhouseCoopers 1
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SAP-enabled enterprise transformation

PwC offering name SAP solution/product offering SAP Business Suite SAP Customer Relationship Management (SAP CRM) SAP ERP SAP Supplier Relationship Management (SAP SRM) SAP Supply Chain Management (SAP SCM)
Implementation Strategy and Planning

Many companies are attempting to issue RFIs and RFPs for competitive bids on long complex technology projects. These requests lead to a disparate set of responses that are difficult to interpret and rank. Building a thorough strategy that includes a business and technology roadmap allows the technology and the business objectives to be aligned so that additional technology value is delivered when promised. It sounds obvious, but there is a reef of wrecks, where technology projects have failed or overrun budgets, due to a lack of good alignment.
1 | SAP: What we do
What we do SAP Implementation Strategy and Planning services from PwC include: Business Strategy CaptureCapture the key business events for the coming 25 years. Embed other environment influences that might have an impact on the ability to deliver the strategy. Capture the value of the business, by process area, to identify where the business could potentially adopt standard processes and change the business, and where there are high value or differentiated business processes that should be retained but better enabled through technology Technology Alternatives AssessmentIdentify alternative technology deployment models that fit within the needs of the business. Identify the risks and benefits of the different approaches, so that they can be assessed Resource Constraint AssessmentDevelop a view of the resource requirements for the planned approaches and identify constraints, strengths and weaknesses. Identify alternative solutions to the resource constraints and the financial impact of the alternatives. Technology Roadmap DevelopmentEstablish and document the technology roadmap. Communicate the roadmap to gain buy-in and executive sponsorship. Establish a periodic review mechanism that can measure the attainment against the roadmap and assess the risk profile of the technology initiatives against the roadmap, to highlight any changing risk profile that might be an early indicator of future problems Business case, ROI analysis, and cost analysis for the new implementation Project plan creation for the SAP Implementation, including reviewing the selection of the best fit SAP components
Key stakeholders CIO, COO, CFO, VP of Applications
PricewaterhouseCoopers | 2

PwC offering name SAP solution/product offering SAP Business Suite SAP ERP SAP CRM SAP SCM SAP SRM
SAP Enterprise-Wide Systems Implementation/Integration

PwC has been involved with complex SAP implementations from the early 1990s; building today into a group numbering in the thousands. Focused on driving business performance improvement through integrating risk, process and technology solutions, we leverage our experience and product knowledge to address the financial, operational and technical and compliance challenges that clients face when undertaking significant implementations of SAP. PwC has the ability to bring finance and process domain knowledge along with required technical skills to support the implementation of SAP ERP applications in a way that is value generating to the business as well as technically sound.
3 | SAP: What we do
What we do Our implementation methodology includes the following key activities by phases: Assessestablish transformation objectives, create transformation baseline, develop initial Target Operating Model and business case, initiate transformation program, develop program governance structure, agree on procedures, standards, methods and tools, agree on risk management approach, change management approach and benefit realization approach, complete initial planning and preparation. Designdevelop implementation strategies, define baseline scope, collect and document business requirements, develop business blueprint, develop technical architecture design, develop technical standards and procedures, complete baseline configuration, review gaps and issues, sign-off business blueprint, develop change management activities, develop training strategy, develop test strategy and plan. Constructconfigure, test and confirm business requirements, develop identified enhancements, reports, conversions and other development objects, implement enterprise security plans, plan and execute integration testing, plan and execute performance and system tests, develop initial cutover plan, implement plans for an enterprise Center of Excellence, assess pre-transition readiness, develop training. Implementfinalize migration plan, finalize organizational change management activities, evaluate changed organization, evaluate system effectiveness, conduct training sessions, execute user acceptance tests, complete final simulated data load and data load to production, perform cutover and go live, establish and start operations of the Center of Excellence. Operate and Reviewcomplete transition to business and production support, track and monitor operational performance, realize the planned business benefits, establish continuous improvement programs.

PwC offering name SAP solution/product offering SAP Business Suite SAP ERP SAP CRM SAP SCM SAP SRM SAP BusinessObjects Suite SAP GRC SAP Enterprise Performance Management SAP BusinessObjects Business Intelligence Platform
Project Management Support

Our Project Management Office (PMO) services are centered on the use of repeatable project management processes and scalable project tools and templates to facilitate successful execution of client initiatives. We bring structured methods and templates that are easily tailored to fit the needs of the project. Our PMP-certified practitioners are experienced in all project management processes including risk management, issue management, benefits realization, stakeholder management and project reporting.
5 | SAP: What we do
What we do Our experience with large-scale SAP projects equips us to anticipate, assess and mitigate engagement risks and issues. We use our Risk Management, Tollgate Management and Issue Management processes to simplify problem resolution and continuously monitor progress. Our focus on risk management minimizes those factors that may cause project delays or failure to meet objectives. We provide a set of risk management and issue resolution processes designed to initiate, track, escalate and resolve any risk or issue. In summary, our project management approach is inclusive of the following: AlignmentBridge the gap between strategic initiative and hands-on management action ProcessBring structure and standardization to facilitate execution consistency PrioritizationMaintain a dynamic approach to prioritizing all existing and new initiatives based on the impact (negative or positive) to the organization EfficiencyAllocate resources among initiatives, effectively achieve goals while minimizing disruption Risk and Issue ManagementImplement a consistent and enterprisewide view to define, identify, monitor and mitigate associated risks and issues Measure and MonitorUtilize measurable milestones to monitor progress Big PictureActively monitor the outcome to the objectives and work streamsare the initiatives complementing each other or are there conflicts? CommunicationCommunicate effectively internally within the Project Governance and project team in a smart way about this significant change
Key stakeholders CIO, COO, CFO, PMO, VP of Applications

Change Management
Change management focuses on identifying and mitigating organizational and people related risks, and seeks to enhance and expedite user adoption of the new technology and processes. Our methodology focuses on both organizational transitions (tangible changes in processes, organization, and technology) and individual transitions (changes in jobs and roles, and the process individuals go through to adjust to the new way of working) inherent in the business transformational effort enabled by SAP solutions. Therefore, it is critical that the change enablement effort is closely linked to the business process improvement efforts and provides continual, end-toend support throughout the life cycle of the SAP implementation effort.
7 | SAP: What we do
What we do Our Change Management and training team works with our clients to tackle their people challenges and enhance their business performance. We work with all levels of leadership to help them stay ahead of the market with innovative and integrated people, strategies and solutions. A focused and motivated workforce can be a competitive advantage. Focusing on the People Factor is pivotal to achieving this position. We are distinctive in the following ways: Strong people, industry, and technical expertiseWe team with our industry and technical subject matter specialists to address our clients people challenges with business insight and impact. Further, our change enablement team members are equipped with the knowledge, approach and tool-set to specifically address the people and organizational challenges of an ERP implementation Integrated Client-Centered SolutionRecognizing that change is situational, we have designed our suite of organizational change management for ERP solution to allow us to tailor the approach to specifically meet our clients needs. Our suite of tools includes Organizational Risk and Readiness Assessment, Organizational Readiness Plans, Job Impact Analysis, Leadership Action Plans, Stakeholder Engagement Models, Training Needs Assessments, Training Strategies, Training Material Templates, and Communication Planning Tools Risk Mitigation Approach Risk brings both upside and downside, and must be managed well in order to harness the rewards. We focus on identifying key areas of organizational risk and impact, as well as individual change and transition. By leveraging such tools as our Organizational Risk and Readiness assessment and Job Impact Analysis, we can continuously identify key impacts to the organization and individual job roles, and create tailored change readiness plans that address the specific change your organization is facing Focus on User AdoptionWe monitor communication, education, and leadership sponsorship throughout the life the program with an aim toward generating awareness, understanding, buy-in, and eventually ownership among the business community around new technologies and processes. By the time technical and process training commences, users already prepared with a basis for why changes are occurring and know what to expect Deep analytical approachWe have the ability to address people issues with market-leading analytics and research with PwC Saratoga, the source for human capital metrics. PwCs Saratoga holds the worlds largest, most robust database of people-performance metrics (the HR Index) from over 1,000 international organizations. Our evidence-based service helps organizations to build a clear analytical understanding of the existing human capital profile. It also highlights potential cost savings, efficiency gains, service improvements and effective HR function delivery opportunities, to strengthen competitive edge
Key stakeholders CIO, COO, CFO, CHR, VP of Applications

PwC offering name SAP solution/product offering SAP Enterprise Asset Management (EAM) SAP Supply Chain Management (SCM) SAP Enterprise Performance Management SAP BusinessObjects Business Intelligence Platform
Enterprise Asset Management

When the functional failure of equipment will have serious consequences, responsible managers must make informed decisions to optimize their maintenance budget, reduce enterprise risk and avoid catastrophe. This is especially true in capital intensive industries such as nuclear power, oil & gas, chemicals, water utilities, energy transmission & distribution, aerospace & defense and facility management (hospitals, airports, etc.) where equipment failure can lead to injury, harm to the environment and/or serious financial loss. Our Enterprise Asset Solutions help transform the maintenance function to become more effective (doing the right task at the right time) and more efficient (optimal execution to maximize useful output vs. input). We can help you: Accurately inventory and structure assets with full technical content and awareness of asset condition Optimize the maintenance program using reliability-based & riskbased techniques Execute work effectively by managing people, processes & data Measure business performance with a balanced scorecard, dashboards, drill-down navigation, push reporting and role-based metrics PwCs full spectrum of services can help you deploy systems and processes to improve productivity and cost performance while reducing risk across the full equipment lifecycle, from designing for reliability & maintainability, construction, commissioning, all modes of operation, life extension to eventual disposition.
9 | SAP: What we do
What we do For more than 13 years and over 350 customers in North America and globally, PwC professionals have been successfully deploying SAP EAM, SAP SCM and Service Management solutions while initiating numerous sustainable reliability programs. Our full line of services across the four key EAM elements include: Asset Management Asset database, FLoc, tagging services Engineering Change Management RCD, Life-cycle modeling Asset selection and decision support Asset contentEDMS services Maintenance Program Optimization RCM and MTA Training, Facilitation, Project Guidance INPO AP-913 Equipment Reliability review and recommendations for processes and systems for nuclear plant operators EAM Process Optimization PwC for Nuclear template for SAP to meet the requirements of the Standard Nuclear Process Model (SNPM) and INPO AP-928 for nuclear plant operators SAP EAM and SCM Implementation and Optimization OCM and Training Portals and Usability SAP BPM (Business Performance Management) EAM Metrics and KPIs SAP R/3 and Business Intelligence reporting
Key stakeholders VP of Operations, VP of Maintenance, CFO, CIO, Chief Nuclear Officer

PwC offering name SAP solution/product offering SAP Customer Relationship Management (CRM)
Customer Effectiveness
Increasing customer loyalty and profitability are key business drivers in any economic environment. However, companies often lack accurate and timely customer information to drive customer satisfaction and operational efficiencies. An integrated set of sales, service and marketing processes that align brand and account strategies is essential. PwC helps companies leverage stronger analytics and better customer process management to make more integrated cross channel decisions to transform their business.
11 | SAP: What we do
What we do Our CRM offerings cut across Sales, Service and Marketing through multichannel (Web, Interaction Center, Partner and Mobile) to leverage the business value of an integrated SAP platform: SAP CRM business case, roadmap development and proof of concept SAP CRM implementation and upgrades SAP CRM business performance/analytics Access to new functionality that is available with the latest CRM release in all areas including Sales, Service and Marketing functionalities The migration of the new CRM WebUI in lieu of the SAPGUI and SAPs People-Centric User Interface Assessment of custom development items that are not compatible with the new CRM and need some retro-fitting Assessment of the integration of CRM with other systems (e.g., SAP ECC, SAP BI)
Key stakeholders CIO, CCO, CMO, VP of Sales/ Services, VP of Applications

PwC offering name SAP solution/product offering SAP Supply Chain Management (SCM)
Supply Chain Effectiveness

Not enterprise can rest on its laurels. Competition causes continual pressure to reduce costs while increasing innovation and improving customer service and responsiveness. PwC helps transform a linear, sequential supply chain into a responsive supply network enabling collaboration, planning, execution and coordination to achieve supply chain effectiveness. Our Supply Chain Solutions can manage complete business transformation of your organization by optimizing flow of goods, information and money quickly and securely. We can help you: Synchronize Demand and Supply through an integrated Sales & Operations Planning process Analyze supply and demand to optimize inventory targets Build dynamic order fulfillment, contract management, and inventory planning strategies Comply with regulatory requirements to manage supply chain risk Enable a demand-driven manufacturing network Provide end-to-end visibility and collaboration Manage product launches and related assets Analyze key supply chain matrix via supply chain analytics Our Supply Chain Effectiveness practice can help organizations to manage strategy and operations across functional areas such as demand and supply planning, demand fulfillment, physical distribution, and supply chain security. Finally, we can help you manage supply chain costs to improve execution fulfillment and capitalize on new market opportunities.
What we do Our support helps facilitate improved planning and coordination, inventory visibility and effectiveness, and enhanced customer service, cost control, and performance measurement and tracking. Our SAP SCM offerings cut across planning and execution functions in a supply chain: SAP SCM business case and roadmap development Supply chain process design based on leading practices Gap analysis between process and technology suite SAP SCM implementations SAP SCM upgrades
Key stakeholders CIO, VP Supply Chain, VP Business Applications

PwC offering name SAP solution/product offering SAP Supplier Relationship Management (SRM)
Supplier Relationship Management

Forward-looking companies, under pressure to reduce costs and meet corporate compliance goals, are now turning to their sourcing and procurement organizations to operate with greater efficiency and agility. Organizations are now trying to maximize the return on relationships with all suppliers across all categories of spends at all times. PwC helps companies leverage spend analytics, strategic sourcing, suppler adoption strategy and better process management to achieve savings for their procurement needs while still maintaining strong relationships with their supplier channel. We can help you: Standardize and automate procure-to-pay Find the best source of supply with strategic sourcing Reduce supplier risk via increased performance management Integrate end-to-end contract management solution to provide better compliance with negotiated terms and operational contract execution Enable a purchasing platform that complements a typical enterprise resource planning (ERP)based procure-to-pay process and adds integrated, catalog-based requisitioning to the process Analyze the spend of your company, incorporating data from a wide range of heterogeneous systems as well as from all relevant business units and areas
What we do Our SRM offering closes the loop between sourcing and procurement from analytics, strategic sourcing, process design and technology implementation: SAP SRM business case and roadmap development Sourcing & procurement process design based on leading practices Gap analysis between process and technology suite SAP SRM implementations SAP SRM upgrades
Key stakeholders CIO, VP Sourcing, VP Procurement, VP Business Applications
Governance, risk, controls and compliance

PwC offering name SAP solution/product offering SSAP Business Suite SAP ERP SAP CRM SAP SCM SAP SRM SAP Business Information Warehouse (BW) SAP BusinessObjects Access Control
Security Design/Redesign
The SAP Security Design capabilities that we offer leverage PwCs taskbased role design methodology to design, build and implement controlscompliant security in a manner that also focuses on sustainability within an ongoing SAP deployment and production environment. We are skilled at working alongside our clients security and controls teams and/or the chosen technical integrator to ensure security is not an afterthought in new SAP implementations.
Controls Integration
PwC assists our clients to assess, design and implement security and controls during SAP implementations. We have a fully dedicated SAP security and controls practice with professionals who have the background and experience to take a broad-based, enterprise-wide view of the key risk drivers associated with your business and SAP environment.
SAP Business Suite SAP ERP SAP CRM SAP SCM SAP SRM SAP Business Information Warehouse (BW) SAP BusinessObjects Access Control SAP BusinessObjects Process Control
What we do Our SAP role design philosophy focuses on high-level engagement objectives that include: (1) Development of a flexible, task based role design that will remain stable over time. (2) Shift the responsibilities of role ownership back to the business and provide them with the tools to effectively own them. (3) Reduce the compliance burden while improving the ability to manage segregation of duties and sensitive access concerns. Key SAP security design/redesign project components include: Evaluate existing security within the SAP implementation to determine scope of functionality utilized Define the task-based roles based on the scope of functionality identified and leveraging the PwC repository of task based roles for common functionality Build and Test security roles to meet functional requirements Deploy new security roles to the existing users based on a phased go-live approach Integrate the newly defined security with the security administration and maintenance processes to support sustainability of the redesigned security. Evaluate the integration points with SAP GRC Access Control products
Key stakeholders CFO, Controller, CIO, CISO, Internal Audit, Risk Management, VP of Applications
Key client issues that we address include: Governance and RiskDefining scope of internal controls and compliance, company level controls design Process and Technology Controls (Company Level Controls, Process Controls, ITAC, and ITGC)Internal Controls design, testing, implementation, training, go-live Transaction Access Controls and Segregation of Duties (SOD) SAP security and SOD design and implementation, design provisioning and maintenance processes, security governance process design, role based access control design, identity management/user provisioning design and implementation Data ManagementData conversion and cleansing, data interface process and control design, Master Data Management Application Design Continuous Controls MonitoringDesign continuous controls monitoring for SAP BusinessObjects Access and Process Controls, design requirements for central controls repository, configure and implement SAP BusinessObjects Access and Process Control applications
CFO, Controller, CIO, Internal Audit, Risk Management, VP of Applications

PwC offering name SAP solution/product offering SAP BusinessObjects Access Control
SAP BusinessObjects Access Control Implementation

Organizations are looking for automation, detection, remediation, mitigation and prevention of access and authorization across their SAP systems in a cost effective, yet efficient, manner. Utilizing SAP BusinessObjects Access Control solutions that include Risk Analysis and Remediation, Enterprise Role Management, Compliant User Provisioning, and Superuser Privilege Management, we help provide real-time risk analysis and proactive prevention while improving access management process efficiency.
SAP BusinessObjects Process Control Implementation

Companies often have limited automation within the current compliance processes (e.g., SOX, PCIDSS, Export Controls), resulting in lack of transparency and significant manual effort. Process Controls from SAP GRC automates monitoring, testing, assessment, remediation and certification of enterprise-wide business processes.
SAP BusinessObjects Process Control
What we do With one of the largest available global resource pool on SAP BusinessObjects GRC solutions, PwC helps companies with a wide range of services including: Defining the strategic vision for a user access risk management model, a privileged user access model, a role based access model, and compliant user provisioning processes at the most appropriate levelwhether enterprise, regional or divisional Conduct a current state assessment of segregation of duty rules, emergency access procedures, SAP security design and SAP security management. Identify control gaps and improvements to mitigate risks and identify gaps and requirements for key risks and controls Implementing and integrating each of the four SAP BusinessObjects Access Control solutions in accordance with the strategic vision and train the organization to support the installation and surrounding processes, including integration with new or existing Identity Management solutions Developing or customizing client specific authorization tests for SAP and Non-SAP systems Supporting solution implementation with knowledge and experience in key GRC-related areas, such as business process, information security, data management Conducting testing, remediation and training activities, and establish standards, policies and procedures to maintain the effectiveness of the GRC program, personnel, and processes With one of the largest available global resource pools of SAP GRC specialists, PwC helps companies with a wide range of services including: Providing a pragmatic methodology for SAP BusinessObjects Process Control implementation Implementing a sustainable continuous controls monitoring program/ solution by leveraging the automated rules functionality of SAP BusinessObjects Process Control Assisting in customization of the SAP GRC Process Control predelivered control rule sets to better align with your risks & controls Conducting facilitated end user training workshops to enable smooth transition/knowledge transfer Defining a strategic and agile vision for the product rollout to the impacted community Supporting solution implementation with knowledge and experience in key GRC-related areas, such as business process control optimization, data management, and sourcing
Key stakeholders CFO, Controller, CIO, CISO, Internal Audit, Risk Management, VP of Applications
CFO, Controller, Internal Audit, Risk Management, VP of Applications

PwC offering name SAP solution/product offering SAP BusinessObjects Global Trade Services
Worldtrade Management Services

Our Worldtrade Management Services (WMS) practice consists of former US Customs & Border Protection personnel, industry professionals, attorneys, accountants, supply chain specialists and forensic professionals. Their diversity of knowledge, methodological expertise and combined experience is unique to this area of the profession. Because of our years of experience assisting our clients on myriad aspects of managing their domestic and global supply chains, we understand the enormous pressures related to customs compliance, resource constraints, IT limitations constraints, etc., that our multinational clients face in todays business environment.
Enterprise Risk Management

We help clients to identify current risks, build forward-looking governance and compliance programs, control their compliance infrastructures and measure and monitor ongoing governance and compliance practices.
SAP BusinessObjects Enterprise Risk Management
What we do Some of the PwC capability areas related to global trade compliance include: Process MappingAssisting with the complexities of identifying and documenting existing controls and processes as well as projected needs Gap AnalysisAnalyzing internal procedures to identify and resolve potential gaps in essential processes or in the information maintained Compliance ReviewReview of processes to identify compliance issues and conduct transactional testing Supply Chain AnalysisAssisting with the holistic analysis of supply chain requirements to identify inefficiencies, redundancies and best practices Trade Systems Manual Development and TrainingPreparing and implementing control and documenting procedures; and improving in-house staff training programs Systems SolutionsAssisting in the selection and integration of software solutions based the companys compliance needs, existing technologies, other limitations, etc.
Key stakeholders Chief Compliance or Risk Officer, General Counsel, Logistics/ Supply Chain, Import/Export Compliance teams
PwC capability areas related to Enterprise Risk Management include: Governance Advisory services Enterprise risk/portfolio risk management Specialized risk services Managing business process for compliance outcomes Compliance monitoring and reporting Compliance cost management Incident identification and remediation SAP BusinessObjects ERM Implementation Services
CEO, COO, Chief Compliance or Risk Officer

PwC offering name SAP solution/product offering SAP Carbon Impact SAP Sustainability Performance Management (SuPM) SAP Environmental Health & Safety (EHS) SAP Supply Chain Management (SCM)
Climate change and corporate sustainability

Climate change and corporate sustainability have wide-ranging impact on businesses and create both opportunities and risks for todays companies. An overall corporate sustainability strategic platform is critical in maximizing value not only in management of natural resources, but in protecting a companys reputation in the external market place. Reliable information for internal decision-making and external reporting can be key to achieving strategic objectives and ensuring brand credibility. PwCs SAP Sustainability Practice advises companies on the complex business, regulatory and information technology risks and helps them to embed these business practices within their SAP reporting environment.
What we do At PricewaterhouseCoopers we have the knowledge and expertise to assist companies with meeting the challenges and opportunities of climate change and sustainability. As the #1 Global Sustainability Business Consultancy Firm (The 2009 Blackbook of Outsourcing), our firm has a proven track record of providing clients with sector-specific expertise. We help business leaders understand and react to the issues that will have the greatest impact on their company, while guiding them through the often complex changes needed to implement an effective strategy and obtain assurance over the accuracy and reliability of data within their SAP reporting systems. Just a sample of our capabilities in this area includes: Sustainability and Climate Change risk modeling and management strategies Managing carbon in the business and carbon asset portfolio valuation Participating in carbon trading markets Developing or enhancing sustainability and Green House Gas (GHG) footprint measurement, reporting and reliability Identifying business risks and opportunities Developing governance structure to ensure compliance with policy, Sustainability and Climate Change commitments Guidance on purchasing offsets to reduce own Green House Gas (GHG) footprint Advice on choosing and implementing sustainability performance management systems, including KPls for both the enterprise and its trading partners
Key stakeholders COO, CFO, CSO (Chief Sustainability Officer)
Finance transformation and implementation

PwC offering name SAP solution/product offering SAP BusinessObjects Enterprise Performance Management solutions, especially leveraging: SAP BusinessObjects Planning and Consolidation (BPC) SAP BusinessObjects Strategy Management SAP BusinessObjects Profitability and Cost Management SAP BusinessObjects Spend Performance Management
Financial Planning, Reporting, Budgeting, and Forecasting

Our professionals combine deep financial, operational and analytical expertise to help organizations optimize planning, align metrics and leverage Enterprise Performance Management (EPM) tools. We have experience with leading tools such as SAP BusinessObjects Planning and Consolidation (BPC) and apply our best practice thinking, EPM accelerators and industry knowledge to help in all phases of EPM deployment.
Financial Close and Consolidation

PwCs proven close and consolidation methodology has yielded dramatic, measurable results. On average, companies weve worked with have reduced the time required to close their books and report financial results by 40 percent, and theyve cut rework due to errors by 20 percent. We identify opportunities to further leverage technology throughout the close process. Systems are support mechanisms that help analyze and communicate data. Excessive reliance upon Excel spreadsheets, too many manual journal entries, manual account and bank reconciliations, decentralized document storage and version control, and hard copy report distribution are key indicators that a company is not fully leveraging available technology. We work with finance and IT leadership to validate, prioritize and pursue opportunities to use technology more effectively.
SAP BusinessObjects Enterprise Performance Management solutions, especially leveraging: SAP BusinessObjects Planning and Consolidation (BPC) SAP BusinessObjects Financial Consolidation
What we do PwC brings finance process domain knowledge along with technical implementation skills to support the implementation of CPM/EPM tools and applications in a way that is value generating to the business as well as technically sound. Recognizing that CPM/EPM efforts typically start as targeted improvement efforts, we help align CPM/EPM efforts to link strategies, metrics and financial planning with ongoing operational reporting and execution. Our objective is to help our clients achieve a best in class EPM program. We assist clients in the following areas: EPM assessments and roadmaps Measures and metrics alignment Operating model development Management and operational reporting Budgeting and forecasting improvement Driver-based and rolling forecasts Dashboards and scorecards Business analytics and business intelligence EPM standard industry practices and benchmarks EPM system selection and rollout Data architecture and management Change management Reward and compensation
Key stakeholders CIO, CFO, Controller, VP of Financial Reporting and Analysis, VP of Applications
Our capabilities around financial close and consolidation can provide our clients the following benefits: Greater confidence when certifying financial statements Lower compliance costs and less volatility in financial data Scalable processes and better information to enable proactive decision support Enhanced credibility in the market and within the organization Opportunities to pursue other strategic objectives and valueadded activities Improved staff skill, awareness and satisfaction along with lower turnover Offerings include the following: Assess existing system environment and analysis of requirements to identify best options in support of close and consolidation transformation goals Redesign closing and reporting process to standardize, streamline and shorten time to report Support system selection, conversion and implementation activities
CFO, Controller, VP of Applications

PwC offering name SAP solution/product offering SAP Business Suite SAP BusinessObjects Planning and Consolidation (BPC) SAP BusinessObjects Access Control SAP BusinessObjects Process Control
Finance Implementation and Process Transformation

We work closely with our clients to improve the effectiveness and efficiency of their finance operations. Our accounting, organizational and technology skills help enhance the core transaction processing and reporting competencies of the finance function, while strengthening its ability to support management decision making and corporate strategy. We find most traditional technical systems integrators do not focus on these areas during their implementation approach. In addition, the finance team is looking for finance and accounting technology minded individuals to partner with them in transforming their finance function. Therefore we can assist the finance integration team by providing SAP and finance business process professionals to help them lead the finance work stream of the larger integration effort, provide the extra support needed to utilize new functionality in finance upgrades, or to help with finance transformation initiatives that require a blend of both SAP and finance consulting support.
What we do Our clients often look to us to either supplement or lead the finance project stream of a larger integration project or finance transformation initiative in the key analysis, design and change management phases of the project life-cycle, even in cases where PwC is not the System Integrator. Our teams provide specialist skills in finance business processes, finance organizational models, finance performance effectiveness and the SAP technologies that support them. We will bring an experienced team to the project to work collaboratively with your team of business process experts, system integrator (SI), and finance personnel. The Finance organization and representatives of the Finance Stream of the project will be challenged to transform finance processes into the new SAP environment. Major system implementations and upgrades offer the opportunity to transform business processes to reduce costs and complexity, eliminate waste, reduce cycle times and improve management reporting. We provide the transformational support to help you achieve the changes and objectives around: Standardizing and simplifying financial processes Developing a common financial language to promote governance including standard accounting policies & procedures and a common Chart of Accounts Minimizing divergent practices (e.g., eliminating workaround processes) Improving management reporting by monitoring key performance indicators (KPIs) and key risk indicators (KRIs) to improve processes (e.g., measure to focus effort) These are the core dimensions of a high performing finance function and the key objectives sought by the CFO in building and maintaining the finance organization to not only support the company but to be an integral part of the business objectives of the company.
Key stakeholders CFO, Controller, Finance Organization

PwC offering name SAP solution/product offering SAP Business Suite SAP BusinessObjects Planning and Consolidation (BPC)
IFRS Transition
PwC has been involved in more than 1300 IFRS conversion projects globally, and has a depth and breadth of experience in the issues around the transition and the impacts that will have on the business. It is not a mere accounting issue, but rather a business transformation activity that requires detail-level changes to support the high-level accounting needs. PwC can bring its combination of finance, process and technology skills to assist in developing a effective and efficient transition over time. There are 3 key technology areas impacted by IFRS conversion/ convergence: The Financial Reporting Systems, the General Ledger, and the Subledgers/Subsystems. Companies will take different approaches to adoption, but companies may have to prioritize embedding due to cost or resource constraints. In other words, they may elect to push IFRS down into the three levels of finance technology in phases over time. Financial Reporting Systems are a must as this is a hard requirement, but embedding into the GL and subsystems/subledgers is about process efficiency.
What we do Here are a sample of SAP-based projects related to IFRS conversion/convergence: Implement multi-GAAP system utilizing SAP ERP SAP ECC 6.0 upgradeFunctional upgrade to utilize New GL Consolidation applicationNew implementation/change Implement multiple valuations functionality in SAP ERP & Business Modules New/change finance statement reports Implement segment reporting functionality Chart of Account (COA) conversion or enhancement Implement/update SAP Special Ledger Convert current SAP ERP system to IFRS leading ledger Prepare SAP data warehouse and historical data for initial year comparative financial reporting
Key stakeholders CFO, FP&A, Controller, VP of Financial Reporting
Business intelligence and enterprise information management

PwC offering name SAP solution/product offering SAP Business Information Warehouse (BW) SAP Master Data Management (MDM) SAP BusinessObjects Business Intelligence Platform
Enterprise Data Management

An Enterprise Data Management (EDM) system can help companies better comply with regulations, offer new product combinations and enhance customer service. Some potential and quantifiable EDM benefits include: Increased revenue generation from cross-selling initiatives facilitated by consistent client, product and transaction information Decreased losses through improved product information and consistent transaction information Reduced client on-boarding costs from the reuse of accurate and consistent client information during profiling Decreased risk of regulatory fines and one-time cleanup reconciliations through the alignment of internal hierarchies and consistent transaction information Enterprise Data Management is a framework of people, processes and technologies aimed at creating and maintaining an authoritative, reliable, and sustainable, accurate, and secure data environment that represents a single version of truth, an accepted system of record used both intraand inter-enterprise across a diverse set of application systems, lines of business, and user communities. PwC provides and applies a proven approach for managing master data such as customer, product, employee, locality and partner data and its complementary reference data such as product codes, country codes and foreign exchange rates. The approach in this solution offering can be applied to an environment where data must be shared or integrated across many systems; it can be implemented using a centralized model or highly federated architecture. Key enabling techniques include real-time integration, hierarchy management and integrated Operational Data Store design. We help make this vision a reality by implementing a synchronized and integrated master data platform to serve organizations everywhere they operate. Managing data across a single, common platform allows organizations to speed their operations and create a more secure environment. In addition, a unified data management system can help companies bring new products to market faster and improve collaborative planning, forecasting and replenishment processes. With our EDM solution, we can help you reduce costs and improve the quality, accuracy and consistency of data.
What we do At a high level, our capabilities encompass the following areas: Data GovernanceWork with companies to synchronize policies, standards, procedures, organization and technology for the management of data. Highly integrated with MDM services, governance provides the accountability needed to ensure MDM processes function as designed Master Data ManagementAssess master data usage, quality and requirements on your core master data including, but not limited to employee, material, customer, and vendor processes. Reengineer processes with a focus on standards, ownership and accountability, and data quality. Propose overarching master data strategy on the enterprise. Assess the need for MDM technologies and architecture and implement in accordance with our Transform Methodology Metadata ServicesDefine strategy for collection, storage, and deployment of business and technical metadata in an SAP environment. Assist client in evaluating metadata repositories and tools; determine how to integrate with SAP R/3 and SAP BW. Implement data governance into metadata strategy, or integrate with existing data governance structure Enterprise Data QualityAssess and cleanse inaccurate or inconsistent data. PwC has a proven methodology that helps clients design, implement, and sustain a DQM program Data TransformationMigrate/convert data from one or more system to SAP environment (legacy to SAP, and SAP to SAP) in line with defined data quality methodology. Activities include conversion planning, data sourcing, data mapping and transformation (including ETL development), data profiling/cleansing/reconciliation, user acceptance testing, and cutover
Key stakeholders CIO, VP of Data Management, Data Quality, Data Governance, VP of Applications
Business intelligence and enterprise information management

PwC offering name SAP solution/product offering SAP BusinessObjects Business Intelligence Platform
Business Intelligence
PwCs Enterprise Information Management professionals focus on the SAP BusinessObjects Business Intelligence applications and technologies that gather, provide access to, and analyze data and information about a companys operations.
What we do Our Business Intelligence capabilities include: Business Intelligence StrategyThis is a flagship offering where the Business Intelligence Roadmap is defined in great detail Cost-Benefit Analysis (CBA), ROI valuation and Business Case developmentHelping clients evaluate, quantify and communicate the return on the investment on their Business Intelligence initiatives BI Tool EvaluationEvaluating various technology options for different components of the DW/BI spectrum such as ETL, Database, OLAP Reporting, Operational Reporting, Dashboards, Data Quality, Data Mining and Data Governance Requirement DefinitionConducted as a part of the BI Strategy or BI implementation projects. Have also been done as a stand-alone project ArchitectureInvolves defining end-to-end BI architecture including h/w, s/w, operations, metadata, etc. Balanced ScorecardVarious scorecard and dashboard solutions based on SAP Business Object solutions and other toolsets Corporate ReportingVarious reporting solutions for the corporation, including solutions in XBRL Data IntegrationData integration solutions are primarily ETL solutions for migration of extraction purposes Knowledge ManagementManaging Knowledge stored in structured and unstructured content AnalyticsData Analysis Data and Application GovernanceDefining the operational and project governance methods for managing a Data Warehouse or enterprise Data Data Quality and Data MiningDeep statistical and Data Quality skills being used in data intensive industries such as Telcos or FS Business Intelligence Application ReviewReview of DW/BI systems built by PwC or by others
Key stakeholders CIO, VP of Data Management, Data Governance, VP of BI, VP of Applications
Performance improvement and benefits realization

SAP Improvement & Optimization

Once large implementation projects are concluded, often within six months to a year post go-live, there is a sudden reduction in the people focused on the technology as the organization moves to its steady state operating model. In organizations where the system is not supporting the business as planned, it is important to get to the root cause, before the change requests from the business to fix the system start to sink the technology.
What we do The review and improvement of existing SAP implementations includes the following services: Systems Review Governance Review Strategy Alignment Improvement Plan Assist with the implementation of the plan
Key stakeholders CFO, COO, CIO, VP of Applications
SAP upgrade
Upgrade Strategy and Planning

Building a thorough strategy that includes a business and technology roadmap allows the technology and the business objectives to be aligned so that additional technology value is delivered when promised via the SAP upgrade. Poor or improper strategy alignment and planning throughout the business and IT can jeopardize large upgrade initiatives especially those where new functionality and processes are being considered for adoption (Functional Upgrade).
Technical Upgrade
SAP technical upgrades generally focus on retaining functionality and reviewing usage of custom components. We leverage our experience and product knowledge to address the spectrum of challenges that clients face when undertaking a technical upgrade of SAP.
SAP Business Suite SAP ERP SAP CRM SAP SCM SAP SRM
What we do SAP Upgrade Strategy and Planning services from PwC include: Business Strategy CaptureCapture the key business events for the coming 2-5 years. Embed other environment influences that might have an impact on the ability to deliver the strategy. Capture the business value of the business, by process area, to identify where the business could potentially adopt standard processes and change the business, and where there are high value or differentiated business processes that should be retained and change the technology Technology Alternatives AssessmentIdentify alternative technology deployment models that fit within the needs of the business. Identify the risks and benefits of the different approaches, so that they can be assessed Resource Constraint AssessmentDevelop a view of the resource requirements for the determined approaches and identify constraints, strengths and weaknesses. Identify alternative solutions to the resource constraints and the financial impact of the alternatives Technology Roadmap DevelopmentDocument the agreed technology roadmap. Communicate the roadmap to gain buy-in and executive sponsorship. Establish a periodic review mechanism that can measure the attainment against the roadmap and the assess the risk profile of the technology initiatives against the roadmap, to highlight any changing risk profile that might be an early indicator of future problems Business case, ROI analysis, and cost analysis for the upgrade Project plan creation for the SAP upgrade Review the selection of SAP components for the upgrade Review the risk assessment and mitigation plan to determine appropriateness Technical Upgrade services provided by PwC include: Upgrade Assessment Upgrade Planning and Blue Print Upgrade Realization Upgrade Support of SAP Business Suites and components
CIO, COO, CFO, VP of Applications
SAP upgrade
Functional Upgrade
SAP functional upgrades focus on driving business performance and reducing system complexity with new functionality to be implemented as part of the upgrade. We leverage our experience and product knowledge to address the financial, operational, technical and compliance challenges that clients face when undertaking a functional upgrade of SAP. Our SAP practice offers deep experience upgrading SAP ERP solutions leveraging a value-based mix of onsite, onshore and offshore consulting resources together with PwCs Global Delivery Centers (GDC). Leveraging our experience from past clients, we have successfully upgraded multiple clients SAP environments to the latest version. We offer services from comprehensive upgrade estimations and assessments, to full cycle implementations to unique advisory services.
What we do Functional Upgrade services provided by PwC include: EvaluationScoping, cost analysis, stakeholder analysis, business case development, review the risk assessment and mitigation plan to determine appropriateness, design process and procedures for monitoring project quality and planning, etc. Project preparationOrganizational hierarchy & business blueprint definition, Assist in project plan creation, conduct interviews for determining the core team composition Business blueprint designBaseline configuration, communication plan, training materials etc. Realization buildPerform conversion, integration testing, transition plan, change assessment etc. Final preparation, transition and go liveProject checkpoints, mock testing, cutover etc. SustainEstablishing continuous improvement programs to enable monitoring of benefits realization, and creating mechanisms to ensure new processes are followed and the quality of master data is maintained
Treasury
PwC offering name SAP solution/product offering SAP ERP Financials/ SAP Treasury Cash and liquidity management In-house cash Treasury and risk management Bank communication management Integration package for SWIFT
Corporate Treasury Effectiveness

The team assists our clients with the optimization of their Corporate Treasury capabilities and functions through well-designed organizational structures, properly formulated policies, controlled risk management practices and efficient information processing. We assist in all areas from advising on strategic design through participation in full-scale implementation. Our services encompass global cash management approaches, financial risk strategies, infrastructure design, development and implementation. This includes organizational structures, performance metrics, management reporting, benchmarking and system selection and implementation.
What we do When it comes to implementation, in a typically resource-constrained Treasury, external support is often a necessity. The Corporate Treasury Advisory team draws from almost 400 professionals focusing exclusively on Treasury and Financial Risk Management for non-bank Multinationals. PwC brings a broad range of skill sets from experienced team members to supplement our clients implementation team in the key areas where dedicated resources are required, including: Project ManagementLeveraging our experience with previous treasury implementations and client PMO standards, our team can coordinate and control the broad range of resources and workstreams involved with this type of project, and quickly identify and address issues Functional Treasury ResourcesDedicating experienced treasury experts with system implementation experience in activities including business process redesign, functional specification and supporting testing and training of the system Technical Integration and ConfigurationAppropriately skilled technical resources at the right times during the project to support tasks including technical design, specifications, construction, testing and integration of the system and coordinating the many technical inputs required (especially for SAP implementations) Stakeholder Subject Matter ExpertsPart time or as needed advisors to the team to cover areas including regulatory compliance, accounting and security/controls design, testing and documentation, process, technology and data-related risk management
Key stakeholders Corporate Treasurer, Controller, CFO

PwC offering name SAP solution/product offering SAP Human Capital Management (HCM)
HR Effectiveness
PwCs HR Effectiveness team helps organizations explore the potential for upgrading or replacing their disparate HR systems with SAPs integrated HR technology solutions. Such integrated technology can automate the processes, measurements and analysis required to achieve transparency into business operations, decrease workforce operating costs, and provide the information required to make critical talent management and compliance decisions on a global basis.
What we do
Technology is a key enabler of every HR transformation. Many HR organizations with sound strategies fail to execute because they lack the integrated global technology required to streamline HR service delivery, link HR data to business operations and provide value added workforce analysis and reporting on an enterprise-wide basis. Complex global organizations often house disparate HR systems, and struggle to align their technology strategies with their overall HR management organization and processes. Many complex global businesses find it difficult to determine how many people they employ at a given time, the talent/skills/ availability associated with their employees, or the depth of succession at senior levels of the organization. Absent integrated HCM capabilities, many do not have the data management or analytics capabilities to understand the workforce, access information about talent on a global basis, or even to generate accurate reporting around compensation and benefits. As business and technology advisors specializing in human resource services, we assist our clients across all stages of SAP HCM based transformation efforts via performance improvement consulting programs/projects and staff augmentation efforts in the following areas: Definition of an integrated future state HR services strategy that enables targeted business strategies and takes advantage of demonstrated leading practices Conducting a current state analysis and identifying key gaps between the current service delivery approach and future state requirements to define and prioritize new SAP HCM enabled services Designing the required HR service delivery model and processes that drive the business case value proposition for enabling HR transformation with SAP HCM and other point solution capabilities Building, configuring and installing the new delivery model, including implementation of SAP enabled process transformations, SAP HCM employee/manager self-service, HR shared services, HR centers of excellence, and value-added enterprise communication and change management plans Defining workforce analytics and performance dashboards enabled by SAP HCM services that are normalized for comparison and workforce management prioritization efforts Implementing benefit realization plans and validating compliance and regulatory controls on global basis Additionally, we bring forward leading capabilities in collaboration with our SAP Partner relationships to enable value-added SAP HCM Planning, Blueprinting, Realization and Optimization services. Highlights of these capabilities include: Proprietary SAP HCM specific program planning, launch and realization tools proven across industries and geographies Proprietary software accelerators, Legacy-to-SAP conversion tools, and SAP HCM specific program augmentation tools supporting SAP Payroll Services, SAP Talent Management Services, and SAP HR Shared Service Production Support Customized HCM training and standardized curricula across all HCM components and product knowledge levels in support of new SAP HCM implementations, SAP HCM upgrades, and specialized SAP HCM component areas.
Key stakeholders VP of HR, HR Shared Services, VP of Applications

PwC offering name SAP solution/product offering SAP BusinessObjects Business Intelligence Platform
Saratoga Workforce Intelligence

Our clients are voicing the need for a workforce analytical solution to help those HR organizations that are under increasing pressure to: demonstrate alignment of workforce and HR strategy to business objectives; show the effectiveness of workforce management programs; engage the workforce to support objectives; report & address business issuestalent acquisition, talent management and voluntary turnover of pivotal talent; demonstrate the strategic value of the HR organization; and enable workforce planning. PwC Saratoga Workforce Intelligence provides a benchmarking and analytics solution for HR professionals utilizing the SAP BusinessObjects Business Intelligence platform. The solution provides access to PwC Saratoga propriety data that includes: >400 KPIs by Industry/by function and two years of published benchmark data collected from global 1,000 companies.
What we do Human capital information and metrics are a critical component of enterprise balanced scorecard and measures of enterprise value. By combining PwCs Saratoga world class human capital content with SAPs powerful business intelligence platform we enable a faster, lower cost, and lower risk approach that provides HR leaders better insight to make critical human capital organizational decisions. PwC can assist in the following areas: Saratoga Services (HR/workforce effectiveness, metrics definition, data dictionary, benchmarking Saratoga Workforce and metrics consulting Saratoga Metrics alignment and linkage methodology Data Warehousing (assessments, data marts, Saratoga metrics data dictionary) Data Management (data quality, enterprise data management and optimization) Scorecard and dashboard design PMO & governance Pilot and implementation
Key stakeholders VP of HR, HR Shared Services VP, VP of Applications
Tax
PwC offering name SAP solution/product offering SAP Business Suite SAP BusinessObjects Planning and Consolidation (BPC)
Tax ERP and Data Services

The Tax function has some of the most stringent regulatory compliance requirements in the organization, and as such, has significant information requirements. Tax is often the largest consumer of data from across the enterprise information systems landscape. However, Tax has traditionally had very little input into the design and configuration of the ERP and other financial source systems from which they obtain data. This results in inefficient tax processes with significant manual effort to obtain data at the level required to meet the organizations tax reporting requirements (e.g., legal entity, tax jurisdiction) The amount of time spent manually managing data often leaves little time for more value-added planning and analytical activities. PwCs Tax ERP and Data Services offering helps companies address operational inefficiencies by leveraging their supporting technology and data infrastructure to better manage their information assets. We provide value to our clients by defining tax as a horizontal workstream within an SAP implementation and understanding the various tax integration points across the information lifecycle (from creation in source systems, through reporting/analysis, to ultimate retirement). This approach allows us to develop solutions and approaches to tax sensitizing key information.
What we do PwCs capabilities related to Tax ERP and Data Services include: Tax Integration Services for SAPThe integration of tax requirements (both direct and indirect) into the overall SAP solution architecture. These services can be provided in support of a new implementation, a functional upgrade or a system consolidation. We work with the Tax function to define global tax requirements, map them to the SAP blueprint and then work with the broader functional and technical teams to make sure they are implemented appropriately. Examples of key tax integration activities include: - Alignment of the tax legal entity structure with SAP org structure (e.g., company code=legal entity) - Tax sensitization of the physical supply chain (e.g., org structure and inter-company process supports transfer pricing, sales/use tax and VAT scenarios) - Tax sensitization of the chart of accounts - Tax sensitization of project planning and execution to capture key tax relevant expenses and capitalized costs - Design and configuration of Fixed Asset module to address federal and state income tax requirements as well as property tax requirements - Define processes for capturing revenues and expenses at the appropriate jurisdictional level, as required by state and local tax authorities - Defining processes for managing the companies withholding and reporting obligations under the Internal Revenue Code (1099 and 1042) Tax Integration Services for Financial ConsolidationThe integration of tax requirements into the solution architecture for the financial consolidation system. In many cases, this is SAPs Business Planning and Consolidation (BPC) application, but this can also be done for nonSAP systems such as Hyperion. Examples of key activities include: - Implementation of a legal entity hierarchy/roll-up - Tax sensitization of the consolidation chart of accounts - Defining inter-company eliminations at the appropriate level - Defining adjusting/closing entry processes that reflect these adjustments at the right entity level and assurance that these entries get pushed back to the source systems - Automation of data collection from foreign subsidiaries - Defining needed reports and extracts for tax provision processes
Key stakeholders CFO, VP of Tax, Controller, CIO
Tax
PwC offering name SAP solution/product offering SAP BusinessObjects Business Intelligence Platform SAP Business Information Warehouse (BW)
Tax Data Management

Tax reporting is a highly manual process because of the complexity of tax reporting, and the breadth and depth of data needed to support the various tax deliverables: Tax Accounting, Tax Compliance, Tax Planning and Audit Defense. It is common to see Tax functions spend up to 50% of their time performing routine data collection activities. PwCs Tax Reporting and Analytics services are focused on helping companies develop solutions to enhance the acquisition, management and analysis of tax data, leveraging SAPs information management and business intelligence tools.
What we do PwCs capabilities related to Tax Reporting and Analytics include: Data AcquisitionThe design and implementation of solutions to facilitate data collection in support of the Tax function. This deals primarily with the acquisition of data from SAP and supporting systems, as well as the transformation and consolidation of that data into format benefiting Tax, Examples of key activities include: - Data integration/ETL - Workflow management - Data quality management Data ConsolidationThe design and implementation of a centralized a data repository in support of the Tax function. This often comes in the form of an information cube or data mart in SAPs Business Warehouse. Examples of key activities include: - Data modeling - Metadata management - BW Info Cube and Data Marts for Tax - Business Objects Universe for Tax Reporting and AnalyticsThe design and implementation of a tax reporting solution leveraging SAPs business intelligence tools. Examples of key activities include: - Reporting strategy - Report design and development - Dashboards/visualization
Key stakeholders CFO, VP of Tax, Controller, CIO, VP of Information Mgt/BI
Tax
PwC offering name SAP solution/product offering SAP Data Archiving SAP Data Retention Tool (DaRT) SAP Netweaver Information Lifecycle Management SAP Business Information Warehouse (BW)
Data Retention and Archiving for Tax

Audit defense can present significant challenges to SAP clients because data required to support information requests from tax authorities can sometimes reach back 10 years or more. Often the transactional details have been scattered and the data is no longer resident in the live system or resides outside of the SAP ecosystem (e.g., legacy systems). Due to the nature of SAP archiving, it is often difficult to access and retrieve archived data in a timely and efficient manner, as required by various taxing authorities. Worse yet, many companies do not consider retention of legacy systems data when they implement SAP and may not be able to retrieve the data required to support the audit request. PwCs data retention and archiving practice assists companies in defining a strategy and approach to retaining tax relevant data in support of various tax audits. Our approach involves the design and configuration of SAPs Information Lifecycle Management toolset, as well as SAP data archiving functionality and the Data Retention Tool (DART). Our approach focuses on the alignment of Taxs data retention requirements with the organizations broader data retention policies and procedures and the underlying data archiving strategy.
What we do PwCs capabilities related to Data Retention and Archiving include the following: SAP Data Retention Tool (DART) ImplementationThe design and implementation of SAPs Data Retention Tool. This is a precursor to implementing a data archiving solution. Examples of key activities include: - Defining data requirements and/or tax data retention policy - Identifying requirements gaps in standard DART data structures - Configuration of the DART tool, including programming custom data dictionary structures - Design DART views/reports for retrieving data in support of audits Data ArchivingThe alignment of tax data retention policy to SAP data archiving strategy. Examples of key activities include: - Mapping of data retention requirements to SAP archiving objects - Development of data archiving strategy, including input from Tax - Development of custom archiving objects - Defining process for identifying and managing data under legal hold Legacy System Decommissioning using ILM Retention Warehouse Defining a strategy for decommissioning legacy systems while retaining the appropriate tax relevant data needed to support on-going tax audits. Examples of key activities include: - Identifying global tax data retention requirements across legacy landscape - Defining retention strategy for decommissioned data and align with overall retention policies and procedures - Development of centralized retention repository and on-going reporting and access solution using SAP BI/BW functionality - Development of mock audits to test adherence to data retention policy and procedures
Key stakeholders VP of Tax, Office of General Counsel, Records Management, CIO
Tax
PwC offering name SAP solution/product offering SAP Business Suite
Value Added Tax Services

Value Added Taxes (VAT) are assessed in most countries in the world and impacts anywhere between 25%-40% of the aggregate business (AP and AR). Compliance and reporting across the globe is complex and can involve extensive and detailed decision support from purchasing and sales managers, data entry personnel and indirect tax professionals. The time spent on decision support along with indirect tax determination errors can seriously impact a companys cash management position, including: sales responsiveness, periodic delays in recording sales (day sales old), interest lost, penalties on overdue payments, and fines from tax authorities for incorrect or late report filing. SAP has functionality for supporting your VAT that, if not configured correctly, can lead to significant configuration and IT support costs.
What we do Sound Organizational structure support responsiveness and integrationOrganizational responsiveness from a systems perspective will be greatly enhanced if the indirect tax systems are streamlined and common so that the entity structuring is limited to additional application configurations and data migration instead of multiple applications, hardware, integration, configurations and reduced data integrity. This may also lead to reduced cost of system licenses and long-term implementation and integration costs Streamlining Sales, Buyers, AP, AR, finance and systems support Fewer indirect tax determination affected systems, particularly those without indirect tax determination functionality, will require fewer systems support staff. Increasing the functional capacity of systems for determining indirect taxes will also decrease FTE support requirements Improved controlsMore transparent automated and manual indirect tax affected process created by fewer variant and not fit-for-purpose systems will allow for greater controls over those processes. This may result in an increased confidence in transactional data integrity and completeness, which can be more easily tested by data assurance tools Maximizing insight and cash management opportunitiesBy having fewer systems dealing with indirect taxes the possible loss of data integrity should reduce and the depth of data available should increase managements insight into their indirect tax position at any given point in time, improving their capacity to respond tactically to cash management issues
Key stakeholders VP of Tax, Logistics/Supply Chain, Import/Export Compliance teams
Tax
PwC offering name SAP solution/product offering SAP Business Suite Third party tax solutions: Vertex Sabrix Taxware
North America Indirect Tax Services

The US and Canada assess an indirect tax as well, but the tax is different from the VAT tax, especially in the US. Since US tax is much more decentralized than VAT with over 70,000 tax jurisdictions, many companies will integrate a third party tax package such as Vertex, Sabrix or Taxware with SAP to support their North American Indirect Tax Requirements. Some of the services we provide related to SAP implementations are: Implementation AssistanceProvide Indirect Tax Subject Matter Expertise and assist in the integration of SAP with a third party tax package; Diagnostic TroubleshootingReview of existing tax indirect tax related processes in SAP such as Purchase Order, AP Invoice, Order Entry, and Invoicing; Detailed DesignPreparation of specifications for SAP indirect tax-relevant configuration, programming, interface, reporting, data conversion, and change management requirements; Tax Decision-MakingDevelop new or review current tax decisions for or map existing tax decisions to the data elements recognized by the tax engines to be used by SAP; DevelopmentSupport and verify the development of the user exit changes defined in the design phase, confirm set up of master data, and configure tax decisions in tax engines; Post-Production SupportAssistance with post go-live troubleshooting and remedies for all tax-relevant processes; and Knowledge TransferDevelop knowledge transfer plan for the maintenance of all tax-relevant aspects of implementation, standard operating procedures, and user guides for tax application requirements. We also provide training support to transaction processing personnel and tax application knowledge transfer to tax department personnel.
What we do Define the companys North American indirect tax requirements Analysis and design of the Future SAP/Tax Software Integration Analyze processes to envision tax decision logic using information capture Build tax decision logic and decision matrices Assist in the development of the SAP/Tax Software Integration Implement SAP/Tax Software Integration
Key stakeholders CFO, VP of Tax, Controller, CIO, Logistics/Supply Chain, Import/ Export Compliance teams
Assessment services
Independent Verification and Validation

IV&V Projects are investments in project outcomes. Large-scale technology based change initiatives stretch an organization, its people and processes. These engagements validate that all of the required project steps are successfully completed, risks to the outcomes are correctly assessed and mitigated, and that benefits outcomes are measured so that the degree to which the business case of the project was accomplished. The goal is not to audit the project historically but to provide an assurance type function that works with the project in real time that can assist in course corrections in a timely manner.
ERP Project Assurance

Many organizations that have undertaken business transformation projects involving the implementation of ERP systems experience budget overruns, missed deadlines, and the inability to deliver benefits are common problems. In fact, according to a Gartner August 2008 report, between 20% and 35% of all ERP implementations fail and up to 80% exceed time and budget estimates. Companies in the middle of major change initiatives involving ERP systems are now concerned about the investment, the return and the impact of the project on their ability to remain competitive and profitable during these tough times. Transformation projects begin with the best intentions, but require a level of capital commitment and management oversight that is generally beyond anything in the companys previous experience.
What we do The IV&V activities follow PwCs Systems Implementation Assurance (SIA) methodology. Our SIA methodology aligns with the IEEE 1012 standard and considers implementation risk in terms of potential impact to business, project and control outcomes. SIA projects begin with an initial project risk assessment to prioritize these risk areas based on the clients environment and scope of the clients implementation. Based on this understanding, an overall risk assessment is presented to the client and a detailed work plan is developed to focus future project assurance reviews on the most relevant risk topics.
Key stakeholders CFO, Controller, Internal Audit, Risk Management, VP of Applications
PwC can help you realize the full value of transformational change by providing timely assessments performed by our independent advisors. These projects typically reveal planning, governance, or technical issues that allow management to decide on and implement critical mid-course corrections. By not identifying and correcting project planning or execution issues in a timely fashion, a domino effect is created that often causes significant project cost overruns, inefficient use of company resources in executing the project, and/or sub-optimum project outcomes. The review and improvement of in flight or existing SAP implementations includes the following services: Systems Review Governance Review Strategy Alignment Improvement Plan Assistance with the implementation of the plan
CFO, Controller, Internal Audit, Risk Management, VP of Applications
Assessment services
Real Time Control Audits

PwC performs Real-Time Controls Audits for companies undergoing major SAP implementations. Our real-time involvement and feedback during a system implementation can help clients to avoid common pitfalls associated with system and process transformation, and the costly rework typically associated with correcting system design to build in control points after going live. Our audit team works in close collaboration with the project Risk & Controls Team to provide independent and objective guidance in real-time, as controls are designed for each of the enterprise processes, minimizing the risk of audit surprises upon go live. Additionally, clients can reduce total compliance costs when automated controls are purposefully designed instead of rebuilding legacy environment manual controls.
Transaction Risk Identification & Analysis (TRIA)

TRIA is a Forensic Technology Solution service enabling clients to capture disparate transactional data; transform and enhance the quality of data into a common data model; and leverage standard and ad-hoc analysis embedded in process. TRIA allows an auditor to review a companys key sub-ledgers to identify the transactions with a higher risk profile. This service allows an internal audit team to perform both proactive and reactive risk assessments to uncover trends, patterns and other information of interest. Moreover, by examining all of a companys data, an internal auditor may test whether a control weakness has resulted in an actual control failure or whether it is simply a theoretical possibility.
What we do The scope of our services encompasses evaluating the design of controls over: Business Processes (Controls)Perform detailed analysis of the respective business processes and assess the internal control environment as well as provide a point of view on the efficiency of the underlying processes and assess the internal control environment User Security and Segregation of Duties (SOD)Evaluate access to sensitive financial transactions and SOD Information Technology General Controls (ITGC)Evaluate the key ITGC controls underlying the new SAP environment Data Conversions and InterfacesAssess the controls in place for the conversion of data and interfaces from legacy systems to SAP Additionally, we review each of the above four areas for process efficiencies and simplifications. TRIA is a service provided by a knowledgeable team of PwC forensic technology specialists using a combination of tools and third party data sources: Utilizes a XBRL GL compliant data model that facilitates analysis of data from various ERP systems Utilizes USPS Address Standard and name and address cleansing and matching capabilities to improve data quality Interacts with outside databases and third party software resources providing information about known fraudulent names/addresses, highrisk entities, politically exposed persons, invalid SSN, etc. Customizable matching and pattern detection algorithms may be tuned to a particular clients needs Configurable clustering engine to expose links between seemingly unrelated parties Ability to handle large amounts of information permitting multiyear analyses Provides for risk ranking of transactions to allow auditors to target their sampling on higher risk transactions Comprehensive reporting delivers over 150 standard reports to provide immediate value to the internal audit team Provides a team of specialists with the ability to develop ad-hoc reports/ analyses to target specific issues
Key stakeholders CFO, Controller, Chief Accounting Officer, Internal Audit
CFO, Chief Compliance/Risk Officer, General Counsel, Internal Audit Director
Managed services
Application Managed Services

The IT future holds exciting promise, but many businesses and customers are concerned with their ability to keep pace with change. A new wave of innovation in business process applications, as well as Web 2.0, is resulting in a tighter market for the best IT workers. In order for your IT systems to support business performance and innovation, you need IT skills and experience that you can rely on to deliver excellence. We can assist your organization to reduce IT total cost of ownership, lower risk, and improve performance. Application Managed Services at PwC have a Proven Track Record100% of clients have stated that they are satisfied, 80% of clients have extended or expanded business. Delivered via PwCs Global Delivery Centers (GDC): Mixture of onshore and offshore client teams Mission: To deliver premium, high quality, cost effective ERP services and solutions to our clients >250 projects executed for global clients >300 offshore delivery solution specifics (methodologies, templates, checklists, guides) CMMI L-5 rated processesfurther demonstrates repeatable quality and mitigates risk to our clients
What we do We complement our experienced on-site and lower-cost off-shore/on shore development and integration solutions with post-implementation support and maintenance of enterprise and business process applications. Our flexible Applications Management Solution can encompass Level 1 Help Desk support services, including on-going application patching, testing, break-fix and end-user issue resolution. We help resolve issues with core ERP applications such as SAP and support of third party bolton applications, interfaces and enhancements. Our managed services solutions help manage large, complex, highly integrated applications. Maintenance & Upgrade Custom Development Exchange Infrastructure Automation System & Infrastructure Application Monitoring Security/Authorization Infrastructure & Landscape Business Process Monitoring Roll-out
Who to contact at PricewaterhouseCoopers

Our SAP leaders bring the power and experience of our fi rm to help you put a plan in place, and then assist with the execution of the plan. It is what we do best. Please contact any of us to discuss your current or upcoming SAP initiatives.
West Cornel Nolte 10 Almaden Blvd Suite 1600 San Jose, CA 95113 408.817.5163 cornel.nolte@us.pwc.com
Midwest Tripp Davis One North Wacker Drive Chicago, IL 60606 312.298.3673 tripp.davis@us.pwc.com
Midwest Dave Erickson One North Wacker Drive Chicago, IL 60606 312.298.2036 dave.erickson@us.pwc.com
National SAP Practice Leader Jacqueline Olynyk 300 Madison Avenue New York, NY 10017 646.471.8840 jacqueline.olynyk@us.pwc.com
Northeast Chris Fynn 300 Madison Avenue New York, NY 10017 646.471.1266 christopher.c.fynn@us.pwc.com
Northeast Joe Rizzo 300 Madison Avenue New York, NY 10017 646.471.2282 joseph.rizzo@us.pwc.com Northeast Luis Orama 185 Asylum Street Hartford, CT 06103 860.241.7171 luis.m.orama@us.pwc.com
West Andy Williams 350 S Grand Avenue 49th Floor Los Angeles, CA 90071 213.356.6982 andrew.m.williams@us.pwc.com
Northeast Doug Hurley 185 Asylum Street Hartford, CT 06103 860.241.7148 douglas.s.hurley@us.pwc.com Northeast Ram Nagarajan 400 Campus Drive Florham Park, NJ 07932 973.236.5392 sriram.nagarajan@us.pwc.com Northest Robert Clark Philadelphia Commerce Philadelphia, PA 267.330.2497 robert.h.clark@us.pwc.com
Southwest Charles Marx 1850 North Central Avenue Suite 700 Phoenix, AZ 85004-4563 602.364.8161 charles.a.marx@us.pwc.com
Southwest Venkatesh Jayaraman 2001 Ross Avenue Suite 1800 Dallas, TX 75201 214.754.5158 venkatesh.jayaraman@us.pwc.com Southwest Zahid Habib 1201 Louisiana Suite 2900 Houston, TX 77002 713.356.5925 zahid.habib@us.pwc.com
Southwest Mickey Roach 2001 Ross Avenue Suite 1800 Dallas, TX 75201 214.756.1635 mickey.roach@us.pwc.com Southwest Jerry Lewis 2001 Ross Avenue Suite 1800 Dallas, TX 75201 214.754.7425 jerry.w.lewis@us.pwc.com
Southeast Reggie Walker 10 Tenth Street Suite 1400 Atlanta, GA 30309 678.419.1828 reggie.walker@us.pwc.com
Southeast Greg Pillay Corporate Center Three at International Plaza 4221 W. Boy Scout Blvd. Suite 200 Tampa, FL 33607 813.222.7030 gregory.k.pillay@us.pwc.com
www.pwc.com/us/SAP
The information contained in this presentation is provided as is, for general guidance on matters of interest only. PricewaterhouseCoopers is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. Before making any decision or taking any action, you should consult a competent professional adviser. 2010 PricewaterhouseCoopers LLP. All rights reserved. PricewaterhouseCoopers refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity. MW-10-0272

Adding Value Through Innovation: Summary of PWC'S Sap Capabilities and Service Offerings

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Adding Value Through Innovation: Summary of PWC'S Sap Capabilities and Service Offerings

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Adding value through innovation

Summary of PwCs SAP capabilities and service offerings

PricewaterhouseCoopers LLP 300 Madison Avenue New York, NY 10017

Jacqueline Olynyk, National SAP Practice Leader

Our value proposition:

Our SAP practice:

Human capital management

Governance, risk and compliance

lobal system imple

SAP-enabled enterprise transformation

Implementation Strategy and Planning

Key stakeholders CIO, COO, CFO, VP of Applications

SAP-enabled enterprise transformation

SAP Enterprise-Wide Systems Implementation/Integration

Key stakeholders CIO, COO, CFO, VP of Applications

SAP-enabled enterprise transformation

Project Management Support

Key stakeholders CIO, COO, CFO, PMO, VP of Applications

SAP-enabled enterprise transformation

Key stakeholders CIO, COO, CFO, CHR, VP of Applications

SAP-enabled enterprise transformation

Enterprise Asset Management

Key stakeholders VP of Operations, VP of Maintenance, CFO, CIO, Chief Nuclear Officer

SAP-enabled enterprise transformation

Key stakeholders CIO, CCO, CMO, VP of Sales/ Services, VP of Applications

SAP-enabled enterprise transformation

Supply Chain Effectiveness

Key stakeholders CIO, VP Supply Chain, VP Business Applications

SAP-enabled enterprise transformation

Supplier Relationship Management

Key stakeholders CIO, VP Sourcing, VP Procurement, VP Business Applications

Governance, risk, controls and compliance

CFO, Controller, CIO, Internal Audit, Risk Management, VP of Applications

Governance, risk, controls and compliance

SAP BusinessObjects Access Control Implementation

SAP BusinessObjects Process Control Implementation

SAP BusinessObjects Process Control

CFO, Controller, Internal Audit, Risk Management, VP of Applications

Governance, risk, controls and compliance

Worldtrade Management Services

Enterprise Risk Management

SAP BusinessObjects Enterprise Risk Management

CEO, COO, Chief Compliance or Risk Officer

Governance, risk, controls and compliance

Climate change and corporate sustainability

Key stakeholders COO, CFO, CSO (Chief Sustainability Officer)

Finance transformation and implementation

Financial Planning, Reporting, Budgeting, and Forecasting

Financial Close and Consolidation

CFO, Controller, VP of Applications

Finance transformation and implementation

Finance Implementation and Process Transformation

Key stakeholders CFO, Controller, Finance Organization

Finance transformation and implementation

Key stakeholders CFO, FP&A, Controller, VP of Financial Reporting

Business intelligence and enterprise information management

Enterprise Data Management

Business intelligence and enterprise information management

Key stakeholders CIO, VP of Data Management, Data Governance, VP of BI, VP of Applications

Performance improvement and benefits realization

SAP Improvement & Optimization

Key stakeholders CFO, COO, CIO, VP of Applications

Upgrade Strategy and Planning