KARTIK SHARMA

E-Mail: sharmakartik705@gmail.com ~ Mobile: +91-8626871580 / +91-9872496198 Seeking assignments in the areas of Hardware & Networking / Solution Delivery / System Administration with an organization of repute Industry Preference: IT & Telecom Location Preference: Anywhere in India Profile Summary A competent professional with over 3 years of experience in the areas of System Administration, Networking and Technical Support. Experience in analyzing, assessing IT requirements, framing policies, procedures and strategies, aimed at enhancing operational performance by utilizing IT-based solutions. Deft in networking activities including requirement gathering, systems analysis, application design, development, implementation and customization (as part of post-implementation support to the client). Gained exposure in installation of all type of Software & OS and installation and configuration of workstation for different applications. Insightful knowledge in network planning & implementation (LAN, WAN), systems / server administration, maintenance of hardware, user account administration and setting up of VPN & Lease Line services. Good knowledge in communication field like MS, BTS, BSC, MSC, Connectivity. An enterprising leader with the ability to train and motivate teams in optimizing their performance levels. Core Competencies Network Management Planning, designing, installing and configuring LAN/WAN as per organisational requirements, governed by communication protocols and designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan Installing and configuring Operating Systems, Application Software, Anti-Viruses & Hardware Systems Administration Overseeing installation of Mainframe and Application Software under multi-platform environments, deployment of servers, disk quota management and distributed file systems, network, etc. and monitoring the same Installing and configuring Operating Systems, Application Software, Anti-Viruses & Hardware Technical Support/Troubleshooting Addressing and resolving performance bottlenecks and ensuring maximum network uptime Assisting in design & implementation of Servers, network problems and conflicts Customer Support Installing and configuring network printer and other hardware devices like PCs and Print servers Extending high-end technical support on various Servers and ensuring high customer satisfaction levels through prompt redressal of their problems Employment Details Jul11 till date: S.N. International Pvt. Ltd., Delhi as Desktop Engineer / Networking Engineer Nov10 Jun11: T.B.S.S., Mohali as Customer Care Executive Oct09 Oct10: Mezon Technologies Pvt. Ltd. as Service Engineer Key Result Areas Designing Analog, Digital and Power Supply Circuit of both regulated and SMPS

Monitoring Servers in the Data Center physically and reporting for any Amber LED Overseeing Syslogs after logging in to the server and reporting it to the Seniors Capturing the MP logs as required by solution center Sharing the MP logs and Syslogs with solution center via mail Sending File System Report having details about the usage of file system of all critical servers

Working on Telnet, FTP, X-Windows, Rloging systems Providing BMS Report having details about UPS Voltage and Temperature

Education

Pursuing MBA (IT) from Sikkim Manipal University

B.Tech. in Electronics and Communication from Punjab Technical University, Jalandhar in 2009 with 73% Academic Project and Training Undergone: o 6 months training in Networking at NIIT Dharamshala o 2 months training at B.S.N.L. Palampur o 4 months training as a RF Engineer from Simtech Institute, New Delhi Made Voice and Data Communication Using IR/OFC Project at college

IT Skills

Well versed with Networking (N+), MS-Office, Linux, Cloud Computing, Internet Applications and Windows

Certification

N+ Certification Java Certification Course

Extramural Engagements

Served as Volunteer in various activities in the college Actively participated in various Quiz Competitions at college Participated in various Youth Festivals

Personal Details Date of Birth: Languages Known: Address: 30th January 1985 English, Hindi and Punjabi RZ - 35, Old Rajapuri, Uttam Nagar, New Delhi - 110059