MARIE STOPA

6234 Tackawanna Street, Philadelphia, PA 19135  (215) 626-2640  mstopa@bestjobcandidate.com

Customer friendly receptionist with strong interpersonal skills and a broad range of expertise in office
management, sales, and negotiation eager to acquire a position in a related field of expertise, and contribute
several years of knowledge gained through exemplary service for several prestigious establishments

QUALIFICATION PROFILE

 Highly motivated professional with proven problem solving, analytical, and creative thinking abilities
acquired from several years of working in a variety of office related professions.
 Results-oriented, detailed professional with comprehensive accounting experience. Background
includes promotions to positions of increased responsibility.
 Maintained a high standard of conduct and performance whilst demonstrating leadership and multi-
tasking abilities through managing a learning center and presenting oral presentations.
 Computer Proficient: Skills in a variety of office related software including Microsoft Office (60 wpm),
Visual One, Oscar IV, and Navinet.

PROFESSIONAL ACCOMPLISHMENTS AND EXPERIENCE

HOTEL RECEPTIONIST  MARRIOTT EXECUSTAY – 2007-Present

 Successful in assisting over 100 hotel guests daily in performing tasks such as handling customer

inquiries, solving billing problems in addition to checking guests in and out of the hotel.
 Accountable for responsibilities such as handling invoices, incoming mail, processing check requests,

cash, and credit card orders.

 Demonstrated strategic problem-solving abilities by resolving guest complaints in a respectable manner

as well as answering any telephone calls in regards to billing technicalities.

 Commended for excellent customer relations, timekeeping, and attendance record ultimately earning a

promotion to Accounts Manager.

OFFICE MANAGER  (EMPOWERED LEARNING CENTERS) – 2007- 2008

 Displayed excellent communication skills by conducting small classes educating staff on Learning

Strategies in addition to presenting oral presentations to pediatricians.

 Developed a significant amount of original marketing strategies for promoting the innovative AD/HD

testing procedure such as advertising on the Internet, creating flyers, posting ads in newspapers, as well
as advertising in various doctors’ offices.
 Assisted in providing younger patients with medical examinations such as physical exercises performed

in a sensory motor integration gyms, vision assessments, as well as eye focusing techniques,
 Performed numerous office procedures such as making appointments, answering phones, and creating

excel, word and access documents.

EDUCATIONAL BACKGROUND

 Star Technical School – Voorhees, New Jersey 2005-2006 MEDICAL ASSISTANT GPA: 4.0
 Swenson Skills Center – Philadelphia, Pennsylvania 1985-1986 BUSINESS MANAGEMENT: GPA: 4.0

REFERENCES AVAILABLE UPON REQUEST