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ABSTRACT

Although phenomenon of advertising is researched for several decades but intercultural advertising is rather new scope of research. One of the key elements that characterise culture is cultural values. The paper proposes two different points of view towards cultural values and their impact on advertising as one of marketing elements. Therefore, the aim of the paper is to reveal how stability of cultural values can impact strategy of advertising. Cultural values doubtless affect both: customer behaviour and marketing solutions of advertising. Thus cultural values are the crucial element while making decisions concerning with segmentation and positioning. Two different approaches regarding stability of cultural values are represented in scientific literature. Some authors believe that within changing environment mutations of consumption appear, respectively, cultural values undergo changes as well. This means that some values are changed with the other ones. Despite of this, some of scientists highlight that values are basis of culture, so they cannot change. Impact of these two approaches on advertising is revealed in the paper.

INTRODUCTION TO THE TOPIC he advertising business has become such an important factor in the economy in many countries, especially in the United States, that it also changes the economy itself, society, culture, and the political system. The stimulation for the demand of products and services helps the economy grow stronger and stronger. New inventions become known much faster and can establish their spot in the sales figures of the economy. If there are more people buying these products the overall costs will drop and the product will become cheaper for the customer which raises his willingness to buy even more. On the other hand advertisements are very expensive and some economists believe that these costs are put on top of the actual price paid by the customer. Critics argue that advertising can also have a huge influence on society. It tells the consumers that only purchasing products makes you happy and therefore people compare each other on their belongings. Women also compare themselves with the beautiful and very skinny models they see on commercials and ads. This sometimes results in eating disorders and a low self-esteem of women who dont look like these models. Another bad effect is, that minority groups, especially in the United States are portrait in a subordinate position, which settles in the minds of people. Commercials are also an important part of the income of a TV station which leads to the suspicion that a news channel might not report on an incident about a company they depend on. A lot of TV shows are also based on these commercials, and if the ratings arent good enough the show will be stopped. Only those shows which attract a lot of viewers will be shown, which is not very differentiated and put minorities like older people at a disadvantage. Advertising can also have an impact in politics. $ 467 million were spent on advertisements and TV commercials in the elections of 1998. It gives the opponents the chance to respond to charges very quickly reaching a few million viewers. But since this is very expensive only very rich people have to chance to run for a political position or at least depend on the donation of wealthier people who could have a huge impact on

democracy this way. The political issues talked about in an election are also very much simplified because the spots are only about 30 seconds long, and you cant really discuss a lot in such a short period of time. There is finally the impact advertising can have on the culture of a country. The globalized economy uses the same commercials in a lot of different countries, which leads to a break down in the differences of these societies. Children will grow up not knowing how their culture has been before in their country. It can also lead to a lot of discussion about moral values if we just think about the very controversial ads of Benetton we have discussed \ English-language advertising in India is among the most creative in the world. TV advertising (especially in the Hindi language) has made major headway in the past 10 years, especially with the advent of satellite TV. Hindi TV channels - such as ZEE and Sony TV - have fashioned themselves on lines of Western channels, and most advertising on such channels is glitzy, smart and tailored for the middle classes. Such channels have forced the state-owned channel, Doordarshan, to add spice to their programmes which, earlier, were quite drab. The importance of the Hindi-speaking market (which is also fluent in English) is borne out from the fact that STAR TV, once an all-English channel, is now rich in Hindi programmes. Even the British Broadcasting Corporation is reportedly toying with the idea of airing Hindi programmes. Most major international advertising firms have chosen local Indian partners for their work in this market. Mumbai (formerly Bombay) remains the centre of the advertising business in India. India has a diverse and growing number of daily newspapers. Since 1991, the increase of business and financial news reports in English-language and vernacular dailies has paralleled the economic reform programme and the movements of the stock markets. Most leading publications have their circulation audited by the Audit Bureau of Circulation which has an India-dedicated office in Mumbai (formerly Bombay). Leading business newspapers include Business Standard and Economic Times. Magazines include

India Today, Business India , Business Today, and Business World. In addition to advertising, other kinds of trade promotion activities are also well-developed in India. A large of exhibitions are held all over India, the most prominent ones at Pragati Maidan in New Delhi. Conferences and seminars are also widespread.

Marketing The mail service in India is slow though generally reliable. Telephone service is poor, but rapidly improving.

While private courier services are growing strongly and the telecommunications sector is opening up for a range of modern services, until goods can be ordered conveniently and delivered with certainty, Marketing will be limited to door-to-door sales. An inefficient state-owned banking system also prevents prompt transfers of funds from consumers to retailers. Credit card companies are increasingly targeting India's one million cardholders through directly-mailed offers of goods and services. The most successful direct marketers in India today are the millions of door-to-door sales representatives who visit neighborhoods and villages across India. From ice cream vendors to carpet sellers, India 's residential neighbourhoods are frequently visited by merchants offering a variety of products. Some soft-drink companies have used beauty queens to make surprise knocks on the doors! Marketing is a discipline within marketing that involves contacting individual customers' (business-to-business or consumer) directly and obtaining their responses and transactions for the purpose of developing and prolonging mutually profitable customer relationships. The term was coined in the 1970s by Lester Wunderman, who pioneered Marketing techniques with brands such as American Express and Columbia Records, and by Herb Ahrend who introduced mass direct mail advertising techniques as early as the 1940s (employing hundreds of typists in New York City to mass produce offerings, the likes of which are now done by computer and laser printer). Marketing is a form of marketing that attempts to send its messages directly to consumers, using "addressable" media such as mail and email.

Therefore, Marketing differs from regular advertising in that it does not place its messages on a third party medium, or in the public market, such as a billboard or a radio commercial would. Instead, the marketing of the service or commodity is addressed directly to the target customer. Marketing uses non-addressable media as well as addressable ones. The important thing is that it seeks a response and it is this which the recipient, usually a marketer, bases their future actions, or contact strategy, on. In fact all Marketing is done through media, it's just that many, e.g. email, telemarketing, SMS, are "addressable". It usually is not taken to include face-to-face contact. directly. For example, if a marketer sends out one million solicitations by mail, and ten thousand customers can be tracked as having responded to the promotion, the marketer can say with some confidence that the campaign led directly to the responses. By contrast, measurement of other media must often be indirect, since there is no direct response from a consumer. Measurement of results, a fundamental element in successful Marketing, is explored in greater detail elsewhere in this article. While many marketers like this form of marketing, it is sometimes criticized for generating unwanted solicitations, which are sometimes referred to as junk mail and e-mail spam. Direct selling is a dynamic, vibrant, rapidly expanding channel of distribution that has proven to be a highly successful and effective method of compensating direct sellers (independent contractors) for the marketing and distribution of products and services directly to consumers. Direct selling can best be described as the marketing of products and services directly to consumers in a face to face manner, generally in their homes or the homes of others, at their workplace or other places away from permanent retail locations. Direct sales typically occur through explanation or personal demonstration by an independent direct salesperson. These salespeople are commonly referred to as direct sellers. The strength of direct selling lies in its tradition of independence, service to consumers, and commitment to entrepreneurial growth in the free market system. Direct Marketing is attractive to many marketers, because in many cases its effectiveness can be measured

selling provides accessible business opportunities to people looking for alternative sources of income, and whose entry is generally not restricted by gender, age, education, or previous experience. It should be noted that around the world a substantial majority of direct sellers are women, and most work in their direct selling businesses on a part-time basis. A very small percentage of direct sellers are employees of the companies whose products they sell. Independent direct sellers are those individuals engaged on their own behalf, or on behalf of a direct selling company, selling products and services through personal sales contacts, and are commonly referred to in some jurisdictions as independent contractors. Essentially, this means that the company whose products they distribute does not employ these independent salespeople with each individual operating their own businesses. These independent direct sellers have an opportunity to earn profits from their business, and also accept the responsibility for the risks associated with operating a business.

The products sold by direct sellers are as diverse as the people themselves and include: cosmetics and skin care products; laundry and personal care items; nutritional products; telecommunication and technology oriented products; vacuum cleaners and home appliances; household specialties; household cleaning products; food and nutrition products; toys, books and educational products; and clothing, jewelry and fashion accessories. Direct selling provides important benefits to individuals who desire an opportunity to earn an income and build a business of their own and to consumers who enjoy an alternative to shopping centers, department stores and to the consumer products market. Direct selling offers an alternative to traditional employment for those who desire a flexible income earning opportunity to supplement their household income, or whose responsibilities or circumstances do not allow for regular part-time or full time employment. In many cases, direct selling opportunities develop into a fulfilling career for those who achieve success and choose to pursue their independent direct selling business on a full time basis.

Direct selling allows individuals to become proactive and positive about their lives instead of waiting for the economy to improve, the next salary increase or hoping for circumstances to change. Consumers benefit from direct selling because of the convenience and service it provides, including personal demonstration and explanation of products, home delivery, and generous satisfaction guarantees. Moreover, direct selling provides a channel of distribution for companies with innovative or distinctive products not readily available in traditional retail stores, or who cannot afford to compete with the enormous advertising and promotion costs associated with gaining space on retail shelves. Direct selling should not be confused with terms such as Marketing or distance selling such as telemarketing, direct mail, and direct response. Although direct selling organizations occasionally use some Marketing or distance selling techniques and technology to enhance their businesses, the primary difference between the two methods of marketing is the face to face, or personal presentation that is always an aspect of the direct selling relationship. Direct selling is the direct to home service of consumer goods cutting the middlemen in the manufacturer-distributor-wholesalerretailer channel.

SYSTEM OF DIRECT SELLING

Direct Selling encompasses:-

Classical Direct Selling Multi-Level Marketing (MLM) Referral Marketing

These are selling systems, which offer a variety of compensation plans (financial reward) and administrative systems, individual to each company. The main difference between a Multi-Level Marketing company and a Network Marketing company is the structure and benefits of the Compensation plan. Classical direct selling Independent Contractors sell products directly to a wide customer base and earn financial rebates on all products sold. In many cases, depending on the nature of products, many products are required on a regular basis bringing repeat sales and further income. New customers are sought to add to their client base. The emphasis in classical direct selling is for the independent operator to sell products to a wide base of their own customers, thereby earning rebates on all products they sell.

Multi-Level and Network Marketing These terms refer to a marketing system in which individual independent contractors recruit, train and develop a team of product users. These new independent contractors also recruit, train and develop their own team of product users, who also recruit, train and develop their own team, etc., Although there can be variations between companies, the basic concept is that any individuals sales performance can be multiplied by using the efforts of others.

The multi-level/network marketer creates a "network" of people who work directly for themselves and indirectly for the person who introduced them into the network i.e. "A" contacts "B" who contacts "C" who contacts "D", and so on. This lineage of people is (typically) called a "downline". Financial reward is gained through rebates paid on the individuals product sales, and rebates paid on his/her down line product sales. More and more classical direct selling companies now use elements of multilevel/network marketing as they recognize its potential for exponential growth. Over half of the direct selling companies worldwide, and almost all new direct selling companies, use multi-level/network marketing as a means to promote their business. However, the success of any business depends upon how well individuals "duplicate" their efforts all independent contractors whatever level - should personally be using the products and should receive and give regular training regarding products, business skills and life skills. The emphasis in Multi-Level and Network Marketing is for the independent operator to be a product user, to sell products to a small base of their own customers, and to recruit, train and develop many other product users who will also sell products to a small base of their own customers and recruit, train and develop other product users, etc.,

Referral Marketing This term refers to a marketing system in which individual independent contractors refer other independent contractors to a network marketing or multilevel organization for the purpose of selling or providing products and services. Such referrals usually take place

down to four or six levels with all referring Independent contractors earning a referral income for the products or services introduced to the marketing organization. TYPES OF DIRECT SELLING

Person-to-person selling

This is a method of direct selling where independent contractors sell services and products directly to people on a one-to-one basis in the home, office or workplace, away from a retail outlet. The business opportunity is also often presented during this meeting.

Party-Plan or Group Selling

Under this type of plan, the direct seller or retailer arranges with a friend who shall act as "hostess" to invite a group of friends for demonstrations of a product or products. In the course of this "party", orders are received for products. The "hostess' receives merchandise/products as compensation for the use of her home and her help in getting their friends together.

The party plan is a method of marketing products by hosting a social event, using the event to display and demonstrate the product or products to those gathered, and then to take orders for the products before the gathering ends.

This plan has been used primarily to sell items whose main appeal is to women, such as Tupperware itself (a food-storage system), kitchen utensils, home decor items, and similar products. Especially in the case of these items, the system of taking orders for later delivery of products has in some instances been replaced by the direct sale of items out of an inventory. Much has been made of the decline of the number of women with no employment outside of the home and its implications for the future of this form of marketing, but numerous organizations are still using it and have no plans to discontinue it. It has one of the few sectors that have women on top. They have the flexibility of choosing their working hours. It also offers a business opportunity with a little or no investment, fewer work hours and no boss. In a state where limited avenues of employment forced them to take menial jobs, it was group selling that contributed to a great deal to improving their working condition. Thanks to group selling and Marketing, the sales of AVON, an US multinational dealing with beauty products crossed Rs 1 Crore sales in quick time. There is no upper limit to what you can earn in group selling. The direct sales cosmetics market has grown 11 per cent in 2004-2005. Generally, these products are sold in group presentations (Party Plan), or on a person-toperson basis. In a Party Plan approach, the direct salesperson demonstrates products to a group of guests, invited by a host in whose home or other location the direct selling demonstration takes place.By contrast, other direct sellers will often explain and demonstrate the products they offer to consumers in the comfort of the consumers' homes, at a time, which is convenient for them. Tupperware India which is growing on a fast track year after year follows a single level method of compensation- commissions on sales generated. The party plan is largely regarded as primarily the invention of Brownie Wise, who developed it for the Tupperware company in the early 1950s.

The success of Tupperware was widely emulated. In this system, full-time commissioned representatives of the sales organization, almost invariably women, approach other women about hosting a social event in their homes during which a product will be demonstrated.

There are 2 types of direct selling1. 2. \ Single level Marketing and Multi Level marketing.

REVIEW AND RESEARCH


K S Oils is a leading integrated edible oil company and is the trusted name behind renowned brands like Kalash, Double Sher, K S Gold, among others. Our consumer brands and products in mustard oil, soybean oil and palm oil are a household name with Indian consumers who use our oils regularly as a healthy cooking medium. A leader in mustard oil in India, K S Oils today enjoys 11% market share in the overall mustard oil segment with a dominant 25% market leadership in branded mustard oil. The media is big business in India, relying on corporate advertising and the spending of the middle class. But it is hard to claim it is a public good that reaches most citizens.

Contrary to what we might think, there is an inherent tension between Indias muchhyped economic growth and its deepening democracy. Economic success has enabled a middle class to emerge, but middle class culture remains irrelevant to the many Indians left behind economically. Democracy has enabled historically marginalised sections of society to become politically powerful through sheer numbers and effective grassroots mobilisation, while the elite have tended to retreat from the political sphere. Economic growth has led to greater inequalities, while democratic growth has given a stronger voice to those who suffer from those inequalities. The media may do a good job of providing news to the estimated 300 million members of the Indian middle class in fact, coverage of political issues tends to be quite good but as long as more than 700 million Indians are sidelined from its gaze by their inability to conspicuously consume, the medias role as public service is severely limited. Indian media today must cater to the interests of readers to stay in business. The fact the media is primarily a profit-driven industry limits the scope of what it is likely to report and at times promotes trashy sensationalism in the name of news. Paris Hiltons jail term, Lindsay Lohans alcohol rehab, and Beyonces public statements fill the international news pages in some papers. Those who read papers and watch TV are often more interested in interviews with Bollywood stars than rural poverty. More people want to find out about the new iPod than Indian foreign policy. The Times of India has become a notorious example of this phenomenon. Competitors such as The Hindustan Times, The Indian Express and Hindi papers like Dainik Jagran and Amar Ujala provide a better balance of the serious and the frivolous. Yet, this often leads to inferior coverage of more important issues. The media often abdicates its role as an educator in favor of being an entertainer.

A business daily is apparently good business in India. Though The Economic Times is the clear leader, India's rapid economic growth has encouraged a sixth national contender. The emergence of small-town and rural India has similarly encouraged Hindi and otherlanguage ventures. And what is happening in newspapers is being repeated in magazines.

In April, the Financial Chronicle, from the Hyderabad-based Deccan Chronicle group, joined the contest, starting with editions in Hyderabad and Chennai with a print run of 70,000. That is less than a tenth of the circulation of The Economic Times. But India's changing demographics, and lower production costs than elsewhere in the world, make the economics of even a small business daily promising. In most mature markets there is a single leader, whether it's the Financial Times in the United Kingdom or The Wall Street Journal in the United States. That is the case in India, too. The Economic Times had average net paid sales of 750,621 in the July-December 2007 period, according to the Audit Bureau of Circulations (ABC). Business Standard was a distant second with 170,378 and The Hindu Business Line was third at 146,925. Two others, The Financial Express and Mint -- the product of a Hindustan Times-Wall Street Journal tie-up -- did not participate in the ABC audits. Mint started in February 2007 with an initial print order of around 80,000. DNA Money (a part of Daily News & Analysis -- DNA -- of the Dainik Bhaskar group) is available as a stand-alone product in some markets. And waiting in the wings is the Financial Times (FT) of London, which could be on the stands in its Indian edition as early as January. "This is like the gold rush of the mid-nineteenth century," says Pheroza Bilimoria, managing director of the Business India Group of Publications, publisher of Business India magazine. "All these new entrants hope to emerge among the winners." India's publishing environment suggests there is room for many winners. "In the business space, The Economic Times probably has 90% market share," says Ravi Bapna, a professor and executive director of the Centre for Information Technology and the Networked Economy at the Hyderabad-based Indian School of Business. "In terms of actual readership, it is pretty much the same story in India as elsewhere of having only one dominant player. But the other players still feel that the economics work out for them and that they don't need that particular kind of scale. The challenge abroad is the cost of production, which is much higher than the cost of production here. Given the low production cost, there is room for smaller players here. Whether they will sustain their

operations in the long run depends on how differentiated they can be. But one can expect some kind of M&A activity in the next two to three years." A Raft of Magazines What's happening in newspapers is being repeated in magazines. Three magazines -Business India, Businessworld and Business Today -- have been around for a few decades. According to the latest Indian Readership Survey, Business Today had readership of 416,000. Business India followed with 291,000 and Businessworld had 224,000. A newcomer, Outlook Business, launched in April 2006, had readership of 226,000. More magazines are in the works, and foreign publications are attracting the most attention. Local media house Network18 is working on an Indian edition of Forbes. The Economist has been looking for a partner. McGraw-Hill has explored publishing an Indian edition of BusinessWeek with Delhi-based Cyber Media. Calcutta-based ABP, which publishes Bengali daily Anandabazar Patrika, English morning newspaper The Telegraph and Businessworld, has tied up with Fortune to bring out a local edition. "The rush to launch business newspapers and magazines in India can be explained by the economic growth India is experiencing now," says ABP chief executive officer Dipankar Das Purkayastha. "On the other hand, the U.S. is in the grip of a recession. And there is hardly any growth in Europe." Other-language business publications also have been active. Business Standard and The Economic Times have launched Hindi editions in several cities. Writing in Business Standard on the occasion of the recent launch, editor T.N. Ninan explained: "Business Standard has launched itself today as a Hindi business newspaper ... in addition to the 33year-old English one. We have started with the New Delhi and Mumbai editions; other editions will roll out in the coming days. And we know that we will have company. Rival Hindi business newspapers, too, will enter the market in the coming weeks and months, because every market in emerging India is going to be competitive."

Ninan is correct about rivals. The Dainik Bhaskar group, which publishes Hindi daily Dainik Bhaskar, the Gujarati Divya Bhaskar as well as DNA and DNA Money, will launch a Hindi business daily soon. "We have done our research," says group director Girish Agarwaal. The initial print order is likely to be 200,000. Meanwhile, rival Dainik Jagran is also planning a Hindi business daily in a joint venture with media conglomerate Network18. The Hindi and other-language ventures are springing up because small-town and rural India is coming into its own. Spending power is moving to smaller cities. English, the language of the metro elites, is not on their agenda. But English business newspapers and magazines don't think their market is saturated. Rising Literacy Levels Newspapers are recording handsome growth in India and also in China. This has a lot to with the growth of their economies, but other reasons exist. China has only recently opened up and has developed a huge appetite for newspapers and magazines. In India, literacy levels are low, but they are rising. "Look at the total population," says Agarwaal of Dainik Bhaskar. "There are the people who can read newspapers and those who cannot. Among the people who can read newspapers, there are those who do not. In the U.S., newspaper marketers are aiming to fill that gap. In India, we also have the gap of those who cannot read newspapers." T. Venkattram Reddy, chairman of the Deccan Chronicle group, similarly implied while launching his new paper that rising literacy levels provided new opportunities. "Financial Chronicle has been crafted as a pure-play business daily to build on the aspirations of a young and prosperous India," he said. Business newspapers and magazines also appeal to publishers because they are seen as serious products in an age where content is being "dumbed down." According to a PricewaterhouseCoopers (PwC) report, "In 2007, the Indian print media industry recorded a growth of 16% over the previous year. Newspaper publishing, which constitutes 87% of the segment, grew at 17%, whereas magazine publishing, which

contributes the remaining 13%, grew at a marginally lower rate of 15%. On an overall basis, the print media industry stood at Rs. 149 billion [14,900 crore] in 2007, up from Rs. 128 billion [12,800 crore] in 2006." PwC estimated the compound annual growth rate (CAGR) for 2008 through 2012 at 13% for newspapers and 15% for magazines. The comparative estimated CAGR internationally (for 2007 through 2011) is 2.1% for newspapers and 3.1% for magazines. Among the reasons for the PwC report's bullishness about India's newspapers and magazines:

Low print media penetration. The reach of print media in India is 38%. Its reach in urban areas is 58%, substantially higher than in rural areas, at 30%.

Rising literacy rates. The number of potential readers is growing. Additionally, 359 million literate people in the country do not read any publication, which leaves further scope for improvement in penetration levels.

Increasing spending on circulation. Penetration of print media is improving owing to growing income levels and aggressive marketing. Subscription schemes have not only accelerated penetration of dailies, but also have helped push multiple dailies into homes.

Such factors have made a lot of people gung-ho about the business. Unlike in most parts of the world, readership is growing. "The overall globalization, the growing interest in India, and the sheer size of the India market is driving the foreign media interest in India," says Bapna, of the Indian School of Business. "This is no different from players from any other industry. What all the global publications are probably looking for is to get an increasing mind share of the large Indian middle class, which is becoming [more and more] global." Adds Business India Group's Bilimoria: "India is the flavor of the next few decades in other business areas. So why should publishing be left out?" Prohibitions on Foreign Ownership

India is relatively virgin territory whereas the rest of the world is saturated. But it has its challenges, too. Indian law prohibits foreign ownership of more than 26% in a newspaper or newsmagazine. The stricture applies to "news"; foreign stakes could be higher in nonnews products. In March, information and broadcasting minister Priya Ranjan Dasmunshi told Parliament that 172 foreign magazines in the specialty, scientific and technical sectors had been given permission to launch Indian editions. Many are in tie-ups with Indian partners. Not all deals will work out, however. The first such deal dates to September 2003. The Pearson Group of the United Kingdom (which owns the Financial Times, among other titles) took a 13.85% stake in Business Standard Ltd.; that deal has fallen apart. Business Standard is now going it alone. Pearson paid Rs. 14.1 crore for the stake; it is not clear how much it got back. Now, however, it has freedom to pursue new plans with Network18. Foreign media houses may have deep pockets. But they also need to make money. Purkayastha of ABP estimates that a business newspaper could need a break-even period of around five years. "Magazines would need less investment with a similar break-even time," he says. Adds Bilimoria: "The economics of publishing in India are quite different from that in the West where markets are not so price-sensitive. Overseas publishers will need to come to terms with this reality." The first challenge for a foreign business magazine or newspaper would be determining a cover price. The leading Indian business magazines are priced between Rs. 10 and Rs. 15. The cover price of Fortune, currently distributed in India by the Living Media group, is Rs. 180. An Indian edition of Fortune would not be so pricey. But it could hardly come down to local levels. The Fortunes and FTs would have to operate in niche markets. But the niches could be large. Says Bapna: "The global players will certainly focus on the higher end of the segment which, incidentally, is pretty large and underserved in India currently." And they may not be too bothered about the bottom line initially. "For the major players," Bapna says, "profitability is not a primary concern right now. I expect them to come in aggressively and compete for readership and grab market share."

The Importance of Advertising Given the low cover prices, advertising is the principal revenue stream. Magazine advertising revenues are Rs. 1,400 crore, while circulation revenues are Rs. 500 crore. For newspapers, the corresponding figures are Rs. 8,000 crore and Rs. 5,000 crore. PwC projects growth in magazine advertising revenues over the next five years at 16%, compared with 10% growth for circulation revenues. For newspapers, the numbers are further skewed, at 16% and 8%, respectively. "The primary source of revenue in the print media in India has always been advertising," Bilimoria says. "But slowly, sponsorships and associations are contributing a larger chunk of the revenue stream. It will be a while before circulation sales will contribute in any significant numbers to overall revenues." The point is not that circulation does not bring in money; as the figures show, it does. But it does not pay for itself. Every extra copy sold is an additional loss, which must be made up by charging more for advertisements. This has its own problems, particularly in the area of newspapers' resisting advertiser pressure to encroach upon editorial. The peculiar economics also make newspapers vulnerable to changes in input costs. Newspapers in India are facing a threat from an unexpected quarter: the price of newsprint, which has climbed more than 30% to $850 a ton in less than a year. An article in The Hindu, publisher of The Hindu Business Line, notes: "If newspapers in the U.S. are in crisis because their circulations are dropping, Indian newspapers will be in crisis because their circulations are rising." The newer breed of papers uses pricing as a marketing strategy, which adds to the financial challenges. The Financial Chronicle, for instance, has been launched with a cover price of Rs. 1.50, which makes it the cheapest business daily. Some newspapers have taken to offering annual subscriptions. The Hindustan Times has a cover price of Rs. 2.50, but it is available at Rs. 1 under annual schemes. The Economic Times (or the morning tabloid Mumbai Mirror) is available free with flagship The Times of India in some markets. (They are also sold independently.)

For foreign media houses it is, therefore, a clear choice. They can pursue mass markets and lose money for some years. But more so they may lose their image as prestige publications. The alternative is to offer a quality product with a high cover price. "India is definitely underserved by way of quality," says Bapna. "The coming of global players in a big way will improve the overall quality of journalism in India and also open our minds to what is happening in the rest of the world. They will put in more resources, increase journalists' wages, and get more people into the profession. In that sense, it is a good development." It will also mean casualties in coming years. Consolidation is inevitable, Bapna says. So why are so many Indian publications -- as distinct from foreign majors -- entering this bruising battle? For many it is a question of adding to their range of offerings. The Times of India has shown that it pays to offer advertisers package deals across various publications. So a Hindi and Gujarati general newspaper group like Dainik Bhaskar wants an English presence (DNA), an English business daily (DNA Money), a Hindi business daily (to be launched soon), radio, TV and the Internet. "Multi-publication advertising packages are very important," says Purkayastha of ABP. Eventually, strategies will go beyond advertising packages; all the different media will need to be integrated. Bapna thinks foreign media houses have an edge here. "In the long term, those players who are able to integrate their print with other channels like digital, web-based or even mobile and entertainment will have a clear differentiation because that is something that the Indian players have not been able to do from the ground up. That potential is waiting to be tapped," he says When Conde Nast launched its premium lifestyle magazine Vogue in India last year, it carried a whopping 168 pages of advertisements of a total 400 pages. Now, the publisher is preparing to launch its luxury men's magazine GQ and expects a similar rush of advertisers in Asia's third-largest economy, where rising incomes and growing literacy are boosting readership and revenues of magazines and newspapers. From specialist magazines on whiskey, golf and parenting, to regional-language newspapers and financial dailies, new titles are coming thick and fast in one of the few markets in the world where

advertising and readership for print media are expanding. "It's a fast growing economy and with consumption so robust and with incomes rising, it's a fertile ground for the print media," says Vivek Couto, executive director of Hong Kong-based research firm Media Partners Asia. "There is also a buoyancy in print advertising that is encouraging new launches and niche publications in particular."

K S Oils is an Indian company with international footprint and global ambitions; a leader in the edible oil market in India, it has generated a turnover of over Rs. 3,000 crores during the financial year 2008-09. The company has in the recent past successfully undertaken the growth strategy of capacity expansion, green field projects and acquisitions, thus creating an unchallenged competitive advantage. With secured raw material supply source, near to customer sales points and a robust distribution and dealer network, K S Oils is creating market and brand leadership. The company believes in its vision of Delivering Health & Prosperity; with its deep understanding of the mustard oil sector, the company today reaches out to millions of Indian consumers. It is delivering healthy cooking medium to Indian homes - ensuring good health and mental & physical prosperity for the whole family. K S Oils relentless focus on quality and hygiene has ensured that purity and freshness of mustard and other oils are preserved till it reaches the home of the consumers in every nook and corner of the country. K S Oils is a strong family of near to 3000 employees spread over its 6 manufacturing plants, marketing offices and plantations in India, Malaysia, Indonesia and Singapore. With the company registering explosive growth, opportunity for fresh and experienced talent is immense with Indian and overseas opportunities. A strong leadership team comprising of the founders and senior industry professionals have laid a robust strategy and execution deliverables for the company, thus Delivering Health & Prosperity not only to consumers but every other stakeholder employees, shareholders & investors, vendors & partners and society as a whole.

As one of Indias leading companies in the edible oil sector, K S Oils has deep understanding of agri-commodity and farmer community issues. Today, K S Oils is part of the Indian growth story using the countrys inherent strength in agricultural resources and best managerial talent to serve millions of consumers in India and abroad. Creating an Indian MNC with international footprint of knowledge, leadership and value for its stakeholders across the globe!

Over the past two decades, K S Oils has built, nurtured and continually improved upon its various brands of edible oils. As a leading FMCG player in India and a leader in the mustard oil segment, K S brands dominate the market especially in East and North East India. Recently the Company has forayed into Central and North India and the consumer response has been encouraging. Today, K S brands are trusted by millions of consumers and are delighting their palate. K S brands comprise a range of healthy cooking oil brands in mustard, refined oil and vanaspati, thus catering to the tastes and preferences of different categories of consumers. Our emphasis on 'convenience' packaging of our brands ensures that they meet the needs of consumers at every price point. All our brands have been developed on the basis of consumer feedback and preferences derived from in-depth market research. Over the years we have invested significantly in nurturing these brands in terms of quality, health, packaging and market penetration. K S has been able to create two very powerful brands in the mustard oil segment, a very significant achievement as 75% of mustard oil in India is sold loose. The companys strict adherence to quality, purity and delivering unadulterated oil to consumers has won it

unstinted loyalty from millions of homemakers who trust K S Oils products as their cooking oil partner for the whole family. Each brand in the K S basket has a distinctive positioning catered to address a specific consumer need. The Company invests significantly in creating brand awareness and consumer education; from TV commercials to health camps to promotions informing consumers of the health benefits of its products, the Company has created strong brand recall and loyalty among every Indian household. Manufacturing Process K S Oils has all its manufacturing plants located in the rich mustard growing belt of Madhya Pradesh and Rajasthan in India. The mother plant is situated in Morena and is one of the best state-of-the-art integrated manufacturing facilities in the country. This unit situated in the midst of the Mustard growing region of Madhya Pradesh is a state-of-theart plant that houses all facilities under one roof. Equipped with Kohllus and expellers to crush the oil seeds, refineries to refine the crude oil, solvent extractor, vanaspati plant and storage tanks; what makes it an integrated plant is its packaging department. The uniqueness of the packaging department is that apart from packing the products, it also produces the packing materials in-house. The Plant has a capacity of crushing 1,475 metric tonnes of mustard seed per day, making it the largest integrated mustard oil Manufacturing Plant in the country. Superior quality mustard seeds are selected for the process of manufacturing to produce the best quality edible oil. These seeds are then crushed in Kohllus and expellers to obtain crude oil, which is directly sold as crude/virgin mustard oil to suit the taste of the conventional consumers. Under further processing the remaining oil-cake is passed through solvent extractors to draw solvent oils. The solvent oil is either sold for industrial use or sent to refinery to make refined oil. In the extraction of Soybean Oil dehulled yellow soybeans of high quality are selected. These seeds are cracked and adjusted for moisture content and then subsequently rolled into flakes. With the help of commercial hexanes the solvent is extracted, which is further refined and blended to produce the best quality edible oil. The refined oil finds its place directly to the market or is further hydrogenated to generate vanaspati. De-oiled cake

obtained from the extraction procedure is either sold locally or exported to cattle/ aqua feed manufacturing companies abroad. Imported and local crude oils like soyabean and palm are refined in the refinery and sold as refined soyabean oil and refined palm oil.

The integrated process (flow chart) from raw material to finished products enables K S Oils to cater to a range of consumers depending upon the taste and budget of the customer.

The entire process

Selection of Seed: Seeds are selected meticulously for the production of best quality edible oil. Kachi Ghani or Crude Oil: The seeds are cleaned and loaded through conveyors into the crushers under controlled temperature to maintain pungency. The residue obtained from crushers is processed further in the expellers to obtain oil with less pungency. The pungent oil from the crushers and the less pungent one from the expellers are blended in a pre-defined proportion to obtain the edible oil of right pungency.

Solvent Oil: The filtrate from the extractor is sprayed with Hexane and distilled to produce Solvent Oil. De-oiled cakes formed during the process is exported to cattle feed manufacturers.

Refined Oil: The solvent oil is passed through refineries to obtain crystal clear, de-odorized oil or refined oil. Vanaspati: Hydrogenation of the refined oil produces Vanaspati. Storage and Packing: The oil produced in the crude, solvent and refined forms and the Vanaspati are sent to separate storage tanks. From the storage tanks it is routed to the packing department, where it is directly filled into tins, bottles and pouches mechanically. This state-of-the-art packing system at K S Oils not only

makes the packing attractive and durable, but also gives a profound thought to the purity of the product and health consciousness of the Indian customers. K S Oils is also concerned about the environmental safety. It has therefore adopted the Green Power Technology and has set up 34 wind mills of total 32 Mega Watt capacity to generate green energy. This green energy saves power consumption in addition to reducing cost of production. To operate a manufacturing unit of its magnitude, K S Oils has a highly efficient and skilled workforce and believes that their human resource is the key to their success. To augment the skills of its employees, K S Oils have given them the liberty to experiment with the manufacturing process resulting in high quality products. K S Oils expansion plan has 4 plants coming up in the mustard producing belts of Rajasthan and Madhya Pradesh. Also K S Oils have bought palm plantations in Malaysia and Indonesia to keep pace with the requirement of raw materials that would arise upon the plants being operational. These key steps taken by K S Oils to increase production would help the country at large to meet its growing demand and attain self-sufficiency. Also these plants would provide job opportunities to the people in the region.

Research and Development: As a leading agri-commodity and edible oil player in India, K S Oils has focused R&D initiatives on two fronts

Current production, quality and best practices Collaborating with farmers to create a bottom up R&D approach

With the aspiration to provide the best to its precious customers, K S Oils has set up to an effective R&D team with an indispensable R&D lab within the Company that envisions innovation. The team ensures the quality of the seeds and crude oil that find its way to the factory and the purity and edibility of the oil is ascertained of QC before it leaves the Company premises. The R&D team in close association with the farmers also conducts study and research to produce the best seeds. This initiative taken by the R&D team of K S Oils would help in

increasing the supply of raw material to increase productivity, which in turn would help in keeping pace with the growing demand.

Sales and Marketing: K S Oils believes in creating a strong consumer facing front end and invests heavily in creating a well oiled sales and marketing machinery. As a leading edible oil player in the FMCG segment, sales and marketing play a key role in ensuring that the corporate and products brands communicate and reach out to the customers in proper way; helping the Company in selling its strong value proposition of purity, quality and healthy cooking oil. K S Oils has developed a deep distribution network to reach out to its customers across the country. This distribution network services the urban and rural market alike. Railways being the faster mode of transport, K S Oils prefers rail to road for reaching its finished products. It also has its own depots at the major railway arrival points. For the rest of the market in the country, K S Oils has set up a network of C&F agents and Central Distribution Points. An aggressive nationwide growth is being rolled out by almost doubling the number of distributors from the current size. Today approximately 1,193 distributors and 1,85,000 retailers market K S Oils products across Eastern and Central India. As part of its sales and marketing efforts, K S Oils regularly communicates with the consumer on various platforms to increase awareness of health and healthy cooking oil medium; health camps are conducted to educate the consumer and also ensure first time trials and word of the mouth publicity. This growing awareness has widened the markets for K S Oils across India.

RECOMMENDATIONS

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^ Lecture held at Philosophicum Lech (Austria) 2002, published in Konrad Paul Liessmann (Hrg.), Die Kanle der Macht. Herrschaft und Freiheit im Medienzeitalter, Philosophicum Lech Vol. 6, Vienna: Zsolnay, 2003, p. 36-60; preprint in Merkur No. 645, January 2003, S. 1-15 ^ Lasch, Christopher: Das Zeitalter des Narzissmus. (The Culture of Narcissism), 1. Edition. Hoffmann und Campe, Hamburg 1995.

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