JESSICA MOORE CROWLEY

617.990.2236 1870 Commonwealth Avenue, Unit 4, Brighton, MA 02135 www.linkedin.com/in/jessicamoorecrowley jessica.crowley@bc.edu

EDUCATION & CERTIFICATION Master of Arts, Higher Education Administration Anticipated May 2013 BOSTON COLLEGE, LYNCH SCHOOL OF EDUCATION Chestnut Hill, MA Concentration: Student Affairs GPA: 3.9/4.0 Electives: Counseling for Higher Education; Career Development; Managing People and Organizations Certificate of Professional Coaching INSTITUTE FOR PROFESSIONAL EXCELLENCE IN COACHING Bachelor of Arts, Psychology & Education, Magna Cum Laude MOUNT HOLYOKE COLLEGE Sarah Williston Scholar (Top 15%: Class of 2004) Psi Chi: International Honor Society in Psychology (Secretary 2003-2004) September, 2009 Los Angeles, CA May 2004 South Hadley, MA GPA: 3.8/4.0

HIGHER EDUCATION EXPERIENCE Assistant Cooperative Education Coordinator January 2013-Present NORTHEASTERN UNIVERSITY, DAMORE-MCKIM SCHOOL OF BUSINESS, FINANCE TEAM Boston, MA Develop and deliver effective teaching and counseling programs that focus on educating students about careers, and enable students to develop strategies to be successful in todays global business environment Work with approximately 100 students each semester during all aspects of co-op Prepare students for the co-op assignment through one-on-one meetings, workshops and a class teaching interviewing skills, resume writing, communication skills, professional behavior, and transitioning to the workplace Assist students with issues and initiate periodic check-in with students and employers during the co-op Facilitate student reflection and goal-setting upon students return to the University, including reflection brochures Build partnerships with employers by working with executive, supervisory and human resources contacts Employer Relations Graduate Assistant August 2012-December 2012 Chestnut Hill, MA BOSTON COLLEGE, CAREER CENTER Provided career counseling during one-on-one appointments with a diverse population of undergraduate and graduate students, including resume and cover letter critiques, interview prep, career exploration, and job/internship searches and applications Organized and executed the BC Externship Program, a one-day job shadowing and mentoring experience. Expanded the program by doubling the number of participating hosts to 94, and the number of student applicants to 1040. Matched students with hosts, and provided pre-externship professional preparation workshops for students Led the production, design, and distribution of weekly Recruiting/Career Center newsletter that was sent out to undergraduate students with information ranging from upcoming Workshops, Employer Info Sessions, Job Opportunities, Application deadlines, Career Tips, and other important information Built relationships with businesses and organizations through employer site visits and coordination of Employer-in-Residence, On Campus Interviewing, and Information Sessions Graduate Intern September 2011-May 2012 BOSTON COLLEGE, CAREER CENTER Chestnut Hill, MA Assisted with the organization and implementation of other Career Center programs such as the Career Fair, Internship Fair, and K-12 Education Fair

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Graduate Assistant of Communications August 2011-Present BOSTON COLLEGE, OFFICE OF GRADUATE STUDENT LIFE Chestnut Hill, MA Assessed the monthly newsletter and website formats, and initiated improvements of the design to meet students needs, resulting in an outpouring of positive feedback from both students and administrators Serve as point of contact for all BC Departments to send upcoming events, announcements, and job postings relevant to graduate students. Produce, design, and distribute monthly newsletter using Constant Contact, and update website using Adobe CQ Write monthly columns such as the Coaching Corner, Life in Boston, and Resource Spotlights Attend weekly revision meeting with the offices of Graduate Student Life and Graduate Student Association, actively contributing to the collaboration and restructuring of the two Departments Design and create marketing materials for the promotion of the Graduate Student Center and GSL events Initiated, created and continuously update facebook and twitter accounts in order to increase graduate student engagement; exceeded goal of reaching 250 likes on our facebook page in one semester Academic Counseling Graduate Assistant August 2011-May 2012 MASSACHUSETTS COLLEGE OF PHARMACY AND HEALTH SCIENCES, ACADEMIC RESOURCE CENTER (ARC) Boston, MA Met one-on-one with students from all majors to discuss topics such as time management, study skills, test anxiety, and goal setting; 90% of these students improved their grades and were removed from Academic Probation in one semester Designed and led various presentations to students on topics including time management and study skills, and training workshops for student leaders such as Reading in the Sciences Implemented strategies to increase the positive presence of the ARC on campus through mediums such as brochures & social media, which led to more students coming in to meet with academic counselors Volunteer Admissions Representative for Southern California January 2009-August 2011 MOUNT HOLYOKE COLLEGE, Admissions Department Los Angeles, CA Represented Mount Holyoke at local college fairs to increase awareness of the institution on the West Coast Interviewed prospective students, and placed follow-up phone calls to accepted students, which helped to increase the yield of students in Southern California who decided to enroll at MHC

ADDITIONAL EXPERIENCE Communications and Marketing Director January 2009-August 2011 INTERNATIONAL COACH FEDERATION (ICF), Los Angeles Chapter, Volunteer Board of Directors Los Angeles, CA Initiated, implemented, and maintained online networking through social media marketing and website development, which helped to triple membership in one year, and led our chapter to win the 2010 ICF Global Award for Marketing/Public Relations Coordinated and designed website and monthly e-newsletter, updating and improving previous format Career Coach April 2008-August 2011 MOORE FOR YOUR LIFE COACHING Los Angeles, CA Specialized in coaching college students and young professionals Empowered clients to increase self-awareness, specifically related to vocational aspirations, resulting in clients who successfully identified and attained career goals Administrative Assistant, Promoted to Office Manager January 2008-August 2011 LANDRY DESIGN GROUP, HIGH-END RESIDENTIAL DESIGN Los Angeles, CA Collaborated with the management team using coaching techniques to develop a more efficient work environment, resulting in more productive and less stressed employees Created Sustainable Solutions book as part of the Sustainable Design Committee, using Adobe InDesign Reviewed incoming resumes and made interview recommendations to management Initiated all office organization and maintenance for an office of 40+ staff members

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Design Librarian, Promoted to Designer/Drafter, Promoted to Designer/Manager June 2004-December 2007 STEFFIAN BRADLEY ARCHITECTS, HEALTHCARE DESIGN Boston, MA Managed architectural project teams, tight budgets and schedules of large healthcare design projects Led client meetings/presentations and in-house design reviews Created PowerPoint presentations and other marketing materials for client presentations Administrative Fellow January 2004-May 2004 MOUNT HOLYOKE COLLEGE, PSYCHOLOGY DEPARTMENT South Hadley, MA Created this position and was awarded an academic fellowship to improve the MHC Intro to Psychology course by developing an electronic database of online quizzes for students to use as a pedagogical aid, which improved students test scores Teaching Intern CUSHING ACADEMY, SUMMER COLLEGE PREP PROGRAM Assistant instructor for College Prep Geometry and taught daily elective writing workshop Coached basketball (elective class and summer intramurals team) Supervised students in international residence hall Teaching Assistant/Lab Instructor MOUNT HOLYOKE COLLEGE, PSYCHOLOGY DEPARTMENT Taught weekly lab to Intro to Psychology students Graded papers and lab reports Summer 2003 Ashburnham, MA

Sept. 2002-Sept.2003 South Hadley, MA

LEADERSHIP & ACTIVITIES Mentoring Coordinator 2012-Present HIGHER EDUCATION ADMINISTRATION STUDENT GROUP, BOSTON COLLEGE Initiated and co-founded this group to include peer mentoring, professional development opportunities, social events, and opportunities to build connections between students and faculty in the Higher Ed program Member, Sesquicentennial Event Planning Committee Summer 2012 STUDENT AFFAIRS DIVISION, BOSTON COLLEGE o Attended meetings to help plan events such as Legacy of Leadership for BC undergraduate student leaders Upperclass Academic Advisor, Mount Holyoke College 2003-2004 o Nominated by a faculty member and served as a psych & education mentor/advisor/tutor to peer undergraduates Mentor 2002-2003 Take the Lead Mentoring Program, Mount Holyoke College o Mentored a high school student with a project on diversity in public schools, which included a book and workshop for the high school and greater community

PROFESSIONAL ASSOCIATIONS National Association of Student Personnel Administrators (NASPA) Massachusetts College Personnel Association (MCPA) Eastern Association of Colleges and Employers (EACE)

TECHNICAL SKILLS Adobe Photoshop, InDesign, and CQ; Microsoft Office Suite including Publisher, Access, and Excel; Prezi presentations