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What are the strength / positive points in your personality

I'm an organized person, dependable person, hard worker, calm, have the ability to
work under stress and have the ability to solve problems

What are the weakness / negative points in your personality

I like to learn more of thing at the same time and that makes me lose focus on learning
one thing or more carefully

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What will you use in your work

The good listening, the concentration, the patience and the punctuality in my
information

What are you needed in yourself

I needed to be very fluent in speaking English language in order to achieve my targets

Introduce yourself

My name is sheren , I am 23 years old ,

I graduated from faculty of commerce Cairo University, Accounting department,
Graduation year two thousand and nine about my courses , I had studied English
language course at master education center,
i studied Microsoft Office course and I learned a lot of computer skills, such as
word,Excel, PowerPoint , Access and internet explorer and outlook
and Course In Customer services by mr. shriff khayry
And I had learned by him a lot of Communications Skills in Customer Service
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?Why you left your previous work

?Tell me a time you work under stress

When I was in the final year at university, the tension and sadness in control of my
life because my sister
was in the hospital throughout the period of exams .. but I could most successful and
learned how to achieve what I want .. Whatever the pressure or stress around me

?What the biggest thing you achieved in your life

Success in my job and promotion in the posts

?What is the same relation between the customer service agent and the designer
Both of them aim to fulfill the customers needs

What is the hardest situation you met before

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What are you see yourself after 3 years

I hope to get higher positions and promotions in my work such as team leader , both
in customer service or, Human Development Department
And that because I will not suffice to work only, but i will try to take more courses
that will help me to
success and innovation in the area in which I work in it
And then access to the highest positions

whats the skills must be in the successful call center person

to be friendlily , good listener, calm ,kind,and sociable