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FINALTERM EXAMINATION MGMT623- Leadership Question No: 1 ( Marks: 1 ) - Please choose one Which of the following is NOT one of the four primary management functions? Controlling Planning Staffing Correct Organizing Question No: 2 ( Marks: 1 ) - Please choose one Managers in large units tend to: Use less delegation Use more group decision making Correct Spend more time in planning and coordinating Provide more coaching Question No: 3 ( Marks: 1 ) - Please choose one Which of the following type of skills are necessary for top executives? Interpersonal skills Correct Self-management skills Technical skills Conceptual skills Question No: 4 ( Marks: 1 ) - Please choose one Which of the following is Not a category of followers with reference to leadership? Conventional followers Proactive followers Pragmatic followers Alienated followers Correct Question No: 5 ( Marks: 1 ) - Please choose one Which of the following is Not mentioned as one of the three leadership styles explored in the University of Iowa studies? Cultural style Correct Autocratic style Democratic style Laissez-faire style Question No: 6 ( Marks: 1 ) - Please choose one Fiedlers theory predicts that an individual who is considered task oriented will be most effective when the situation is :

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Moderately to highly favorable Moderately favorable Moderately to highly unfavorable Very favorable or unfavorable Correct Question No: 7 ( Marks: 1 ) - Please choose one Which of the following is included in the class of contingency variables termed follower? Locus of control Correct Performance Employee satisfaction Formal authority system Question No: 8 ( Marks: 1 ) - Please choose one Which type of leaders provides individualized consideration, intellectual stimulation, and possess charisma? Transactional Charismatic Correct Visionary Transformational Question No: 9 ( Marks: 1 ) - Please choose one Which of the following terminal values may beranked as the most important by executives? Family security Self-respect Equality Correct Freedom Question No: 10 ( Marks: 1 ) - Please choose one Which of the following ways the formal leaders get some of their authority? Through situation Through position Correct Through dependency Through motivation Question No: 11 ( Marks: 1 ) - Please choose one Javad has the ability to "dock" paychecks of employees who arrive at work past 9:05 AM. What kind of power does Javad possess? Coercive power Reward power

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Expert power Referent power Correct Question No: 12 ( Marks: 1 ) - Please choose one Which of the following types of networks is most likely to promote accuracy? Wheel Direct Correct Chain All-channel Question No: 13 ( Marks: 1 ) - Please choose one Which of the following communication creates tension about oral, written or both communication? Obstruction Apprehension Correct Breakdown Block Question No: 14 ( Marks: 1 ) - Please choose one The person who manipulates information so that it will be seen more favorably by the receiver is called: Using selective perception Filtering information Using politically correct communication Correct Suffering from communication apprehension Question No: 15 ( Marks: 1 ) - Please choose one Which of the following network of communication would most likely be found in direct-line authority relations with no deviations? Vertical Direct Chain All-channel Correct Question No: 16 ( Marks: 1 ) - Please choose one Which of the following is a temporary cross-functional team? Quality circle Work group Task force Correct TQM group Question No: 17 ( Marks: 1 ) - Please choose one Which of the following helps explain the current popularity of teams? Teams are easier to manage Teams better utilize employees' talents Correct

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Teams are less expensive Teams promote socialization Question No: 18 ( Marks: 1 ) - Please choose one Team members with good listening, feedback, and conflict resolution skills possess which type of skills? Technical expertise Problem-solving skills Decision-making skills Interpersonal skills Correct Question No: 19 ( Marks: 1 ) - Please choose one Which of the following decision making technique is the process to generate ideas from physically dispersed experts? Consensus Brainstorming Delphi technique Correct Quality circle Question No: 20 ( Marks: 1 ) - Please choose one Which of the following is the most important factor in building effective teams? Reward Coaching Communication Correct Feedback Question No: 21 ( Marks: 1 ) - Please choose one If no one is aware of conflict, it is generally agreed that _______. Employee-employer relations will be good Conflict is subversive No conflict exists Conflict is inevitable Correct Question No: 22 ( Marks: 1 ) - Please choose one Which of the following provides new employees with the basic background information required to perform their jobs satisfactorily? Employee recruitment Employee orientation Correct Employee development Employee selection

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Question No: 23 ( Marks: 1 ) - Please choose one An organization that has developed the continuous capacity to adapt and change is termed as which of the following? Continuous improvement process Innovative organization Double-loop learning organization Learning organization Correct Question No: 24 ( Marks: 1 ) - Please choose one Which of the following is not one of the most widely used variable-pay programs? Piece-rate wages Merit-based pay Flat pay Employee stock ownership Correct Question No: 25 ( Marks: 1 ) - Please choose one Which of the following is an example of a piece-rate plan? Time and a half for overtime Correct Rs. 15 for each unit produced Productivity bonus Commission Question No: 26 ( Marks: 1 ) - Please choose one Which of the following is NOT the benefit of virtual teams? Defined and agreed roles Geographically dispersed members Effective lines of communication Group interaction and cohesion Correct Question No: 27 ( Marks: 1 ) - Please choose one What is/are the qualitie(s) of good team's goals? Goals are specific Goals are measurable Goals are attainable All of the given options Correct Question No: 28 ( Marks: 1 ) - Please choose one Which of the following is NOT team leadership structure? Participative Consultant Tall Correct

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Traditional Question No: 29 ( Marks: 1 ) - Please choose one When the competition is intense and the environment is changing rapidly, it is especially important to: Maintain a high level of external monitoring Have detailed plans and operating procedures Increase the power of the chief executive Strengthen the organization culture Correct Question No: 30 ( Marks: 1 ) - Please choose one Which condition is least important for the success of a new strategy? It is based on the core competencies of the organization It is compatible with significant changes in the external environment It has a few clear themes relevant to the shared values of the members It is similar to a strategy that was previously successful Correct Question No: 31 ( Marks: 1 ) - Please choose one Who developed a three-step model for change that included unfreezing, movement, and refreezing? John Kotter Douglas Surber Lawrence Summers Kurt Lewin Correct Question No: 32 ( Marks: 1 ) - Please choose one Which of the following is a new idea applied to initiate or improve a product, process, or service? A continuous improvement process Correct Double-loop learning Innovation Process reengineering Question No: 33 ( Marks: 1 ) - Please choose one Translating an idea into a form such as written or spoken language that can be recognized by a receiver is called which of the following? Encoding Correct Decoding Feedback Noise

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Question No: 34 ( Marks: 1 ) - Please choose one The person who is responsible for recording the meeting is called: Minute taker Correct Time keeper Primary facilitator None of the given options Question No: 35 ( Marks: 1 ) - Please choose one The person who is responsible for keeping track of time is called: Minute taker Time keeper Correct Primary facilitator Source facilitator Question No: 36 ( Marks: 1 ) - Please choose one Which is the real benefit of using team? Low absenteeism Synergy Low turnover rate Productivity Correct Question No: 37 ( Marks: 1 ) - Please choose one

Learning organizations are where people continually expand their capacity to learn was said by which of the following? Peter Ducker Peter Senge Correct Daniel Tobin Gary Ahlquist Question No: 38 ( Marks: 1 ) - Please choose one Umar has a rational way of thinking but he is less tolerant towards ambiguity. Identify that which of the following styles he would follow to make decision. Analytical Directive Behavioral Correct Conceptual

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Question No: 39 ( Marks: 3 ) Discuss the disadvantages of team decision making. Ans: Disadvantages: 1- The process is longer, so it is more costly 2- Compromise decisions 3- One person may dominate the whole team. Question No: 40 ( Marks: 3 ) What are success factors of virtual teams? Ans

Success Factors
a- Effective individual performance b- Implementation of team concept c- High trust d- Efficient use of technology Question No: 41 ( Marks: 5 ) Discuss four ways to reduce misinterpretations while communicating with people from a different culture. Question No: 42 ( Marks: 5 ) What is team decision making? when team decision making should be preferred? Ans Team decision making is a process in which we get more knowledge and information during the decision making. And also communication is enhanced better. It should be preferred when

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abcdAnybody not know the answer To increase the commitments with others. The situation is not very urgent. A manger can live with different choices.

Question No: 43 ( Marks: 5 ) What lessons can be learned from animals concerning team play? Ans: Lessons learned from animal behavior are followings, 12345678Dedication Cooperation Leadership Teamwork Staying united Supporting Mutual respect Coaching

Question No: 44 ( Marks: 10 ) Discuss flexible benefit programs. What are the advantages and disadvantages to both employees and employers? Ans: A flexible benefit program means to allow employees to choose those employers to provide benefits of dental care, health insurance for dependents, long term disability insurance, child care, elder care, legal services and retirement plan. Question No: 45 ( Marks: 10 ) Prof. Manan wants to change the conventional learning style of students. He doesnt want to spoon feed his students or restrict them to text material only. He wishes to see his students as creative minds. What should he do to improve the creativity of his students? Ans: Creativity is defined as a mental process involving the generation of new ideas or modification in existing ideas. There are different ways through which Prof. Manan can groom their students and make them creative.

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Different ways to enhance creativity: 1-Open the Mind Every one has some new experience in a whole day. New experience stimulates the brain and help to make new connections for boosting. 2- Relax Stress, pain or boring life bloc the creativity of mind. 3- Stop Looking for the Correct Answers Dont look for the one right answers, make the view more broad and looking for the many answers. 4- Diversity It is better to involve more people in problem solving efforts. It brings more perspective and more solution than yours. 5- Health makes Wealth Exercise also boost the brain performance and keep body fit. Because if you are fit by brain then you can pay attention to your getting ideas. By practicing these tips Prof, can develop creativity of students. Some tools and techniques are also using to enhance the creativity of mind. For example Brainstorming - think many ideas - List relevant - Used more common idea for problem solving. Fresh your Sense Relax Close ayes Concentrate Experiment Experiment the different ideas to get best solution

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Mental Exercises Keeps thinking sharp, Solving puzzles, reading mystery stories, doing word games Creative Problem Solving Develop a creative atmosphere/attitude Determine the facts Identify possible solutions Creative Traits Imagination Conceptual ability Ability to reason logically Mental flexibility