Glenn Joseph

Chicago, IL 847-337-9474 glennojoseph@gmail.com

EDUCATION
Driehaus College of Business - DePaul University Chicago, IL Bachelor of Science - Management Information Systems, Minor in Finance GPA: 3.57/4.0 December 2013

PROJECTS
E-Business Project Discovered the project scope, created a work-breakdown structure, conducted a feasibility analysis, gathered functional and non-functional requirements Worked on a team to implement a system that could generate inventory reports, maintain employee payroll, update the online website, as well as receive and provide feedback Analyzed the As-Is system and created the To-Be system through the use of Activity Diagrams, Use Case Diagrams, and Class Diagrams and then brought it to life using Windows Navigation Diagrams and GUIs

WORK EXPERIENCE
Ora Interactive January 2013-Present User Interface, User Experience Designer, Chicago, IL Work to develop User Experience elements with the team with the use of wireframes Design visually appealing User Interface elements to be implemented into the apps Design, test, and refine mockups according to industry standards Allstate Insurance November 2012-Present Junior Service Manager, Northbrook, IL Work with the current Service Manager to extract data from a database by running queries Using Business Objects we analyze queries for resource, finance, and operations reports as well as creating reports for our team to help them understand the services our team conducts Allstate Insurance June 2012-August 2012 Infrastructure Applications Intern, Northbrook, IL Office Transformation Project Vended Application (Office 2010) configuration, testing, and deployment using SDLC on development then test then production environments Utilized the Waterfall approach under the PMI Learned ITIL methodologies in regards to release/change management Worked with Service Management and Operational Reporting Shabz.co March 2012-Present User Interface, User Experience Designer, Chicago, IL Created all user interface elements including buttons, toggles, cells, tables, icons Developed innovative User Experience elements in the application based on requirements Strategized a way to convert the business need to the technical need in a way that was understandable to the developer

HONORS/SKILLS/PROFICIENCIES
Deans List Presidential Volunteer Award Fluent in Malayalam Leadership in Church Systems Analysis/DesignMicrosoft SQL Server Communication/Networking MS Project MS Visio Project Management Fluent in Hindi Adobe Photoshop Adobe Illustrator