Annexure II OPERATIONS OF THE TERMINAL: Following activities are to be carried out by the Contract manpower at the Plant as part

of Operations:

1. Bulk LPG receipt by pipeline, round the clock 2. Bottling operations in single shift (07:00-15:30 hrs) 3. Road tanker loading/unloading operation (07:00 15:30 Hrs & 15:00 to 23.30 Hrs)

Major scope includes receipt of bulk LPG by pipeline, storage of product, receipt of empty cylinders from dealers/repairers, new cylinders from manufacturers, cylinder bottling operations, receipt/dispatch of bulk LPG by road tankers to customers/other LPG Plants, dispatch of filled cylinders to dealers, receipt/issue of regulators and allied equipment to dealers, and all activities connected with operation, maintenance and safety of the Plant. Pipeline receipt will be for all the 365 days in a year while bottling operations shall be on 6-day week basis. Public/National Holidays will be limited to a maximum of 12 days. A. RECEIPT OF BULK LPG Regular mode of bulk LPG receipt is by pipeline. However, there may be some occasional receipt by road tankers too. Bulk LPG Receipt by Pipeline In case the product is received by pipeline from HMEL Refinery, Shift Supervisor has to co-ordinate with Refinery coordinator for the expected time of receipt of product, flow rate, expected time of completion etc. During the course of pipeline transfer, continuous interaction has to be maintained through walkie-talkie/telephone or any other means, with the HMEL Refinery personnel. Quantity of product received shall be basis the Custody Transfer Flowmeter. Initial & final readings of quantity, density and other parameters from the flowmeter shall be jointly recorded with the Refinery Coordinator, before and after each transfer. After each pipeline transfer, Shift Supervisor shall compare the metered quantity with the actual quantity received and any abnormal variation beyond acceptable Industry norms shall be brought to the notice of HPC. In case of any dispute, HPC shall take up with the Refinery, however the outcome of such exercise shall be binding on the Contractor/Agency. Shift Supervisor has to maintain records as per HPCL prescribed format for Pipeline Transfer operations. Bulk LPG Receipt by Tank trucks (TT) Though not on regular basis, there might be cases when bulk LPG may have to be received through Tank trucks. In such case, initial weight of the tank truck alongwith product shall be taken on the weighbridge for determining the gross weight. Thereafter, bulk LPG from the tank truck shall be transferred to the storage tanks and the empty tank truck shall be weighed for taking the tare weight. B. STORAGE OF BULK LPG Storage of bulk LPG will be in the Mounded Storage Vessels provided in the Plant. Gauging of the storage tanks are to be carried out by the Shift Supervisors every day at start and close of Operations (Opening & Closing gauges). Gauging of tank comprises of recording of level, density,

pressure & temperature and the readings are to be recorded in gauge books as per prescribed format of HPCL. Storage Vessels are provided with two types of gauging systems for product level, viz., Servo and Radar systems. While readings from both the gauges are to be recorded in the gauge books, stock calculations will be based on the Radar gauge. Servo gauge shall be only for cross checking purpose, and in case of any difference, both the gauges are to be checked and calibrated. All the gauging equipments as well as temperature & density measuring instruments must be calibrated periodically as required and must have valid calibration certificates at all times. At the end of the day, stock loss/gain for the days operations is to be calculated & logged. Presently, the stock calculations are integrated with ERP system (JD Edwards) and Contractors personnel has to make all such entries necessary for making the stock calculations. Water draining from the Storage Vessels has to be regularly carried out by the Skilled worker as per HPCs procedure, taking all safety precautions. C. BOTTLING OPERATIONS Receipt of Cylinders a. Shift Supervisor/worker of the agency shall receive empty cylinders from HPC, their distributor network and Manufacturers/Repairers authorized by HPCL. All the cylinders so received shall be checked and identified under the following categories: i) Good/usable cylinders ii) Cylinders due for mandatory testing iii Cylinders requiring cold/hot repairs iv) Defective and leaky cylinders v) Spurious cylinders vi) Cylinders not belonging to HPC Shift Supervisorof the Agencyshall maintain necessary record of the cylinder receipts as per HPCLs directive.

b. In case of spurious/non-HPC cylinders, immediate information shall be given to HPC Officer

and necessary action to be taken on his advice. Proper records with acknowledgement from Parties bringing such cylinders will have to be maintained by the Shift Supervisor. In case of any delay in informing HPC of such receipts, agency is liable to penalties at applicable rates. In no case, spurious/non-HPC cylinders shall be taken for filling.

c. Cylinders due for mandatory testing shall be stacked separately. (Mandatory testing &
painting job is not included in the scope of this Contract)

d. Repairing of defective and leaky cylinders (with Valve & Pin leak) shall be carried out before
taking the cylinders for filling.

e. Cylinders requiring hot repairs shall be kept separately and dispatched to outside Parties as
per advice of HPC.

All cylinder/equipment movement within the Plant, required in connection with operations is in the scope of the agency, except for loading/unloading of cylinders/equipment into trucks for going out/coming into the Plant.

Purging of Cylinders Worker of the agency shall carry out purging of the following types of cylinders received by them on behalf of HPC. Purging shall be carried out according to laid-down procedure in that regard. (i) New cylinders received at the Plant (ii) Cylinders tested inside the Plant (iii) Cylinders received after mandatory testing/hot repair Filling of LPG Cylinders a) Worker of the agency shall fill good and usable empty cylinders conforming to IS-3196 to the extent of the capacity of each such LPG cylinder. Variation in the net product weight shall be within the following limits for respective cylinders: 5.0 Kg cylinders 14.2 Kg cylinders 19.0 Kg cylinders 35.0 Kg cylinders 47.5 Kg cylinders 50 gm 100 gm 100 gm 200 gm 200 gm

b)All filled LPG cylinders which contain less/more quantity of product than as mentioned in (a) above and shall be filled/evacuated so as to bring them to the prescribed standard weight. c) All filled cylinders shall be checked for any Pin leak, Bung Leak, O-ring leak and Body leak with the help of equipment provided, as per the specifications, and segregated for repairs as follows: Pin leak: Bung leak: O-ring leak: Body leak: Evacuation of product, depressurization and replacement of valve Evacuation of product, depressurization, removal of valve, cleaning the bung threads and refixing the valve Replacement of O-ring Evacuation of product, depressurization, removal of valve, degassing and segregation as scrap

d) The repaired cylinders shall be rechecked for any defects and if OK, sent for further operations. If found leaky, they are to be repaired as mentioned in (c) above. e) All filled cylinders passing the QC tests shall be capped, sealed, fixed with neck labels and sent for market despatch or stacked in Storage Shed as required. f) Worker of the agency shall fill good and usable empty cylinders of any capacity and type as per directions given by HPCL. Various types of HPC cylinders presently being used are 5.0 kg, 14.2 kg, 19.0 kg, 35.0 kg and 47.5 kg. Contractor shall fill any other cylinders introduced by HPC in future, at no extra cost. While 14.2 Kg and 19.0 Kg cylinders can be filled on Electronic Carousel, other type of cylinders will have to be filled on Manual Scales provided. g) Over and above the 100% Quality Control Checks carried out as above, Statistical Quality Control shall be carried out on 2% of filled cylinders ready for dispatch, and records maintained. During SQC following checks are to be done and records as per HPCL format has to be maintained:

i)

ii) iii)

Checking of gross weight of the cylinder and noting the difference of net weight of LPG from the specified weight (14.2 Kg/ 19.0 Kg/ 35.0 Kg / 47.5 Kg) and segregating the cylinder in case of variation of weight in comparison with allowable limit as mentioned in clause no a). Checking of cylinder for any valve leakage or pin leakage by using CVT and segregating the cylinder in case any leakage is observed. Re-sealing of checked cylinder in case found OK in SQC.

h) The Quality Control equipment used in Filling operations, viz., Check Scale, Adjustment Scale, Pin/Bung Leak Detector, O-ring Leak Detector, SQC Check Scale, etc., shall be frequently calibrated (at the start of the shift and in between if required), without interrupting the operations. Water in the Test bath and Washing Unit shall be replaced as and when necessary (atleast once in a shift) for ensuring clear water/good visibility. i) Data collection system is provided for collection and analyzing the data on Filling operations. Necessary monitoring, data analysis and corrective actions need to be taken on regular basis for ensuring quality. Regular reports/graphs on the same shall be submitted to HPC in required formats.

Dispatch of Filled LPG Cylinders a) Worker of the agencywill be responsible regarding dispatch/ delivery of filled LPG cylinders as per advice. b) Filled cylinders so dispatched should be in sound condition with correct weight and should not have any leaks. The cylinder should meet IS 3196 and should be capped, sealed and provided with neck label and the tare weight shall be clearly visible. c) Shift Supervisor/worker of the agency shall facilitate loading/unloading of LPG filled/empty cylinders from trucks. The unloading/loading of cylinders from and into the truck will be done by the crew of packed transporters arranged by HPC. d) In case if any of the cylinder so filled at Plant meets with any accident enroute, on truck, at dealers premises, during delivery to customers or at customers premises, Shift Supervisor/workers will render all assistance for investigation and establishing the reasons for the accident. Storage of Filled LPG Cylinders a. If there is no truck availability for loading of good filled cylinders, the cylinders shall be stacked in the Filled Cylinders Storage Shed within the earmarked place as per rules prescribed. b. In no case, cylinders not qualifying for dispatch to markets shall be stacked in the Shed and agency will ensure that such type of cylinders are corrected immediately when noticed.

Mandatory testing & painting of Cylinders Plant is provided with equipment for mandatory testing and painting of cylinders. HPC shall place a separate order for mandatory testing and painting of cylinders at the Plant. Manpower provided by the operator shall facilitate execution of the work as per detailed procedure and promptly bring any deviations with respect to the tested cylinders, to HPCs notice.

Receipt & Storage of Regulators & Valves a. Worker provided by the agency shall receive and store the new regulators and valves supplied by manufacturers and defective regulators returned by dealers. Worker shall deliver the new regulators to HPC distributors as per HPCs advice in that regard. Proper records shall be maintained by the agency for the regulators and valves received, stored and dispatched and the balance stock at the Plant. Defective equipment shall be stored and accounted for separately. b. Defective Regulators returned by the dealers shall be checked for defects as per HPCs standard procedure and then only accepted. c. Spurious/non-HPC regulators shall be immediately reported to resident HPC Officer and necessary action taken as per his advice. Proper records with acknowledgement from Parties bringing such regulators shall be maintained. Based on HPCs advice, necessary debit notes will have to be raised by the Operator. In case of any delay in informing HPC of the receipts (or) regulators found with no proper records, Operator is liable to penalties at applicable rates.

d. Defective Valves generated in the Plant shall be salvaged by the Operator as per HPCs standard procedure. Good valves shall be reused and defective valves stored separately. D. LOADING OF BULK LPG IN TANK TRUCKS Bulk LPG has to be delivered by Tank trucks to other Bottling Plants and Bulk LPG customers, on regular basis. Before taking the TT inside the Plant, it must be ensured that TT belongs to authorized contractor of HPC or to any customer as the case may be. All the TTs entering into the Plant must have necessary PESO/CCOE certificate. Tank Truck must have all necessary safety fittings as laid down in the Petroleum Rules/Acts of Govt. of India, and valid Road permit. T/T crew must have valid driving license from RTO duly endorsed for carrying hazardous goods as per MV Rule 9. Tank truck should be loaded in TT Gantry as per the product & quantity mentioned in the Filling Advise Note (FAN) issued by the S&D (Supply & Distribution) section of Plant. Gross filling shall be based on online meters provided, however, Invoicing will be done on the actual quantity determined from gross/tare weights taken on the weigh bridge. In no case, the quantity filled shall be more than the quantity permitted as per license issued by PESO and RTO authority. Necessary invoice will be made & TT released from the Plant, only after obtaining signature & seal of authorized representative of transporter on Invoice. Operator shall maintain Bay-wise TT filling records including final pressure and rotogauge readings.