Company Profile

Contents

Verso Facts and Figures Our Customers Our Partners Our Portfolio Our Technologies and Reference Solutions Key findings

Facts & Figures

Were doing the right things right!

CUSTOMER
is focused on its business vision, business goals and core competencies. competencies.

VERSO
is focused on design, development, implementation, maintenance and management of advanced ICT solutions that support customers business model. model .

We continuously grow our sales, capabilities and geographical footprint

HQ in Croatia 6 Country Offices 90+ Employees 113 Customers in 31 Countries Countries

20 mio. EUR Revenue

Zagreb Beograd stanbul Sarajevo Prishtin Tiran Ankara

Our Customers

Globally successful companies recognize us as a reliable partner

Financial sector

Energy and gas

Transportation

Telco

Our solutions are tailored to fit our customers needs

Government

Hospitality

Enterprise

Media

Retail

Our Partners

We carefully choose our Partners, Technologies and Methodologies always having our strategic positioning in mind
Our cornerstone partnerships:

Vendors/technologies integrated in our solutions:

2N ABEL DRM SYSTEMS ACME PACKET ALTIMA AMINO ANEVIA APPEARTV BEENIUS BLANKOM BLUECOAT BRIDGE TECHNOLOGIES BROADHOP BROADSOFT CAMBIUM NETWORKS CONAX CSG INTERNATIONAL EDGEWARE HARMONIC HEWLETT PACKARD HUAWEI IMAGICLE INCEPTUM INFOVISTA IXIACOM LOG LOGIC MANAGE ENGINE MICROSOFT NETAPP NETGEM OPENCLOUD OPENCODE ORACLE ORION TELECOM NETWORKS PALO ALTO PINE REDHAT ROHDE & SCHWARZ TOPEX SAGEM SAMSUNG SEVONE SOLARIS SPECTAR TECHNO TREND TROPEX VERDH VERIMATRIX VESTEL VMWARE VOLUBILL WATCH4NET WOWZA ZOOM INTERNATIONAL

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Global Subcontractor Engagements for SAP Billing, Revenue and Innovation Management

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Our Portfolio

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Our portfolio and business practices support contemporary business models of our customers

Operations and Business Support Systems

Fault Mgmt Performance Mgmt Network Operations Center Trouble Ticketing Provisioning & Workflow Convergent Charging & Billing Customer Financial Mgmt Customer Relationship Mgmt Supplier & Partner Relationship Mgmt Service & Operations Mgmt

Professional & Support Services

Consulting Assessment Design Deployment Project Mgmt Support & Maintenance Education

ICT Infrastructure Solutions

NETWORK INFRASTRUCTURE
Unified Access NGN Core Mobile Packet Core Data Center Network

ICT Systems Management

COMMUNICATIONS & COLLABORATION
IP telephony IP Call Center Telepresence IPTV

MANAGED & CLOUD SERVICES

Managed SP Services Managed NOC VDI Collaboration in the Cloud

SECURITY & COMPLIANCE

Network Security Mail & Internet Communications Security Safe Mobility Disaster Recovery Lawfull Interception

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Our support and maintenance services gurantee smooth and reliable preformance of the most complex ICT systems.
Highest partnership level with all vendors included in customers solution Single point of contact for all technical issues Ready to provide 3-tier support using ITIL compliant service desk and processes Support service levels:

Fault resolution resolution

Softw Software upgrades

PROVERSO support
Technical assistance

Remote support On-site support Project Management Consulting

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24 hours per day, 7 days of the week, including weekends and holidays Standard business hours on working day
Knowledge base

Education

On-demand Best effort

Through consulting and education we have become a trusted advisor to our customers.
Education and trainings for technical, sales, marketing and backoffice staff (On the Job trainings)
Cisco Technologies SAP Solutions

Technical consulting ITIL Service Level Management consulting Business Continuity Management consulting

Partnership with University of Zagreb, Faculty of Electrical Engineering and Computing

References

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Our Technologies and Reference Solutions

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Converged fixed and mobile infrastructure for data, voice and video traffic as a platform for managed/hosted/cloud services
NGN solutions IP/MPLS core networks Metro Ethernet access networks Enterprise Unified WiFi/LAN Enterprise WAN

Mobile Packet Core solutions 3G mobile packet core 4G evolved packet core WiFi offload

Data center solutions Servers Storage SAN Virtualization

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Managed/hosted/cloud services business model for IP Communications

IP voice solutions Class4/Class5 softswitch SBC IP PBX IP Call Center IPTV and video solutions IPTV Over-the-Top IPTV DVB C/T Videoconferencing and Telepresence IP videosurveillance Managed/Hosted/Cloud Services Data/Internet/Voice/Video
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Operations and Business Support Systems

Managing customers network and services, converged charging of all services

OSS solutions (Network Management Systems)
Fault mgmt Performance mgmt Umbrella Network Operations Center

Fa ult Mgmt Performance Mgmt Network Operations Center Trouble Ticketing Provisioning & Workflow

Convergent Charging & Billing Customer Financial Mgmt Customer Relationship Mgmt Supplier & Pa Pa rtner Relationship Mgmt Service & Operations Mgmt

BSS solutions
SAP BRIM (Converged Charging, Billing and Invoicing, Financial mgmt) CRM Mediation, Provisioning and Workflow Anti Fraud

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Our Professional Services cover full lifecycle of our solutions and ensure support excellence to our customers

and business developments and benefits they can gain

Professional Services
Consulting Assessment Design Deployment Project Management Support & Maintenance Education

Consulting advising our customers on technology

Assessment detailed assessment and analysis of existing ICT platforms, delivering recommendations for improvements Design design of complex ICT solutions tailored to fulfill our customers needs Deployment HW/SW delivery, implementation and gogo-live of delivered ICT solutions Project Management managing deployment in
accordance to global PM standards

Support & Maintenance taking care that delivered

ICT solution performs efficiently and without disruptions

Education taking care that customer understands

technology trends and choses right solutions

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Key findings
Leading global ICT vendors are our strategic partners Cisco, SAP, EMC, MS, VMware, Palo Alto. Our portfolio and business practices effectively support Service Providers business model.

We cover full life-cycle of ICT services, starting from consultancy, planning and design, implementation, maintenance and support, education and training.

We have mastered our practice in Next Generation Networks, Managed and Cloud Services, IPTV Solutions, Mobile Packet Core, OSS/BSS Solutions.

Well continue to grow in sales, size and geographical coverage, organically and through M&As.

We are thinking globally, supporting our customers locally, serving more than 100 customers in more than 30 countries worldwide.

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Thank you for your attention!

Mrene tehnologije VERSO d.o.o. Froudeova 5, HR-10020 Zagreb, Croatia T +385 1 6596600 info@verso.hr F +385 1 6536873 www.verso.hr

Altima d.o.o. Froudeova 5, HR-10020 Zagreb, Croatia T +385 1 6408 000 info@altima.hr F +385 1 6408 001 www.altima.hr

Our Technologies and Reference Solutions BACK-UP SLIDES

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IP NGN converged infrastructure for data, video, mobile, managed and cloud services
Key business objectives
consolidate all networks into one multiservice platform in order to enable new services increase productivity increase efficiency decrease OPEX

Key network services

Voice (Fix&Mobile) Data Internet Video Management

References
Key technologies
IP MPLS Metro Ethernet, Cable Cable, xDSL, WiFi Cisco 6500, 7600, GSR, ASR, CRS platforms

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Managed Services - grow revenue, create deeper and more loyal relationships, and reach new segments
Key business objectives

get more revenue with higher margins

enable customer to focus on core business (decrease CAPEX/OPEX) reach deeper into customers LAN and get higher margins improve service quality facilitate up-sell & cross-sell

Key services
Voice (Business Trunking, IP Centrex) Data (E-Line, E-LAN, IP VPN) Internet Video (IPTV, Videoconferencing, Videosurveillance)

Key technologies
IP MPLS Metro Ethernet, FR, TDM, xDSL Cisco 8xx, 18xx, 28xx, 38xx, IAD, 2960, 3650, 3750, 450x, 650x platforms, CCM, IP CC, IP phones, ASA, Cisco Tandberg
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References

Cloud Services deliver new generation IT services on demand, economically, without compromising security or functionality.
Key business objectives
get more revenue with even higher margins enable flexible business models launch new services more rapidly and efficiently provide dynamic, on-demand delivery of services regardless of the geography or size of the business use assets efficiently reduce CAPEX/OPEX

Key services
VDI Mail CRM/ERP Service Desk Office Suite Call Center Data Center

References

Key technologies
Cloud Applications Unified Computing Cisco UCS, EMC, VMware Cloud Intelligent Network Nexus

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Our Cloud & Datacenter Stack

Database/Middleware

Enterprise Applications

Operating Systems
redhat

Servers, Network, Security

Virtualization

Storage

Management

Rating, Billing, Invoicing

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Cloud Platform for Service Providers

Key Benefits for Customer
New Economy
Pay per use CapEx shift toward OpEx Agility and faster Time To Value Reduced risk Less downtime due to maintenance Reliability and failure resilience Centralised backup Robust multi-layer security Access from anywhere, anytime, any device Instant self-provisioning

Key Benefits for Service Provider

New revenue stream Sticky services, deep integration with business customers ICT and business processes " prevent churn Centralized management (patches, upgrades, backup...) " Reduced operational costs Efficiency savings
consolidated and virtualized assets reduced power and cooling less space occupied

Enhanced Management

Increased Productivity

Economy of scale " Optimized productivity Fast provisioning " Agility Scalable " Easy to grow Secure " Customer trust

Reference

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IPTV and OTT Solutions

Key business objectives
introduction of new services reduce churn gain new customers Video Acquisition & Processing

Key services
Multichannel Live TV offering Video on Demand (VoD) Targeted advertising Any Video/Any Time/Any Place/Any Device Interactive services
xPVR Catchup TV Voting Betting

Middleware

VoD

CAS/DRM

Video Montoring

CDN

CDN

Video Montoring

Social networks

OTT STB

Web/Mobile Clients

STB

Key technologies
IP MPLS Network H.264 Video Multicast/Unicast Video delivery Adaptive bitrate streaming Content delivery network Encryption Cost-efficient CE devices with HW decoding/decrypting PCs/Smartphones/Tablets/Connected TVs/Game consoles
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References

Our IPTV Ecosystem

Middleware

Video Acquisition & Processing

CAS/DRM

*
VoD

*
STB

Video Monitoring

30 as middleware component * only

IPTV OTT Ecosystem (Web TV Mobile TV Connected TV Game Console)

Middleware

Adaptive transcoding

CAS/DRM

Media streaming & CDN

OTT STB

OTT Web/Mobile Clients

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Our DVB-C/T Solutions

Key business drivers
Acquire new customers Centralized management (patches, upgrades, backup, ...) Operational flexibility Reduced complexity Security

Key services
Content packages More TV/radio channels in the network

References

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DVB-C/T Ecosystems
Video Acquisition & Processing

CAS/DRM CAS /DRM

STB

Video Monitoring

Hospitality TV

Transmission Infrastructure

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Our Security Solutions

Key business drivers
Information access control Consistent security policy throughout the whole ICT environment Creating a robust and scalable security architecture using a business-focused, risk avoidance approach More effectively protecting infrastructure by identifying architectural vulnerabilities and deviations from security best practices Solving compliance requirements Protecting ICT investment

Key services
Security planning, design and implementation service Security architecture assessment Secure access control Network and application level security solutions

References

Key technologies
Firewall IPS/IDS Log Management

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Our Security Solution Stack

Security Consulting
Security planning, design and implementation service Security architecture assessment service security audit, vulnerability scanning, penetration testing ISO 27001 ISMS (information security management systems) consulting

Log management and SIEM

Secure access

Web and ee-mail security

Network and application level security devices

Integrated network security VPN and intrusion prevention

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Mobile and Evolved Packet Core Solutions

Key business objectives provide customers a true mobile experience with persistent IP device authentication and roaming increase revenue and market share through subscriber retention integrate network and user intelligence at the access edge Simplify and flatten network topology Optimize transport backhaul Converge mobility and policy control

Key services 3G/4G packet core network

Key technologies Cisco ASR5K

Single HW platform to support all functions

References

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Service Provider Wi-Fi Offload Solution

Key business objectives
provide customers a true mobile experience with persistent IP device authentication and roaming increase revenue and market share through subscriber retention increase capacity of the licensed network using unlicensed spectrum lighten mobile network congestion using Wi-Fi data offload reduce the complexity and cost of managing and deploying a Wi-Fi network with centralized configuration and management

Key services
Mobile data services

Key technologies
802.11n standard Cisco Aironet Outdoor/Indoor APs
Cisco Clean Air, ClientLink, BendSelect, VideoStream, Wireless Mesh

Centralized Wireless Controller Next Generation Hotspot (HS 2.0) 802.11u standard; automatic roaming Cisco Intelligent Services Gateway (ISG) Mobile Packet Core integration (ASR 5000) seamless mobility

References

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Our Service Provider Wi-Fi Offload Ecosystem

Services

Distribution

Access

Backhaul

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Network Management System Solutions

Key business objectives
Increase business agility and service availability Accelerate time to revenue for new services lower TCO Simplify network deployment and management Increase service availability, reliability, and operational efficiency Support multivendor environments

Key services
Managed NOC Managed SOC Users Self-care portal

Key technologies
Cisco Prime Networks EMC Smarts Infovista SevOne UMBOSS
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References

Our Network Management Ecosystem

IBM Tivoli Netcool For Cisco Prime

Umbrella Management
Element Management Inventory Management Configuration Management Provisioning Management

Fault Management

Performance Management

Cisco Prime Network

Cisco Prime Performance Manager

Cisco Prime Network

Cisco Prime Fulfillment

Cisco Compliance Manager

Cisco Prime Fulfillment

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Converged charging and billing solution with SAP BRIM

Unique experience from global projects Added value in ready-made product catalogue components Mitigated risk and increased speed of implementation, integration and migration
References

SAP Offer-to-Cash
Receivables Mngmt. and Payment Handling Credit and Collections Management Financial Customer Care and Dispute Mngmt.

Offer Management

Order Capturing

Order Processing and Monitoring

Fulfillment

Convergent Charging

Convergent Invoicing

SAP Offer-to-Fulfill
ERP/ Service Ful.
Order Distribution Infrastructure Order Monitoring Sales and Distribution Logistics Technical Activation

SAP Consume-to-Cash
Convergent Charging
Price & Rate Price & Simulate Account Balance Management
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CRM
Campaign Management Product Management Product Catalog Sales and Change Order Capture Contact and Account Management

Convergent Invoicing
Convergent Invoicing

Customer Financials Management

Revenue Management Online Bill Presentment Credit Management Collections Management Financial Customer Care
Dispute

Management

Verso Customer Care Extensions (VCCE)

Own development a complete modular CRM system consisting of...
Web 2.0 integration framework Fraud Detection & Management

Customer information and history

References

Dunning Management

Ticketing & Service Management

Accounting and Collection Management

Workflow and Provisioning engine

Order Management Resource and Inventory Management

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Business Sales Module

Relevant Case Studies

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Trk Telekom
Project Purpose identify key points for improvements to prepare network for NGN migration

IP MPLS Core Assessment

Key facts - 2.500 P & N-PE devices; 40.000 PE-Agg devices; Alcatel, Cisco, Huawei equipment Deliverables detailed network analysis and recommendations for improvements Customer Benefits deployment ready recommendations for migration to multi-services NGN

Project Purpose identify key points to enable access to content anytime, anywhere, on any device

IPTV Platforms Assessment

Key facts IPTV, WebTV and Mobile TV platforms; 4.5M users; multiple vendors of IPTV elements Deliverables detailed platforms analysis and recommendations for improvements Customer Benefits deployment ready recommendations

Project Purpose efficient use of licensed radio spectrum through WiFi offloading of mobile data Key facts Cisco WiFi core and access; 100 Aps, Altima Verso PCRF solution Deliverables Proof of Concept Customer Benefits deployment ready WiFi offload solution

SP WiFi Offload

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ALBtelecom and Eagle Mobile

Project Purpose design and build IP MPLS core network

IP MPLS Core Deployment

Key facts Cisco ASR9K and 7600 platforms; 74 locations throughout Albania Deliverables fully operational IP MPLS network Customer Benefits network platform ready for deployment of advanced data/voice/video services

Project Purpose design and build 3G mobile core (SGSN&GGSN) and RAN backhaul

3G Mobile Core and Backhaul

Key facts Cisco ASR5K, ASR901, ASR903; 200 NodeB locations, 3 core and 41 aggregation site Deliverables fully operational 3G mobile core and RAN backhaul Customer Benefits ready to offer broadband mobile services

Project Purpose increase capacity of licensed spectrum through WiFi offloading of mobile data Key facts Cisco WiFi core and access; 200 APs, Altima Verso PCRF solution Deliverables fully operational WiFi Offload solution Customer Benefits cost savings through efficient use of licensed spectrum; congestion avoidance

SP WiFi Offload

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ALBtelecom and Eagle Mobile

Project Purpose charge all services on one billing platform and invoice on one bill

Converged Charging and Invoicing Deployment

Key facts existing billing platform inflexible and expensive; deploy SAP BRIM solution Deliverables deployment of convergent charging and invoicing platform Customer Benefits fast&simple modeling and roll out of new tariffs,services and service packages

Project Purpose increase efficiency and effectiveness of the sales process in all stages

Converged CRM Deployment

Key facts deploy SAP CRM solution Deliverables fully operational SAP CRM solution Customer Benefits - increased revenue and reduced churn through improved customer relationship

Project Purpose increase realiability of network platforms and availability of services

Umbrella NMS Deployment

Key facts different element managers; inefficient troubleshooting; deploy Cisco Prime Networks Deliverables fully operational Cisco Prime Networks NMS solution Customer Benefits decreased OPEX; increased productivity; increased customer satisfaction

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