BUSINESS PLAN

BLUES.COM INTERNET CAF Kristine Agustin Bliss Calanipawan, Sagkahan Tacloban City Tel.No: 523-11-90 / 09105055607

Submitted by: Kristine C.Agustin BSOA-1A

Business Goals 1. The creation of an exclusive, stylish, innovative environment that will distinguish BLUES.COM Internet Caf to other internet caf. 2. Affordable access to the resources of the Internet and online services. 3. 4. BLUES.COM Internet Caf will position itself as an educational resource for individuals wishing to learn about the benefits the Internet has to offer. 5. Strategies Blues.Com Internet Caf will use advertising as its main source of promotion. Advertisement placed in radios and flyers will help build customer awareness. Accompanying the advertisement will be a coupon for free one (1) hour use. Blues.Com Internet Caf employs people to handle sales transactions. Computer knowledge is a prerequisite for Blues.Com Caf employees. If an employee does not possess basic computer skills when they are hired, they are trained by our full-time technician. Our full-time technician is also available for customers in need of assistance. Blues.Coms commitment to friendly, helpful service is one of the key factors that distinguish itself from other cyber cafs. Membership - (the customers will be given a loyalty card for 20 pesos only to be stamped every visit and if they got 10 stamped there will be free hour.)

Section One: The Business A. Description of Business Blues.Com Internet Caf will invest in high-speed computers to provide its customers with a fast and efficient connection to the Internet. The computers will be reliable and fun to work with. Blues.Com Internet Caf will continue to upgrade and modify the systems to stay with current technologies. B. Product/Service

C. Market Blues.Com Internet Cafe intends to cater both to people who want a guided tour of the Internet and to experienced users eager to indulge their passion for computers in a social setting. Furthermore, Blues.Coms Internet Cafe will be a magnet for local and traveling professionals who desire to work or check their email messages in a friendly atmosphere. These professionals will either use Blues.Com Internet cafs PCs, or plug their own notebook / computers into Internet connections. Blues.Coms Internet Cafe target market covers a wide range of ages: from members who grew up surrounded by computers, to seniors from local retirement centers. Our primary target markets include: Students The large student population will become an important part of the Blues.Com Internet Cafe customer base. The student population continues to grow at most schools. Evening entertainment, access to the Internet, and the upscale ambiance will be attractive to this group. Business people Downtown business communities are the areas in which Blues.Com Internet Cafe located. With further expansion into these parts of new cities, there will be access to additional professional centers. It also offers traveling business people the opportunity to plug personal laptops into the Blues.Com Internet Cafe network to check email communications or conduct Internet business with their customers or home office.

 Seniors This group represents a growing segment of Internet users. Blues.Com Internet Cafe will target the seniors by offering Introduction to the Internet classes. T he Blues.Com Internet Cafe staff will hold brief classes in the off hours to educate seniors on how to use the Internet to communicate with friends and family.

D. Location of Business

E. Competition

F. Management

Form of Organization This business will be a sole proprietorship type of business. An individual proprietor who owns and manages the business and is responsible for all business transactions. The owner is also personally responsible for all debts and liabilities incurred by the business. A sole proprietor can own the business for any duration of time and sell it when he or she sees fit. As owner, a sole proprietor can even pass a business down to his or her heirs. In this type of business, there are no specific business taxes paid by the company. The owner pays taxes on income from the business as part of his or her personal income tax payments. Advantages of this type of business are the sole proprietor has complete control and decision-making power over the business; sale or transfer can take place at the discretion of the sole proprietor; no corporate tax payments minimal legal costs to forming a sole proprietorship; and few formal business requirements.

G. Personnel Organizational Chart

Owner/Manager - Kristine C. Agustin Computer Technician Cashier Service Staffs Security Guard Janitor

Qualification and Functions of Manpower Positions Cashier

Qualifications 18- 23 years old, Male/Female Must be at least a college level preferably business related courses With experience as a cashier for at least 6

Functions Accepts payments, Makes change, Provides information, Fills out forms and Provides receipts for goods and services

months Service Staffs

18-25 years old, Male Must be at least a college level With pleasing personality Computer Literate

Supports the customer needs at all times. Attentive to the requests and complains of customers as well as Helps in maintaining cleanliness and orderliness of the place.

Computer Technician

23-30 years old, Male/Female College graduate preferably computer related courses Extensive and diversified Information. Technology experienced. In-depth knowledge on troubleshooting. Strong communication and interpersonal skills.

Tests and installs computers hardware systems, Connects PCs in a network and sets up peripheral equipment, hardware components and allied devices., Checks performance-related issues and network support problems,

Security Guard

18-30 years old, Male Has 1 year experience as a security guard.

He must perform security services for the entire internet caf building.

Janitor

18-30 years old, Male Must have personal skills to interact effectively with tenants, staff and the public. Must be able to work independently as well as in a team environment.

Maintain a safe, clean, living environment in the building.

Section Two: Financial Data Sources and Applications of Funding

Capital Equipment List Bond paper (short and long) CD with case Ballpen Stapler and staple wire Blank Ink Colored Ink Record Book Fire Extinguisher 21x Computer Set (which includes monitor, control system unit, mouse or mouse pad and headphone or speaker) 20x Computer tables and chairs 1x Server table and chair Cabinet 2x Air condition 4x wall fan 3x Printer Scanner CCTV Camera Photo Copy Machine Money Counterfeit Scanner Fax machine Telephone Emergency lights Wall Clock Extension Wire Modem Broom Dust pan plastic Trash basket Feather dust

 Mop Powder soap Air Freshener