INDIAN INSTITUTE OF MANAGEMENT, KOZHIKODE COURSE OUTLINE Course Name Term Credits Instructors : : : : Business Information Systems Management

III (Jan. Mar. 2013) 02 Prof. R. Radhakrishna Pillai

Course Description and Objectives:

Information Systems (IS) have become crucial to organizational effectiveness. With firms moving into digital world by converting their product, processes, and delivery agents into virtual, the management of such organizations is becoming a challenging task. The strategies for maintaining competitiveness of companies involved in production and delivery of information goods and services is a major challenge. It has also been a challenge to benefit from IS owing to multiple factors that need to be considered within an organization. In order to get the maximum benefit from IS, managers need to develop an understanding of the various factors of IS use in businesses viz., IS influence on business strategy; affect of IS on business operations; management of technology within an organization and the social impact of IS. This course is designed to address these issues. The course builds on Business Computing where the tools for information system development were dealt with in detail. The course is broadly divided into 4 modules- Impact of IT on Business Strategy; Information Systems and Managerial Challenges; IT Leadership, and Social Impact of IS.

Course Outline:
Module 1: Impact of IT on Business Strategy Understanding Business Models IT Impact on Business Models IT Impact on Organization Making the Case for IT Module 2: Information Systems and its Management Key Information System applications for Digital Age Understanding IT Infrastructure Assuring Reliable and Secure IT services Managing IT service Delivery Managing IT Project Delivery Module 3: IT Leadership Governance of the IT Function Leadership of the IT Function Module 4: Social Impact of IS ICT for Development and E-governance Social and Ethical Issues in ICT
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E-Citizen, e-government

Guest Lecture: Corporate IT: Strategic and Operations perspective

Text Book
1. 2. Lynda M Applegate, Robert D. Austin, Deborah L. Soule (2008) Corporate Information Strategy and Management 8th Edition. McGraw Hill International K.C. Laudon & J.P. Laudon (2013), Management Information Systems: Managing the Digital Firm, 12 edition, Pearson Education

Reference Books
3. James A OBrien, George M Marakas and Ramesh Behl (2010) Managing Information systems, McGraw Hill, 9th edition 4. Dave Chaffey (2011), E-Business and E-Commerce Management, 4th Edition, Pearson International 5. Rahul De (2012), MIS Managing Information Systems in Business, Government and Society, John Wiley and Sons. Supplementary Reading Supplementary readings will be available in Moodle Submission of assignments The assignments should be crisp and precise and be submitted in Moodle.

SESSION PLAN
Session No Module 1: Impact of IT on Business Strategy 1 2 3 4 Topic Readings Case Seminar Session

Understanding Business Models IT Impact on Business Models IT Impact on Organization Making the Case for IT

Chapter 1, Text Book 1 Chapter 2, Text Book 1 Chapter 3, Text Book 1 Chapter 4, Text Book 1 Chapters 9-12, Text book 2 Chapter 5, Text Book 1 Chapter 6, Text Book 1 Chapter 7, Text Book 1 Chapter 8, Text Book 1 2

BIS1 Case 1-1, Text book 1 Case 1-2, Text book 1 Group 1 Group 2 BIS2 BIS3 BIS4

Module 2: Information Systems and its Management 5

Key Information System applications for Digital Age Understanding IT Infrastructure Assuring Reliable and Secure IT services Managing IT service Delivery Managing IT Project Delivery

Group 3

BIS5

Case 2-1, Text book 1

Group 4

BIS6

Case 2-5, Text book 1

Group 5

BIS7

8 9

Case 2-6, Text book 1

Group 6 Group 7

BIS8 BIS9

Module 3: IT Leadership 10

Governance of the IT Function

Module 4: Social Impact of IS

Chapter 9-10, Text Book 1 Chapter Reference 5 14,

Case 3-2: Text book1

Group 8

BIS10

11 12

ICT for Development and Egovernance Social and Ethical Issues in ICT Guest Lecture
Corporate IT: Strategic and Operations perspective Project

Case C-1, Text book 1 Case (page 162), Text book 2

Group 9 Group 10

BIS11 BIS12

Chapter 4, Text book 2

13-14 15-16

BIS13-14 Project Groups 1-10 BIS15-16

Scheme of Evaluation Mid Term Exam 30 Marks End Term Exam 25 Marks Seminar 05 Marks Quiz/Course Participation 20 Marks Project & Presentation 20 Marks _______________________________________________________________________ Total 100 Marks
Project/Seminar Groups: Groups of 5-6 students each will be assigned for project and seminar.

Seminar: Each group will choose at least three topics on the emerging trends in IT within the first week of class in their order of preference. One of the chosen topics will be approved by the faculty or the faculty will suggest a chosen topic for the group. At the end of each class one group will be asked to present their chosen topic on one emerging trend in IT (as approved/assigned by the faculty) topic for 5 minutes. The presentation should include a short description of the topic, what is the value-addition and industry impact with few examples of its applications, challenges and concerns. Term Project: The objective of the term project is to learn how various concepts learned in the course are applied across business organizations in India. Different groups may look at different aspects covered under modules 1-4 in real Information Systems used in different organizations in India (e.g., Group 1 would be investigating the social impact aspects of IS in company X while Group 2 would be investigating the strategic impact aspect of IS in X). The findings will be shared across the other groups by way of presentation. Primary or secondary sources could be used for information gathering. Where ever, official letters are required for information gathering, TA would facilitate that. The topics will be suggested by the faculty and will be announced in Moodle. An interim report of 3-4 pages showing the progress should be submitted by 15 Feb 2013 and the Final report (10-12 pages) should be submitted by 1 March 2013. The presentations are scheduled during the last two sessions where each group will get around 10 minutes for presentation.
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Submission Guidelines: 1. Electronic submissions have to be made in Moodle. No E-mail submissions are evaluated or counted for credits. Each submission should have the group ID and Section ID. THE NAME OF MEMBERS CLEARLY WRITTEN ON THE FIRST PAGE. THE SUBMISSION WILL NOT BE EVALUATED IF THIS DATA IS MISSING. 2. CLASS CONDUCT, PLAGIARISM, EXAM DISCIPLINE ETC. Any material included in your reports, PPTs without acknowledging the source is treated as a case of Plagiarism. Attendance: Presence in all the classes is COMPULSORY for the course. Instructors may adopt appropriate mechanisms to judge the presence and participation of the student in the class and this will considered under the Class participation component of the evaluation scheme