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Measure & Monitoring 13

#measure13

By Tweet Category for iPad

Date: 03/27/2013

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

OVERVIEW

Session Measure & Monitoring 13


Statistics Categories total tweets

1.007
Retweets Links

170
Replies Pictures

users

300 92

Tweets Checkins

487 4

86 38

Category Other Links Replies Pictures Jacqui Taylor Katie Delahaye Katy Howell Positive Tweets Rest of categories

2.422.682 Impressions
Potential impact

Tweets per user

5,9

Total tweets 387 175 86 56 55 53 41 37 117

% 38 17 9 6 5 5 4 4 12

Original Tweets 275 92 86 38 39 35 20 31 91

RT 112 83 0 18 16 18 21 6 26

Users 105 72 33 27 30 32 21 28 83

338.728 Users
Potential reach

Followers per user

1.993

Charts
num. tweets

Most Active Users


328 283

AnjleeB
308 tweets followers

96

2076

AbigailH
tweets 38 18
17:22

61

21
21:00

5
00:38 27 mar

0
04:16

5
07:54 11:32 15:10
34

followers
18:48

3819

13:44 26 mar

time

themadass
tweets followers

52

num. users

80

20 16 13 9 6 6 6 4 7 13 11 13 12

4
>10000

SocialDamian
tweets followers

35

826

0-50

50-100

100-150

150-200

200-250

250-300

300-400

400-500

500-750

750-1000

1000-1500

1500-5000 5000-10000

num. followers

5 6

andismit
tweets followers

34

num. tweets per user

3480

MSL_London
tweets followers

>5 5 4 3 2 1 9 8 8 17

42

28

704

86
num. users

jacquitaylorfb
tweets followers

26

620

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

CATEGORIES
Categories Rankings Potential Reach Other Links Replies Number of impressions Other Links Replies Number of users Other Links Replies Number of tweets Other Links Replies Retweets Other Links Katy Howell

4 5

Pictures Jacqui Taylor

4 5

Pictures Jacqui Taylor

4 5

Katie Delahaye Jacqui Taylor

4 5

Jacqui Taylor Pictures

4 5

Katie Delahaye Pictures

Charts Impressions per category Tweets per category Users per category

Categories Rankings Category Other Links Replies Pictures Jacqui Taylor Katie Delahaye Katy Howell Positive Tweets Lutz Finger Andrew B. Smith Marshall Sponder Philip Sheldrake Leon Chaddock Luke Brynley Checkins Matt Owen M. Jose Serres Total tweets 387 175 86 56 55 53 41 37 35 26 20 12 8 5 4 4 3 % 38 17 9 6 5 5 4 4 3 3 2 1 1 0 0 0 0 Original Tweets 275 92 86 38 39 35 20 31 31 15 18 9 5 4 4 2 3 RT 112 83 0 18 16 18 21 6 4 11 2 3 3 1 0 2 0 Users 105 72 33 27 30 32 21 28 21 19 11 11 8 3 4 4 2 Impressions 873.495 505.357 274.752 146.337 131.793 115.178 74.132 57.150 90.815 30.656 31.698 45.840 17.247 4.622 16.231 2.432 4.947 Potential Reach 212.789 193.265 119.121 94.129 76.501 66.622 27.850 42.314 63.615 20.616 15.352 32.491 17.247 2.391 16.231 2.432 4.383 Tweets/ User 3,7 2,4 2,6 2,1 1,8 1,7 2,0 1,3 1,7 1,4 1,8 1,1 1,0 1,7 1,0 1,0 1,5 Followers/ User 2.026 2.684 3.609 3.486 2.550 2.081 1.326 1.511 3.029 1.085 1.395 2.953 2.155 797 4.057 608 2.191

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

USERS
Statistics

170
Number of users Top 5 users Most active users
AnjleeB

10,6
Number of users per category

5,9
Number of tweets per user

14.251
Number of impressions per user

Most popular users


shopped

Users with the highest impact


oursocialtimes

96
tweets AbigailH kdpaine

22.397
followers AbigailH

347.074
impressions

61
tweets themadass raxlakhani

15.110
followers shopped

232.959
impressions

52
tweets

13.839
followers

223.970
impressions

4 5

SocialDamian

35
tweets andismit

4 5

oursocialtimes

13.349
followers jangles

4 5

jangles

206.028
impressions AnjleeB

34
tweets

11.446
followers

199.296
impressions

Most participative users


AnjleeB

Retwitters
AnjleeB

Most original users


AbigailH

13
num. categories AbigailH EventNotes

42
num. of RTs AnjleeB

59
original tweets

12
num. categories MSL_London jacquitaylorfb

16
num. of RTs themadass

54
original tweets

11
num. categories

12
num. of RTs

51
original tweets

4 5
Charts

SocialDamian

11
num. categories andismit

4 5

sbalsomeynon

12
num. of RTs 31439

4 5

SocialDamian

33
original tweets andismit

10
num. categories

11
num. of RTs

24
original tweets

1993
Followers per user

50 35 27 33 19 3
influence level
Very low 0 to 10 followers

HIGH INFLUENCE

3
Low 10 to 50 followers Medium-low 50 to 200 followers Medium 200 to 500 followers Medium-high High 500 to 1000 1000 to 5000 followers followers Very high >5000 followers

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Users list
AnjleeB Total Tweets: AbigailH Total Tweets: themadass Total Tweets: 96 61 52 FlyingBinary Total Tweets: adders Total Tweets: tamsarion Total Tweets: 11 11 11 webmetricsguru Total Tweets: 5 Branded_3 Total Tweets: 4 hotelmesays Total Tweets: 2

lesliewoodcock Total Tweets: 2 liquidphotocouk Total Tweets: 2 mbabuskov Total Tweets: ourpond Total Tweets: 2 2

GrowWithOrganic Total Tweets: 4 LutzFinger Total Tweets: The_Machin Total Tweets: knallgrau Total Tweets: 4 4 4

SocialDamian Total Tweets: 35 andismit Total Tweets: 34

JanisZaikovskis Total Tweets: 10 PJeanjean Total Tweets: shopped Total Tweets: alistairtweet Total Tweets: greenwellys Total Tweets: 10 10 9 9

MSL_London Total Tweets: 28 jacquitaylorfb Total Tweets: 26 oursocialtimes Total Tweets: 26 iftweeter Total Tweets: katyhowell Total Tweets: CarlBarkey Total Tweets: dbarrowcliff Total Tweets: escherman Total Tweets: 22 21 20 20 20

rhiannonldavies Total Tweets: 2 smroi_es Total Tweets: 2

memyselfandcris Total Tweets: 4 michaelblowers Total Tweets: 4 naomigarrathy Total Tweets: 4 ConfusedSharon Total Tweets: 3 DeepaOST Total Tweets: Hannechr Total Tweets: 3 3

sociopsychopath Total Tweets: 2 timaldiss Total Tweets: APGibson16 Total Tweets: 2 1

lbrynleyjones Total Tweets: 9 BernieJMitchell Total Tweets: 7 leonchaddock Total Tweets: 7 liberatemedia Total Tweets: 7 nicochabs Total Tweets: 7

AleksejHeinze Total Tweets: 1 AllthingsIC Total Tweets: 1

OccamRazorBot Total Tweets: 3 PetrPinkas Total Tweets: kdpaine Total Tweets: sarabeirne Total Tweets: 3 3 3

Andrew_Isidoro Total Tweets: 1 AnnHawkins Total Tweets: AsifChoudry Total Tweets: 1 1

sbalsomeynon Total Tweets: 20 EventNotes Total Tweets: jangles Total Tweets: 19 18

BirdSongDTT Total Tweets: 6 Maggsy Total Tweets: Sheldrake Total Tweets: mjserres Total Tweets: AndrewGrill Total Tweets: 6 6 6 5

Beth_Bespoke Total Tweets: 1 CJen Total Tweets: 1

suzanne_tennant Total Tweets: 18 abellavida Total Tweets: 16

theblueballroom Total Tweets: 3 ConsumerTeam Total Tweets: 2 DaleArcherSB Total Tweets: 2 HeFritzsche Total Tweets: JezTaylorUK Total Tweets: 2 2

ChaseMcMichael Total Tweets: 1 DanielJTruman Total Tweets: 1 DarrylSparey Total Tweets: 1 Davipops Total Tweets: FDLeigh Total Tweets: 1 1

georgiahalston Total Tweets: 16 31439 Total Tweets: Publicasity Total Tweets: 13 13

LawlorMarsden Total Tweets: 5 Liberatelloyd Total Tweets: 5 barryfurby Total Tweets: 5

ShelleyPortet Total Tweets: 13 ThiloKunzemann Total Tweets: 13 BeckyCasson1009 Total Tweets: 12 misskpatel Total Tweets: 12

girlshairspray Total Tweets: 5 grace_epark Total Tweets: jamieriddell Total Tweets: lexx2099 Total Tweets: 5 5 5

KindaJackson Total Tweets: 2 SocialiMediaUK Total Tweets: 2 TweetCategoryDT Total Tweets: 2 evilczar Total Tweets: 2

FYeahAnalytics Total Tweets: 1 FivebyFiveUK Total Tweets: 1 Glasgow Total Tweets: 1

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Infoition Total Tweets:

apoole2010 Total Tweets: astari__ Total Tweets: bailey9799 Total Tweets: benhunt92 Total Tweets: businessvia Total Tweets: cast42 Total Tweets: cjnmathews Total Tweets: commutiny Total Tweets: danbarker Total Tweets: deannaboss Total Tweets: drew_now Total Tweets: elbowco Total Tweets: ellwos Total Tweets:

1 1 1 1 1 1 1 1 1 1 1 1 1

raxlakhani Total Tweets: s_cul Total Tweets: sequins16 Total Tweets: sharethistoo Total Tweets: sheepstudio Total Tweets: shirleyayres Total Tweets: sidejackable Total Tweets: stevewatts Total Tweets: swardley Total Tweets:

1 1 1 1 1 1 1 1 1

Inspira_Mktg Total Tweets: 1 JocelynKirby Total Tweets: 1 Jonin60seconds Total Tweets: 1 KateAEglinton Total Tweets: 1 MeetTheBossTV Total Tweets: 1 MrSeanMeehan Total Tweets: 1 NPAPryke Total Tweets: 1

NetNewsCheck Total Tweets: 1 Nickyhants Total Tweets: OwainBetts Total Tweets: 1 1

the_enigmagroup Total Tweets: 1 tomball1985 Total Tweets: traackr Total Tweets: tweets_eve Total Tweets: 1 1 1

RebeccaPain Total Tweets: 1 RobDWaller Total Tweets: 1

SarahPrusinski Total Tweets: 1 Sierralog Total Tweets: 1

emmasudden Total Tweets: 1 facetweet1388 Total Tweets: 1 fionasphere Total Tweets: guy1067 Total Tweets: helenen Total Tweets: jelbuckley Total Tweets: jonhew Total Tweets: kathfla Total Tweets: klaceyd Total Tweets: louisegault Total Tweets: mediaczar Total Tweets: 1 1 1 1 1 1 1 1 1

vmdigitalfuture Total Tweets: 1 wendytarr Total Tweets: 1

SnapJudgmentOrg Total Tweets: 1 SoldiFrancesca Total Tweets: 1 StJohnDeakins Total Tweets: 1 SuperSonya Total Tweets: TAGtribe Total Tweets: 1 1

xantonialouisax Total Tweets: 1

TheLizWeston Total Tweets: 1 WeAreValiant Total Tweets: 1 Webprotech Total Tweets: adamdevile Total Tweets: 1 1

allanschoenberg Total Tweets: 1 andyfairclough Total Tweets: 1 aniutekwonders Total Tweets: 1

paulbrucepro Total Tweets: 1 radixcom Total Tweets: ravisodha Total Tweets: 1 1

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Highlighted tweets
Lina & Tom @liquidphotocouk
17:37 - 27 Mar 13

Cat.: Positive Tweets

Becky Casson @BeckyCasson1009

17:29 - 27 Mar 13

Cat.: Positive Tweets

Really enjoyed shooting @oursocialtimes #measure13 conference today & we learnt lots too! #win

Great day at the @oursocialtimes Monitoring and Measurement Conference #measure13 now for some drinks to end the day with the @smetrics team

Andrew Bruce Smith @andismit

17:28 - 27 Mar 13

Cat.: Positive Tweets

Janis Zaikovskis @JanisZaikovskis

11:20 - 26 Mar 13

Cat.: Positive Tweets

Big thanks to everyone at #measure13 today - great event - hope you learnt a lot - I certainly did! Cc @oursocialtimes

Great start of the day at the SocMed Measurement & Monitoring workshop! #measure13

Andrew Bruce Smith @andismit

09:35 - 26 Mar 13

Cat.: Positive Tweets

Publicasity @Publicasity

12:48 - 27 Mar 13

Cat.: Philip Sheldrake

Social Media Measurement & Monitoring workshop kicking off looking forward to a great day #measure13

Your brand is unique, your strategies/tactics are unique. Your social measurement approach should be also - @sheldrake #measure13

Carl Barkey @CarlBarkey

12:44 - 27 Mar 13

Cat.: Philip Sheldrake

Katy Howell @katyhowell

12:11 - 27 Mar 13

Cat.: Philip Sheldrake

Which social media metrics matter the most? The metrics that matter most to you linked to unique business objectives. @sheldrake #measure13

There is a disconnect in the measures we make at the coal face and those that are valued by the board @Sheldrake #measure13

Abigail Harrison @AbigailH

14:52 - 27 Mar 13

Cat.: Other

Scott Culcheth @themadass

14:31 - 27 Mar 13

Cat.: Other

22% believe in product ratings: 38% of them are fake. but we are ready to be deceived if they come at right moment in time #measure13

I would like to take this opportunity to confirm I am not a spambot loyal to #measure13 ;-)

Scott Culcheth @themadass

14:08 - 27 Mar 13

Cat.: Other

andrew Gilhespy @girlshairspray

12:35 - 27 Mar 13

Cat.: Other

Social media monitoring analogy. All the tools are fishing from the same lake, but catching different fish. #measure13

#measure13 sales, brand uplift, brand sentiment, customer satisfaction, engagement, health of relationships, endorsement, shares

Deepa Mistry @DeepaOST

12:34 - 27 Mar 13

Cat.: Other

Our Social Times @oursocialtimes

12:28 - 27 Mar 13

Cat.: Other

First time I have heard a stat on the current situ but unsurprising - Print only accounts for 4% of all media consumption. #measure13

The Gen Y management will see a shift in change of attitude and stop insisting that numbers mean success? #measure13

Becky Casson @BeckyCasson1009

10:32 - 27 Mar 13

Cat.: Other

Psycho @sociopsychopath

10:17 - 27 Mar 13

Cat.: Other

If you don't know your Social Media goals it's checkmate! #measure13

#measure13 Gen Z only develop trust in a brand through their own networks. They will check you out. #brandadvocacy

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Punit Tongia @businessvia

10:13 - 27 Mar 13

Cat.: Other

Grace Park @grace_epark

10:06 - 27 Mar 13

Cat.: Other

A website is no longer enough, social media has to be part of a blended presence #measure13 via @AnjleeB

Only 20% of the world is online... it's earl days yet! #measure13

Anjlee Bhatt @AnjleeB

10:05 - 27 Mar 13

Cat.: Other

BirdSong @BirdSongDTT

09:48 - 27 Mar 13

Cat.: Other

A website is no longer enough, social media has to be part of a blended presence #measure13

Opinions, advocacy, influence - irrelevant if brands don't align their social #Presence to audience demand #measure13

Scott Culcheth @themadass

09:48 - 27 Mar 13

Cat.: Other

Fiona Marie Carrigan @fionasphere

09:48 - 27 Mar 13

Cat.: Other

Use ROI for social media investment only if you enjoy winding up accountants. #measure13

Social Media is so complex - watching #measure13 live stream #beyondme!

Abigail Harrison @AbigailH

09:44 - 27 Mar 13

Cat.: Other

Damian Corbet @SocialDamian

09:43 - 27 Mar 13

Cat.: Other

Influence cannot be expressed as a score or algorithm #measure13 <couldn't agree more cc: @FlyingBinary @jonin60seconds

Why use social media? To meet business goals. Why measure your SM activity? To show you're meeting those goals. Simples! #measure13

Carl Barkey @CarlBarkey

07:51 - 27 Mar 13

Cat.: Other

Carl Barkey @CarlBarkey

12:50 - 27 Mar 13

Cat.: Matt Owen

Resolution for #measure13. Only tweet what is insightful, valuable and new. Will see how we get on.

Marketing is a branch of social media. Fighting talk. @lexx2099 #measure13

michelle goodall @greenwellys

14:22 - 27 Mar 13

Cat.: Marshall Sponder

Vicki Maggs @Maggsy

14:11 - 27 Mar 13

Cat.: Marshall Sponder

2/3rds customers unhappy with their SM monitoring platform - don't understand limitations #measure13 @webmetricsguru

According to @webmetricsguru "The data you look for is data you'll find so you better know what you're looking for" #measure13 - too true

Krupa Patel @misskpatel

14:05 - 27 Mar 13

Cat.: Marshall Sponder

Philippe Jeanjean @PJeanjean

11:53 - 27 Mar 13

Cat.: M. Jose Serres

Cleaning up data requires investment >> ensure there is a specific business plan/objective adopted #measure13 via @webmetricsguru

B2B - needs process to send social conversions to the right person in the company (HR, sales, legal, etc.) @mjserres #measure13

Our Social Times @oursocialtimes

15:01 - 27 Mar 13

Cat.: Lutz Finger

Andrew Bruce Smith @andismit

14:48 - 27 Mar 13

Cat.: Lutz Finger

Awesome as always, lots of great tweets about @lutzfinger 's talk at #measure13

Can social media spam bots create an (Astroturfed) mass movement? via @LutzFinger #measure13

Thilo Kunzemann @ThiloKunzemann

14:44 - 27 Mar 13

Cat.: Lutz Finger

Andrew Bruce Smith @andismit

14:40 - 27 Mar 13

Cat.: Lutz Finger

Ups, I tweet like a bot, in bursts and fits #measure13 - @LUTZFINGER explains business model of fake followers & bots #measure13

Fascinating look at the business models of fake follower/fan creators via @LutzFinger at #measure13

Anjlee Bhatt @AnjleeB

16:55 - 27 Mar 13

Cat.: Luke Brynley

Thilo Kunzemann @ThiloKunzemann

10:43 - 26 Mar 13

Cat.: Luke Brynley

Fabulous event today, thanks @oursocialtimes @lbrynleyjones for hosting! #Measure13

20-40% of twitter followers are fake says @lbrynleyjones during #measure13 - I wonder if my followers are real :-)

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Becky Casson @BeckyCasson1009

11:59 - 27 Mar 13

Cat.: Leon Chaddock

Anjlee Bhatt @AnjleeB

11:41 - 27 Mar 13

Cat.: Leon Chaddock

Now time for @leonchaddock with some top tips on the value of Social Media Monitoring within B2B Organisations #measure13

Getting us back into analytics and traffic monitoring @leonchaddock and @mjserres at #measure13

georgia halston @georgiahalston

14:58 - 27 Mar 13

Cat.: Katy Howell

michaelblowers @michaelblowers

11:43 - 27 Mar 13

Cat.: Katy Howell

So it would seem the only bots who aren't lonely are those on dating sites! @katyhowell @LutzFinger #measure13

'You have to plan to measure' @katyhowell #measure13

georgia halston @georgiahalston

11:00 - 27 Mar 13

Cat.: Katy Howell

immediate future @iftweeter

10:59 - 27 Mar 13

Cat.: Katy Howell

10% of social budget should be spent on the tool & 90% on the strategists who can make valuable sense of the data - @katyhowell #measure13

Only 41% understand interactions between digital and offline. Katy talks about the challenges we face #measure13

Anjlee Bhatt @AnjleeB

10:31 - 27 Mar 13

Cat.: Katy Howell

MSL London @MSL_London

09:52 - 27 Mar 13

Cat.: Katie Delahaye

Social media strategy is like a game of chess @katyhowell #measure13

"The value of a like is worthless if it doesn't help you business" @KDPaine discussing measurement standards at #measure13 #smmstandards

Becky Casson @BeckyCasson1009

09:50 - 27 Mar 13

Cat.: Katie Delahaye

georgia halston @georgiahalston

09:49 - 27 Mar 13

Cat.: Katie Delahaye

Very useful talk on standards by @KDPaine #measure13

Don't use the term ROI says @kdpaine at #measure13 use cost effectiveness such as cost per lead instead

Nicolas Chabot @nicochabs

09:44 - 27 Mar 13

Cat.: Katie Delahaye

Damian Corbet @SocialDamian

10:27 - 27 Mar 13

Cat.: Jacqui Taylor

Influence is not a single score. @traackr is a good model to look at says @kdpaine #measure13

"If data is the new oil, social data is the new petroleum." @jacquitaylorfb speaking at #measure13

Publicasity @Publicasity

10:27 - 27 Mar 13

Cat.: Jacqui Taylor

Lutz Finger @LutzFinger

10:23 - 27 Mar 13

Cat.: Jacqui Taylor

"Seperate internal and external company communication can't exist anymore." @jaquitaylorfb #measure13

end of #BigData the new hype is now #openData says @jacquitaylorfb at #measure13 - I am looking forward to Big Results from any of those.

theblueballroom @theblueballroom

10:19 - 27 Mar 13

Cat.: Jacqui Taylor

Thilo Kunzemann @ThiloKunzemann

10:18 - 27 Mar 13

Cat.: Jacqui Taylor

The existence of internalcomms AND externalcomms has disappeared c/o @jacquitaylorfb #measure13

Visual Generation enters workplace, says @jacquitaylorfb at #measure13 - have to focus more on visual content @Tayebot @giuliozucchini

Carl Barkey @CarlBarkey

16:37 - 27 Mar 13

Cat.: Andrew B. Smith

Anjlee Bhatt @AnjleeB

16:29 - 27 Mar 13

Cat.: Andrew B. Smith

Social is not great at closing the deal. It is an assistive medium. Social's inclusion in attribution modelling. @andismit #measure13

Google Analytics is the most robust source to prove the direct & indirect value of social via @andismit #Measure13

Diane Green @sequins16

16:21 - 27 Mar 13

Cat.: Andrew B. Smith

MSL London @MSL_London

10:58 - 27 Mar 13

Cat.: Andrew B. Smith

Oh dear i always read them!RT @andismit: 40pc of online reviews are fakes says @LutzFinger at #measure13 - the downsides of social proof.

We need a better understanding of the interactions between online and offline in purchasing decisions #zmot #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

Annexes

TWEETS BY CATEGORY
Category

Jacqui Taylor
Tweets about Jacqui Taylor

Most Active Users

39
tweets Tweets from this category

30
users

16
retweets

76.501 131.793
potential reach potential impact

1,3
tweets / user

1. jacquitaylorfb 2. MSL_London 3. SocialDamian 4. jangles 5. AnjleeB

Jacqui Taylor @jacquitaylorfb

09:33 - 27 Mar 13

Grace Park @grace_epark

10:00 - 27 Mar 13

Absolutely @jangles: @jacquitaylorfb morning to you too :) see you in the break #measure13

Next up - @jacquitaylorfb Social Media Measurement and the Data Explosion #measure13 - looking forward to this!

Anjlee Bhatt @AnjleeB

10:04 - 27 Mar 13

georgia halston @georgiahalston

10:06 - 27 Mar 13

Next up @jacquitaylorfb from Flying Binary talking big data and measurement #measure13

We live in the world of the Web 3.0 where #socialmedia is necessity, not choice - from @jacquitaylorfb #measure13

Neville Hobson @jangles

10:08 - 27 Mar 13

Our Social Times @oursocialtimes

10:08 - 27 Mar 13

"Gen Y: the visual generation" says @jacquitaylorfb #measure13

Generation Y are visual and tech savvy and in 4 years time will be predominant the workplace says @jacquitaylorfb #measure13

MSL London @MSL_London

10:10 - 27 Mar 13

Suzanne Tennant @suzanne_tennant

10:11 - 27 Mar 13

The Data Explosion now from @jacquitaylorfb discussing impact of Gen Y as the visual generation in how we look at data #measure13

Web science talk from @jacquitaylor at #measure13 Gen X are postwar babies & so v security conscious, Gen Y are more open & collaborative

Damian Corbet @SocialDamian

10:14 - 27 Mar 13

Neville Hobson @jangles

10:15 - 27 Mar 13

#GenY will be predominant in the workforce in 4 years. How many organisations' are ready? @jacquitaylorfb speaking at #measure13

Astroturfing: "you do it once and you'll never be forgiven" @jacquitaylorfb #measure13

Lutz Finger @LutzFinger

10:16 - 27 Mar 13

Sara Beirne @sarabeirne

10:18 - 27 Mar 13

Gen x, y, z no matter what: #Trust is the main need in social media. @jacquitaylorfb at #measure13

At #measure13 @oursocialtimes event. @jacquitaylorfb talking open data. More graphs please. Love graphs.

Thilo Kunzemann @ThiloKunzemann

10:18 - 27 Mar 13

Naomi Garrathy @naomigarrathy

10:19 - 27 Mar 13

Visual Generation enters workplace, says @jacquitaylorfb at #measure13 - have to focus more on visual content @Tayebot @giuliozucchini

Gen Z's declining trust becoming an issue for brands according to @jacquitaylorfb - highlights importance of transparency #measure13

theblueballroom @theblueballroom

10:19 - 27 Mar 13

Grace Park @grace_epark

10:20 - 27 Mar 13

The existence of internalcomms AND externalcomms has disappeared c/o @jacquitaylorfb #measure13

Over the next 4 yrs, there will be 5bn more voices online... that's going to create quite a bit of noise! c/o @jacquitaylorfb #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

10

Anjlee Bhatt @AnjleeB

10:20 - 27 Mar 13

MSL London @MSL_London

10:23 - 27 Mar 13

Over the next 4 years, 5 billion extra voices will be on the web and social media will be key @jacquitaylorfb #measure13

In 4 years Gen Y will dominate the work place. Big change but also opportunity @jacquitaylorfb #measure13 #FutureForward

Lutz Finger @LutzFinger

10:23 - 27 Mar 13

Carl Barkey @CarlBarkey

10:27 - 27 Mar 13

end of #BigData the new hype is now #openData says @jacquitaylorfb at #measure13 - I am looking forward to Big Results from any of those.

If data is the new oil, social data is the new petroleum @jacquitaylorfb #measure13

Publicasity @Publicasity

10:27 - 27 Mar 13

Lutz Finger @LutzFinger

10:27 - 27 Mar 13

"Seperate internal and external company communication can't exist anymore." @jaquitaylorfb #measure13

If data is the new OIL then data is the new PETROLEUM by @jacquitaylorfb #measure13

Neville Hobson @jangles

10:27 - 27 Mar 13

Damian Corbet @SocialDamian

10:27 - 27 Mar 13

"Social data is the new petroleum" says @jacquitaylorfb. Think about that. #measure13

"If data is the new oil, social data is the new petroleum." @jacquitaylorfb speaking at #measure13

Sara Beirne @sarabeirne

10:28 - 27 Mar 13

Adeline @abellavida

10:29 - 27 Mar 13

The web is a fabric of permanence and brands cannot ignore the unforgiving nature of Gen Y and Gen Z - @jacquitaylorfb #measure13

"Its no longer about big data, it's about open data" "If data is the new oil, social data is the new petroleum" #measure13 @jacquitaylorfb

Damian Corbet @SocialDamian

10:29 - 27 Mar 13

Neville Hobson @jangles

10:30 - 27 Mar 13

We need to bridge the divide between data and social by developing shared skills says @jacquitaylorfb at #measure13

Nice work @jacquitaylorfb much food for thought #measure13

Tamara KorcakNovicka @tamsarion

10:34 - 27 Mar 13

Luke Brynley-Jones @lbrynleyjones

10:38 - 27 Mar 13

#measure13 @jacquitaylorfb data has fabric permanency, visualisation rules the game of Gen Y and Z. #open data is the new #big data

"If data is the new oil social media is the new petroleum" @jacquitaylorfb at #measure13

Marshall Sponder @webmetricsguru

11:02 - 27 Mar 13

Jacqui Taylor @jacquitaylorfb

11:02 - 27 Mar 13

At #measure13 after listening to @katyhowell and @jacquitaylorfb feel the original presentation with Facebook graph search would work here

TY @jangles: Nice work @jacquitaylorfb much food for thought #measure13

Jacqui Taylor @jacquitaylorfb

12:02 - 27 Mar 13

MSL London @MSL_London

12:15 - 27 Mar 13

TY Damian objective achieved then :) @SocialDamian: @jacquitaylorfb Great talk earlier Jacqui - real food for thought. #measure13 #GenY

Interesting debate now on developing #metrics and ROI vs 'social value' #measure13 @jacquitaylorfb @Sheldrake @andismit

Suzanne Tennant @suzanne_tennant

12:30 - 27 Mar 13

Adeline @abellavida

12:34 - 27 Mar 13

Top conference point so far - Social activity is layer in an organisation, not a team in a department. Thanks to @jacquitaylorfb #measure13

Social Media is not a siloed department, it needs to be baked into the fabric of the organisation #measure13 #blendedteams @jacquitaylorfb

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

11

Damian Corbet @SocialDamian

12:40 - 27 Mar 13

MSL London @MSL_London

12:48 - 27 Mar 13

"A social media specialist is at the forefront of adding real value." @jacquitaylorfb at #measure13. We WILL be heroes in 5 years!

"Social media is not something you do, it is who you are" @jacquitaylorfb #measure13 #storytelling

Suzanne Tennant @suzanne_tennant

12:49 - 27 Mar 13

Most other company departments probably aren't correctly using data to demo performance. Another great point from @jacquitaylorfb #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

12

TWEETS BY CATEGORY
Category

Katie Delahaye
Tweets about Katie Delahaye

Most Active Users

35
tweets Tweets from this category

32
users

18
retweets

66.622 115.178
potential reach potential impact

1,1
tweets / user

1. Publicasity 2. ThiloKunzemann 3. sbalsomeynon 4. AnjleeB 5. dbarrowcliff

Thilo Kunzemann @ThiloKunzemann

11:23 - 26 Mar 13

Publicasity @Publicasity

11:36 - 26 Mar 13

Live now at #measure13: @kdpaine - the queen of measurement: # of cute animals vs. social media impact measurement

"influence is relative - a computer cannot tell you who matters most" Katie Delahaye Paine #measure13

Thilo Kunzemann @ThiloKunzemann

11:44 - 26 Mar 13

Publicasity @Publicasity

11:49 - 26 Mar 13

Impressions = guys at a construction side luring at passing women great presentation by @kdpaine at #measure13

"Sentiment should move to desirable vs undesirable - not positive vs. negative" Katie Delahaye Paine #measure13

Thilo Kunzemann @ThiloKunzemann

12:25 - 26 Mar 13

Publicasity @Publicasity

12:40 - 26 Mar 13

you become what you measure, so chose #kpi carefully - @kdpaine at #measure13

"Research without insight is just trivia" Katie Delahaye Paine #measure13

Steph Balsom Eynon @sbalsomeynon

19:07 - 26 Mar 13

david barrowcliff @dbarrowcliff

09:08 - 27 Mar 13

Great day today at #measure13 cannot wait for day 2 tomorrow! @oursocialtimes @kdpaine @andismit @webmetricsguru @leonchaddock @lexx2099

Hello @kdpaine! Welcome to a cold (but sunny) London #measure13

Neville Hobson @jangles

09:18 - 27 Mar 13

Abigail Harrison @AbigailH

09:19 - 27 Mar 13

Looking forward to hearing @kdpaine, just starting her presentation #measure13

The queen of measurement takes to the floor @kdpaine at #measure13 - to hear about standards in PR measurement

Nicolas Chabot @nicochabs

09:19 - 27 Mar 13

Milan Babuskov @mbabuskov

09:24 - 27 Mar 13

Good to see @kdpaine in London for #Measure13 conference. Last time was in NY for a @traackr certification course

In her twitter profile @kdpaine prefers to be called "Goddess" instead of "Queen" #measure13

Naomi Garrathy @naomigarrathy

09:27 - 27 Mar 13

Anjlee Bhatt @AnjleeB

09:33 - 27 Mar 13

First up, the Queen of Measurement, @KDPaine with some background on standards for SM measurement #measure13

Multipliers should never be used in social media measurement because of edgerank, a divider is more appropriate via @kdpaine #measure13

Damian Corbet @SocialDamian

09:38 - 27 Mar 13

Vicki Maggs @Maggsy

09:40 - 27 Mar 13

There's so much bullsh*t written about #smm. At least people like @kdpaine are trying to pin it down with standards. #measure13

Today I'm at #measure13 learning more about social media measurement and monitoring. Kicking off with @KDPaine: Bkground of Standards for SM

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

14

Nicolas Chabot @nicochabs

09:44 - 27 Mar 13

david barrowcliff @dbarrowcliff

09:46 - 27 Mar 13

Influence is not a single score. @traackr is a good model to look at says @kdpaine #measure13

Yes @kdpaine! Time go go beyond sentiment & start looking at intent, emotion, signals #measure13

Shelley Portet @ShelleyPortet

09:47 - 27 Mar 13

Neville Hobson @jangles

09:48 - 27 Mar 13

According to @kdpaine sentiment is over-used and over-valued as a social media measurement #measure13

ROI is an accounting term, don't use it says @kdpaine #measure13

Anna Marsden @LawlorMarsden

09:49 - 27 Mar 13

georgia halston @georgiahalston

09:49 - 27 Mar 13

Bin ROI and try measuring cost effectiveness of your social media #measure13. Thank you @KDPaine

Don't use the term ROI says @kdpaine at #measure13 use cost effectiveness such as cost per lead instead

Becky Casson @BeckyCasson1009

09:50 - 27 Mar 13

Bernie J Mitchell @BernieJMitchell

09:51 - 27 Mar 13

Very useful talk on standards by @KDPaine #measure13

Ha! :-) RT @jangles: ROI is an accounting term, don't use it says @kdpaine #measure13

MSL London @MSL_London

09:52 - 27 Mar 13

MSL London @MSL_London

09:55 - 27 Mar 13

"The value of a like is worthless if it doesn't help you business" @KDPaine discussing measurement standards at #measure13 #smmstandards

"Influence is not a simple score." @KDPaine #measure13

Publicasity @Publicasity

09:58 - 27 Mar 13

Tamara KorcakNovicka @tamsarion

10:05 - 27 Mar 13

"Influence is something that happens beyond engagement" -@kdpaine #measure13 #SocialMedia

thank you for your presentation #measure13 @kdpaine mentioned a conference in June? in Madrid, can you share details pls. thank you

Philippe Jeanjean @PJeanjean

10:05 - 27 Mar 13

Our Social Times @oursocialtimes

10:07 - 27 Mar 13

An influencer needs: reach, engagement, relevance, frequent posts and measurable audience impact on a topic. @kdpaine #measure13

Great talk from @kdpaine and now up is @jacquitaylorfb #measure13

Tweet Category Data @TweetCategoryDT

10:47 - 27 Mar 13

Andrew Bruce Smith @andismit

12:25 - 27 Mar 13

We are monitoring #Measure13 at @oursocialtimes Stats for now: 312 tweets from 92 users. Most active user @AnjleeB Most mentioned @kdpaine

What do you think of the #measure13 panel at @oursocialtimes Soc Med event? @kdpaine @andismit @lexx2099 @Sheldrake @jacquitaylorfb

georgia halston @georgiahalston

12:45 - 27 Mar 13

Damian Corbet @SocialDamian

12:55 - 27 Mar 13

Talking #socialmedia metrics at #measure13 @kdpaine - you want to know the #ROI? What return do you want?

"Data has one purpose: to help you perform better, so you'd better ask the right questions." @kdpaine at #measure13

david barrowcliff @dbarrowcliff

16:51 - 27 Mar 13

Thrilled to receive @kdpaine book for having the most popular tweet at #measure13!

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

15

TWEETS BY CATEGORY
Category

Katy Howell
Tweets about Katy Howell

Most Active Users

20
tweets Tweets from this category

21
users

21
retweets

27.850
potential reach

74.132
potential impact

1,0
tweets / user

1. iftweeter 2. AnjleeB 3. AbigailH 4. SocialDamian 5. georgiahalston

immediate future @iftweeter

09:03 - 27 Mar 13

Jacqui Taylor @jacquitaylorfb

09:12 - 27 Mar 13

Katy and Kate from the IF team are at the Social Media Measurement & Monitoring conference today. Be sure to say hello! #measure13

it's day 2 of #measure13 and I'm delighted to be sharing a stage with @katyhowell and @Sheldrake. Morning all

Anjlee Bhatt @AnjleeB

10:31 - 27 Mar 13

Abigail Harrison @AbigailH

10:31 - 27 Mar 13

Social media strategy is like a game of chess @katyhowell #measure13

You can't retrofit measurement once the social media is done. C/o @katyhowell #measure13

Abigail Harrison @AbigailH

10:32 - 27 Mar 13

Nicolas Chabot @nicochabs

10:39 - 27 Mar 13

And by the way social media is not sexy, it is all about Excel spreadsheets. C/o @ katyhowell < so true! #measure13

Agree with @katyhowell bu the real challenge is to measure how to influence purchases in physical stores #measure13

Anjlee Bhatt @AnjleeB

10:40 - 27 Mar 13

immediate future @iftweeter

10:53 - 27 Mar 13

You can get the right data by asking the right questions via @katyhowell #measure13

Correlation graphing lets you see how it all works together says @katyhowell #measure13

Damian Corbet @SocialDamian

10:58 - 27 Mar 13

immediate future @iftweeter

10:59 - 27 Mar 13

Great no-nonsense talk about #attribution analysis by @katyhowell at #measure13

Only 41% understand interactions between digital and offline. Katy talks about the challenges we face #measure13

georgia halston @georgiahalston

11:00 - 27 Mar 13

Abigail Harrison @AbigailH

11:07 - 27 Mar 13

10% of social budget should be spent on the tool & 90% on the strategists who can make valuable sense of the data - @katyhowell #measure13

Great #measure13 presentation @katyhowell - class of your own! :)

Philippe Jeanjean @PJeanjean

11:41 - 27 Mar 13

michaelblowers @michaelblowers

11:43 - 27 Mar 13

Challenges of attribution modelling for #SocialMedia include conflicting data and internal politics! - @katyhowell #measure13

'You have to plan to measure' @katyhowell #measure13

georgia halston @georgiahalston

14:58 - 27 Mar 13

immediate future @iftweeter

15:26 - 27 Mar 13

So it would seem the only bots who aren't lonely are those on dating sites! @katyhowell @LutzFinger #measure13

Our lovely @katyhowell is a panelist for this afternoon's discussion on "Quality - The Forgotten Metric?" Should be interesting! #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

17

immediate future @iftweeter

15:38 - 27 Mar 13

Damian Corbet @SocialDamian

15:43 - 27 Mar 13

"In order to produce quality content, you need to know your goals", says @katyhowell #measure13 #socialmedia

A B2B company not wanting to engage in conversations via social media? Radical. @katyhowell speaking at #measure13

MSL London @MSL_London

15:45 - 27 Mar 13

immediate future @iftweeter

15:52 - 27 Mar 13

Interesting point by @katyhowell brands can have the capacity to live online and drive no conversations #measure13

The platforms are forcing us down certain paths when it comes to content creation for social media, says Katy #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

18

TWEETS BY CATEGORY
Category

Positive Tweets
Positive tweets

Most Active Users

31
tweets Tweets from this category

28
users

6
retweets

42.314
potential reach

57.150
potential impact

1,1
tweets / user

1. andismit 2. dbarrowcliff 3. AbigailH 4. AnjleeB 5. BeckyCasson1009

escherman @escherman

09:35 - 26 Mar 13

Andrew Bruce Smith @andismit

09:35 - 26 Mar 13

Social Media Measurement & Monitoring workshop kicking off looking forward to a great day #measure13

Social Media Measurement & Monitoring workshop kicking off looking forward to a great day #measure13

Janis Zaikovskis @JanisZaikovskis

11:20 - 26 Mar 13

escherman @escherman

16:41 - 26 Mar 13

Great start of the day at the SocMed Measurement & Monitoring workshop! #measure13

Many thanks to everyone at today's @oursocialtimes Social Media Measurement workshop - appreciated your time. See you tomorrow ;) #measure13

Andrew Bruce Smith @andismit

16:41 - 26 Mar 13

Abigail Harrison @AbigailH

18:11 - 26 Mar 13

Many thanks to everyone at today's @oursocialtimes Social Media Measurement workshop - appreciated your time. See you tomorrow ;) #measure13

Very much looking forward to a jam-packed day in London tomorrow: #measure13 followed by #kredLDN - see y'all there.

michelle goodall @greenwellys

07:22 - 27 Mar 13

Pebble In The Pond @ourpond

07:33 - 27 Mar 13

Off to #measure13 from @oursocialtimes this morning. Great line up. Should be a good un.

On train to #measure13 today. Bacon sandwich consumed. Looking forward to latest in social media monitoring.

Philippe Jeanjean @PJeanjean


Expecting some great sessions at #measure13 today!

07:53 - 27 Mar 13

Naomi Garrathy @naomigarrathy

07:59 - 27 Mar 13

Looking forward to today's #measure13 conference @oursocialtimes.

Our Social Times @oursocialtimes

08:33 - 27 Mar 13

MSL London @MSL_London

08:53 - 27 Mar 13

All set for #measure13 and looking forward to seeing everyone. There are pastries, and porridge if you're healthier than us.

On our way to #measure13 ... We are looking forward to the line up of speakers today!

Krupa Patel @misskpatel

08:55 - 27 Mar 13

david barrowcliff @dbarrowcliff

08:58 - 27 Mar 13

Hoping #measure13 will bring some great insights into #SocialMedia measurement .. Bring on the #expertstorytellers

The industry is changing so quickly, so I'm looking forward to seeing what #measure13 has in store!

Anjlee Bhatt @AnjleeB

08:59 - 27 Mar 13

Becky Casson @BeckyCasson1009


Looking forward to today #measure13

09:03 - 27 Mar 13

I've got my coffee & I'm waiting for #measure13 to get started on Ustream :-) Looking forward to some great presentations @oursocialtimes

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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Kate Eglinton @KateAEglinton

09:05 - 27 Mar 13

Deepa Mistry @DeepaOST

09:37 - 27 Mar 13

Looking forward to the fantastic line up of speakers at today's Social Media Measurement & Monitoring conference #measure13

A conference organisers happy place is just after everything kicks off and the first speaker is awesome :) #measure13

Event Notes @EventNotes

09:56 - 27 Mar 13

Anjlee Bhatt @AnjleeB

10:00 - 27 Mar 13

Great content coming through on #measure13 ! #ROI #sentiment #value

Great tweets on #metrics & #analytics coming from #measure13 today, are you following? #ssmmUoS #dseu #p2t2

Damian Corbet @SocialDamian

11:46 - 27 Mar 13

Philip Sheldrake @Sheldrake

12:02 - 27 Mar 13

Are the GenX dinosaurs who run most companies ready for the coming influx of GenY's & GenZ's who expect greater interractivity? #measure13

At #Measure13, London. Looking forward to the panel on selecting social media metrics. :-) #measurepr

Maria Jose Serres @mjserres

12:14 - 27 Mar 13

Nicolas Chabot @nicochabs

12:43 - 27 Mar 13

Great questions and interest on SocialMedia monitoring and strategy #Measure13 @SMetrics

Great reply to the ROI question: "tell me WHAT return you want ?" #measure13

Abigail Harrison @AbigailH

15:06 - 27 Mar 13

Publicasity @Publicasity

16:47 - 27 Mar 13

Heading off from #measure13 - thanks so much for having me @oursocialtimes - superb! And sorry for Twitter noise..... Back to normal service

Great sessions today @oursocialtimes social media measurement conference! #measure13

MSL London @MSL_London

17:22 - 27 Mar 13

Andrew Bruce Smith @andismit

17:28 - 27 Mar 13

A great event! Thank you to all the speakers that shared some really great #SocialMedia measurement insights #measure13

Big thanks to everyone at #measure13 today - great event - hope you learnt a lot - I certainly did! Cc @oursocialtimes

Becky Casson @BeckyCasson1009

17:29 - 27 Mar 13

Darryl Sparey @DarrylSparey

17:33 - 27 Mar 13

Great day at the @oursocialtimes Monitoring and Measurement Conference #measure13 now for some drinks to end the day with the @smetrics team

Taking the opportunity to catch up on tweets from #measure13 - looks like it was a great event with some interesting speakers.

Lina & Tom @liquidphotocouk

17:37 - 27 Mar 13

Really enjoyed shooting @oursocialtimes #measure13 conference today & we learnt lots too! #win

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

21

TWEETS BY CATEGORY
Category

Lutz Finger
Tweets about Lutz Finger

Most Active Users

31
tweets Tweets from this category

21
users

4
retweets

63.615
potential reach

90.815
potential impact

1,5
tweets / user

1. andismit 2. escherman 3. AnjleeB 4. suzanne_tennant 5. 31439

Katy Howell @katyhowell


Lovely @lutzfinger up now #measure13

14:26 - 27 Mar 13

Anjlee Bhatt @AnjleeB

14:30 - 27 Mar 13

Now for the really interesting stuff, 7% of all tweeps are spam, 51% are bots @LutzFinger on the rise of fake influencers #measure13

Suzanne Tennant @suzanne_tennant

14:31 - 27 Mar 13

Philippe Jeanjean @PJeanjean

14:31 - 27 Mar 13

Next is @LutzFinger on spam & astroturfing. Apparently he used to be a quantum physicist so this should be good if I can keep up! #measure13

7% of Tweets are spam bots @lutzfinger on #astroturfing #measure13

Anjlee Bhatt @AnjleeB

14:32 - 27 Mar 13

escherman @escherman

14:33 - 27 Mar 13

Love this quote from @LutzFinger Bots are "the new weapons of mass deception" #Measure13

Social Media Bots 1.0 = "spammers going social" - @LutzFinger talking about fake followers and fans on social media at #measure13

Andrew Bruce Smith @andismit

14:33 - 27 Mar 13

escherman @escherman

14:36 - 27 Mar 13

Social Media Bots 1.0 = "spammers going social" - @LutzFinger talking about fake followers and fans on social media at #measure13

SocMed bots easy to spot: heavy hashtag usage, spam words, few friends, timing = regular or bursty via @LutzFinger #measure13

Andrew Bruce Smith @andismit

14:36 - 27 Mar 13

michelle goodall @greenwellys

14:37 - 27 Mar 13

SocMed bots easy to spot: heavy hashtag usage, spam words, few friends, timing = regular or bursty via @LutzFinger #measure13

7% of all tweets are spambots, 20% of us accept unknown friend request, 30% of us are deceived by spambots - loving @lutzfinger #measure13

escherman @escherman

14:40 - 27 Mar 13

Andrew Bruce Smith @andismit

14:40 - 27 Mar 13

Fascinating look at the business models of fake follower/fan creators via @LutzFinger at #measure13

Fascinating look at the business models of fake follower/fan creators via @LutzFinger at #measure13

immediate future @iftweeter

14:43 - 27 Mar 13

Thilo Kunzemann @ThiloKunzemann

14:44 - 27 Mar 13

New bots are socialised and want to be our friends... Fantastic presentation from @lutzfinger at #measure13

Ups, I tweet like a bot, in bursts and fits #measure13 - @LUTZFINGER explains business model of fake followers & bots #measure13

escherman @escherman

14:48 - 27 Mar 13

Andrew Bruce Smith @andismit

14:48 - 27 Mar 13

Can social media spam bots create an (Astroturfed) mass movement? via @LutzFinger #measure13

Can social media spam bots create an (Astroturfed) mass movement? via @LutzFinger #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

23

Abigail Harrison @AbigailH

14:49 - 27 Mar 13

escherman @escherman

14:52 - 27 Mar 13

This is one of the best presentations I've heard in a very long time new and interesting thinking/insights #measure13 c/o @lutzfinger

40pc of online reviews are fakes says @lutzfinger at #measure13 - the downsides of social proof.

Andrew Bruce Smith @andismit

14:52 - 27 Mar 13

Shelley Portet @ShelleyPortet

14:52 - 27 Mar 13

40pc of online reviews are fakes says @lutzfinger at #measure13 - the downsides of social proof.

40% of online reviews are fake according to @LutzFinger, despite this we trust reviews and let them influence us #measure13

Damian Corbet @SocialDamian

14:53 - 27 Mar 13

Scott Culcheth @themadass

14:59 - 27 Mar 13

The influence of #bots on the #ZMOT? @LutzFinger has touched briefly on it at #measure13 Food for thought for marketers...

Great talk by @lutzfinger, very interesting take on influence, and how to analyse trust on this. #measure13

Suzanne Tennant @suzanne_tennant

14:59 - 27 Mar 13

Our Social Times @oursocialtimes

15:01 - 27 Mar 13

#brainfrazzle! We can only identify unsuccessful astroturfing because successful ops have become our reality. #measure13 via @LutzFinger

Awesome as always, lots of great tweets about @lutzfinger 's talk at #measure13

Anjlee Bhatt @AnjleeB

15:01 - 27 Mar 13

escherman @escherman

15:04 - 27 Mar 13

Fabulous talk by @LutzFinger - not all bots are bad, tools to remove fake accounts are blunt instruments #Measure13

Good to see @lutzfinger only has 3pc fake Twitter followers according to @StatusPeople ;) #measure13

Andrew Bruce Smith @andismit

15:04 - 27 Mar 13

Steph Balsom Eynon @sbalsomeynon

15:11 - 27 Mar 13

Good to see @lutzfinger only has 3pc fake Twitter followers according to @StatusPeople ;) #measure13

Mind blown! 22% of us believe it online ratings and 40% are fake! #measure13 @LutzFinger

Carl Barkey @CarlBarkey

15:30 - 27 Mar 13

MSL London @MSL_London

15:36 - 27 Mar 13

Lifting the lid on #SocialMediamarketing dirty secret. Bots, astroturfing and fake influencers. Fascinating. @lutzfinger #measure13

According to @lutzfinger one needs to act as a journalist online to give the content exposure #measure13 #FutureForward

Love shops.That's it @shopped

16:40 - 27 Mar 13

7% of all tweets are fake. @lutzfinger on the danger of bots! #measure13 (not this one of course!)

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

24

TWEETS BY CATEGORY
Category

Andrew B. Smith
Tweets about Andrew Bruce Smith

Most Active Users

15
tweets Tweets from this category

19
users

11
retweets

20.616
potential reach

30.656
potential impact

0,8
tweets / user

1. SocialDamian 2. AnjleeB 3. CarlBarkey 4. katyhowell 5. AbigailH

Thilo Kunzemann @ThiloKunzemann

15:16 - 26 Mar 13

Damian Corbet @SocialDamian

16:23 - 26 Mar 13

Google Analytics fo Social Media with @andismit now - can they compete with all the small & nimble start ups? #measure13

Setting goals in #GoogleAnalytics is the easy bit; deciding WHAT the goals should be takes more thought. @andismit speaking at #measure13

Suzanne Tennant @suzanne_tennant

16:44 - 26 Mar 13

Abigail Harrison @AbigailH

10:49 - 27 Mar 13

Excellent presentation from @andismit on how to use Google Analytics at #measure13. Really knows his stuff and so much to think about...

Facebook Graph Search is going to make an understanding of ZMOT so much more important. #measure13

MSL London @MSL_London

10:58 - 27 Mar 13

Jacqui Taylor @jacquitaylorfb

11:44 - 27 Mar 13

We need a better understanding of the interactions between online and offline in purchasing decisions #zmot #measure13

I suspect our lists would be the same :) @andismit: If data is the new oil, who are the robber barons? #measure13

georgia halston @georgiahalston


Well @andismit no one likes a guru #measure13

12:52 - 27 Mar 13

Damian Corbet @SocialDamian

13:54 - 27 Mar 13

To paraphrase @andismit speaking earlier at #measure13, we're becoming a totally mobile & social world. The #PR industry needs up catch up.
16:21 - 27 Mar 13

Diane Green @sequins16

Anjlee Bhatt @AnjleeB


Next up @andismit on Google Analytics #Measure13

16:28 - 27 Mar 13

Oh dear i always read them!RT @andismit: 40pc of online reviews are fakes says @LutzFinger at #measure13 - the downsides of social proof.

Anjlee Bhatt @AnjleeB

16:29 - 27 Mar 13

Anjlee Bhatt @AnjleeB

16:37 - 27 Mar 13

Google Analytics is the most robust source to prove the direct & indirect value of social via @andismit #Measure13

If you put in place attribution analysis in GA, you will see indirect contribution of social media to increase sales #Measure13

Carl Barkey @CarlBarkey

16:37 - 27 Mar 13

Damian Corbet @SocialDamian

16:41 - 27 Mar 13

Social is not great at closing the deal. It is an assistive medium. Social's inclusion in attribution modelling. @andismit #measure13

Social media is an assistive medium, not a closing medium. #GoogleAnalytics can tell you this. @andismit at #measure13

Carl Barkey @CarlBarkey

16:51 - 27 Mar 13

Challenge with Google Analytics. Great 4 measuring value of social for driving traffic. Useless 4 understanding offline outcomes. #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

26

TWEETS BY CATEGORY
Category

Marshall Sponder
Tweets about Marshall Sponder

Most Active Users

18
tweets Tweets from this category

11
users

2
retweets

15.352
potential reach

31.698
potential impact

1,6
tweets / user

1. AnjleeB 2. MSL_London 3. SocialDamian 4. AbigailH 5. greenwellys

MSL London @MSL_London

13:35 - 27 Mar 13

Anjlee Bhatt @AnjleeB

13:49 - 27 Mar 13

#measure13 @webmetricsguru kicking of the afternoon session with analytical tracking across social platforms and WOM monitoring

#measure13 and we're back from lunch with @webmetricsguru

Abigail Harrison @AbigailH

13:51 - 27 Mar 13

MSL London @MSL_London

13:54 - 27 Mar 13

So much looking forward to listening to @webmetricsguru re: integrating social media monitoring, analytics +measurement #measure13

Creating effective E2E solutions using hybrid platforms are difficult via @webmetricsguru #measure13

michaelblowers @michaelblowers

13:58 - 27 Mar 13

Damian Corbet @SocialDamian

13:59 - 27 Mar 13

'The data we need is the data we have' @webmetricsguru #measure13

Companies should understand the data they already have before worrying about #BigData. @webmetricsguru speaking at #measure13

Abigail Harrison @AbigailH

14:02 - 27 Mar 13

Anjlee Bhatt @AnjleeB

14:03 - 27 Mar 13

"What I seek for I will find" - vital to decide what to look for in the data. C/o @webmetricsguru #measure13

Do the custodians of data have the right to run our lives? Great question from @webmetricsguru #Measure13

Damian Corbet @SocialDamian

14:05 - 27 Mar 13

Krupa Patel @misskpatel

14:05 - 27 Mar 13

"What data you look for is the data you'll find, so you'd better know what you're looking for." @webmetricsguru #measure13

Cleaning up data requires investment >> ensure there is a specific business plan/objective adopted #measure13 via @webmetricsguru

Lutz Finger @LutzFinger

14:08 - 27 Mar 13

Vicki Maggs @Maggsy

14:11 - 27 Mar 13

the #data I need is the data often I already had - I only did not know it @webmetricsguru #measure13

According to @webmetricsguru "The data you look for is data you'll find so you better know what you're looking for" #measure13 - too true

MSL London @MSL_London

14:16 - 27 Mar 13

michelle goodall @greenwellys

14:17 - 27 Mar 13

According to @webmetricsguru Sysomos is more #PR focused and Radian6 and nMincite is more #SocialMedia focused #measure13

Emerging social channels and technologies e.g. Google Glasses create even more unstructured data to measure @webmetricsguru at #measure13

michelle goodall @greenwellys

14:22 - 27 Mar 13

Damian Corbet @SocialDamian

14:23 - 27 Mar 13

2/3rds customers unhappy with their SM monitoring platform - don't understand limitations #measure13 @webmetricsguru

Most #SMM platforms don't provide useful business metrics says @webmetricsguru at #measure13 Hmmm, so why does anyone buy them?

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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Anjlee Bhatt @AnjleeB

14:24 - 27 Mar 13

Publicasity @Publicasity

14:26 - 27 Mar 13

It takes 8 hours a day to effectively monitor a brand depending on the amount of data @webmetricsguru #measure13

Data is becoming more fragmented: each channel has its own structure and needs its own analysis - @webmetricsguru #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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TWEETS BY CATEGORY
Category

Philip Sheldrake
Tweets about Philip Sheldrake

Most Active Users

9
tweets Tweets from this category

11
users

3
retweets

32.491
potential reach

45.840
potential impact

0,8
tweets / user

1. oursocialtimes 2. AbigailH 3. CarlBarkey 4. JocelynKirby 5. MSL_London

Our Social Times @oursocialtimes

12:10 - 27 Mar 13

Katy Howell @katyhowell

12:11 - 27 Mar 13

Our first panel discussion of the day - which social media metrics matter most? #measure13 hosted by @sheldrake

There is a disconnect in the measures we make at the coal face and those that are valued by the board @Sheldrake #measure13

Damian Corbet @SocialDamian

12:12 - 27 Mar 13

michelle goodall @greenwellys

12:39 - 27 Mar 13

"There's a disconnect between what we're doing in social & what plc boards expect," to paraphrase @Sheldrake at #measure13. Too right!

Important point by @sheldrake - attribution not just related to customers/sales but also other stakeholders/goals #measure13 #ciprsm

Our Social Times @oursocialtimes

12:41 - 27 Mar 13

Carl Barkey @CarlBarkey

12:44 - 27 Mar 13

Social media metrics are about you, so the ones that matter to you are different to others, says @sheldrake #measure13

Which social media metrics matter the most? The metrics that matter most to you linked to unique business objectives. @sheldrake #measure13

Publicasity @Publicasity

12:48 - 27 Mar 13

Abigail Harrison @AbigailH

12:50 - 27 Mar 13

Your brand is unique, your strategies/tactics are unique. Your social measurement approach should be also - @sheldrake #measure13

"ROI - is what the CEO asks for when he/she is scared" - c/o David Meerman Scott (HT @Sheldrake) #measure13

Jacqui Taylor @jacquitaylorfb

13:53 - 27 Mar 13

+1 @Publicasity Your brand is unique, your strategies/tactics are unique. So social measurement approach should be @sheldrake #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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TWEETS BY CATEGORY
Category

Leon Chaddock
Tweets about Leon Chaddock

Most Active Users

5
tweets Tweets from this category

8
users

3
retweets

17.247
potential reach

17.247
potential impact

0,6
tweets / user

1. AnjleeB 2. BeckyCasson1009 3. ThiloKunzemann 4. leonchaddock 5. mjserres

Thilo Kunzemann @ThiloKunzemann

14:35 - 26 Mar 13

Anjlee Bhatt @AnjleeB

11:41 - 27 Mar 13

How to program queries with @leonchaddock - do our search terms work? #measure13

Getting us back into analytics and traffic monitoring @leonchaddock and @mjserres at #measure13

Becky Casson @BeckyCasson1009

11:59 - 27 Mar 13

Tamara KorcakNovicka @tamsarion

12:33 - 27 Mar 13

Now time for @leonchaddock with some top tips on the value of Social Media Monitoring within B2B Organisations #measure13

Case Study: The Value of Social Media Monitoring for B2B Organisations #measure13 @leonchaddock Business Performance Management, hmmmm

Our Social Times @oursocialtimes

13:49 - 27 Mar 13

Back after a most excellent lunch and ready for Marshall Sponder! #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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TWEETS BY CATEGORY
Category

Luke Brynley
Tweets about Luke Brynley-Jones

Most Active Users

4
tweets Tweets from this category

3
users

1
retweets

2.391
potential reach

4.622
potential impact

1,3
tweets / user

1. AnjleeB 2. ThiloKunzemann 3. sbalsomeynon

Thilo Kunzemann @ThiloKunzemann

10:08 - 26 Mar 13

Thilo Kunzemann @ThiloKunzemann

10:43 - 26 Mar 13

"The washing machine of influence" @lbrynleyjones about challenges in social media monitoring & measurement #measure13 @oursocialtimes

20-40% of twitter followers are fake says @lbrynleyjones during #measure13 - I wonder if my followers are real :-)

Anjlee Bhatt @AnjleeB

16:51 - 27 Mar 13

Anjlee Bhatt @AnjleeB

16:55 - 27 Mar 13

Yay!!! Thanks @oursocialtimes @lbrynleyjones Yes, I'm on the livestream :-) #Measure13

Fabulous event today, thanks @oursocialtimes @lbrynleyjones for hosting! #Measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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TWEETS BY CATEGORY
Category

Matt Owen
Tweets about Matt Owen

Most Active Users

2
tweets Tweets from this category

4
users

2
retweets

2.432
potential reach

2.432
potential impact

0,5
tweets / user

1. CarlBarkey 2. EventNotes 3. SocialDamian 4. alistairtweet

Damian Corbet @SocialDamian

12:31 - 27 Mar 13

Carl Barkey @CarlBarkey

12:50 - 27 Mar 13

"Marketing is a branch of social media." @lexx2099 speaking at #measure13 Dangerous talk!

Marketing is a branch of social media. Fighting talk. @lexx2099 #measure13

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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TWEETS BY CATEGORY
Category

M. Jose Serres
Tweets about Maria Jose Serres

Most Active Users

1. PJeanjean 2. AbigailH

3
tweets Tweets from this category

2
users

0
retweets

4.383
potential reach

4.947
potential impact

1,5
tweets / user

Philippe Jeanjean @PJeanjean

11:43 - 27 Mar 13

Philippe Jeanjean @PJeanjean

11:53 - 27 Mar 13

On now... The value of social media monitoring for B2B with @mjserres #measure13

B2B - needs process to send social conversions to the right person in the company (HR, sales, legal, etc.) @mjserres #measure13

Abigail Harrison @AbigailH

12:04 - 27 Mar 13

Plan socmed engagement by due diligence 1st: it will enable u to make decisions eg: how 2 deal with 24/7 responses. #measure13 c/o @mjserres

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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Glossary

Page 1: General Overview: This page shows at a glance the evolution and the global statistics of the session. Statistics Number of Tweets: Total number of Tweets sent during the session, RTs and replies included. It is shown below, a breakdown of the types of tweets: original tweets (those containing text only) tweets with links, retweets, conversations (tweets as part of a conversation between several users), check-ins and photos. - Number of users: Total number of users who participated in the session using the given hashtag. It also includes users who only sent RTs. - Potential Impact: Number of impressions of the hashtag, which is the number of times that people could have seen the hashtag. This is important because it tells you how many times it has been possible to visualize the hashtag. This number is calculated by multiplying the number of followers of each user by the number of number of Tweets and adding those results. Example: If a user sends 2 tweets and he has 100 followers, the number of impressions generated by the users would be 200. If another user sends 3 tweets and he has 50 followers, the number of impressions generated by this person would be 150 which would make a total of 350 impressions of the session. - Potential Reach: Number of users who have been unable to see the hashtag and could have been impacted by the hashtag. This number is calculated by adding all the followers of each user who participated in the session. Using the previous example, if the session had 2 users, one with 100 followers and the other one with 50, the reach will be 150 followers, regardless of the number of tweets sent. IMPORTANT: both the impact and reach are 'potential' because not everyone may have seen the hashtag and users can have other users in common. - Average number of Tweets per user: this number is the average of Tweets sent per each user. This number is calculated by dividing the number of tweets between the number of users who have participated. RTs included. - Average followers per user: the average number of followers that users of the session have. This figure indicates how influential are the participants in our session. Given that the average number of followers that a Twitter user has is about 250, you can calculate if participants in your session exceed that average. This number is calculated by dividing the sum of followers by the number of users who have participated. - Difference between Total Tweets and Tweets: The Total Tweets include RTs, links, replies, links and 'Tweets'. 'Tweets' are the ones containing only text. ChaRTs There are different types of graphs in the report Tweet Category: Temporal Evolution: shows the time evolution of the tweets sent by users. Tweet Category takes the first and last tweet and draws the timeline of the session. Thanks to this chart you will be able to identify the moment people tweeted the most or the least. Influence of Users: shows the influence of the users who participated in the session. On the vertical axis you will find the total number of users and on the horizontal one, the number of followers of those users. As we move to the right part of the graph you will see the users who have a greater number of followers and therefore influence. The higher the columns on the right, the higher influence of your users. User activity: shows the number of tweets sent by users. The vertical axis shows the number of tweets sent and the horizontal one the number of users who have participated. Page 2: Statistics of the categories: on this page you will find the detailed statistics for each category.

Rankings of categories: This ranking shows which categories have reached the top 5 according to several statistics. It is interesting to note that although a category may have a greater number of tweets that another one, it could have a minor number of impressions (lower impact). The rankings show the categories with the highest reach, impact, number of users, number of tweets and number of RTs.

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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ChaRTs: Impact by category: This graph shows which category has the highest number of impressions and therefore the highest impact. Tweets by category Chart: This chart shows which category has the highest number of total tweets. Users by category Chart: This chart shows which category has the highest number of users. Table of categories: This table shows detailed statistics for each category; these statistics are the same variables as the global statistics of the session but applied to each of the category. Thus you can see which category gets more impact, more users, and so on. It is worth taking a second to consider this table as very interesting conclusions can be obtained from it. Page 3: User Rankings Tweet Category offers different kinds of user rankings: Most active users: the ones who tweeted the most using the hashtag. RTs included. Most popular users: the ones who have the highest number of followers in the session. Users with the highest impact: the ones who generated the highest number of impressions. Most participative users: the ones who participated in more categories. Most retweeter users: the ones who sent the highest number of RTs. Most original users: the ones who sent the highest number of original tweets (No RTs).

Analysis of the session 'Measure & Monitoring 13' created with Tweet Category

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