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Cisco SMB Support Assistant

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Create a HyperTerminal Connection


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Create a HyperTerminal Connection


Dow nload PDF Introduction Requirements Setting up a Terminal Connection Troubleshoot the Procedure Related Information Create a HyperTerminal Connection

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Introduction This document explains how to set up a HyperTerminal connection betw een your PC and a Cisco device such as a sw itch, router, access point, or security device.

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Requirem ents To perform the steps described in this document, you need to have these items: A PC w ith a serial port. The PC must be close enough to connect directly to the Cisco device that you w ant to access. A console cable or rolled cable w ith an adapter. Refer to Cable Descriptions for further information.

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Terminal-emulation softw are such as HyperTerminal

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Setting up a Term inal Connection To set up a HyperTerminal connection to a Cisco device, follow these steps: 1. Connect the console or rolled cable to the serial port of your PC. 2. Connect the cable to the console port of the Cisco device that you w ant to access. This example uses a Cisco 800 series router.

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3. To open HyperTerminal, go to Start > Program s > Accessories > Com m unications > HyperTerm inal. Note: The menu path to HyperTerminal may differ slightly on your PC. 4. In the Connection Description w indow , enter a name for the connection and click OK.

5. In the Connect To w indow , select the communications port on your computer that you w ant to use to create the HyperTerminal connection. This port is COM1 or COM2 on many PCs. Click OK.

6. Enter the port settings. Change the default values to these values: 9600 baud 8 data bits No parity 1 stop bit

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7. Be sure that your PC is connected to the device, and then click OK to initiate the connection. 8. Press Enter . The HyperTerminal w indow displays a command-line prompt.

Note: Cisco devices display different output if there is no configuration in memory or if the device is booting. 9. Make the needed changes to your Cisco device. 10. To exit HyperTerminal, go to File > Exit , and then click Yes to disconnect.

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Troubleshoot the Procedure This section provides information about common problems that you may encounter. Problem My session show s that I am connected, but I do not see anything displayed in the HyperTerminal w indow . Cause(s) and Suggested Solution(s)

Press Enter several times to refresh the output on the screen. Ensure that the console cable is properly connected to the computer and to the device. Ensure that you selected the correct connection settings. Ensure that the PC serial port connected to the cable matches the serial port that you selected in the menu dialogue. Ensure that the console or rolled cable is attached to the blue console port of the Cisco

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attached to the blue console port of the Cisco device. Refer to Cable Descriptions.

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I am unable to identify a RJ-45 to DB-9 female console cable or rolled cable w ith an adapter.

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Related Inform ation Cable Descriptions Configure an IP Address on Your PC Set Up a TFTP Server

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