Yancy Dennis

Reisterstown, MD 21136

dennisyd@alum.mit.edu (443)-416-4584

SUMMARY OF QUALIFICATIONS

Executive / Senior Manager / Director / Architect

Identified Solutions Improved Productivity Improved Processes Reduced Costs
IT and business executive with a strong record of accomplishment in all phases of project/program management, strategic IT planning, team leadership and business process management to Fortune 200 companies spanning multiple industries. Proven ability to set business strategy and assure results through strong technical understanding, creativity, leadership, and attention to detail. Responsible for technology/corporate development innovations to move ideas to market and customer opportunities to closure. Expert at understanding complex systems and leveraging limited resources for maximum return on investment. Process-oriented leader with the ability to consistently create world-class technology and process controls resulting in significant cost savings. Areas of Expertise: Business Analysis IT Strategic Planning Performance Management Business Process Management Team Building & Leadership Project/Program Management Technology Evaluation Thought Leadership Process Improvement (CMMI)

Selected Achievements: Managed 4 vendors (IBM, HP, Platform Computing (Toronto, Canada) and Genalytics) to generate $12M in cost savings/revenue through evaluation and deployment of grid computing and distributed data storage. Directed on-shore and off-shore (Asturias, Spain) development teams to successful delivery a multi-tiered software application to replace 2 legacy applications. Spearheaded all efforts to establish Project Management Office (PMO); increased overall efficiency; more than tripled number of projects completed per month while exceeding customer expectations on more than 90% of the projects. Reduced IT backlog by 25%, thereby ensuring IT resources focus on the highest value work, through the creation and implementation of an IT Service Delivery Process. Co-founded an enterprise-wide Center of Excellence for Simulation and Modeling. Developed simulations for Remittance, Strategic Asset Management and Fraud, achieving $38 Million in improved operations and capturing Circle of Excellence Award.

PROFESSIONAL EXPERIENCE Konceptnexus, Inc. Principal

Reisterstown, MD 2011 Present

As Founder, leads global organization to deliver innovative IT solutions by leveraging offshore resources. Successful in securing a large contract to provide IT services to the national leader in mortgage education. Deliver cost recovery services for business across multiple industries.

Allegis Group Services Solution Architect

Hanover, MD 2010 2010

Developed data architecture and system architecture standards for Workforce Management Solutions. Integrated COTS vendor management tools to support Fortune 500 clients like Microsoft and Levi Strauss. Built Microsoft .Net and C# application for AOL to generate an XML invoice feed to SAP Financials.

Building Leaders of Tomorrow Principal

Reisterstown, MD 2008 2010

Led initiatives to partner with the National Education Foundation to effectively market new online professional training courses Fortune 1000 companies, colleges and universities, and school districts. Developed and implemented social networking and educational websites based on the Drupal CMS.

CareFirst BlueCross BlueShield Chief Business Architect

Owings Mills, MD 2007 2008

Managed and led the implementation of CareFirsts business system architecture to support a threeyear $100 Million Healthcare Services Conversion project with a $157 Million return-on-investment. Consistently integrated automated capability within the Requirements Management Tool that enabled the Requirements Competency Center to assess the quality of the requirements given by the clients. Streamlined the innovative requirements gathering process, created conceptual architecture and introduced a design structure matrix methodology to systematically resolve project dependencies. Developed and led a heavy impact analysis that reduced the requirements gathering phase by 30%. Standardized system requirements and services through implementation of a strategic technology plan.

IT Strategy Leader

2005 2007

Partnered with executive leadership to define IT and corporate strategy. Developed IT strategy approved by the CareFirst Board of Directors. Pioneered new IT management system that enables CareFirst IT to definitively deliver the Best Service for the Best Price through a set of well-defined IT services and metrics. Developed the Measurement and Analysis Process Area for overall CareFirst CMMI (L3) initiative. Routinely trained cross-functional Swat Team on business process mapping for the Claims Process. Purchased, installed, and troubleshot software/hardware; performed upkeep on printers and hardware. Organized resources, established and set production priorities, and identified and resolved IT issues.

Capital One Financial Services Strategic Technology Director

Glen Allen, VA 2003 2005

Responsibilities included leading the selection of a new $100 Million data warehouse platform, Teradata. Evaluated and deployed grid computing and distributed data storage techniques to reduce IT expenses and enhance analytics the solution successfully produced $12 Million in cost savings/revenue. Directed the creation of new analytical techniques and deployment of modeling tools, resulting in improving account management, minimizing risk, and mitigating bankruptcy operations and fraud losses. Pioneered the development of process mapping and process improvement strategies of IT and business projects. Facilitated lifting of the Corporate Memorandum of Understanding levied by Federal Regulators.

Strategic Technology Manager

2003 2005

Consistently planned and managed the on-time and on-budget delivery of up to 60 concurrent projects. Recognized and acknowledged for successfully achieving 90% customer satisfaction ratings on all projects. Developed and drove the implementation of a threat management strategy and accompanying programs.

E.I. DuPont de Nemours Senior Project Manager

Wilmington, DE 1990 2000

Directed all migration efforts from $2 Million legacy manufacturing application into 3-tiered objectoriented client-server environment resulting in the team capturing the Inaugural Stellar Award. Reengineered the client-service application to successfully achieve 95% performance improvement. Demonstrated ability in re-engineering reporting application, improving service by more than 80%.

EDUCATION AND TRAINING

University of Virginia Masters of Science in Chemical Engineering Massachusetts Institute of Technology (MIT) Bachelor of Science in Chemical Engineering Stanford University Strategic Uses of Technology University of Virginia Bargaining and Negotiating

TECHNICAL/COMPUTER SKILLS
Windows, Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), OpenOffice, Internet, Pega, Forte, Lotus Notes, DOS, IBM AIX, Unix, Visual Basic, C, Java, Grid Computing, Data Modeling, Oracle PL/SQL and SQLPLUS, SQL Server, MySQL, PHP, Database Management, HTML, XML, Simulation, Object-Oriented Analysis and Design, Content Management, Web Development, and Drupal CMS