ANNE DANAE SCHWAN

825 N SHERIDAN AVE PITTSBURGH, PENNSYLVANIA 15206 207-322-1968 ASCHWAN@GMAIL.COM

SPECIAL SKILLS

Service-oriented, personable, and creative, with a good sense of humor. Comfortable in leadership and support positions. Development and leadership of library instruction sessions Event Planning & Promotion: International Edible Books Festival, organization and promotion of Pittsburgh festival, 2012 Graphic design Conversational French and reading comprehension

LIBRARY AND RELATED EXPERIENCE

Carnegie Library of Pittsburgh, Substitute Pool Pittsburgh, Pennsylvania Library Assistant (2012-Present) Provide excellent customer service at the circulation and reference desks at a variety of CLP branches Provide general reference and readers advisory for adults, teens, and children Assist patrons with traditional and electronic resources, general computer use, and catalog searches Shelve, organize, and process library materials Bevier Engineering Library, University of Pittsburgh Pittsburgh, Pennsylvania Public Services Librarian (2012-Present) Provide face-to-face reference and research assistance for students and faculty of the Swanson School of Engineering Answer chat and email reference questions for both Pitt affiliates and non-affiliates Regularly develop and lead library instruction sessions Create dynamic LibGuides and video tutorials tailored to classroom assignments and topics of research Mr. Roboto Project Zine Collection Volunteer (2013-Present) Evaluate, organize, and catalogue zine collection at local community space Pittsburgh, Pennsylvania

Greater Pittsburgh Literacy Council Pittsburgh, Pennsylvania English as a Second Language Tutor (2013) Completed GPLCs ESL tutor training in February 2013; currently awaiting placement with student Carnegie Library of Pittsburgh, Squirrel Hill Lets Speak English Program Volunteer (2012) Developed activities for weekly conversation hour for English as a Second Language speakers Information Sciences Library, University of Pittsburgh Library Intern and Pitt Partner scholarship awardee (2011-2012) Provided reference services for students, faculty, and staff Assisted patrons with computer use and catalog searches Pittsburgh, Pennsylvania

Pittsburgh, Pennsylvania

PROFESSIONAL EXPERIENCE
Portland Museum of Art Portland, Maine Visitor Experience Supervisor (2011) Supervised a staff of six and oversaw administration of the Visitor Experience department Provided exemplary services to visitors including actively promoting memberships and providing museum information Established collaborative working relationships with other museum staff to accomplish goals and encourage an environment of open communication Worked with the Director of Visitor Experience to develop membership promotions and dynamic events for our Free Friday Night at the Museum series Assisted with the conversion to a new museum-wide database, including training front desk staff to use the new system Developed and maintained department schedule, weekly calendar, and reference materials used to train staff Troubleshot computer and software issues Denali Education Center Denali, Alaska Events Co-Coordinator (2009) Worked with the Development Director to plan, organize, and execute the organizations major fundraiser, an auction, which raised over $51,000 Assisted with organizing the seasons Community Series program, in which the Education Center hosts lecturers, artists, and musicians for the benefit of the Denali community

EDUCATION
University of Pittsburgh, School of Information Sciences Master of Library and Information Science (2011-2012) Focus on Reference Librarianship University of Pittsburgh Student Chapter of the American Library Association, Secretary University of Maine Bachelor of Arts in Anthropology, minor in English, Summa Cum Laude (2006-2008) Pittsburgh, Pennsylvania

Orono, Maine

SELECTED COURSEWORK & SOFTWARE

Reference Resources, Library Instruction, Government Documents, Marketing & Public Relations for Libraries, Digital Libraries, Acquisitions & Collection Development, Cataloging & Classification, Archives & Records Management Proficient: Millennium ILS, Social media tools, Microsoft Office, Wordpress, Springshare products, Jing Experience: Archon, ICA AtoM, DSpace, CONTENTdm, PastPerfect, FileMaker Pro

PROFESSIONAL MEMBERSHIPS & POSITIONS HELD

Student Chapter of the American Library Association, University of Pittsburgh Secretary, 2011-2012 Projects/Events: Charity Kickball tournament, tour of Carnegie Library for the Blind, volunteer partnership with Homeless Childrens Education Fund, International Edible Books Festival American Library Association, 2011-Present Pennsylvania Library Association, 2011-Present Special Libraries Association, 2012