SOFT TOUCH DISHWASHER

MODELS DW820 DW920

599090
Fisher & Paykel Appliances 2003 July 2003

GENERAL SPECIFICATIONS
Dimensions
Width 590mm Depth 555mm Height 825 - 875mm Door Open 590mm

Electrical

230/240V AC 50Hz 8 amp max.

Heating Element

Calrod type 230/240V AC 50Hz 230V AC - 1500 watt 240V AC - 1625 watt DC Resistance reading 35 ohms

Combined Rinse Aid / Detergent Dispenser

Rinse Aid ELTEK 230-240V 50Hz Rinse Aid Volume 130cc Dosage 1 - 6cc Detergent Intermittent Duty Coil Detergent Capacity Maximum Capacity 40 grams

Temperature Sensor (PTC)

2000 ohms at 25C (room temperature)

Electronic PCB Board Assy - 818 & 918

Manufactured by Fisher & Paykel Electronics

Water Inlet Valve

ELBI 230/240V AC 50Hz Coil Electrically actuated diaphragm type with built-in filter supplied with 5 litres/min flow regulator. DC resistance readings: 3.6 4.2 K ohms 2

Drain Pump

HANNING DPS 25-019 Pump 20 litres/min at Head = 1m DC resistance reading: 135 ohms

Microswitch

Single Pole double throw 250V AC 50Hz 10 amp

Flood Microswitch
EMZ 38.0060.1 250V AC 50 Hz 2 amp

Overheat Thermostat
230/240V AC 50Hz 25 amp Overheat Thermostat Open 85C Close 50C

Wash Pump

HANNING PSK12-110 230/240 V AC 50Hz 220 watt Pump 95 litres/min Head 4m DC Resistance Reading between motor terminals 1 & 2 = 38 ohms + 10% 1 & 5 = 88 ohms + 10% 2 & 5 = 125 ohms + 10%

Capacitor Finish

4uF, 400v AC Tub, internal plumbing, bottom spray arm, inner door - stainless steel. Baskets - nylon coated wire rod. Cabinet, outer door, front panels - pre-painted white hi-bake acrylic over zinccoated steel. Top spray arm plastic.

FAULT DIAGNOSTIC CHART FOR DW920 AND DW820*

(* DW820 has no L.C.D. display. The illuminated L.E.D.s will indicate the diagnostics and fault finding codes.) The fault diagnostics consists of 4 stages of diagnostics as follows: 1. Display & LED Test, Current and Previous Fault History and Controller Software Version. 2. Hardware Outputs (HO). 3. Permanent Cycle and Cycle Count 4. Fast Test Cycle and Dry Test Cycle.

Power on at wall socket. No LEDs or displays showing. Press and hold the ECO SAVE, and then press POWER for 4 seconds. To move between levels, press WASH. To move between modes within a level, press START/PAUSE. To select an option, press ECO. To exit the diagnostic mode, press POWER. Level All L.E.D.s on and HO L.C.D. showing 88 Current Fault Door Switch Previous Fault Software Version 1st 2nd LEVEL Level 3rd Level Permanent Cycle Cycle Count 4th Level Fast Cycle Dry Cycle

To Enter Diagnostics

0 1 2 3 4 5 6 7 8 MODE

Flood Switch Inlet Valve Element Wash Pump Dispenser Drain Pump Temperature

On first entering diagnostics, all L.E.D.s will be illuminated and the L.C.D. will display 88. Press START/PAUSE. The current fault will be displayed (refer to table on page 5). Press START/PAUSE. The previous fault will be displayed. Press START/PAUSE. The controller software version will be displayed. Press WASH to enter the second level of diagnostics. Press START/PAUSE. This enters the door switch test. 8 will be displayed in the L.C.D. Activating the door switch will show 0 in the L.C.D. and the ECO L.E.D. will illuminate. Press START/PAUSE. This enters the flood switch test. 8 will be displayed in the L.C.D. Activating the flood switch will show F in the L.C.D. and the HEAVY L.E.D. will illuminate. Press START/PAUSE. This enters the inlet valve test. C will be displayed in the L.C.D. and the NORMAL L.E.D. will illuminate. Press ECO to activate and deactivate the inlet valve. Press START/PAUSE. This enters the element test. E will be displayed in the L.C.D. and the FAST L.E.D. will illuminate. Press ECO to activate and deactivate the element. Press START/PAUSE. This enters the wash pump test. P1 will be displayed in the L.C.D. and the HEAVY and ECO L.E.D.s will illuminate. Press ECO to activate and deactivate the wash pump. Press START/PAUSE. This enters the dispenser test. dl will be displayed in the L.C.D. and the NORMAL and ECO L.E.D.s will illuminate. Press ECO to activate and deactivate the dispenser. Press START/PAUSE. This enters the drain pump test. P2 will be displayed in the L.C.D. and the FAST and ECO L.E.D.s will illuminate. Press ECO to activate and deactivate the drain pump. Press START/PAUSE. This enters the temperature sensor test. Refer to the chart on page 3 for details. Press WASH to enter the third level of diagnostics. This enters the permanent cycle. PC will be displayed in the L.C.D. and the HEAVY and FAST L.E.D.s will illuminate. Press ECO to display the last used cycle. Select the cycle required for the permanent cycle. Press START/PAUSE to start the permanent cycle. The dishwasher will complete the cycle, then start it over again. 5

This will continue until POWER is pressed to exit diagnostics. Pressing START/PAUSE at any time will pause the cycle, and the number of cycles the controller has completed in its life will be displayed. Refer to cycle count chart on page 4. Press WASH to enter the fourth level of diagnostics. This enters the fast test cycle. FC will be displayed in the L.C.D. and the RINSE and ECO L.E.D.s will illuminate. Press ECO to activatethe fast test cycle. Press POWER to stop the fast test wash. During the cycle, pressing ECO will display the temperature (DW920 only). Press START/PAUSE. This enters the dry test cycle. dC will be displayed in the L.C.D. and the NORMAL and HEAVY L.E.D.s will illuminate. Press ECO to start the test dry. Press POWER to stop the test dry cycle and exit diagnostics. Press WASH to return to the first level of diagnostics.

Temperature Display

During the operation of a normal cycle (when not in diagnostics), the temperature can be displayed on the DW920. To turn on temperature display: Activate KEYLOCK. Press POWER for 4 seconds. Deactivate KEYLOCK. The temperature read by the temperature sensor is now displayed on the L.C.D. while normal operations are continued. To turn off temperature display: Activate KEYLOCK. Press POWER for 4 seconds. Activate KEYLOCK. Press POWER for 4 seconds. In diagnostics, the temperature is displayed in a binary code, and also on the display (DW920 only). Using the binary codes, the temperature is found by adding together the value of the L.E.D.s that are illuminated. Note: The temperature display only increases in 4 degree steps, i.e. 23oC would read as 20oC, and the display would not increase until 24oC was reached. 6

Temperature Sensor L.E.D. Chart

L.E.D. Code: L.E.D Eco Rinse Fast Normal Heavy Example:

Value 4oC 8oC 16oC 32oC 64oC

If the Eco and Fast L.E.D.s were illuminated, the temperature would be 20oC. If the Eco and Normal L.E.D.s were illuminated, the temperature would be 36oC.

Cycle Count Chart

This is a hexadecimal system used to calculate the number of cycles the electronic controller has completed. To retrieve the cycle count data, enter the third level of diagnostics as described on page 2 and 3. The DW820 only displays the cycle counts in segments of 256 cycles by using the L.E.D.s, while the DW920 displays exact cycle counts by using both the L.E.D.s and the L.C.D. as shown on the following chart.

For example, on a DW820, if the ECO and RINSE L.E.D.s are lit, 256 + 512 = 768. The cycle count is between 768 and 1024 cycles.
Number of cycles (LED Display) Number of cycles (LCD Display DW920 only)
Eco Rinse Fast Normal Heavy Keylock 256 512
SYMBOL TENS COLUMN TENS COLUMN ONES COLUMN SYMBOL ONES COLUMN

1024 2048 4096 8192

16 X 0 = 0 16 X 1 = 16 16 X 2 = 32 16 X 3 = 48 16 X 4 = 64 16 X 5 = 80 16 X 6 = 96 16 X 7 = 112 16 X 8 = 128 16 X 9 = 144

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Example (DW920)
Normal LED Rinse LED 2048 512 64 11 TOTAL 2635

16 X 10 = 160 16 X 11 = 176 16 X 12 = 192 16 X 13 = 208 16 X 14 = 224 16 X 15 = 240

FAULT CODES FOR DW920/DW820 DISHWASHER

Code DW920 Only U1 LED Display DW920/ DW820 Rinse Only Description Fill Fault: The machine fills for 1 minute, and if ventilation is not seen in this time, it washes for 1 minute. If ventilation is still not seen, it drains and repeats. If at the end of this period ventilation is still not seen, the machine will flash U1 and beep until the POWER button is pressed. Flood Fault: The flood switch has been activated by water lifting the float in the base pan and the machine will flash F1 and beep until the power is switched off at the wall. Possible Causes Too much foam in the machine. Tap for inlet valve is not turned on, or low water pressure. The drain system is not working or not fast enough. There could be a blockage or a fault in the drain pump. The wash pump is not turning on (check in diagnostics). The wash pump is faulty.

F1

Fast Wash

Flood has occurred or switch is faulty. The polystyrene float may be jammed up. Possible U1 (foaming) Open circuit in wire to flood switch.

Code DW920 Only F3

LED Display DW920/ DW820 Heavy Wash

Description

Possible Causes The incoming water is too hot. The machine has become too hot. The electronic controller is faulty. Temperature sensor or circuit is faulty.

F4

Over Temperature Fault: The temperature sensor reads a temperature greater than 90C three times at 10 second intervals and the machine will flash F3 and beep until the power is switched off at the wall. Eco Save No Temperature Rise Fault: The dishwasher allows 50 minutes after the timer has paused at the end of the allocated heating time. If it has still not reached the sub-cycle temperature, it will flash F4 and beep until the power is switched off at the wall.

Element is not connected. Overheat cutout has tripped. Element is faulty. Electronic controller is faulty. Temperature sensor is not hard up against the inner door. Temperature sensor circuit has shorted.

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U1
LED displayed, Fill System Problem.

Rinse Aid leaking or spilt

Locate leak

Step 1 Foaming

Too much egg or protein in wash

Clean or neutralise tub

Run on FC until ventilation occurs

Too much detergent Step 2 Water valve set up not correct Step 3 Check water inlet, are taps turned on? Yes Go into diagnostics & check water valves Change set up in software to suit water supply OK

OK

Go to Step 4 (Drain Pump) OK

Not OK

Check that flow rate is more than 2.5l/min OK

Not OK

Check filters & water supply

Check coil

OK

Not OK

Check power to valve

Check mechanics of valve

No Step 4

Turn taps on Not OK OK Check drain hose for blockage or kink OK Check edge connectors, wiring & flood switch wiring

Not OK Replace valve

Drain Pump

Go into diagnostics & check drain pump

OK Check impellor Not OK

Not OK Check power to drain pump Not OK Check edge connectors & wiring Step 5 Go into diagnostics & check wash pump OK Replace electronic controller OK Test resistance of drain pump

Replace electronic controller

Not OK Replace drain pump

Repair wiring connections

Not OK Not OK Check power to wash pump OK Test resistance of pump

Wash Pump

Step 6 Check connectors & continuity of load sensing wire

OK OK Replace electronic controller

Check labyrinth plate

OK

Check impellor for blockage or slipping

Load sensing

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F1
LED displayed, Fast Wash. Water has activated flood switch True Suck out or drain water from basepan, then locate leak False

Has the switch or polystyrene flood block been mislocated? Yes Was machine tilted? No Check switch and edge connector connections

Was leak from overfill drain?

No

Yes

Yes

Look for leak from sump hoses and pumps

Check the fill level High OK Check spray arms for splits and correct way up

Relocate block

Replace electronic controller

Check the drain pump and water valve (5 l/min)

Rinse base out with clean water to neutralise caustic effect of wash powder

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LED displayed, Heavy W h Is the incoming water greater than 90C? Yes Turn down water temperature or fit hot and safe valve. No

Is the element on all the time?

Yes

No Replace electronic controller

Check wiring OK Replace electronic controller

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F4
LED displayed, Eco Save. Run element in diagnostics and display temperature by pressing Fast Wash

Yes Does the temperature display increase?

Does element heat?

No

Yes Is the sensor located correctly against the tub. The temperature has to increase more than 2C/4min period.

No

Check the element resistance OK

Not OK

Change element

Is the sensor located correctly against the tub? Yes

Check over temp thermostat OK

Not OK

Change over temp thermostat

No Check wiring Not OK

Repair wiring

Does 78C show in the display constantly? Yes Check wiring and sensor edge connections for open circuit OK Change electronic controller No

Locate sensor to correct position

OK Change electronic controller

Does 35C show in the display constantly? Yes Check wiring and sensor edge connections for short circuit

OK

Not OK

Change sensor

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WIRING DIAGRAM
SOFT-TOUCH MODEL DW820 DW920

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