Linksys Voice System

Linksys Solutions

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-1

Lesson Overview
Upon completing this lesson, you will be able to apply the Linksys voice system to meet customer needs.
This ability includes being able to:
Describe the LVS and its features

Recall LVS products or solutions, including phones and gateways

Demonstrate the configuration of an LVS

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-2

LVS Networking Diagram

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-3

VoIP Portfolio
Switching
Managed Web Smart Unmanaged

Network Security
Firewall Virtual Private Networks Intrusion Prevention

Storage
Network Attached Storage

Wireless
Access Points PC Client Adapters

Surveillance
IP Cameras

VoIP
Phones PBX Gateways
2008 Cisco Systems, Inc. All rights reserved. SMBEN v2.08-4

Linksys Voice System IP Telephony for Small Business

A feature-rich IP telephony business solution
Supports all Small Business deployment models
SPA900 IP Phones for VoIP lines and IP Centrex deployments SPA9000 IP PBX for premise-based deployments

Supports SB business model

Remote provisioning for operational expenses reduction

Interoperability with major VoIP infrastructure vendors

State-of-the-art business feature set

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-5

LVS Product Line Components

For Small and Home Office businesses Hosted or on-premises managed voice service

IP PBX - SPA9000 supporting up to 16 stations w/ 2 FXS ports

IP phone model Voice line(s) Soft Keys Ethernet ports Highresolution graphical display No Yes Yes Yes / Color PoE support

SPA901 SPA922 SPA942 SPA962

1 1 4 6

0 0 4 4

1 2 2 2

No Yes Yes Yes

GATEWAYS SPA400 4 lines PSTN gateway (only works with SPA9000) SPA3102 1 line PSTN gateway ACCESSORIES PoE and Wi-Fi adapters
SMBEN v2.08-6

2008 Cisco Systems, Inc. All rights reserved.

LVS Typical Setup

SOHO or Small Business
SPA922 SPA942 SPA922 SPA942 Legacy Telecom Network (PSTN/ISDN) Operator console: SPA962+SPA932

PSTN GW SPA400

ISDN GW* Mediatrix 440X Broadband phone service Switch Router LAN SPA901

Internet
ISP DSL or Cable Modem SPA9000 Fax machine

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-7

LVS Features
Reduce call load on receptionist

Professional welcome for all callers Single number access to all employees Guaranteed call completion Fast, easy set-up and maintenance

Auto Attendant Hunt Group

Sequential Round robin Random

Other Features
Call transfer Attended or blind Group paging Intercom Do not disturb 3-way conferencing Local & corporate directory

Call Park/ Un-Park

Network integrated Local (w/ SPA400)

Voice Mail

Shared Line Call Appearance

When busy When not answered All calls

Call Forwarding

Music On Hold

Locally-stored Network-based

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-8

LVS Service Model with VoIP Only Service

Requires SIP trunks which can provide multiple DIDs per trunk Capitalizes low-rate domestic and International calls Enables virtual presence; can subscribe to multiple local telephone numbers throughout the world (service provider dependent) Offers productivity features not available on typical PSTN service Requires network voice mail
Router VoIP Service Provider
SMBEN v2.08-9

User Premises
SPA922 SPA942 SPA922 SPA942 (IP phone) (IP phone) (IP phone) (IP phone)

Local Area Network

SPA9000 (IP PBX)

Up to 2 analog devices (fax/phone)

Wi-Fi phones (optional)

Required Optional
2008 Cisco Systems, Inc. All rights reserved.

LVS Service Model with PSTN Service Only plus SPA400

Can easily migrate to and/or add VoIP service in the future without additional investments Provides full PBX functions using just PSTN service Provides local voice mail with up to 32 individual mailboxes (SPA400)
SPA400+VM (4 lines PSTN Gateway) Local Area Network SPA9000 (IP PBX) Up to 2 analog devices (fax/phone)

User Premises
SPA922 SPA942 SPA922 SPA942 (IP phone) (IP phone) (IP phone) (IP phone)

Up to 4 PSTN lines

Router Required Optional

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-10

LVS Service Model with Simultaneous VoIP and PSTN Services

Enjoys the powerful services of a User Premises big-business phone system on a small SPA922 SPA942 SPA922 SPA942 business budget (IP phone) (IP phone) (IP phone) (IP phone) Capitalizes on VoIP service savings for long-distance outbound and toll-free inbound calling while Up to 2 SPA400+VM maintaining legacy analog Local Area (4 lines PSTN Gateway) PSTN lines SPA9000 devices (IP PBX) Network Keeps existing (fax/phone) business telephone numbers with an option to port to 100% Wi-Fi phones VoIP when ready (optional) Provides local Router Up to 4 PSTN lines voice mail with up to 32 individual VoIP mailboxes (SPA400)
Required Optional
2008 Cisco Systems, Inc. All rights reserved.

Service Provider

SMBEN v2.08-11

Products or Solutions as Part of the Design

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-12

LVS Portfolio
SPA901 Wall or table mount Rugged design Flash, redial, volume buttons No display SPA942 Graphical display 4 extensions 4 Line keys 4 Soft Keys SPA922 Graphical display 1 extension No Line keys 4 Soft Keys SPA962 Color display 6 extension/Lines 6 Line keys 4 Soft Keys SPA932 - Sidecar VoIP-ISDN Third-party Gateway Mediatrix 440X -1 to 4 BRI ISDN Gateway 4401: 1 BRI 4402: 2 BRI (default) 4404: 4 BRI

ENTRY PHONES IP phones with 1 Ethernet port

BUSINESS PHONES IP phones with 2-port Ethernet switch and PoE

IP PBX / Key System

SPA9000 2 Ethernet ports 2 FXS ports Configuration server SIP proxy server Application server (SIP) Media server

VoIP-PSTN Gateway SPA400 4 Line PSTN Gateway with 32 accounts voice-mail server

VoIP Accessories WBP54G 802.11G WiFi Dongle for VoIP Uses VoIP devices power adapter Works with any 5V Linksys VoIP device
2008 Cisco Systems, Inc. All rights reserved.

POES5 802.3af compliant PoE splitter for VoIP

MB100 Wall-mounting bracket

PA100 Power adapter for ATAs and phones

SMBEN v2.08-13

Simulation

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-14

Simulation: LVS
This simulation provides a product overview and features of LVS, including the following tasks:
Add a LVS to existing network

Install a SPA9000 PBX with SPA400 Gateway

Add 2 phones Set up extension, name, and enable voice mail on both of the phones using the Setup Wizard

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-15

Q&A

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-16

Summary

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-17

Lesson Summary
The LVS Series is a line of IP communication solutions that uses the power of VoIP and the Internet to provide big-business telephony features to small office, home office, and small businesses. A wide range of products, including desktop IP phones, an IP-PBX and PSTN gateway, is available in the Linksys Voice System portfolio. This simulation provides a product overview and features of LVS.

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-18

Module Summary
The Linksys Single Site portfolio is purpose-built to provide solutions for small businesses through the wide range of products, services and support channels.
The LVS is an inexpensive, feature-rich, multi-line VoIP telephone system that uses the Internet to save money on calls and provide sophisticated communication services to small business users.

2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-19

 2008 Cisco Systems, Inc. All rights reserved.

SMBEN v2.08-20