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HUGHES

NETWORK SYSTEMS LTD

HUGHES NETWORK SYSTEMS LTD A Hughes Electronics Company Domestic L-Band Mobile Data Service OPERATOR GUIDE System

A Hughes Electronics Company

Domestic L-Band Mobile Data Service

OPERATOR GUIDE

System Operator Console

for Telecomunicaciones De Mexico

Reference: A4-OPG-003076

Date:

17th July 2001

Issue:

3.23

Status:

Accepted

Hughes Network Systems Limited

Telephone

+44 1908 221122

Saxon Street Milton Keynes MK14 6LD United Kingdom

Facsimile

+44 1908 221127

Copyright Hughes Network Systems Ltd 2001

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

System Operator Console

The contents of this document are proprietary to HNS Limited and cannot be disclosed, duplicated, reproduced or used in part or in whole for any purpose other than in connec- tion with the associated binding contract between HNS Limited and the recipient. This restriction does not apply to information in this document if it is obtainable from another source without breach of this notice.

Document Source: TCM TEAM: DOC, TCM LIBRARY: [OPG], TCM VERSION: OPG_V4.0

To generate document: @OPG0

[opg0.mss]

System Operator Console

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

System Operator Console

REVISION HISTORY

Issue

Status

Date

Author

Change References

3.10a

For Review

29-Jan-1998

M.J.Williams

SCR568 - New Autobilling References to Inmarsat call record tapes removed for non-Inmarsat customers.

3.10b

For Review

13-Feb-1998

M.J.Williams

Review comments added.

3.11a

For Review

5-Mar-1998

M.J.Williams

Four OR text reinstated for Telstra.

3.11

Accepted

18-Mar-1998

M.J.Williams

3.12a

For Review

10-June-1998 M.J.Williams

SPR 24228 - Stopping PADR SPR 25959 Autobilling file name in existing AMSC format Clarifications added to Autobilling chapter SPR 25961 new CCC - 845 - added SPR 25994 new MDIR event - 82 - added

3.13a

For Review

2-Feb-1999

M.J.Williams

Inm CN 126 and CP 127 Inmarsat Service Providers.

3.14a

For Review

17-Mar-1999

M.J.Williams

New billing, CSV o/p, and DNID Tracking added Minor changes and corrections.

3.14

Accepted

19-Mar-1999

M.J.Williams

SOCV diagrams and Chapter 16 do not yet fully reflect applied changes Will be updated as soon as possible. Chapters 4 (SOCV diagrams) and 16 (New Billing) have now been completed

3.15

Accepted

30-Mar-1999

M.J.Williams

3.13a now accepted as 3.15

3.16a

For Review

28-Apr-1999

M.J.Williams

SPR20671 - Auto housekeeping for Telstra New SUD displays for AMSC

3.16

Accepted

11-June-1999 M.J.Williams

Accepted for Telstra

3.17a

For Review

21-Sep-1999

M.J.Williams

REL80110 - New billing Data banner suppression SPR26092, number of addresses in P/NDN

3.17

Accepted

22-Sep-1999

M.J.Williams

Accepted for Italy

3.18a

Draft

06-Oct-1999

M.J.Williams

REL80111\2

 

New billing for OTE Billing file name changes for Telstra

3.18

Accepted

26-Oct-1999

M.J.Williams

Accepted for Italy

3.19a

For review

05-April-2000 M.J.Williams

REL80120\2

System Operator Console

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

E-mail and ordered delivery texts added

3.19

Accepted

14-April-2000 M.J.Williams

Ordered delivery text reviewed

3.20a

For review

23-Aug-2000

M.J.Williams

DNID polling alarm

3.20b

For review

17-Oct-2000

M.J.Williams

FAX modem data re-inserted for Telstra only

3.20

Accepted

27-Oct-2000

M.J.Williams

(Customer name changed to Station 12).

3.21a

For review

18-Dec-2000

M.J.Williams

SPR 26315 - Clarification on use of markers and << in banners (Appendix G) SPR 26322 New MCM event 123 ’No TDM at NCS’

3.21b

For review

12-Feb-2001

M.J.Williams

SPR 26313. Extend 26315 to cover FAX

3.21

Accepted

13-Feb-2001

M.J.Williams

Review comments added

3.22a

For review

27-Feb-2001

M.J.Williams

SPR 26333 - Actions to manage VAXoperator log files (Chapter 12) Note referring to this added to PRC event 70 in Chapter 11 SUD/SOC descriptions extended for Mexico

3.22b

For review

7-Mar-2001

M.J.Williams

SUD descriptions re-instated for Italy

3.22

Accepted

20-Mar-2001

M.J.Williams

Signature sheet and early revision histories removed. Description for XCCC event 33 corrected in chapter 11. Document now issued as ’Accepted’. Signatures not required

3.23a

For review

21-Jun-2001

M.J.Williams

SPR 26376, include descriptions for XCCC event 34-36 in chapter 11. Enable new SUDs for TDM 3.23

Accepted

17-JUL-2001

M.J.Williams

3.24a

For review

09-Apr-2002

M.J.Williams

SPR 26461, Six new PRC events in chapter 11. Customer names updated

3.24

Accepted

24-Apr-2002

M.J.Williams

3.25a

For review

25-July-2002

M.J.Williams

CN131/134/135 details added for customers taking these enhancements. Chapters affected:7, 8, 9 and 11

3.25b

For review

12-Aug-2002

M.J.Williams

GAB review comments (1-4) incorporated Doc. now pending final comments from team.

4.0

Accepted

10-Jan-2005

M.J.Franklin

CN: 137. Covert Security Alerts

Change bars indicate all changes subsequent to Issue V3.22 of this document

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

System Operator Console

Reporting Issues with this Document

Any errors or omissions found in this document should be reported to HNS by means of a Customer Service Problem Report (CSPR). This method may also be used to raise any sugges- tions for future releases. The procedure for raising an CSPR is explained in Appendix F of this manual.

System Operator Console

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

Referenced and Related Documents

Reference:

1. Inmarsat-C SDM Identity:

Issue: 2.0

2. System Manual Identity: A4-OMM-003076

Issue: 3.0

3. Channel Unit Operations and Maintenance Manual

Identity: 8016264C

Issue: 1.1

4. Billing Tape Formats Identity: A4-IFD-003076-7

Issue: 3.3

5. Customer Release Configuration Guide

Identity: A4-SCG-003076-1

Issue: 3.6

6. Zetafax User Guide

Identity:

Issue: 3.0

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

Table of Contents

System Operator Console

REVISION HISTORY

 

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Reporting Issues with this Document

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New Features

 

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1

1. INTRODUCTION

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1-1

2. PRINCIPLES OF THE SOC

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2-1

2.1. Structure

 

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2-1

2.2. Screen

 

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2-1

2.3. Screen Areas

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2-3

2.4. Operating System Messages

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2-4

2.5. Use of Windows

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2-4

2.6. Keyboard

 

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2-6

2.7. Implementation of Database Changes

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2-6

2.8. Processing Time

 

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2-8

2.9. Screen Blanking

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2-9

3. GUIDE TO THE SOC FORMS

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3-1

3.1. General Structure of the Forms

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3-1

3.2. Types of Forms

 

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3-1

3.3. Function Keys

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3-1

3.4. Fields on SOC Screen

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3-3

3.5. Help

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3-4

3.6. How to Use a Form

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3-4

3.7. Menu of Forms

 

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3-5

4. GUIDE TO THE SOC VIEWER

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4-1

4.1. Introduction

 

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4-1

4.2. Format of Reports

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4-1

4.3. Database Access

 

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4-2

4.4. Accessing the SOC Viewer

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4-3

4.5. Menu Details : Online Processing

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4-3

4.6. Menu Details : Offline Processing

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4-5

4.7. Use of Control Characters

 

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4-5

5. OPERATOR LOGON/OFF

 

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5-1

6. TERRESTRIAL INTERFACES

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6-1

6.1. Configuring the Terrestrial Interfaces

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6-1

6.2. Structure of the Terrestrial Interface Forms

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6-1

6.3. Forms for Trunk Telex Circuits

 

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6-2

6.4. Telex Line Failures

 

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6-8

6.5. PSDN Line Configuration

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6-8

6.6. General PSDN Parameters

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6-10

6.7. PSDN Line Failures

 

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6-12

6.8. PSTN Interface for Facsimile

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6-13

6.8.1. FAX Route SOC Forms

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6-13

6.8.2. FAX PC SOC Forms

 

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6-15

 

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System Operator Console

A4-OPG-003076

Issue 3.23 - Accepted 17th July 2001

 

6.8.3. FAX Statistics SOC Forms

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6-16

6.8.4. FAX Banner Configuration

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6-18

6.8.5. FAX Banner Access

 

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6-18

6.8.6. FAX Banner Formats

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6-19

6.9.

PSTN Interface for Asynchronous Access

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6-20

7.

SATELLITE INTERFACE

 

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7-1

7.1. Overview

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7-1

7.2. LES Forms

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7-2

7.3. Satellite Generation Change

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7-7

7.4. Physical Channel Units

 

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7-8

7.4.1. Channel Unit Rack Forms

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7-8

7.4.2. Channel Unit Rack Failures

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7-9

7.4.3. Satellite Loop Delay Detection

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7-10

7.4.4. Channel Unit Chassis

 

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7-10

7.4.5. Channel Unit Backplane Failure

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7-12

7.4.6. Physical Channel Unit Forms

 

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7-13

7.4.7. Channel Unit Module Failures

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7-14

7.5. Logical Channel Units

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7-14

7.6. TDM Groups

 

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