A STUDY ON ORGANIZATIONAL CULTURE AND CLIMATE IN MOTHERSON SUMI SYSTEM LTD.

CHENNAI Project Report Submitted in partial fulfillment of the requirements for the Award of the Degree of MASTER OF BUSINESS ADMINISTRATION Submitted By M.PANDIYARAJAN Reg. No: 11MBAO55 Under the guidance of Assistant Prof.Mr.G.SIVANESAN,MBA,MPhil,PGDMM

Since 1951 JAMAL INSTITUTE OF MANAGEMENT (AICTE Approved and NBA Accredited, New Delhi) JAMAL MOHAMED COLLEGE College with Potential for Excellence Autonomous and affiliated to Bharathidasan University Accredited with A Grade by NAAC CGPA 3.6 out of 4.0 TIRUCHIRAPPALLI 620 020 APRIL 2013

JAMAL INSTITUTE OF MANAGEMENT (AICTE Approved and NBA Accredited, New Delhi) JAMAL MOHAMED COLLEGE College with Potential for Excellence Autonomous and affiliated to Bharathidasan University Accredited with A Grade by NAAC CGPA 3.6 out of 4.0 TIRUCHIRAPPALLI 620 020

Since 1951 CERTIFICATE This is to certify that the Project report entitled A STUDY ON ORGANIZATIONAL CULTURE AND CLIMATE IN MOTHERSON SUMI SYSTEM LTD. CHENNAI , is a bonafide record of the work done by PANDIYARAJAN.M with Register No.11MBA in partial fulfillment of the requirement for the award of degree of MASTER OF BUSINESS ADMINISTRATION, affiliated to the Bharathidasan University, submitted to the Jamal Institute of Management, Jamal Mohamed College (Autonomous) during the year 2012 - 13.

DIRECTOR

HEAD

GUIDE

EXTERNAL EXAMINER

ACKNOWLEDGEMENT I am deeply indebted to the Principal Dr. R.KADER MOHIDEEN, M.COM, M.Phil., Ph.D., MBA. Jamal Mohamed College for having given me the opportunity to do this professional course in this institution. I am very much grateful to Dr. K. ABDUS SAMAD, MBA. M.Phil., Ph.D. FDPM (11MK) PDPM (DOMS MKV) Director of Jamal Institute of Management, Jamal Mohamed College for providing me on excellent environment for undergoing the professional course and given official permission to do this project. I am very much grateful to Dr. BEJOY JHON THOMAS, MBA., M.Phil., NET., Ph.D. HOD of Jamal Institute of Management, Jamal Mohamed College for his continuous support in the execution of this project. Words alone cannot express my deep gratitude to

Mr.G.SIVANESAN,MBA,MPhil,PGDMM., Assistant Professer of Jamal Institute of Management, Jamal Mohamed College, whose guidance made this project an enlightening educational experience.
I thank MR.R. ALAGAR, HR HEAD,MOTHERSON SUMI SYSTEMS Ltd.chennai and all the respondents who helped me in data collection.

I am very grateful and thankful to the entire faculty members of Jamal Institute of Management, Jamal Mohamed College, for their constant inspirations and directions at all levels of this research work. I would like to express my deep sense of gratitude to all non teaching staff members, my parents, and my Friends who are supported in the arrangement of the study for extending their helping hands to complete this study and make this project a grand success. (m.pandiyarajan)

SYNOPSIS

The final project was done on the motherson sumi system ltd the topic of the project work is A study on organizational culture and climate in motherson sumi system ltd. Chennai . The main objective of this study is to find out the impact of employees towards organization Culture and Climate. Descriptive research is used by the researcher. The sampling that was adopted for the study was simple random sampling. Researcher collected data through a questionnaire by adopting survey method .also the researcher collected the secondary data from books, magazines and web sites in order to know about organization culture and climate. The collected data are further analyzed. This data analysis is done by statistical techniques. The data analysis is presented in the form of tables and charts. Interpretations are given based on the data analysis. Finally findings and suggestions are given based on the analysis of the data collected through various sources

CONTENTS CHAPTERS TITLE INTRODUCTION AND DESIGN OF THE STUDY (i) (ii) (iii) (iv) (v) Introduction of the study Research Problem Research Objective Review of Literature Research Methodology (a) CHAPTER - I (b) (c) (d) (e) (f) (g) (vi) Research Design Universe Sample Size Sampling Method Pilot Study Method of data Collection Data Analysis 01 09 09 10 26 26 26 26 27 27 28 28 29 29 PAGE NUMBER

Limitations and Scope

(vii) Chapterisation Scheme PROFILE CHAPTER - II Industry Company CHAPTER - III DATA ANALYSIS AND INTERPRETATION

30 44 51

CHAPTER - IV

FINDINGS, SUGGESTIONS AND CONCLUSION

104

BIBLIOGRAPHY

ANNEXURE

LIST OF TABLES

TABLE NO 3.01 3.02 3.03 3.04 3.05 3.06 3.07 3.08 3.09 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19

TABLE NAME AGE OF RESPONDENTS SEX OF RESPONDENTS QUALIFICATION OF RESPONDENTS DESIGNATION OF RESPONDENTS DEPARTMENT OF RESPONDENTS RESIDENTIAL AREA MARITIAL STATUS OF RESPONDENTS EXPERIENCE OF RESPONDENTS INCOME LEVEL OF RESPONDENTS COMFORTABLE WITH SUPERVISOR PARTICIPATE IN DECISION MAKING TEAM LEAD ON EXPERIENCE LEARNING FROM MISTAKES ENTHUSIASTIC TO TAKE CHALLENGE COMFORTABLE WITH UNCERTAINITY TEAM WORK RECOGNITION TEAM WORK RATHER THAN INDIVIDUAL VALUABLE PEOPLE ARE TEAM PLAYERS TEAM OBJECTIVE AHEAD PERSONAL OBJECTIVE

PAGE NO 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63

3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27 3.28 3.29 3.30 3.31 3.32 3.33 3.34 3.35 3.36 3.37 3.38 3.39 3.40 3.43 3.49

VALUES GUIDE CO-WORKERS RISK IS ACCEPTED TRYING NEW IDEAS ACCEPTED LAW AND ETHICAL CONSIDERED CONSIDERRATION OF DECISION VIOLATION EXPECTED TO STICK TO RULES AND REGULATION CONCERN ABOUT WELFARE FOLLOW ON WHAT THEY SAY TRUST AMONG EMPLOYEES HIGH TO CONSIDER EFFICIENCY BEST TO TELL OTHERS COLLEAGUES COMMENT RECEIVED NOT RELUCTANT TO SPEAK IN MEETINGS PEOPLE LOOK FOR OTHERS GOOD EFFICIENT WAY IS RIGHT WAY TAKE CREDIT FOR IDEAS IF NOT WORK INNOVATIVE IDEAS GET AHEAD ORIGINAL IDEAS IS ENCOURAGED INDIVIDUAL CARED WHILE DECISION MAKING PRIMARY CONCERN IS BEST CORRELATION CHISQUARE ANOVA

64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 87 93

LIST OF CHARTS

TABLE NO 3.01 3.02 3.03 3.04 3.05 3.06 3.07 3.08 3.09 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20

CHART NAME AGE OF RESPONDENTS SEX OF RESPONDENTS QUALIFICATION OF RESPONDENTS DESIGNATION OF RESPONDENTS DEPARTMENT OF RESPONDENTS RESIDENTIAL AREA MARITIAL STATUS OF RESPONDENTS EXPERIENCE OF RESPONDENTS INCOME LEVEL OF RESPONDENTS COMFORTABLE WITH SUPERVISOR PARTICIPATE IN DECISION MAKING TEAM LEAD ON EXPERIENCE LEARNING FROM MISTAKES ENTHUSIASTIC TO TAKE CHALLENGE COMFORTABLE WITH UNCERTAINITY TEAM WORK RECOGNITION TEAM WORK RATHER THAN INDIVIDUAL VALUABLE PEOPLE ARE TEAM PLAYERS TEAM OBJECTIVE AHEAD PERSONAL OBJECTIVE VALUES GUIDE CO-WORKERS

PAGE NO 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63

64

3.21 3.22 3.23 3.24 3.25 3.26 3.27 3.28 3.29 3.30 3.31 3.32 3.33 3.34 3.35 3.36 3.37 3.38 3.39

RISK IS ACCEPTED TRYING NEW IDEAS ACCEPTED LAW AND ETHICAL CONSIDERED CONSIDERRATION OF DECISION VIOLATION EXPECTED TO STICK TO RULES AND REGULATION CONCERN ABOUT WELFARE FOLLOW ON WHAT THEY SAY TRUST AMONG EMPLOYEES HIGH TO CONSIDER EFFICIENCY BEST TO TELL OTHERS COLLEAGUES COMMENT RECEIVED NOT RELUCTANT TO SPEAK IN MEETINGS PEOPLE LOOK FOR OTHERS GOOD EFFICIENT WAY IS RIGHT WAY TAKE CREDIT FOR IDEAS IF NOT WORK INNOVATIVE IDEAS GET AHEAD ORIGINAL IDEAS IS ENCOURAGED INDIVIDUAL CARED WHILE DECISION MAKING PRIMARY CONCERN IS BEST

65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83

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