Bills Payment Facility - is a payment facility for cardholders and a convenient collection facility for merchants.

- initial requirement - client should be a BPI Express Teller (BET) cardholder. Benefits: To Accountholders: Convenience and Accuracy To Affiliated Merchants: Aggregrate Transfer of Funds and Easy Reconciliation Channels: 1. Express Phone - IVRS 2. ATM 3. Express Online - Internet 4. Express Mobile - Menu base and Internet 5. Over the counter Cardholders proof of payment: Express Phone - Acknoledgement Number ATM - Transaction Receipt Express Online - Confirmation Email/number (21-digit) Express Mobile SMS/Menu - Confirmation text/ref. No. Express Mobile Application - Email/screen confirmation Over the Counter - Validated payment slip Dollar merchants can only be paid via IVRS Cut - off time is 10:00 PM every banking day BPI Express Phone Lessen lobby traffic and OTC branch transactions Increase customer satisfaction and patronage Keeps the floats Key Feature: 24-hour availability Two Service Channels: Self Service (IVRS - Interactive Voice Response System) and Phonebanker Assisted Enrollment (newly opened accounts): Default TIN must be changed within 60 calendar days from receipt of card. Intial PIN = Default TIN Enrollment (lost/misplaced card carrier, unable to change TIN, Forgot TIN): Nominated TIN must be activated within 15 calendar days at any Express Teller Machine. TIN will be accessible to Expressphone after 2 banking days.

Auto Loan Retail Brand New Financing - Tripartite Arrangement (parties):

1. The Buyer 2. The Seller/Auto Dealers 3. The Bank/Financial Institution Channels (for application): 1. BPI / BFB branches 2. Auto Loans HO 3. Express Online 4. Express Phone 89-100 5. Auto Txt 0917-8910000 Ways to Pay: 1. Auto-debit facility 2. Express Online 3. Express Phone 89-100 4. Express teller ATM 5. Over the counter - BPI / BFB branches Gross Monthly Installment (GMI) ratio = 30% max AF = Selling Price - Down payment MI = AF X 1.add-on rate Loan Term GMI Ratio = Total Monthly Installments (MI) Gross Monthly Income Non-Life Insurance Insurance - an agreement whereby one party, for a consideration agrees to indemnify another against loss, damage or liability arising out of an unknown or contingent event. Risk - subject matter of insurance Loss - an unintentional decline or disappearance of economic value due to contingency. Peril - cause of a loss Types of Hazards: 1. Physical Hazard - has tangible characteristics. 2. Moral Hazard - exist when an insured may dishonestly cause or exaggerate a loss. 3. Morale Hazard - exist when the insurance causes the Insured to be indifferent to the lost. Principles of Insurance: 1. Insurable Interest - relationship of the insured with the subject matter of insurance. Relationship such that the Insured suffers financial loss if the subject matter of the insurance is lost or destroyed by a peril. 2. Utmost Good Faith - full disclosure of all material facts.

3. Indemnity - to bring back the Assured to the same financial position where he was in before the loss. Methods of indemnity: Monetary Payment, Reinstatement and Replacement. 4. Proximity Cause - the event in a natural and continuous sequence, unbroken by any efficient intervening cause produces the injury and without which the injury would not have occurred. 5. Subrogation - transfer of the recovery rights of the4 insured to the insurer. Upon paying the Insured the amount of the loss, the Insurer gets the rights to recover from the wrongdoer or person responsible for the loss or damage. 6. Contribution - Conditions: Several Insurers, Same risk/subj matter, same insurable interest, same peril insured against, each Insurer gives his proportional contribution to the loss. Fire Insurance - a contract whereby the Insurer, for a consideration, agrees to indemnify the Insured for financial losses brough about fire and/or lightning. LPG is covered under the standard fire policy. Average Clause - if at the time of the loss the value of the property insured is greater than the sum insured, then the insured shall be considered as his own insurer for the difference, and shall bear a ratable proportion of the loss. Motor Insurance - an insurance against loss, damage, and/or liability incurred by the Insured resulting from accidents arising from ownership and operation of his motor vehicle. Third Party - any person other than the passenger. Types of Motor Vehicles: Private Car, Commercial Vehicle, Motorcycle, land Transportation Operators Compulsory Coverages: 1. Compulsory Third Party Liability - Covers third party bodily injury and death claims, insureds liability shall have first been determined, subj. To schedule of indemnities up to P100,000 per accident. 2. No Fault Indemnity - w/o necessity of proving fault/negligence, subj to schedule of indemnities up to P15,000 per accident.

Voluntary Coverages: 1. Own damage and theft - insurance protection against accidental loss or damage to the insureds own vehicle. Only built in /standard accessories are covered. Add-on accessories are not covered unless declared and valued in the policy. 2. Voluntary Third Party Liability -

a. VTPL - Bodily Injury - similar to that of a CTPL but in excess of what is required by law. CTPL must first be exhausted before VTPL - BI is used. b. VTPL - Property Damage Extended Perils: FTHVEE Cover: Flood, Typhoon, Hurricane, Volcano Eruption & Earthquake. SRCC Cover: Strikes, Riots, Civil Commotion Marine Insurance - an insurance against risk connected with navigation to w/c a ship, cargo, freightage, profits or other insurable interest in the movable property may be exposed during a certain voyage or a fixed period of time. Classification based on property insured: Hull and Cargo Classification based on term of policy: Time Policy (for a definite period of time) and Voyage Policy (for the entire shipment or voyage) Personal Accident Insurane - Insurance that provides monetary compensation for death or bodily injury arising from accident, violent, external and visible means. Liability Insurance - the insurer, for a consideration, agrees to indemnify the insured in the event the insured is held financially and legally liable for damage to another partys property or injury to another person arising from an accident due to the insureds negligence. Types: Comprehensive General Liability (CGL) and Comprehensive Personal Liability (CPL). Suretyship/Bonds - An agreement whereby a party called Surety, for a consideration, guarantees the performance of the other party called the Principal/Obligor of an obligation or undertaking in favor of a third party called Obligee. Types: Contractors Bond, Judicial Bonds, License Bonds, and Customs Bond. Replevin/Conter Replevin Bond - Guarantees the return of the property under seizure by the court; and the payment of damages should the court decide in favor of the other party. Heirs Bond - Answers for any claims filed by third parties who have been deprived of participation in the estate of a deceased person within a period of 2 years from settlement. Three Cs of Bond Underwriting: Character, Capacity and Capital BPI Capital Yield to Maturity (YTM) - ROI (interest is being reinvested), Market Price. HIGHER YTM, LOWER Price LOWER YTM, HIGHER Price Coupon - Rate used to compute quarterly or semi-annual interest (PRT) Pricing: PAR Premium YTM = Coupon YTM < Coupon

Discount YTM > Coupon - If YTM, buy HIGH - sell LOW - If Price, buy LOW - sell HIGH Basis Points (Bps) - numerical measurement for rate quotes (e.g. 10BPS=.10%) Call Option - the issurer has the option to redeem. Put Option - the client has the option to redeem. Treasury Bills (T-Bills) - short term, less than 1 year, computed based on discount value Minimum Investment - P100,000 Original Tenor - 91, 182, and 364 days Interest - Discount from face value Discount Value = Maturity Value 1+ (rate)(term/360) Retail Treasury Bond (RTBs) - long term Minimum Investment - P100,000 Original Tenor - 3 to 25 years Interest - Quarterly Fixed Rate Treasury Notes (FXTNs) - long term Minimum Investment - P100,000 Original Tenor - 2 to 25 years Interest - Semi - annual