Rachel Cryan

95 Oval Road Erdington Birmingham B24 8PY Mobile: 07903835962 Email: Rachel.cryan@mail.bcu.ac.uk

I am a self-motivated and confident individual. I have very good communication skills and I have the ability to use initiative, enabling me to succeed and achieve goals. I am enthusiastic, willing to learn and reliable. I also consider myself to excellent leadership skills and I am able to successfully motivate others.

Media Experience
Claires Accessories PR, Marketing and Press Assistant (Unpaid Internship) January 2013 Present I carry out a varied role within the PR department; I generally assist with different projects which are being carried out at the time therefore my responsibilities change weekly. I currently work every Monday and I also assist with events. Skills and Abilities: Able to respond to call ins from press requesting products, collate packs and send them accordingly. Creating innovative media alerts which present the new trends / products sent to the national fashion press. Trusted to update and manage the social media on an international level Motivation to research into new projects such as London Fashion Week Flexibility and commitment to assist with events and launches in different cities

Scratch Radio Presenter September 2012 December 2012 Scratch Radio is Birmingham City Universitys student and community station where my co-host and I presented a weekly 2 hour show during Friday drive time. Skills and Abilities: Confidently presenting to a public audience Inquisitively researched relevant news topics/ topics of discussion Controlling the music Programming software; Myriad Managing time effectively to ensure a smooth playlist Effectively using social media to interact with the listeners

London Organising Committee of the Olympic and Paralympic Games Photo Team Member July 2012 August 2012 (Voluntary) Throughout the duration of the Olympics, I assisted and managed the press photographers in the Excel boxing arena. It was my responsibility to oversee the boxing photography client group, which was sometimes in excess of 100 photographers. Skills and Abilities: Strong leadership and communication skills Professionalism when working within live broadcasting camera shots Precise organisational and time management skills on behalf of the photographers Ability to work closely with the press in order to keep good relations Motivation to go that extra mile to ensure that the photographers are equipped, scheduled and prepared when on shoot.

Doubletree by Hilton Public Relations and Marketing Assistant (Unpaid internship) June 2012 I worked alongside the PR Manager throughout June. As she was the only staff member within the PR department, she gave me great responsibilities to assist with meeting the set deadlines. Skills and Abilities; Researching and contributing ideas towards new data capturing methods Creating new articles for the Doubletree by Hilton Lincoln blog Ability to create effective press releases Professionalism when attending meetings and meeting other media experts Strong communication skills internal and external of the business Contributions to future PR strategies and plans Effective organisation and time management

Employment
Topshop, Selfridges & Co Advanced Level September 2008 Present I believe that I deliver the ultimate customer service and have the aptitude to achieve and succeed beyond any goals or targets I am set. I am currently training to become a Top Level Supervisor; I have adapted a strong leadership role to push the team to champion the brand and excel as a store. The responsibilities of my job include: - Leading a team to efficiently drive sales and give outstanding customer service - Having an extensive knowledge on the latest trends, Topshop services and general enquiries - Generating sales, driving ATV and exceeding customers expectations of an advisor role - Personally reflect the brand and take responsibility for the portrayal of Topshop to the public - Consistent store replenishment and processing new deliveries - Assisting with target strategies and actively perform to them

Place of Education
Birmingham City University September 2011 - Present

Qualification
Media and Communications (BA Hons)

Grade Achieved
Currently Studying Degree

Branston Community College 6th A Level Performing Arts Form A Level General Studies September 2009 June 2011 A Level English Literature A Level Sociology Branston Community College September 2004- May 2009 Achieved 10 GCSES (including Maths, English and Science)

B B C C All A - C

References
Lou Cook Manager Topshop c/o Selfridges & co New Bullring Centre Birmingham B5 4BF 0121 6006898 Amanda Craig PR Executive Claires Unit 4 Bromford Lane Erdington Birmingham B24 8TWA 0121 6828000