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Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folkways and superstition, and of cooperation for force. Peter F. Drucker
What Is Maintainability?
Maintainability measures the ability to restore the Inherent Reliability in a ratable period of time. Inherent Reliability The first of two abstract concepts that are used in the definition of maintainability is Inherent Reliability. The inherent reliability of any device or system is the highest level of reliability that can be achieved based purely on the configuration and robustness of included components. If a system is well 153
154 Chapter 6 designed, has redundancy where needed, and uses robust components, it is likely to have good inherent reliability. (A robust component is one that performs its intended function while surviving extremes of environment and misuse.) To achieve full inherent reliability, it will be necessary to apply the best possible operations and the best possible maintenance. Poor operations or maintenance will result in a level of performance at something less than the full inherent reliability. Ratable Period of Time The second abstract concept is that of a ratable period. A ratable repair is simply one that can be accomplished in a known, well-defined period of time. If the sequence of events needed to perform the repair is full of surprises or steps with unclear durations, the maintenance activity is not ratable. Suppose you take your car to a mechanic, who says, I can have your car done in two hours, but I dont know how long it will last. Your car is not maintainable. If the mechanic says, I dont know how long it will take, but when I get done it will be as good as new, it is again not maintainable. To be maintainable, the mechanic will need to be able to say, I can complete the work in X hours and it will be as reliable as new.
or plant begins with knowing what maintenance will need to be accomplished over its entire lifetime. There are several ways to determine the specific tasks that will need to be done over the life of an asset. One is to review the list of tasks that are being done to maintain similar assets that currently exist. Access to an asset with similar needs tends to make the maintainability analysis fairly simple. On the other hand, lets assume that the asset being considered is either new or such a departure from earlier assets that past experience is not meaningful. In this case, the best and most thorough way to approach the chore of identifying all the required tasks is to perform a streamlined Reliability Centered Maintenance (RCM) analysis. The seller could choose to perform a conventional RCM analysis rather than a streamlined method, but it is more time consuming and resource intensive. As a result, it is less likely to be completed in a timely manner. I understand that there is an on-going battle between those people who feel that streamlined RCM is akin to blasphemy and should never be used and those who think streamlined RCM is fine. In this case, I will call upon my experiences in attempting to convince organizations to perform any form of RCM. The argument against performing RCM is that it consumes too many resources and does not produce an immediate return on investment. If RCM requires too many resources and takes too long, it simply will not be done. Because som form of analysis needs to be done to produce a reasonably accurate and complete list of tasks, I recommend using a streamlined form of RCM for this application. The streamlined forms of RCM will produce acceptable results and can be done with the least amount of resources in the shortest time.
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The task envisions addressing deterioration in a manner that cannot possible renew the component to like new condition. In order to ensure that the asset is maintainable, it will be necessary to find a way to make a yes from each no that is identified. Now consider examples that might lead one to answer ?no? to the second question: The access panel is too small. The craft performing the task will require scaffolding or fall protection where none readily exists. The repair requires soldering or welding in an awkward position or by individuals who are generally not quali fied. The task requires the person performing the work to be in an awkward position or confined area. Again, the list of problems that can make the time required to complete a task unsure are too numerous to list. As before, it will be necessary to find a way to make it a yes from each no that is identified.
Turning No to Yes Rather than attempting to provide a comprehensive list of ways to turn each no into a yes, I will provide a single example that covers a variety of issues. Military assets used in difficult environments frequently
158 Chapter 6 depend on exchange of complete modules to ensure that likenew reliability is restored in a ratable period. An example is the communication radio on war ships. When signs of incipient failure are detected, the radio module is replaced with a Hot-running-spare that is known to be functioning perfectly. This military example may apply to relatively few instances in private industry, yet it serves as a useful example of what is possible. Despite any arguments about the costs or applicability of having hot-running-spares available, it is still important to ensure that mechanics do not need to stand on their heads to complete the needed repairs.
Conclusion
In my own experience, maintainability reviews began to be conducted 2025 years ago. When the concept was first introduced, no one knew how to perform one. Typically, the review consisted of making sure that the most remote or difficult crane lift could be accomplished by the largest crane in the plant. Another consideration was that the smallest manway in a new plant was able to accommodate the largest craftsperson. (I recall having to use Crisco shortening to help retrieve a particularly large person.) Ultimately, those early reviews did very little good. Plants that were reviewed as described in the last paragraph ultimately continued to suffer from poor reliability and poor availability. If the objective is good reliability, the approach used to conduct maintenance must also restore the inherent reliability. If the objective is good availability, the approach used to conduct maintenance must be handled in a
well-controlled manner for which the time to repair is known. Although the process for ensuring maintainability described in this chapter is more cumbersome than the old approach, it will certainly deliver better results.