A printer is an external hardware device which produces a representation of an electronic document on physical media such as paper or transparency film.

Many printers are local peripherals connected directly to a nearby personal computer and are commonly used to print text, images and photos. Some printers can print documents stored on memory cards or from digital cameras and scanners. Printers can be classified by the printer technology they employ. The choice of print technology has a great effect on the cost of the printer and cost of operation, speed, quality and noise. There are several types of printers, such as dot matrix printers, inkjet printers, laser printers, thermal printers or LED printers. For this project I have chosen the inkjet printer. Product identifiers
Brand HP Model - DeskJet 1000 Price - $29

Short review: HP DeskJet 1000 is a reliable printer when it comes to printing and sharing everyday documents. This easyto-use printer with low price inks is compact and affordable, plus helps you conserve resources. Short description
The HP DeskJet 1000 Standard Inkjet Printer prints High-quality black-and-white and color documents, as well as photos. Designed to fit your budget Great print quality with HP original ink and optional high-capacity HP ink cartridges - solid value with frequent printing Quick and easy installation Straightforward controls, a 60 sheet input tray and a 25 sheet output tray

Key features
Printer Type Standard Printer Family Line - HP DeskJet Extended Printer Technology Thermal Inkjet

Output Type Color Form Factor Desktop Duplex Printout- Optional Max Media Size 5x7 in

Specifications
Print speed black (draft, A4) Up to 16 ppm Print speed colour (draft, A4) - Up to 12 ppm Print speed footnote - After first page Print speed black (ISO, laser comparable) - Up to 5.5 ppm Print speed color (ISO, laser comparable) - Up to 4 ppm Print quality black (best) - Up to 600 dpi Duty cycle (monthly, A4) - Up to 1000 pages Display None Number of print cartridges - 2 (1 black, 1 Tri-color [cyan, magenta, yellow]) Print quality color (best) - Up to 4800 x 1200 dpi Memory, standard Integrated Print languages - HP PCL 3 GUI Max resolution (BW) 600x600 dpi Max Resolution (Color) - 4800 x 1200 dpi

Paper handling
Paper handling input, standard - 60-sheet input tray Paper handling output, standard - 25-sheet output tray Duplex printing - None (not supported) Envelope input capacity - Up to 5 envelopes Borderless printing No Media sizes supported - A4; B5; A5; A6; DL envelope

Media types - Paper (brochure, inkjet, plain), photo paper, envelopes, labels, cards (greeting), transparencies.

Connectivity
HP ePrint capability No Wireless capability No Connectivity, standard - 1 USB 2.0

Power and operating systems

Compatible operating systems - Microsoft Windows 7, Windows Vista, Windows XP (SP2)* or higher (32-bit only); Mac OS X v 10.5 or v 10.6 Minimum system requirements - Microsoft Windows 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB (32-bit) or 2 GB (64-bit) RAM, 650 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer; Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 750 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer; Windows XP (SP2)* or higher (32-bit only): any Intel Pentium II, Celeron or compatible processor, 233 MHz or higher, 128 MB RAM, 300 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 6 or higher. *Supports 32-bit only Minimum system requirements for Macintosh - Mac OS X v 10.5 or v 10.6: PowerPC G4, G5 or Intel Core processor; 256 MB RAM; 300 MB available hard disk space; CD-ROM/DVD drive or Internet connection; USB port Operating humidity range - 20 to 80% RH Recommended operating temperature range - 15 to 30 C Power - Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz) ENERGY STAR qualified Yes Power consumption - 10 watts maximum, 10 watts (Active), 0.3 watts (Manual-Off), 2.3 watts (Standby), 1.1 watt (Sleep) Acoustic power emissions - 6.4 B(A)

Dimensions and weight

Minimum dimensions (W x D x H) - 421 x 380 x 266 mm (rear tray up, output tray down, not extended), 420 x 211 x 122 mm (storage position) Weight - 2 kg

Whats included - Accessories

What's in the box HP Deskjet 1000 Printer - J110a HP 802 Small Black Ink Cartridge (~120 pages) HP 802 Small Tri-colour Ink Cartridge (~100 pages) Software CD Setup Guide Power supply Power cord Reusable Tote USB Cable. Cable included Yes, 1 USB

Replacement cartridges
HP 802S Black Ink Cartridge (~120 pages) HP 802S Tri-color Ink Cartridge (~100 pages) HP 802 Black Ink Cartridge (~360 pages) HP 802 Tri-color Ink Cartridge (~300 pages).

Warranty - One-year limited hardware warranty

Component parts:

HP Deskjet 1000 J110 series - Description of the External Parts of the Product

Figure 1: Graphic - Front and back view of the HP Deskjet 1000 J110 series

1 - Input tray 2 - Paper width guide 3 - On button: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord.When the product is turned on, the On button light will be lit. When the product is processing a job, the On button light will be blinking. If the On button light is blinking very quickly, the printer is in an error state that you can resolve by following the onscreen messages. If you do not see any onscreen messages, try printing a document to generate an onscreen message. If you cleared a paper jam or the printer was out of paper, you will need to press the On button to resume printing. 4 - Output tray 5 - Output tray extender 6 - Cartridge door 7 - Print cartridges 8 - USB port 9 - Power connection: Use only with the power adapter supplied by HP

Comparison between three related products

SPECIFICAT IONS

HP DeskJet 1000

HP OfficeJet 7000

HP OfficeJet Pro 8600

Price Print speed Print Resolution

$29

$130

$229

Black: up to 16 ppm Color: up to 12 ppm Black: Up to 600 dpi Color: Up to 4800x1200 dpi integrated 2 (1 black, 1 Tricolor [cyan, magenta, yellow]) Up to 1000 pages 60-sheet input tray

Black: up to 33 ppm Color: up to 32 ppm Black: Up to 1200 dpi Color: Up to 4800x1200 dpi 32 MB 4 (1 each black, cyan, magenta, yellow) Up to 7000 pages 150-sheet input tray

Black: up to 35 ppm Color: up to 35 ppm Black: Up to 1200 x 1200 dpi Color: Up to 4800x1200 optimized dpi color 32 MB 4 (1 each black, cyan, magenta, yellow) Up to 6250 pages 250-sheet input tray

Memory Number of print cartridges Monthly duty cycle Paper handling standard,in put Paper handling standard,o utput Media types

25-sheet output tray

100-sheet output tray Paper (brochure, inkjet, plain); photo; envelopes; cards (index); transparencies Letter, legal, tabloid, executive, super B, 4 x 6 in, 5 x 7 in; 8 x 10 in; 11 x 14 in; 12 x 12 in; Yes 1 USB 2.0; 1 Ethernet

150-sheet input tray

Media sizes supported

Paper (brochure, inkjet, plain), photo paper, envelopes, labels, cards (greeting), transparencies A4; B5; A5; A6; DL envelope

Paper (inkjet, photo, plain), envelopes, labels, cards (greeting, index), transparencies Letter, legal, statement, executive, tabloid, super B, 8.5 x 13 in, envelopes (No. 10, Monarch), index cards Yes Hi-Speed USB port (compatible with 2.0 specifications) Windows 2000; Windows XP Professional; Windows XP Professional x64; Windows Vista(R); Mac OS X v 10.3.9; Mac OS X v 10.4 or higher; Novell NetWare 5.x, 6.x; With Windows

Wireless capability Connectivit y, standard Compatible operating systems

No 1 USB 2.0

Microsoft Windows 7, Windows Vista, Windows XP (SP2)* or higher (32-bit only); Mac OS X v 10.5 or v 10.6

Windows Vista (32 and 64-bit), Windows XP 32-bit (SP1), Windows XP Home, Windows 2000, Windows Foundation Server 2008, Windows Small Business 8

Maximum power consumptio n Recommen ded Operating humidity range Acoustic power emissions Dimensions (W x D x H) Weight Cable included Warranty

10 watts

Server 2008 Standard Edition, with Windows 2000, some features may not be available 48 watts

2000, some features may not be available

80 watts

20 to 80% RH

15 to 80% RH

15 to 80% RH

6.4 B(A) 420 x 211 x 122 mm 2 kg Yes , 1 USB 1 year

6.9 B(A) 574 x 400 x 181 mm 7 kg No 1 year

6.4 B(A) 609 x 607 x 223 mm 12 kg No 1 year

Needs
9

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Do you want your product to be a cheap one? Do you want it to have a high print speed ? Do you want it to have a high print resolution? How much memory do you need? How many cartridges do you need? How many pages do you need to print each month? How important is for you to print many pages at once? How important is for you to print several media types? How important is for you to print media types in many sizes? How important is for you to have a wireless printer? Is it important for you to have a printer that can connect Is it important for you to have a printer compatible with almost every operating system? Is it important for you to consume less power? Is it important for you to have a printer that works at a high humidity level? How important is the level of noise produced? How important are the dimensions? How important is the weight? How important is the warranty?

Needs rated by costumers

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No . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Need Price Print speed Print resolution Memory Number of print cartridges Monthly duty cycle Paper handling Media types supported Media sizes supported Wireless capability Connectivity options Compatible operating systems Maximum power consumption Operating humidity range Acoustic power emissions Dimensions Weight Warranty

Importan ce 4 4 4 3 3 3 3 3 3 4 3 4 3 2 4 3 3 4

METRICS- based on the "needs", created by the designer

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No . crt . 1 2 3 4 5 6 7 8 9 10 11 12 13

Nee d no. 2 3 4 5 6 7 13 14 15 16 17 18 1

METRICS Print speed Print Resolution Memory Number of print cartridges Monthly duty cycle Paper handling Maximum power consumption Operating humidity range Acoustic power emissions Dimensions (W x D x H) Weight Warranty Price

Importan ce 4 4 3 3 3 3 3 2 4 3 3 4 4

Measurement units ppm dpi MB pieces pages sheets Watt RH% B(A) mmxmmxmm kg years Dollars

The needs-metrics matrix represents the relationship between needs and metrics and assures that the needs of the customers are considered.

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Maximum power consumption

Number of print cartridges

Operating humidity range

Acoustic power emissions

Dimensions (W x D x H)

Monthly duty cycle

Print Resolution

Paper handling

Print speed

Warranty x

Memory

Weight

No. crt. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

NEEDS/METRICS

Price Print speed Print resolution Memory Number of print cartridges Monthly duty cycle Paper handling Media types supported Media sizes supported Wireless capability Connectivity options Compatible operating systems Maximum power consumption Operating humidity range Acoustic power emissions Dimensions Weight Warranty

x x x x x x

x x x x x x

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Price x

Collect the Competitive Benchmarking Information: Metrics comparation

No . crt . 1 2 3 4 5 6 7 8 9 10 11 12 13

Need no. 2 3 4 5 13 6 7 14 15 16 17 18 1

METRICS Print speed Print Resolution Memory Number of print cartridges Maximum power consumption Monthly duty cycle Paper handling Operating humidity range Acoustic power emissions Dimensions (W x D x H) Weight Warranty Price

Impor tance 4 4 3 3 3 3 3 2 4 3 3 4 4

Measureme nt units ppm dpi MB pieces Watt pages sheets RH% B(A) mmxmmx mm kg years Dollars

HP DeskJet 1000 16 600 2 10 1000 60 20-80 6.4 420 x 211 x 122 2 1 $29

HP OfficeJet 7000 32 1200 32 4 48 7000 150 15-80 6.9 574x400x 181 7 1 $130

HP OfficeJet Pro 8600 35 1200x120 0 32 4 80 6250 250 15-80 6.4 609x607x 223 12 1 $229

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Ideal and Marginally Acceptable Target Values for Each Metric

N o. cr t. 1 2 3 4 5 6 7 8 9 10 11 12 13 Imp ort anc e 4 4 3 3 3 3 3 2 4 3 3 4 4 Marginal value >8 > 400 1 Ideal value

Ne ed no. 2 3 4 5 13 6 7 14 15 16 17 18 1

METRICS Print speed Print Resolution Memory Number of print cartridges Maximum power consumption Monthly duty cycle Paper handling Operating humidity range Acoustic power emissions Dimensions (W x D x H) Weight Warranty Price

Measure ment units ppm dpi MB pieces Watt pages sheets RH% B(A) mmxmmx mm kg years Dollars

> 25 >600 32 4

5 >700 50 15 6.9 none 15 1

$300

40 >1000 250 80 6.4 4 2 1 $50

Results: The refined specifications

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No . crt . 1 2 3 4 5 6 7 8 9 10 11 12 13

Nee d no. 2 3 4 5 13 6 7 14 15 16 17 18 1

METRICS Print speed Print Resolution Memory Number of print cartridges Maximum power consumption Monthly duty cycle Paper handling Operating humidity range Acoustic power emissions Dimensions (W x D x H) Weight Warranty Price

Importanc e 4 4 3 3 3 3 3 2 4 3 3 4 4

Measurement units ppm dpi MB pieces Watt pages sheets RH% B(A) mm x mm x mm kg years Dollars

HP DeskJet 1000 16 600 2 10 1000 60 20-80 6.4 420 x 211 x 122 2 1 $29

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