Definition of Quality, System Design

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The operation of a powder coating system is subject to a number of variables that can affect the outcome of the finished parts. Control over these variables can provide a much better level of consistent quality.

Definition of Quality

Quality is often defined by subjective judgment. What is acceptable may vary from one day to the next, one shift to the next, one inspector to the next, etc. Quantitative information is necessary to create and administer a proper quality specification. Specific numerical ranges for gloss and color, the numbers and description of any dirt speck that may be acceptable or not acceptable, corrosion resistance, hardness, etc. Anything that relates directly to the appearance or function of the part being coated. The properties that the coating must have are directly related to the use of the product in the field. Quality is actually defined by the expectations of the most demanding customer. The performance and appearance requirements are dependent on the acceptance of the user. A quality specification that meets the customers expectations can be priced into the product. A quality standard that exceeds the customers expectations will add cost to the product, reducing profits. A standard that is below the customers expectations may not sell at all. A quality control method that is subjective will result in inconsistent output, added cost and customer dissatisfaction. Accuracy is important. Powder coaters need to recognize the variables that affect the coating process and learn how to manage them. G. Edward Demings defined quality as absence of variance. It is true that if a coating line focuses on the reduction of variables that cause defects, they can achieve the highest possible yield of acceptable product.

System Design

Quality starts with the design of the powder system. Decisions must be made on features and benefits of the equipment and layout. Certain features must be looked at very carefully from the standpoint of quality output.

Powder Coaters Manual 1/98

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