Tiffany W.

Kuo

www.linkedin.com/in/tiffanykuo/
twk2104@caa.columbia.edu (510) 484-6376

PROFESSIONAL SUMMARY Public Health, Health Policy professional with motivations to inform, drive and create solutions, movements and health systems that improve the healthcare needs of a growing diverse population. Created integrated web and mobile technology end-user health platform within start-up firm directed for business-to-consumer markets; hands-on experience within complex healthcare environments; demonstrated abilities to work across broad stakeholder interests within the healthcare industry to accomplish mission goals through collaboration, effective communication, and appropriate initiatives within set projects. Community Oriented professional with interests in public health innovations, mind-body and integrative health approaches to care with a desire to engage in initiatives that will impact the transformation of health systems and population health. EXPERIENCE Manager, Client Implementation & Services 2009- Present Consumer Health Advisers, Inc. Bethesda, MD Develop product content for web and mobile-enabled Consumer Health Management Center (CHMC) technology platform to assist consumers in taking an active role in the management of their familys healthcare needs. Establish product analytics based on current medical guidelines for health status, health promotion and health finance modules. Research and create health-focused messages, standard of care disease reports, prevention reports and risk reports personalized to the end-user. Build proprietary Analytic Engine that generates timely and relevant health updates with a close team of health professionals, analysts and engineers Client Services Project Manager for delivery of CHMC Health Record product to Third-party Administrator servicing 30+ clients. Work with client and internal technology teams to implement web and mobile products Provide technology team with direction for building product platform based on client and market feedback; conduct market research and support Product Development and Sales Research Reviewer 2009-Present Institute for Clinical Research & Health Policy Studies, Tufts Medical Center Alexandria, VA Review published studies on various diseases and treatments for cost-utility at the Center for evaluating risk and health. The cost-effectiveness analysis (CEA) database is an important health economics resource of over 1,700 cost-utility studies widely used in academia and industry. Ensure data quality through individual reviews, assessing for key criteria in measuring costeffectiveness studies Evaluate studies for appropriateness and clarity of presentation in authors method s, ratios, and weights values Research Manager 2007-2008 Interbrand Wood Healthcare New York, NY Validated and assessed trademark drug name candidates for Global Top 10 Pharmaceutical clients, inspiring, managing and creating brand valuation. Generated deliverables showcasing regulatory, marketing, and cross-cultural research findings for 4-6 simultaneous projects within a team Conducted market research studies for product names, recommending solutions to impact clients product approval success and marketing aspirations Proposal goals achieved, culminating in insightful, quality in-depth reports and final presentations of quantitative & qualitative research findings

Clinical Research Coordinator 2006-2007 Columbia Presbyterian Hospital, Dept. of Neurological Surgery New York, NY Set up Phase II RCT: enrolled all potential spine patients into prospective RCT design, managed data, and assisted PI & Co-PIs in obtaining and updating all study requirements and regulatory filings. Streamlined communication between industry medical device sponsor and clinical department, resulting in improved quality and efficiency of studys goals Purification Specialist 2003-2005 Bayer Health Care, Purification Biological Products Division Berkeley, CA Skilled in preparation of chromatography columns and skids for Kogenate drug purification process to directly reach Hemophiliac populations needs Executed validation and qualification of new department production (3 production lots per week), cGMP and SOP regulatory standards; trained new staff CREDENTIALS Master of Public Health, Health Policy and Management 2005-2006 Mailman School of Public Health, Columbia University New York, NY Selected for Project Workshop in Health Policy & Management (2006) Bachelor of Science, Molecular and Cell Biology 1999-2003 University of California, Berkeley Berkeley, CA Certifications: Institute for Healthcare Improvement; Professional, Academy of Healthcare Management; Additional Coursework toward certification (FAHM); Skills & Attributes Library, Clinical, Hospital, & Company internal systems; SAS, STATA programs; company CMS website Knowledge of Medical coding: CPT4, ICD9, HCPCS, LOINC Developed Analytics Engine constructs and rules Coursework training in Healthcare Innovation, Entrepreneurship, Public Health Fluent in Mandarin; Conversational in Spanish SERVICE ACHIEVEMENTS/PROFESSIONAL AFFILIATIONS Work Abroad: Guatemala Hospital Obras Sociales del Santo Hermano Pedro (2008) Society of Health Policy Young Professionals (2010-13); IHI.org (2008-13); Mindfulness Center MindBody DC (2013); Humanitys Team (2013); American Red Cross (2008-2009); UAEM.org (2008); Student Government (2005-06); Research Intern, Sloan-Kettering Cancer Center (2005-06); Elected Academic Chair, ACHE Student Chapter (2005-06)

Last Updated: April 25, 2013