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Annexure - 11 Community ConsuIting India Private Limited
ANNEXURE - 11
MINUTES OF THE MEETING - STAKEHOLDERS CONSULTATIONS AND DISCUSSIONS
SI.
No.
Name and Designation
of the StakehoIder
Discussion Matters/Minutes of the Meeting
1. Mr. Satyabrata Sahu,
AS,
The Commissioner,
Bhubaneswar Municipal
Corporation
Date: December 26,
2005
While extending welcome to the Team, the Commissioner informed the Team about various project proposals
prepared by various stakeholders/service providers in the city:
Bhubaneswar Municipal Corporation (BMC) on municipal roads, solid waste management, storm water
drains, streetlights, etc.;
Public Health Engineering Organization (PHEO) on water supply;
Orissa Water Supply & Sewerage Board on sewerage;
Works Department of PWD on arterial and major roads within the city;
Water Resource Organization on major drains; and
Transport Department on transport & traffic management.
The Commissioner advised the Team to peruse the available/prepared DPR and submit a report during mid-
January 2006 so that the BMC vis-a-vis the Government of Orissa (GoO) can approach Jawaharlal Nehru
National Urban Renewal Mission (JNNURM) of Government of ndia for the funding.
The Commissioner advised the Team to follow the process based approach as per the ToR and prepare CDP
after submitting the proposal to the JNNURM while the Team tried their level best to impress upon the
Commissioner on importance and relevance of preparing a CDP in an holistic manner as per the ToR.
On the issue of preparation of DPR, the Team clarified to the Commissioner that this CDP preparation exercise is
limited to identifying the project proposals, their prioritization, phasing and viability assessment (both technical &
financial). t was further clarified that the Team will not undertake DPR preparation and the same should be
prepared by the BMC and other service providing agencies separately. The same was agreed by the
Commissioner after holding a brief discussion on the matter.
The Commissioner also confirmed that the CDP should be prepared for the area within the administrative
jurisdiction of the BMC while taking into consideration other stakeholders and service providing agencies within
the city.
The Commissioner also threw light on the status of implementation of following ULB level reforms, which are
mandatory for accessing funds from the JNNURM:
The Commissioner informed the Team that the FRE (D-) is assisting the BMC on adoption of accrual
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Annexure - 11 Community ConsuIting India Private Limited
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Discussion Matters/Minutes of the Meeting
based accounting and expressed hope that the FRE (D-) Team would commence the work soon;
On system of e-governance, the Commissioner informed that the BMC has made considerable progress in
launching website of the Corporation. He also informed that the BMC is in process of procuring hardware
and software for computerizing the office and operations. The Commissioner also informed the Team that
the BMC is closely working with Orissa Computer Application Centre (OCAC) for further progress in this
area
The Commissioner informed the Team about the ongoing property tax reforms while highlighting
considerable increase in property tax collection during the last couple of years;
The Commissioner informed the Team that BMC cannot levy further user charges on the services as the
public is already paying 17.5% of the ARV towards holding tax, conservancy tax and lighting tax. Further
increase/ imposition of taxes may attract public apathy on BMC;
The Team was informed that about one-fourth of the BMC budget is earmarked for providing basic services
to the urban poor; and
The Commissioner advised the Team to consult Slum mprovement Officer (SO) of the BMC on the slum
improvement initiatives of the BMC and progress made on housing & urban basic services to the urban poor.
While referring to JNNURM toolkit on admissible project proposals, the Commissioner advised the Team to have
consultations with Archeological Survey of ndia (AS) and Department of Tourism on improvement of heritage
areas/ sites/ buildings; General Administration (GA) department of GoO for conservation of water body; and GA &
Bhubaneswar Development Authority (BDA) on parks.
The Commissioner informed the Team that the electricity distribution in the city has been privatized and advised
the Team to consult SSCO on further details. Further, the Commissioner advised the Team to have consultations
with DCO on possible influence of T enabled services on the city's economy. A copy of the , newsletter
of BMC was provided for the statistics, facts, figures and activities of the BMC.
The Commissioner advised the Team to seek help of Mr. Subhadarshi Misra, Managing Director of SPARC for
database and maps pertaining to Bhubaneswar City.
The Commissioner informed the Team to discuss further details on BMC activities with the following officials:
Deputy Commissioner for property tax reforms;
Executive Engineers for engineering activities;
Health Officer for solid waste management; and
Chief Finance Officer for Municipal Finance.
While highlighting future vision for the city, the Commissioner also highlighted that the following are the focus
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Annexure - 11 Community ConsuIting India Private Limited
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Discussion Matters/Minutes of the Meeting
areas:
Sewerage & Drainage
Roads & Streetlights
Solid Waste Management
While concluding the discussions, the Commissioner assured the Team on all possible help & facilitation apart
from informing the Team to contact him on his mobile in case of any difficulties. Also, the Commissioner advised
the Team to update him on the progress on alternative days.
2. Mr. Mihir Kumar
Mohanty,
Honorable Mayor,
Bhubaneswar Municipal
Corporation
Date: December 29,
2005
While extending warm welcome to the Team, the Honorable Mayor highlighted some of the problems faced by the
BMC:
Lack of adequate funds/resources to undertake much needed capital projects to improve city infrastructure.
Slow/poor implementation of the decentralization of administration by the GoO and provisions under the 74
th
Constitutional Amendment Act.
Even though the newly elected Council as per the new Municipal Corporation Act is functioning since 2003,
many of the administration functions are yet to be transferred by the GoO
Action on transferring provision and delivery of civic services like water supply, sewerage and roads are yet
to be initiated. He also demanded for giving full responsibilities of these services with all necessary
infrastructure, manpower and funds
Highlighted public concerns and grievances on inadequate water supply and poor sewerage facilities while
expressing BMC's inability to address the same due to non-transfer of all civic facilities to BMC. Also stated
that people always have easy access to elected councilors for their grievances and felt sorry for addressing
the same owing to administrative constraints.
Expressed the need for increasing the carrying capacity of the existing ten natural drains, which run across
the BMC area as these drains are not having adequate capacity to take load from the subsidiary drains
proposed to be constructed by the BMC.
The Mayor wished for transferring the following services and responsibilities to the BMC as per the true spirits of
the 74
th
CAA:
Water distribution system
Sewerage and drainage
Building regulation/ development control including sanctioning permits/approval
Roads
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Discussion Matters/Minutes of the Meeting
The Mayor wanted the GoO/GA Department to transfer ownership of all land parcels required for maintaining
public utility services (like sites of water supply, sewage and solid waste treatment plant, etc.) to the BMC
While highlighting the reform initiatives of the BMC, the Mayor described the following:
nnovative public participation initiatives of the BMC in park management with contribution of both BMC and
beneficiaries (RWAs) in the management;
Formation of ward committees - nominated renowned resource persons from various disciplines like
journalism, engineering, law, etc. as Mayor's representative in the committees. Also, stated that the
functioning of the Committees has been very satisfactory;
Outsourcing of solid waste collection and transportation in 14 wards out of total of 47 wards in the city
including introducing door-to-door collection;
ntroduction of night cleaning operations of major roads within the city;
Resource mobilization initiatives to strengthen finances of the BMC; and
Slum improvement measures.
While highlighting the property taxation policies of the BMC, the Mayor was of the opinion that the present rate of
17.50% of the ARV towards holding tax, conservancy tax and lighting tax is very less compared to other cities of
similar scale and size. However, expressed concerns on further increase or impositions as this would lead to
public apathy towards BMC. The mayor also assured the Team that the Council would definitely support any
property tax reforms (including revising methodology for calculating ARV) if adequate comparisons and
justifications are provided. Also stressed need for capacity building of the staff on property taxation.
The Mayor has highlighted the need for innovative public-private partnerships in slum improvement and poverty
alleviation like developing multistory buildings to accommodate existing slum dwellers and release the excess
land (as per Mumbai Model) through involvement of private builders. Suggested such measures for the
improvement of one of the largest slums in the Bhubaneswar City, located at Salia Sahi, spread over an area of
about 100 acres containing more than 10,000 households. Further, the Mayor also expressed BMC's inability to
undertake such improvement measures as the land under this slum is owned by the General Administration
Department. He also highlighted potential loss to the GoO and the BMC for not using such development
initiatives.
Regarding the solid waste management and the roles of NGOs, Self Help Groups (SHGs) within the BMC, the
Mayor informed that there are two active NGOs who are functioning very efficiently, viz. CYST and World Vision.
The mayor also showed his interest to involve SHGs for door-to-door collection of wastes.
While highlighting capacity building initiatives undertaken for the Councilors, the Mayor provided details on visits
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Annexure - 11 Community ConsuIting India Private Limited
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Discussion Matters/Minutes of the Meeting
undertaken to Hyderabad and Bangalore to study 'best practices', seminars and workshops. The Orissa City
Managers' Association (CMAO) Coordinator also informed the Team that the Office of CMAO is planning for
training programmes under joint assistance by the GoO and Go
The Mayor expressed satisfaction on the attendance of the councilors in meetings and also stated that the
Council Meeting happens regularly at least once in a month. He also invited Team Members to interact with
Councilors during oncoming Council Meeting on December 30, 2005. The Mayor also informed the Team that he
always consults his Standing Committee Chairmen and Council for taking various decisions though some can be
taken by himself alone as Mayor.
While stating his vision for the city, the Mayor wanted the Bhubaneswar City to be pollution free and suggested for
environmental improvement measures. n addition, the Mayor wanted the City to be one of the important tourist
destinations in the state. The Mayor also wanted the city to be comfortable for living.
While concluding the discussion, the Mayor assured the Team on all possible help and participation for the
smooth conduct of the assignment apart from making himself available further discussions and consultations.
3. Dr. Arun Kumar Panda,
AS
Special Secretary to
Government (Housing &
Urban Development
Department),
Government of Orissa
and Vice Chairman,
Bhubaneswar
Development Authority
Date: December 29,
2005
The Special Secretary provided an insight into the status on the implementation of the following state level
reforms, which are mandatory for accessing funds under the JNNURM:
Decentralization of local administration as per the provisions of 74th CAA: The Special Secretary informed
that the GoO has been seriously considering implementation of decentralization of the local administration
as per the 74
th
CAA and as a first step, all the ULBs in the State have elected council in place. The Special
Secretary admitted that it is a difficult task to decentralize whole local administration especially the water
supply and sewerage due to the fact that the existing staff in these organizations are employees of GoO and
transferring them to another agency (BMC) is a complex task. Also, the Special Secretary could not commit
any timeframe on the full decentralization while highlighting the fact that the GoO, sooner or later, should
decentralize the local administration;
Rationalization of stamp duty to bring it less than 5 percent: The Special Secretary informed the Team that
the GoO has already rationalized the stamp duty from 10 percent to 8 percent way back in the year 2002.
The Special Secretary however, expressed about the constraints of the GoO to reduce further due to its
serious implications on the fiscal status of the GoO as the GoO had been going through tough fiscal situation
all these years though the situation now is better;
nstitutionalizing citizen participation - constituting area Sabha: The Special Secretary informed the Team
that the Ward Sabhas are functioning very effectively in ULBs of the State and further, he stated that Ward
Sabhas are the grassroot units in institutionalizing citizen participation, highlighting that such initiatives are
fully in line with the provisions of the 74
th
CAA; and
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Assigning city planning functions to elected representatives: The Special Secretary stated that the city
planning functions are still with the BDA and are yet to be transferred to the BMC. However, the Special
Secretary informed that sooner or later, city planning functions of the BDA will be transferred to BMC, while
informing that such transition would happen stock-barrel when policy decisions are made by the GoO
Timeline for implementation of the above reforms: The Special Secretary could not provide a specific
timeframe for the implementation of the above reforms stating that such decisions require approval at
different levels. However, he was confident that the GoO would initiate all policy measures to implement the
above reforms to fullest extent within the JNNURM Mission period of 7 years.
The Special Secretary provided the following status on the implementation of other reforms, which are optional for
accessing funds under the JNNURM:
Repeal of ULCRA: The Special Secretary informed the Team that the GoO has already repealed the ULCRA
Amendment of rent control laws to balance interests of stakeholders: The Special Secretary informed that
Orissa State never had any Rent Control Act and thus no need for amendment of rent control laws to
balance interests of stakeholders
Public Disclosure Law on fiscal plan of ULBs (quarterly basis): The Special Secretary informed that the GoO
would issue necessary directive to ULBs in this regard
Revision of bye-laws on approval process for buildings: The Special Secretary informed that this service is
not part of the activities of the BMC and thus such revisions are not necessary at this stage
Simplification of procedures for conversion on agriculture land to non-agri category: The Special Secretary
informed the Team that all public lands within the BMC area are owned by the GA Department unless and
otherwise transferred to the BMC/BDA/Housing Board. While agreeing the need for comprehensive land
reforms, the Special Secretary expressed inability of H&UD Department in mobilizing the land for BMC for
development activities. He advised the Team to meet Special Secretary, GA Department for policy
measures in this regard.
ntroduction of Title Certification System in ULBs: The Special Secretary informed the Team that such
system is yet to be initiated
Earmarking 20-25% of developed land for housing of EWS/LG through cross subsidization: The Special
Secretary informed the Team that the GoO would take necessary action in this regard
Computerization of land/property registration: The Special Secretary informed that computerization of offices
and functions are already progressing and assured that land/property registration would also be taken up
Revision of laws for mandatory rain harvesting & water conservation measures and bye-laws on reuse of
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Annexure - 11 Community ConsuIting India Private Limited
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Discussion Matters/Minutes of the Meeting
recycled water: The Special Secretary informed the Team that the H&UD Department is closely working with
USAD-FRE (D-) Project) on the Water Act, which would address this issue.
Administrative reforms - reduction of establishment: The Special Secretary informed the Team that the GoO
has already imposed restrictions on fresh appointment and further reforms are under progress
Structural reforms and encouraging public private partnerships: The Special Secretary informed the Team
the GoO has been regularly working on this issue and highlighted success stories of small-scale initiatives
and private sector participation in BMC activities
While answering a query of the Team on the State Urban Development Strategy and its need for orderly growth of
urban areas within the State, the Special Secretary informed the Team that such strategy is not in place. While
appreciating the need for such strategy, the Special Secretary advised the Team to take up the issue with
Principal Secretary during the meeting scheduled for the next day.
The Team highlighted the need for early approval of byelaws and rules under the new Municipal Corporation Act
as such rules are essential for introducing property tax and accounting reforms within the BMC. While
appreciating the concern, the Special Secretary advised the Team to take up the issue with Principal Secretary
during the meeting scheduled for the next day.
On request of the Team, the Special Secretary has nominated the Coordinator of CMAO to facilitate/provide all
necessary maps and information.
4. Mr. Sanjib Mishra, OAS-

Deputy Commissioner,
Bhubaneswar Municipal
Corporation
Date: December 26, 27
and 28, 2005; and
While highlighting the economic drivers of the city, the Deputy Commissioner explained that the city caters for
primarily government offices, administrative and service sector. He also highlighted the importance of the city in
the State in terms of attracting higher investments for T enabled services (nfosys, Wipro, Satyam & TCS have
their offices in Bhubaneswar) and medical facilities. The Deputy Commissioner informed that the Bhubaneswar is
the first preferred city for higher education in the State. However, the Deputy Commissioner opined that industrial
development has been very slow in the city highlighting unsuccessful effort of developing industrial area at
Chandka, which could hardly sustain.
The Deputy Commissioner informed that the tourism development and promotion are still in nascent stages
though there has been lot of promotion efforts in terms of organizing festivals, fairs, etc. during November-
February. He also highlighted the potentials of the city to attract tourism due to its strategic location and
connectivity apart from other important tourist places in and around the city.
The Deputy Commissioner highlighted some of the recent major capital investment projects, which are providing
boost to the City's economy, viz. Four laning of NH-5 for about 23 km, started during year 2001; GoO supported
four laning of 11 km road stretch from Raj Bhawan to Patia in Ward No. 1 (up to BMC border), started during July
2005; Subway - AG Square to Secretariat; and construction of shopping complexes as JV by private builders with
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BMC (3 Nos.)
The Deputy Commissioner informed that the State does not have Urban Development Strategy while stating the
JNNURM initiative is one of the unique launching pad for framing the strategy for the State.
Following are the update/status of implementation of ULB level reforms, which are mandatory under the
JNNURM:
Accounting System: Currently, cash based system of accounting is followed in the BMC while efforts are
being made through assistance from FR (D-) project to undertake conversion into accrual based
accounting. Further, officials of the BMC have been provided training through visits to Hyderabad and
several workshops. An estimated timeframe for the conversion is about 15-18 months
E-Governance: Computerization of the BMC is under progress and about 11 computers & softwares related
to mapping have been procured. A template has been prepared for computerizing the property tax data. The
BMC has also launched its website successfully.
Property Tax Reforms: Property tax administration is being carried out as per the Orissa Municipalities
Manual while the BMC is yet to administer property taxation as per the recently adopted Orissa Municipal
Corporation Act, 2003. About 95,000 assessments are carried out while about 40,000 holdings are yet to be
assessed owing to their illegal settlement in public land, which is yet to be addressed by the GoO. Property
tax rate was revised 3 times since 1977, from 10.00% to the existing rate of 17.50% (last revision was during
January 2005). Also explained the efforts of the BMC in streamlining the property tax assessment, building
confidence among the public and effective citizen interface. Highlighted that the property taxation as per the
new Act may be undertaken only after approval of the Rules by the GoO
Levying User Charges: BMC has brought in commercialization of services through introducing privatization
of collection and transportation of solid waste. However, levying user charges on services towards part
recovery of O&M expenses is yet to be initiated.
Earmarking Budget for Urban Poor: The BMC earmarks budget for the urban poor and it is to the tune of 20-
25 percent generally, mostly spent for slum improvement schemes.
Housing for Urban Poor: BMC is not expected to provide this service. However, slum improvement schemes
have been taken up to improve the services
The Deputy Commissioner informed the Team about various revenue generating schemes in pipeline like
upgradation of Yatri Niwas, levying entry fee for about 13-14 parks in the city, market management, etc.
The Deputy Commissioner also informed about the following revenue generating schemes taken up recently by
the BMC:
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Park management through Resident Welfare Associations (RWAs) through contribution by both BMC and
beneficiaries (RWAs). Based on the request of the Team, the Deputy Commissioner has agreed to arrange
a meeting with one of the RWAs working at Chandrasekharpur.
Construction of multiple market complexes through Joint Venture partnership with private builders. The BMC
has contributed land as equity with an agreed share of 30-35 percent of built space
Regarding the property tax, the Deputy Commissioner explained in detail about the tax assessment procedure
followed for both domestic and commercial holdings including rebate for early/advance payment. He also
highlighted the proposed e-seva initiative at 2 locations. n order to ensure effective enforcement in collecting
property tax from defaulters, the BMC is planning to have a tie-up with SESCO (electricity provider) and PHEO
(water supply provider) to disconnect the services of the defaulters.
While expressing his 'VSON' for the city in the medium term, the Deputy Commissioner has focused on the
following areas:
CLEAN CTY - focus on modernization of solid waste management
SAFETY - adequately lit city with proper spacing and illumination of streetlights
EFFECTVE NTERNAL COMMUNCATON - Effective internal transport
NFORMAL SECTOR - Proper planning to enhance city beauty as well as improving economic livelihood for
the disorganized sector
DECONGESTON OF MARKETS - Decongestion of market area, provision of vending zones and planning
of mini markets with adequate geographical spread
ROAD NFRASTRUCTURE - Adequate parking areas, flyovers for road decongestion, signaling, etc.
Following are the measures suggested to improve efficiency of BMC staff and activities:
Capacity building of the staff and adequate training especially for the staff of age group 25-40 years
Human resource development within BMC through recruitment of young and competent staff
Streamlining licensing activities, advertisement tax and trading tax
mprovement of collection performance of property tax
The Deputy Commissioner also confirmed that only election to the Council and enforcement mechanism to some
extent as being carried out as per the new Municipal Corporation Act.
While concluding the discussion, the Deputy Commissioner expressed hope that the Team would prepare a
comprehensive CDP for the city and attract much needed investment flow under the JNNURM initiative to fund
necessary investment components identified under the CDP.
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5. Mr. Dilip Kumar Padhi
Chief Engineer (CE)
Public Health
Organization
Also attended by:
Mr. S. K. Das, Assistant
Chief Engineer
Mr. D. S. Mohapatra,
Assistant Executive
Engineer, BBSR Circle
Mr. A. Mohanty
Assistant Engineer,
BBSR Circle
Mr. G. P. Nahan, Junior
Engineer, BBSR Circle
Date: December 27 and
28, 2005
CE outlined the role of PH Organization in the Operation and Maintenance of the existing Water Supply and
Sewerage systems in the city of Bhubaneshwar
Existing condition of the present sources of raw water, intake systems, treatment facilities and transmission
systems was discussed pursuant to the field visit by the CDP Team and the Department's field engineers.
Requisite rehabilitation activities were also highlighted for inclusion in the proposed improvements
A detailed discussion was also made with the Assistant CE and the Executive Engineer on the existing system of
water distribution from the Elevated and Ground Level Service Reservoirs to individual water supply house
service connections
The following problems with the existing water distribution system were detailed:
nequitable distribution of water albeit abundant availability (more than 200 lpcd)
Contamination of the surface water sources at Bhuasuni and Palasuni on the Daya and Kuakhai Rivers
through discharge of untreated sewage
Partial coverage of the water supply - nsufficient number of house service connections
llegal tapping and unauthorized house service connections
A prioritization of improvement of the existing water supply infrastructure has been outlined through the
discussion:
Replacement of old (service life of more than 30 years) and inadequate (old and hydraulically deficient)
pipelines
Rehabilitation/Upgrade of existing Water Treatment Plants and Storage Systems (Master Balancing
Reservoirs, Elevated SR's) at the MBR station and the present three (3) sources on Mahanadi, Daya and
Kuakhai Rivers.
Replacement and Upgradation of the existing pumping systems through requisite energy audits and
installation of energy efficient systems to monitor/rectify power supply and pump performance
nstallation of SCADA system for remote monitoring at the existing intake, treatment and transmission
facilities
Additionally, augmentation of source and expansion of the water supply system has been discussed and is listed
below:
Augmentation of the source at Mundali on Mahanadi River through installation of a new intake well, raw
water pumps and transmission main at the Mundali Point
New Water Treatment Plant at Ghatikia adjacent to the existing Master Balancing Reservoir and Clear Water
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Pumping Station
The aforementioned augmentation has been planned for the projected population in the year 2041 (ultimate
stage design period 30 years). However, as discussed, the WTP shall be installed in a two-phase
approach with Phase designed to serve until the ntermediate Stage (2026)
Full coverage (100%) of the distribution system and appropriate coverage of water supply house service
connections
nstallation of an integrated water quality testing, surveillance and monitoring system
mprovement of consumer service through E-governance
Conversion of the present intermittent system to continuous system through rehabilitation and redistribution
of the water distribution system through appropriate rezoning to ensure equitable distribution
nstallation of a periodical Leak Detection Program with necessary equipment
Capacity building and training initiatives
The Organization has also stressed on the need to install water meters for all water supply house service
connections to minimize/eliminate Unaccounted For Water
Overall, the aforementioned improvements to the water supply and distribution system of Bhubaneshwar have
been proposed with the objective of ensuring equitable, safe and adequate supply to the town residents
6. Mr. Budhimanta Hota
Member Secretary &
Chief Engineer
Orissa Water Supply &
Sewerage Board
Also attended by:
Mr. P.K. Das, Executive
Engineer (P&P)
Date: December 28 and
29, 2005
Chief Engineer and the engineering team clarified that the existing sewerage scheme covers approximately 30-
35% of the total area within Corporation limits
Additionally, measures to stem the on-going pollution of local surface water sources through discharge of partially
treated and/or untreated sewage into rivers through upgradation of existing treatment facilities was also discussed
A Detailed Project Report has been prepared and details were discussed as outlined below:
Division of the present Corporation area into six (6) sewerage districts
Re-laying of main/trunk sewers in four (4) sewerage districts namely , , and V to cope with the present
discharge and future requirement for growth of population (30 year design period)
Rehabilitation of defective/damaged sewers and sewer appurtenances such as manholes etc.
New Sewage Treatment Plants for treatment of sewage and discharge in accordance with applicable
Pollution Control Board norms
The Chief Engineer indicated that certain revisions to the aforementioned DPR are under progress to include
additional areas and to revise the process of sewage treatment due to non-availability of required land as
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proposed in the report.
t was also informed that private sector participation for O&M activities, Supervision/Construction Management of
projects and third party quality control/assurance are being explored
t was also indicated that financial allotment and apportioning for capital investment on the proposed integrated
sewerage and solid waste management scheme shall be performed considering Central Assistance from entities
such as the State Finance Commission and external agencies etc
The Member Secretary / Chief Engineer also stressed the need for finalizing and implementing the Water and
Sewerage Act for Bhubaneshwar City
7. Mr. Biswamohan Ray,
OAS (JB)
Slum mprovement
Officer
Bhubaneswar Municipal
Corporation
Date: December 27 and
28, 2005
While extending warm welcome to the Team, the Slum mprovement Officer (SO) of the BMC provided brief
available statistics on the slums located within the BMC area;
The SO informed the Team about the details on the notified and non-notified slums located within the BMC area
as 59 and 131 respectively. While indicating that the number of slums is spreading in an alarming trend, the SO
stated that there were only 190 slums during the year Super Cyclone (1999), which has increased more than 250
slums as on date.
The SO has informed the Team about some of the ongoing projects, which includes a) National Slum
Development Programme (NSDP); b) Valmiki Ambedkar Aaswas Yojana (VAMBAY); c) Swarna Jayanthi Sahari
Rojgar Yojana (SJSRY); d) Annapoorna Yojana; e) Balika Samrudhi Yojana; f) BPL/ Anna Yojana; and g) SHGs.
While commenting on the progress made, the SO pointed out that the BMC has not received financial assistance
from the NSDP since year 2000.
While explaining on the salient features of the VAMBAY, the SO stated that the BMC has helped the beneficiaries
by providing soft loan towards beneficiary contribution, at the interest of 13% per annum, to be repayable in 10
years period. The land was mortgaged as collateral for the loan.
The SO provided an insight into the organization pattern of the Slum mprovement Cell of the BMC. While
highlighting deficiency of manpower, the SO informed that the Slum mprovement Cell has only 9 Community
Officers to cater entire slum population of 65,988 (as per 2001 Census), against the standard norm of one
Community Organizer serving 2000 slum dwellers.
While explaining the achievements under the SJSRY programme, many slum dwellers opted to commence
income generating activities like tailoring, petty shops, grocery shop and other small business activities. The SO
also highlighted the need for comprehensive training programme for the SHGs in the slum areas.
The Team also expressed their interest to know about the occupation pattern of the slum dwellers and the slum
culture, the SO replied as majority of the slum dwellers were working in construction sector followed by laborers,
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household services, drivers and in hotel industries.
The Team also discussed about the activities of NGOs within the slums of Bhubeneshwar. The SO stated that
there are two active NGOs functioning very efficiently, viz. CYST and World Vision. The Team requested the SO
to arrange a meeting with the Office Bearers of the above NGOs. The SO assured the Team that he will do the
needful. Regarding the services extended by the NGOs in the slums, the S informed that the NGOs are helping
the slum dwellers in provision of basic amenities, community halls, school buildings & tube wells and formation of
SHGs.
The SO advised the Team to meet the Project Manager of State Urban Development Agency (SUDA) for
information related to urban poor and other demographic details.
The SO informed that the slums in Bhubaneswar are identified based on the normative standard of distribution of
more than 20 households within an area of 700 sq. m, apart from satisfying qualitative parameters defined in the
Bhubaneswar Municipal Corporation Act, 2003
The SO informed the Team that the BMC cannot take any improvement measures in slums under non-notified
slums category. Further, it was informed that the GoO is yet to take decision on the slums under the above
category while stating that the lands under such slums are owned by the GA. The SO also brought to the notice
of the Team that the largest slum in the City (located at Salia Sahi area is spread across 100 acres containing
more than 10000 households) is located on Forest land and thus improvement measures could be initiated.
While answering a query on efforts of BMC on resettlement plans for the slum dwellers, the SO informed that
past efforts (once in 1985 and once in 1996) could not provide satisfactory results.
The SO highlighted the need for categorizing all slums located within the city as tenable and non-tenable (like
railway line, road margins, etc.) as per the BMC Act before undertaking any improvement measures. He also
highlighted that improvement measures may be carried out only in slums under tenable category.
While stating the vision for the city, the SO wanted the Bhubaneswar City to be slum free with improvement
measures for all slums (notified, non-notified and newly formed) like cement concrete roads (internal roads),
drains on both sides of the roads, open wells, public drinking water taps for every 10 houses, individual latrines
wherever possible or community toilets, common recreation facilities for children, community hall, etc. The SO
expressed keenness to include the above as part of project proposals under the JNNURM
The SO also informed the Team about the lack of database on notified, non-notified and newly formed slums.
Accordingly, it was mutually agreed by the SO and the Team that there is an immediate need for undertaking a
comprehensive survey of all the slums located within the Bhubaneswar City to cover listing of all (notified, non-
notified and newly formed) slums, categorization of slums as tenable and non-tenable, identification of land
ownership, mapping of slums including categorization of slum dwellings as pucca, semi-pucca & kutcha and all
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infrastructure, physical man-made & natural features, socio-economic features of the slum dwellers, infrastructure
assessment and slum improvement plans.
n order to undertake a broad assessment of investment requirement under the slum improvement, the SO has
agreed to provide broad details on area covered under the slums, population spread across these slums, socio-
economic data of the slum dwellers, available information on the existing basic services and amenities, etc.
While concluding the discussion, the SO assured the Team on all possible help and participation for the smooth
conduct of the assignment apart from organizing necessary consultations with other stakeholders.
8. Mr. P. C. Samal
Chief Engineer - Roads
Works Department
Also attended by:
Mr. S.S. Mohapatra
Executive Engineer
(Division )
Date: December 28,
2005
The Chief Engineer clarified the role of this Department in maintaining and strengthening the Department
maintained roads within the Corporation limits
A discussion was also held on the proposed improvement to the roads network as outlined below:
mprovements to roads and road furniture has been proposed for a length of 316.191 km
A new Ring Road has been proposed for a length of 10.50 km to ensure enhanced connectivity and
decongestion
Main, Through (Connecting) and nternal roads have also been identified for widening and strengthening
Eight (8) new flyovers and One (1) Sub-way have been proposed at strategic locations for decongestion and
traffic management
Rehabilitation/Reconstruction of existing storm water drains along the roads that are proposed for
improvement/widening (and) Construction of new drains along the Ring Road
The engineering team also indicated that the proposed cost of improvement to roads does not include land
acquisition costs
A discussion was also held on traffic management with a view to improve signaling, traffic decongestion in core
areas and enhanced connectivity. t was indicated that a detailed study requires to be performed for the same
The CC team also suggested that the Works Department interact actively with the Traffic Wing of the Police
Department in areas of traffic management and road safety since financial allotment for such measures were also
included in the mprovements Project
9. Dr. Bhakta Kabi Das
Executive Engineer
(BMC)
Date: December 27 and
The CC team interacted with the Executive Engineer of the Bhubeneswar Municipal Corporation regarding the
existing services provided by the BMC with in the city limit with special reference to Street Lights
The Services of BMC was delivered in the following heads
Roads ( nternal Roads)
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28, 2005 Solid waste management
Streetlights
The street lights within the BMC limit accounts for 18000 lights, out of which 12000 were tube lights and 6000
were sodium vapour lamps (approx)
The operation and maintenance of the street lights was taken care by the BMC
The construction, installation and erection of poles, transformers (if any) was carried out by the BMC through EB
approved contractors and supervised by the BMC engineers
The EE also pointed out all the electric cables were over head cables
The team also explored the private partnership in the sector, the Engineer pointed out that out of the 47 wards,12
have been privatized by dividing the 12 wards to 4 zones for implementation purpose
The engineer also pointed that the proposal for street lights is under progress
The BMC has a Grievance cell to address the complaints regarding street lights, the engineer pointed out that
these complaints will be addressed within 3 days of time
The project for power saving has been launched and in trial run
The team also stress the need for early preparation DPR for street lights
10. Mr. A. N. Tiwari, AS
(Retd.), Ex-Secretary to
Government
President,
Confederation of
Citizens' Associations,
Bhubaneswar
Date: January 03, 2006
A discussion was initiated on initial formation and subsequent development of the city. ssues pertaining to the
existing infrastructure services and the imminent need for improvement were also highlighted.
t was indicated that the city was planned primarily considering conventional residential-based housing and not
geared towards vertical development. Further, bulk of the development has essentially occurred during the last
decade.
The need to ensure that basic infrastructure such as water supply, sewerage, drains, roads, solid waste
management and related is planned and implemented considering the status of Bhubaneswar as a Capital City
was stressed and highly recommended.
t was highlighted that a Master Plan considering the Greater Bhubaneswar region should be prepared.
ssues pertaining to each sector of service in Bhubaneswar in this region was discussed as outlined below:
Water Supply - The need to modernize the system of treatment and supply was highlighted to ensure that
the residents receive water of potable quality in accordance with prescribed standards and equitable
distribution.
Sewerage - The condition of existing infrastructure such as septic tanks in some areas was highlighted as a
problem area since this was directly related to groundwater contamination. The need to cover the entire city
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area with a well design sewerage system including treatment was stressed on.
Drains - The present problem of encroachment of existing major drains leading to the Gangua Nallah and
incidental flooding due to reduced area available for conveying storm flow was discussed. The need to
remove encroachments, de-silt and restore the major drains was also stressed on.
Roads - Networking of roads was indicated to be inadequate and the need to connect/network newly
developing areas to existing areas highlighted. Widening was identified to be an imminent requirement to
ease traffic congestion.
Traffic & Transportation - The need to improve parking spaces and delineate them clearly was outlined to
regulate traffic and also provide for unobstructed carriage-way.
Environment - Development of parks and avenue green-cover was also identified and discussed as an
important requirement as the earlier cyclone that devastated the city had severely damaged the green cover
and soil conditions.
Solid Waste Management - The absence of a solid waste disposal plan and the requirement to institute such
a plan in place was discussed and mutually agreed upon. Additionally, the need to implement the identified
concept within a specified timeframe was highlighted.
Preservation of lakes - Preservation of dentified lakes, ponds and other local water bodies such as Bindu
Sagar Lake was stressed as an important requirement.
Airport & Air Connectivity - The need for a new airport with enhanced domestic and international connectivity
was stated in lieu of expanding the existing airport. Additionally, consideration of adjacent heritage
structures and the related impact of air-traffic on these monuments were specified as an important issue to
evaluate.
Surface Transport - Augmentation of railway stations, connectivity and the need for a city wide public bus
transport system were identified as key requirements and measures for improvement discussed.
Slum mprovement - The requirement for reconstruction of tenable slums and institution and implementation
of an R&R plan for un-tenable slums was highlighted.
Development of tourism, industries and T enabled services were other thrust areas identified for improvement
The requirement to develop tourism from both international and domestic standpoints was indicated as the influx
of domestic tourists (inter-state) has reportedly increased in a significant way over the past three decades.
Fire Fighting services and related infrastructure were identified to be sectors with need for significant
improvement.
As a summary note on the discussion, the need of the hour is the imperative significant improvement of City
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Services in tune with the potential rapid increase of population over the next few decades.
11. Mr. Pitabash Panda,
Retd. Engineer-in-Chief
- cum-Secretary to Govt.
- Works Department
Resource Person
Date: January 04, 2006
A detailed discussion was held with the Retd. EC-cum-Secretary on overall city services, present condition,
method and means for improvement and related policy issues across all sectors
The condition of existing infrastructure was stressed to be inadequate when compared with the present population
and the expected potential future growth
Planning and coordination between different sector entities and departments was in need of significant
improvement with regard to provision and delivery of city services such as roads, drains, water supply, sewerage
and others
An overall master plan for city services was also required to ensure that development of new areas and renewal
of existing areas can be performed in a cogent manner
The meeting was completed with an invitation extended to the Retd. EC-cum-Secretary to attend the Phase
Stakeholders Consultation on the City Development Plan with a view to finalize the Mission Areas and Vision
Statements.
12. Mr. S. M. Mishra
Project Coordinator
CYSD
Non-Governmental
Organization
Date: January 03 and
04, 2006
The Project Coordinator, while outlining the profile of CYSD, specified that the organization was started during the
year 1982 with a prime focus on Training for Youth. Since 1989, the organization has reportedly focused on Slum
mprovement activities in the city.
The Project Coordinator then briefed the study team on various projects implemented by the CYSD focusing on
the areas like primary health, education, livelihood, income generation, governance and habitat
The NGO is presently working in major slum units namely, Bharatpur, Dumduma, Sikharchandi, Patharabandha,
and Salia Sahi.
dentified focus areas for improvement of slums include primary schools, primary health post - immunization, early
TB detection camps, non formal school, teacher training and ADS awareness campaign
Community based activities in slums was reportedly carried out with focus on formation and strengthening of "Self
Help Groups for women. There were 220 SHGs formed in slum areas with more than 3,500 members. t was
informed that about Rs.30 to 35 Lakhs has been saved through these Credit & Thrift Societies.
While discussing about the slum condition of Bhubaneswar, it was stated that:
Slums in the city have increased from nine (9) in the 1950s to more than 250 in 2005
CYSD had conducted a Baseline Survey on Slums in Bhubaneswar after the 1999 Super Cyclone
Population in slums accounts for more than 20% of the city population.
Need for improvement of basic services in slums was discussed and the areas identified are water supply,
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roads, drains, street lights and other common amenities
The organization also highlighted the need to frame a comprehensive policy for resettlement of slum dwellers.
Problems related to resettlement were outlined as listed below:
Resettled slums like Bharatpur and Haraparvathi Basti lack roads, drains and water supply
Resettlement areas were selected at a significant distance from the original place of habitation, which
reportedly has an adverse effect on livelihood of the dwellers
Certain resettlement sites were reportedly handed over prior to clearance of encroachments and legal
problems
Since most of the land in the city belongs to GA Department and not with the BMC, the Corporation has not
been able to effect resettlement with relative ease
The CYSD also stressed the need to focus on ensuring tenure of the slum dwellers
The organization recommended that external agencies also be involved in implementation of resettlement plans
The need to improve housing through public-private sector partnership was also stressed upon
While highlighting problems related to social security in slums, it was reported that women are confronted with
domestic violence and sexual harassment
Besides slum improvement, the need for a regularized market in the city was also indicated
The NGO also outlined areas for effective participation and contribution towards development activities of the
BMC and these include a) awareness on solid waste management; b) baseline survey; c) resettlement
implementation; d) public consultation for relocation; e) housing improvement; and f) provision of basic services
Re-evaluation of the notification of existing slums was indicated as an important requirement since certain areas
reportedly did not necessitate classification as a "slum.
13. Mr. Nalinikumar Pradan
nspector, Traffic Police
Department, Orissa
Police Department
Date: February 27, 2006
The nspector of the Traffic Wing, Bhubaneswar City welcomed the team and explained the traffic condition of the
city. He also stressed the need for regularization of parking zones, especially in areas of tourism importance,
markets and commercial areas
Some of the locations identified as accident prone areas with in the city includes a) Vani Vihar Crossing; b)
Mancheswar Crossing; c) Rasulgad Crossing; d) Patrapada Crossing; e) NH 203 Roads; and f) nfosys Crossing
Some of the locations requiring flyovers in the city to smoothen the traffic flow includes a) Sishu- Vani Vihar
Crossing; b) AG Crossing to Kalpana Square; and c) Vani Vihar Crossing
The nspector highlighted some of the problems existing in the city related to signal system and suggestions to
improve/tackle the same. These include a) Most of the signals are operated manually by the traffic police; b) the
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automatic signaling system shall be improved; and c) the signal in the city do not have proper lighting
The nspector highlighted the fact that the city needs improvement in provision of roads furniture such as signage
and medians etc. He also informed the Team that the road markings in the city were very poor with a very
minimum number of Zebra crossing found within the city roads. He stressed need for promoting road markings
and lane driving component to be insisted more.
Te inspector explained the role of NGOs in imparting the Traffic Safety & Educating the public on rules to the
public. Also, expressed the need for enforcement to remove the encroachments along the road side. He
highlighted the notification of certain areas as Vehicle free zones such as areas nearer to Lingaraj Temple,
Khandagiri & Udayagiri hills.
The nspector suggested for one way traffic lanes for the leading roads to Lingaraj Temples. Highlighted the need
to promote a "Model Traffic Park for the Children to promote traffic sense.
While assuring the Team in extending all possible help in preparing the map for parking problems, he expressed
the need for capacity building for the staff to be acquainted with the latest traffic regulation methods followed in
other metro cities. Also assured to extend his support for the preparation of CDP for Bhubaneswar City.
14. Mr. Vishal Dev, AS,
Chief Executive, Orissa
Computer Application
Center & Director (T),
GoO
Date: February 28, 2006
The Chief executive of the OCAC extended welcome to the team and explained the role of OCAC saying that
OCAC acts as a turnkey consultant for implementing the projects with a main objective of a) achieve office
automation; b) BMC activities made access to the citizens for greater transparency; and c) provide a Management
nformation System
He informed that in the first phase, the OCAC procured desktops for the BMC officials and Software for payroll
and holding tax collection. The OCAC computerized the services for the Birth and Death registration. He also
informed that the second phase of the assignment will focus on the GS based system designed to aid in
development of infrastructures like road and drain and maximize revenue collection. Further, he also explained
about the Website developed for the Municipal Corporation of Bhubaneswar.
The team was informed about the e- procurement, which was launched on 4.01.06. He also shared the future
plans of the BMC in computerization, which include a) inventory; b) engineering system; c) double accounting
system; d) HRD system for BMC staff; and d) web enabled system for Revenue collection
He pointed out the need for capacity building for the BMC staff for administering this software. Also, informed the
team about the requirement expressed by the BMC for promoting the concept of e- Seva as done in Hyderabad.
He also welcomed the idea of appointing external agencies for the O&M of the Electronic Services.
While concluding his statement he expressed the city shall be promoted through E-Governance - made
accessible to all citizens for greater transparency.
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15. Mr. Madusudan Nayak
Advisor
NAVAJOTH
Non-Governmental
Organization
Date: March 02 and 03,
2006
The Advisor, while outlining the profile of the organization, informed the Team that the organization was started
during the year 1994 with a prime focus to improve the living condition of the slum dwellers. He also briefed the
team on various projects implemented by the NAVAJOTH focusing on areas like Primary Health, Education,
Livelihood and ncome Generation. He informed the team that his NGO is working in 40 slum units within the
Bhubaneswar city.
He informed the team that NAVAJOTH had conducted a Baseline Survey on Slums in Bhubaneswar during 2005.
The identified focus areas for improvement of slums are a) Primary Education; b) Primary Health; c) Water supply;
d) Power Supply; d) Sanitation; e) Non Formal School; f) Teacher Training; and g) ADS Awareness Campaign
He highlighted the problems encountered by the slum dwellers to fetch water from far places during the summer
season. Other than this, he also pointed that most of the slums do not have portable drinking water.
The discussion on the sanitation facilities reported that, the slums do not have adequate sanitation facilities. The
defecation reportedly leads to health problems like cholera, malaria, typhoid and other communicable diseases.
He also informed that there is no proper collection for solid waste.
n slums, Community based activities was reportedly carried out with focus on formation and strengthening of
"Self Help Groups for women. There were 55 SHGs formed in slum areas with more than 1000 members. t was
informed that about Rs.2 to 3 Lakhs has been saved through these Credit & Thrift Societies.
The NGO assessed the felt need of the slum dwellers and identified suitable skill development training for them.
The training areas imparted were a) Pipli work; b) Tailoring; c) Soft toys making; d) Coir making; and e) Other
handicrafts. While discussing on the problems faced in implementing the program on livelihood, he reported
marketing the finished products is very tedious.
The organization recommended that external agencies also be involved in delivering basic services. The need to
improve housing through public-private sector partnership was also stressed upon. The NGO also outlined areas
for effective participation and contribution towards development activities of the BMC and these include a)
formation & strengthening of SHGs; b) awareness on solid waste management; c) baseline survey; d) skill
training; e) housing improvement; and f) provision of basic services
The NGO's advisor also requested the team to provide field visit to observe the programs carried out by them.
The team also showed their interest to visit the slums. He concluded by saying, all the developmental activities for
slum improvement shall be made through one implementing agency.