RICOH Americas Corporation

Content ID# rfg051923

Product Support Guide

M118 M119

Introduction

Model Type Launch Date S/N Configuration Product Code Brand/Model Name
Product Code M118 M119 Lanier

B/W MFP May 2012 T32 / T33 M118 / M119

Ricoh Aficio SP 3500SF Aficio SP 3510SF

Savin SP 3500SF SP 3510SF

SP 3500SF SP 3510SF

Product Concept
Small Business MFP High Productivity High level print speed Small foot print

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M118 M119 Order Number
Main Frame
Item
M118 (110V) M119 (110V)

Model Name
Lanier SP 3500SF Ricoh Aficio SP 3500SF Savin SP 3500SF Lanier SP 3510SF Ricoh Aficio SP 3510SF Savin SP 3510SF

EDP Code
406967 406971

:Order Numbers are provided for reference purposes only.

Please use your Pricing Guide for proper order numbers to insure you receive the correct branding emblem.

Options
Item
Paper Feed Unit

Description
Paper Feed Unit Type 1080

EDP Code
406496

Product Code
M355

Common / Unique
C (M016)

Supplies/Yields
Item
Ricoh 5k AIO 2.5K AIO 6.4K AIO Lanier 5k AIO 2.5K AIO 6.4K AIO Savin 5k AIO 2.5K AIO 6.4K AIO

Name
Print Cartridge SP 3400HA (5k) Print Cartridge SP 3400LA (2.5k) Print Cartridge SP 3400XA (6.4k) Print Cartridge SP 3400HA (5k) Print Cartridge SP 3400LA (2.5k) Print Cartridge SP 3400XA (6.4k) Print Cartridge SP 3400HA (5k) Print Cartridge SP 3400LA (2.5k) Print Cartridge SP 3400XA (6.4k)

Order Code
406465 406464 406989 406591 406590 407157 406589 406588 407158

Target Yield
5K Prints 2.5K Prints 6.4K Prints 5K Prints 2.5K Prints 6.4K Prints 5K Prints 2.5K Prints 6.4K Prints

* Starter Cartridge yield: 1.5k Prints * ISO/IEC 19752 is used to measure the above yields. The conditions is recorded at standard temperature and humidity.

Option Compatibility
Paper Feed Unit Type 1080 Maximum one unit can be installed

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Branding Information
Branding is required as the machines are shipped as a generic version. Ricoh version machines: You must attach the model label (provided) to the front cover. Savin/Lanier: You must attach the model label (provided) to the front cover

Configuration
Main Frame Configuration

Main Body (M118/M119)

Interface -Ethernet 10Base-T/100base-TX -USB 2.0 * Paper handling - Standard 250-sheet tray - Bypass tray 50-sheet - Duplex (M118: Manual, M119: Auto) - ADF

Paper Feed Unit (M365)

Optional Tray - 250 sheets tray - Only 1 tray can be attached

MFP Options
MFP Option Board Slot / SD Card Assignments
N/A There are no option boards or SD cards for this model

Feature Comparison To Previous Version

Feature Document Feeder Warm up Time AIO Yield (high Yield AIO) Maximum Resolution Display M118 / M119 ARDF (M119) <20 sec 6.4K Prints 600 x 300 4 Lines M016/M017 ADF <30 sec 5K Prints 1200 x 600 2 Lines

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Installation
Installation Requirements
Temperature Range: 10 C to 32 C (50 F to 89.6 F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person Ambient Dust: Less than 0.075 mg/m3 (2.0 x 10-6oz/yd3) Avoid areas exposed to sudden temperature changes: Areas directly exposed to cool air from an air conditioner. Areas directly exposed to heat from a heater. Do not place machine where it will be exposed to corrosive gas or vapor. Do not install the machine at any location over 2,000m (6,500 ft.) above sea level. Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2) Do not place the machine where it may be subject to strong vibrations. Machine level Front to back: within 5mm (0.2) of level Right to left: within 5mm (0.2) of level

Power Requirements
Input voltage level: 110 - 120 V, 60Hz:10A Do not place anything on power cord. The required wall outlet is a NEMA 5-15R (receptacle)

Space

A (Left) B (Rear) C (Right) D (Front)

Over 10 cm (4") Over 20 cm (7.9") Over 20 cm (7.9") Over 70 cm (27.6")

Foot Print
420 x 397 x 442 mm (16.5 x 15.6 x 17.4 inch) Note: Measurement Conditions: Without optional paper feed unit installed

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Power Consumption / Noise Emission
Power Consumption
Power consumption BTU

M118 M119

850 W Maximum 10 W Energy Saver

2903 34

Noise Emission
M118 / M119 Standby Printing Main Unit 40 db Less Than 65.8 db

The above measurements were made in accordance with ISO 7779. The measurements were taken from the normal position of the operator.

Installation Times
Unit Installation Time (Minutes) Unit Installation Time (Minutes)

Mainframe

30

Paper Feed Unit

Storage/Transportation
Storage Transportation

Mainframe AIO

-30 to 40 - 15% to 80% RH -30 to 40 15% to 80%

-30 to 40 - 15% to 95% RH -30 to 40 15% to 80%

NOTE: It is possible to store up to 1 week at a temperature of 40 to 45 or up to 12 hours at a temperature of 45 to 50 .

Parts / Special Tools / Maintenance

PM Parts / Yields
Mainframe
There are no PM parts for this model.

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Target Reliability
Model Average Monthly Volume Max. Monthly Volume PM Interval M118/M119 1.2K prints/month 3.3K prints/month N/A

Specifications / Documentation
Mainframe
Mainframe Type Technology Resolution (dpi, bit/pixel) Printing Speed A4 - 8.5"x11" First Print Speed Duplex Printing Weight Standard Input capacity Opt. Paper Tray Max Standard Tray Standard Tray Input paper size Bypass Tray Op. Large capacity Tray Standard Tray Bypass tray Opt. Paper Tray Duplex Capacity Original Size Original Wt Warm up Time Std Tray Bypass tray Paper Feed Unit Face down Remarks Desktop Flatbed with CCD image sensor. Laser beam scanning & Electro photographic printing. Mono-component toner development. 1200 x 1200, 1200 x 600, 600 x 600 dpi Mono : A4: 28ppm (LT: 30 ppm) Less than 8 seconds (A4 / LT SEF) M118: Manual M119: Auto (Standard, approx 50% productivity) M118: Less than 18 kg (39.68 lbs) including cassette and toner M119: Less than 19Kg 250 sheets (80 g/m2) 50 sheets 250 sheets up to 550 sheets total capacity 125 sheets A4,B5,A5,B6,A6,Legal,Letter,HLT,Executive,Foolscap,Folio Custom size: Min. 100mm x 148mm (3.9" x 5.92"), Max. 216mm x 356mm (8.64" x 14.24") A4,B5,A5,B6,A6,Legal,Letter,HLT,Executive,Foolscap,Folio Custom size: Min. 90mm x 148mm (3.6" x 5.92"), Max. 216mm x 356mm (8.64" x 14.24") A4, B5,A5, LG, LT, HLT 52-162 g/m2 (14-43 lb) 52-162g/m2 (14-43lb) 60-105g/m2 (16-28lb) 60-105g/m2 (16-28lb) ADF(M118) 35 Sheets (80g (20 lb)/m2): ARDF (M119) 50 Sheets Letter/A4: Width 139.7-216mm (5.5" - 8.5"), Length: 139.7355.6mm (5.5" - 14") 52-105 g/m2 (14-28 lbs) Less than 30 seconds

Output capacity

Paper Weight**

ADF/ARDF

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Options Paper Feed Unit
Paper Size Paper Weight Paper Capacity Dimensions Weight A4, LT, LG, HLT, A5 60-105g/m2 (16-28lb) 250 sheets x 1 tray 420 x 397 x 89 mm (16.6 x 18.7 x 3.5 inches) Less than 2.4kg (5.3 lbs)

Printer Specification
CPU RAM Hard Disk Drive PDL Fonts Std. Host Interface Network Protocol Connectivity MIB Support Private MIB MIB Support Standard MIB Operating Systems Network ARM11 295 MHz 64 MB (maximum) None PCL6, PostScript 3 emulation PCL PS3: 80 fonts USB2.0, 100BASE-TX,/10BASE-T Ethernet TCP/IP, IPP Original MIB-II(RFC1213), Host Resource(RFC1514), Private Mib (RFC1759) Windows XP/Server 2003/Vista/Server 2008/Windows7 Mac OS 8.6-9.2X Mac OS X 10.4 and later

Scanner Specification
Scanning Device Resolution Grey Scale Scan Modes/Speed (A4, 300dpi, USB2.0) Maximum Original Size Scan Depth PC Interface TWAIN Compliant Scanner Utilities and Drivers CCD array image-sensor Scanner: 1200 x 1200 dpi Driver: Max 19200 x 19200 dpi (interpolated) 256 Levels ADF: Black and white: < 5 seconds, Grey Scale <5 seconds, Color: < 10 seconds Platen: Black and White: < 5 seconds, Grey Scale < 5 seconds, Color: <10 seconds Platen Width Max: Up to 216mm, Length max: Up to 297mm ADF Width Max: Up to 216mm, Length max: Up to 356mm 16 bit color processing (input), 24 bit color processing (output) USB 2.0, 10/100 base-TX

TWAIN, WIA
TWAIN Driver, Scanner Utility (Page Manager)

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TWAIN Scanning Specification
Feature
OS Interface Pre Scan Area Scan Resolution*1 Scan Mode Contrast Adjustment *2 Brightness Adjustment Gamma Adjustment *2 Sharpness Adjustment *2 Color / Mono Switch

Specification
Windows 7/XP/Server 2003/Vista/Server 2008, Mac OS X 10.2.8 10.5 USB 2.0, Ethernet Yes (Flatbed Only) Yes (Flatbed Only) 75, 100, 150, 200, 300, 400, 500, 600, 1200, 2400, 4800, 9600, 19200 dpi, User defined True Color, Grayscale, Black & White Yes Yes Yes Yes Yes

WIA Scanning Specification

Feature
OS Interface Pre Scan Area Scan Resolution Brightness Contrast *2 Scan Mode

Specification
Windows XP/Server 2003/Vista/Server 2008/7 USB Yes *1 Yes *1 75, 100, 150, 200, 300, 600 dpi Yes Yes *1 Color, Grayscale, Black & White, Text, Custom

*1: Capability of scanning from ADF depends on OS and WIA application. *2: Invalid for B&W mode.

Scan to E-Mail Specification

Feature
Requirement Authorization Function Resolution Register E-mail Address Destination Maintain E-mail Address Search Input Subject Maximum Data Size File Format

Specification
SMTP Gateway and TCP/IP SMTP authentication, POP before SMTP 100, 150, 200, 300, 400, 600 dpi By Embedded web tool (Max: 100 address) By operation panel By Embedded web tool By profile name 64 characters by Embedded web tool 1 to 5 MB or unlimited TIFF, JPEG, PDF

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Scan to SMB / Scan to FTP Specification
Feature
Protocol Support Resolution Register client folder address Destination Maintain client folder address Search File Format

Specification
SMB (Server Message Block), FTP (File Transfer Protocol) 100, 150, 200, 300, 400, 600 dpi By Embedded web tool (Max: 100 address) By operation panel By Embedded web tool By profile name TIFF, JPEG, PDF

Scan to USB Memory Specification

Feature
Interface Resolution Max Memory Capacity File format

Specification
USB 2.0 interface (Front Cover) 100, 150, 200, 300, 400, 600 Depending on memory capacity of USB memory TIFF, PDF, JPEG,

ID Card Copy
For printing 2-sided originals such as ID card on to one sheet. When copying using this function, one side of the original is printed on the upper half of the paper and the other side on the lower half. To use this function, user needs to switch to ID card copy mode using the machines control panel. The backside copy must be performed within 30 seconds after copying the front side or the job will be canceled.

Feature
Scan source Paper size Quality

Specification
Only flatbed A4/Letter Mixed/Text/Photo

PC Fax
You can send a document created with a Windows application from a computer via the machine to another fax machine without having to print it out. By registering destinations in the LAN-Fax Address Book, you can specify LAN-Fax destinations quickly and easily. The LAN-Fax Address Book can contain up to 1,000 entries.

Feature
OS Interface Paper size Resolution Number of Address

Specification
Windows 7/XP/Server 2003/Vista/Server 2008 USB, Ethernet A4 (default for EU model), Letter (default for US model), Legal, A3 (Fit to A4), B4 (Fit to A4) Standard (200 x 100 dpi) Fine (200 x 200 dpi) Photo (200 x 200 dpi with error diffusion) 1,000

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Fax Features (General)
Circuit Compatibility Communication Mode Document Size Scanning Width Printing Width Resolution (H x V) Coding System Compression Method Scanning Speed Modem Speed Transmission Speed SAF Memory Memory Backup Smoothing TTI,CSI One Touch Dial Speed Dial/Group Dial Keystroke Program Redial AI Short Protocol Direct FAX Number Entry Dual Access User Code Label Insertion Auto Document Wild Cards Summer Time (Day Light Saving Time) ID Code Programming Programming by OMR User Function Key Night Timer Time Indicator User Parameter Setting Internet FAX PC FAX Local Storage Contrast Control(Density) Broadcasting Automatic redial Auto Answer PSTN/ PBX ITU-T G3 T.30 Width: 139.7-215.9mm (5.5 - 8.5), Length: 139.7-355.6 mm (5.5 - 14) Width max: 216 mm (8.5"), Length max: 297 mm (11.7") Max. 210 mm (8.3") Max. 208 mm (8.2") 200 x 100dpi, 200 x 200 dpi 8 x 3.75 l/mm, 8 x 7.7 l/mm MH/MR/MMR Less than 5 sec. (A4 SEF, 200dpi) Automatic Fallback: 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400bps Approx. 3sec *ITU No.1chart, Compression : MMR, Resolution : Standard speed: 33.6kbps 100 pages (ITU No.1 chart, Compression : MMR, Resolution: Standard) 1 hour Yes Yes 20 locations 50 locations / No No Yes No Yes No No No No No No No No No No Yes No No Yes (Only transmission) No 3 level Light/ Normal/ Dark (manual setting) 100 stations 5/4/3/2 times after 5 minutes (Default 5 times) 3-5 rings (Default 3 rings)

ADF Platen

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Transmission Features
Immediate Transmission Memory Transmission Color Fax Serial Broadcasting Send Later Error Correction Mode Page Retransmission Economy Transmission Forwarding (to another fax machine) Forwarding (to email address) Priority Transmission Batch Transmission Parallel Memory Transmission Book Fax Transmission Deadline Closed Network (transmission) Confidential Transmission (ID) Transfer Request Transfer Transmission Multi-step Transfer Polling Transmission Double Sided Transmission Transmission Reserve Well log Transmission Yes Yes No Up to 100 locations No Yes Yes No No No No No No Yes No No No No No No No No No No

Reception Features
Automatic Reception Manual Reception Substitute Reception Authorized Reception Multicopy Memory Lock Confidential Reception Closed Network Polling Reception Poll later Polling from Memory Multi-polling Reception Continuous Polling Reception Time Printing Yes Yes Yes No No No No No No No No No No No No No No

Reception Features (continued)

Center Mark Checkered Mark 2 in 1

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Image Rotation Image Reduction Economy Printing Mode Duplex Printing No Yes No No

Fax Telephone Features

Handset / Telephone Telephone Connection Monitor Speaker Automatic Voice Message Voice Request On Hook Dial Tone Transmission Pause Pulse/ Tone Selection Chain Dialing Automatic Fax/ Phone Change Reception Mode Switch Over (remote) Answering Machine Interface (FAX/TAD) Reception Mode Switching Timer Busy Tone Detection Silent Ringing Detection (1300hz/ 16hz) Dial Tone Detections No Yes Yes No No Yes Yes Yes Yes No Yes No Yes No Yes No Yes

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MFP Supported Environments
Windows Environments
OS Home Basic Starter Windows 7 Professional Enterprise Ultimate Home Premium Professional Home Edition Standard Edition Enterprise Edition Datacenter Edition Web Edition Home Basic Home Premium Business Ultimate Starter Standard Edition Enterprise Edition Datacenter Edition Web Edition Type PCL6 Y N Y Y Y Y Y Y Y Y *2 N N Y Y Y Y N Y Y *2 N N PostScript3 Y N Y Y Y Y Y*1 Y*1 Y*1 Y*1 *2 N N Y Y Y Y Y Y *1 Y *1 *2 N N

Windows XP

Windows Server 2003

Windows VISTA

Windows Server 2008

*1Only MS-PostScript driver is available and PPD file for MS-PS is included on the CD *2Cluster Server configuration is not supported.

Terminal Service & Citrix MetaFrame

Driver Windows Server 2003 Windows Server 2008 PCL6 Y N PS3 Y N

Mac OS
Mac OS 8.6 9.2X, Mac OS X classic Mac OS X Native : v. 10.2.8-10.5 *1
*1: Mac OS X v.10.0.X is not supported.

PostScript3 No Yes

MAC Driver No Yes

UNIX Filter Supported

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CUPS Printing
Not Supported

Novell Netware
Not Supported

SAP/R3 Environment
Not Supported

IBM AS/400 HPT Printing Support

Not Supported

Utility Software
Contents PCL6 Driver PS Printer Driver Windows Install manager CD Launcher Version.txt Mac Win/Mac Mac OS X PPD Installer Readme.txt Driver Installation Guide Language 18 Languages 18 Languages 18 Languages 18 Languages 18 Languages 18 Languages English 18 Languages Note 32bit/ 64bit: Windows XP, Vista, 7,Server2003/2008,7 32bit/ 64bit: Windows XP, Vista, 7,Server2003/2008,7 32bit/ 64bit: Windows XP, Vista, 7,Server2003/2008,7 32bit/ 64bit: Windows XP, Vista, 7,Server2003/2008,7 32bit/ 64bit: Windows XP, Vista, 7,Server2003/2008,7

Print Driver Information

PostScript3 Windows XP later No No No No Yes No No No No No No No Mac OS 10.4 later

PCL 6 Job Binding Send to Document Server Sample Print Locked Print Reduce/Enlarge (Scaling) Reduce/Enlarge Centering No No No Yes Yes No

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PCL 6 Collate Layout (N-up) Poster Duplex Punch Staple Front Cover Sheet Front and Back Cover Sheets Slip Sheet Chaptering (Page Layouting) Chaptering (Single Page Inserting) Chaptering (Page Block Inserting) User Defined Pages Tab Stock Printing Mirror Image Print Negative Image Print Dithering Edge Smoothing Toner Saving Watermark Form Overlay Header/Footer Adjust image position Binding Margins User ID User Code Rotate Print Reverse Order Print Do not print Blank pages Edge to Edge Print Yes Yes No Yes No No Yes No No No No No No No No No No No Yes Yes No No No No Yes Yes Yes No No No Yes Yes No Yes (M119) No No Yes No No No No No No No Yes No Yes No Yes Yes No No No No No No Yes Yes Yes No PostScript3 Windows XP later Yes Yes No Yes (M119) No No Yes No No No No No No No Yes No Yes No Yes Yes No No No No No No Yes Yes Yes No Mac OS 10.4 later

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Other MFP Support Information

Not Applicable

Counters
User Tools Reports Prints OK Configuration Page OK

Paper
Recommended Throughput Material
Not Applicable

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Non Recommended Throughput Material
Refer to pages in the Operators Instructions Hardware Guide. Do not use any of the following kinds of paper or a fault might occur:
Aluminum Foil, Carbon paper, Conductive paper Paper meant for an inkjet printer Bent, folded, or creased paper Torn paper Thermal fax paper Art paper Paper with perforated lines Hemmed-edge paper Tab stock Slippery paper Perforated paper Rough paper Thin paper with little stiffness Paper with a dusty surface

Special Paper
Not Applicable

Firmware Information
Firmware
Firmware Engine Controller Firmware Type Remote / USB Remote / USB

Contact Information
Name
Technical Services Call Center (Hotline) Application Help Desk (Software Issues) Hytec Parts and Logistics Control Technology Solutions Resource Center Ricoh Web Site Savin iLINC Web Site Headquarter Web Sites

Contact
Ricoh: (800) 537-4264 Savin/Gestetner: (800) 291-6044 Lanier: (800) 333-3147 Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU Savin Phone Card: 2 Call - 12992, 5 Call - 12993 Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995 (800) 557-4264 http://www.nrc-usa.com http://www.tscweb.net http://www.ricoh-usa.com/ http://www.savin.com Ricoh Corporation: http://www.ricoh-usa.com Savin Corporation: http://www.savin.com Gestetner Corporation: http://www.gestetnerusa.com/ Lanier Corporation: http://www.lanier.com (800) 336-MSDS (6737) 973.882.2200. http://www.ricohuniversity.com

Material Safety Data Sheets Ricoh University

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Training Information
Documentation
Description M118/M119 Service Manual M118/M119 Point to Point M118 / M119 Operating Instruction Manual M118 / M119 Parts Catalog (3D Parts Catalog) RFG E-Source Number

Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information. Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website and e-source.

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Revision
1.0 Original 2.0 - Corrected AIO unit names

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