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Course Summary
Product Description
Alta Reservation is a system that provides seamless distribution and service between airline sales channels and travel agencies. Alta Reservation offers one platform for all Alta Reservation users.
Alta Reservation
Ticketing: Alta Reservation issues: paper tickets, e-tickets and prepaid tickets among others. Benefits: Powerful e-ticketing capability, including easy and fast deployment of interlining Sales and Distribution: via direct and indirect channel sales via direct and indirect channel Benefits: Easy integration of solutions for online and offline direct channels Sharing of the same PNR and availability level between airlines on Alta platform and Amadeus travel agencies
Target Customers
Airlines currently using Alta Reservation: about 147 airlines carrying 520 million passengers Implementation pipeline: about 153 airlines carrying 620 million passengers are signed to implement Alta Reservation (United Airlines, Air Europa, KLM and Bravo Air Congo among others)
Competitive Advantage
Implement seamless multi-channel distribution Develop direct distribution Strengthen control over indirect distribution Improve productivity of sales office / call centre agents Provide the same level of customer service as a travel agency Increase revenue per customer (via other airline, hotel, car, insurance, ferries, etc.) Achieve 100% faster e-ticketing (with interlining) Combine sales and service teams seamlessly with partners