RICHARD SWANSON

360-828-5522 swanson8035@comcast.net

BUSINESS ANALYST PROFILE

Accomplished, multifaceted Business Analyst with experience implementing, managing and supporting innovative IT infrastructures, architectures, applications and systems to increase operational efficiency, while supporting strategic business objectives. In-depth knowledge of existing system / software development and implementation methodologies. Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous research, development and implementation of technologies. Business Solutions Architecture & Analysis Systems / Software Design & Development Requirements Gathering Software Optimization Project Management Systems Implementation Relationship Management Process & Business Analysis Programming

PROFESSIONAL EXPERIENCE
NEXT WAVE LOGISTICS, INC., Warrenville, IL 10/2010 02/2013 A company specializing in direct selling solutions. Business Analyst Wrote specifications for data migration from client database to NWL database, in addition to functional designs including screen layouts and database source for displayed and entered data. Updated specifications to meet evolving standards and database designs. Developed detailed specifications, including screen layouts and database updates for administration of data to support WaveOlution direct selling solutions in accordance with client requirements. Updated Visio ERD's based on actual database for use of other analysts. Tested application enhancements to ensure proper functionality. Accomplishments: Wrote specifications to configure client incentive programs in WaveOlution database. Key contributor on team which completed project on time to avoid a $100K late fee. Facilitated and increased accuracy of configurations by developing functional designs. EBMS, INC., Portland, OR 04/2002 08/2010 A third party medical claims administrator Systems Analyst / Programmer Ensured accuracy of computerized medical claims processing. Maintained accurate exchange of eligibility and claims data between healthcare insurance companies and healthcare providers. Received payments from insurance companies and printed checks / made direct deposits. Made payments by check or direct deposit to individuals from 125 accounts. Wrote programs to format and transmit data to medical care providers, banks and the IRS. Transferred data from Kipp & Company system to EBMS system following company acquisition. Provided accounting staff with Crystal Reports of outstanding checks based on data received from banks. Accomplishments: Selected application to meet HIPAA compliance requirements for handling healthcare eligibility and claims. Played key role in transitioning data to EBMS system with minimal impact to clients. JENKON INTERNATIONAL, INC., Vancouver, WA 04/1995 10/2001 Software Innovation for Direct Selling & Sales Force Performance Systems Analyst Designed car leasing application for bonus car incentive of major client. Traveled to client sites to work directly with users on system designs and fit analysis. Conducted fit analysis producing detailed description of gaps between business needs of client and Jenkon software, including proposed solutions ranging from simple procedural changes to custom programming solutions including cost estimates. Wrote detailed specifications to implement custom programming solutions. Developed SB+, DataBasic and Python programs to implement specifications. Accomplishments: Produced fit analysis that was accepted by client, providing Jenkon with consistent revenue stream. Worked closely with client to design and implement car leasing program to track bonus car incentive program, enabling client to track vehicle and maintenance costs and notify lessees when scheduled maintenance was due.

RICHARD SWANSON
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JENKON DATA SYSTEMS, Vancouver, WA 11/1990 03/1995 Software Innovation for Direct Selling & Sales Force Performance Senior Programmer / Analyst Held responsibility for writing DataBasic programs to enhance Jenkon Data Systems products, in addition to developing detailed programming specifications to enhance software solution. Wrote SB+ and DataBasic programs to implement software solutions, and test plans for quality assurance. Reviewed user manuals for accuracy, and installed software at client sites. Accomplishments: Enhanced programs to print checks attached to statements with calculation of odd and even, saving clients paper costs. Ensured MICR line was printed correctly so checks would be accepted by the banks to minimize check processing charges Worked with IRS and Revenue Canada to meet tax reporting requirements. Analyzed government documentation, designed and coded programs to extract earnings from the Jenkon database, and calculated totals to be reported. Wrote programs to facilitate reporting, saving clients from late filing fees. Saved clients time and money, and improved accuracy, by making product sales and recruiting information available to both commission calculation and incentive program systems.

EDUCATION / PROFESSIONAL DEVELOPMENT

BIOLA UNIVERSITY, La Mirada, CA Bachelor of Science in Mathematics

COMPUTER SKILLS
Software: MS Word, Excel, PowerPoint, Outlook, VISIO, MS Project Programming: SB+, SBClient, Unidata, SQL, Unix, NT, UniBasic, PICK, Python, RPG II, UCSD Basic