SYNOPSIS

ON

JOB SATISFACTION OF EMPLOYEES In Apra Auto (India) Pvt. Ltd

BY MS. NAVNEET BHATIA

UNDER THE GUIDANCE OF MR. MOHAN LAL VERMA

STATEMENT OF THE PROBLEM Job satisfaction in regards to ones feeling or state of mind regarding nature of their work, Job can be influenced by variety of factors like quality of ones relationship with their supervisor, quality of physical environment in which they work, degree of fulfillment in their work, etc. Job satisfaction is an attitude which results from balancing & summation of many specific likes and dislikes experienced in connection with the job- their evaluation may rest largely upon ones success or failure in the achievement of personal objective and upon perceived combination of the job and combination towards these ends. According to Glimmer, Job satisfaction is defined, as it is result of various attitudes the person hold towards the job, towards the related factors and towards the life in general. The term job satisfaction was brought to lime light by Hoppock (1935). He revived 35 studies on job satisfaction conducted prior to 1933 and observed that Job satisfaction is combination of psychological, physiological and environmental circumstances. That causes a person to say. I m satisfied with my job. Such a description indicate the variety of variables that influence the satisfaction of the individual but tell us nothing about the nature of job satisfaction. Job satisfaction is an important indicator of how employees feel about their job and a predictor of work behavior such as organizational, citizenship, Absenteeism and Turnover etc. The Project entails with the job satisfaction level among employees in the organization and influence of organization culture. WHY IS THE PARTICULAR TOPIC CHOSEN Earlier I was working with Genpact which is a Multi National Company based in Gurgaon and its principal business is to provide its services to the customers of United States and other parts of the World .I have been associated with this organization for almost one year and always thought of one practical problem related to the Job Satisfaction of Employees which is a major concern not only in

this organization but in some other organizations as well. With the social and demographic changes in India, People are becoming more concerned about their job satisfaction which also influences their life satisfaction to some extent on psychological basis. Job satisfaction and occupational success are major factors in personal satisfaction, self-respect, self-esteem, and self-development. To the worker, job satisfaction brings a pleasurable emotional state that can often leads to a positive work attitude. A satisfied worker is more likely to be creative, flexible, innovative, and loyal. As the subject is of interest to me and I have personally come acrossd with such an issue earlier in my job which motivated me to do research in this field and to find out the possible ways for the betterment of an employee well being. WHAT CONTRIBUTION WOULD THE PROJECT MAKE TO WHOM The project will explore mediate the relationship of personality variables and deviant work behavior. Job Satisfaction is correlated with life style. This correlation is reciprocal meaning the people who are satisfied with the life tends to be satisfied with their jobs and the people who are satisfied their jobs tends to satisfied with their life. It gives clear evidence that dissatisfied employees skip work more often and more like to resign and satisfied worker likely to work longer with the organization. For the organization, job satisfaction of its workers means a work force that is motivated and committed to high quality performance. The Project would benefit the organization including reduction in complaints and grievances, absenteeism, turnover, and termination; as well as improved punctuality and worker morale. Job satisfaction is also linked with a healthier work force and has been found to be a good indicator of longevity. OBJECTIVE AND SCOPE OF THE STUDY The objective of the study is to assess the level of job satisfaction among the employees of APRA Auto (India) Pvt. Ltd. Gurgaon.

Scope of the Study a) The Study will be confined to the APRA Auto (India) Pvt. Ltd. Gurgaon only. b) The study is presently restricted to 100 employees because of the time being as a constraint.

RESEARCH OBJECTIVE a) The objective of the study is to assess the level of job satisfaction among the employees of APRA Auto (India) Pvt. Ltd. b) To study the effect of organizational climate (organizational environment) on the level of job satisfaction among employees in the organization. c) To study the influence of working hours on the level of job satisfaction among employees in the organization. d) To study the level of job satisfaction with regard to job security among employees in the organization. e) To study the influence of income on the level of job satisfaction of employees in the organization. f) To study the level of job satisfaction among employees with regard to training and induction program in the organization. g) To study the level of job satisfaction among employees with regard to management objectives of the organization.

RESEARCH METHODOLOGY Data collection

The task of data collection begins after the research problem has been defined and research design chalked out. While deciding the method of data collection to be used for the study, the researcher should keep in mind two types of data viz. Primary and secondary data. Primary Data

The primary data are those, which are collected afresh and for the first time and thus happen to be original in character. The primary data will be collected through welldesigned and structured questionnaires based on the objectives.

Secondary Data: The secondary data are those, which have already been collected by someone else and passed through statistical process. The secondary data required of the research will be collected through various newspapers, articles, literature review, books, and Internet etc.

Tools for Research:

Drafting questionnaire The questionnaire is considered as the most important thing in a survey operation. Hence it should be carefully constructed. Structured questionnaire consist of only fixed alternative questions. Such type of questionnaire is inexpensive to analysis and easy to administer. All questions will be closed ended. The responses to be given by the respondents will be obtained through mailed questionnaire.

Sample population
Population is the specific group of people, firms etc. which form the pivotal point of research project. For developing and using the sample it becomes the primary duty of the researcher to define the population from which to draw samples. Sample population is: Employees of the Organization. Sample size will be taken 100 employees working in the organization.

Administration to the Respondents

This research will be followed by a questionnaire based survey to understand employees job satisfaction level, understanding the kind of organizational environment influencing

the job satisfaction of employees in the organization. The questionnaire will be administered to the respondents by mail.

Analysis of Responses
The Responses will be analyzed with the help of tabular method as well as graphical method.

Time Schedule of Work

The project will be carried out within the time frame of 3-4 months.

CHAPTER SCHEME
TABLE OF CONTENTS EXECUTIVE SUMMARY

Chapter 1 Chapter 2

: :

Introduction Job Satisfaction 2.1 Definitions 2.2 History 2.3 Importance 2.4 Importance to worker and organization Factors 2.5 Workers role in job satisfaction reasons 2.6 Factors 2.7 Reasons of low job satisfaction 2.8 Effects of Low Job Satisfaction 2.9 Influences

Chapter 3

Models of Job Satisfaction 3.1Model of facet of job satisfaction

3.2 Affect theory (Edwin A. Locke 1976) 3.3 Dispositional Theory (Timothy A. Judge 1988) 3.4 Two-Factor Theory (Motivator-Hygiene Theory) 3.5 Job Characteristics Model (Hackman & Oldham) 3.6 Modern method of measuring job satisfaction 3.7 Rating Scale 3.8 Personal interviews 3.9 Action Tendencies 3.10 Job Enlargement 3.11Job Rotation 3.12Change of pace 3.13Scheduled rest periods Chapter 4. Chapter 5 Chapter 6 Chapter 7 : : : : Objective and Scope Organizational Profile Data presentation, Analysis and Interpretation Conclusions and Suggestions Appendices Appendices A Questionnaire Bibliography