Case Study 4.

Multibase Company Limited is a diversified business group with interests in fabric and yarn manufacturing, paper and pulp, and cement. Its eight manufacturing units are located across the country - one for fabric, two for yarn, two for paper and pulp, and three for cement. While the head of each unit has considerable operational autonomy, strategic decisions, considering these units, such as capacity expansion, procurement of new technology involving substantial investment, etc., are made at the headquarters, located in Delhi. The head quarters monitor the performance of every unit though weekly and monthly reports are which are prepared by CBIS installed at each unit. Often considerable amount of time of the senior executives based at the headquarters is taken away in analyzing these reports and drawing inferences for planning and control. The result is that the senior executives have little time for strategic thinking which they feel is a must in the present competitive environment. The CEO of the company has thus proposed to develop suitable computer based systems which might be helpful in understanding the current status of various manufacturing units in terms of their overall performance, the type of environmental constraints that operate in the three business that exist for enhancing capacity in these business areas. Questions: a. What systems would you propose that would serve the companys needs? b. Considering that the company already has CBIS installed, will you contemplate complete overhaul of the systems or add functionalities of the existing systems? Justify your line of action. c. Justify the requirement of a Chief Information Officer (CIO) in the context of the given case.

MANAGEMENT INFORMATION SYSTEM (MBA) (Objective Questions) Assignment C Marks 10 Answer all questions. Tick marks (-/) the most appropriate answer.

1. _________ is an organized portfolio of formal systems for obtaining processing and delivering information in support of the business operations and management of an organization. a. b. c. d. MIS DSS MRS None of the above

2. ________ are formal social units devoted to the attainment of specific goals. a. b. c. d. Management Organization Decision support system None of these

3. The cost of information can be _______.

a. b. c. d.

Costly Valuable Processing None of the above

4. ________ technology includes computers hardware, software, database management systems and data communication system. a. b. c. d. Information Computer Marketing All of the above

5. Mass production of computers started in ________, when UNIVAC 1 was delivered. a. b. c. d. 1951 1953 1946 1954

6. _____ can occur at the individual, group, organizational or extra-organizational level. a. b. c. d. Planning Controlling Organizing Scheduling

7. _____ ensuring that performance meets established standards that workers activities occurs as planned and that the organization process. a. b. c. d. Controlling Planning Leading Organizing

8. ________ is the process of recording, classifying and summarizing the financial activities of an organization. a. b. c. d. Planning Managerial Accounting Diagnosis

9. Human and computers are _______ in their ability to filter and save information. a. b. c. d. Similar Different Complementary None of these

10. EDI is an example of _________. a. Decision making b. Boundary system c. Coordination

d. Modeling 11. Telecommunications means multiple computer interconnected into networks is called ______. a. b. c. d. Distributed database Distributed processing Central processing None of these

12. Newspaper, magazine, radio, television are example of _________. a. b. c. d. Storing information Retrieving information Communication information Acquiring information

13. _______ is a feature provided for ensuring that the transaction is completed with regards to the business rules set by the management. a. b. c. d. Advocacy Authorization Signature Policy formulation

14. The architecture of the MIS plan provides: a. A way to handle the system or subsystem by way of simplificatio0n, coupling and decoupling of subsystems. b. For preparing the schedule of the system in the overall information requirement c. An online information on the stocks markets and the accounts balance d. None of these 15. MRS stands for _______. a. Management reporting system b. Management resource system c. Management retrieve system d. Management renewal system 16. Management, science, also known as _________, is a field of applied mathematics. a. b. c. d. Operations research Management accounting Exchange commission System theory

17. EIS should offer the capability to _____________into the data. a. b. c. d. Drill down Drill up Drill diagonal All of the above

18. Michael hammer defines re-engineer as _______ and radical redesign of business process to achieve the performance such as cost, quality, service and speed.

a. b. c. d.

Business process The fundamental rethinking Organization restructuring None of the above

19. The business re-engineering requires a major change in the _________. a. b. c. d. Machine Mindset Material Infrastructure

20. The components of DSS a. b. c. d. Data management sub systems Model management sub system Dialog management sub system All of the above analyze historical and current data either on demand or

21. ________ systems help to periodically. a. b. c. d.

Data access system Data analysis system Fore cast-oriented data analysis system System based on accounting models

22. ______ managers who acts as project managers might be responsible for one or more unique protects and _______ managers supervise teams of workers who must accomplish a specific goal. a. b. c. d. Middle, project Project, middle Top, middle Top, project

23. ______ refers to taking actions that direct and motivate employees to accomplish personal and organizational goals. _______ establishing a formal reporting structure and a system of accountability among workers. a. b. c. d. Organizing, leading Planning, controlling Leading, organizing None of the above

24. Operations can encompass ________. a. b. c. d. Only manufacturing Manufacturing and the provision of services Services only Non profit organizations

25. Decision making is a _______ activity. a. Intuitive b. Cognitive

c. Systematic d. Analytic

26. ______ refers to taking actions that direct and motivate employees to accomplish personal and organizational goals. _______ establishing a formal reporting structure and a system of accountability among workers. a. b. c. d. Organizing, leading Planning, controlling Leading, organizing None of the above

27. A ______ is the actual system that a manager works with during the decision process. a. b. c. d. Specific DSS DSS generators DSS tools a and c above

28. ________ processing, involves duplicating, sorting and filling data. ______ processing with electronic scanners involves transforming and entering the data into an electronic form. a. b. c. d. Manual, electronic Electronic, manual Transforming None of the above

29. _______ refers to the deployment, development, assessment, rewarding and management of individual organizational members and worker groups. ____________ is the management of raw materials, partially completed goods service. a. b. c. d. Inventory control, HRM Human resource management, Inventory control Capacity planning, Human resource planning None of the above

30. The ______ system deals with the planning and use of resources used in the business manufacturing capacity and _______. a. b. c. d. EMS, SMS CMS, CMS All of the above None of the above

31. The enterprise resource planning solution structure is built in three layers ______, ________ & ________. a. b. c. d. Function, network, database Presentation, database, application logic Technology, business and implementation None of these

32. a) A decision support system has a more customized orientation than a _________. b) _______ is a collection of capabilities that support the decision making process of a individual or a small group of a individual or a small group of people. a. b. c. d. TPS, TPS DSS, TPS, CSF, DSS None of the above

33. Match the following : Software a. Provide the instructions, in the form of computer code for processing data electronically b.Offers a vehicle for storing and supporting the processing of large quantities of no scientific information c. Refers to the equipment used to in electronic information processing d. The communication of information across short and long distances

Hardware

Database Data communication

A B C D

1-a, 2-b, 3-d, 4-c 1-a, 2-c, 3-b, 4-d 1-b, 2-c, 3-d, 4-a 1-a, 2-d, 3-b, 4-c

34. Match making 1. Financial accounting 2. Managerial accounting a. Deals with preparing information for users outside the organization b. Refers to the provision of financial information that managers within the organization need for their decisionmaking

A B

1-b, 2-a 1-a, 2-b

35. In a global market, a variety of strategies may be adopted in an organization including ----------. a. b. c. d. Multinational Global International or transnational corporation All of the above

36. Match making a. ERP b. DMS c. CMS d. AMS 1. Enterprise resource planning systems 2. Communication management system 3. Document management system 4. Attendance management system

A B

a-1, b-3, c-2, d-4 a-2, b-1, c-3, d-4

37. Ascertaining the information is classification could be a. b. c. d. Organizational Functional Knowledge and operational All of the above

38. The ______ information as the information required by a number of personal, departments and divisions or the functions in the organization. The ________ information required by the functional head in conducting the administration and management of the function. ________ information required by the middle and top management. ________ information shows the trend of the activity or a result against the time scale. a. b. c. d. Operational, functional, decision support, knowledge Functional, decision support, knowledge, operational Decision support, functional, knowledge, operational None of these

39. ______ development of DSS relies on the creation of a prototype and its progressive refinement. a. b. c. d. Iterative Traditional Quick hit None of these

40. Different type of information needed for a changing environment. a. b. c. d. e. Acquiring information Storing information Retrieving information All of the above None of the above