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Principle 2 We will inform our clients as to why we are collecting personal information when the information is collected. In most instances, ABACA will collect, use or disclose personal information about clients only for the purpose of providing professional services. We will explain why we require the information, what use will be made of it in order to provide professional services. Personal information may be disclosed internally for the purpose of determining compliance with applicable standards, internal policies, or in the performance of quality control reviews. Principle 3 We will collect, use or disclose personal information only with our clients informed consent. The Terms and Conditions of every ABACA professional services contract documents and provide details pertaining to the collection and/or use of client Information. By signing the Professional Services Agreement, the client will provide its consent to the collection, use and disclosure described in the Terms and Conditions. Principle 4 We limit the amount and type of personal information we collect. ABACA will limit the collection of personal information to that which is reasonably required to provide our services or operate our business. Principle 5 We will use and disclose personal information only for the purposes for which we have consent. We will keep personal information only as long as necessary to accomplish these purposes. ABACA may use personal information without consent for the purpose of acting in respect of an emergency that threatens the life, health or security of an individual. Principle 6 We will endeavor to keep accurate the personal information in our possession or control. In order to provide clients with a professional level of service, the personal information that we collect must be accurate,
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ABACA's policy is to at all times adhere to the requirements of the law and our professional responsibilities, and to be responsive to our clients, partners and employees who expect us to respect their privacy and protect their personal information. Our Privacy Policy clearly defines our ongoing commitment to protecting privacy rights and a number of the practices reflect
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complete and current. From time to time, clients may be asked to update their personal information. Principle 7 We protect your personal information with safeguards appropriate to the sensitivity of the information. ABACA will protect personal information by using physically secure facilities, industry standard security tools and practices, and clearly defined internal policies and practices. Security measures are in place to protect the loss, misuse and alteration of the personal information under our control. Personal information is stored in secure environments that are not available to the public (e.g., restricted access premises, locked rooms and filing cabinets). Personal information is never processed or stored outside of Canada.
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CICA 5970 is a Canadian standard administered by the Canadian Institute of Chartered Accountants. Designation under this program encompasses specific requirements for service providers managing customer data and focuses heavily in the areas of compliance, security and access. In addition, this certification addresses the topics of backup and recovery, computer operations and facility infrastructure. Type II SSAE 16 SOC 1 Certification - is issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) to organizations that typically provide services to other organizations that involve transaction processing and the securing of data used to perform these services. An auditor's report details the ability for a service provider's ability to offer adequate controls and safeguards when they host or process data belonging to their customers. International ISAE 3402 Certification - is issued under International Standards for Assurance Engagements (ISAE) 3402. An auditor's report provides assurance that the service business is maintaining effective and efficient internal controls related to financial, information, or security reporting. This examination and report is similar to and issued in conjunction with an SSAE 16 SOC 1 report. To provide complete privacy and confidentiality of our client files, wAcross ABACA's network Wwe implement a multi-level security system utilizing encrypted passwords, 128-bit and 256-bit SSL encryption and usersecurity certification protocols across ABACA's network . This enables us to ensure the complete privacy and confidentiality of our client files. Upon the completion of an engagementwork assignments and compliant with ABACA Terms and Conditions, all , data is fully purged from the system.
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Principle 8 We will be open about the procedures used to manage your personal information. The most up-to-date version of our privacy policy is available in its entirety at www.abacasolutions.com Principle 9 At their request, we will advise individuals of what personal information we have in our possession or control about them, what it is being used for, and to whom and why it has been disclosed. Clients have the right to review and obtain a copy of their personal information on record in our individual offices by contacting their account executive. Principle 10 Individuals may challenge our compliance with this Privacy Policy. ABACA will respond to individual complaints and questions relating to privacy. We will investigate and attempt to resolve all complaints and we will report our findings to the individual in most instances within thirty days.
Security Infrastructure
In delivering its professional services, relevant data Your client data is temporarily resides placed on a dedicated ABACA's server systems environment in Canada. Our (SaaS) as well as business-critical applications also reside within this Canadian network infrastructure. We leverage a highly robust wWide aArea nNetwork (WAN) infrastructure with redundant high-speed trans-oceanic links providing uninterrupted communications. Operating within a highly controlled systems environment, ABACAs offshore production facility and personnel deploys "thin-client" systems where in whichwhere only users and groups authenticated by their domain credentials are able to access designated applications and data files. At all times all data and information remains in Canada. All All communications are provisioned through a full-featured Canadian systems management console. We have a complete paperless environment, and - there is no access to printers, or removable media devices. ABACAs cloud-systems service provider applies implements complete redundancy procedures at the data- centeere. level and have the following certifications: Our hardware and processes incorporate state-of-the-art technology to maximize information security and client confidentiality.
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Our Commitment
We respect and protect the privacy and confidentiality of personal and business information that is entrusted to us in the course of rendering services to our clients. Our accountants are governed by rRules of pProfessional cConduct that have always and will continue to guarantee the privacy and confidentiality of your personal information.
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Vancouver I Calgary I Toronto