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EXECUTIVE SUMMARY
As per the curriculum of Bangalore University for the partial fulfillment of the Post Graduate of Master of Business Administration, I had undertaken an organization. I have undertaken the Internship study at SULFEX MATTRESS COMPANY, KANNUR. It is one of the major producers of mattresses and fibre in Kerala. For the project I was engaged as an Executive Trainee under the Production Department and had the access to meet the employees of various Departments for the considerable time duration which helped me to gain a deep insight about the type of work they do and study the function and of each department in the Organization. This report is an endeavor to cover the overall Organization Structure, Departments, Procedures, and Functions of the organization and also covers Industry Profile and Company profile with their Objective that the Company have. The report gives an inside view about Managerial Functions, Operative Functions towards the product and employee of the Organization. The report also features the SWOT analysis, Strength, weakness, Opportunity and Threat of the Organization in the present situation. The report is concluded with Findings and suggestions. As a result of the study, it has been able to get hands on experience of the work culture in the organization.
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INDUSTRY PROFILE
India is one of the largest producers of natural rubber in the world. Now the company occupies 4th place in the productivity of rubber. Thailand, Indonesia, Malaysia occupy the first three position on average productivity of around 16,630 kgs per hectare. India is the fourth largest consumer of rubber as concerned to china, USA and Japan. Mattresses are one of the most important and widely used products in the world. We spent a portion of our life for sleeping. So the mattress industry has a vital place in this universe. This industry has a vast domestic market, comparatively low capital outlay, easy production technique, high labor input and possible export market. Every people belong to different classes of economies and society is needed by this product, since they cannot afford to lose their sleep. Hence the mattress company has a wide acceptance among the customers. Kerala is the state where coir and natural rubber are abundantly available; hence this industry has wide scope. In this state, since coir and natural rubber act a major raw material for the production.
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History
In the Neolithic period, people began sleeping on primitive beds, the ones our parents evaded made with leaves and grass and wrapped in hides. Through not as comfy as the modern day mattress, these first beds where the better alternatives to sleep on the ground and huddling together with other pre historic humans for warmth, which might not have been as bed if pre historic humans were better looking.
Moving Up
Egyptian Pharaohs began sleeping in beds raised from the ground after discovering that sleeping in higher platforms was more beneficial. Soon everyone began to sleeping like an Egyptian and beds were raised off the grounds everywhere. The Greeks credited for making less about sleep and more about decor. They created ornate bedsteads, lasing them with hide strips and toping them with animal pets. Pillows, costly and gaudy became a symbol of status and typically those who were allowed to rest their heads, where above most others. Then enter who else the Romans. The Romans are credited with discovering the concept of water bed, when in Rome, a person would recline in cradle of warm water until they became drowsy. Once sleepiness set, they were lifted onto a mattress and rocked to sleep. Romans, because of this, probably took several naps a day. In the renaissance era, mattress were filled with pea shucks, straw or feathers and stuffed into cloth cases. They were then covered with velvets and silks. Then 16 th and 17th centuries saw mattress similar to the renaissance era, but out went the velvet and silk and in came the lattice work of rope. The term sleeps tight because the latticework needed regular tightening, was derived from this.
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If mattress could talk, they would probably say that the 18 th century belonged to them, but the industrial revolution hogged all their limelight. It was this era that mattresses take shape, form and become an integral part of a result life. They began stuffed with cotton or wool and since sliced bread, the box spring was introduced. After the box spring, the coil spring and the inner spring mattresses sprung up. With these so did mattresses as we now know them. Mattresses, as they are in present day have come a long way from animal skin and grasses of yore. Gaining in quality and comfort they are viewed less as beds more as vital part of life: a good mattress is essential to sleep function, a function that dictates a great deal of our health, and our lives. While the past saw mattresses made of leaves, perhaps the future will see them stuffed with clouds. In the mean time, natural latex, visco memory form and polyurethane are the best beds for the present comfort.
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the ground, on the stone, beds covered with animal skins while dreaming of touching the stars. In Scotland, primitive stone beds can be found in the Neolithic village of Scare Brae with its advanced stone astronomical calendar. The development of the first cotton a mattresses in the Mesopotamia, Egypt and Babylonia around 3000 BC brought with it a turning point in the mattresses evolution until the end of Antiquity around the year 529 AD with the Plunge into the dark ages In the Eastern Civilization of China and Japan the futon continued to evolve, as well as the tatmi, but the western culture seemed to be more interested in dry weeds, high, wool, feathers, and reeds until the beginning of the age of rebirth around 1432 AD, with the death of oan of Arc. He sacrifices in La Place Rouge in the city of Rouen, not only echoed through the Royal courts of France but carried with it the cry for an Age of Reason throughout the entire known world. The renaissance revived the passion for the comfort and the value of a good night sleep. The passion for dreaming and enlightenment that fuelled the renaissance, survived all the way up to the 19th century with such works of art as the hand covered beds in the fantasy castle Neueschwanstein in Bavaria. But insect and mite free mattresses as we know them today began to appear as yearly as the late 1700 with the first cast Iron beds, with cotton mattresses. The need for hygiene and comforts led to the invention of springs. NASA brought about the invention of memory form mattresses, which have form time again to be far more efficient than the conventional spring cotton design inherited from the industrial revolution. In a quickly globalizing world, this can be learned by getting a good rest. In the drawn of civilization, human kind first learned to value their sleep and look to the stars. During the middle ages western civilizations slowly began the rebirth of its dreams, until 1968 when the first man landed on the moon, and they became reality. Now, in a rational world of glass and plastic towers, the race for comfort and good nights sleep depends on the mattress we used to face, this basic human need.
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COMPANY PROFILE
Company Name: Place: Post: District: State: Phone: Fax: Website: Email: Sulfex Mattress Company Elemberapara Thaliparamba Pallivayal Kannur Kerala 670563 0497-2780747 0497-2780748 0497-2780848 www.sulfexmattress.com sulfexmattress@gmail.com SULFEX INDIA PVT LTD is a company founded in the year 1994, by Mr. MTP Muhammed Kunhi, a prominent NRI business personality with diverse interest in rubberized coir, ply woods and construction in India and trading activities in the middles east, Sulfex group is a fast growing entity, surging ahead with various business interests. Fuelled by an undying passion to pursue excellence on all fronts, Sulfex aim to create lasting value for customers across the world. Beginning as the manufacturers of exceptional quality rubberized coir mattresses, the Sulfex group has come a long way, today. Together to the state-of-the-art manufacturing plants, via Sulfex Fiber Products and Sulfex Mattress Company, strategically situated at Parassinikadavu and Thalpparamba, Kannur, Northern part of Kerala state, account for a mammoth 8000 metric tons annual production capacity (which means over 2000 mattresses per day)? Billed as having Indias second largest and most sophisticated plant capacity for rubberized coir mattresses as well as allied products like carpets under lies, packing pads and aircondition filters and companion products like pillows, cushions, bolsters and a range of door and
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bar mats. The high density rubberized coir bare blocks that we produce are highly recommended as top layer for spring mattress worldwide. The plant employ 400 highly skilled personnel directly and another 2000 indirectly. Credited with ISO 9001 and BIS certification, the plants follow all the globally accepted policies- from HACCP norms to environment care to the custom of never resorting to child labor to the last world. The raw materials are 100% natural coir fiber and rubber latex, fully replenish able resources. Harnessing its technological superiority, product excellence and care for environment, the company has created one of the best scientifically-baked rubberized coir mattress brands Sulfex. A brand, thats going places. Not only in India, but in highly discerning, value-conscious global markets as well. With a turn over thats rising past 400 billion in Indian currencies, the brand and the company are formidably hoisted to soar heir. To take a full advantage of future possibilities, the company is expanding its core competencies. Consolidating its strengths further from its stronghold, the state of Kerala. Through a wide network of over 2000 dealers, Sulfex is expanding its markets to the whole of South India, Goa, Maharashtra, Madhya Pradesh, Chathisgarh, Jharkhand, Orissa and West Bengal. Backed by a mammoth production capacity and proactive logistics capability, Sulfex is positioning itself as a frontline player in these areas. Besides, a fully dedicated marketing decision, with its base in Bangalore, the software heaven, the company is making strategic inroads in to more potential markets. While a full-fledged overseas marketing division based in Kannur, is tapping the export market potential. Sulfex mattresses and allied products like pillows, bolsters, cushions and mats are most selling amidst their segments, today. Thanks to the single minded dedication, behind. Sulfex mattresses are crafted precisely, as per customer preference. They provide a scientifically tested back support and smoothing comfort a sleeping body needs. In the entire segment, perhaps Sulfex is the only brand, which has struck the
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optimum price quality equation right. By providing more mattresses per mattress we ensure full value for money. The unique side blanketing, prevents sagging and keep dimensional stability intact, in spite of long use. For the critical tape-edging process the company relies on imported machinery and highly skilled manpower. Continues quality upkeep and an attention to detail ensure that each mattress provide maximum sleeping comfort and extra long life, the two critical benchmarks, for any mattress. Little surprise, many quality conscious clients less insist on Sulfex mattress. The directorate general of supplies and disposal, ministry of commerce and industry, Government of India, directorate general of quality assurance, ministry of defense, premium hostels, super specialty hospitals, internationally reputed pilgrim centers and the like. The numerous product excellence awards that have come Sulfex way are standing as glowing testimony to the brands superiority.
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Product quality and customers satisfaction are the priorities of the company always. Sulfex has a wide marketing network, which expands the whole South India, Goa, Maharashtra, Orissa and West Bengal. Sulfex has a marketing department situated in Bangalore.
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QUALITY CONTROL
To strive for excellence by 1. Supply quality products with high reliably at competitors price 2. Providing efficient and prompt after sales service 3. Achieving high degree of consumer satisfaction through continues better sales service 4. Minimizing cost of production while maintaining high quality and reliability
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C O N T A C T A D D R E S S O F T HE C O M P A N Y
Sulfex Mattress Company Elemberapara PO. Pallivayal Thaliparamba Kannur
Sulfex India Pvt. Ltd. Opp. Government Engineering College, Kannur Kerala 670563 Phone: 0497-2780747 0497-2780748 Fax: 0497-2780848 Website: w w w . s u l f e x m a t t r e s s . c o m Email: s u l f e x m a t t r e s s @ g m a i l . c o m
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SULFEX MOTTO
1. Our customer is the most important person in our premises. 2. Our employees are most workers are our asset. 3. We are treating our well wishers with dignity, respect and Care. 4. We are steered by the needs and requirements of our Customers and strive to exceed their expectations every time. 5. We are responsible to the community in which do businesses, building their skills and strength as we do our own. 6. We generate team spirit and encourage employee participation in the process improvement. 7. We never compromise the quality of our products 8. We search and innovate for ways to improve our skills to serve our customers better. 9. Above all, we never compromise our integrity.
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PRODUCT PROFILE
A front line manufacturer, with established core competencies, Sulfex consistently satisfies the comfort expectations of discerning customers across India. What make Sulfex special is the unique combination of the 100% natural coir and latex and the advanced manufacturing technology. Arrived upon, thanks to the companys insight into the Indian sleep habit and dedicated search efforts by health experts. This resulted I n the creation of scientifically correct mattress. This offers maximum comfort and right support for our body while we are fast sleep.
RANGE OF PRODUCTS
Sulfex Fiber Products are produced in to manufacturing units. The item produced are as follows:
Sulfex President
Sulfex President, Designed especially for the most luxurious experiences. Exuded elegance and indulgence every inch, Super thick, with rich rubber topping to sink in softly. Strong inner backing to help your body, retain the natural contours. A wide range to pick your right President.
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Sulfex Tranquil
This is a perfect hospital mattress. Designed and made carefully, taking into account the demanding needs of hospital wards and operating table. The unique combination of coir and latex helps patients relax in comfort. The high quality Rexine covering lends softness, and prevents any kind of moisture sleeping down to the insides, untreatable, easy to carry and foldable .
Pillows & Bolsters a range of exquisite pillows, cushions and bolsters, available in matching color and designs. When you choose the best mattress, complement them with the best Sulfex pillows, cushions and bolsters.
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Sulfex Excelsior
Sulfex Excelsior exquisite elegance takes the shape of mattress. You will admire the majestic quilting, and the superior quality of the cloth and the finest shades and designs. As for its comfort, you will sure surrender. The wide range offers you a lot indulge in.
Sulfex Fantasy Plus offers plush, but firm backing for your fun-filled indulgences. Yes, its the idea comfort that newly-weds yearn for. Its also the choice mattress for hoteliers to pumper their choicest guests, wide range to satisfy every taste.
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Sulfex Heritage
A top-of-the-line economy mattress offers you soft comfort and firm backing. Looks plus, luxury with superb furnishing, tape edging and trendy cover design. A rich collection of pastel floral, design to choose from.
Sulfex introduced a range of finely crafted mats, for entrances, kitchens & bathrooms. The Quick Dry bathroom mats have excellent moisture-absorption capacity, and dries well in normal room temperature. Easy to clean and lasts long.
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Following are the low cost mattress: Bed time Orchid Prince Wonder
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Executive Director Sales Department Manufacturing Department Furnishing Marketing Department Manager
Sales Manager
Sales Officer
Production Manager
Store In Charge
Furnishing in charge
Purchase Manager
Finance Manager
HR Manager
Store Manager
Supervisor
Assistant manager
Accounts Staff
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FUNCTIONAL DEPARTMENT
Sulfex mattress mainly having the following departments: 1. Production Department 2. Finance Department 3. Human Resource Department 4. Marketing Department 5. Maintenance Department 6. Dispatch Department 7. Storing Department
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PRODUCTION DEPARTMENT
Sulfex mattress is a manufacturing entity. They are prevailing 14 years in the field of mattress manufacturing and servicing. Without production these company cannot exist in the field. Production department is the very important function conducting section that is converting raw material in to finished and semi finished products. Main raw material used in mattress production is coir and latex(rubber). They mostly purchase these coir materials from Pollachi in Thamilnadu. The main reason for taking the coir in out of Kerala because the coir used in mattress need some flexibility, so it is the form of twisted. In Kerala this coir is did not product in that type and other factor is price of coir, it is less in out of Kerala. The latex is mostly purchased from Kasargod Society. Latex is mainly used for mattress flexibility. The quality of bed is mostly depends upon latex proportions. If the latex is used in high volume then the quality bed, quality will also be in high and vice versa. There are mainly three type of latex are available, they are CENSES LATEX, FIELD LATEX and CREAM LATEX. In production process the latex is not used in directly it will mix with some chemical like SULFER, NNO and ZINK OXIDE. The furnishing department they are used in many type of raw materials. Through furnishing department are HASSION CLOTH, EP SHEET and U FOAM.
No. of Workers
Total Workers: Permanent: Temporary: 200 50% 50%
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PRODUCTION PROCESS
The production process include mainly the following process, the process ar given below
1. WORK ORDER 2. WORK PLANNING 3. PRODUCTION PROGRAMMING 4. PRODUCTION PROCESS 1. Work Order
In this section the company collecting order for their product from the concerned parties those who needed Sulfex products. They mainly starting the production function only after getting the work order and constructing the products as per the terms and condition build between the company and the party.
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2. Work Planning
After receiving the work order they are going for the work planning. In which they focusing on what type of products they needed, and when the time period they placed, quality, price, etc
3. Production Programming
The production Programming is mainly conducting for systematically arranging the machineries, raw materials, man power resources and other related item for making the products.
4. Production Process
The production process mainly consisting the following process. It include
b. Rope Drying
Coir is the main raw material for mattress production. The coir is taken from coconut, coir is the form of rope. The rope includes some moisture, to remove this moisture the rope is put in to heating chamber.
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c. Untwisting Rope
After the drying process the rope is put in to untwisting machine. From the machine the rope are untwisted in to form of backed fiber. Then fiber put directly to the sizes machine.
d. Sheet Making
Through conveyer belt, fibers are spayed over the size machine, size is the sheet is adjusted in to the size machine. In this machine latex compound is sprayed at both inside of the fiber
e. Sheet Cutting
The long sheet comes from heating chamber is cut according to the size set in the machine. These sheets are move lift been the weighting machine. Here the weights of the mattress checked, every mattress should have some standard weight.
f. Pre-pressing
Sheet and piled up and using drum press machine. The sheet are compressed in a molt to attain the designed shape and mould is heated or 30-60 minutes in hot air about 100 degree cellcious care should be taken to avoid over curling. Compression moulds of the final products depend on the density, which is contracted by quality build in the mould. After pre-pressing both side of the sheet is sprayed with compound latex from sprat both. Spraying at this stage is done manually.
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g. Hydraulic Pressing
After the pre-pressing process the huffily finished product is put in to hydraulic pressing. Different sizes of shares are used for this process. Though the process the thickness of the mattress is made.
h. Vulcanization
It is the final treatment made in the bare. It is the process in which chemical react with rubber in rubberized coir. The process helps the mattress to get good resistant and compression modules and retain the shape permanently.
i. Size Cutting
In this stage the coir is cut according to the actual size of the mattress. The corner cutting is done manually. But it is done by corner cutting machine.
j. Side Walling
Sulfex is the only company providing the reinforcement through side walling. Side walling is the mattress more strength stuffiness. For this purpose sack and latex is used. Latex is rubbing over the size of the base and cut sack and sack is posted in all side of the bare. After this bare is once more passed for vulcanization.
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k. Pasting Furnishing
There is the last step in mattress manufacturing PU foam is passed on the top of the base. Commonly used PU foam bar 14 deity and 8 mm thickness then mattress is covered the machine used for covering is a tape edging machine. In this time corner label is pasted on the mattress.
l. Packing
Polythene cover is used for packing the mattress. It is mainly used for securing product from the dust and name is also printed on that cover.
5. Stock
In this section the finished and semi finished product items are dumping in warehouses and distribution has been conducting from there itself. In every production oriented firms have needed proper stock of item, it is a very essential. The stock maintenance is mainly for conducting easy delivering and proper time balance keeping purpose focused.
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Production manager
Production in Charge
Shift Supervisor
Shift Supervisor
Shift Supervisor
Shift Workers
Shift Workers
Shift Workers
Shift Workers
Shift Workers
Shift Workers
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FINANCE DEPARTMENT
Finance is the life blood of every organization without the finance its operations will not become practicable. Finance department carrying various functions like budget preparation etc..the main function of the finance department is to handle the fund in most profitable manner. In Sulfex Mattress Company they mostly using fund in the form of owned fund and bank assistance. Canara bank is the front assistance provider of Sulfex Mattress Company. The company speeded most of its bank fund for installing the machinerys. The company invested around 8 corers in the business. Other important function of this department is payment and receipts. In payment it include mainly the following items Salary Wages Commission Incentives Delivering charges Packing charges Advertisement Electricity charges Transportation charges
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1. Planning and allocating works to accounts staff 2. Verifying branch cash books. 3. Verifying branch debtor is statement 4. Verifying branch stock statement 5. Attending legal and department proceedings 6. Verifying Bank Reconciliation Statement 7. 8. 9. Secreting of Purchase bill, expense bill, etc.. Submitting periodical returns to PF, ESI, Sales Tax, Rubber board, etc.. Legal scrutiny
10. Monthly closing of accounts 11. Debt and credit notes preparation 12. Renewals of various licenses
CAPITAL STRUCTURE
Capital structure refers to the mix of long term source of funds such as long term debt, preference share capital and equity share capital. Sulfex has started with a capital contribution of Rs.3 corers. Capital is contributed by Directors and rest by term loan from banks. Sulfex has bankers like Canara Bank and Indian Overseas Bank.
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COSTING
Costing is the technique and process of ascertaining cost. To prepare a cost sheet for each of the Factory Manager or General Manager as per the costing procedure lay down by the company. The product pricing is based on the following:1. Raw material cost 2. Labor cost 3. Energy cost 4. Transportation cost 5. Discount 6. Advertisement
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AUDITING
The accounts of the company need to be audited compulsorily. The accounts are audited by Joseph & Joseph, Kannur. Sulfex do statutory audit, internal audit for ISO, concurrent audit & system audit. System audit is conducted by departmental head. Bank audit has also done in Sulfex & it was conducted by the concerned bank i.e., Canara Bank.
TAX STRUCTURE
The tax structure varies with the union budget. Sulfex has 3 type of tax structure as it is a company paying sales tax, purchase tax according to Kerala Government. Purchase tax is paid for latex and excise duty does not exist.
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WORKING CAPITAL
The company arise working capital from the following 1. Cash 2. Accounts receivable 3. Inventories 4. From the sales of by product
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Account Manager
Cashier
Accountant
Billing Staff
The Account Manager is the Head of Finance or Account Department. They have seven Account Officers under him. All financial decision is taken by Finance Department. Finance Officer has the top most authority in his department. Under the Finance Manager, Accounts manager comes. There are seven account officers working under Accounts Manager. These are clerks and cashier.
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General Manager
Personnel Manager
Financial manager
Factory Manager
Marketing Manager
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In Sulfex mattress company total more than 210 manpower requirement are existing in which 50% work force are been in the form of temporary and remaining 50% has been concede as permanent post.
UNIFORM
Company is providing uniform to all production employees. The color of the uniform is navy blue. For ladies it is sari and for gents it is shirt and pants.
TRADE UNION
Trade union is an inevitable part of the modern industrial set up. It is an association of workers formed to protect the individual interest. In Sulfex, at present there are three approved trade unions. They are: 1. INTUC 2. BMS 3. CITU
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MARKETING DEPARTMENT
The Sulfex mattress Co. having the distribution based marketing style. As per this system they are having in each district having one distributor and they deciding dealers. The Marketing Department of Sulfex India Pvt. Ltd. Is undertaken by the fully fledged marketing department in Bangalore. Sulfex also has addicted overseas marketing division based in Kannur for tapping the export marketing potentials. A part from gathering marketing information and monitoring the supply chain system, this division is also responsible for nurturing and sustaining excellent customer relations. Marketing department is responsible for the achievement of target fixed for the division. In Sulfex Mr. MK. Padmanabhan is the Head of the Marketing Department. Sulfex has its area sales office in India. Each area Sales Office has an Area Sales Manager under him comes the sales officer. Under sales officer come sales executive.
Marketing Department is headed by Marketing Manager. He is responsible for the achievement of the target for the division. The company will provide target offer to the distributors. Sulfex has 11 area sales offices all over India. The company usually provides the dealers or distributors, a sales promotion based on their sales volume. Such as monthly sales over 10 lakh is offered promotional gift. Over 15 lakh the company offer one Refrigerator. Over twenty lakhs a Motor Bike offered. The Company also provides regular or festival offer towards customer. It may be pillows, mats, etc..
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marketing
Marketing Manager
Area Manager
Area Manager
Marketing Executives
Marketing executives
Marketing executives
Marketing executives
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MARKETING MIX
Marketing mix is a combination of elements that area used by the marketer to bridge the gap between the company and the market. Marketing mix is the combination of various elements namely: Product Price Place Promotion These are 4 Ps of marketing. Other than this Sulfex also cocedering the following elements in the marketing mix, that is Quality Appearance Service
PRODUCT MIX
Product is a bundle of physical service and symbolic attributes. Product consist of a bundle of utilities involving various products features and accompanying service. Sulfex produces various types of mattress, pillows, cushions, etc..as per the customers needs. After identifying customer needs they decide the type, shape, design, size of mattress includes plain floral, spotted and abstract design Sulfex mattresses are available in various types to suit the lifestyles and budgets they are:-
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Sulfex President Sulfex Fantasy Plus Sulfex Heritage Sulfex Excelsior Sulfex Tranquil
These are always they providing in highly preserved category of item and also it having a good quality promising and also warranty providing category of bed items. Other than this they introducing low price based, it include the following: Magic Magic Plus Orchid Bed Time
Sulfex also provides a range of exquisite pillows, cushions, bolsters that are available in matching color and designs.
PRICE MIX
Pricing has an important bearing on the competitive position of the product. It is a major determinant of its sales volume and market. The pricing include policy regarding the pricing, discount, include concession, etc while determining the price of mattresses the Sulfex Company consider various factors such as cost of production, cost of distribution, profit, etc
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Payment terms: 1. Advance payment 2. Cash in carry 3. Credit 4. CODO bank loan
PROMOTION MIX
Promotion consists of all activities aimed at including and motivating customers to buy the product. There are many alternative determines the success of marketing efforts. It mainly consisting:-
a. SALES PROMOTION
Sales promotion refers to the provision for a limited period of time of special buying incentives. Sulfex is using short term tools to stimulate immediate increase in demand. Sulfex applies various kinds of sales promotion activities. Customer Promotion Dealer Promotion Exhibition Trade promotion
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c. ADVERTISING
Advertising is any paid form of non personal presentation and promotion of goods, services or ideas by an indentified sponsor. Because of stringent and aggressive marketing efforts from the part of competition. Sulfex Company is forced to enter in to aggressive advertisement. An advertising agency named TKC; Kannur is authorized on contract basis. Now Sulfex is advertising the products through the following Medias of advertisement. The famous music artist Balabasker is representing Brand Ambassador of Sulfex India Pvt. Ltd. Main advertising medias are: News Paper Magazines and Journal Wall Painting Display Board
PLACE MIX
Place mix or physical distribution is the delivery of products at the right time and at the right place. Physical distribution is a broad range activities concerned with efficient movement of finished goods from the end of the product line to the customers. The company having wide area of marketing in India likes Kerala, Chennai, Karnataka, Poona, Andhra Pradesh and Maharashtra, etc.in India. Sulfex also having good exporting activities mainly they exporting to Australia, Japan, Mali, Saudi Arabia, etc
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TRANSPORTATION
In Sulfex transportation system is very efficient, economic, reliable, meeting customer needs in timely manner and also has capacity of meeting emergency, specula needs, etc In Sulfex Marketing Manager who give direct responsibility to the go down in charge officer and warehouse officer handle the job of transportation. The company is mostly depending up on road transportation by using truck. They having transportation around India like Kerala, Chennai, Karnataka, etc..
CHANNELS OF DISTRIBUTION
Channels of distribution are the part of network or pipeline through which the product is made available to the consumer is thus providing time and place utility. Channel of distribution of Sulfex is through exclusive dealer as well as throughdeports. Sulfex has deports throughout India. The section of dealer or distributor is the responsibility of the Marketing Manager.
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MANUFACTURER
DISTRIBUTOR
DEALERS
CUSTOMERS
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MAINTENANCE DEPARTMENT
Maintenance department is always being an unavoidable department section in production oriented firms. Sulfex also having maintenance department in their operation unit. The main reason for implementing maintenance departments, it will help to keep machinery, plant and other facility in working condition and it help to maintain quality quantity and cost of standards. The main objective of maintenance department is to keep all machinery in properly in working manner and maintain appropriate preventive mechanisms to protect the equipment from damages and conducting required maintenance for it.
PLANT IN CHARGE
MECHANICAL SUPERVISERS
ELECTRICAL SUPERVISERS
TECHNICAL STAFF
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SWOT ANALYSIS
Harmful Helpful
WEEKNESSES
STRENGTHS
Internal
THREATS
OPPORTUNITIES
External
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SWOT ANALYSIS
STRENGTHS
The company has an able and dedicated work force. Good relationship between employer and employees Efficient workers The product enjoys a high market share in Kerala The good and established brand image
WEAKNESSES
Lack of flexibility in taking decisions Lack of provision of flexibilities for career development High price for the product Company cant directly approach dealers, because there is distributers for each districts
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OPPORTUNITIES
Maximum utilization of work force efficiency Higher performance due to increasing capacity Efficient and well connected transportation system Increasing no. of marketing outlets in the new cities Expanding market, by the way of increased advertisement Increase customer and dealers satisfaction by increased customer care activities
THREATS
Day to day increasing price of Latex is one of the threat facing by the company Tax policy of the state government is one another threat, because local competitors are banking form taxes Threat from competitors and at the same time some of the customers have been able to gain ground even in remote rural area
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FINDINGS
1. Sulfex is the leading mattress manufacturer in India 2. Low range of training system 3. All the products are standardized in Sulfex 4. Good remuneration facility 5. They having one of largest plant location in India particularly for rubberized mattress manufacturing 6. They highly used most technical machine 7. Dedicated workers are the strength of Sulfex 8. Company utilizes recycled products for the manufacturing of pillows, etc 9. There is no transportation facility for employees
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SUGGESTIONS
1. The company should focus more on the advertisement through TV. Internet, etc..to improve their business all over the world 2. Sulfex must need to improve their training system 3. Standardized product should promote export to other countries 4. Workers remuneration should change in according to circumstance 5. Using new technical machines helps to produce better quality products 6. To purchase coir from Kerala 7. The company should increase the channel of distribution. So that the customer will get the product when even required 8. Company should increase the number of dealers 9. Company should provide transportation facility to the workers
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An Organization Study On
CONCLUTIONS
Sulfex mattress company is one of the toppest mattress company in Kerala. They produce high quality mattress. Sulfex Mattress Company growing day by day is an inspiration for other mattress. Sulfex have a good reputation in all its area of operation. It has a well strong set unprofessional management. The companys performance during the recent years was very good as compared to other coir mattress company. There was high productive workforce which helps the company to maintain its quality. The company is always focus on QCD that is Quality, Cost and Delivery which helps to earn profit and satisfies the customers. The hard work of Mr. Muhammad Kunhi has helped the company to reach its higher stage. Through their efforts and quality of products the company gained a good reputation. The company that runs for a long period is known as successful company, so Sulfex Mattress Company is successful company.
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An Organization Study On
BIBILIOGRAPHY
Company website: www.sulfexmattress.com Other websites Company Broachers & guide Marketing Management of Philip Kotler Personal and Human Resources Management of K Aswathappa
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