ChapterNews
IN THIS ISSUE President’s Report
President’s Report
Much Ado ..................................1
Polls Open in May–
Don’t Forget...............................6
Knowledge Services-KD/KS ..........7
Message of Appreciation...............9
Members in the News....................9
Web Resources – Venture
Capital & Private Equity Info ....10
Growing an ejournal Collection
at the Bronx Zoo Library .........11
Web Information ..........................14
SPECIAL SUPPLEMENT
Career Day 2002..........................15
The Interviewing Process.............16
Resume Template .......................17
Student Guide 2002-2003 ...........18
Chapter Officers ..........................19
ADVERTISERSR
Dialog.............................................5
EBSCO...........................................6
Heller and Associates ....................4
InfoCurrent.....................................9
James Lafferty Associates...........14
Library Co-Op ................................3
NKR Associates .............................7
Pro Libra ........................................8
Wontawk........................................6
ChapterNews
Volume 74, #3 Spring 2002
Much Ado
Marty Cullen, President
ince our last ChapterNews there has been a bevy of activity in SLA Land.
S Roberta Schaefer, our Executive Director, has resigned after five months
into her tenure. The SLA Winter Meeting could have been called Wrestle-
mania or Bylaws...Smylaws. The Association is most definitely at a crossroads.
First of all, Roberta’s departure was a shock and a surprise and she will be missed
dearly. However, we will go on. SLA is not the only Library Association looking
for a Director. Both the American Libraries Association and the American Asso-
ciation of Law Libraries have searches for Directors.
Secondly, new bylaws recommendations came out in January while many of us
were on our way to Chicago for the Winter meeting. The Bylaws Task Force,
formed by the Board of Directors of SLA, has recommended that major revi-
sions be made to the Association’s bylaws.
The Board met on March 22 to further review and revise the proposed bylaw
changes. The Board is also proposing Guidelines that would implement the
changes, and in some cases, replace the bylaws altogether. The changes will
make the bylaws compliant with New York law (SLA is incorporated in the
state of New York). Review the current bylaws and proposed changes at
www.sla.org/content/SLA/Structure/recbylaws/httpwww6596.cfm.
As you read a summary of the bylaws below, remember one thing. These were
only recommendations and all this must come to a vote. They are not set in
stone and the Board realized this as they went into their meeting on March 22.
Below, Lee Weinberger, Insurance and Employee Benefits Division Chair-Elect,
has provided a great summary of the most discussed bylaws.
1. Board of Directors
The new bylaws would reduce the size of the Board from 14 members to a
minimum of 6; from this group the board would elect officers—a president,
vice president, secretary and treasurer. The president would then appoint
liaisons to the Chapter and Division Cabinets. The bylaws would give the Board
the authority to determine the composition, election term and qualifications of
the board members and set the frequency of board meetings. The last (January
2002) draft of the Guidelines calls for Directors’ terms to be three years, and
the Board to meet a minimum of two times per year. Currently, the Board meets
four times a year. Stated plans are for 12 Directors, but this is not spelled out in
the Guidelines.
These changes remove direct election of officers from the membership, and
replace Chapter and Division cabinet chairs and chair-elects with liaisons. There
seems to be a strong sentiment in SLA for direct election of the officers by the
membership. Chapter and Division leaders also voiced a belief that the Chair
(Continues on page 2)
1 Vol. 74, #3 Spring 2002
 (Continued from page 1)
ChapterNews and Chair-elect positions give the Chapters and Divi-
New York Chapter sions a stronger voice at the board level. Arguments in
favor of the change say that it allows the Board to best
Special Libraries Association use the skills and talents of the board members and
Spring Vol. 74, No. 3 allows for greater flexibility. Chapter and Division
cabinets would also elect their own chairs.
PUBLICATION SCHEDULE
2. Membership
ChapterNews, the bulletin of the New York Chapter of the The new bylaws remove the membership categories and
Special Libraries Association, is published four times a year. place them in the Guidelines. The membership require-
ments and categories would be determined by the Board.
Deadlines for submitting materials:
The draft version of the Guidelines identifies the follow-
ing categories: member, student member, sustaining
Fall issue ....................August 15 member, honorary member and virtual member.
Winter issue...............November 15
Virtual membership would be limited to people outside
Spring issue................February 15 North America and would include electronic access to
Summer issue.............May 15 publications and the ‘members only’ area of the SLA
website. Virtual members do not affiliate with Chapters
or Divisions and cannot hold office.
Submit all material to: There are some concerns that this new membership cat-
Thomas Pellizzi egory would discourage international members from
Interim ChapterNews Editor being regular members of SLA. This would, in turn,
e-mail: thomas.pellizzi@infospace-consultants.com dilute the diversity of SLA and the Divisions. Does Divi-
sion membership add value for international members?
If the virtual member category is a valued option, why is
Submissions: Articles on topics of general interest to infor-
it not offered to North American members? The prima-
mation professionals and the New York Chapter are welcome.
ry argument in favor of the virtual member option is that
Authors can send submissions via e-mail as text file or MS
it creates a new membership category that would be
Word for Windows attachments, or with article in the body of
more affordable to international members. The cost of
the e-mail. Please use single-line spacing, Courier font, with
virtual membership relative to dues paid by regular
minimal use of boldface and italics. Include a byline with your
members is not spelled out in the draft Guidelines.
full name and place of work.
Other membership changes include the extension of stu-
dent membership to seven years, elimination of the asso-
ADVERTISING inquiries should be addressed to: ciate member category, and the merger of the retired and
Laura Kapnick, CBS NEWS 45-year member categories. The new bylaws also create
524 West 57th Street a provision to suspend or terminate a member.
New York, NY 10019-2985
Telephone: (212) 975-2917 or 3. Dues
E-mail: laurak@cbsnews.com Under the new bylaws, the Board will have the authority
to set membership dues. This is the current practice in
most professional organizations. Currently, the SLA
Special Libraries Association assumes no responsibility for the
dues ($125/year) are at the low end compared to other
statements and opinions advanced by contributors to the Associa-
information and business professional organizations.
tion’s publications. Editorial views do not necessarily represent the
Dues in ARMA, AALL, MLA, ASTD and APS range
official position of Special Libraries Association. Acceptance of
from $135 to $168 annually. The draft Guidelines do not
an advertisement does not imply endorsement of the product by
include any provisions for membership input into dues
Special Libraries Association.
decisions, nor do they specify a dues structure for the
various membership groups.
CHAPTERNEWS STAFF
Director of Publications Thomas Pellizzi 4. Quorums and Majorities
Interim ChapterNews Editor Thomas Pellizzi Several provisions in the new bylaws make changes to
Advertising Manager Laura Kapnick what constitutes a quorum or a majority. The member-
Webmaster Konrad Will ship quorum would change from a minimum of 100
(Continues on page 4)

ChapterNews 2 Vol. 74, #3 Spring 2002

ChapterNews 3 Vol. 74, #3 Spring 2002
 (Continued from page 2)

voting members to 10% of the voting members. Voting 6. Bylaw Guidelines

members could be represented in person or by proxy.
Action by ballot would be changed from the current
standard of 2/3rds of the voting membership to a simple
majority. Currently, New York law requires a mail ballot,
but the new bylaws would allow for voting by any means
that conform to the statute. This change may allow for
electronic voting in the future.
The bylaws could also be amended, altered or repealed
by a majority of voting members.
5. Proxies
Members would be permitted to vote by proxy under the
new bylaws. These proxies would be executed in writing
or assigned to a duly authorized representative. The pur-
pose of proxy voting is to give members who don’t attend
annual conferences a voice in SLA governance. Proxy
votes would count as part of a quorum and that may
make the 10% quorum provision seem unreasonably
small. Another concern is that proxy-voting procedures
are not spelled out in bylaws or Guidelines.
Some concerns have been raised about the proposed
Guidelines document. The document seems to be more
of a work in progress than a complete procedures manual.
The bylaw revisions also remove nine Articles from the
bylaws and place them in the Guidelines. These sections
include: Nominations and Elections; Chapter Cabinet;
Division Cabinet; Chapters; Divisions; Caucuses; Com-
mittees; Association Office; Association Affiliation and
Representation. A tenth Article, Publications, is removed
from the bylaws, but is not added to the Guidelines.
The Guidelines leave many of the details up to the dis-
cretion of the Board and do not spell out any provisions
for how issues such as dues or publications will be han-
dled. A procedure to revise the Guidelines is also absent–
after the Guidelines are initially adopted, any future
changes will be decided by the Board.
The stated purpose of the new bylaws and Guidelines
is to shift SLA from a constituency-based Board to a
vision-based Board, and to make SLA more nimble and
responsive to the needs of members. To accomplish these
goals, the new bylaws hand over much of the decision-
making authority to the Board. It is up to each member
of SLA to decide if these changes will indeed accomplish
the stated objectives.

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ChapterNews 4 Vol. 74, #3 Spring 2002

ChapterNews 5 Vol. 74, #3 Spring 2002
Polls Open in May...
Don’t forget to Vote!
Sandra Kitt,
Richard S. Perkin Collection
American Museum of Natural History
istory has show recently that Presidential elections,

H indeed…MOST elections, can’t be discussed ratio-

nally in polite company. Efforts produce two reac-
tions: rabid disgust, or catatonia. Oh...there is a third:
complete denial that anyone discussing election outcomes
actually voted for the winner. Controversy and acrimony
aside, voting for officials to run our organizations, country,
etc., remains an essential part of the American process,
and effectively involves each of us in that process. This is
important stuff! Well, now that the national elections are
over, members of the New York Chapter of SLA can get
geared up for our chapter elections.
This year’s Nominating Chair, Sandra Kitt, and her com-
mittee, consisting of Donna Abbaticchio and Andrew
Berner, have completed a slate for the May elections that
should, hopefully, make voting easy for everyone.
This year’s candidates are:
President Leslie Slocum
Director of Finance Lilleth Newby
Professional Development Steve Johnson
Secretary Michele Moriya
Leslie Slocum, Director of the British Information
Services Library, is a long standing active member of the
Chapter, who has served on the Executive Board of several
past Presidents in a number of positions, including Publi-
cations Director.
Lilleth Newby, Director of the HIV Resource Library for
the NY Department of Health, has also served on the
Advisory Council and the Outreach Committee.
Steve Johnson, Director of the Library for the Wildlife
Conservation Society, is currently on the Executive Board,
and has held several positions on the Advisory Council,
including two terms managing the Chapter’s Discussion
List.
Michelle Moriya, until the recent events of September
11th, was with Nomura Securities International. For two
terms Michelle was the Downtown Luncheon Chair.
All of the nominees, collectively, have served the New
York Chapter for nearly fifteen years! This certainly
speaks to their dedication to, and belief in, what the
Chapter offers its members.
Notices will go out in April announcing the date, time and
place of the Annual Meeting and the Chapter elections.
Mark your calendars, and make it your business to come
out and support the candidates for the 2002-2003 year!

ChapterNews 6 Vol. 74, #3 Spring 2002

Knowledge Services
KD/KS = Collaboration + Learning
(of course) + Teaching)
Guy St. Clair
n any organization, the knowledge services focus builds
I on Knowledge Development/Knowledge Sharing
(which I generally describe with the acronym,
“KD/KS”). When information management, knowledge
management, and strategic (performance-centered) learn-
ing are linked, you have a win-win situation, and it’s one
I’m describing often these days. When I talk to people
about information delivery, I strongly advocate the con-
vergence of these three disciplines simply because, when
they are converged, all information stakeholders benefit.
Let me tell you what I mean. First of all, information
management is a given. As I’m often saying, we’ve been
successful—we librarians and the scientists who work on
these things—in setting up information management
platforms that (for the most part) work to our and our
customers’ satisfaction. Oh, we’re tweaking here and
there, and yes, the scientists will continually be improving
on what we’ve got, but for the most part, we have a pretty
good handle on how to manage the information itself.
And we’re learning knowledge management by the
bushel baskets full. If you don’t believe me, take a look at
any of the conference invitations you’ve been deluged
with over the past couple of months. Everywhere we
turn, someone (including me, I’ll admit) is talking about
the value of KM. Obviously (and I’m serious about this—
this is not a joke), the successful mastery of KM as a
management practice positions us specialist librarians for
leadership roles in our organizations. For most of us,
KM is here to stay and we welcome the more collabora-
tive environment that provides the framework for suc-
cessful KM. Such a combination is bound to result in
better service delivery for our customers.
But there’s more, isn’t there? Information management
and knowledge management are important elements in
the organizational information delivery scheme, but
we’re missing something when we relegate them to
stand-alone functions. They really go to work for us
when we combine them with strategic learning. When
that happens, the organization takes on a new spirit, a
new way of doing things (and, not coincidentally, a new
approach to accomplishing the organizational mission).
Strategic, performance-centered learning—when linked
with information management and knowledge manage-
ment—provides service delivery that goes beyond any-
thing any one of these functions can provide alone.
ChapterNews
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Get to know Davida Scharf,
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For most specialist librarians, what we want to achieve in
our organizations is some level of service delivery in which
our customers are more-or-less transformed through their
interactions with us (if you’ll excuse the almost pompous
phraseology). Of course we want them to get the informa-
tion they’ve come to us for (that’s why we’re good at infor-
mation management), and we want them to be able to use
it to accomplish whatever they’ve set out to accomplish
(and that’s where our knowledge management skills come
into play). But we want them to go further with it. We
want them to take the knowledge they develop from that
information and, when appropriate, share it so that others
will use it as well, so that the organization can benefit from
its being used to accomplish its first use and, at the same
time, use it to create new knowledge. And that’s where
collaboration, learning, and teaching come in. They’re the
tools that enable us to arrive at KD/KS.
I like to think of KD/KS as a framework for professional
learning, a framework that leads to excellence in knowl-
edge services delivery and one that embodies the highest
objectives of knowledge management, organizational
learning, and organizational teaching. KD/KS builds on
the assumption that all stakeholders in the information/
knowledge services delivery process accept their leader-
ship responsibility to develop, to learn, and to share tacit,
(Continues on page 8)
7 Vol. 74, #3 Spring 2002
 (Continues from page 7)
explicit, and cultural knowledge within the enterprise. Of
course KD/KS exists for the benefit of the organizational
enterprise with which the stakeholders are affiliated, and
which provides support for their knowledge development
and knowledge sharing endeavors, and for their contin-
ued growth and development. But it also exists to bring a
new, holistic focus to information and knowledge trans-
fer. The new knowledge services profession is being built
on KD/DS.
We get to knowledge development and knowledge sharing
through collaboration, learning and teaching. Collabora-
tion as a management approach has not been particularly
popular—at least until the last few years—probably
because those in leadership positions found it difficult to
give up their authority for more collaborative arrange-
ments. Of course there have been plenty of attempts to
move into a less “structured” management focus but by
and large, moving to a collaborative management plan has
not met with great success in many enterprises, particular-
ly those in which specialist librarians are employed.
That picture is changing now, thanks to the work of peo-
ple like Edward Marshall, whose prediction of just seven
years ago is meeting with noticeable success. In 1995, www.prolibra.com
Marshall wrote, “Collaboration is the premier candidate
to replace hierarchy as the organizing principle for lead-
ing and managing the 21st-century workplace.” I would “Teaching organizations share with learning organizations
contend that the growth of the collaborative workplace is the goal that everyone continually acquire new knowledge
a direct result of such influences as the learning organiza- and skills.” To that Tichy and Cohen add the more critical
tion and, little noticed, the teaching organization. The goal that everyone pass their learning on to others.
three of them, taken together, provide a useful way to Well of course. We specialist librarians could have told
approach knowledge development and knowledge sharing. them that. And now that our earlier attention to both
Obviously we don’t have to say much here about the learning and teaching, combined with our own natural
learning organization. Peter Senge says it best, and cer- willingness for collaboration, is being mainstreamed, it is
tainly we specialist librarians have taken to his ideas with only a matter of time (probably very little time) before
great enthusiasm. Senge’s “component technologies” the work we do as knowledge services professionals will
(systems thinking, personal mastery, mental models, play an even larger role in successful information and
shared visions, and team learning) resonate strongly knowledge transfer in the organizations where we work.
among specialist librarians and, I dare say, will continue It is an ambition to be eagerly realized.
to do so long after we’ve lost all the other descriptors and References
are known simply as “knowledge services professionals.” Marshall, Edward M. Transforming the way we work: the
These “dimensions” are too key, too critical to our con- power of the collaborative workplace. (New York: American
cepts of service delivery, and if we are going to continue Management Association, 1995)
to be successful as information/knowledge practitioners, Senge, Peter. The Fifth Discipline: The Art and Practice of
we’ll continue to use—and develop—Senge’s five disci- the Learning Organization. (New York: Currency
plines. Our organizations can learn, and we with them. Doubleday, 1990)
For successful specialist librarians, though, it doesn’t stop Tichy, Noel M., and Eli Cohen. “The Teaching Organization.”
with learning. We’ve known this all along, but not too Training and Development 52 (7), July 1998
many years ago, Noel Tichy and Eli Cohen came forward Guy St. Clair is Consulting Specialist, Knowledge Manage-
with their concept of “the teaching organization,” arguing ment and Learning, SMR International, New York, NY.
that while learning is a necessary competency, it’s not suffi- A past president of the Special Libraries Association and
cient to assure success. And the establishment of teaching of the New York Chapter, St. Clair actively solicits readers’
organizations is a natural next step since, as they put it, responses to this column. He can be reached at
GuyStClair@cs.com.

ChapterNews 8 Vol. 74, #3 Spring 2002

Message of Appreciation
Carol Ginsburg and family deeply appreciate the kind-
ness and thoughtfulness of so many of you in the New
York Chapter family, both librarians and vendors. Your
warmth and caring meant a lot to us. Our loss will always
be felt in our hearts, but your support helps mitigate
some of the pain.
Members in the News
Marty Cullen, Vice President at Lehman Brothers
and Chapter President, appeared on the cover of the
November 15th issue of Library Journal.
Marty was interviewed by Susan DiMattia for the
article entitled “Planning for Continuity–Emerging
from September 11th”.
Marty is a faculty member for the Practising Law Insti-
tute and is doing a program for them on Wednesday,
April 10th. The program, on library management, is
called “Performance, Pay and Advancement: How to
Motivate Your Staff”.
Special congratulations
to the following award winners:
Nettie Seabury, Director of the Minority Business Infor-
mation Center at the National Minority Supplier Devel-
opment Council in New York City, has been chosen to
receive the SLA Rose L. Vormelker Award at the Annual
SLA Conference in June. The co-recipient for this award
is Billie Connor Dominguez, LA Public Library. This
award is given in recognition of exceptional services to
the profession of special librarianship in the area of men-
toring students and/or practicing professionals in the
field.
Nettie was also this year’s recipient of the University of
Maryland’s College of Information Studies’ Partridge
Award (i.e., the James Partridge Outstanding African
American Information Professional Award). The award
was given on February 26th. The Award committee cited
her energy, innovation, leadership, effectiveness in fur-
thering professional practices, and tireless role in men-
toring and developing leadership skills in others.
Tom Fearon, Library Director at Lehman Brothers, has
been chosen to receive the Factiva Leadership Award at
the Annual SLA Conference in June. Tom will be recog-
nized for his leadership, work ethic and dedication to
advancing the information profession. This award is
based on the acclaimed “Competencies for Special Librari-
ans of the 21st Century” which can be seen on SLA’s web-
site (www.sla.org).
ChapterNews
Carol Ginsburg, Managing Director and Global Head of
Business Information Services at Deutsche Bank AG, will
receive the SLA President’s Award at the Annual Confer-
ence in June. As Chair of SLA’s Branding Task Force,
Carol will receive this award along with the other Chairs
of the Task Forces. This award recognizes each recipi-
ent’s commitment to the development to the Association
as the premier organization for information professionals.
Suzan Lee, Senior Researcher, UBS Warburg LLC, has
been chosen to receive the SLA Diversity Leadership
Development Award, which recognizes individuals from
multi-cultural backgrounds who display excellent leader-
ship abilities in the profession, and who demonstrate the
willingness to develop and strive for leadership opportu-
nities within the Association. The co-recipient of this
award is Jeffrey Mah, Chief Librarian, Bechtel Corpora-
tion, San Francisco. The recipients will each receive a
$1,000 stipend for use in attending the Annual Conference.
If you would like to contribute an item to the Members in the
News column, please send an email to:
thomas.pellizzi@infospace-consultants.com
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9 Vol. 74, #3 Spring 2002
Web Resources Trade Associations
■ National Venture Capital Association
http://www.nvca.com/
Venture Capital And Private
■ European Private Equity and Venture Capital Association
Equity Information http://www.evca.com/
by Mindy Samitt ■ National Business Incubation Association
This short guide to information sources on Venture Cap- http://www.nbia.org/
ital and Private Equity has been compiled by new chapter ■ Private Equity Network
member, Mindy Samitt. Until recently, Mindy worked http://www.nvst.com/pnvhome.asp
for GE Capital Equity in Stamford; previously she ■ The Angel Society
worked for PriceWaterhouseCoopers and, prior to that http://www.angelsociety.com/
merger, Coopers & Lybrand LLP. Mindy may be
contacted at mindysamitt@aol.com Databases/Statistics
■ Venture Economics
Publications/Newsletters/Online News/Directories http://www.ventureeconomics.com/
■ Venturewire ■ PricewaterhouseCoopers MoneyTree
http://www.venturewire.com/ http://www.pwcmoneytree.com/
■ Asset Alternatives ■ VentureOne
http://www.assetnews.com/ http://www.ventureone.com/
■ Private Equity Week ■ Portfolio Management Data
http://www.privateequityweek.com/ http://www.pmdzone.com/
■ Venture Capital Journal ■ 3i Global Private Equity Report
http://www.venturecapitaljournal.net/ http://www.3ius.com/essentialreading/themarket/gpe2001/
■ Buyouts Newsletter
Rankings
http://www.buyoutsnewsletter.com/
■ European Venture Capital Journal ■ Red Herring
http://www.evcj.com/ The Top 25 VC Firms, June 2001
■ Private Equity Analyst ■ Forbes
http://www.assetnews.com/products/news/pea.htm Money Magnets (ranking of venture capital firms), May
2000
■ Latin American Private Equity Analyst
http://www.assetnews.com/products/news/lapea.htm Compensation Reviews
■ The Corporate Venturing Report ■ Venture Capital Journal
http://www.assetnews.com/products/news/cvr.htm Published in the November issues for 1999, 2000
■ Venture Capital & Health Care & 2001
http://www.assetnews.com/products/news/vchc.htm ■ The Industry Standard
■ VC Buzz “No Pain for Bosses” (executives at venture-backed
http://www.vcbuzz.com/new/vc.cgi companies), March 5, 2001
■ Galante’s Venture Capital & Private Equity Directory ■ VentureOne
http://www.assetnews.com/products/dir/galante.htm Offers CompensationPro for privately held companies
http://www.ventureone.com/
■ Corporate Venturing Directory and Yearbook
http://www.assetnews.com/products/dir/cv.htm ■ PricewaterhouseCoopers
Survey: Private Equity Begins to Mimic Corporate
■ Venture Capital & Health Care Directory & Yearbook
America’s Approach to Equity Compensation
http://www.assetnews.com/products/dir/vchcdir.htm
http://www.pwcglobal.com/extweb/ncpressrelease.nsf/
docid/6ABC13D8C236244585256AC500518E87
■ 1999 Compensation Survey for Canadian Venture-
Backed Technology Companies
http://www.pwcglobal.com/extweb/ncsurvres.nsf/
DocID/9CF36CD467ADE7DF85256918004C0AB7

ChapterNews 10 Vol. 74, #3 Spring 2002

Growing an ejournal
Collection at the Bronx
Zoo Library
by Steve Johnson
n March 2002, the Bronx Zoo Library doubled the
I
number of ejournals accessible via www.wcsonly.org,
the staff only intranet of the Wildlife Conservation
Society. The collection increased from 38 to 78 titles
through a subscription access to the BioOne collection of
forty journals in biology, natural history, and related
fields. Two years ago the ejournal collection barely exist-
ed. This note describes how the Bronx Zoo Library got
involved with ejournals and what we are doing to man-
age, publicize, and grow the collection.
Planning for our ejournal collection began in calendar
1999 with the assistance of Ebsco, the Bronx Zoo’s long
time journal vendor. Ebsco staff reviewed the zoo
library’s print subscriptions and identified titles for which
inexpensive or free ejournal versions were available
through Ebsco Online, Ebsco’s ejournal portal. Ebsco
staff also visited the zoo library to demonstrate how to
access and manage the virtual collection. The Bronx Zoo
Library ejournal collection began with a dozen titles in
the spring of 2000, including key titles for our organiza-
tion such as Conservation Biology and Zoo Biology.
Of the titles in the Ebsco collection, half were hosted on
the Ebsco Online website. Individual publishers hosted
the others. Titles in each category required a mix of
paper and click-through license agreements. Ebsco, and
each of the publishers who hosted ejournals on their own
websites, also required individual notification of the IP
address range of the WCS intranet.
Library staff supplemented the Ebsco Online titles by
identifying additional ejournals freely available on the
internet. Some of these titles, such as International Zoo
News and the Laboratory Primate Newsletter, were
already in our print collection. Others, such as Contem-
porary Herpetology and Conservation Ecology, were entire-
ly new, web only, peer reviewed publications. Most of
these titles were identified in issue-by-issue scans of con-
tents pages aimed at harvesting internet addresses (urls)
of serials offering less than full text access (tables of con-
tents, instructions to authors, etc.)
For each of these titles, regardless of whether we
accessed them via Ebsco or a publisher’s site, we added
title specific urls to the 856$u fields of the records in our
online catalog. This step enabled linking and launching
to websites from the library’s online public access cata-
log. Storing the url information in a database eased the
repeated updating and production of lists of ejournals
ChapterNews
and urls for dissemination in individual e-mails, via the
Bronx Zoo Library’s discussion list for WCS staff mem-
bers, and by posting on the library’s then new intranet
page. (See sidebar on ejournal databases.)
At this time I also modified our online catalog’s standard
serials holdings report, printed to disk and posted on our
intranet, so that it would show all urls for all journals, in
addition to volumes and years for each title, whether or
not we had full access to the titles as ejournals.
The launch of the ejournal collection came just as the
zoo library acquired a page on our corporate intranet,
wcsonly. The Bronx Zoo Library page initially offered
links to the Ebsco Online ejournal portal, NISC’s
Wildlife Worldwide database, and the Dialog@Carl col-
lection of databases. These three collections formed the
core of valuable, dynamic content which could not be
found on the free side of the world wide web.
The Bronx Zoo Library is a department of the Living
Institutions division of the Wildlife Conservation Society,
founded in 1895 as the New York Zoological Society.
The library collections date to the early years of the Bronx
Zoo. Librarians Steve Johnson and Dale Boles began work
at the library in 1979 and 1999, respectively.
Until 1999, the Bronx Zoo Library was a solo operation.
The Library serves users at the Bronx Zoo, Central Park
Wildlife Center, Prospect Park Zoo, Queens Zoo, New York
Aquarium, Wildlife Survival Center at St. Catherine’s Island,
Georgia, and the international program of the Wildlife
Conservation Society. Library users from international
programs work in numerous locations, including Bolivia,
Burma, North Korea, Patagonia, Peru, and Thailand.
After we established the initial ejournal collection,
growth came slowly from three sources. First, some indi-
vidual publishers added online content to existing sub-
scriptions with no price increase. Elsevier’s Web Edition
is one example, represented in our collection by Applied
Animal Behaviour Science. Second, in the course of
reviewing publisher data for annual renewals, library staff
identified candidates for the ejournal collection. Typical-
ly, among lower priced journals, adding an online version
cost ten per cent in addition to the base price of the jour-
nal. Alternately, one could save ten per cent of that same
price by dropping the print edition and subscribing to
the ejournal version alone. Third, additional free titles
came on the scene.
A journal aggregation, in the form of the BioOne collec-
tion, offered a means of quickly and substantially increas-
ing the size of the ejournal collection at a low annual
price. Although some of the titles were out of scope for
our collection, BioOne included a dozen core print titles
(Continues on page 12)
11 Vol. 74, #3 Spring 2002
 (Continued from page 11)
from our collection, such as Auk, Journal of Mammalogy,
and Journal of Zoo and Wildlife Medicine. Others titles
included journals, such as Ambio, which high prices had
kept off our subscription list.
BioOne is a collaborative effort founded by the American
Institute of Biological Sciences, the Scholarly Publishing
& Academic Resources Coalition, the University of
Kansas, the Greater Western Library Alliance, and Allen
Press, Inc. In the U.S., BioOne is marketed exclusively
by Amigos, a regional affiliate of OCLC. OCLC is also a
partner of the BioOne project.
When the Bronx Zoo Library subscribed to BioOne, my
first step in providing access to the collection was to add
a BioOne link to the intranet page, next to Ebsco Online.
My second step was to add OCLC Collection Set
records for BioOne titles to our local catalog, maintain-
ing the central record of journal subscriptions, online
and print. These records already included title specific
urls in the 856 fields of Marc records. For an OCLC
library, such as the Bronx Zoo Library, obtaining Collec-
tion Set records is as easy as filling out an online form at
the OCLC website and downloading the records a few
days later. It represents even less work than copy cata-
loging with OCLC’s CatExpress software.
Tracking ejournals
“How to” sessions on maintaining and disseminating lists
of ejournal titles and urls have been popular sessions at
recent SLA conferences. Most speakers agree that library
users want to see separate web page lists of ejournals
and do not want to access ejournals by locating them in
the online library catalog, even if the catalog is available
via web browser.
In order to avoid manual preparation of static ejournal
pages, many librarians maintain intranet linked databases
of ejournal titles and urls, separate from the online cata-
log. The databases may be used to produce html pages
dynamically, in response to user requests, or static html
lists for posting on websites.
At the Bronx Zoo Library, I am avoiding the overhead and
duplication of a separate ejournal database by using the
online catalog to generate most of the code needed for
static html pages. Inevitably, the easiest way to make last
minute, minor changes to the ejournal list is to make
parallel changes in the online catalog and the ejournal
page. In the near future I hope to make a dynamic list of
ejournals available at our website, using our online catalog
as the database.
ChapterNews
The third step was to add a specific ejournal page to the
library’s intranet page, an alphabetical list combining
titles accessible via Ebsco Online, BioOne, or the good
will of individual publishers and societies. This page
replaced the individual menu items for the Ebsco Online
and BioOne collections. Such an integrated listing was
feasible only because Ebsco Online and BioOne allow
linking at the level of individual titles.
In some cases, a single title would require more than one
entry in the ejournal list. The first 631 issues of Mam-
malian Species are now available for free download from
the American Society of Mammalogists. Subsequent
issues are available from BioOne, as well as in print from
the American Society of Mammalogists. In another
instance, the journal Oryx changed publisher, meaning
that current and back electronic issues are available from
two different publishers. As it happens, Ebsco Online
hosts each publisher’s content on the Ebsco Online site.
Each publisher’s issues are listed at a separate url. In the
case of the journal Evolution, online availability is chang-
ing from Ebsco Online to BioOne. Whether the existing
content will remain on Ebsco is an open question.
(Continues on page 13)
Ejournals and the short term future of paper collections
Budget conscious executives may respond to an ejournal
project by suggesting that there is no longer a need for
paper collections or a library department. I’ve found it
helpful to be prepared for such statements with concrete
examples of how the paper collections continue to be
used along with electronic collections.
For example, among our researchers, there is continuing
demand for older literature not available in electronic for-
mat. This week’s requests included a book on sport hunt-
ing in Burma published in 1902, a Journal of Mammalogy
article from 1959, and abstracts of dissertations by
researchers in India, sponsored by our organization in the
mid-nineteen seventies. These are queries which can be
filled by interlibrary loan, our stacks, and our institutional
archives, respectively.
More generally, I find it useful to think and talk about
information sources in terms of substitutability. In zoo
biology, conservation biology, and veterinary medicine, it
is not easy to substitute one source of information for
another. College students may be able to satisfy course
requirements by citing any three papers on the natural
history of elephants. A conservation biologist will not
accept a substitute for Mike Fay’s 1991 paper on forest
elephant populations, unless it is another version of the
same research by the same author. Even in the case of
the same author, substitution is a stretch as researchers
often ask to see the dissertations from which published
research was drawn.
12 Vol. 74, #3 Spring 2002
 (Continued from page 12)
Lessons learned
In two years of working with ejournals, several practical
lessons have emerged:
1. Subscriptions filtered by IP address are much easier to
administer than username and password schemes. User-
name and password schemes have the sole virtue of per-
mitting offsite access to content.
2. At least once a year, the Information Technology
department, or an IT department contractor, will change
the IP address of your institution’s firewall without
advance notification to the library. This change becomes
obvious when internet resources are suddenly no longer
accessible. Correcting this situation means obtaining the
new IP address and communicating it to each vendor who
provides access via IP address filtering. In our case, this
means sending separate e-mail messages to Ebsco and a
dozen other publishers. (Our BioOne subscription had not
yet started.) Making these contacts if easier if one orga-
nizes contact information by publisher to more efficiently
contact the publishers who supply more than one title. I
found that at least one publisher was suspicious of IP
change notices sent by more than one individual at a sin-
gle institution. Apparently the publisher thought that sepa-
rate messages sent by Dale Boles and me were evidence
of hackers at work.
3. As a library makes licensed journals, and databases,
available on one intranet, one will inevitably encounter
requests for remote access and for more content. Library
users who have research experience in a contemporary
university or large corporation will expect levels of service
and content common in these larger organizations.
Although one can respond to these requests with declara-
tions of intent to obtain a proxy server and remote authen-
tication, I found it helpful to describe the organizational
change necessary to implement this solution. In this case,
remote access needs to become important to vice-presi-
dents, not only to researchers and librarians. When indi-
viduals ask for particular ejournals or databases, I respond
in terms of the dollars required to obtain that content. To
minimize demand for remote access which I could not
immediately satisfy, I limited announcements of the new
ejournal page to people working inside our institutional
firewall. This meant withholding the announcement from
the library’s own discussion list, which reaches employees
in a dozen or more states and countries worldwide.
Instead, I used e-mail lists of employees at facilities within
the firewall.
4. Any announcement including urls or usernames and
passwords needs to be thoroughly tested and proofread
prior to distribution via e-mail or printed handout. After
corrections are made, another round of testing and proof-
reading is mandatory.
ChapterNews
Tracking these details requires periodic review of pub-
lishers’ sites and testing of the urls on a library’s ejournal
page, followed by updating as needed. When working
with a small collection, the information manager typical-
ly does not have the budget necessary to subscribe to a
service for tracking ejournal addresses, such as the widely
used Serials Solution.
Managing urls was made easier because our online cata-
log can be configured to retrieve all serial records con-
taining urls. ( The syntax statement is “url = http://*”.).
To narrow the records retrieved to active full text ejour-
nals, I added the keyword “ejournal” to the 500 field of
Marc records for serial titles. I already identify active
subscriptions by noting “active WCS subscription” in the
500 field of serial records.
Once the new ejournal page was accessible, I began
announcing it at every opportunity, from conversations
with individual staff members to the weekly meeting of
the Animal Management Committee. After a curator
mentioned addition of new species of beetles to our
invertebrates collection, I was quick to note the availabil-
ity of the Coleopterists Bulletin in the BioOne collection.
As a promotional tool, I found it useful to distribute
business cards showing the urls of the Bronx Zoo
Library’s intranet page together with telephone numbers
and e-mail addresses for the library staff.
What comes next
After the rapid increase in the number of titles from the
BioOne subscription, I see future growth of the ejournal
collection coming from three sources. First is the title by
title addition of journal titles requested by library users
or identified by library staff as candidates for acquisi-
tions. A second source would be the result of a concerted
effort to identify a group of ten of more current subscrip-
tion titles that would be converted from paper only or
paper and ejournal to ejournal only format. Candidate
titles would be those serials which offered a ten per cent
or larger discount for paperless subscriptions. Convert-
ing ten average priced journals to ejournal only format
would pay for an eleventh title at the same average price.
A third source of titles would be another subject oriented
aggregation of ejournals. One candidate is an electronic
backfile, Jstor’s Ecology and Botany Collection. This
retrospective collection, which includes no content more
recent than dictated by a three to five year publishers’
embargo (“the moving wall”), includes numerous titles in
our current print and ejournal collection. Examples
include American Midland Naturalist, American
Naturalist, Biotropica, Conservation Biology, Ecological
Applications, Journal of Animal Ecology, Journal of
Applied Ecology, Systematic Biology and its predecessor,
Systematic Zoology. The depth of the backfile is
(Continues on page 14)
13 Vol. 74, #3 Spring 2002
 (Continued from page 13)
substantial; American Midland Naturalist begins in 1909
and American Naturalist begins in 1867. If we acquired
these titles in digital format, we could dispose of at least
some of the less used titles and increase the amount of
space in our movable shelving units.
Regardless of what big step comes next, I plan to move
ahead by integrating the ejournal collections in other
Bronx Zoo Library services, multiplying their usefulness.
For example, where feasible I am adding urls to the indi-
vidual articles in the current awareness list of recent staff
publications that I distribute via the library’s discussion
list, WCS-L, and a page on the library web page. Read-
ers inside the firewall will be able to access the full text of
these articles. Readers outside the firewall will be able to
access abstracts on BioOne and certain other titles.

Vendors and organizations mentioned in this article

BioOne
http://www.bioone.org
marketed in the U.S. exclusively by
Amigos Library Services
http://www.amigos.org
1440 Midway Road
Dallas, Tx 75244-3509
Ebsco Subscription Services
http://www.ebsco.com
17-19 Washington Street
Tenafly, NJ 07670
201 569-2500
Jstor
http://www.jstor.org
120 Fifth Avenue
New York, NY 10011
212 229-3700
NYLINK
http://nylink.suny.edu
State University Plaza
Albany NY 12246
800 342-3353 The SLA New York Chapter maintains a web
Regional affiliate of OCLC and reseller
of Serial Solutions ejournal tracking service, site with links to our calendar of upcoming
EZ-Proxy remote authentication product, etc. events and full contact information for Chapter

Executive Board members, committee officers,

and group chairs. The New York Chapter URL is:

www.sla.org/chapter/cny/
Check it out — it’s a great way to keep up-to-

date with your Chapter!

ChapterNews 14 Vol. 74, #3 Spring 2002

 SLA Special Supplement: Career Day
A Day to Explore
Career Opportunities —
Saturday April 6, 2002
By Clifford Perry, Career Day Chair
Warburg Pincus LLC

SUPPLEMENT
he event you have been waiting for all year is just

T around the corner — Career Day 2002. We have

CAREER DAY
been diligently preparing programs and exhibitors
from the Tri-State area to assist you with your career
choices. Whether you are new to the field or just think-
ing about changing jobs, this event has something to
offer. We have gathered a diverse group of professionals
who work in various industries to talk about A Day in the
Life of An Information Professional. If you dread the
interview process then do not miss the panel discussion
“Getting the Job: The Secrets to a Successful Interview”.
In the exhibition hall we will have placement agencies
ready to discuss your future and take your resume. If you
are interested in exploring your professional develop-
ment opportunities, speak to the areas library school rep-
resentatives. Perhaps your specific questions were not
addressed in the panel discussions. If so, come visit the
Career Café. The Café offers you an opportunity to
speak to professionals from many industries (Medical,
Legal, Financial, Consulting, Non-profit etc.) on a one-
to-one basis.
Lighthouse International
111 East 59th Street
between Lexington and Park
Noon – 5PM
Refreshments will be served.
To register, send an email with your name and address to
careerday02@yahoo.com or call (212) 878-9314.
Please bring a photo ID with you. All bags are subject to
security check.

ChapterNews Special Supplement 15 Vol. 74, #3 Spring 2002

 SLA Special Supplement: Career Day
The Interviewing Process
by Suzan Lee and Christine Mills
Career Day is just around the corner — Saturday, April
6, 2002. In this special issue, we will highlight and out-
line one of the four seminars that will be presented to
attendees at Career Day...the Interviewing Process.
Co-Speakers are Suzan Lee of UBS Warburg and
Christine Mills of Lehman Brothers.
Everyone should have amongst his or her professional
tools, a complete interviewing process kit. It is not avail-
able in stores. The kit is partially subjective and personal.
Below, Christine and I will outline what a basic kit
should contain.
• Most recent resume
• Most recent cover letter
• Comprehensive contact list of your previous
employers (5 to 10 years)
• Contact List of your professional recommendations
(3 minimum)
• Corporate Attire
• Corporate Casual Attire
• Blank thank-you cards
• Firm handshake
• Eye Contact
• Smile
Most Recent Resume
You should keep a paper copy plus an electronic copy of
your resume. Not only is this convenient for updating,
but it will keep your resumes consistent and accurate.
See Resume Template.
Most Recent Cover Letter
The same applies for a cover letter. Why reinvent the
wheel? It’s much easier to “tweak” a cover letter. We
would suggest that you hold on to several different cover
letters; whether your own or borrowed from a peer.
Contact List – Previous Employers
Bring with you a comprehensive list of your previous
work history. Whether you meet with a Librarian first or
a HR person, you will eventually be asked to complete an
application form. Do not be surprised at the length of
the form and the detailed-oriented questions. Applica-
tions can be as long as 5 pages. Although application
forms require a copy of your resume, you will be asked
nonetheless to complete the form.
Application forms could ask you for your work history up
to 10 years or since your undergraduate degree. Com-
pleting the application fully and quickly will benefit you
most of all, especially if you are in a time crunch.
ChapterNews Special Supplement
Additionally, it will leave you with more time to meet
with the prospective employer. Applications will ask you
for previous salaries, reason(s) you left the company,
name and telephone of supervisor. Having a comprehen-
sive cheat sheet with you will be priceless.
Contact Lists – Recommendations
Applications will undoubtedly ask you for a list of refer-
ences, usually a minimum of three. Please contact your
references and let them know beforehand to expect a call.
References caught off-guard may not be prepared to pro-
vide a prospective employer with the excellent recom-
mendations that you have earned.
Attire – Corporate versus Corporate Casual
Lehman Brothers has returned to corporate formal
attire. It may not be long before other companies follow
suit (pardon the pun). When in doubt, dress in formal
corporate attire. If you are asked to return for a second
interview, you may choose to dress down; but once again,
when in doubt, choose the formal corporate attire.
Thank You Cards
Thank you cards are ALWAYS handwritten. We highly
recommend that you mail (first class mail) a thank you
card within 48 hours of completing an interview. The card
itself should be simple and plain. The content should
highlight what you’ve found interesting about the open
position or topics you’ve discussed, and/or the company.
Intangibles
A firm handshake, eye contact and a smile is a must in all
basic interviewing process kits. Practice, if necessary.
Sound silly? The person who landed the job sure doesn’t
think so.
Christine and I hope that you will be able to attend
Career Day. During the Interviewing Process seminar,
we will be handing out a very basic kit for you to take
home and to build on.
Suzan Lee Christine Mills
Senior Researcher Head of Reference
UBS Warburg LLC Lehman Brothers, Inc.
299 Park Avenue 745 Seventh Avenue
New York, NY 10171 New York, NY 10019
suzan.lee@ubsw.com cmills@lehman.com
16 Vol. 74, #3 Spring 2002
 SLA Special Supplement: Career Day
Template For Resumes
LIBRARY EXPERIENCE
Month/2000 - Present
Month/1999 - Month/2000
Month/1998 - Month/1999
WORK EXPERIENCE
Month/Year - Present
Month/Year - Month/Year
Month/Year - Month/Year
EDUCATION
ONLINE SKILLS
LANGUAGES
REFERENCES
ChapterNews Special Supplement
Name
Address
Telephone
Email
Position / Title
Company Name (type of company)- City, State
Bullet points in present tense
List Primary responsibilities in order of value or uniqueness
Provide concrete but brief examples of assignments completed or initiatives you introduced
Position / Title (Part-Time)
Librarians R’ US (Temporary Staffing Agency) - Chicago, IL
Bullet points in PAST tense
Same as above
List Names of Companies you were sent out to
OR
list separately the very same companies you were sent out to
Intern
Dotcom Corporation (venture capital firm) - San Francisco, CA
Bullet points in PAST tense
Same as above
Position / Title
Company Name (type of company) - City, State
Bullet points in PAST tense
Same as above
Position / Title
Company Name (type of company) - City, State
Bullet points in PAST tense
Same as above
Position / Title
Company Name (type of company) - City, State
Bullet points in PAST tense
Same as above
Certificate - New York Institute of Finance -
Corporate Finance - Month/Year of [Expected] Completion
MLS - School Name - [Expected ] Month/Year
B.A. (major) - School Name - Month/Year
List names of databases in the order of confidence/comfort level (e.g. Lexis/Nexis, Dialog)
List names of programs, word processing or spreadsheet applications (e.g. FrontPage,
HTML, Word, WordPerfect, Excel, PowerPoint)
French (fluent), Italian (Read & Write)
List 3 references:
Name, Title, Company Name, Daytime telephone number
Ms. Sally Smith, Director of Libraries, Dotcom Corp., 415-777-7777
Ms. Mona Jones, Sr. Reference Librarian, XYZ Inc., 212-555-5555
Dr. John Doe, Professor, Information Institute, 312-333-3333
Or “Available upon Request”
17 Vol. 74, #3 Spring 2002
 SLA Special Supplement: Career Day
Student Guide 2002-2003
Message to Students
The New York Chapter is dedicated to our Members.
We realize that our Members’ needs begin even before
they are practicing professionals.
We hope that students will take full advantage of the
programs and events that the Chapter organizes exclu-
sively for their career development. Please contact us
with your questions and suggestions.
Our student programs have reached full circle with our
student membership becoming full regular members of
SLA. Once students; now they are professionals volun-
teering their time for the benefit of current students.
We hope that you will follow their lead with your full par-
ticipation and student membership. We hope you will come
to depend on us as an important professional resource.
In June 2003, the national conference for SLA will be held
in New York City. Our chapter will be in the spotlight.
For information on how to volunteer for our chapter or
specifically for the national conference, please contact us.
Suzan Lee
Outreach Chair, SLA-NY Chapter, February 2002
Programs
Professional/Student Mixer
A Mixer is held in late Fall. This is a social event where infor-
mation professionals and students meet. This 2-hour event is
geared towards students that have many questions about a
multitude of topics concerning the information profession.
This event is set in a relaxed environment where peer
friendships and mentoring relationships are readily formed.
Internship Program
Internships range from information interviews to full
for-credit internships. This program does not follow an
academic calendar. It was designed to be as flexible as
possible for both student and sponsor. Applications are
available on our chapter website under “Students”.
Evening with an Information Provider
This is a two-hour program where students are exposed to
databases that are regularly used in our profession. A
presentation is followed by either hands-on training or a
career-chat session with the information provider/speaker.
Speaker Bureau
We have speakers available to meet with student groups or
in a class setting on special topics. At the invitation of MLS
programs, our speakers have held job/interview process
workshops, spoken about careers in Special Libraries.
ChapterNews Special Supplement
Career Day
A program held in Spring. This program is opened to
the public.
Representatives from MLS programs, placement agen-
cies and information providers are present. Seminars and
workshops are held to provide full exposure to the infor-
mation profession.
Networking
Networking lunches and dinners are planned throughout
the year by the Midtown and Downtown networking
teams. Students are encouraged to attend. This is a won-
derful opportunity to meet potential mentors.
Scholarships
We have several scholarships available every year for stu-
dents based on Merit. Please visit our chapter and
national website for applications details.
Benefits of Membership
New York Chapter of Special Libraries Association is the
information hub of what’s going on in our profession.
We organize programs and events that benefit our mem-
bers. In the last four years, we have extended the benefits
of membership to students.
We encourage you to become a member of SLA. We will
keep you abreast new events through our Chapter Web-
site – http://www.sla.org/chapter/cny/, through our
discussion list (please sign up immediately) as well as
through our ChapterNews (now available electronically
on our chapter website).
With a student membership of $35, you are also con-
nected to the national association with journals and mag-
azines that are relevant to our profession.
Student Membership form is available on our chapter
website. http://www.sla.org/chapter/cny/
Below are just some of the benefits that student member-
ship provides:
• Chapter meetings
• Subject-specific group meetings
• Chapter newsletter
• Professional development programs
• Networking Luncheons
• JobLine
• Special Activities & Programs
• Discussion Lists
• Publication
(Continues on page 19)
18 Vol. 74, #3 Spring 2002
 SLA Special Supplement: Career Day
(Continued from page 18)
Chapter Officers
Participating MLS Programs
President
Long Island University Martin Cullen
Palmer School of Library and Information Science Lehman Brothers, Inc.
Brookville, NY mcullen1@lehman.com
http://palmer.cwpost.liu.edu/ Tel: 212-525-3667
Pratt Institute Fax: 212-526-4613
School of Information and Library Science President Elect
Brooklyn, NY Bethann Ashfield
http://www.pratt.edu/sils/ New York Stock Exchange
Queens College bashfield@nyse.com
Graduate School of Library and Information Studies Tel: 212-656-5792
Flushing, NY Fax: 212-656-7275
http://www.qc.edu/GSLIS/ Awards
Rutgers University Martha Schweitzer
School of Communication, Information, and Library Studies INFOdot Enterprises LLC
New Brunswick, NJ connectdot@hotmail.com
http://www.scils.rutgers.edu/ Tel: 516-944-9738
Fax: 516-944-9766
St. John’s University
Division of Library and Information Science Library School Liaison/Outreach/Diversity
Jamaica, NY Suzan Lee
www.stjohns.edu/pls/portal30/sjudev.school.sjc UBS Warburg LLC
suzan.lee@ubsw.com
Southern Connecticut State University
Tel: 212-821-3128
Department of Library Science and
Fax: 212-821-4840
Instructional Technology
New Haven, CT Career Day
http://www.southernct.edu/departments/ils/ Cliff Perry
Warburg Pincus LLC
cperry@warburgpincus.com
Tel: 212-878-9314
Fax: 212-878-9451
Membership
Roberta Brody
Queens College
Roberta_Brody@qc.edu
Tel: 718-997-3790
Tel: 516-767-9056
Fax: 718-997-3797
Director of Publications
(& Interim ChapterNews Editor)
Thomas Pellizzi
InfoSpace Consultants
thomas.pellizzi@infospace-consultants.com
Tel: 212-644-9471

ChapterNews Special Supplement 19 Vol. 74, #3 Spring 2002