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Coordinates and actively participates in all stages of project development including research, design, programming, testing and implementation. Coordinates changes of considerable consequences to the scope and schedule of the project. Leads and coordinates projec t update meetings, and documents project status and issues. Apprises senior IT management and the IT Steering Committee of project status issues and concerns. Actively pursues issue resolution, and communicates project status/issues to business stakeholders and operational management. Acts as the key liaison across all functional areas, including business units, information technology and outside vendors. Tools and Technologies: MS Project, MS Office, Salesforce CRM, SharePoint.
ADDITIONAL INFORMATION Core Competencies: o Product manger/ Business Analyst Lead skills. o Documenting and implementing ideas of stakeholders Experience in Program/Project managand project portfolio in engineering deliverables aligning with cost, scope and quality targets. o Understanding and Ability to communicate with all areas of the company. To work with engineering counterpart to define product release requirements. o To work with with marketing and linguistic teams to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer o Lead Business Analysis for more than 3 years having unique blend of technology and business. o Managing the entire product line life cycle from strategic planning to tactical activities o Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. o Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. o Developing and implementing a company-wide go-to-market plan, working with all departments to execute. o Analyzing potential partner relationships for the product. o Project/Program Management Skills. o PMP certified and advocate of PMI subscribed methods adhering to Cost, Scope and Schedule Baselines, Resources management, Quality, Risks, & Change management. o Infrastructure Management (Business Intelligence and Data warehousing) managing team on Informatica, Cognos, & Microstrategy, SQL at Client Side (American Express) comprising 20 resources across offshore (India) and onshore (US) for more than 3 years from 2006-2010. o Experience of managing projects on Agile using Scrum & iterative using RUP methods; Experience of conducting Pilot projects, Proof of Concept (POC) using Use case, UML and Rational. o Artifact Ownership for: o Project Management: Project Plan using Gantt charts, Project Charter, Product Roadmap and Estimation as product owner, Communication Plan, Risk & Issue register, WBS, RACI, RAM, Schedule and Cost Baselines Transition Plan, SOW (Statement of Work), ROM, SLA based on MSA, PM Metrics, Baselines for Control and Monitoring, Comm. Plan. o Business Analysis and Product management: SPR (Small project Report), Business Specifications, User Stories, Wireframes, K12 Documents (Method-1), Use Cases, UML Diagrams, Activity Charts, Gap Analysis, ROI, Program Specs, Impact Analysis, Technical Specs, HLD, LLD, UTP, UTR, UAT, Business Signoff. o Business Domains (Applications worked): o BFSI (Credit/Debit Card processing at Barclays, Payments and Rewards at AMEX Payments, Trading, Credit Card & Rewards. Payment messaging channels BACS, SEPA, and CHAPS. o Health Insurance (Electronic Claim Processing), EMC with Blue Cross Blue Shield at IBM. o Other: Retail and Supply Chain with Tesco, UK, HRO with Hewitt Associates, Travel Domain currently. o Technical hands-on expertise o Project Management Tools: MS project, EPIC, Clarity, JIRA. o BIDW Tools: Informatica, Cognos, Report Net, Understanding on concepts of OLAP, ETL. o Mainframes (Cobol, JCL, DB2, VSAM, CICS, Intertest, Expeditor, Control M, Telon, SPUFI) o Other Languages Known: C, C++, VB Script, .net, ASP, HTML, XML, SQL, VBA, and Macros. o Other Tools Known: SharePoint, UML, MS Visio, MS excel with VBA Macros, Charts & Formulae's. o Project Management/Tech Knowledge on Java Technologies (JAVA, JQUERY, Jscript, PHP, HTML) Technologies: Report Net, SQL, RUP Rational Reqpro, UML, and MS Visio. II) Cross Client Reporting, Product: Insight. Technologies: VB.Net, SQL, Rational Reqpro, MS Visio. Responsibilities Performed:
Product Definition, Documenting Business Objectives, Documenting and Prioritising Use cases. Identifying Stakeholder, Managing Stakeholder Expectations. Requirement Gathering, Business Analysis (Data warehousing & BI reporting), Gap Analysis. Use Case Development, Rational Unified process, Project Reporting Customer Acceptance testing (UAT), Customer Sign off, Closing. Reporting, Resource Utilisation and Billing, Time Sheet management Software Application Development Experience (May, 99 to Jul, 05), 6+ years as Software Engineer/Tech. Lead Project (CR): Tech Lead at Tesco Retail, on Continuous Replenishment Systems, in Retail. (Jan- July 2005) Onsite (UK) Travel, Requirement Gathering, System Analysis. Documenting High Level Design (HLD), LLD, Knowledge Transitions. Draft Test Cases for UTP, KT on Continuous Replenishment System (Retail & Supply Chain) Program Analysis and Design Code and Test using TELON, Cobol, JCL, DB2. Tech & Tools: TELON, COBOL, MS Visio, DB2. CICS, JCL. Project (Blue Cross Blue Shield): Software Engineer at IBM, on EMC, Healthcare Insurance (Oct 2003- Jan 2005) Program Analysis and Design, Writing Tech Specs, UTP. Code and Test using Cobol, CICS, JCL, DB2. Gap Analysis, Understanding HIPPAA compliance) Tech & Tools: IBM (Mainframes, CICS, COBOL, JCL, DB2, Interest) Project (Barclays Debit/Credit card processing): Software Engineer at Xansa, on Barclays cards, (July 1999Oct 2003) Program Analysis and Design, Writing Tech Specs, UTP. Coding using Cobol, CICS, JCL, DB2, and VSAM, UNIT Testing. Incidence Management, Problem mgmt, Root cause Analysis Tech and Tools: IBM (VS COBOL II, CICS, TSO/ISPF, XPEDITOR, FILE-AID/MVS, and PLATINUM)