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Trained on Dictaphone Voice and Text to admin users re-direct patient Report to correct Nurse Stations printers and

Physicians offices fax machines and interna l mailboxes. Installed and implemented Google type search this data base became linked to the Intranet page to speed the process of searching policies and procedures along wi th other documents for staff HR and Administration. This cleared shelf space cre ating an efficient work environment while streamlining the use the use of techno logy. Wrote user friendly tutorials and made presentations to administration & staff use on use of Intranet, VPN, and Coveo. Transitioned users from an AS/400 environment to a windows based system performe d one on one training of basic functions of multiple applications. Worked with Director and all depts. ER-Lab to schedule the migration and locatio n of our datacenter a huge task that went very well .Co-ordinate vendors to be o n standby along with onsite outsourced data cabling and phone wiring this consis ted of extreme planning with each aspect of every dept and made users physicians aware of downtimes by use of interoffice mail, memos, posted multiple signs by time clocks in area that would be effected.Documented applications servers and i nventoried. Hardware . First to introduce remote solutions to co-workers and administrative staff also assisted in the writing of usage policies. On Hardware installed made use of redundant power and installed UPS On server side swapped out fans hard drives and re-imaged from win NT-200X Worked with outside vendors and providers to create VPN access to eliminate anal og modem connections to free up analog lines and to eliminate as many points of failure. Changed out tapes in rotation keeping offsite backup and imaged servers when pos sible to allow quick restore if and when system failures occurred. Tested redundant connections with multiple carriers ISDN/ Cable connections thro ugh T-1. Eliminated as many small router hub type boxes replaced with network drops. Worked with outside vendors on Beta Systems to integrate web based and automate d solutions to manual processes (Claims Administrator, Mediclick) Ordered basic supplies for paper billing forms/green bar Along with IBM techs Serviced IBM small printer to the large Green bar changing fans power supplies. Worked with the Older Zebra S600 to current Zebra printers changing parts and ca librating machines. Assisted Biomed in security of computers (Halo) and provided GE and other Biomed with remote access through dialup and VPN to troubleshoot and correct issues su ch as equipment failure and data transmission errors. Setup and installed local (Within City) w remote secure connection to read studi es remotely from home for emergency and on call situations. Assisted pharmacy in custom standalone application label printing Worked with Cardinal to allowing after hour pharmacist to be on call. Worked with Cardinal Health to install their equipment on their network to work with hospital printers and troubles shooting connection issues. Worked with I.T. Director, Accounting Dept and HR to acquire and install P.O.S solution for Cafeteria and Gift shop to allowing employee deductions from employ ee badge. Worked with many internal committees to create solutions to meet the needs of de pt demands within the budgets. Setup and relocated many remote offices working with Network, Phone, and network connectivity within budget. Worked with ATT and many other data carriers troubleshooting smart jacks to repa ir issues from cut fiber to blown circuit boards in remote and to get the phones and data back online. Installed Exchange with help of co-workers and migrated all users from novel Gro upWise by tweaking a pre written script and migrating users invisibly to Microso

ft Outlook also wrote tutorials fro the end user and performed user training whe n necessary. Migrated Upgraded many servers from Windows NT to windows 200X platform while ke eping server applications and user accounts intact. Assisted in inputting code in HL7 Interface so Lab results will return to T-Syst em

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