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Sportsdata Basic Soccer Standards

Sportsdata Basic Soccer Standards

INDEX
INTRODUCTION 1. General Issues ........................................................................................................ 3 1.1. Disciplinary Measurements (General Issues) .............................................................. 3 2. Technical Information .............................................................................................. 4 3. Match Fixtures Changes ........................................... Error! Marcador no definido. 4. Info Tab in Match Details ......................................................................................... 6 BEFORE THE MATCH 5. Pre Match SMS Messages ...................................................................................... 6 6. Mute Function .......................................................................................................... 7 6.1. Disciplinary Measurements (Mute Instruction) .................................................................... 7 7. Supervisor Call * ................................................................................................... 8 8. Post Call .................................................................................................................. 8 8.1. Weather and Pitch Conditions................................................................................... 9 8.2. Open Betting Market ............................................................................................. 10 9. Match Information .................................................................................................... 9 9.1. Match About To Start ........................................................................................................ 11 9.2. Kick Off Information ........................................................................................................... 12 9.3. Match Start ........................................................................................................................ 12 9.4. Disciplinary Measurements for wrong starting procedure ........................................... 13 10. Right Before Match Starts ...................................................................................... 9 10.1 Match Status "8"13 10.2. Exception: Status at the end of the match .............................................................. 14 10.3. Disciplinary Measurements match Status Issues ..................................................... 15 DURING THE MATCH 11. Match Start Procedure............................................................................................ 11 11.Betstop/Market Open .............................................................................................. 15 11.1. Reason for Betstop .............................................................................................. 16 11.2. Automated Betstop Events ................................................................................... 16 11.3. Manual Betstop Events ........................................................................................ 17 12. Match Events ......................................................................................................... 19 12.1 Attacks & Ball Safe (Slow Entry) ............................................................................ 19 12.1.1. Attack ....................................................................................................... 20 12.1.2. Safe Ball ................................................................................................... 20 12.1.3. Rating for Attack and Ball Safe Information ................................................... 21 12.2. Corners (Slow Entry) ........................................................................................... 22 12.2.1. Corner Logics......................................................................................... 22 12.2.2. Disciplinary Measurements for Corner Mistakes..................................... 23 12.3. Bookings ............................................................................................................ 23 12.3.1. Yellow Cards (Slow Button) ......................................................................... 23 12.3.2. Red Cards (Automated Betstop) .................................................................. 25 12.3.3. Disciplinary Measurements for Booking Issues .............................................. 27

Sportsdata Basic Soccer Standards


12.4. Penalties (Automated Betstop) .............................................................................. 28 12.4.1. Penalty Shootout ....................................................................................... 31 12.4.2. Disciplinary Measurements for Penalty Issues ............................................... 32 12.5. Goals (Automated Betstop) ................................................................................. 33 12.5.1. Goal Procedure......................................................................................... 33 12.5.2. How was the goal scored? ......................................................................... 34 12.5.3. Goals Most Important .............................................................................. 35 12.5.4. Cancelled goal Sequences ......................................................................... 36 12.5.5. Disciplinary Measurements for Goal Issues ................................................... 37

13. Status Button # .................................................................................................... 38 14. Match Process Overview ........................................................................................ 39 15. Overtime and Penalty Shootout .............................................................................. 40 16. Buttons Overview ................................................................................................... 42 16.1. Statistical Buttons ......................................................................................... 42 16.2. Most Important Buttons ................................................................................. 42 AFTER THE MATCH 17. Disciplinary Measurements..................................................................................... 44 18. Most Important ....................................................................................................... 45 19. FAQ........................................................................................................................ 46 19.1 FAQ Soccer ................................................................................................... 46 19.2. General FAQ .................................................................................................. 51 19.3. FAQ Invoicing ................................................................................................ 52

Sportsdata Basic Soccer Standards

Basic Soccer Standards


1. General Issues Numbers for all SMS messages: +43 676 800812803 or +43 69919258188 Please be at the venue 1 hour before official match start. Dont forget to take your 4-Digit-Code. Make sure you can differentiate which team is home and which team is away. Please take a seat in a calm area of the stadium. Do not sit in the hardcore fan section. Please take a seat where you can see the scoreboard and the pitch. Always use a headset during the match. Deactivate the possibility to receive a second call. Make sure which team has kick off. The phone system will call you automatically 15 minutes before match starts. If you dont receive a call: Please call the supervisor +43 1279 373784 . Never be shy to ask people around you if you are uncertain of some details. Make sure you have an additional, fully charged battery with you. Check kick off date and time short before you leave home. Some carriers in certain countries have a time limit for calls duration. It means, calls get cut off automatically after some minutes. To avoid unnecessary cuts during second period you should hang up during half time and wait for the system automatic call.

1.1. Disciplinary Measurements General Issues Running out of battery: No payment. Not informing about kickoff date and time changes: No payment.

Sportsdata Basic Soccer Standards


2. Technical Information

We use a DTMF based technology. This means that the quality of your local phone network has an influence on the quality of our system. This is something totally out of our hands.

You, as a scout, can minimize the risk by using a phone carrier that is not very common in your country. Therefore you should avoid using a low cost phone provider. This will for sure be problematic for you.

There might be some problems with the recognition of your entries. This is very critical when it comes to any goal entries. In these cases you should immediately press bet stop and inform supervisor (by pressing *) about the goal. Some disconnections during a match are also possible. Dont panic in these cases. The system will call you automatically after disconnection. Please take notes about important happenings during this disconnection. Do not open the market if there were goals, cards, corner kicks or penalties meanwhile. Press * to call supervisor and inform him about any happening mentioned above during disconnection. Open the market only if all important happenings have been entered by supervisor.

In case nothing important happened during your disconnection, there is no need to call supervisor. In these cases you can open the market and continue coverage.

Additionally we want to emphasize that some entries, especially those entered with single digits like attacks, yellow cards and corner kicks are recognized very slowly. This is because the system is waiting to see if there is a second entry for a more important event. Please dont panic if you have the feeling that the system is too slow for these entries. We have marked all slow buttons in our standards.

Sportsdata Basic Soccer Standards

3.

Match Fixtures Changes

You have to inform us whenever there is any fixture change (KO date/time) for matches confirmed to you or you have applied for. Please use only Match feedback within Match Details view for this:

Sportsdata Basic Soccer Standards

4.

Info Tab in Match Details

You have got the possibility to enter a link related to a match through info Tab in Match details. This will ensure an optimized information exchange and will increase the chance of confirmation of such match.

5.

Pre Match SMS Messages

Please send all information regarding the match before the system call via Emergency SMS. You will always be refunded for all SMS expenses for our numbers. Numbers for all SMS messages: +43 676 800812803 or +43 69919258188 SMS message when you are late: I will be late by xxx minutes SMS message when you haven't received a system call: No call received SMS message when a fixture changed: Fixture changed After sending the SMS: please wait until we contact you.

Sportsdata Basic Soccer Standards

6.

Mute Function

You have to switch your mobile device to mute during coverage. Be aware that the mute function is not the same as silent.

When you are in the middle of a call, you can also mute the cell phone from the "Options" menu by pressing on the "OK" or "Send" button and selecting "Mute" from the menu. To un-mute, select "Options" again and choose "Un-mute."

Make sure you can perfectly handle the mute function on your device before attending any matches. You should always be aware of how to mute and unmute your device at any time. Important: You have to unmute your mobile if you want to call the SV or if you receive a supervisor call. Make sure you can handle mute function at your device perfectly before attending any matches. You should always be aware how to mute and unmute your device if needed.

6.1. Disciplinary Measurements Mute Instruction Ignoring mute instructions: No payment and no further duties

Sportsdata Basic Soccer Standards


7. Supervisor Call

Once you are connected with our system, you can always call the supervisor by pressing

* . The System will connect you with him straight away. This will not have any cost for

your phone.

Please use this function for all circumstances where you are not sure what to do. Always press betstop before contacting the supervisor.

In some cases it will be necessary for supervisor to enter information like goals, cards, etc. for you. Please make sure that supervisor confirms all entries to you, so that you can continue coverage without risking any double entry. Communication with supervisor is very important. You should always give clear answers to his questions. Please also make sure that you always inform him about any tricky situation and for all the action we may miss during any disconnection.

8.

Post Call

Once system calls you, you will stay connected until the match has ended. Please make sure you can always hear the following 3 options during your coverage: Radio Track Supervisor (if he/she is connected with you for any reason) Our system voice

Sportsdata Basic Soccer Standards


9. Match Information

Right after our call, you will be welcomed by the system voice and then it will tell you the match information: Welcome Peter! Home team: Fenerbahce Istanbul Away team: Galatasaray Istanbul Match start: 7:00 (always in local time) 10. Before Match Starts

There is a strict procedure on how to start each match. Once you are sure that you are at the right venue and the teams in our system will play, you have to enter weather and pitch conditions first. 8.1. Weather and Pitch Conditions

System Voice will say: Weather Conditions? 1 for good, 2 for medium, 3 for bad, 4 for indoors.

An indoor match is a regular 2 x 45 minutes or 2 x 40 minutes match played at an indoor venue, e.g. in Norway. Right after you enter Weather Conditions, you will be asked to enter information about the pitch.
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System Voice will say: Pitch Conditions? 1 for good, 2 for medium, 3" for bad. 8.2. Open Betting Market Right after entering weather and pitch conditions you will hear the following information: Welcome Peter! The match has not started. Press 0 to open the market, 1 for players on pitch, 2 for players warming up, 3 for match about to start and 8 to start the match.

Open market immediately once you made sure that the match will be played. You can open the market always by pressing 0. You dont have to wait until players come out of the locker room. Once they appear you have to enter 1 for players on pitch. This will open the market automatically.

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After this you have to enter further pre match status players are warming up match about to start

Please enter Players on the pitch and players warming up information just once each.

11.

Match Start Procedure

The start of each match includes different information. Match about to start! Which team has kick off? Match start
9.1. Match About To Start First step is to enter information that match is about to start. You can do this by pressing 8. You should do this exactly when the coin toss for kick off is done.
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9.2. Kick Off Information Second step you have to enter which team has kick off.

Which team had kick off? 1 for home team 3 for away team 2 for unknown

9.3. Match Start 3rd Step is to confirm kick off entry by pressing 5. This will automatically start match time. This entry should be done exactly when match kick off happens.

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9.4. Disciplinary Measurements for wrong starting procedure


Missed pre match information (players on pitch, players warming up, match about to start): 20% fee cut Missed/wrong team at kickoff: 20% fee cut

10.1

Match Status 8

Status Button 8 is for match start, change to halftime, start 2nd half, match end, and optionally for start Extra Time or penalty shootout at the end of regular match time. You can change every match status by pressing 8. Any change of match status has to be confirmed with 5. Please be aware that 8 is a sequence button. Every time you press this button you will switch to the next match status and you are not able to switch back to the former status. If you change match status by mistake you should immediately call supervisor by pressing * and inform him.

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10.2 Exception: Status at the end of the match At the end of each match system will ask you about further steps in the coverage. After pressing 8 system will ask you: Match end. Press 1 for end match, press 2 for Extra Time, press 3 for penalty shootout.

If the match has ended, press 1 and you will hear: The match has ended, you can now hang up. Then, you can hang up and finish the call.

If there will be Extra Time, or Penalty Shootout, enter the adequate input and then you will have to change to the following status by pressing 8 and confirming with 5.

Please check point 15 overtime and Penalty Shootout.


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10.3 Disciplinary Measurements, Match Status Issues. Not setting to next status: 50% Missing to proceed with Extra Time and penalty shootout: 100% fee cut

11.

Betstop/Market Open

This button is very important. Please use it only if it is really necessary, e.g. before you want to get connected with the supervisor. Press this button when you are not sure about any action or when you have lost overview about events in the game.

You should always press betstop in these situations: Before Calling Supervisor 1 vs.1 situation (see 11.2.) Dangerous free kicks (see 11.2.) In all situations that are likely to have a red card (fight between players, 2nd yellow-red) or a penalty kick.

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11.1. Reason for Betstop

The system will ask you the reason of betstop after pressing 0.

What is the reason for betstop? Press 1 for dangerous free kick. Press 2 for dangerous goal position home/away team. Press 3 for other reason.

11.2. Automatic Betstop Events There are some events during the match that generate automatic betstops: Goals Red Cards Penalties You dont have to press betstop for these events.

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11.3. Manual Betstop Events You have to press betstop manually for the following events: 1 vs. 1 Situations

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Free kick around penalty box Press 0 for any free kick in marked area.

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12. Match Events

There are several match events you have to enter during soccer coverage: Attacks and ball Safes Corners Bookings Penalties Time out Goals

12.1 Attacks & Ball Safe (Slow Entry) We have got important match information which is a combination of ball possession and ball location. You have to forward us whether any of the teams is attacking or the ball is in the so called safe zone. We have split the pitch into 3 parts. 2 of these are attack zones (yellow) and 1 is a safe zone (green).

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12.1.1. Attack An attack happens when the ball is on the yellow marked area by the attacking team, no matter if the attack is resolved by a shot on goal. The single fact of the ball entering in the yellow area is enough to input an attack. Press 1 for every home attack and 3 for every away team attack.

12.1.1.1. Attack Logics There are some logics for attack information: Forward attack information when it is likely that a free kick will end up into the penalty box, regardless from where it will be kicked. Every free kick for the attacking team within the opponents half is an attack. Logically, every goal and every corner must be preceded by an attack. So please input this information accurately. 12.1.2. Safe Ball Ball Safe information is any entry of the ball into ball safe zone (green) and also whenever the defending team has ball possession in their half of the pitch. Ball safe is always an automatic market open entry. You dont have to open the market after ball safe information.

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You have to enter which team has ball possession while the status is ball safe by pressing 2+1 for ball safe home team and 2+3 for ball safe away team.

You dont have to confirm the ball safe input, but you have to enter if home or away team has posession.

Press 2+1 for ball safe home team Press 2+3 for ball safe away team 12.1.2.1. Ball safe Logics There are some logics for ball safe entries: Please forward ball safe information when the ball enters the green zone in the middle of the pitch. You have to enter ball safe information when the defending team has posession or the goal keeper saves the ball after an attack. Every missed goal attempt (goal kick) is a ball safe entry. Please press the ball safe entry again when the ball is in the safe zone for more than 30 seconds. 12.1.3. Rating for Attack and Ball Safe Information The accurate entering of attack and ball safe information is very important and will be rated.
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Sportsdata Basic Soccer Standards

12.2. Corners (Slow Entry)

Press 4 for Corner home team and press 5 to confirm Press 6 for Corner away team and press 5 to confirm

12.2.1. Corner Logics Corners are always attacks. Dont forget to press Ball Safe when a corner kick doesnt end with a goal. Be aware that corners should always come from an attack entry. You dont have to press betstop for a corner.

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12.2.2. Disciplinary Measurements for Corner Mistakes Wrong amount of corners during match will be penalized with 50% fee cut. We are always cross checking your entries with official sources for this. 12.3. Bookings When a yellow or red card is given, the referee takes out his "notebook" (actually a match record card) & writes down the player's name & number. There are 2 card colors, which the referee will hold up to indicate serious fouls or behavior that won't be tolerated. He carries these cards in his shirt and/or shorts pocket, so, if he reaches for his pocket it's a bad sign for the player who committed the foul. When a card is to be given (it isn't actually given to the offending player, it is actually just shown to him and to everyone else) the referee will stop the game, call the player over, hold up the card and write the player's name in his notebook. This is called "booking" the player and when it happens the player has been "booked", (e.g., "he was booked"). Any time a Yellow or Red Card is shown, a "direct" or "indirect kick" will also be awarded.

We have 3 different booking styles during our coverage: Yellow Card Red Card Special Case. Yellow-red card. 12.3.1. Yellow Cards (Slow Button) A yellow card indicates a formal "warning" for any of the following 7 offenses: Any "unsporting behavior" - this includes Hard fouls Holding an opponent or deliberately handling the ball for the purpose of preventing an opponent from gaining possession of the ball Faking an injury Saying things that are meant to confuse or distract an opponent Harassment (such as jumping around, shouting or making gestures to intentionally distract an opponent)
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Jumping in front of a corner kick, free kick or throw-in Worrying the goalkeeper or trying to prevent him from putting the ball into play Gaining an unfair advantage by leaning on, climbing on the back of, or holding a teammate or the goal Blatant cases of holding and pulling an opposing player or his uniform; Any action designed to deceive the referee Behavior which in the referee's judgment is unsporting or causes an unfair advantage Dissent by word or actions, Persistently breaking the rules, Delaying the restart of play, Defenders failing to stay the proper distance away from the kicker on a corner kick, free kick or throw-in (see "Corner Kick" & "Free Kick"), Entering or re-entering the field without the referee's permission Deliberately leaving the field without the referees permission.

A player who receives 2 Yellow Cards is given a Red Card & ejected (see special case: yellow-red card)

Press 7 for Yellow card home team and press 5 to confirm Press 9 for Yellow card away team and press 5 to confirm
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Yellow card entries dont need any previous betstop entry. 12.3.2. Red Cards (Automated Betstop) A player must be shown a Red Card and "sent off" (i.e., made to leave the field) for the 7 offenses listed below. A player shown a "Red Card" & sent off may not be replaced during that game (i.e., his team must play one player "short" for the rest of the game; however, in some leagues a player may be replaced if he is ejected for receiving a second Yellow Card). The 7 offenses for which a player must be shown a Red Card and sent off are: Serious foul play (includes any use of excessive force or brutality against an opponent when challenging for the ball. Examples include a dangerous slide tackle from behind, or an "over the top tackle" in which a player raises his foot so the cleats could hit a player, or a two footed tackle that takes down the opponent. FIFA has broadened this definition by saying that "Any player who lunges at an opponent in challenging for the ball from the front, from the side or from behind using one or both legs, with excessive force and endangering the safety of an opponent is guilty of serious foul play. For current rules visit www.fifa.com, Laws of the Game. The above quote is from Questions and Answers, Additional Instructions for Referees). The rules now include "Decision 4", which says: "A tackle, which endangers the safety of an opponent, must be sanctioned as serious foul play". Violent conduct, Spitting at anyone,
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Deliberately touching the ball with a hand in order to prevent a goal or to deny an obvious goal scoring opportunity (such as to prevent a "Breakaway".... this does not apply to the goalkeeper within his own Penalty Box) Fouling an opponent to prevent an obvious goal scoring opportunity (e.g., holding to stop a breakaway), Using offensive, insulting or threatening language and/or gestures, Receiving a second yellow card in one game (see special case: yellow-red card)

Press 7+5 for Red card home team and press 5 to confirm Press 9+5 for Red card away team and press 5 to confirm

Confirm a red card only if you are 100% sure that it was given.
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After confirming a penalty, the system will ask you whether the entered red card is a direct red card or a yellow/red card:

Press 2 for direct red card Press 3 for yellow/red card Press 0 for no card

Be aware that you have to confirm these entries.

In case of a fight on the pitch where several players are involved and red card is likely, please press 0 and wait until the situation is 100% clear. After entering the red card, open the market manually only when the situation is 100% clear. If the red card was awarded for a dangerous free kick the market should remain closed. Important: Dont enter a red/yellow card for a player on bench. 12.3.3. Disciplinary Measurements for Booking Issues Wrong amount of yellow cards: 50% cut from your fee Missing red card: 100% cut from your fee Delayed entering of yellow/red cards (no fee cut if it is just few minutes delay for yellow card): 50% fee cut from your fee
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12.4. Penalties (Automated Betstop) A "penalty kick" or "PK", is a special type of direct free kick. When a player commits any of the 10 "Direct Free Kick Fouls" within his own Penalty Box, the other team is given a Penalty Kick. On a penalty kick, a player from the fouled team gets a free shot at goal from the "Penalty Mark" with only the goalkeeper to stop the shot. All other players must stay outside the Penalty Box & the Penalty Box Arc until it is kicked. The kick must go forward & once "in play" any player other than the kicker may then touch the ball. The goalkeeper must stay on the goal line until the ball is kicked, but he can move laterally along the line. The goalkeeper cannot take actions (such as waving his arms or yelling) to try to intentionally distract the kicker because that would be "unsporting", nor can the kicker start his run & then stop for the purpose of faking the Goalkeeper, for the same reason.

An entry for penalty always causes an automated betstop.

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4 + 4: possible penalty home team automated betstop 5: penalty home team confirmed Betstop remaining 6 + 6: possible penalty away team automated betstop 5: penalty away team confirmed Betstop remaining

Most of the time a penalty decision is followed by a card decision (yellow, red or yellow red). In the next step system will ask scout if there is any card shown to defending team concurrently to penalty.

1 For Yellow Card Team X 2 For Red Card Team X 3 For Yellow/Red Card Team X 0 For no card shown 5 To Confirm
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System will ask you how penalty is resolved or if there is another card: Press 1 for penalty scored, 0 for penalty shot missed or 3 for another card. If penalty is scored: Penalty scored. New score: x - y automated betstart If penalty is missed: Penalty missed manual betstart needed

Important: Dont open the market during penalty procedure. Dont forget to open the market again when the penalty is missed. Each penalty situation has to be resolved as described above. You can enter red cards also during a penalty procedure without causing a betstart. Always wait for the referees reaction before confirming goals by penalty. Be sure that the referee didnt decide to repeat the penalty.

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12.4.1. Penalty Shootout (Overtime)

After 2nd period of extra time you have to enter 8 and confirm with 5 to continue with penalty shootout.

You have to enter penalty sequence each penalty shoot during shootout.

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Each penalty shot has to be resolved by either: entering goal

Or ball safe 2 for missed penalties

12.4.2. Disciplinary Measurements for Penalty Issues Open the market during penalty procedure: 100% fee Cut Confirmation of cancelled goals: No payment and no further duties Missing to proceed with OT and penalty shootout: 100% fee cut
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12.5. Goals (Automated Betstop)

Goal information is the most important information during your coverage. You should avoid any kind of mistakes regarding goals.

12.5.1. Goal Procedure

Press 1+5 for Goal home team and press 5 to confirm This can also be done by pressing 1+1 for Goal home team and 5 to confirm Press 3+5 for Goal away team and press 5 to confirm This can also be done pressing 3+3 for Goal away team and 5 to confirm.
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Important: Goal inputs cause an automated betstop. Confirmation of goals always cause automated betstarts. You dont need to open the market manually once you have confirmed a goal. Confirm goals only once the match has started again. You should press 5 with the kick off after goal. No goal confirmation before match starts again!

12.5.2. How was the goal scored? System will ask you how the goal was scored once you have confirmed a goal.

How was the goal scored? Press 1 for goal by shot Press 2 for goal by header Press 3 for own goal

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12.5.3. Goal Confirmation Procedure Most Important

We dont accept any delay for goal information. As soon as an attack seem s to end in a goal, enter goal sequence. After entering goal sequence it is possible to confirm the goal at least after 5 20 seconds. This confirmation procedure depends on the number of covered matches and your rating.

Matches more than 10 more than 10 more than 10

Rating lower than 4,0 4,0 4,5 4,5 5,0

Confirmation time at least 20 seconds at least 10 seconds at least 5 seconds

Confirmation of goals changes match score and opens the market. After a goal is confirmed, scout still has 3 options: o Scout has to enter whether match is restarted by kick off (press 5) or an event occurred which will cause a betstop: o Cancellation of goal o Booking (red card) Re Kick off: Scout has to enter this information as soon as the match is restarted after a goal. This will be the final confirmation that a goal was given. Cancellation of goals and important bookings: Scout has to press 0 for betstop if a confirmed goal is cancelled or if there was any red card/yellow red card after goal confirmation. In both cases the market remains closed and an automated SV call will be generated. SV will cancel confirmed goal or enter booking for you while match is still in status = betstop. In case of cancelled goals SV still has to enter a reason for goal cancellation. In case of bookings that occurred right after regular and confirmed goals SV will also enter KO information.
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You should at least press 0 for bet stop if you are not sure what to do and wait until the situation is clear. 12.5.4. Cancelled goal Sequences It is quite common that goals are not counted because of offensive fouls or offside decisions. Additionally, the system can recognize any other entry as a goal or you might press goal by mistake. For all these cases you have to cancel possible goal entry.

Once you get aware that goal is not counted or that entered goal information is not correct you should press # to cancel goal.

System will ask you the reason for canceling any goal sequence. Goal cancellation may have 3 reasons: Goal cancelled: Offside press 1 Goal cancelled: Foul attacking team press 2 Goal cancelled: Wrong system entry press 3 Goal cancelled: Unknown press 4

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You have to confirm this information by pressing 5 and open the market manually by pressing 0 and 5 12.5.5. Disciplinary Measurements for Goal Issues Late entry of goal information: No payment and no further duties Confirmation of cancelled goals: No payment and no further duties Wrong goal information without immediate supervisor contact: No payment and no further duties Confirming goal before Kick Off: 50%

12.6 Injury Time Injury time is the time added on by the referee at the end of each 45 minute half to compensate for interruptions during the game. Injury time is commonly added on for substitutions (30 seconds for each one), injuries, time wasting and other interruptions. When the clock reaches 44 30 (first half) and 89 30 (second half), the system will start asking you to enter the added time by the referees. In order to do this, you will have to press # twice (##) and wait for the system to ask you how many minutes will be added, then enter the number that was displayed by the referee; for example, if 3 minutes will be added, enter ##3. Please note that after pressing ## you have to wait for the system to ask you how many minutes will be added.

If for any reason, the injury time is not communicated at the stadium, you have to press 9 as info on injury time information not available.
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The sequence of buttons will be then: ##9. In case there is no injury time awarded, just end the period with the normal procedure, using button 8 and confirming with 5.

13. Status Button # For any information regarding the current status of the match, press the # button. The system voice will tell you the current status of the match (Time, Score). The holding stack (music) will be stopped while this is happening and it will continue when its over. You can always continue entering your inputs during the status message. The Status button # has got different levels:

Press # You will hear match time and the current score Press ## You will hear match time, actual score and all actions you did since match start If you have pressed match status button (8) unintentionally, press # to return to your former status of the match. *Exception! If you enter ## at the end of each half (see explanation above) the system will ask you how many extra minutes will be added to that half.
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14. Match Process Overview Arrive at venue 1 hour before the official kick off time. Wait for the system call. Enter your 4 digit code. Answer the questions regarding weather. Answer the questions regarding pitch. Open the Market with 0 and confirm with 5. Press 8 and wait for coin toss. Answer the question regarding kick off. Press 5 to confirm the exact kick off time. Press 8 for the end of first half and confirm with 5. Press 8 to start the second half and confirm with 5. Press 8 to finish match and confirm with 5.

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15. Overtime and Penalty Shootout Be aware that we want you to cover Overtime (OT) and Penalty Shootout. For this you will need to change status by pressing 8 and selecting next status by pressing 2 for Extra time (Overtime) or 3 for penalty shootout.

Here is a list of the match status sequence: 8+5 1st Half - For the match start 8+5 End of 1st Half 8+5 2nd Half 8 1 for match end, 2 for Extra time and 3 penalty shootout Awaiting Overtime- This status is to inform that match will have Overtime. 8+5 1st Half OT - For the start of the Overtime 8+5 End of 1st half OT 8+5 2nd Half OT 8 End OT Please change to this status once Overtime is over. 1 for match end or 3 penalty shootout

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8+5 Awaiting Penalty Shootout - Inform that match will go to Penalties. You need to enter this right after the End of the Overtime and NOT when the Penalties are about to start. Also be sure that the match is really going to Penalties. 8+5 Penalty Shootout - On Penalties we use the normal penalty procedure. So you have to enter them manually, one by one. Eg: 4+4 (Penalty Home) or 6+6 (Penalty away) + 5 (confirm Penalty) if GOAL 1+1 (Goal home) or 3+3 (goal away) + 5 (Confirm Goal). If NO GOAL press 2 (ball safe). 8+5 End Penalty Shootout You can hang phone after input this status.

Please note that in general the procedure/buttons are the same like in 90 minutes.

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16. Buttons Overview 16.1. Statistical Buttons

16.2. Most Important Buttons

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17. Disciplinary Measurements The accuracy of reported data and your reliability is very important for us. We have a rating system which is includes some disciplinary measurements. Please be aware of the following points: Wrong score (100% fee cut) Delay in entering goals (More than 3 seconds) (100% fee cut) Delay in setting betstop for important facts (red-penalty etc) (50% up to 2 seconds, 100% more than 2 seconds) Small delay in entering goal (up to 2 seconds) (50% fee cut) Missing red cards (100% fee cut) Missed yellow cards (50% fee cut) Not entering pre-match info (20% fee cut) Wrong/missing kick off team and do not inform SV (50% if wrong / 20% fee cut if missing) Wrong match status (Not setting to correct match status, not able to cover penalty procedure) (50% fee cut) Late at venue/ miss the game (if the scout called us that he is late but we can still cover the game = 50% fee cut / if we miss the game=100% fee cut) Not forwarding important info to the SV/not answering SV calls (50-100% fee cut, it depends from the case) Run out of battery (100% fee cut) If a scout covers a whole game with only ball safe entries (Not ball safe home or ball safe away) (50 % fee cut) Ignore mute instructions: No payment and no further duties (no imbursement for expenses) Missing to proceed with OT: 100% fee cut Open the market during penalty procedure: 100% fee Cut Missed DA before goals (20% fee cut if it happens more than 2 times per match / less than 2 times = advice)

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18. Most Important Do not try to correct any wrong entries yourself once you have confirmed them with 5. In these cases: Stop the betting market and immediately call the supervisor with *.

After a goal: Wait until the match starts from center again and confirm the goal with 5 It is a big mistake to confirm a goal which is subsequently invalidated because of offside, foul etc.

You might have disconnections during coverage. This is not a reason to panic or to get worried about. In most of the cases there is a technical reason for this. The majority of the disconnections can be avoided if you hang up call during halftime. Please wait until you get a call either from system or directly from supervisor. You dont have to send an SMS to get re-connected. The first thing to do after you are re-connected is to contact supervisor and report about any happenings during disconnection. Please wait for supervisor confirmation before opening the market again. Dont open the market without confirmation from supervisor when you get disconnected.

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19. 19.1 FAQ FAQ Soccer

Question: What is the sequence at the beginning of the coverage? Answer: Procedure: Weather conditions Pitch Conditions 0 8 when coin toss 1 or 3 for home/away team kicking-off 5 at the point the kick-off happens Question: I pressed a key by mistake, I was pressing # and then ## (2 times #); what is the right input (dial number) to delete the instruction without problems? Answer: Press one time #

Question: When I give the weather information to the system; I use 1, 2 and 3 - one for good, two for medium and three for bad. Do you have any suggestions what a medium weather is, rain, wind, snow...? Answer: Cloudy Question: When a player scores a goal because the ball touched his body How do you describe such goals? Answer: The goal is a goal by shot.

Question: How do I find out the actual status of the market, whether the market is open or closed? Answer: The system repeats the status frequently. Another option is to press the # button. Then you can request a status quo. Question: Home Team is attacking, and theres a shot outside the area; the goalkeeper get the ball (so the player failed his goal attempt) but a defender (from the away team) is having the ball but still in the dangerous area ... Could you tell me when do I have to press "2" ? When the forward fails the shot? Or should I wait until the ball goes with the defender outside of the danger area? Answer: We need you to press attack when the attacking team enters the yellow zone with the ball. Regardless the fact if they shot or not. You have to press safe when:
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Sportsdata Basic Soccer Standards


The attacking team stops attack and turn back into the safe zone The defending team steals or blocks the ball The attacking team tries an attempt and misses When the goal keeper safes the ball

Question: Home Team is attacking, and theres a shot outside the area; the goalkeeper get the ball, pass it to one of his team mates, but he loses the ball and a player from the home team attacks again; Should I first press "2" when the goalkeeper hits the ball and press "1" again because there is another attack? Or should I NOT press "2" and keep the action of "1" because the attack is still remaining? Answer: Do not press 2. But press another attack (1) for the home team.

Question: There is a corner (press "4+5" home team attacking) but the attacking team hits a short ball and two players are fronting each other around the corner area, what should I type in? Answer: Please press another dangerous attack to mention that the dangerous attack still is still remaining.

Question: If both teams are fronting each other in the midfield area for some time without dangerous attacks from both sides, how often should I press 2? Answer: Every 30 seconds. Please be aware, that every push to 2 generates a market opening, we need the Live inputs as accurate and precise as possible. Question: Could you tell me what to dial for a dangerous attack which finishes with a corner? Answer: 1/3 for dangerous attack + 4/6 for corner + 2 for safe ball (if there is no goal). Please be aware that you have to press a dangerous attack almost before every corner. Question: If during the match, there are 3 consecutive corners (back to back, ball stays in the dangerous zone), should I press 2 in between each of them? Answer: No need to press 2 between the corners.
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Question: What is the procedure if it is unclear who scored or how the goal was scored? Answer: The system will ask you several times, and if you dont enter anything the status will be unknown. Thats fine with us. Question: There is a dangerous free kick, I press "0" and wait... but the system vopitch is telling me asking for "press 0 to open the market"; what does it means? Answer: The moment you press 0 and wait everything is stopped and our clients got the information that there is a situation which will very likely be a goal. The system is only remembering you that you have closed the market and you should open it as soon as the dangerous situation is over. Question: Should I have the market open or closed when the game is in general play? For example when the players are the middle of the pitch passing the ball? Answer: The market always has to be open except on special situations like a goal, a red card and a very dangerous position or on a supervisor request. Question: When the ball enters yellow area it is Attack, if there is immediately free kick, do I have to press another Attack, or one attack is enough? Answer: One attack is enough. The attack is just an indication to show where the ball is.

Question: During a game a penalty is awarded ..."4-4" or "6-6" then "5"...whilst waiting for the penalty to be taken the call disconnects. During this time the penalty is scored. When the connection is re-established and after entering the scout code...the system asks for the betting to be opened (as it automatically closes) and then I enter the fact that a goal was scored...how it was scored. Shot etc. In this situation, is this the correct procedure or what action should be taken? Answer: No. You should keep the market closed and contact the supervisor with *. This is the general procedure: You have to call supervisor when you get reconnected and wait for him to confirm you that you can open the market. There will be a fee cut if you ignore this important instruction.
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Question: If the penalty is missed and rebound goal what should we press? Is there an automated betstart? Answer: No. There wont be an automated betstart when penalty is missed. Only a scored penalty is generating an automated betstart. For a rebound you have to enter goal after penalty is missed (0). Question: What to do if more then 1 card is given during penalty? (for example 1 for the foul, 1 for protesting (the cards are given to different players)) Answer: There will be a change for this in upcoming releases. At present you should enter the most important (always red cards) and skip the yellows for after the penalty procedure. If there are more than 1 red cards during penalty you should immediately contact supervisor. Question: Is it still ok to press manual betstop before entering penalty? What should reason for betstop be? Answer: Yes it is ok to press betstop. You should enter Other as reason for betstop. Question: If player receives 2nd yellow card, then its enough to report the red card directly and then answer the question that this is 2nd yellow. Answer: Yes. The sequence is as follow: 4/4 or 5/5. The system will ask you press 2 for red card, 3 for yellow/red card and 0 for no card. Question: Isnt chapter 12.3.3 missing? It should be about the yellow-red special case? Answer: The document will be updated soon.

Question: I would like to clarify yellow/red cards situation. If a player gets a second yellow and red card, does it mean that I should press 7/7+5 or 9/9+5 and to choose yellow/red action? Answer: Yes!

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Question: For a penalty that was scored should you wait for kick off to press 1 (as when pressing 5 to confirm a normal goal) or will you have to press 1 when goal scored and then 5 to confirm at kick off? Answer: You should be sure that the goal is given. The best is here to wait.

Question: If penalty was missed but ball goes out for a corner. You should press 0 for penalty missed but then should you manually open the market first before entering the corner? Answer: Yes. The market should be opened before.

Question: When a player receives a red card due to a second yellow card, what's the best sequence ? 1> Enter only red card and system will ask me if yellow/red card situation? 2> Betstop + yellow card + red card 3> yellow card + red card Answer: It is the first option: Enter only red card and system will ask me if yellow/red card situation

Question: If a penalty is scored or missed but the referee then says that the penalty has to be retaken, what should I do? I need to know the correct procedure for what to do if i have entered the goal, but also if i have not entered the goal. should i press ball safe/cancel goal and then reenter the penalty? or should i call the supervisor? This is important that i know this, because tomorrow i have a match which could finish with a penalty shootout. Answer: You should enter a goal only once the match has restarted. So there is no way you can enter a not given goal. When a penalty is retaken you should wait until final resolution.

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19.2. General FAQ Questions about Livescouting duties:

Question: I have forwarded you the list of teams which are within 60 Km from my home. But there are some information regarding flights, accommodation and victuals in the guidelines. Does this mean I can also cover matches far away? Answer: The team listing is important for us to know which matches, club, venues you can cover within an acceptable distance. Regarding the information requested about transportation is important to us for possible tournament coverage.

Question: I have seen that there is a discount on my fee if I make some mistake, is it because the information goes to some betting provider? Answer: We do indeed have discounts on possible mistakes. As far as we are providing live results for Medias or Betting providers, we cant allow any mistakes. Question: How will I handle the Livescouting duty? Would I have to use a PDA or a regular mobile phone? Answer: You can use a standard mobile phone; we do not recommend using PDA or any software for Livescouting duties. Question: If I am interested by a supervisor position for a certain region, will I have to provide (with my scouts) full coverage of the 1st, 2nd and 3rd soccer leagues? Or just try to cover as much games as possible? Answer: As a supervisor you will help us recruiting and organizing a scout network in certain regions to be able to cover as much games as possible. Please keep in mind that we will never guarantee an exclusive coverage, we always need two sources for each match.

Question: The payment procedure for Supervisor is not clear to me. How does it work? Answer: You still have regular scout duty, fee staid unchanged. Supervisor gets 5,00 each match successfully covered by a scout of his network.
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Question: I received (or) sent a match but its over 100kms from where I live, would it ok to provide coverage? Answer: It is not worth for us that a scout travel over 100kms to cover one game or two. Please clarify this before you travel to the far venue with Livescouting@sportsdata.ag. Question: Will you cover the phone bills? Answer: You always will be the recipient of the phone call. So you wont have any costs except other than you are living in USA or Canada.

Question: Will I be given anything in written and signed that my expenses will be covered? Answer: You will have confirmations for each match. But there is no contract or similar agreement. Question: If I provide the list of events (teams) I can attend will I get the confirmation that these are the ones you're interested in? Answer: We need the team names only for administrative reasons. You will not get any confirmation that you have to cover all matches from one scout. We have more than just 1 scout in one region. So we always try to allocate the matches to the best scout. 19.3. FAQ Invoicing Question: How can I get payment? Answer: You have to send us an invopitch at the end of each month (after your last duty every month). The invoicing is part of SMP Invopitch Center. Be aware that you just can send 1 invopitch per month. Question: Do I need to send you scan for all expenses? Answer: Yes. We wont reimburse any expense which is not proved with a scan.

Question: What can I charge for fuel? Do you need fuel receipts for each match? Answer: You can sum up your kilometers for each match and take fuel at the end of the month. There is following rule you can consider:
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100 Km = 10 Liter Question: How will you transfer payment? Answer: We are transferring only via bank (IBAN and BIC needed) or via moneybookers.com. Outside EU we recommend usage of Moneybookers.com. Please be aware that we dont reimburse any bank transfer costs. Question: How long it takes to receive payment after I have sent my invopitch? Answer: This is the invoicing procedure: 1st to 10th each month: Live scouting gathering all invopitchs and starts checking these (expenses, scans etc.) From 10th each month: Live scouting is confirming checked invopitchs to accounting and they are proceeding with payment. This procedure may take a few days. Since we have a tremendous number of scouts and this number is increasing daily. Therefore please be patient with the payments. If anybody has got any doubts concerning our integrity, please stop sending us any proposals until you receive your money. Some of you already made the experience that we respond very fast if there is anything missing for your invoices.

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