Unable to recover files from VMware...

cshyshtof 2 posts since 29-Jun-2011 Unable to recover files from VMware image (FLR) 25-Jun-2012 06:27

Hello,

I have successfuly performed a backup of several VMs using the VM Proxy. Some VMs were enabled for CBT, some not. When I try to perform a restore of individual files, I get the message: "The VMDK filename is not valid or present. Verify that the proxy was correctly registered using the supported method in the documentation". It happens when I click in Backup and Restine on GLR button of that specific backup. The Proxy seems to be enabled, as backups are executed properly. The Avamar is 6.1.0-333. Any help?

Cheers, Krzysztof
Tags: vm, proxy, flr, glr

Sandeep Sinha 320 posts since 29-Apr-2010 Re: Unable to recover files from VMware image (FLR) 16-Jul-2012 05:32

Hello,

Do you have multiple vCenters registered to the MCS, this error may appear if mcs is selecting a flr proxy which is located on a different vCenter than the source VM of the backup.

If this is not the case, then you may also try to register FLR proxy again and perform the File level restore.

Generated by Jive on 2013-03-13-07:00 1

Unable to recover files from VMware...

Thanks.

fdxpilot 78 posts since 15-Jan-2012 Re: Unable to recover files from VMware image (FLR) 16-Jul-2012 18:25 in response to Sandeep Sinha

As an aside, how does Avamar select a proxy do browse a backup for a file-level recovery or to perform the recovery? Is it completely random or is there any preference to use a proxy local to the VM or backup location? As you hinted at, there are environments involving multiple sites, vCenters, and complex backup and replication topologies where it would be advantageous to be able to control which proxy is used for a browse/restore. Is there any way to do this?

joseluiz.junior 1 posts since 24-Jul-2012 Re: Unable to recover files from VMware image (FLR) 04-Mar-2013 09:21

I have the same issue but i have 2 vcenters and running admin gui on a XP system.

Thansks,

J.H. 51 posts since 07-Mar-2012 Re: Unable to recover files from VMware image (FLR) 08-Mar-2013 09:09

I had this issue and fixed it. go to administration edit each proxy Datastores tab - do the select all again or unselect all and pick just the ones you want Groups tab - do the select all again ok it should say it has been updated

Generated by Jive on 2013-03-13-07:00 2

Unable to recover files from VMware...

after doing this to all of them your FLR should work again ( if not invite them all again) This was something about them getting hung. once I did this my FLR worked again.

Generated by Jive on 2013-03-13-07:00 3