PAWAN KUMAR Job Level: 1 year of experience in Data Network & Support Pawan301988@gmail.

com Desired Industry: Network and Telecom 8588975007 Type of Position: Permanent Location: Noida (U.P) 201303 Highest Degree Attained: B.Tech (IT) 2011

Email id : Phone-No : Current

EDUCATIONAL BACKGROUND B.Tech in Information Technology. (2007 to 2011) with 70% From HPU Shimla 10+2from HP Board with 61% 10th from HP Board with 63% ENGAGEMENT OVERVIEWS

Company Jds Pvt Ltd Duration April 2012 Sep 2012 Role Admin Analyst Responsibili Designing, installing ,configuration & maintaining a variety of ties networks like: LAN Installing, configuring, upgrading & troubleshooting computers & Peripherals devices. System & Network Administration, Installation, Configuration & Maintaining of Network. Installed Network Printer or computers onto existing networks. Knowledge about Installation, Configuring & Maintenance of switch. Company Duration Role Responsibili ties Wipro Ltd. Sep 2012 Till date Network Associate L2 Enterprise support to BHARTI AIRTEL ISP customers (ILP/MPLS). Co ordination with various NOC Engineers to deliver solution up to customer satisfaction with in SLA. Assisting high bandwidth customers on live issues in the network. Follow ups with Field Engineers & various FSPs Ericsson, GTL, SIFY for Last mile problems. Hands on troubleshooting on SDH and CEN media. Preparing RCA (root cause analysis) reports for critical issues. Ticketing Tool- Oracle ECRM Maintaining VPN connectivity through MPLS Platform. Maintaining Internet connectivity through MPLS Platform.

SKILLS

Cisco Certified Network Associate (CCNA) Routing Protocols LAN Switching Wan Protocols Network Terminology RIP, EIGRP, OSPF VLAN, VTP, STP etc. HDLC, PPP, Frame Relay OSI Layers, IP addressing & Sub Netting

SUMMARY Experienced in troubleshooting high end P2P networks. Part of BHARTI AIRTEL CFM (Centralized Fault Management) process. Member of Pendency Team for the resolution of long pending/ out SLA cases. Cisco Certified Network Associate. Additional knowledge up to CCNP (R & S). Fundamentals and in depth knowledge of networking concepts. Highly motivated team player with zeal to learn new technologies and always believes in giving the best of efforts in challenging environments
DETAILS

PERSONAL

Date of Birth Gender Nationality Marital Status Languages

: 30th Dec 1988 : Male Indian : Single : English, Hindi.

Date: Place: Pawan Kumar