Mba Student Handbook Fall 2012 Total Act

Graduate Student Handbook FALL 2012
MBAPROGRAM
M B A T U D E N T O O K M B A S T U D E N T B O O K M B AS S T U D E N TB B O O K
WELCOME TO THE AMERICAN COLLEGE OF THESSALONIKI (ACT) We are glad that you have chosen the American College of Thessaloniki for your MBA program. Students just starting classes at The American College of Thessaloniki often have questions. You should find the answers in this MBA Rules and Regulations handbook. We hope that you will find this handbook useful and refer to it often throughout the year. We also hope that your experience at The American College of Thessaloniki will be all that you want it to be and that you will take advantage of all the opportunities available to you at ACT. Good luck!
Sevasti Kessapidou MBA Director
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TABLE OF CONTENTS
MESSAGE FROM THE DIRECTOR 1. MBA DEGREE REQUIREMENT 2. PROFICIENCY REQUIREMENTS 2.1. GMAT Graduate Management 2.2. TOEFL Test of English as a Foreign Language 2.3. Math Computer Skills 3. ADMISSION REQUIREMENTS AND STATUS 3.1. Admission Process 3.1.1. Application Fee 3.1.2. Important Dates 3.1.3. Orientation 3.1.4. Academic Record 3.1.5. Transcripts and Credentials 3.1.6. Work Experience 3.1.7. Recommendations 3.1.8. Leadership: Activities, Service and Recognition 3.1.9. Interview 3.1.10. Resume 3.1.11. Campus Visits 3.1.12. Housing 3.2. Application Instructions 3.3. Declaration of Major and Degree 4. CONCENTRATIONS 4.1. Banking and Finance 4.2. Entrepreneurship 4.3. Management 4.4. Marketing 5. CREDITS 5.1. Credit Hour Definition 5.2. Transfer of Graduate Credits 6. TUITION AND FEES 6.1. Scholarships/Grants 6.2. Financial Aid 6.3. ApplicationFee 7. REGISTRATION AND GRADING 7.1. New Students 7.2. Academic Calendar 7.3. Change of Registration 7.4. Proficiency Credit 7.5. Dropping of Courses 7.6. Incomplete 7.7. Computed Grade-Point Average 7.8. Grade Deficiency System 7.9. Probationary Action 7.10. Academic Progress, Departmental Probation Procedures 7.11. Graduate College Review of Departmental Dismissal 2 6 6 6 6 7 7 7 7 7 7 8 8 8 8 8 9 9 9 9 9 10 10 10 10 10 11 11 11 11 11-13 13 13 14 14 14 14 15 15 16 16 16 17 17 Dismissal 17 18
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7.12Conflict with Faculty 7.13 Integrated Case Study 7.14 Institutional Repository 8. CLASS ATTENDANCE 9. READMISSION TO THE PROGRAM 10. AWARDS FOR GRADUATE STUDENTS 11. ACADEMIC INTEGRITY Violations of Academic Integrity 12. AUTOMOBILES-ADDRESSES-IDs-POSTING MATERIAL 12.1. 12.2. 12.3. 12.4. Photo Parking Posting Material on Campus Reporting Correct Address Student Identification
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13. COMPUTING FACILITIES AND IT SERVICES 1. Your ACT Account 2. Webmail

2.1 2.2 2.3 2.4 Why do I need another email account How do I forward ACT student web mail to my personal account Some features that come with ACT student webmail Forgot your password or having trouble with your account
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3. Using your Computer Account 3.1 How to log in to computers on campus 3.2 How to change your password 3.3 Password notes 3.4 How to change your password remotely 3.5 Network folder access 3.6 Logging off 3.7 Forgot your password or having trouble logging in
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4. MOODLE 4.1 4.2 4.3 4.4 4.5 4.6 What is Moodle Access and Login Your courses Your profile Basic Navigation Further assistance
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5. Remote Access 5.1Logging in 5.2 Using remote desktop connection 5.3 Change your computer login/Moodle password 5.4 Logging off 6. 7. 8. 9. CD/DVD burning and flash drives Personal computers and portable devices Wireless network access Brief descriptions of the computing facilities
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10. Technical support
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14. VISAS/Residence Permit 15. ACT BISSELL LIBRARY SERVICES & RESOURCES 15.1 Bissell Library Access Policies 15.1.1 Access to Resources and Services 15.1.2 Borrowing Rules 15.1.3 Building Access and Use 15.1.4 Conduct 15.1.5 Loan Periods 15.1.6 Fine Rates for Overdues 15.1.7 Number of Items that May Be Checked Out 15.2 Computer Use Policy 15.2.1 Purpose 15.2.2 Application and Revision 15.2.3.Computer Access 15.2.4 Remote Access 15.2.5 Acceptable Use 15.2.6 Compliance and Enforcement 15.3 Bissell Library Web Site 15.4 Business Research Guide 15.4.1. Databases list 15.4.2. Library Catalog-iPac 15.4.3. Library Classification System Dewey Decimal Classification System (DDC) 15.4.4 Print Periodicals (articles) 15.5 Searching Techniques 15.5.1 Boolean Operators 15.5.2 Truncation 15.5.3 Phrase Search 16. OAED PROCEDURE FOR APPROVED MBA TUITION AND FEES FUNDS 17. STUDENT REPRESENTATION 18. BOOKSTORE 19. HEALTH CARE 20. OTHER SERVICES Copying/Printing Services 20.1 Telephone Services 20.2 Transportation Services 20.3 Lost and Found 21. SPECIFIC COLLEGE REGULATIONS 22. IMPORTANT PHONE NUMBERS 22.1 22.2 Emergency Telephone Numbers ACT Telephone Numbers
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23. CAMPUS MAP
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1. MBA DEGREE REQUIREMENTS ACTs MBA program is built on a core of required courses in key areas of business. Students also complete a concentration plus electives selected to meet each individuals personal interests and goals. The MBA concentration provides a specific focus through a comprehensive, integrated approach to a subject area. Four concentrations are offered: Banking and Finance Entrepreneurship Management Marketing The MBA degree requires completion of no less than 48 credit hours distributed over the following categories: a core, including 36 course credits; a 3-credit integrated case study /consulting course requirement; and 9 course credits within the selected concentrations. 2. PROFICIENCY REQUIREMENTS 2.1. GMAT-GRADUATE MANAGEMENT Applicants are encouraged (not mandatory) to submit an official score report for the GMAT which will be utilized along with the other admission material. Applicants may complete the GMAT more than once; only the higher score is considered. Scores dated within the last five years are acceptable and must be reported directly from the testing agency. ACTs institutional code is 7171. Applicants who are planning to take the GMAT should provide the above number to the test administrator for a GMAT Score Report Request Form. Applicants should complete this form and return it to their administrator before leaving the test center. This will ensure that GMAT score reports will be sent directly to ACT. 2.2. TOEFL - TEST OF ENGLISH AS A FOREIGN LANGUAGE Results of this exam are helpful for international applicants who are nonnative speakers of English to gain admission. Automatic waivers of the TOEFL requirement are granted to candidates who have received a bachelors degree (or higher) from an English speaking University or to candidates who have successfully completed the interview process.
Scores dated within the last two years are acceptable and must be reported directly from the testing agency. ACTs institutional code is 9393. 2.3. MATH-COMPUTER SKILLS Incoming full time students are expected to demonstrate competence in math and computer skills. Math: Applied Statistics for Business Decisions will be a required course for all students. Computer Proficiency: Students are expected to have basic knowledge in the use of word processors, spreadsheets, database programs, e-mail and windows.
3. ADMISSION REQUIREMENTS AND STATUS 3.1. ADMISSION PROCESS Admission to the ACT MBA program is competitive. Applicants are evaluated on the quantitative and qualitative aspects of their professional and academic background. Applicants who are admitted are individuals who possess at a minimum the equivalent to a Bachelors degree, have great potential for success in the program as well as the potential for a successful career in a business-related field. 3.1.1. Application Fee A non-refundable application fee must be received before your application will be processed. The application fee must accompany your application in order for your request for admission to be considered. All fees must be paid at either ALPHA BANK, Account number: 714002002004481, Iban number: GR81 0140 7140 7140 0200 2004 481; EUROBANK, Account number: 00260520.10.0200017866, Iban number: GR84 0260 5200 0001 0020 0017 866; or NATIONAL BANK OF GREECE, Account number 895 298 00453, Iban number: GR030 110 8950 0000 8952 9800 453 providing the candidates full name. Please see the website for specific payment amounts.
3.1.2. Important Dates Applications are considered throughout the year. It is to your advantage to submit your materials early. Only applications that are complete will
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be considered. The MBA program of study schedule can be found on the website (www.act.edu/act) 3.1.3. Orientation An orientation program is provided one week before classes start. Students are introduced to Faculty, the schools library and computer facilities. 3.1.4. Academic Record Your entire academic record, including all undergraduate work and any graduate work you may have completed will be evaluated. Completion of specific coursework in business or management is not required. All majors are considered equally. Although no specific minimum grade point average is required, applicants who are admitted must show evidence of being able to successfully complete a rigorous academic program. For example, the reputation of the institution attended and the nature of the curriculum as well as the specific grade point average attained are considered. 3.1.5. Transcripts and Credentials Official copies of academic records of coursework completed in all colleges, universities, technical institutes, or professional institutions attended are required. Credentials submitted for admission become the property of the College and are not returnable or transferable. Academic records must be received in a sealed envelope directly from the issuing institution and bear the original stamp or seal and signature of a school officer. Documents not in English must be accompanied by official English translations certified by the issuing institution. Photocopies without this certification will not be considered official. 3.1.6. Work Experience Employment prior to beginning your MBA is important to gain maximum benefit from the program. Work experience is not required but is highly desirable. 3.1.7. Recommendations Two recommendations are required. It is suggested to submit one academic and one professional recommendation. The individuals listed should be acquainted with the scope and quality of your academic or professional achievements. Select references who know you personally, are aware of your credentials, and are able to assess your potential for success in graduate study and in a business career.
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3.1.8. Leadership: Activities, Service and Recognition Applicants should demonstrate leadership characteristics. This may be evident in your work history, but many other activities also reveal leadership potential. Community involvement, extracurricular activities, travel experience, hobbies, and special aptitudes could be examples of activities involving leadership potential. List the top three leadership areas in which you have actively participated, in order of their significance to you.
3.1.9. Interview An interview is required prior to a final admission decision. Applicants unable to visit the campus and whose credentials warrant an interview will be contacted by the Recruiting office to arrange an alternative interview format. This may be a telephone interview or an interview with a representative of the MBA program who may be traveling to the applicants location. 3.1.10. Resume Your resume should include a summary of your employment (including job titles and company names), education, extracurricular, and community activities. 3.1.11. Campus Visits Informational campus visits may be requested at any time. They typically include an admission interview and the opportunity to meet with current students and faculty. To schedule a campus visit, contact us at 30 2310 398387 & 398398 or e-mail: actmba@act.edu. 3.1.12. Housing Living in one of Anatolias campus facilities is an option although the majority of students prefer to live in off-campus apartments or houses, many on a bus route. Plan to locate off-campus housing at least a week before orientation begins. The College cannot guarantee off-campus housing, but often helps new arrivals find a place to live. A list of registered off-campus housing is maintained in the Academic and Student Affairs Office along with a list of students seeking roommates. The price ranges vary as much as the variety of options. For information about College apartments or off-campus housing direct inquiries to the Academic and Student Affairs Office.
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3.2. APPLICATION INSTRUCTIONS Most items on the application form are self-explanatory. Instructions for other items follow. Please print legibly in black ink and avoid unnecessary abbreviations. Personal Data Name: List your name as you would like it to appear on all College records. Be consistent and use the name you have provided in all correspondence with us. If your name changes prior to enrollment, please notify the Office of Admissions in writing. Residence/Home Address: Complete these lines as you would address an envelope to be mailed to yourself. Your home address will be used for correspondence forwarded to you in the Thessaloniki area for the period of your studies. If either address changes, please notify the MBA Department. Telephone/FAX/E-mail: Provide telephone numbers as well as cellular phone numbers, and, if available, an e-mail address and facsimile number where you can be reached regarding your application. 3.3. DECLARATION OF MAJOR AND DEGREE Every applicant for admission must indicate on the application form the program of major interest and the degree, certificate, or professional objective intended for pursuit. The only exceptions to this regulation are the limited number of applicants registered as "non-degree." Changes in the major status may be made in the course of a student's graduate study with the approval of the MBA Director. To initiate such action the student must file a change of major form in the MBA office. 4. CONCENTRATIONS 4.1. BANKING AND FINANCE The courses in the Banking and Finance Concentration are carefully structured to support the learning needs of entry-level and experienced staff in the commercial banking and financial fields. Participants gain knowledge of analytical tools and related real-world concepts that are discussed from a decision-making stand point. Courses include topics such as financial markets, advanced financial statement analysis, cash flow
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analysis, investment analysis, corporate valuation techniques, techniques of bank asset/liability management, commercial lending practices and procedures, credit risk analysis, international finance and lending, as well as current bank management issues. 4.2. ENTREPRENEURSHIP The Entrepreneurship concentration prepares students for managing new ventures (whether a small business, a family business, a new venture in an established organization) or for providing services to new ventures or small businesses. 4.3. MANAGEMENT The Management concentration exposes students of an array of decisionmaking and problem-solving tools that have broad applicability in business situations. Graduates are prepared to handle assignments that require analysis, creativity and leadership.
4.4. MARKETING The Marketing concentration prepares students to recognize, embrace and manage change in the global market environment, which is buffeted by many forces that include: new technologies, the information highway and changing managerial hierarchies and organizations.
5. CREDITS 5.1. CREDIT HOUR DEFINITION A credit hour is defined as an amount of work represented in intended learning outcomes and verified by evidence of student achievement that is an institutional established equivalence that reasonably approximates not less than: (1) One hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work each week for approximately fifteen weeks for one semester or trimester hour of credit, or ten to twelve weeks for one quarter hour of credit, or the equivalent amount of work over a different amount of time; or (2) At least an equivalent amount of work as required in paragraph (1) of this definition for other academic activities as established by the institution including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours.
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5.2. TRANSFER OF GRADUATE CREDITS Transfer credit will be given for approved MBA courses from US accredited institutions for which the student has received a B or higher. Graduate work at other institutions will be entered on the student's Permanent Record by the registrar, and a report on this action will be sent to the student and to the MBA department. Credit for these courses toward the MBA must have the approval of the MBA Director. 6. TUITION AND FEES A non refundable deposit is required upon registration in order to secure the position in the program. The deposit will be deducted from the first quarters tuition. In case of withdrawal from the program the deposit is not refunded. Tuition is paid every quarter and covers the number of courses taken each quarter. Payment of tuition (covering the courses taken each quarter) is due a week before classes start every quarter. The registration of students who have not paid or made arrangements to pay by the first week of classes will be considered void. In this case, the student may re-register after getting the approval of the Director. Students who decide to totally withdraw from classes within the first three weeks of classes are entitled to a refund of 50% of tuition. There is no refund for withdrawal from individual courses. The program may qualify for .... funding. Information can be obtained from Ms. Vicky Zaroucha at the Human Resources Department (tel. +30.2310-398.246). Students should deposit tuition and fees at either Alpha Bank or Eurobank or National Bank of Greece. The following information should be provided to the bank by students at the time of payment: 1) Students own first and last name 2) Students ACT code number 3) ACTs account number (depending on the bank): ALPHA BANK Account number: 714002002004481 Iban number: GR81 0140 7140 7140 0200 2004 481
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EUROBANK Account number: 00260520.10.0200017866 Iban number: GR84 0260 5200 0001 0020 0017 866
NATIONAL BANK OF GREECE Account number 895 298 00453 Iban number: GR030 110 8950 0000 8952 9800 453
Students who have or whose family has an account in those banks can draw money from their account and then deposit it in the ACT account. Please do not attempt to transfer money from one account to another. Students who come from areas of Greece, where those banks have no branches, should pay their tuition through a Greek Postal Money Order ( ). These students should consult the Post Office to ensure that their tuition will arrive on time. Students making payments from foreign countries should ensure that payment arrives at the bank on time. The College reserves the right to make adjustments to the fees and to assess additional fees when necessary. Information about tuition and fees may be found in the Accounting Office or on ACTs web-site: www.act.edu/act. 6.1. SCHOLARSHIPS/GRANTS Periodically scholarships are offered by various companies and organizations. Detailed announcements are available to qualified students. Important policies regarding students on financial aid are: Students must remain in good academic standing by maintaining a minimum GPA of 2.67 in each quarter in order to continue receiving aid; in this case, students can expect their financial aid award to be renewed at the old percentage for the following quarter. Students on aid who are guilty of cheating/plagiarism will automatically lose their scholarship benefits. No financial aid will be forthcoming to students continuing beyond the standard graduation requirements (16 courses). Students are also expected to assist the MBA Office with upcoming extra-curricular events, such as conference, seminars, etc.
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For information about Scholarships/Grants, inquiries should be directed to the Director of Scholarships and Gifts.
6.2. FINANCIAL AID FASFFFINANCIALAPPLIC ATION FEE ACT strives to be not only the 1st choice, but also an affordable choice for the education of youth from Greece, Southeast Europe, the US and beyond. To that end, the College awards financial aid to a substantial number of students in each entering class. Financial aid awards aim to make quality education affordable to students in need and also reward a student's academic accomplishments and potential. The American College of Thessaloniki has developed a well-established program of financial aid to assist students in their quest for a college education. This program ensures that no student should be deprived from attending ACT because of financial restraints. MBA students can apply for financial aid at the time of admission. The level of financial aid awarded, based in need and merit, will be communicated to the student upon his/her acceptance offer. Depending on the level of the award, MBA students have to maintain a certain GPA per quarter in order to continue receiving the financial aid. Students who receive an award up to 50% of the tuition fees will have to maintain a GPA of 3. Students who receive an award of 51% and above will have to maintain a GPA of 3,3. Students who fail to keep the GPA required in one quarter will be put on probation, warning of losing the award. If the required GPA is not met for a second consequent quarter, students will face a deduction of their award and a permanent suspension of the award if they fail to maintain the required GPA for a third consequent quarter. Maintenance, deductions and suspensions of the award is decided by the financial aid committee after evaluation of student performance. 6.3. APPLICATION FEE A non-refundable application fee must be received before your application will be processed. The application fee must accompany your application in order for your request for admission to be considered. All fees must be paid at the aforementioned Banks, providing the candidates full name. The College reserves the right to make adjustments to the fees and to assess additional fees when necessary. For information about College tuition and fees, direct inquiries to the Administrative Office.
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7. REGISTRATION AND GRADING 7.1. NEW STUDENTS New student registration will take place in person at orientation. Information regarding the orientation will be communicated to students in advance. If a new student can not attend the orientation program, they may register via e-mail through the MBA Office (skessapi@act.edu). 7.2. ACADEMIC CALENDAR Academic Calendar 2012-2013 New Student Orientation/Registration September 22 (Sa)
FALL 2012 Quarter 1

First Day of Classes Break Classes Resume Break Final Examinations October 1 (M) October 22-26 (M-F) October 29 (Mo) November 19-November 23 (M-F) November 26-November30 (M-F) December 3 (M) December 21 (F) January 8 (T) January 28-February 1 (M-F) January 28 February 4-February 8 (M-F)) February 11 March 4-March 8 (M-F) March 11 (M) March 18 (M) March 25 (M) April 1-April 5 (M-F) April 1 (M) TBA by instructor April 8-April 12 (M-F)
Quarter 2
First Day of Classes Last Day of Classes before Christmas Break Classes Resume Break Make-up class for January 7 Final Examinations
Quarter 3
First Day of Classes Break Classes Resume Shrove Monday, No Classes Independence Day, No Classes Break Make up class for March 18 Make up class for March 25 Final Examinations
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Quarter 4
First Day of Classes Last Day of Classes before Spring Break Classes Resume Break Final Examinations Commencement April 15 (M) April 26 (F) May 13 (M) June 10-June 12 (M-W) June 13-June 19 (TH-W) e 26 26 (W (W)--tentative Tentative) June
Make-up classes for holidays will be conducted during the breaks
7.3. CHANGE OF REGISTRATION Time Restrictions on Change of Registration MBA students should check with the Registrars Office concerning deadlines for course changes or dropping of courses.
7.4. PROFICIENCY CREDIT The MBA program offers a Proficiency Credit opportunity in the following courses: Managerial Accounting, Applied Statistics for Business Decisions, Managerial Economics, Corporate Finance, Operations Management. Students may consult with the MBA Director if they wish to take the Proficiency Credit Placement Exam for other courses not included in the list. Business graduates may petition to take a Proficiency Credit Placement exam for up to three courses. All applicants must communicate with the Registrars office to fill out a Proficiency Credit application form and receive information on appointment of relevant faculty member. An exam date will be set two weeks before the specific MBA course is offered. The application fee will stand at 200 per evaluation and a candidate may be evaluated one once in a specific course. A candidate must score an overall 75% or above for receiving proficiency credit. 7.5. DROPPING OF COURSES All graduate students who drop courses after the deadline established by the Registrars Office for each session shall receive the grade of F. This
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regulation could be waived under special circumstances and with the consent of the Director of MBA. Any change in the schedule which you submitted and which was confirmed by the registrar has to be officially made through the use of a withdrawal form. On this form, which is available at the Registrars Office, you need to indicate any courses you want to drop from your schedule. Drops must be completed in person during office hours. 7.6. INCOMPLETE If, for legitimate reasons, a student is unable to complete all the required work or examinations, a faculty member may choose to submit a grade of incomplete (I). If the course work is not completed, the (I) will automatically be changed to an F after a period of 6 months except for special documented circumstances which have to be approved by the Director. Extra time is allowed for the completion of the Integrated Case Study (MBA thesis) requirement. If the MBA thesis is not completed, the (I) will automatically be changed to an F after a period of 2 years from the course registration date except for documented special circumstances which have to be approved by the Director. Justifiable reasons for receiving a grade of (I) may include illness requiring medical attention or personal/work obligations claimed by the student and recognized as valid. Specific deadlines for the submission of student work to the faculty and for the faculty's report of (I) grades to the registrar will be set by the Director of MBA for each session. Courses may not be repeated to remove incompletes; removal of an (I) is accomplished only through the completion of the specific work for which the mark is given. 7.7. COMPUTED GRADE-POINT AVERAGE
Grade A AB+ B BC+ C CD+ D DF TR Au Definition
Fail (course must be repeated) Transfer Credit Audit
Grade Point 4.00 3.67 3.33 3.00 2.67 2.33 2.00 1.67 1.33 1.00 0.67 0.00
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W I P
Withdrawal Incomplete Pass
Completion of the prescribed number of courses is a necessary, but not sufficient condition for the awarding of a degree. All MBA candidates must complete the program within four years from the first date of enrollment, expect in special circumstances whereby an official leave of absence form is completed and approved by the MBA Director. In order to graduate, a student must have an overall GPA of at least 2.33. Students who do not meet the 2.33 GPA minimum requirement may petition to retake limited courses to raise their average, as approved by the MBA Director. Whenever the MBA department revises standards for grades, the new regulations will not apply retroactively to those already in the program.
7.8. GRADE DEFICIENCY SYSTEM A student may repeat a failed course only once. A second failure in the same course may be grounds for dismissal of the student from the program. 7.9. PROBATIONARY ACTION Students admitted to a graduate program are expected to maintain sufficient progress toward their degree requirements. Those that do not may be placed on academic probation. A student, shall be placed on probation if, after completing 12 credits of graduate work, the students cumulative grade point average for graduate work done at ACT falls below 2.33. If, after completing at least 12 credits, the students grade point average continues to remain below 2.33, the student can be denied permission to reregister. 7.10. ACADEMIC PROGRESS, DEPARTMENTAL PROBATION, AND DISMISSAL PROCEDURES If a student is failing to meet degree requirements, the department shall warn the student of this fact in writing. The notification shall specify in what way(s) the student is failing to meet the requirements. The student shall be provided a reasonable amount of time to meet the requirements prior to departmental dismissal. If conditions such as probation are imposed, an interview with the MBA Director will be required to discuss the specific situation and certain conditions may be imposed. A student who will not be permitted to register due to failure to meet standards shall be notified of this fact in writing with reasons for the
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action provided. Such dismissal may follow failure to meet conditions of admission, conditions of probation, pre-announced departmental gradepoint requirements or other standards, or failure of a regularly scheduled examination or formal evaluation. If a student judges the dismissal decision improper, the student has a right to review. The department shall establish procedures for handling such reviews. The procedures are to be approved by the MBA Director, and shall afford a fair and expeditious review. 7.11. GRADUATE COLLEGE REVIEW OF DEPARTMENTAL DISMISSAL Questions involving judgment of performance will not be reviewed beyond the departmental level. If, however, the student feels there has been unfairness or some procedural irregularity concerning dismissal, the student may pursue a grievance. 7.12. CONFLICT WITH FACULTY If the student feels an appeal of a faculty decision is warranted, the following chain of command should be followed: Professor Director, MBA Program Provost College President Each appeal to these individuals will be in writing with a copy for the students file. Each responding official will do so in writing with a copy for the students file. 7.13. INTEGRATED CASE STUDY Overview CASE STUDY 7.13. INTEGRATED The MBA Integrated Case Study (MBA thesis) is a research-based project that records the results of original research students conduct to complete the final requirement (MBA-BUS 599) for receipt of the MBA degree. Content and length is decided by the student and his/her advisor. 7.13. INTEGRATED CASE STUDY Formatting requirements The Integrated Case Study must be written in English. The document must be double-spaced with the exception of long quotations, lists, graphs, charts, footnotes/endnotes, items within tables, and list in appendices Text must be in 12-point font. Sample fonts include: Times New Roman 12, Arial 12, Helvetica 12.
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Tables and Figures must be consecutively numbered, titled and clearly referred to in the text.
MBA thesis sections Title pagea page displaying the title, identification of the writer and recipient and date Executive summarya summary of all major facts, analyses and conclusions Acknowledgementsstatements of acknowledgment of support; may also include disclaimers from responsibility for the results Table of contentslisting of thesis headings, appended parts, and figures/illustrations/tables and page numbers List of figures, illustrations and tablesseparate pages for list of figures, list of illustrations or list of tables; that list should contain the title and the page number on which each figure, illustration, or table is found. Body of the MBA thesisuse of structural coherence helpers (major and minor headings, previews, internal summaries); use of footnotes to provide supplementary information, opinions, explanations, or suggestions that are not part of the text; for in-text citations, follow the conventions of the reference system used in your Bibliography section. Appendixsupplementary information that supports the body of the thesis but has no place within the body. Possible appendix contents include questionnaires, working papers, summary tables. Bibliography (reference or Works Cited)a descriptive list of the secondary sources used. Three of the most commonly used reference systems are: the Chicago (the Chicago Manual of Style), MLA (Modern Language Association) and APA (American Psychological Association).
7.13. INATED .13. INTEGRATED CASE STUDY DROPPING OF COURSES.13. INTEGRATED CASE STUDY 7.14 7.5. INSTITUTIONAL REPOSITORY OF COURSES REPOREPOREREPOSITORY . CONFLICT WITH FACULTY In Spring 2012, the American College of Thessaloniki established an Institutional Repository for the MBA theses. All relevant documents will be forwarded to students upon their registration for the Integrated Case Study course (MBA-BUS 599).
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Students will first submit the Thesis Requirements form to the MBA director. They also need to submit a copy of the Thesis Requirements form to the Bissell Library. Following their thesis defense, students will receive the Defense Certificate form, signed by their advisor and the committee members, which they need to submit to the Bissell Library. Along with the Defense Certificate form, students must submit to the Bissell Library: 1) a bound paper copy of their thesis and 2) a CD-ROM which includes the thesis in .pdf format and the "Institutional Repository Submission Form" .doc file. Students are also required to sign and submit the Institutional Repository License, which provides to the Bissell Library the status of access in the Institutional Repository (open, internal or confidential). The Institutional Repository License is also signed by their advisor. All theses will currently be accessible only through the campus computers. A Bissell Library staff member will sign the Certificate of Successful EThesis Deposit which students will then submit to the Registrar's office to ensure that the graduation requirements are met. NOTE: The Bissell Library will keep a record with all the forms for any future use.
8. CLASS ATTENDANCE Students are expected to attend all regularly scheduled classes, as well as other activities and workshops. A student shall be permitted to make up required course work and examinations missed as a result of justified absences when these are authenticated and presented in a timely manner. Instructors are permitted to include attendance among factors determining a course grade. The attendance policy could be waived for specific situations by the approval of the MBA Director. ACTs regulations require that students be allowed to make up examinations which have been missed due to illness, mandatory religious obligations, or other unavoidable circumstances or University activities. 9. READMISSION TO THE PROGRAM Students who do not register for three consecutive quarters and have not applied for a leave of absence must request readmission from the MBA
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office. The school will retain student files for a period of one year. Depending on the length of time out of school, the student may be required to resubmit all the admissions credentials and pay the application fee. All readmitted students must fulfill the current curriculum and graduation requirements. Finally, readmission will be based on the availability of space for the quarter of reentry. 10. AWARDS FOR GRADUATE STUDENTS Awards are presented to honor MBA students who have display academic excellence and service to the MBA program.
11. ACADEMIC INTEGRITY The principles of academic integrity entail simple standards of honesty and truth. Academic integrity requires that all academic work be wholly the product of an identified individual or individuals. Joint efforts are legitimate only when the assistance of others is explicitly acknowledged. Ethical conduct is the obligation of every member of the ACT community and breaches of academic integrity constitute serious offenses. Each member of our community has a responsibility to uphold the standards of the community and to take action when these are violated. Faculty members have an obligation to educate students to the standards of academic integrity and to report violations of the standards to the MBA Director. Electronic copies of student submissions will be processed through "Turnitin", a software package that checks for academic integrity. Students are responsible for knowing what the standards are and for adhering to them. Students should report any violations they become aware of to the attention of the instructors. VIOLATIONS OF ACADEMIC INTEGRITY Any involvement with cheating, the fabrication of information used in an academic exercise, plagiarism, facilitating academic dishonesty or denying others access to material may result in disciplinary action taken by the college. Plagiarized assignments will automatically receive an F. Repeated breaches of academic integrity may result in serious consequences ranging from reprimand to expulsion from the program. The MBA Director will keep a record of all violations of academic integrity.
12. AUTOMOBILES-ADDRESSES-IDS-POSTING MATERIAL
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12.1. PARKING Parking is provided in the general parking zones at no charge to students, faculty, and staff. Parking areas include the area next to the New Building and north of the Bissell Library. Sufficient space is available in designated parking for faculty, staff, students, visitors and motorbikes. On special occasions, additional parking on the Anatolia High School campus can also be used with prior notice.
12.2. POSTING MATERIAL ON CAMPUS Bulletin boards are a primary means of communication among members of the American College of Thessaloniki. Students are encouraged to use them in a responsible manner. Items for posting must be pre-approved by the Director. This can be done by submitting the original to the Directors Office where it will be reviewed and, if approved, posted in the appropriate bulletin board. Information posted in violation of the above regulation, will be removed. For information about posting materials direct inquiries to the Directors Office. 12.3. REPORTING CORRECT ADDRESS Each student is required to report his or her correct address each quarter at the time of registration. This reported address must be the students actual residence address. Any change of residence made during the quarter or session must be reported to the MBA Office.
12.4. PHOTO STUDENT IDENTIFICATION College policy requires that all students carry their own picture ID card. Your American College of Thessaloniki Photo ID card is your official identification card throughout your entire academic studies at The American College of Thessaloniki, and it is required to access facilities and services across campus. Plastic photo ID cards are issued by the school after fees are paid. ID cards are permanent and do not need to be replaced or updated on a quarter basis.
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Students will receive their ID cards after submitting a receipt for payment of fees obtained from the Accounting Office either from the Bissell Library (upper campus) or the MBA Office. ID cards are nontransferable and are to be carried at all times while on campus and presented to any authorized college employee upon request. They are required for any library use and school transportation and for any other service or activity the cardholder is entitled to. Failure to present the card may result in denial of the service or activity. Loss, mutilation or destruction of the card should be reported immediately to the MBA Office. There is a replacement fee for lost cards. ID cards are valid for currently enrolled students, alumni, faculty, staff and invited guests. The holder is personally liable for all obligations incurred by the use of the ID card. ID card information and policies are subject to change without notice. The data contained within is for informational purposes only, and we do not claim it to be error free. For information about ID cards, direct inquiries to the MBA Office.
13. COMPUTING FACILITIES AND IT SERVICES
Your ACT Account

ACT provides all students with the following basic IT services: 1. Webmail 2. On-line courses (MOODLE) 3. Campus computer access 4. Remote access to library resources 5. On-line transcript and grades To access all of the above, you will use a user name and a password.
User name: Your student ID number (e.g. 20100999) Password: Your date of birth in the following format: Day-Month-Year (d-m-yyyy) Example: 9-4-1998 for April 9th 1998 (not 09-04-1998) Remember to use dashes (-) and not underscores ( _ ) between digits. In case the Registrars Office has the wrong date of birth on your file, the password mentioned above will not work. In that case, please contact the Registrar Office to
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have your date of birth entered or corrected in the system. You should be able to log in on the following working day. Each time you change your password for the computer login, your password for MOODLE and for the on-line transcript and grades system will change accordingly too. The password for the Webmail is not going to be affected; therefore you should change it separately. To find out how to change your computer login / MOODLE / on-line transcript and grades password when using an on-campus computer, please read section 3.3. To find out how to change your password from your personal computer, read section 6.4.
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Webmail
ACT provides all students with an email account. Its a webmail service, powered by Google. This email account will allow you to communicate with faculty and fellow classmates. All the schools official information and announcements will be sent to this e-mail address. Be sure to check your inbox on a regular basis in order to stay tuned about important ACT news and events. Your email address has the following format:
<ID number>@student.act.edu (Example: 20090073@student.act.edu)

In order to access the Student Web Mail service, visit: http://mail.student.act.edu (there is a link on ACTs website www.act.edu under the Current Students tab)
Why do I need another email account?

Make sure to check your ACT email inbox on a regular basis because:
Messages sent through MOODLE (ACTs Learning Management System - see section 3) are set to be delivered to this email address and this setting cannot be changed. Stay tuned about important news and events. Official information and announcements from ACT will be sent here. This email account will allow you to communicate with faculty and fellow classmates.
How do I forward ACT student Web Mail to my personal email account?

In case you want to receive these messages in your personal email's inbox, follow the steps below: 1. Click Settings at the top and open the Forwarding and POP/IMAP tab. 2. Enter the email address to which you'd like your messages forwarded. 3. Select the action you'd like your messages to take from the drop-down menu. It's best to keep a copy of the message in your inbox. 4. Click Save Changes.
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Some features that come with ACT student webmail

Here are some of the features in your email account:

25 GB of storage so you never have to delete an email again. Built-in chat to talk with friends, classmates, or family all from within your inbox. Import contacts from Yahoo! Mail, Outlook, Hotmail and others. Conversation View groups incoming messages to clean up your inbox. Quick links allow you to get to your calendar or documents quickly without logging in a second time.
And it's not just email. With your ACT Webmail account you get a number of other tools. With Google Calendar you can schedule your social and academic life, create personal calendars, invite friends to events, and set up meeting times with your classmates. Docs is great for working on group projects. You can create a document or spreadsheet, share it with your classmates, and collaborate in real-time, from the convenience of your house or dorm. Last, but not least, we recommend you bookmark the following page(s) so you can easily log in to your email account and the other services:

Email: http://mail.student.act.edu Calendar: http://calendar.student.act.edu Sites: http://sites.student.act.edu Docs: http://docs.student.act.edu Start Page: http://start.student.act.edu Talk: Keep in mind that you can chat inside your email account. If you would like to use the Google Talk client to make voice calls or transfer files, you can download it at http://www.google.com/talk
For further information and thorough video tutorials regarding all Google services provided to you, visit: http://www.google.com/support/a/student.act.edu
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Forgot Your Password or Having Trouble with Your Account?

In case you forget your password or you are experiencing problems with your account, contact the Computer Services Office in Office 13 (Stavros S. Niarchos Technology Center, Bissell Library Basement.) Phone number: 2310-398335 (ext. 335) E-Mail: acthelp@act.edu
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Using Your Computer Account

How to Log In to Computers on Campus
To log in to on-campus computers, you will use your user name and password, as described in Section 1 of this document. 1. Press the ALT + CTRL + DELETE keys simultaneously
2. Click the Switch User button
3. Click the Other User button
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4. Type in your user name and password and hit the ENTER key or click the arrow button.
How to Change Your Password

1. Press the ALT + CTRL + DELETE keys simultaneously and select Change a password
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2. Type in your old password once and your new password twice. Then, hit Enter or click the arrow button.
Password Notes
Keep in mind that your username cannot be changed. ATTENTION: You should change you password often. Do not be tempted to use easy passwords like 123, abc, your mobile phone number, date of birth etc. The best passwords are those that are easy for you to remember but hard for others to guess. If you choose a word found in the dictionary, change it subtly by for example substituting numbers for some of the letters.
How to Change Your Password Remotely

In order to change your Computer Login / MOODLE password remotely, using your personal computer, please refer to Chapter 6 (Remote Access) section 6.4.
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Network Folder Access

Courses Folder
By logging in to the LAN, you gain access to the COURSES folder. This folder contains:
The MATERIAL folder, where you can find files related to courses you are taking. Each instructor has a unique sub-folder in the MATERIAL folder. A SUBMIT folder, where you will be putting various files related to your personal work that need to be submitted to the instructor for class purposes.
ATTENTION: You cannot alter or delete any of these files in any way once you have put them in the SUBMIT folder. In case you have done something wrong, you need to let your instructor know and re-submit your file(s) properly.
Your Personal Folder

Apart from the COURSES folder, you also have access to your own personal folder (Z : drive), which serves as a private network space for storing files related to your work before submitting them to the SUBMIT folder. You will always have access to the Z: drive when on campus, no matter which workstation you are using. Remember that all files in the Z: drive are on the network and are not stored locally on the workstation you are using. ATTENTION: You must not store any files on the desktop or in My Documents or anywhere on the C: or D: (local) drives of the workstations you occasionally work on. If you accidentally do so, you will lose your files. REMEMBER: DO NOT SAVE your work directly in the SUBMIT folder! Save your work in your personal folder first and then COPY and PASTE it to the submit folder instead.
Logging Off
You must also make sure that you log off properly each time you are done working on a workstation, whether this is in a computer lab or in the Library. You do that by simply clicking on the Start Button and by selecting the Log Off option from the Shut Down command. After doing that, make sure that you have been logged off properly. Do not shut down the workstation unless a supervisor or library staff tells you to do so. ATTENTION: If you forget to log off properly, you leave your personal files exposed to everyone who uses the same workstation after you. This might cause your work to be copied or deleted by someone else.
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Forgot Your Password or Having Trouble Logging In?

In case you forget your password or you are experiencing problems with your account, contact the Computer Services Office in Office 13 (Stavros S. Niarchos Technology Center, Bissell Library Basement.) Phone number: 2310-398335 (ext. 335) E-mail: acthelp@act.edu.
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MOODLE
What is MOODLE?
MOODLE is a web-based learning environment that allows you to access your course materials online and enhance your learning experience by making use of online activities and tools. It allows teachers and students to interact in a virtual classroom in a similar way as in a standard classroom. MOODLE courses can be developed as fully interactive classrooms where you may be involved in online group discussions or collaborative group work. Other courses may not involve a lot of online discussion and course material may be presented as a structured set of files (such as Word documents and PowerPoint presentations). It depends on the learning material, your tutor and the best way to deliver the course. Some of the advantages of MOODLE to support your education at The American College of Thessaloniki are: Easier, 24/7 access to important course information Additional learning support where materials and tools are available Studying isnt bound to a specific place anymore. To make the most effective use of this system: Ensure you know how MOODLE is to be used within a specific course Exploit the opportunities provided (follow links to readings, participate in discussion forums, complete quizzes, etc.) See MOODLE as additional support, not an excuse to skip classes Dont leave online work to the last minute. As with any classroom, MOODLE is a dynamic environment. Different tools and techniques will be applied in each module. Feel free to ask questions and participate as you would in any classroom. ACT has started using MOODLE from September 2008, replacing BlackBoard, a similar system in its place since 2003. Your instructors should inform you if they are using MOODLE to support your learning.
Access and Login

You can access MOODLE through a web browser on any computer (PC or MAC) that is connected to the Internet. This means that you can access MOODLE from home as easily as you can from on-campus. The browsers that are compatible are Internet Explorer (at least ver. 7) and Firefox. Chrome and Safari have a problem displaying the HTML text editor and should therefore be avoided. If you are a MAC user, try using Firefox for MAC. To access MOODLE, open a web browser window and type in the following web address: http://MOODLE.act.edu
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Login using your student ID and your computer login password. You do not have to remember two different passwords, since MOODLE is using the same password as the computer login. If you change your computer login password, the password for MOODLE will automatically change also. If you have trouble logging in, send an email to acthelp@act.edu.
Your Courses
You are by default enrolled in all the courses you are taking each semester. Availability of each course depends solely on your whether your instructors are using MOODLE in their courses. If you dont see a course that is available to your fellow students, then you should let your instructor know. You will normally be enrolled in a MOODLE course the day after you officially register for the course.
Your Profile
Your profile contains information about you on MOODLE your instructors and classmates can see. You can fill in as many of the fields you want, depending on how much information you are willing to share with others. The only fields you cannot edit are your email address and student ID number. These pieces of information are critical to the systems functionality. If you prefer getting all ACT-related email to your personal email account, you can easily set up your ACT Webmail account (powered by Google) to forward all incoming messages to a different email address. You can also use a picture for your profile. Just click the Browse button next to the "New Picture" field to locate a picture file. Use the JPG or PNG format and make sure the picture is small (100x100 pixels with a file size less than 100 KB). Dont forget that your profile is accessible to all faculty and students, so everyone will be able to see this icon. The same goes for any personal description you might include. Some other options you can edit along with your profile are the following: Email format: Emails sent from MOODLE can be sent either in "Plain text format" or "Pretty HTML format". HTML format will include images and the MOODLE color scheme in emails, but messages will be slightly larger in size. Email digest type: You may choose to receive all emails from MOODLE forums in one daily message. Forum auto-subscribe: If you select the "Yes..." value you will be subscribed to any forum to which you post a message. Forum tracking: If set to "Yes...", unread forum messages will be highlighted so you can easily see which messages are new.
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Basic Navigation
The first page has the site news, events calendar, language selection, course categories and the login block.
After you login, the page is updated and the MyCourses list and block appears.
Click on your course to view the course page.
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The middle part of the course page contains the material and activities, divided in weeks or topics. You can use the navigation bar to go back to the first page and navigate throughout your courses pages.
Further Assistance
MOODLE is a very rich and powerful tool that can turn learning into a very exciting experience. Its features and possibilities are virtually endless and more than anyone could ever ask for. If you would like to know more about MOODLE, check out www.moodle.org, the official MOODLE website. For additional help, contact moodle@act.edu
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Remote Access
ACT Remote Access is an online service that allows you to log in to the ACT computer network when you are off campus. This way, you are able to take advantage of all the services offered exclusively when on campus without having to be there physically. This means you can access: Your personal Z: drive The MATERIAL and SUBMIT folders The online library databases and subscription-only services
All you need is a computer with an internet connection. The Remote Desktop Connection application is available on Windows and you can download it for computers running MAC or Linux: For the Mac : http://www.microsoft.com/mac/remote-desktop-client For Linux: http://www.rdesktop.org
Logging In
1. Open the Remote Desktop Connection application and type in the remote server address:
login.act.edu
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2. Click the options button and go to the Local resources tab.
3. Click the More button at the Local devices and resources area, select the Drives option from the list and click OK. The drives that appear here depend on the computer you are using when you do this.
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4. Click the Connect button.
5. If your username doesnt appear, click on Use another account and type in your username* and password. Then click OK.
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*In case the domain is not AC-ACT, you will have to type ac-act\username instead of just your username. If the following windows appears, click Yes.
Using Remote Desktop Connection

Once you log in, you can use the remote desktop exactly like when you are on campus. Open Computer from the Start menu and you will see your local drives available, so you can copy/paste files between your local computer and the remote one.
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Change Your Computer Login/MOODLE Password

To change your password remotely, click the Start button and then Windows Security.
Type in your old password once and your new password twice. Then, hit the Enter key or click the arrow button.
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Logging Off
In order to log off, click the Start button and then click the arrow next to the padlock icon and select Log Off.
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CD/DVD Burning and Flash Drives

If you want to burn your files on CDs or DVDs you can use the equipment in the Open Access Computer Lab (Lab 1 - Effie Commons, New Building) or in the Multimedia Lab (Lab 6 - Stavros S. Niarchos Technology Center, Bissell Library). Selected computers in the Bissell Library are also equipped with DVD burners.
Personal Computers and Portable Devices

If you want to connect your laptop or portable device to the network, you can use either the special stations in the Bissell Library or the WiFi network. There are desks specially equipped with power and network outlets on the 2nd floor of the library. Network cables are provided at the Circulation Desk. In order to successfully connect to the network, either wired or wireless, you will first have to register your laptop or other portable device at the Computer Support Office, located on the Bissell Library ground floor (office 13.)
Wireless Network Access

In order to connect to the WiFi network you will have to register your laptop or other portable device at the Computer Support Office, located on the Bissell Library ground floor (office 13.) The WiFi network covers the interior of the Bissell Library, the open campus space between the library and the New Building, as well as the AV Room, cafeteria and the Effie Commons area on the ground floor of the New Building.
Brief Description of the Computing Facilities

Over 170 networked and Internet connected, workstations available to students
3 General-purpose computer labs
Effie Drakos Reilly Computer Lab (Lab 2 Open Access): Ground floor New Building Labs 4 & 5 : Stavros Niarchos Technology Center (Bissell Library Basement)

Video projector Laser printer
Multimedia Lab - 19 stations
Multimedia Lab (Lab 6): Stavros Niarchos Technology Center (Bissell Library Basement)

Video projector Color Laser printer 2 Flatbed scanners
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Multimedia Studio/Production Room
Multimedia Studio/Production Room: Stavros Niarchos Technology Center (Bissell Library Ground floor)

2 Powerful multimedia content production workstations 4 Digital cameras 4 Digital camcorders 2 Slide scanners 2 Flatbed scanners Photo quality A3 printer
Other Labs
Cisco Networking Lab : Stavros Niarchos Technology Center (Bissell Library Basement) Bibliographic Instruction Lab (Lab 7): Bissell Library 2nd floor.

Video projector Interactive whiteboard Laser printer
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Software available to students:

Microsoft Office 2010 Microsoft Visual Studio .NET Microsoft Visual Studio Oracle 10 Java Visual Basic Visible Analyst Adobe Photoshop CS5 Adobe Premiere CS5 Adobe Illustrator CS5 Adobe Dreamweaver Adobe Flash Adobe After Effects Adobe Audition 3D Studio Max Mathcad Matlab Minitab
Technical Support
If you have any problems or questions you can contact the Computer Support Office. Location: Office 13 (Stavros S. Niarchos Technology center-Bissell Library ground floor). Phone number 2310-398335 (ext. 335) E-mail: acthelp@act.edu
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14. VISAS/RESIDENCE PERMIT
ISSUING RESIDENCE PERMIT TO NON-EU CITIZENS STUDYING IN GREEK INSTITUTIONS OF HIGHER EDUCATION The process of obtaining a students permit to live in Greece has two stages. The first stage (A) is obtaining a STUDENT VISA to enter Greece from the local Greek Embassy or Consulate. The second stage (B) is getting a RESIDENCE PERMIT issued by the local authorities, after the student enters Greece. Residence permits are required by Greek Law for all non-EU citizens. Failure to obtain a Residence Permit will result in prohibited entry/re-entry to Greece or monetary fines which can amount to over 1,000 Euro. A. Before any foreign student comes to Greece to study, he/she has to obtain a special entrance permit (VISA type D) from the Greek Embassy or Consulate located in to his/her country. In order to get type D VISA the student needs: 1. A letter from A.C.T., certified by the appropriate Greek Country office, that the student has been admitted for studying at A.C.T. (This certificate is issued and sent to you by A.C.T.) 2. Valid passport. 3. A signed statement verifying that the student has the financial means to support himself/herself if during his/her studying period in Greece. 4. A certificate issued by the appropriate local authorities, indicating that the student has no criminal record in his/her own country. 5. A certificate of adequate command of the English language (TOEFL or IELTS score; a certificate from the English school that you attended; a certificate from ACT to verify the level of your English, etc.; please consult the Greek embassy/consulate to check what type of document satisfies this requirement). 6. Health certificate issued by a certified health institution to certify that the student does not suffer from any disease that may be detrimental to the public health, according to world standards and the World Health Organization. The Greek Embassy or Consulate will then issue a VISA for the purpose stated in the students application (i.e. studying at A.C.T., student visa). In order to study and stay in Greece for MORE than 90 days, you MUST obtain a Student Visa (prior to arriving in Greece) and apply for a Residence Permit (after arriving in Greece). NOTE: The Student Visa is obtained prior to coming to Greece from your local Greek Consulate. Student Visas are ONLY ISSUED in the students home country. DO NOT delay the process! Filing for the Residence Permit occurs AFTER arrival in Greece and a Student Visa needs to have been obtained in order to file for a Residence Permit. Ms. Laura Strieth (lstrieth@act.edu) will assist you with the residence permit process after your arrival in Greece.
ATTENTION:
Students should get a student visa prior to arrival in Greece because: a) The student visa is required in order to be able to apply for a residence permit.
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b) Students overstaying their visa run the risk of being fined and/or not being able to continue their studies. RESIDENCE PERMIT INSTRUCTIONS The residence permit is valid for one year. Residence Permit processing fees are approximately 272.5. Please note that this fee is not included in other ACT fees and covers the following costs: 150 for tax fee paid to the municipality of Pylea 100.5 for basic insurance for the purposes of a residence permit 10 for passport photos 12 for hospital fee You must come to Greece prepared to spend this amount in order to complete your residence permit application. It is your responsibility to ensure that you have your student visa before travelling to Greece and to plan accordingly in order to obtain the necessary documents once in Greece. Ms. Laura Strieth (lstrieth@act.edu) will be able to assist you in applying for your residence permit once you are in Greece. However, it is your responsibility to travel to Greece with all appropriate paperwork and personally take the necessary steps to obtain the Residence Permit. NOTE: Only the Student visa and the passport photos can be obtained in the students home country; all other required documents/items which follow must be obtained once in Greece.
Checklist of documents you will need for your residence permit:

1. 2. 3. Current Passport with Student Visa Passport-size photographs Proof of Finances: You will need to open a bank account, at a Greek bank and deposit 500. You will then request a letter from the bank that indicates that you maintain a minimum monthly balance of 500. You will also need to sign an official declaration (that ACT will provide you with) that confirms that the amount of 500 will be deposited into your bank account monthly. Please note that you are NOT required to deposit this amount in your account monthly. In addition, once you obtain the bank letter indicating that you have an account in your name with a balance of 500, you may liquidate your account. 4. Proof of Medical Insurance: original, official letter of insurance coverage (on insurance company letterhead) from a Greek insurance provider. Upon your arrival we will assist you in locating an insurance provider that offers minimum coverage required for residence permit purposes at a cost of 100). 5. Proof of full payment of all American College of Thessaloniki tuition and fees: ACT will provide verification of payment if all fees are paid no later than the first week classes.
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6. 272.5 Residence Permit Fees. Be prepared to spend this amount for your application process. You do not need to carry cash, but you need to plan on having these funds available to cover your application costs. For any clarifications or questions on the Residence Permit, please get in touch with Ms. Laura Strieth (lstrieth@act.edu).
15. BISSELL LIBRARY SERVICES & RESOURCES
It has often been said that a first-rate library is the foundation for a first-rate college. This is certainly the case at the American College of Thessaloniki (ACT). The Bissell Library, ACT offers a wealth of information and scholarly resources pertinent to the academic departments, programs, curricula, and services of ACT. The library is essential to the creation of a quality educational experience for undergraduate and graduate students and in the support of quality research in all fields. The Bissell Library welcomes you. Bissell Library Mission Statement The Bissell Library mission is to provide the American College of Thessaloniki (ACT), 21st century access to curriculum-focused information resources enabling the campus community to pursue higher education inquiries in a supportive, effective environment. The Bissell Library promotes knowledge and information literacy and stimulates appreciation for learning by supporting faculty, students, graduates, and the public in accessing, selecting and retrieving information relevant to their areas of study and interest. The Bissell Library strives to cultivate critical thinking and independent judgment by assisting Library users to evaluate and effectively use information resources in support of life-long learning. MBA Student Library Use In this section you may find information on: LIBRARY ACCESS POLICIES LIBRARY COMPUTER USE POLICY LIBRARY WEB SITE RESEARCH DATABASES & LIBRARY CATALOG SEARCHING TECHNIQUES MBA students are expected to use the library facilities in accordance with the policies established by the Bissell Library. Violation of these policies will result in a disciplinary action including suspension of library privileges. Please consult the Bissell Library web site Access and Use (FAQ's)1 for specific library policies.
http://librarybissell.act.edu/access
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Group Study Rooms (GSR) can be reserved for use by groups of currently enrolled MBA students. Please consult the Bissell Library circulation desk to book a GSR and for specific information regarding its use and hours. Bissell Library Hours: Monday through Thursday Friday Saturday Sunday / Holidays 10:00a.m. - 8:00p.m. 10:00a.m. - 6:00p.m. 11:00a.m. 2:00p.m. Closed
Special library hours may be in effect during holidays. Please call in advance to confirm (tel +30 2310 398 390) or check the Bissell Library Web site for updates: http://library.act.edu. 15.1. BISSELL LIBRARY ACCESS POLICIES 15.1.1. Access to Resources and Services All current ACT MBA students, faculty and staff are encouraged to use the Bissell Library services and resources. Subscription databases are covered by license agreements or other contractual requirements and are available to all currently enrolled MBA students on site and off-campus 24/7 by remote access. Please see the 24/7 Remote Access Procedure on Bissell Librarys web site (Home page). MBA alumni are welcome and encouraged to enjoy Bissell Library resources and services on site and free of charge, including borrowing circulating books and media and on site access to electronic databases. Library users must observe all applicable intellectual property and copyright laws. The Bissell Library Administration may deny access or library privileges for the semester to anyone in violation of library rules. 15.1.2. Borrowing Rules Library materials may be borrowed under the conditions determined by Bissell Library loan policies. Valid ACT ID cards must be present when borrowing books. Library users with borrowing privileges are responsible for the return, in undamaged condition, of all materials borrowed in their name by the due date or upon request of the library staff. No library materials may be removed from the library without being properly checked out.
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Certain types of materials, such as items in Special Collections & Archives, reference and non-loan (in library use only) reserve books, are not available for loan, and may be used only within the library. Current issues of periodicals may not be checked out (check databases for latest issue articles). Back issues may be checked out. A library fine will be levied on the borrower of any item not returned by the due date. Please see section 15.1.6. for current rates. Borrowers who lose a book or other item will be charged the current replacement cost of the item plus a processing fee. If the item is irreplaceable, the borrower will be charged the established default replacement cost.
15.1.3. Building Access and Use Library facilities may be used for those purposes that are consistent with the librarys mission statement. Permission for events to take place inside the library and outside on library grounds must be granted by the Library Administrator in consultation with the institutions Provost. Display of posters, photographs, signs and notices is prohibited except in designated areas and with approval by the Library Administrator. Approved materials will be posted by library staff. Literature for distribution must also be approved by the Library Administrator. Individuals who wish to film or photograph within the library must first obtain permission from the Library staff and the Public Relations Office. Such requests will be accommodated only if there is minimal impact on library service and its environment. All areas of the Bissell Library are accessible to individuals in wheelchairs. An elevator provides access to all three levels of the building. Library staff will assist in retrieving items from shelves. Use of the Stavros S. Niarchos Technology Center facilities is supervised by the Director of the Center. Requests from faculty for use of classrooms, computer labs, the teleconference center, etc. should be directed to the ACT Reception (telephone: +30 2310 398 216 or email: vloukid@act.edu). The Bissell Library Bibliographic Instruction lab (Room 211) may be booked for course use by instructors at the Bissell Library Circulation/ Reference Desk (telephone: +30 2310 398 390 or email: actlib@act.edu). Please contact the Writing Center Director regarding center services and hours: (telephone: +30 2310 398 223).
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Use of the Group Study Rooms (GSRs) is determined by library staff according to the following rules and guidelines: Group Study Rooms: Group study rooms are available on both the first and second floors of the Bissell Library. These rooms are for use by groups of currently enrolled ACT, MBA students and, upon availability, also available to Anatolia High School, IB students and Anatolia/ACT alumni or any other special groups who need to discuss course and project work while not disturbing other library users. Currently 6 study rooms are available, 2 of which can accommodate up to 8 persons. In order for all students to have an equitable chance to use a GSR the following guidelines and procedures must be observed:
A valid ACT or Anatolia ID must be presented at the library service desk by the person who has reserved the room before access will be allowed. Study rooms are to be used for academic purposes only. The rooms may not be used for society meetings or social purposes. A group study room may be booked in advance of its use via the library service desk. Bookings may be made in person or over the phone. Rooms may be reserved for up to two consecutive hours per day. If no other booking has been made for the time following, a request for an extension may be made at the Circulation/Reference Desk. Rooms not reserved in advance will be allocated to groups on a first-come, first-served basis. Only one booking per day will be accepted from the same person or from the same group. Attempts to make more than one group study room booking per day will result in the forfeiture of the subsequent reservations. If a room booking has not been honored within 15 minutes of the time booked, the room may be allocated to another group. Pairs may not reserve group study rooms but may use unreserved rooms if not needed by a group. All guidelines and rules for use in effect at the Bissell Library apply to use of the group study rooms. Any person not observing such rules and guidelines will forfeit the use of the study room for the group. Library staff shall monitor the use of the group study rooms and shall control all bookings and access to the rooms. Blinds must remain open at all times in the group study rooms.
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15.1.4. Conduct Loud conversation or other disturbance is forbidden in the public areas as is any behavior that interferes with the normal use of the library. Mobile phones must be turned off or turned to silent. Smoking is prohibited except in designated areas, outside the building. Consumption of FOOD and ALCOHOLIC BEVERAGES is not permitted inside the library. Library users are responsible for their personal belongings and must not impede use of the library by others by leaving personal belongings on library furniture or in the aisles. Only animals trained to assist and accompany persons with disabilities are allowed inside the library. Library users are not permitted in areas designated for staff. Library users must not vandalize, alter or damage library materials, furniture, facilities or equipment, including computer systems, programs or data. Those who fail to observe this may face loss of library privileges or disciplinary action. Persons leaving the library must produce any library item in their possession for inspection if called upon to do so by a member of the library staff. Any person in the library building may be asked by library staff and/or security personnel to show identification and, if the person refuses, he or she may be asked to leave the building. Library users must leave the premises if requested to do so by a library staff member. Anyone violating these rules may be denied access to the library for the current semester. 15.1.5. Loan Periods Type of Books Circulating Books Back issues of magazines Reference Books Media (CD-ROMs, DVDs, Videos) Reserve Books Loan Period 14 days 7 days Non circulating 2 days Ask for the instructors notices at the Reference Desk
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15.1.6. Fine Rates for Overdue Items Fine Rates 15 cents per day Exceptions Reserve books and media 50 cents per day No fines for faculty, staff, alumni and Presidents Club members
15.1.7. Number of Items that May be Checked Out Number of items that may be checked out Media borrowing 15.2. BISSELL LIBRARY COMPUTER USE POLICY 15.2.1. Purpose The purpose of this policy is to define acceptable use of the computer resources in the Bissell Library. 15.2.2. Application and Revision This policy applies to use of all Bissell library computers, including those in the Group Study Rooms. By extension, it applies to the use of personal computers that are connected to the ACT network, including via a wireless connection. 15.2.3. Computer Access Each ACT/MBA student, alumni or visitors are issued a user account and should always log onto a computer under that account. Using any other account is an invasion of the privacy of the individual holding that account. Therefore, a student should not give his or her username and password to another individual. Each user is held responsible for the computing activities that occur under his or her account. Access to subscription databases and other information made available by ACT from a computer off campus is a privilege and not a right. Users of this service acknowledge their responsibility to keep their user IDs and passwords for their personal use only as a student, faculty or staff member or other authorized user. ACT takes seriously its legal responsibility to comply with licenses and current copyright law and is obligated to investigate reported misuse of licensed resources. Therefore, remote access is tracked. Users of the service further acknowledge compliance with this policy and any other applicable policy or procedure of the institution. Up to five (5) items Up to two (2) items
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Each library user with borrowing privileges is issued a barcode in order to be able to check out materials in accordance with the Access Policy. Each user with such privileges is responsible for all materials borrowed using his or her library barcode, including overdue fines, lost item replacement fees, etc. Computer users must relinquish use of a library computer if requested to do so by library or systems administration staff.
15.2.4. Remote Access (Please check section provided by the IT department, in the students handbook) 15.2.5. Acceptable Use In order to ensure that all library users have access to the computerized resources which are provided in support of ACTs educational mission, priorities and some restrictions are set for use of those resources. Highest priority for use of the library computers is given to searching the online catalog or the subscription databases. Library or systems administration staff may curtail personal use of computers if it interferes with or causes disruption to the institutions ability to provide computer resources. The Bissell Library provides computer access so that library users may make full use of the information resources available to them in support of the campus mission and student success. Users must respect the rights of others to make use of these resources and refrain from inappropriate use including: Attempting to modify or remove equipment or attempting to disrupt system performance Distributing information not intended for distribution by its owner Playing computer games Viewing obscene or harassing material 15.2.6. Compliance and Enforcement Any student found violating the provisions of this policy will be reported to the Library Administrator, the Chair of the appropriate academic department and the Vice President of Academic Affairs. Access to the ACT computer network resources may be denied by disabling the students user account for a period of not less than five (5) days depending on the severity of the violation. That determination is made by the Library Administration in consultation with the department Chair, and the Vice President of Academic Affairs and Student Services. Further disciplinary action may be taken. If the person violating the provisions of this policy is not a student, the persons user account will be disabled for a period of not less than (10) days depending on the severity of the violation. That determination is made by the Library Administration.
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15.3. BISSELL LIBRARY WEB SITE
Please see the Bissell Library web site http://library.act.edu for information on: Library Catalog Databases Research Guides Library hours and information FAQ Ask A Librarian chat service (instant messaging with librarian on-off campus). 15.4. RESEARCH DATABASES & LIBRARY CATALOG 15.4.1. Databases List About 42,000 full text scholarly journals, magazines and newspapers are available through the librarys research and information subscription databases. Below you may find an MBA oriented databases list. A full list for database descriptions and online tutorials may be found at Bissell Librarys web site (http://library.act.edu). Reference Databases Articles Academic Search Premier JSTOR Points of View Reference Center Encyclopaedia Britannica Online Funk & Wagnalls New World Encyclopedia Oxford English Dictionary ABI/Inform Business Source Elite Research Starters Business Hoovers Online
Encyclopaedias Dictionaries Business Databases Articles
Companies/Industries
Start Here! The A-Z database provides a comprehensive list of the periodical titles The Bissell Library subscribes to electronically and titles from the Directory of Open Access Journals (DOAJ). Search A-Z by title, keyword, publisher, or International Standard Serial Number (ISSN). 15.4.2. Library Catalog iPac (for books and media): The Bissell Library shares an integrated library management system with the Socrates Eleftheriades and Olga Mavrophidou-Eleftheriades Library of Anatolia College. From the Bissell Library Website http://library.act.edu, click on Library Catalog Horizon Information Portal link: http://ipac.act.edu/.
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15.4.3. Library Classification System-Dewey Decimal Classification System (DDC): The Bissell Library collection is organized according to the DDC. The system is based on ten classes of subjects (000-999) which are further subdivided into more specific topics. Below is a summary. 000 Computers, Internet & Systems 100 Philosophy & Psychology 200 Religion 300 Social Science 310 General statistics 320 Political science 330 Economics 331 Labor economics 332 Financial economics 333 Economics of land & energy 334 Cooperatives 335 Socialism & related systems 336 Public finance 337 International economics 338 Production 339 Macroeconomics & related topics. 340 Law 350 Public administration 360 Social problems & services 370 Education 380 Commerce, communications, transport 381 Commerce 382 International commerce 383 Postal communication 384 Communications; telecommunication 385 Railroad transportation 386 Inland waterway & ferry transportation 387 Water, air & space transportation 388 Transportation; ground transportation 389 Metrology & standardization 400 Language 500 Natural Sciences & Mathematics 600 Technology (applied sciences) 610 Medical sciences (Medicine, Psychiatry) 620 Engineering 630 Agriculture 640 Home economics & family living 650 Management 651 Office services 652 Processes of written communication 653 Shorthand 657 Accounting 658 General management
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659 Advertising & public relations 660 Chemical engineering 670 Manufacturing 680 Manufacture for specific uses 690 Buildings 700 The Arts 800 Literature, Rhetoric & Criticism 900 History and Geography 15.4.4. Print Periodicals (Articles) Periodicals Area (journals, magazines and newspapers): The Bissell Library Periodicals Area features 7 current titles in print, as well as back issues of journals, magazines, and newspapers. 15.5. SEARCHING TECHNIQUES 15.5.1. Boolean Operators Boolean operators -- AND, OR and NOT -- are used to establish relationships between key words and keyword phrases. These operators can be used to expand or narrow a search: AND operator locates articles that contain all of the key words or phrases. Example: A query such as marketing AND advertising returns articles that contain both key words. OR operator locates articles that contain at least one of the key words or phrases. Example: A query such as marketing OR management returns articles that contain one or both key words. NOT operator eliminates articles that contain certain key words or phrases. Examples: A query such as economics NOT macroeconomics returns articles that contain the word economics but not the word macroeconomics. European Union AND entrepreneurship NOT Germany returns articles that contain the phrase European Union and entrepreneurship but not the word Germany. use AND and OR together to expand your search. AND has a higher precedence than OR, so you must enclose the OR words in parentheses. Example: economics AND (recession OR depression) returns articles that contain the words economics and recession, or economics and depression.
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use NOT and OR together to limit your search. NOT has a higher precedence than OR so a search using NOT and OR, produces results as described below. Example: (advertising NOT campaigns) OR marketing returns articles that contain the word advertising but not the word campaigns, or that contain the word marketing.
AND operator is implied between each key word or phrase in a query that does not contain Boolean operators
Please be aware that a search engine or database may require that the Boolean operators be typed in CAPITAL LETTERS: AND, OR, NOT. Please check the search engine or database help pages. 15.5.2. Truncation Truncation is a quick and easy way to include plurals, tense variations and alternative spellings and word endings in your query. To use truncation, type an asterisk (*) after the root of your key word. For example, the query entrepreneur* returns articles that contain the words entrepreneurs, entrepreneurial, entrepreneurship, etc. 15.5.3. Phrase Search Phrase Search allows searching of text for keyword phrases. The phrase may be enclosed in quotation marks or parentheses to ensure that the entire phrase is searched for, rather than the individual words in the phrase. Entering the query "European Union" or (European Union) only returns articles that contain the phrase European Union, rather than articles that may include either word separately such as European Commission, European Policy Network, European Research Council, Hellenic American Union, etc.
16. OAED PROCEDURE FOR APPROVED MBA TUITION AND FEES FUNDS The Company which employs you has to file an application for paid tuition and fees to OAE. Since the application form at has been approved, MBA students should provide the following materials each quarter until the MBA is completed at s website (http://laek.oaed.gr). Have in mind that you must make the application to at least ten days before the first day of classes. For more information about OAED visit the web site: www.oaed.gr, go to Communication and search for L.A.E.K. Additional information can be obtained from Ms. Vicky Zaroucha at the Human Resources Department (tel. +30.2310-398.246).
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17. STUDENT REPRESENTATION Every year an MBA student is selected to represent the MBA students with the title Class President. This provides an avenue for student representation in annual and long-term planning of the Business Division, including curriculum, graduation requirements and other educational and social activities. 18. BOOKSTORE The College bookstore, located in the basement of the New Building, stocks all books and supplies required for courses at the American College of Thessaloniki as well as a collection of gifts and stationery supplies. For information direct inquiries to the bookstore. 19. HEALTH CARE Medical assistance is available on a regular basis in the New Building next to the reception to Ms. Katerina Ioannou and is able to help patients with most common health problems that students encounter. The office hours are Weekdays from 9:00 to 16:00 (ext.208). The College is also within easy access for both a private clinic and several hospitals, all of which provide emergency services. 20. OTHER SERVICES COPYING/PRINTING SERVICES The College maintains copying equipment in the Bissell Library. Copiers can be activated by your ID card. TELEPHONE SERVICES Pay telephones for off-campus calls are available in the New Building next to the canteen. TRANSPORTATION SERVICES Public transportation is provided including the Pylea Area. Route #58 provides year-round transportation between downtown Thessaloniki and Anatolia College.
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LOST AND FOUND Lose something? The first place to look is the Bissell Library and the reception desk in the New Building. Find something? Take it to the Librarian or the Receptionist in the New Building. 21. SPECIFIC COLLEGE REGULATIONS Smoking is prohibited in classrooms, teaching laboratories, elevators, and auditoriums in the College Library.
22. IMPORTANT PHONE NUMBERS
22.1. EMERGENCY TELEPHONE NUMBERS Police Emergency Greek Police Hospital on call Pharmacies open Telegram Traffic Police Central Traffic Police Eastern City Time 100 2310-553450 /1/2/ 3 /4/ 5/ 6 106 107 155 2310-554144 2310- 428659 14844 EOT Fire Department National First Aid Center Ambulance (EKAB) Forest Fires New telephone request Tel. numbers information Traffic Police Western City Wake up call 2310-222-935 199 2310- 530530 166 191 134 11888 2310-516-665 182
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22.2. ACT TELEPHONE NUMBERS Sources of information on Campus are: Office Director 1. 2. 3. 4. Acting President Acting Provost Dr. Vlachos Dr. Pantsios Ms. Brafa Mr. Floros Ms. Lebetli Mr. Papanestoros Dr. Kessapidou Dr. Varvoglis Dr. Kavakas Ms. Sougaraki Building Stephens Hall New Building New Building Stephens Hall Bissell Library Stephens Hall Bissell Library Bissell Library Bissell Library Stephens Hall Bissell Library Mr. Loukidis Ms. Vlachopoulou Ms. Ioannou New Building New Building New Building Bissell Library Floor/Room 2nd Ground Basement 1st floor 1st 1st Basement/23 Basement/ 1st Ground Ground Ground Ground Ground Basement/013 Telephone 204 228 217 214 239 385 387 386 341 249 391 216 207 208 335 vloukid@act.edu actreg@act.edu kation@anatolia.edu.gr actcso@act.edu E-mail Address president@anatolia.edu apantsios@act.edu bookshop@mail.act.edu pfloros@anatolia.edu.gr admissions@act.edu theodore@anatolia.edu.gr skessapi@act.edu varvoglis@act.edu dkavakas@act.edu ics@anatolia.edu.gr
Bookstore Vice President for Financial Affairs/CFO 5. Director of Admissions 6. Director of Marketing 7. MBA Director 8. Chair, Anatolia Business School 9. Executive Director, Enrollment Management 10. Director of Scholarships and Gifts 11. Library Director 12. 13. 14. 15. Receptionist Registrar Medical In-house attendant Technical Support Office
23. CAMPUS MAP
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Mba Student Handbook Fall 2012 Total Act

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Mba Student Handbook Fall 2012 Total Act

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Graduate Student Handbook FALL 2012

Sevasti Kessapidou MBA Director

13. COMPUTING FACILITIES AND IT SERVICES 1. Your ACT Account 2. Webmail

10. Technical support

23. CAMPUS MAP

FALL 2012 Quarter 1

Make-up classes for holidays will be conducted during the breaks

Fail (course must be repeated) Transfer Credit Audit

Withdrawal Incomplete Pass

12. AUTOMOBILES-ADDRESSES-IDS-POSTING MATERIAL

13. COMPUTING FACILITIES AND IT SERVICES

Your ACT Account

<ID number>@student.act.edu (Example: 20090073@student.act.edu)

Why do I need another email account?

How do I forward ACT student Web Mail to my personal email account?

Some features that come with ACT student webmail

Forgot Your Password or Having Trouble with Your Account?

Using Your Computer Account

2. Click the Switch User button

3. Click the Other User button

How to Change Your Password

How to Change Your Password Remotely

Network Folder Access

Your Personal Folder

Forgot Your Password or Having Trouble Logging In?

Access and Login

Click on your course to view the course page.

2. Click the options button and go to the Local resources tab.

4. Click the Connect button.

Using Remote Desktop Connection

Change Your Computer Login/MOODLE Password

CD/DVD Burning and Flash Drives

Personal Computers and Portable Devices

Wireless Network Access

Brief Description of the Computing Facilities

3 General-purpose computer labs

Video projector Laser printer

Multimedia Lab - 19 stations

Video projector Color Laser printer 2 Flatbed scanners

Multimedia Studio/Production Room

Video projector Interactive whiteboard Laser printer

Software available to students:

14. VISAS/RESIDENCE PERMIT

Checklist of documents you will need for your residence permit:

15. BISSELL LIBRARY SERVICES & RESOURCES

15.3. BISSELL LIBRARY WEB SITE

Encyclopaedias Dictionaries Business Databases Articles

22. IMPORTANT PHONE NUMBERS

23. CAMPUS MAP

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