S.No.

P1

E1

P1-E1

P2

E2

P2-E2

P3

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47

4
4
4
2
4
4
3
4
3
3
2
2
4
5
4
2
2
4
4
2
4
5
1
3
4
2
2
4
5
4
2
4
3
5
3
2
2
4
4
2
2
2
4
2
2
4
5

4
4
4
4
4
4
4
4
3
4
4
4
4
4
3
4
3
5
5
5
4
3
4
3
3
4
4
4
4
3
3
5
5
4
5
4
4
4
3
3
4
4
4
4
4
4
4

0
0
0
-2
0
0
-1
0
0
-1
-2
-2
0
1
1
-2
-1
-1
-1
-3
0
2
-3
0
1
-2
-2
0
1
1
-1
-1
-2
1
-2
-2
-2
0
1
-1
-2
-2
0
-2
-2
0
1

3
3
3
2
4
3
2
3
5
2
2
4
4
4
2
4
4
2
4
2
4
5
2
3
4
2
4
4
4
2
4
2
4
4
4
2
4
4
2
4
2
4
4
2
4
4
4

3
4
3
3
5
3
3
4
3
4
3
4
4
4
4
3
4
3
5
3
5
4
3
3
4
3
4
4
4
4
4
3
3
4
5
3
4
4
4
4
3
4
4
3
4
4
4

0
-1
0
-1
-1
0
-1
-1
2
-2
-1
0
0
0
-2
1
0
-1
-1
-1
-1
1
-1
0
0
-1
0
0
0
-2
0
-1
1
0
-1
-1
0
0
-2
0
-1
0
0
-1
0
0
0

3
3
3
4
4
3
2
3
3
2
4
3
3
4
4
2
3
4
2
2
4
2
5
5
1
4
3
3
4
4
3
4
4
4
2
4
3
3
4
3
4
3
3
4
3
3
4

48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96

4
4
5
1
4
1
4
1
4
1
4
5
5
5
3
1
4
5
4
4
4
5
3
5
3
5
4
1
1
3
5
4
5
5
4
4
4
4
2
4
4
1
1
5
1
3
4
4
2

3
4
4
2
4
1
4
1
4
1
4
5
5
1
4
1
4
5
5
4
5
5
2
5
3
3
5
3
1
4
5
5
5
5
4
5
4
5
2
2
2
1
1
5
5
5
4
5
2

1
0
1
-1
0
0
0
0
0
0
0
0
0
4
-1
0
0
0
-1
0
-1
0
1
0
0
2
-1
-2
0
-1
0
-1
0
0
0
-1
0
-1
0
2
2
0
0
0
-4
-2
0
-1
0

2
4
4
2
4
2
4
2
4
2
4
4
4
3
2
2
3
5
4
4
4
4
4
5
2
5
4
2
2
4
4
5
4
4
3
4
5
4
1
4
4
2
1
4
2
4
5
4
1

4
4
4
3
4
2
4
2
4
2
4
4
5
2
4
2
2
4
4
4
5
5
3
5
4
2
5
2
2
5
4
5
4
4
3
5
4
4
5
4
4
2
2
3
4
3
4
4
5

-2
0
0
-1
0
0
0
0
0
0
0
0
-1
1
-2
0
1
1
0
0
-1
-1
1
0
-2
3
-1
0
0
-1
0
0
0
0
0
-1
1
0
-4
0
0
0
-1
1
-2
1
1
0
-4

4
3
4
2
4
3
4
3
4
3
4
3
4
4
2
3
4
4
5
4
5
4
3
5
4
5
3
4
3
3
5
4
5
5
4
5
3
5
3
4
4
2
2
5
4
4
3
5
3

97
98
99
100

4
4
3
1

2
5
5
5

4
4
2
4

4
4
3
3

4
4
3
3

total
average

333
3.33

375
3.75

-35
-0.35

334
3.34

367
3.67

-33
-0.33

353
3.53

E
3.75
3.67
3.67
3.52
3.65

Gaps
-0.35
-0.33
-0.12
0.28
-0.13

Tangible Gap
factors
P
up to date equipemet 3.33
physical facilities visually appealing
3.34
employees appreances 3.53
matching of physical facilities with
3.80
service
average
3.50

4.50
3.75

4.00
3.50

3.67

3.53 3.67

3.34

3.33

3.00
2.50
2.00
1.50
1.00
0.50
0.00
-0.50

3 -0.12

-0.33

-0.35

-1.00
P

Gaps

3.80

3.52

E3

P3-E3

P4

E4

P4-E4

P5

E5

P5-E5

3
3
3
3
5
3
4
3
4
4
3
4
5
3
3
3
4
3
5
3
5
4
3
3
4
3
4
5
3
3
4
3
4
3
5
3
4
5
3
4
3
4
5
3
4
5
3

0
0
0
1
-1
0
-2
0
-1
-2
1
-1
-2
1
1
-1
-1
1
-3
-1
-1
-2
2
2
-3
1
-1
-2
1
1
-1
1
0
1
-3
1
-1
-2
1
-1
1
-1
-2
1
-1
-2
1

4
4
4
4
3
4
2
4
4
3
4
4
5
5
3
3
3
4
5
5
3
2
4
2
5
4
4
5
5
3
3
4
4
5
3
4
4
5
3
3
4
4
5
4
4
5
5

4
3
4
3
5
4
3
3
3
4
3
5
4
3
2
3
4
1
4
2
5
4
4
2
5
3
5
4
3
2
4
1
2
3
4
3
5
4
2
4
3
5
4
3
5
4
3

0
1
0
1
-2
0
-1
1
1
-1
1
-1
1
2
1
0
-1
3
1
3
-2
-2
0
0
0
1
-1
1
2
1
-1
3
2
2
-1
1
-1
1
1
-1
1
-1
1
1
-1
1
2

3
3
3
2
2
3
4
3
2
4
2
3
3
3
4
4
3
3
1
4
2
5
5
2
5
2
3
3
3
4
3
3
4
3
4
2
3
3
4
3
2
3
3
2
3
3
3

4
2
4
3
3
4
3
2
4
3
3
3
4
3
4
3
5
4
4
4
3
4
4
4
4
3
3
4
3
4
5
4
4
3
4
3
3
4
4
5
3
3
4
3
3
4
3

-1
1
-1
-1
-1
-1
1
1
-2
1
-1
0
-1
0
0
1
-2
-1
-3
0
-1
1
1
-2
1
-1
0
-1
0
0
-2
-1
0
0
0
-1
0
-1
0
-2
-1
0
-1
-1
0
-1
0

3
5
3
3
4
1
4
3
4
3
4
3
5
3
5
3
4
4
4
4
4
4
4
4
3
4
3
2
1
4
4
4
5
5
5
5
4
5
2
4
4
2
2
4
4
3
4
5
2

1
-2
1
-1
0
2
0
0
0
0
0
0
-1
1
-3
0
0
0
1
0
1
0
-1
1
1
1
0
2
2
-1
1
0
0
0
-1
0
-1
0
1
0
0
0
0
1
0
1
-1
0
1

3
5
5
3
4
2
3
3
4
4
4
2
4
2
2
4
3
4
5
5
4
4
4
4
3
5
4
3
4
4
4
5
4
5
3
4
4
4
2
4
4
5
2
4
5
3
4
4
2

2
4
3
3
5
2
4
3
4
2
5
2
5
4
5
2
3
4
5
5
4
5
3
4
2
3
1
3
2
4
3
5
3
4
3
4
3
4
4
4
4
2
2
5
5
2
3
4
4

1
1
2
0
-1
0
-1
0
0
2
-1
0
-1
-2
-3
2
0
0
0
0
0
-1
1
0
1
2
3
0
2
0
1
0
1
1
0
0
1
0
-2
0
0
3
0
-1
0
1
1
0
-2

4
3
3
3
4
1
3
2
5
5
5
1
4
3
3
3
4
4
5
5
4
5
3
4
2
5
3
3
2
3
5
4
5
5
4
4
3
5
3
4
4
5
2
5
5
2
3
5
3

4
4
3
2
5
3
4
4
5
3
4
1
4
5
5
3
4
4
5
5
5
4
5
5
4
3
4
5
3
4
5
4
4
5
4
3
3
4
3
5
5
2
2
4
5
2
3
4
3

0
-1
0
1
-1
-2
-1
-2
0
2
1
0
0
-2
-2
0
0
0
0
0
-1
1
-2
-1
-2
2
-1
-2
-1
-1
0
0
1
0
0
1
0
1
0
-1
-1
3
0
1
0
0
0
1
0

3.80

4
4
4
4

4
5
3
3

4
4
5
5

0
1
-2
-2

4
4
3
3

5
5
3
3

-1
-1
0
0

367
3.67

-12
-0.12

380
3.8

352
3.52

28
0.28

338
3.38

372
3.72

-34
-0.34

3.8
3.7
3.6
3.5
3.4
3.3
3.2
3.1
3
2.9
2.8

3.52

0.28
4

3.72

3.38

P6

E6

P6-E6

P7

E7

P7-E7

P8

E8

P8-E8

3
4
3
2
2
3
3
4
4
3
2
5
4
4
4
4
3
3
3
3
2
3
1
3
2
2
5
4
4
4
3
3
3
4
5
2
5
4
4
3
2
5
4
2
5
4
4

4
4
4
5
2
4
3
4
4
4
5
2
4
3
3
1
5
4
4
3
2
3
4
3
2
5
2
4
3
3
5
4
4
3
5
5
2
4
3
5
5
2
4
5
2
4
3

-1
0
-1
-3
0
-1
0
0
0
-1
-3
3
0
1
1
3
-2
-1
-1
0
0
0
-3
0
0
-3
3
0
1
1
-2
-1
-1
1
0
-3
3
0
1
-2
-3
3
0
-3
3
0
1

3
4
3
3
4
3
3
4
3
3
3
4
2
2
3
3
2
2
3
4
4
3
3
4
4
3
4
2
2
3
2
2
4
2
1
3
4
2
3
2
3
4
2
3
4
2
2

4
4
4
3
5
4
3
4
3
2
3
4
4
4
3
3
3
5
4
3
5
2
4
3
5
2
4
4
4
3
3
5
3
4
4
3
4
4
3
3
3
4
4
3
4
4
4

-1
0
-1
0
-1
-1
0
0
0
1
0
0
-2
-2
0
0
-1
-3
-1
1
-1
1
-1
1
-1
1
0
-2
-2
0
-1
-3
1
-2
-3
0
0
-2
0
-1
0
0
-2
0
0
-2
-2

3
4
3
2
3
3
3
4
3
3
2
1
3
4
3
3
3
4
3
2
3
5
3
4
3
2
1
3
4
3
3
4
4
4
2
2
1
3
3
3
2
1
3
2
1
3
4

4
4
4
4
4
4
5
4
5
5
4
3
3
4
3
4
3
4
3
2
4
4
4
4
3
4
3
3
4
3
3
4
4
4
4
4
3
3
3
3
4
3
3
4
3
3
4

-1
0
-1
-2
-1
-1
-2
0
-2
-2
-2
-2
0
0
0
-1
0
0
0
0
-1
1
-1
0
0
-2
-2
0
0
0
0
0
0
0
-2
-2
-2
0
0
0
-2
-2
0
-2
-2
0
0

4
4
4
2
5
2
2
1
4
3
4
2
4
5
3
2
3
4
4
5
4
4
4
4
3
3
5
2
5
4
4
5
4
4
3
4
4
4
2
4
4
2
2
4
5
3
4
4
2

3
4
3
3
4
3
5
5
4
3
3
2
4
4
4
4
5
5
5
4
5
4
3
4
2
4
4
4
2
4
4
5
5
3
2
5
4
4
4
4
4
2
2
5
4
2
4
4
4

1
0
1
-1
1
-1
-3
-4
0
0
1
0
0
1
-1
-2
-2
-1
-1
1
-1
0
1
0
1
-1
1
-2
3
0
0
0
-1
1
1
-1
0
0
-2
0
0
0
0
-1
1
1
0
0
-2

3
2
2
4
3
1
2
2
3
2
2
3
3
4
4
3
4
5
4
4
4
5
5
4
3
4
3
4
2
3
5
4
5
5
4
3
3
5
3
2
2
3
2
2
4
4
3
5
3

3
4
4
4
2
2
2
3
2
4
2
3
4
3
4
5
5
5
4
4
5
4
4
4
3
3
1
2
4
5
3
4
4
4
3
4
4
5
2
4
4
4
2
4
5
2
4
5
2

0
-2
-2
0
1
-1
0
-1
1
-2
0
0
-1
1
0
-2
-1
0
0
0
-1
1
1
0
0
1
2
2
-2
-2
2
0
1
1
1
-1
-1
0
1
-2
-2
-1
0
-2
-1
2
-1
0
1

3
3
4
4
4
2
4
2
4
3
3
4
3
1
5
2
3
4
5
4
5
4
4
4
4
4
4
4
3
4
4
5
4
4
3
3
5
4
2
3
3
3
2
3
4
4
5
4
2

3
3
4
3
3
3
3
4
3
3
4
4
4
2
5
3
3
4
4
4
4
5
3
4
3
4
3
3
3
5
5
5
5
5
4
4
3
4
3
2
2
4
2
5
4
2
3
4
3

0
0
0
1
1
-1
1
-2
1
0
-1
0
-1
-1
0
-1
0
0
1
0
1
-1
1
0
1
0
1
1
0
-1
-1
0
-1
-1
-1
-1
2
0
-1
1
1
-1
0
-2
0
2
2
0
-1

4
4
2
2

4
4
4
4

0
0
-2
-2

2
2
3
4

4
4
2
2

-2
-2
1
2

3
5
2
4

2
3
3
3

1
2
-1
1

343
3.43

368
3.68

-25
-0.25

313
3.13

355
3.55

-42
-0.42

323
3.23

357
3.57

-34
-0.34

Reliability Gap
factors
5
6
7
8
9
average

3.72

3.68
3.57

3.55

3.49

3.43

3.38
3.23
3.13

3
P

P
3.38
3.43
3.13
3.23
3.49
3.33

E
3.72
3.68
3.55
3.57
3.38
3.58

gaps
-0.34
-0.25
-0.42
-0.34
0.11
-0.18

P9

E9

P9-E9

P10

E10

P10-E10

P11

E11

3
2
3
2
3
3
4
2
3
3
2
3
4
3
4
2
4
3
4
2
3
2
4
3
4
2
3
4
3
4
4
3
2
3
3
2
3
4
4
4
2
3
4
2
3
4
3

4
4
4
2
4
4
3
4
4
5
2
2
5
3
4
3
3
2
4
4
4
3
3
2
4
2
2
5
3
4
3
2
4
3
5
2
2
5
4
3
2
2
5
2
2
5
3

-1
-2
-1
0
-1
-1
1
-2
-1
-2
0
1
-1
0
0
-1
1
1
0
-2
-1
-1
1
1
0
0
1
-1
0
0
1
1
-2
0
-2
0
1
-1
0
1
0
1
-1
0
1
-1
0

2
2
2
3
2
2
3
2
2
3
3
2
5
3
3
4
2
2
2
5
2
1
2
2
3
3
2
5
3
3
2
2
3
3
2
3
2
5
3
2
3
2
5
3
2
5
3

3
2
3
2
4
3
3
2
3
4
2
3
3
3
4
3
3
3
5
5
4
2
3
3
2
2
3
3
3
4
3
3
5
3
1
2
3
3
4
3
2
3
3
2
3
3
3

-1
0
-1
1
-2
-1
0
0
-1
-1
1
-1
2
0
-1
1
-1
-1
-3
0
-2
-1
-1
-1
1
1
-1
2
0
-1
-1
-1
-2
0
1
1
-1
2
-1
-1
1
-1
2
1
-1
2
0

4
4
4
3
3
4
3
4
4
3
3
1
1
4
4
2
3
3
3
1
3
2
4
1
4
3
1
1
4
4
3
3
2
4
5
3
1
1
4
3
3
1
1
3
1
1
4

2
3
2
3
2
2
2
3
2
5
3
4
3
1
3
2
3
2
1
3
2
3
3
3
1
3
4
3
1
3
3
2
2
1
2
3
4
3
3
3
3
4
3
3
4
3
1

4
4
3
5
3
3
3
3
4
4
4
5
3
5
4
3
5
5
4
5
4
4
3
4
2
4
3
3
4
4
5
4
5
5
4
5
3
4
4
4
4
4
2
4
5
3
3
4
4

4
5
3
4
3
2
4
5
3
5
4
5
3
1
5
2
5
4
5
4
4
5
4
4
2
3
4
5
2
5
4
4
3
4
2
4
3
3
2
3
3
4
2
3
5
2
3
3
2

0
-1
0
1
0
1
-1
-2
1
-1
0
0
0
4
-1
1
0
1
-1
1
0
-1
-1
0
0
1
-1
-2
2
-1
1
0
2
1
2
1
0
1
2
1
1
0
0
1
0
1
0
1
2

3
5
3
2
3
4
2
4
4
4
1
2
4
2
3
2
3
5
4
5
5
4
3
5
3
4
2
4
3
4
4
3
4
4
3
4
4
4
3
4
4
4
2
1
5
3
4
4
3

4
3
3
3
3
3
4
3
4
4
2
2
3
2
4
3
3
4
5
5
5
4
3
5
4
3
2
3
5
4
5
5
4
4
3
4
3
3
4
4
4
4
2
5
4
2
3
3
4

-1
2
0
-1
0
1
-2
1
0
0
-1
0
1
0
-1
-1
0
1
-1
0
0
0
0
0
-1
1
0
1
-2
0
-1
-2
0
0
0
0
1
1
-1
0
0
0
0
-4
1
1
1
1
-1

4
1
4
1
4
4
3
3
2
3
2
3
4
4
2
3
5
5
4
4
4
5
4
5
3
4
3
3
2
3
5
4
5
5
5
4
2
5
2
3
3
3
2
5
4
3
2
5
2

3
3
1
1
2
3
3
2
3
3
3
3
3
3
4
5
5
4
4
4
5
5
4
4
3
5
3
2
2
4
4
4
5
5
5
4
3
3
3
3
3
4
2
3
4
3
3
3
3

4
4
4
3

3
4
1
1

1
0
3
2

349
3.49

338
3.38

11
0.11

0
0

4
4
3
2

4
4
3
3

0
0
0
-1

3
2
2
4

3
4
2
2

312
3.12

330
3.3

-18
-0.18

312
3.12

301
3.01

Responsivness Gap
factors
P
E
10
3.12
3.3
11
3.12
3.01
12
3.12
3.24
13
3.09
3.33
average
3.1125
3.22

3.4
3.3
3.3
3.2
3.12

3.12

3.1
3
2.9
2.8
1

P11-E11

P12

E12

P12-E12

P13

E13

P13-E13

P14

2
1
2
0
4
2
1
1
2
-2
0
-3
-2
3
1
0
0
5
4
4
4
3
1
-2
3
0
-3
-2
3
1
0
5
0
3
3
0
-3
-2
1
0
0
-3
-2
0
-3
-2
3

3
3
3
3
3
3
3
3
3
2
3
2
1
4
3
2
3
3
5
3
3
3
2
1
4
3
2
1
4
3
3
3
4
4
4
3
2
1
3
3
3
2
1
3
2
1
4

4
4
4
3
4
4
2
4
2
5
3
4
1
4
2
3
5
3
4
1
4
1
2
1
4
3
4
1
4
2
5
3
4
4
1
3
4
1
2
5
3
4
1
3
4
1
4

-1
-1
-1
0
-1
-1
1
-1
1
-3
0
-2
0
0
1
-1
-2
0
1
2
-1
2
0
0
0
0
-2
0
0
1
-2
0
0
0
3
0
-2
0
1
-2
0
-2
0
0
-2
0
0

3
3
3
2
2
3
2
3
2
1
2
1
2
4
3
2
4
4
3
3
2
5
4
2
4
2
1
2
4
3
4
4
3
4
5
2
1
2
3
4
2
1
2
2
1
2
4

5
2
5
4
1
5
2
2
1
4
4
4
3
4
1
3
3
4
3
1
1
3
1
3
4
4
4
3
4
1
3
4
4
4
1
4
4
3
1
3
4
4
3
4
4
3
4

-2
1
-2
-2
1
-2
0
1
1
-3
-2
-3
-1
0
2
-1
1
0
0
2
1
2
3
-1
0
-2
-3
-1
0
2
1
0
-1
0
4
-2
-3
-1
2
1
-2
-3
-1
-2
-3
-1
0

4
2
4
3
2
4
1
2
3
3
3
2
2
3
2
4
4
4
3
3
2
5
4
2
3
3
2
2
3
2
4
4
5
3
2
3
2
2
2
4
3
2
2
3
2
2
3

1
-2
3
0
2
1
0
1
-1
0
-1
0
1
1
-2
-2
0
1
0
0
-1
0
0
1
0
-1
0
1
0
-1
1
0
0
0
0
0
-1
2
-1
0
0
-1
0
2
0
0
-1
2
-1

3
1
4
2
3
3
3
4
3
2
3
4
4
3
1
2
3
4
5
4
4
3
5
4
4
3
1
2
3
4
4
5
5
4
3
4
4
4
4
4
4
4
3
4
5
2
4
4
4

2
1
4
3
3
4
3
1
2
2
2
4
3
4
3
2
3
4
4
4
5
4
5
5
3
3
1
4
2
5
4
5
3
4
4
4
3
3
4
4
4
3
2
5
5
3
3
3
4

1
0
0
-1
0
-1
0
3
1
0
1
0
1
-1
-2
0
0
0
1
0
-1
-1
0
-1
1
0
0
-2
1
-1
0
0
2
0
-1
0
1
1
0
0
0
1
1
-1
0
-1
1
1
0

3
2
4
1
3
4
2
3
2
4
4
5
4
2
2
3
5
4
5
4
4
4
3
4
2
5
2
5
4
3
5
5
4
5
5
3
3
4
2
4
4
4
3
2
4
2
3
4
2

1
3
4
1
2
2
2
3
3
3
3
5
4
5
3
3
5
5
4
4
4
5
3
5
5
4
2
2
4
5
4
4
4
5
3
4
4
4
3
4
4
3
2
3
4
2
4
4
3

2
-1
0
0
1
2
0
0
-1
1
1
0
0
-3
-1
0
0
-1
1
0
0
-1
0
-1
-3
1
0
3
0
-2
1
1
0
0
2
-1
-1
0
-1
0
0
1
1
-1
0
0
-1
0
-1

2
2
3
4
5
3
4
2
3
5
2
2
3
5
3
4
4
4
5
5
5
1
4
5
3
3
3
2
3
4
4
4
5
4
4
4
5
5
3
2
2
4
2
5
5
3
5
5
3

0
-2
0
2

4
2
4
3

4
5
3
3

0
-3
1
0

4
3
3
2

4
3
4
4

0
0
-1
-2

2
4
2
3

37
0.37

312
3.12

324
3.24

-12
-0.12

309
3.09

333
3.33

-24
-0.24

322
3.22

gaps
-0.18
0.11
-0.12
-0.24
-0.1075

3.33
3.24
3.12

3.12

3.09

3.01

3
P

E14

P14-E14

P15

E15

P15-E15

P16

E16

P16-E16

P17

4
1
4
3
2
4
2
1
2
3
3
3
3
3
4
2
2
4
4
3
2
5
2
3
3
3
3
3
3
4
2
4
3
3
5
3
3
3
4
2
3
3
3
3
3
3
3

0
1
0
0
0
0
-1
1
1
0
0
-1
-1
0
-2
2
2
0
-1
0
0
0
2
-1
0
0
-1
-1
0
-2
2
0
2
0
-3
0
-1
-1
-2
2
0
-1
-1
0
-1
-1
0

3
3
3
4
4
3
5
3
2
2
4
2
4
4
4
3
3
5
4
4
4
1
1
4
4
4
2
4
4
4
3
5
3
4
2
4
2
4
4
3
4
2
4
4
2
4
4

4
5
4
4
3
4
4
5
5
3
4
5
5
4
4
3
3
2
5
2
3
1
3
5
4
4
5
5
4
4
3
2
2
4
1
4
5
5
4
3
4
5
5
4
5
5
4

-1
-2
-1
0
1
-1
1
-2
-3
-1
0
-3
-1
0
0
0
0
3
-1
2
1
0
-2
-1
0
0
-3
-1
0
0
0
3
1
0
1
0
-3
-1
0
0
0
-3
-1
0
-3
-1
0

2
4
2
3
4
2
4
4
4
4
3
3
3
3
2
5
5
4
4
4
4
5
5
3
3
3
3
3
3
2
5
4
4
3
2
3
3
3
2
5
3
3
3
3
3
3
3

4
5
4

-2
-1
-2
3
2
-2
0
-1
-1
0
3
-2
-1
-1
-1
1
2
1
3
2
2
2
2
-1
-1
-1
-2
-1
-1
-1
2
1
0
-1
0
3
-2
-1
-1
2
3
-2
-1
3
-2
-1
-1

3
4
3
3
4
3
4
4
4
4
3
3
3
3
2
3
3
3
3
3
4
5
5
3
3
3
3
3
3
2
3
3
5
3
2
3
3
3
2
3
3
3
3
3
3
3
3

2
4
4
5
5
4
5
4
4
3
4
3
3
1
2
2
3
3
4
4
4
5
4
4
3
3
3
4
4
2
5
4
3
3
5
4
5
4
4

4
3
3
3
3
2
4
2
4
2
4
2
2
4
3
4
3
5
4
3
4
5
4
4
3
2
4
4
2
4
4
5
5
4
5
3
4
4
2
5
5
3
2
5
5
5
4
4
2

-2
-1
0
1
2
1
0
0
-1
3
-2
0
1
1
0
0
1
-1
1
2
1
-4
0
1
0
1
-1
-2
1
0
0
-1
0
0
-1
1
1
1
1
-3
-3
1
0
0
0
-2
1
1
1

4
4
4
5
4
2
4
3
4
3
3
2
3
5
4
4
3
5
5
5
4
4
3
4
4
4
3
5
4
3
5
5
5
5
3
3
3
4
4
3
3
3
2
4
3
2
3
4
4

4
5
4
5
4
4
3
4
4
3
3
3
2
3
3
2
4
4
4
3
4
4
3
4
2
4
5
2
3
5
5
4
4
5
3
4
4
5
4
4
4
1
2
5
4
2
4
5
4

0
-1
0
0
0
-2
1
-1
0
0
0
-1
1
2
1
2
-1
1
1
2
0
0
0
0
2
0
-2
3
1
-2
0
1
1
0
0
-1
-1
-1
0
-1
-1
2
0
-1
-1
0
-1
-1
0

2
3
3
4
5
3
3
2
2
2
2
3
3
3
5
3
5
4
4
4
4
5
4
5
5
3
4
5
3
4
4
4
4
4
4
4
5
3
5
2
2
3
2
5
4
2
5
3
5

3
4
4
3
3
2
3
4
4
4
2
4
2
2
3
3
5
4
5
4
4
1
4
5
4
3
5
4
5
4
4
5
5
4
4
4
3
5
3
4
4
2
2
5
3
3
3
5
3

-1
-1
-1
1
2
1
0
-2
-2
-2
0
-1
1
1
2
0
0
0
-1
0
0
4
0
0
1
0
-1
1
-2
0
0
-1
-1
0
0
0
2
-2
2
-2
-2
1
0
0
1
-1
2
-2
2

2
3
3
3
4
2
4
3
4
3
3
4
3
2
4
3
4
4
4
4
5
4
3
4
3
4
5
5
5
4
5
5
4
5
3
3
3
3
4
3
3
5
2
4
5
4
3
3
4

5
4
4
4

-3
0
-2
-1

3
4
3
3

4
4
5
5

-1
0
-2
-2

2
4
3
4

4
4
3
3

-2
0
0
1

3
4
4
3

334
3.34

-12
-0.12

354
3.54

379
3.79

-25
-0.25

348
3.48

347
3.47

1
0.01

343
3.43

Assurance Gap
P
E
Gaps
3.22
3.34
-0.12
3.54
3.79
-0.25
3.48
3.47
0.01
3.43
3.37
0.06
3.4175
3.4925
-0.075

factors
14
15
16
17
average

3.9
3.8
3.7
3.6
3.5
3.4
3.3
3.2
3.1
3
2.9

3.79

3.54

3.48

3.47

3.43

3.37

3.34
3.22

3
P

E17

P17-E17

P18

E18

P18-E18

P19

E19

P19-E19

5
5
5
3
3
5
1
5
4
1
3
3
3
3
2
3
3
4
5
5
3
2
2
3
3
3
3
3
3
2
3
4
3
3
3
3
3
3
2
3
3
3
3
3
3
3
3

-2
-1
-2
0
1
-2
3
-1
0
3
0
0
0
0
0
0
0
-1
-2
-2
1
3
3
0
0
0
0
0
0
0
0
-1
2
0
-1
0
0
0
0
0
0
0
0
0
0
0
0

4
4
4
2
2
4
2
4
5
2
2
2
1
4
2
2
2
2
3
3
2
2
4
1
4
2
2
1
4
2
2
2
4
4
2
2
2
1
2
2
2
2
1
2
2
1
4

5
1
5
4
3
5
1
1
5
4
4
4
4
3
3
1
3
3
2
3
3
2
2
4
3
4
4
4
3
3
3
3
3
3
4
4
4
4
3
3
4
4
4
4
4
4
3

-1
3
-1
-2
-1
-1
1
3
0
-2
-2
-2
-3
1
-1
1
-1
-1
1
0
-1
0
2
-3
1
-2
-2
-3
1
-1
-1
-1
1
1
-2
-2
-2
-3
-1
-1
-2
-2
-3
-2
-2
-3
1

3
3
3
2
1
3
1
3
5
1
2
2
2
4
3
2
3
2
3
4
1
2
2
2
4
2
2
2
4
3
3
2
2
4
2
2
2
2
3
3
2
2
2
2
2
2
4

4
4
4
2
2
4
4
4
4
4
2
1
2
4
3
3
5
3
4
2
2
3
2
2
4
2
1
2
4
3
5
3
5
4
2
2
1
2
3
5
2
1
2
2
1
2
4

-1
-1
-1
0
-1
-1
-3
-1
1
-3
0
1
0
0
0
-1
-2
-1
-1
2
-1
-1
0
0
0
0
1
0
0
0
-2
-1
-3
0
0
0
1
0
0
-2
0
1
0
0
1
0
0

2
3
3
5
5
4
4
2
5
3
3
5
3
1
3
5
3
5
4
4
4
3
3
4
3
4
4
2
2
4
5
4
4
5
3
4
3
5
4
3
3
2
2
4
3
3
3
5
4

0
0
0
-2
-1
-2
0
1
-1
0
0
-1
0
1
1
-2
1
-1
0
0
1
1
0
0
0
0
1
3
3
0
0
1
0
0
0
-1
0
-2
0
0
0
3
0
0
2
1
0
-2
0

2
1
4
4
2
2
2
2
3
5
2
1
3
5
3
5
4
5
4
5
4
5
3
4
4
3
5
3
2
2
4
5
4
4
5
4
4
4
4
2
2
5
2
5
3
2
4
4
4

3
4
3
3
3
4
3
2
3
1
2
2
3
2
3
2
4
4
5
4
5
4
4
4
2
4
3
4
3
4
4
5
5
4
4
2
3
4
2
3
3
1
2
5
3
2
3
4
2

-1
-3
1
1
-1
-2
-1
0
0
4
0
-1
0
3
0
3
0
1
-1
1
-1
1
-1
0
2
-1
2
-1
-1
-2
0
0
-1
0
1
2
1
0
2
-1
-1
4
0
0
0
0
1
0
2

3
2
4
4
2
3
2
2
4
3
3
2
3
2
2
3
4
4
4
4
4
4
4
5
2
4
4
5
3
4
5
4
5
3
3
4
4
4
3
3
3
4
2
3
5
3
4
4
3

3
2
4
1
4
2
4
4
3
3
2
3
2
3
1
3
5
5
5
5
5
5
3
5
4
3
3
2
2
4
5
5
4
5
3
2
4
4
3
4
4
5
2
5
5
3
4
4
3

0
0
0
3
-2
1
-2
-2
1
0
1
-1
1
-1
1
0
-1
-1
-1
-1
-1
-1
1
0
-2
1
1
3
1
0
0
-1
1
-2
0
2
0
0
0
-1
-1
-1
0
-2
0
0
0
0
0

3
2
4
5

0
2
0
-2

2
3
3
3

3
2
3
4

-1
1
0
-1

3
4
3
3

4
3
2
2

-1
1
1
1

337
3.37

6
0.06

298
2.98

327
3.27

-29
-0.29

298
2.98

321
3.21

-23
-0.23

Empathy Gap
factor
18
19
20
21
22
average

P
2.98
2.98
3.17
3.34
2.98
3.09

E
3.27
3.21
3.28
3.26
3.27
3.258

3.4
3.28

3.27

3.3

3.21
3.17

3.2
3.1
3

2.98

2.98

2.9
2.8
1

3
P

P20

E20

P20-E20

P21

E21

P21-E21

P22

E22

P22-E22

3
3
3
2
2
3
1
3
3
1
2
3
4
2
3
4
4
3
3
4
2
2
2
4
2
2
3
4
2
3
4
3
3
2
2
2
3
4
3
4
2
3
4
2
3
4
2

3
4
3
5
3
3
4
4
3
2
5
3
3
2
1
4
4
3
3
3
3
4
3
3
2
5
3
3
2
1
4
3
3
2
1
5
3
3
1
4
5
3
3
5
3
3
2

0
-1
0
-3
-1
0
-3
-1
0
-1
-3
0
1
0
2
0
0
0
0
1
-1
-2
-1
1
0
-3
0
1
0
2
0
0
0
0
1
-3
0
1
2
0
-3
0
1
-3
0
1
0

3
3
3
3
2
3
2
3
4
2
3
3
4
3
4
3
3
4
2
2
2
4
2
4
3
3
3
4
3
4
3
4
2
3
2
3
3
4
4
3
3
3
4
3
3
4
3

3
4
3
2
3
3
2
4
4
3
2
5
3
3
2
1
4
4
3
3
3
3
4
3
3
2
5
3
3
2
4
4
4
3
1
2
5
3
2
4
2
5
3
2
5
3
3

0
-1
0
1
-1
0
0
-1
0
-1
1
-2
1
0
2
2
-1
0
-1
-1
-1
1
-2
1
0
1
-2
1
0
2
-1
0
-2
0
2
1
-2
1
2
-1
1
-2
1
1
-2
1
0

2
4
2
2
2
2
2
4
2
5
2
3
2
2
4
4
1
1
3
1
2
2
3
2
2
2
3
2
2
4
1
1
3
2
2
2
3
2
4
1
2
3
2
2
3
2
2

4
2
4
2
3
4
2
2
5
3
2
3
3
2
3
3
4
3
1
1
3
2
3
3
2
2
3
3
2
3
4
3
5
2
5
2
3
3
3
4
2
3
3
2
3
3
2

-2
2
-2
0
-1
-2
0
2
-3
2
0
0
-1
0
1
1
-3
-2
2
0
-1
0
0
-1
0
0
0
-1
0
1
-3
-2
-2
0
-3
0
0
-1
1
-3
0
0
-1
0
0
-1
0

3
4
2
3
3
3
3
2
3
5
4
3
3
1
1
4
4
4
4
4
4
5
3
5
2
5
5
5
4
2
5
5
5
4
4
4
2
3
3
3
3
5
2
5
4
3
2
3
3

1
3
2
3
2
4
3
2
4
4
3
4
2
4
3
4
3
4
5
5
5
5
3
4
3
4
2
3
3
5
4
5
5
4
4
3
3
4
2
4
4
1
2
5
4
2
3
4
2

2
1
0
0
1
-1
0
0
-1
1
1
-1
1
-3
-2
0
1
0
-1
-1
-1
0
0
1
-1
1
3
2
1
-3
1
0
0
0
0
1
-1
-1
1
-1
-1
4
0
0
0
1
-1
-1
1

4
4
3
2
3
1
2
3
2
3
3
4
3
3
2
5
5
5
4
5
5
4
4
4
4
4
4
3
4
4
5
4
4
5
5
2
4
4
3
2
2
4
2
3
5
5
4
4
3

2
3
3
1
2
2
4
3
3
2
2
5
3
5
4
4
4
4
4
4
4
5
3
4
2
2
4
2
5
4
5
5
4
5
3
2
3
4
5
4
4
2
2
4
5
3
3
4
5

2
1
0
1
1
-1
-2
0
-1
1
1
-1
0
-2
-2
1
1
1
0
1
1
-1
1
0
2
2
0
1
-1
0
0
-1
0
0
2
0
1
0
-2
-2
-2
2
0
-1
0
2
1
0
-2

4
2
2
3
3
2
3
3
2
1
4
5
3
4
3
2
4
4
5
4
5
3
4
4
3
5
3
3
5
2
5
5
5
5
3
3
3
4
4
3
3
5
2
5
5
5
3
4
4

3
3
2
3
1
4
3
1
2
4
2
4
3
4
5
5
5
5
4
5
5
4
4
5
4
4
3
5
2
4
4
5
5
4
4
3
4
5
3
4
4
3
2
5
3
2
4
5
3

1
-1
0
0
2
-2
0
2
0
-3
2
1
0
0
-2
-3
-1
-1
1
-1
0
-1
0
-1
-1
1
0
-2
3
-2
1
0
0
1
-1
0
-1
-1
1
-1
-1
2
0
0
2
3
-1
-1
1

3
4
3
4

4
4
3
3

-1
0
0
1

2
5
4
2

4
2
1
1

-2
3
3
1

3
4
2
2

4
3
3
3

-1
1
-1
-1

317
3.17

328
3.28

-11
-0.11

334
3.34

326
3.26

9
0.09

298
2.98

327
3.27

-29
-0.29

mpathy Gap
gaps
-0.29
-0.23
-0.11
0.09
-0.29
-0.108

3.34
3.28

3.27

3.26

2.98

3
E

factors
Gaps
tangible
reliability
responsivness
assrance
empathy
average

factors
tangible
reliability
responsivness
assrance
empathy
average

-0.13
-0.18
-0.1075
-0.075
-0.108
-0.1201

overall gap
4.00
3.75
3.50
3.25
3.00
2.75
2.50
2.25
2.00
1.75
1.50
1.25
1.00

P
E
Gaps

tangible

reliability

responsivness

assrance

empathy

Gaps
Gaps
0

responsivness,
tangible, -0.13
reliability, -0.18

reliability, -0.18

Overall Gap

E
3.50
3.33
3.11
3.42
3.09
3.29

3.65
3.58
3.22
3.49
3.26
3.44

Gaps
-0.13
-0.18
-0.11
-0.08
-0.11
-0.12

overall gap
4.00
3.50
3.00
2.50
2.00
1.50
1.00
0.50
0.00
-0.50

P
E
Gaps

factors

Gaps
Gaps
4

assrance, 0.075
responsivness,
empathy, -0.1075
0.108 average, 0.1201
0.18

0.18

5
4
4
1
4
1
4
1
4
5
5
5
3
1
4
5
4
4
4
5
3
5
3
5
4
1
1
3
5
4
5
5
4
4
4
4
2

4
3
5
1
4
1
4
1
4
5
5
1
4
1
4
5
5
4
5
5
2
5
3
3
5
3
1
4
5
5
5
5
4
5
4
5
2

1
1
-1
0
0
0
0
0
0
0
0
4
-1
0
0
0
-1
0
-1
0
1
0
0
2
-1
-2
0
-1
0
-1
0
0
0
-1
0
-1
0

4
2
4
2
4
2
4
2
4
4
4
3
2
2
3
5
4
4
4
4
4
5
2
5
4
2
2
4
4
5
4
4
3
4
5
4
1

4
4
4
2
4
2
4
1
4
4
5
2
4
2
2
4
4
4
5
5
3
5
4
2
5
2
2
5
4
5
4
4
3
5
4
4
5

0
-2
0
0
0
0
0
1
0
0
-1
1
-2
0
1
1
0
0
-1
-1
1
0
-2
3
-1
0
0
-1
0
0
0
0
0
-1
1
0
-4

4
4
4
3
4
3
4
3
4
3
4
4
2
3
4
4
5
4
5
4
3
5
4
5
3
4
3
3
5
4
5
5
4
5
3
5
3

3
3
4
1
4
3
4
2
4
3
5
3
5
3
4
4
4
4
4
4
4
4
3
4
3
2
1
4
4
4
5
5
5
5
4
5
2

1
1
0
2
0
0
0
1
0
0
-1
1
-3
0
0
0
1
0
1
0
-1
1
1
1
0
2
2
-1
1
0
0
0
-1
0
-1
0
1

4
4
1
1
5
1
3
4
4
2
4
4
5

2
2
1
1
5
5
5
4
5
2
2
5
4

2
2
0
0
0
-4
-2
0
-1
0
2
1

4
4
2
1
4
2
4
5
4
1
4
4
4

4
4
2
2
3
4
3
4
4
5
4
4
4

0
0
0
-1
1
-2
1
1
0
-4
0
0

4
4
2
2
5
4
4
3
5
3
4
4
4

4
4
2
2
4
4
3
4
5
2
4
4
3

0
0
0
0
1
0
1
-1
0
1
0
1

5
3
4
2
4
3
4
4
4
2
4
2
2
4
3
4
5
5
4
4
4
4
3
5
4
3
4
4
4
5
4
5
3
4
4
4
2

3
2
2
3
4
3
4
3
5
2
5
4
5
2
3
4
5
5
4
5
3
4
2
3
1
3
2
4
3
5
3
4
3
4
3
4
4

2
1
2
-1
0
0
0
1
-1
0
-1
-2
-3
2
0
0
0
0
0
-1
1
0
1
2
3
0
2
0
1
0
1
1
0
0
1
0
-2

3
4
4
1
5
2
5
5
5
1
4
3
3
3
4
4
5
5
4
5
3
4
2
5
3
3
2
3
5
4
5
5
4
4
3
5
3

3
4
3
2
4
4
5
2
4
1
4
5
5
3
4
4
5
5
5
4
5
5
4
3
4
5
3
4
5
4
4
5
4
3
3
4
3

0
0
1
-1
1
-2
0
3
1
0
0
-2
-2
0
0
0
0
0
-1
1
-2
-1
-2
2
-1
-2
-1
-1
0
0
1
0
0
1
0
1
0

4
4
5
2
4
1
4
3
5
2
4
5
3
2
3
4
4
5
4
4
4
4
3
3
5
2
5
4
4
5
4
4
3
4
4
4
2

3
3
5
3
5
5
4
3
3
2
4
4
4
4
5
5
5
4
5
4
3
4
2
4
4
4
2
4
4
5
5
3
2
5
4
4
4

4
4
5
2
4
5
3
4
4
2
4
5
5

4
4
2
2
5
5
2
3
4
4
4
4
3

0
0
3
0
-1
0
1
1
0
-2
0
1
2

4
4
5
2
5
5
2
3
5
3
4
4
3

5
5
2
2
4
5
2
3
4
3
5
5
3

-1
-1
3
0
1
0
0
0
1
0
-1
-1
0

4
4
2
2
4
5
3
4
4
2
4
4
4

4
4
2
2
5
4
2
4
4
4
4
4
3

1
1
0
-1
-1
-4
0
0
2
0
0
1
-1
-2
-2
-1
-1
1
-1
0
1
0
1
-1
1
-2
3
0
0
0
-1
1
1
-1
0
0
-2

2
3
4
1
3
2
3
2
4
3
3
4
4
3
4
5
4
4
4
5
5
4
3
4
3
4
2
3
5
4
5
5
4
3
3
5
3

4
3
3
2
2
3
2
3
2
3
4
3
4
5
5
5
4
4
5
4
4
4
3
3
1
2
4
5
3
4
4
4
3
4
4
5
2

-2
0
1
-1
1
-1
1
-1
2
0
-1
1
0
-2
-1
0
0
0
-1
1
1
0
0
1
2
2
-2
-2
2
0
1
1
1
-1
-1
0
1

4
3
3
2
4
2
4
3
2
4
3
1
5
2
3
4
5
4
5
4
4
4
4
4
4
4
3
4
4
5
4
4
3
3
5
4
2

4
3
4
3
3
4
3
4
4
4
4
2
5
3
3
4
4
4
4
5
3
4
3
4
3
3
3
1
5
5
5
5
4
4
3
4
3

0
0
-1
-1
1
-2
1
-1
-2
0
-1
-1
0
-1
0
0
1
0
1
-1
1
0
1
0
1
1
0
3
-1
0
-1
-1
-1
-1
2
0
-1

3
4
4
3
3
3
4
4
3
5
3
5
4
3
5
5
4
5
4
4
3
4
2
4
3
3
4
4
5
4
5
5
4
5
3
4
4

3
4
3
3
4
5
3
3
4
5
3
1
5
2
5
4
5
4
4
5
4
4
2
3
4
5
2
5
4
4
3
4
2
4
3
3
2

0
0
0
0
-1
1
1
0
0
-2
0
0
1

2
2
3
2
2
4
4
3
5
3
2
2
2

4
4
4
2
4
5
2
4
5
2
4
4
4

-2
-2
-1
0
-2
-1
2
-1
0
1
-2
-2
-2

3
3
3
2
3
4
4
5
4
2
3
5
4

2
2
4
2
5
4
2
3
4
3
2
3
4

1
1
-1
0
-2
0
2
2
0
-1
1
2
0

4
4
4
2
4
5
3
3
4
4
4
4
3

3
3
4
2
3
5
2
3
3
2
3
4
3

0
0
1
0
-1
-2
1
1
-1
0
0
4
-1
1
0
1
-1
1
0
-1
-1
0
0
1
-1
-2
2
-1
1
0
2
1
2
1
0
1
2

3
3
3
4
3
2
2
2
4
4
2
4
3
2
3
5
4
5
5
4
3
5
3
4
2
4
3
4
4
3
4
4
3
4
4
4
3

3
4
4
4
2
3
4
5
4
4
3
2
4
3
3
4
5
5
5
4
3
5
4
3
2
3
5
4
5
5
4
4
3
4
3
3
4

0
-1
-1
0
1
-1
-2
-3
0
0
-1
2
-1
-1
0
1
-1
0
0
0
0
0
-1
1
0
1
-2
0
-1
-2
0
0
0
0
1
1
-1

4
4
3
4
4
3
4
3
5
3
2
2
2
3
5
5
4
4
4
5
4
5
3
4
3
3
2
3
5
4
5
5
5
4
2
5
2

1
3
3
2
3
4
3
3
3
3
3
3
4
5
5
4
4
4
5
5
4
4
3
5
3
2
2
4
4
4
5
5
5
4
3
3
3

3
1
0
2
1
-1
1
0
2
0
-1
-1
-2
-2
0
1
0
0
-1
0
0
1
0
-1
0
1
0
-1
1
0
0
0
0
0
-1
2
-1

4
3
2
3
3
2
3
4
4
2
2
3
1
2
3
4
5
4
4
3
5
4
4
3
1
2
3
4
4
5
5
4
3
4
4
4
4

1
1
0
0
1
0
1
0
1
2
1
0
0

4
4
4
2
1
5
3
4
4
3
4
4
3

4
4
4
2
5
4
2
3
3
4
4
4
3

0
0
0
0
-4
1
1
1
1
-1
0
0
0

3
3
3
2
5
4
3
2
5
2
3
2
4

3
3
4
2
3
4
3
3
3
3
3
4
1

0
0
-1
0
2
0
0
-1
2
-1
0
-2
3

4
4
4
3
4
5
2
4
4
4
4
2
4

4
2
4
4
4
5
4
4
4
2
3
4
3
2
3
4
4
4
5
4
5
5
3
3
1
4
2
5
4
5
3
4
4
4
3
3
4

0
1
-2
-1
-1
-3
-1
0
0
0
-1
-1
-2
0
0
0
1
0
-1
-1
0
-1
1
0
0
-2
1
-1
0
0
2
0
-1
0
1
1
0

4
3
3
4
4
3
4
2
3
1
2
4
2
3
5
4
5
4
4
4
3
4
2
5
2
5
4
3
5
5
4
5
5
3
3
4
2

4
1
3
2
4
2
3
3
3
1
2
5
3
3
5
5
4
4
4
5
3
5
5
4
2
2
4
5
4
4
4
5
3
4
4
4
3

0
2
0
2
0
1
1
-1
0
0
0
-1
-1
0
0
-1
1
0
0
-1
0
-1
-3
1
0
3
0
-2
1
1
0
0
2
-1
-1
0
-1

3
2
3
3
4
2
3
5
2
2
3
5
3
4
4
4
5
5
5
1
4
5
3
3
3
2
3
4
4
4
5
4
4
4
5
5
3

3
4
4
2
4
2
4
2
4
2
2
4
3
4
3
5
4
3
4
5
4
4
3
2
4
4
2
4
4
5
5
4
5
3
4
4
2

0
-2
-1
1
0
0
-1
3
-2
0
1
1
0
0
1
-1
1
2
1
-4
0
1
0
1
-1
-2
1
0
0
-1
0
0
-1
1
1
1
1

4
4
3
2
5
5
3
3
3
4
4
5
4

0
0
1
1
-1
0
-1
1
1
0
0
-3
0

4
4
4
3
2
4
2
3
4
2
4
3
4

4
4
3
2
3
4
2
4
4
3
4
3
4

0
0
1
1
-1
0
0
-1
0
-1
0
0
0

2
2
4
2
5
5
3
5
5
3
2
4
3

5
5
3
2
5
5
5
4
4
2
5
4
3

-3
-3
1
0
0
0
-2
1
1
1
-3
0
0

4
4
5
2
4
3
4
3
2
2
3
5
4
4
3
5
5
5
4
4
3
4
4
4
3
5
4
3
5
5
5
5
3
3
3
4
4

4
4
3
4
3
4
4
3
3
3
2
3
3
2
4
4
4
3
4
4
3
4
2
4
5
2
3
5
5
4
4
5
3
4
4
5
4

0
0
2
-2
1
-1
0
0
-1
-1
1
2
1
2
-1
1
1
2
0
0
0
0
2
0
-2
3
1
-2
0
1
1
0
0
-1
-1
-1
0

3
2
4
3
3
2
2
2
3
3
3
3
5
3
5
4
4
4
4
5
4
5
5
3
4
5
3
4
4
4
4
4
4
4
5
3
5

4
3
2
2
3
4
4
4
2
4
2
2
3
3
5
4
5
4
4
1
4
5
4
3
5
4
5
4
4
5
5
4
4
4
3
5
3

-1
-1
2
1
0
-2
-2
-2
1
-1
1
1
2
0
0
0
-1
0
0
4
0
0
1
0
-1
1
-2
0
0
-1
-1
0
0
0
2
-2
2

3
2
5
2
4
3
4
3
2
4
3
2
4
3
4
4
4
4
5
4
3
4
3
4
5
5
5
4
5
5
4
5
3
3
3
3
4

3
2
4
4
4
2
5
3
3
5
3
1
3
5
3
5
4
4
4
3
3
4
3
4
4
2
2
4
5
4
4
5
3
4
3
5
4

0
0
1
-2
0
1
-1
0
-1
-1
0
1
1
-2
1
-1
0
0
1
1
0
0
0
0
1
3
3
0
0
1
0
0
0
-1
0
-2
0

3
3
3
2
4
3
2
3
4
4
3
4
4

4
4
1
2
5
4
2
4
5
4
4
4
4

-1
-1
2
0
-1
-1
0
-1
-1
0
-1
0
0

2
2
3
2
5
4
2
5
3
5
2
4
3

4
4
2
2
5
3
3
3
5
3
4
4
4

-2
-2
1
0
0
1
-1
2
-2
2
-2
0
-1

3
3
5
2
4
5
4
3
3
4
3
4
3

3
3
2
2
4
3
3
3
5
4
3
2
3

0
0
3
0
0
2
1
0
-2
0
0
2
0

4
2
4
4
4
4
3
1
3
5
3
1
3
5
4
5
4
5
4
5
3
4
4
3
5
3
2
2
4
5
4
4
5
4
4
4
4

3
3
5
4
3
4
3
5
4
4
3
2
3
2
4
4
5
4
5
4
4
4
2
4
3
4
3
4
4
5
5
4
4
2
3
4
2

1
-1
-1
0
1
0
0
-4
-1
1
0
-1
0
3
0
1
-1
1
-1
1
-1
0
2
-1
2
-1
-1
-2
0
0
-1
0
1
2
1
0
2

4
3
4
3
3
4
2
3
4
4
3
4
2
3
4
4
4
4
4
4
4
5
2
4
4
5
3
4
5
4
5
3
3
4
4
4
3

4
3
5
2
2
2
3
3
4
3
4
3
1
3
5
5
5
5
5
5
3
5
4
3
3
2
2
4
5
5
4
5
3
2
4
4
3

0
0
-1
1
1
2
-1
0
0
1
-1
1
1
0
-1
-1
-1
-1
-1
-1
1
0
-2
1
1
3
1
0
0
-1
1
-2
0
2
0
0
0

2
3
4
3
3
4
3
1
3
3
3
5
1
4
4
4
4
4
4
5
3
5
2
5
5
5
4
2
5
5
5
4
4
4
2
3
3

2
1
4
4
3
4
2
2
3
2
4
4
3
4
3
4
5
5
5
5
3
4
3
4
2
3
3
5
4
5
5
4
4
3
3
4
2

2
2
5
2
5
3
2
4
4
4
2
3
4

3
3
1
2
5
3
2
3
4
2
3
2
3

-1
-1
4
0
0
0
0
1
0
2
-1
1
1

3
3
4
2
3
5
3
4
4
3
3
4
4

4
4
5
2
5
5
3
4
4
3
4
3
4

-1
-1
-1
0
-2
0
0
0
0
0
-1
1
0

3
3
5
2
5
4
3
2
3
3
3
4
2

4
4
1
2
5
4
2
3
4
2
4
4
2

0
2
0
-1
0
0
1
-1
0
1
-1
1
-2
0
1
0
-1
-1
-1
0
0
1
-1
1
3
2
1
-3
1
0
0
0
0
1
-1
-1
1

3
4
3
1
4
3
4
3
2
2
3
3
2
5
5
5
4
5
5
4
4
4
4
4
4
3
4
4
5
4
4
5
5
2
4
4
3

3
2
4
2
2
3
3
4
4
1
3
5
4
4
4
4
4
4
4
5
3
4
2
2
4
2
5
4
5
5
4
5
3
2
3
4
5

0
2
-1
-1
2
0
1
-1
-2
1
0
-2
-2
1
1
1
0
1
1
-1
1
0
2
2
0
1
-1
0
0
-1
0
0
2
0
1
0
-2

2
4
3
2
3
3
4
5
3
1
3
2
3
2
4
4
5
4
5
3
4
4
3
5
3
3
5
2
5
5
5
5
3
3
3
4
4

2
3
4
4
3
5
4
2
4
2
3
4
5
5
5
5
4
5
5
4
4
5
4
4
3
5
2
4
4
5
5
4
4
3
4
5
3

0
1
-1
-2
0
-2
0
3
-1
-1
0
-2
-2
-3
-1
-1
1
-1
0
-1
0
-1
-1
1
0
-2
3
-2
1
0
0
1
-1
0
-1
-1
1

-1
-1
4
0
0
0
1
-1
-1
1
-1
0
0

2
2
4
2
3
5
5
4
4
3
2
5
3

4
4
2
2
4
5
3
3
4
5
4
2
3

-2
-2
2
0
-1
0
2
1
0
-2
-2
3
0

3
3
5
2
5
5
5
3
4
4
3
4
2

4
4
3
2
5
3
2
4
5
3
4
3
2

-1
-1
2
0
0
2
3
-1
-1
1
-1
1
0

P
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

E
3.33
3.34
3.53
3.8
3.38
3.43
3.13
3.23
3.49
3.12
3.12
3.12
3.09
3.22
3.54
3.48
3.43
2.98
2.98
3.17
3.34
2.98

Gaps
3.75
3.67
3.67
3.52
3.72
3.68
3.55
3.57
3.38
3.3
3.01
3.24
3.33
3.34
3.79
3.47
3.37
3.27
3.21
3.28
3.26
3.27

-0.35
-0.33
-0.12
0.28
-0.34
-0.25
-0.42
-0.34
0.11
-0.18
0.11
-0.12
-0.24
-0.12
-0.25
0.01
0.06
-0.29
-0.23
-0.11
0.09
-0.29

5
4.5

4
Axis Title

factors

3.5
3
2.5
2
1.5
1
1

1.5

2.5

3
3.5
Axis Title

4.5