Dewi Putri, 22 years old, she was born in Solo 21 July 1990. 160cm/53kg.

Long black hair, dark brown skin, black eyes. She lived in a very small house with her mother and her two little sisters 18 and 20 years old. Her father is already passed away when she was 7 years old. And her mom is very sick for a long time. Her family is very poor, so she and her two sisters can't pay for school and can't buy some medicine for their mother. Because of this economic condition, as a oldest sister, she have to looking for job to fulfill their needs while her two liitle sisters take care of their mom.

SCENE 1 INDONESIAN EMBASSY (Page 1 3) Before Dewi went to Singapore, she should make a report to the Embassy of the Republic of Indonesia that she wanted to work as migrant workers in Singapore so that she registered as an official worker, so if something happens, she could report to the embassy as official workers, and the embassy can provide assistance. (Dress code) Dewi wearing dark blue long shirt, black jeans, black shoes, ponytail hair, brown small bag, and natural make up. (Legal Issues) One of the important requirements to report to the embassy if someone wants to work abroad. (Gender Issues) So many cases of rape against women migrant workers, therefore, to report to the embassy is one way to get the observations specific to women migrant workers. (Language) Agent: I would talk to the embassy officer to report to work as migrant workers in Singapore. Dewi: Ok Sir.

Agent report to the Embassy Officer, so now Dewi is an official migrant worker. Agent: Now youre official migrant workers, now I will give you some important number if there is something happen in Singapore. So you better write it and save it for emergencies. This is the number of BNP2TKI (Badan Nasional Penempatan dan Perlindungan Tenaga kerja Indonesia) : 0800 1000 or +6221 29244800. Or you can just text to 7266, the address of Indonesian Embassy in Singapore is in the 7 chatsworth road Singapore 249761, and the number is (65) 6737 7422, The name of the ambassador is H.E Mr.Andri Hadi. Things that you should carry with you is a Passport, Work Visa, Employment Contract signed by you and the Mr.Lie, Participant Card Insurance, Foreign Worker Card (KTKLN), ID Card upon arrival at Singapore. Agent: One more thing, always Carry the work permit card with you at all times. You should be able to show the card at any time if requested by the Inspector of Labor, Immigration or Police Officer. Dewi: Alright Sir, I will write it in my book. Thank you for the information.

SCENE 2 CHANGI AIRPORT SINGAPORE (Pages 4 7) Dewi arrives to Changi International Airport. (Dress code) Dewi wearing Polo shirt, jacket, jeans, black flat shoes, ponytail hair and natural make up She went to the shop at the Airport, and she accidentally put her luggage in front of the doors shop and leaves it. Then, a security came to her. Security Dewi : Sorry, Miss. You cant leave your luggage careless like that. : Oh, Im so sorry, Sir.

She went out from the shop and took her luggage. She decided to sit for a while and drink water from a bottle. After finished her drink, she leaved the bottle on the chair. Then, she walks away. Suddenly, a child called her. Child : Hey Miss. Please dont littering. Please throw your bottle to the trash Dewi : Oh, Okay. Thank you. She continued her walk and went to the toilet. She looked at the sign in the toilet, like picture of tissue that crossed out. She knew that she couldnt throw tissue in the toilet and couldnt flush it.

(Language) Dewi Security : Good afternoon, Sir (Dewi greetings a security Airport and Smiles to him) : Good afternoon. Good afternoon: Selamat siang Dewi : Where is the immigration department, Sir?

Security : Just go straight, and then turn to the left. Have you fill the immigration Form? Dewi : Yes. I did. Thank you, Sir Immigration Department: Bagian imigrasi; Go straight: jalan lurus Turn to the left: belok kiri; fill: mengisi; immigration form: formulir Imigrasi; Thank you: Terima kasih. (Non Verbal Communication) Dewi went to the immigration department, and she started to queued. She stands too close with people in front of her and a security calls her and gives a sign by his hand. Security : Sorry, Miss He give a sign by his hand like tell her to step back to the behind yellow line and not to stand too close with people in front of her. It means: Dont or Stop Then, Dewi started to step back and stand by didnt cross the yellow line. And the security lifted up his thumb to her. It means: Ok or Good. (Legal Issues) Dewi has to fill the immigration form before give it to the immigration staff. Staff Dewi : Your immigration form, please. : Here, it is.

Dewi has to showed her passport to the immigration staff Staff Dewi : Your passport, please : Here, Sir.

Dewi has to answer the all question from the staff honestly and give her work permission letter or visa from Singapore embassy in Jakarta, Indonesia.

Staff : What will you do in Singapore? Dewi : I will work in here. Staff : What kind of job and please tell me the detail of the Address? Dewi : My job as a house maid. 21 Mountbatten, Singapore. On Behalf of Mr. Lie Staff : Do you have any permission letter from Singapore embassy? Dewi : Yes, here it is. Staff : Ok. Thank you. Welcome to Singapore. (Gender Issue) She looked at a couple, there are a man and a woman, bring three luggage. And the man decides to bring her hand bag to make her easier when take her own luggage. She knew that man in Singapore become gentle by make woman comfortable. She also notice when she looked that most of man in Singapore always open the door for woman and let women passed the door first before them. She walked to the exit door and she passed in front of the nursing room, when she wants to get inside, someone told her. Woman : Miss, this room for women that want to caring and breast feed their baby. Dewi : Okay. I got it. She knew that in Singapore, there is specialization for mother in public area. She walked to the exit door and tries to look for someone who lift up a paper that named her. And he stands with policeman staff. Dewi : Good afternoon, Sir. Man : Good afternoon. Im Danny from TKI Agent Representative. Heres my agent ID and your boss address. I will help you to get your boss house. I also bring a letter from Singapore embassy and from Singapore police to make sure that you have arrived safely in Singapore. Dewi Man : How will we get there? : By MRT and I will inform you about Singapore.

Dewi

: Ok, thank you.

SCENE 3 PUBLIC TRANSPORTATION (Page 8 10) (Dress Code) Dewi wearing white polo shirt, jeans, black flat shoes, pony tail hair and natural make up. (Language) Dewi : Good Afternoon sir? Where I can buy ticket MRT? Office: You can purchase it at TransitLink ticket Offices at MRT stations for S$5 in over there. Dewi: Thank You Dewi walk slowly in escalator on the right side and shespushed by someone who runs fast. Old man : Hey you, if you want to walk slowly you must not be inthe right side but in the left side Dewi : Why? Old man : Because the right side is for someone who was in hurry. Dewi : Oh Sorry, I dont know about that So, Dewi moved to the left side. (Genders Issues) Upon Dewi entering the train, it was full and theresmany people who stand and there are no empty seats. Man : Hey this seat is empty (That man standing from his seat and let her sit) Dewi : Oh. Thank you so much. Now, Dewi understood that Singaporean gives priority to elderly, pregnant woman, and woman to sit in MRT or other public transportation. Because tired on the train, Dewi drinking water and eating food and someone warn her.

Woman : Hey miss, can you see the sign on the window? You cant eat or drink in train whatever happen and what are you doing now it disturb the other passengers. Please stop and dont do that again or you will get fine S$ 500. Dewi : Oh Im so sorry, I didnt know about the rules. I will stop and will put this bottle and food into my bag. SCENE 4 BOSS HOUSE (Page 11 14) Dewi has arrived at her boss house. Language) Mr.Lies families are a Singaporean Hokkien, so sometimes they speak Hokkien.

(Dress code) Dewi wearing Polo shirt, jacket, jeans, flat shoes, ponytail hair and natural make up Dewi : Tiong Tau (Good afternoon), Sir. Tiaong Tau (Good afternoon), Mam. Danny : Tiong Tau, Sir and Mam. This is Dewi Putri from Jakarta. You both can call her with Dewi. Boss : Ok, thank you Danny. Danny : Im sorry, sir and Mam. I have to go back to the office. Boss : Its okay. Thanks for helping. Nice to meet you Danny : Nice to meet you too. Dewi, I leave you in here. Hope you enjoy working with Mr and Mrs Lie. Dewi : Thank you, Sir Danny. (Non Verbal Language) Before entered the apartment, Dewi has slightly bow her head to greeting Chinese people in Singapore. She also has to shake hand to the Chinese people to show that she act polite and show her respect to them. She also has to take off her shoes and put them neatly in the shoe rack.

She has to pay attention to every single thing that her boss ask her to do. Boss : So, Dewi, welcome to my apartment and your job are washing and ironing the clothes, cleaning the floor and every stuffs in this House, except my own stuff in my room. You have to go to the Market every morning to buy food. Do you understand? Dewi : Yes, Mam. I understand. Boss : If you want to go inside my room and need something, please knock the door first. Dewi : Okay, Mam. I got it. Boss : And please dont go out from the house without my permission, unless you go to somewhere that I ask for. Dewi : Yes, Mam. Boss : And theres some important regulations relating to our culture like we assume that white and black means death, so , do not wear white or black at the time of the birthday of my family member because it was considered unlucky. We also assume that red is the colour bright. So do not wear red clothes at the funeral or other sad events. And then do not put chopsticks standing upright over the bowl, because it is believed will bring bad naib. And remember, as a woman is not good when speaking in a voice loud. Dewi: Sure Mam.

(Legal Issue) Boss : You have to work between eight or nine hours per day in five days a week. Boss : Your fee is SGD 400 (Singapore Dollars) Boss : And I will not let you to work in balcony. Because we are th in 20 Floor and it is too dangerous. Dewi : Ok Mam I understand. (Gender Issue) Boss : It is forbidden to make a contact for my husband. Its for avoid Sexual harassment between you and us, as your boss. Boss : It is forbidden to you get inside to my room when Im not in the Apartment, while my husband go nowhere just with you in the Apartment.

SCENE 5 DBS BANK SINGAPORE (Page 15 16) (Dress code) Dewi wearing pink shirt, blue jeans, ponytail hair, small brown bag, black flat shoes, natural make up. (Language) Dewi want to open a bank account in DBS bank. Dewi: Excuse me mam, I want to make a new account, can you tell me what I should do? Officer: Sure, I suggest you open the account in POSB Work Permit Account and the new Account Services Centre (For Work Permit holders) from DBS.
You just need fill the form, give me your passport, the EMPLOYMENT PASS and money or cheque (usually S$500 is the minimum amount, the opening of an account will be done on the spot, but you can't withdraw any money from your ATM, yet. until the next working day. Dewi: Okay heres my file and the money. Dewi waiting for the process. Officer: Okay heres your new account and the ATM card. Dewi: Thank you. One more thing, can you tell me how if I want to transfer my money to Indonesia? Officer: For money transfer to Indonesia you can go to MoneyGram. Its

in 304 ORCHARD ROAD#02-83 LUCKY PLAZA 238863, 06567356204. It cost depend how much the money you want to transfer, for example if you send 100.00 SGD, the transfer fee is 10.00 SGD. Dewi: Thanks again!

SCENE 6 SUPER MARKET- CARREFOUR SINGAPORE (Page 17 18) Dewi Putri's boss asks Dewi to go to super market with her. (Dress code) Dewi wearing a blue jeans, blue polo shirt, brown small bag, black flat shoes, pony tail, natural make up. (Language) Boss: If in supermarket we don't do haggle, its not allowed. Dewi: Thank to for your information Mam, its really helpful. Boss: Now I want you to find carrots, potato, Chinese white radish, sugar, and vegetable oil. Dewi: Ok Mam, will do. Carrots/wortel/ang chai tow, potato/kentang/kahr nang choo, Chinese white radish/lobak putih cina/pek chai tow, Sugar/gula/ting, vegetable oil/minyak sayur/chye eui. (Verbal or nonverbal) Boss: always give a smile to the cashier; they will give you good services. Dewi: Sure Mam. Boss: Give an eye contact to whatever who talk to you. It shows how polite you are. Dewi: I will Mam.

SCENE 7 FREE TIME LUCKY PLAZA (Page 19 20) Dewi Putri has a free time and she wants to go to lucky plaza. So she ask a permission to her Boss. (Dress code) Dewi wearing a floral printed tube dress, flat shoes, small bag, and light make up (mascara, blush on and eyeliner) (Language) Dewi: Mam, can I use my free time to go to Lucky plaza? Boss: Of course, I suggest to take a cab, its more safety than MRT, heres the number of comfort taxi 6552 1111. Dewi: Okay Mam. Boss: If you do shopping, dont forget to haggle to get a cheap price. And always bring your passport and ID, its very important. Be careful! Dewi: I will Mam. Thank you. Dewi call the taxi. Operator: Comfort and citycab transportation can I help you? Dewi: Yes, can I order a taxi for now please? Operator: Sure, can you please mention the address? Dewi: 21 Mountbatten Operator: Okay the taxi will arrive around 30 minutes. Thank you for calling. Dewi: Yes thank u. When the taxi is arrive Driver: Good evening mam. Dewi: Good evening, can you please take me to lucky plaza? Driver: Of course mam. Arrive in lucky plaza.

Driver: It's S$7.25 mam. Dewi: Here thank you, sir. Driver: Thank u mam. Enjoy your evening.

At the Lucky Plaza., in a shoes store. Seller: Can I help you Mam? Dewi: Yes, I like this shoes but its too small for me, do you size 37? And is there any brown color? And how much the price is? Seller: would you like take a moment, I will check it first. Dewi: Yes, sure. Seller: Here are the shoes as your requested, its SGD 25. Dewi: How about SGD 23.50? Seller: Ok you got it. Dewi: Wow thanks!